Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2006) - STEERING
Feb 16, 2019
Incident date: Feb 14, 2017
THE BRIGHT LIGHTS STAY ON, MY HORN DOESN'T WORK, THE INSTