Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Dec 10, 2018
POWER STEERING MESSAGE POPS UP AND IT MAKES IT VERY HARD TO TURN. THIS MAY HAPPEN WHEN YOU CRANK THE VEHICLE OR WILL HAPPEN WHILE DRIVING THE VEHICLE. IT MAKES IT PULL TO THE SIDE. IT IS VERY DANGEROUS. ALSO, MY CAR HAS A PROBLEM WITH THE GAS(FUEL PUMP) THE FUEL PUMP LEAKS FAST ONTO THE GAS TANK. THAT IS A FIRE HAZARD. IT IS ALSO HORRIBLE ON MY GAS MILEAGE. THERE NEEDS TO BE A RECALL AND IF THERE ... Read more
Incident date: Dec 10, 2018
POWER STEERING MESSAGE POPS UP AND IT MAKES IT VERY HARD TO TURN. THIS MAY HAPPEN WHEN YOU CRANK THE VEHICLE OR WILL HAPPEN WHILE DRIVING THE VEHICLE. IT MAKES IT PULL TO THE SIDE. IT IS VERY DANGEROUS. ALSO, MY CAR HAS A PROBLEM WITH THE GAS(FUEL PUMP) THE FUEL PUMP LEAKS FAST ONTO THE GAS TANK. THAT IS A FIRE HAZARD. IT IS ALSO HORRIBLE ON MY GAS MILEAGE. THERE NEEDS TO BE A RECALL AND IF THERE ... Read more
PONTIAC
BONNEVILLE
(2005) — UNKNOWN OR OTHER
Jan 13, 2019
Incident date: Jan 12, 2019
"TAKATA RECALL" UNUSUAL ENGINE NOISE CAR WON'T BRAKE FUMES COMING INSIDE THE CAR. CAR SHAKING AND VIBRATING LOW OIL PRESSURE EVEN WHEN I GOT A OIL CHANGE. AFTER OIL CHANGE CAR WOULDN'T GO NO MORE THAN 16 MILES PER HOUR. CAR WILL NOT CRANK IF IT'S 47 DEGREES OR LOWER TEMPERATURE. IN MOTION IN CITY STREET AND HIGHWAY
PONTIAC
BONNEVILLE
(2005) — ENGINE
Jan 13, 2019
Incident date: Jan 12, 2019
"TAKATA RECALL" UNUSUAL ENGINE NOISE CAR WON'T BRAKE FUMES COMING INSIDE THE CAR. CAR SHAKING AND VIBRATING LOW OIL PRESSURE EVEN WHEN I GOT A OIL CHANGE. AFTER OIL CHANGE CAR WOULDN'T GO NO MORE THAN 16 MILES PER HOUR. CAR WILL NOT CRANK IF IT'S 47 DEGREES OR LOWER TEMPERATURE. IN MOTION IN CITY STREET AND HIGHWAY
PONTIAC
BONNEVILLE
(2005) — ELECTRICAL SYSTEM
Jan 13, 2019
Incident date: Jan 12, 2019
"TAKATA RECALL" UNUSUAL ENGINE NOISE CAR WON'T BRAKE FUMES COMING INSIDE THE CAR. CAR SHAKING AND VIBRATING LOW OIL PRESSURE EVEN WHEN I GOT A OIL CHANGE. AFTER OIL CHANGE CAR WOULDN'T GO NO MORE THAN 16 MILES PER HOUR. CAR WILL NOT CRANK IF IT'S 47 DEGREES OR LOWER TEMPERATURE. IN MOTION IN CITY STREET AND HIGHWAY
Incident date: Jan 10, 2019
NOTICED A STRONG GAS SMELL LOOKED UNDERNEATH CAR AND REALIZED THERE IS A GAS LEAK COMING FROM THE GAS TANK AREA. SIGNIFICANT AMOUNT OF GAS POURING OUT . AS I HAVE READ ON OTHER YEAR MODELS HAVING THE SAME PROBLEM!
PONTIAC
GRAND PRIX
(1997) — ENGINE
Jan 10, 2019
Incident date: Jan 10, 2019
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE DRIVER ATTEMPTED TO START THE VEHICLE AND HEARD A CLICKING NOISE. AFTERWARDS, THICK SMOKE APPEARED UNDER THE HOOD. WITHIN SECONDS, THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WA... Read more
Fire
Incident date: Jan 3, 2019
STEERING PUMP CONTINUED PROBLEMS. WASN'T MADE AWARE AS AN OWNER THAT THERE WAS SPECIAL COVERAGE TO REPLACE THESE AT MANUFACTURERS EXPENSE. IT CAUSE THE MODULAR TO MAKE IT NOT RESPOND TO STEERING. AS A CUSTOMER WE HAVE FIXED IT TWICE BECAUSE WE DIDN'T KNOW ABOUT THE PROBLEM THAT THE CAR HAD STEERING. DISAPPOINTED BECAUSE WE WERE NOT MADE AWARE OF THAT AS OWNERS LIKE YOU DO WITH YOUR RECALLS. ... Read more
Incident date: Jan 9, 2019
ALMOST IMMEDIATELY (WITHIN A COUPLE HUNDRED MILES) AFTER RECEIVING PRODUCT SAFETY RECALL 17036 PASSENGER PRESENCE SYSTEM TO ADD A REINFORCEMENT STRIP TO THE PASSENGER PPS SENSOR MAT, MY "SERVICE AIR BAG" LIGHT CAME ON. WHEN I VISITED MY DEALERSHIP, THEY DENIED THAT THEIR SERVICE COULD HAVE HAD ANY IMPACT ON THE FAILURE AND ATTEMPTED TO CHARGE ME A DIAGNOSTIC FEE THAT WOULD NOT BE APPLIED TO A REPA... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE BATTERY INDICATOR ILLUMINATED, THE STEERING LOST POWER, AND THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF HOURS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (440-953-1070, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V252000 (SERVICE BR... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE BATTERY INDICATOR ILLUMINATED, THE STEERING LOST POWER, AND THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF HOURS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (440-953-1070, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V252000 (SERVICE BR... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE BATTERY INDICATOR ILLUMINATED, THE STEERING LOST POWER, AND THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF HOURS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (440-953-1070, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V252000 (SERVICE BR... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE BATTERY INDICATOR ILLUMINATED, THE STEERING LOST POWER, AND THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF HOURS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (440-953-1070, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 14V252000 (SERVICE BR... Read more
Incident date: Jan 9, 2019
THE ELECTRICAL POWER STEERING ON THE PONTIAC G6 2007 LOCKS UP WHILE DRIVING. DRIVING ON THE HIGHWAY THE POWER STEERING LOCKED UP AND STEERING WAS MADE DIFFICULT MORE EFFORT PUT INTO TURNING THE WHEEL A SMALL DIRECTION. THIS ISSUE ALSO HAPPENS WHEN CAR IS IN PARK AND JUST STARTING, OFTENTIMES RESTARTING CAR CAN FIX ISSUE TEMPORARILY
Incident date: Dec 28, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE CONTACT HEARD THREE DING CHIMES AND THE STEERING WHEEL SEIZED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. IN ADDITION, WHILE DRIVING AND WHILE IDLING, THE VEHICLE INDEPENDENTLY MOVED LEFT TO RIGHT. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED A... Read more
Incident date: Aug 17, 2017
TAKATA RECALL SHORTLY AFTER I BOUGHT MY 2009 PONTIAC G6 THE WORDS POWER STEERING IN MY CAR POPS UP ON MY DASH WHICH LOCKS UP MY STEERING WHEEL AS I'M DRIVING THERE HAS BEEN MULTIPLE TIMES I'VE ALMOST GOT IN TO ACCIDENT LUCKILY I NEW A LITTLE BIT ABOUT COMPUTERS AND I FOUND A WAY TO DRIVE IT EVEN WITH THAT BAD MALFUNCTION WHICH I'LL HAVE TO TURN MY ENGINE OFF REPOSITION MY STEERING WHEEL AND TURN I... Read more
Incident date: Aug 17, 2017
TAKATA RECALL SHORTLY AFTER I BOUGHT MY 2009 PONTIAC G6 THE WORDS POWER STEERING IN MY CAR POPS UP ON MY DASH WHICH LOCKS UP MY STEERING WHEEL AS I'M DRIVING THERE HAS BEEN MULTIPLE TIMES I'VE ALMOST GOT IN TO ACCIDENT LUCKILY I NEW A LITTLE BIT ABOUT COMPUTERS AND I FOUND A WAY TO DRIVE IT EVEN WITH THAT BAD MALFUNCTION WHICH I'LL HAVE TO TURN MY ENGINE OFF REPOSITION MY STEERING WHEEL AND TURN I... Read more
Incident date: Aug 17, 2017
TAKATA RECALL SHORTLY AFTER I BOUGHT MY 2009 PONTIAC G6 THE WORDS POWER STEERING IN MY CAR POPS UP ON MY DASH WHICH LOCKS UP MY STEERING WHEEL AS I'M DRIVING THERE HAS BEEN MULTIPLE TIMES I'VE ALMOST GOT IN TO ACCIDENT LUCKILY I NEW A LITTLE BIT ABOUT COMPUTERS AND I FOUND A WAY TO DRIVE IT EVEN WITH THAT BAD MALFUNCTION WHICH I'LL HAVE TO TURN MY ENGINE OFF REPOSITION MY STEERING WHEEL AND TURN I... Read more
Incident date: Nov 21, 2018
WHEN I TURN MY CAR ON, SOMETIMES THE STEERING WHEEL IS LOCKED AND IT SAYS 'POWER STEERING' ON THE RADIO. ALSO, THE STEERING WHEEL KEEPS RATTLING SINCE THE MOMENT I TURN IT ON AND WHEN DRIVING IT KEEPS RATTLING AND MOVING MY CAR LEFT AND RIGHT. THE TIRED CAN NOT BE THE PROBLEM BECAUSE I KEEP THAT ON POINT AND I ALSO CHANGE THE OIL EVERYTIME IT IS NEEDED. THIS PROBLEM STARTED A COUPLE OF WEEKS AGO, ... Read more
Incident date: Nov 30, 2017
CONSTANT FUEL SMELL, AFTER READING OTHER ISSUES IT IS MY UNDERSTANDING THE RUBBER HOSE ON TOP OF FUEL PUMP IS CRACKED AND IS EMITTING GAS SMELL. SAFETY ISSUE AND SHOULD BE RECALLED.
Incident date: Mar 26, 2018
SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.
Incident date: Dec 24, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED, THE STEERING WHEEL SEIZED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Jan 3, 2019
Incident date: Oct 23, 2013
AIRBAG LIGHT GOES OFF AND ON. HAS BEEN TO DEALER TWICE FOR CORRECTION AND DEALER DOES NOT KNOW HOW TO FIX.
Incident date: Dec 22, 2018
ELECTRIC POWER STEERING IN CAR IS BECOMING FAULTY AND UNSTABLE. WHEN LEFT IN AN IDLE POSITION, STEERING WHEEL WILL SHAKE TERRIBLY, EITHER THE WHOLE RIDE OR UNTIL IT LOCKS UP, AT WHICH POINT POWER STEERING IS LOST AND BECOMES HARD TO TURN. I COULD BE JUST TURNING THE CAR ON, SITTING IDLY, OR IN THE MIDDLE OF DRIVING AND THE POWER STEERING WILL DO THIS. I HAVE TO RESTART THE CAR WHILE TURNING WHEEL ... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Jan 2, 2019
Incident date: Nov 21, 2018
HAD A RECALL FOR MY CAR. NO LOW COOLANT LIGHT WAS OFF BEFORE AS INSTRUCTED WENT TO A DEALER TO FIX THE RECALL GATEWAY MOTORS IN BROKEN BOW DID THE RECALL LOW COOLANT LIGHT CAME ON AFTER THE REPAIR WAS DONE SO I CONTACTED SANDHILLS MOTOR TO LET THEM LOOK AT IT. SAID THERMOSTAT WAS BAD HAD IT REPLACED OVER $200 DOLLARS FOR THAT I TOOK IT BACK TO GATEWAY MOTORS IN BROKEN BOW TO SEE WHAT IS WRONG WITH... Read more
Incident date: Nov 5, 2018
PASSENGER SEAT DOES NOT REGISTER WHEN A PERSON IS SITTING IN SEAT TO ACTIVATE. CODES RECIEVED: U0170, B0081.
Incident date: Nov 5, 2018
PASSENGER SEAT DOES NOT REGISTER A PERSON SITTING IN IT TO ACTIVATE AIR BAG SYSTEM. CODES RETRIEVED: U0170 AND B0081. ODOMETER: 86,000
Incident date: Nov 16, 2018
THE SERVICE AIRBAG LIGHT REMAINS ON ALL THE TIME NOW. IT WAS INTERMITTENT FOR A COUPLE WEEKS NOW IT IS ON ALL THE TIME.
Incident date: Dec 30, 2018
200 PONTIAC TORRENT ..SNOW MELTED AND THE WATER LEAKED INTO THE FUSE BOX AND IMITATED A FIRE .IT SHORTED OUT THE SYSTEM CAUGHT FIRE I. WHICH FIRE GUARD DID NOT PROTECT AND THE CAR WAS TOTALLY DESTROYED .IT BURNED RIGHT THRU THE WINDSHIELD INTO THE INSIDE OF DASH .FIREMEN WERE CALLED .VEHICLE IS DESTROYED.VEHICLE WAS PARKED IN DRIVEWAY .WE WERE WOKEN AT 1:00 A.M YO OUR VEHIVHLE FULLY ENGULFED IN F... Read more
Fire
Incident date: Nov 15, 2018
MY STEERING WHEEL SUDDENLY GETS HARD TO MOVE. IT HAPPENS WHEN IM ON THE FREEWAY GOING 60+ MPH AND MY POWER STEERING PUMP JUST COMPLETELY GOVES OUT. I CAN PULL OVER AND TURN MY CAR OFF AND BACK ON AND IT STOPS DOING IT TIL I GET BACK UP TO THE SPEED LIMIT. I WAS TOLD BY A REPAIR SHOP THAT MY POWER STEERING WAS COVERED BY A GM RECALL, AND I CANT GET ANYONE TO FIND THE RECALL INFORMATION. MY CONCERN ... Read more
Incident date: Nov 15, 2018
MY STEERING WHEEL SUDDENLY GETS HARD TO MOVE. IT HAPPENS WHEN IM ON THE FREEWAY GOING 60+ MPH AND MY POWER STEERING PUMP JUST COMPLETELY GOVES OUT. I CAN PULL OVER AND TURN MY CAR OFF AND BACK ON AND IT STOPS DOING IT TIL I GET BACK UP TO THE SPEED LIMIT. I WAS TOLD BY A REPAIR SHOP THAT MY POWER STEERING WAS COVERED BY A GM RECALL, AND I CANT GET ANYONE TO FIND THE RECALL INFORMATION. MY CONCERN ... Read more
Incident date: Dec 31, 2018
ON THE NIGHT OF DECEMEBER 31, 2018, THE FAMILY AND I WERE GETTING READY TO GO OUT WHEN WE NOTICED THE CAR WOULDN'T START AND ALL THE OUTSIDE LIGHTS WERE STAYING ON AND DIM. PRIOR TO THIS NIGHT, MY SPOUSE NOTICED THAT THE INTERIOR LIGHTS WERE STAYING ON AS WELL SO HE REMOVED THE FUSE AS A TEMPORARY FIX SO THAT I MAY GO TO WORK. I BELIEVE THIS MAY BE DUE TO THE RECALLS THAT I RECENTLY FOUND OUT ABOU... Read more
Incident date: Dec 21, 2018
AS I WAS TURNING RIGHT TO A STOP LIGHT I WAS USING MY BRAKES AND THE CAR WOULDN'T BRAKE THAT MUCH UNTIL I PUSHED DOWN HARDER THAN BEFORE. AFTER TURNING RIGHT AND GOING TOWARDS ANOTHER STOP LIGHT, I BRAKED AND THE CAR STOPPED. IT WAS STILL RUNNING, BUT THE ACCELERATOR WASN'T WORKING AND WHEN I PUT THE CAR BACK INTO PARK THEN DRIVE, NOTHING HAPPENED. AFTER I TURNED MY CAR ON AND OFF A FEW TIMES, I W... Read more
Incident date: Dec 29, 2018
FOR A WHILE NAME THE DASH WOULD READ POWER STEERING BUT THE WHEEL WOULDN'T BE HARD TO TURN BUT I WOULD BE IN PARK AND IT WOULD BE TURNING BY ITS SELF. I WOULD CUT THE CAR OFF BUT IT WOULD BE OK START IT BACK UP BE PROBLEM OTHER NIGHT IT DID IT AGAIN WHILE PARKED CIT THE CAR OFF STARTED IT BACK UP STARTED TO HEAD HOME AND IT DID IT AGAIN AND I WAS ON THE HIGHWAY AND THE WHEEL STARTED TURNING AND ... Read more
Incident date: Dec 30, 2018
'ESC OFF' WAS DISPLAYED SHORTLY AFTER THE CAR WAS TURNED ON, WHILE IT WAS PARKED. I WAS UNABLE TO MOVE THE STEERING WHEEL. IT TOOK MULTIPLE ATTEMPTS OF TURNING THE CAR ON AND OFF IN ORDER TO BE ABLE TO MOVE THE STEERING WHEEL. I RESEARCHED IT AND PONTIAC HAS RECALLED SIMILAR ESC ISSUES WITHIN THE SAME TIME FRAME THAT MY CAR WAS MANUFACTURED.
Incident date: Dec 3, 2018
ESC IS SAYING OFF AND THE STEERING WHEEL HAS BECOME HARD TO TURN WITH.
Incident date: Dec 3, 2018
ESC IS SAYING OFF AND THE STEERING WHEEL HAS BECOME HARD TO TURN WITH.
Incident date: Dec 3, 2018
ESC IS SAYING OFF AND THE STEERING WHEEL HAS BECOME HARD TO TURN WITH.
Incident date: Jul 12, 2017
ELECTRIC HARTOP ROOF WILL NOT LATCH COMPLETLY AND WILL NOT ALLOW ACCESS TO TRUNK EITHER. HAPPEN AFETR HAVING CHEVOLET GARAGE WORK ON VEHICLE HAD OTHER ISSUES AS WELL . APPROX ON DATE HAD MULTIPLE DATES WORKED ON . KEY LOCKED THEY RPLCD KEY LOCK ASSY , THEN A CABLE WHICH WAS PROBLEM DID NOT ALLOW START AND SHIFTING OF VEHICLE. CHARGE MULTIPLE TIMES AND DID NOT FIX BUT CHARGED ALOT FOR PARTS SWAPPI... Read more
Incident date: Jul 12, 2017
ELECTRIC HARTOP ROOF WILL NOT LATCH COMPLETLY AND WILL NOT ALLOW ACCESS TO TRUNK EITHER. HAPPEN AFETR HAVING CHEVOLET GARAGE WORK ON VEHICLE HAD OTHER ISSUES AS WELL . APPROX ON DATE HAD MULTIPLE DATES WORKED ON . KEY LOCKED THEY RPLCD KEY LOCK ASSY , THEN A CABLE WHICH WAS PROBLEM DID NOT ALLOW START AND SHIFTING OF VEHICLE. CHARGE MULTIPLE TIMES AND DID NOT FIX BUT CHARGED ALOT FOR PARTS SWAPPI... Read more
Incident date: Jul 12, 2017
ELECTRIC HARTOP ROOF WILL NOT LATCH COMPLETLY AND WILL NOT ALLOW ACCESS TO TRUNK EITHER. HAPPEN AFETR HAVING CHEVOLET GARAGE WORK ON VEHICLE HAD OTHER ISSUES AS WELL . APPROX ON DATE HAD MULTIPLE DATES WORKED ON . KEY LOCKED THEY RPLCD KEY LOCK ASSY , THEN A CABLE WHICH WAS PROBLEM DID NOT ALLOW START AND SHIFTING OF VEHICLE. CHARGE MULTIPLE TIMES AND DID NOT FIX BUT CHARGED ALOT FOR PARTS SWAPPI... Read more
Incident date: Dec 29, 2018
ESC OFF AND SERVICE ESC CAME ON AS SOON AS VEHICLE STEERING LOCKED UP THEN WOULDN'T TURN AT ALL WHEN YOU TRY TO TURN IT IT JERKED BACK TO THE OTHER SIDE. BURNT NASTY SMELL FROM INSIDE AND OUTSIDE CAR. NOW CAR WON'T EVEN START OR NOTHING
Incident date: Dec 29, 2018
ESC OFF AND SERVICE ESC CAME ON AS SOON AS VEHICLE STEERING LOCKED UP THEN WOULDN'T TURN AT ALL WHEN YOU TRY TO TURN IT IT JERKED BACK TO THE OTHER SIDE. BURNT NASTY SMELL FROM INSIDE AND OUTSIDE CAR. NOW CAR WON'T EVEN START OR NOTHING
Incident date: Dec 29, 2018
ESC OFF AND SERVICE ESC CAME ON AS SOON AS VEHICLE STEERING LOCKED UP THEN WOULDN'T TURN AT ALL WHEN YOU TRY TO TURN IT IT JERKED BACK TO THE OTHER SIDE. BURNT NASTY SMELL FROM INSIDE AND OUTSIDE CAR. NOW CAR WON'T EVEN START OR NOTHING
Incident date: Dec 27, 2018
ON DECEMBER 27TH, 2018 I WAS DRIVING APPROXIMATELY 68MPH DOWN THE HIGHWAY. I PROCEEDED TO CHANGE TO THE LEFT LANE, WHEN I LOST POWER STEERING. MY CAR IS THE 4 CYLINDER, WHICH MEANS IT HAS THE ELECTRONIC POWER STEERING. "POWER STEERING" SHOWED ON MY DISPLAY ALONG WITH A CHIME. I MANAGED TO GET THE CAR OFF OF THE ROAD AND TURNED IT OFF. AFTER 10 SECONDS, I STARTED IT BACK UP, AND REGAINED THE P... Read more
Incident date: Dec 14, 2018
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE SHOULD HAVE BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,972.
Incident date: Dec 23, 2018
WHILE THE CAR IS STATIONARY OR MOVING THE BRAKE LIGHTS APPEAR ON BUT ONCE PRESSURE IS APPLIED TO THE BRAKES THEY TURN OFF. BASICALLY THE OPPOSITE WAY THE BRAKE LIGHTS SHOULD BE WORKING.
Incident date: Dec 23, 2018
WHILE THE CAR IS STATIONARY OR MOVING THE BRAKE LIGHTS APPEAR ON BUT ONCE PRESSURE IS APPLIED TO THE BRAKES THEY TURN OFF. BASICALLY THE OPPOSITE WAY THE BRAKE LIGHTS SHOULD BE WORKING.
Incident date: Dec 16, 2018
STEERING WHEEL LOCKS UP. I HAVE TO TURN THE CAR OFF, TAKE THE KEY OUT AND PUT IT BACK IN TURN IT ON TO GET IT TO UNLOCK. SOMETIMES IT WILL UNLOCK THE FIRST TRY OTHER TIMES IT TAKES TWO OR THREE TIMES. ALSO THE STEERING WHEEL WILL MOVE BACK AND FORTH ON ITS OWN WHILE IDLING.
Incident date: Dec 25, 2018
WHENEVER THE VEHICLE IS STATIONARY OR EVEN IN MOTION AT LOW SPEEDS, THE STEERING LOCKS UP. THE VEHICLE HAS TO BE TURNED OFF THEN BACK ON IN ORDER FOR THE STEERING TO BE RELEASED. THERE HAS BEEN RECALLS ON THE SAME MODEL AND YEAR VEHICLE AS MINES, BUT MY VEHICLE BY VIN HAS NOT BEEN AFFECTED BY THE RECALL. THIS IS EXTREMELY DANGEROUS AND GM SHOULD RECALL ALL VEHICLES TO HAVE THIS ISSUE RESOLVED. MY... Read more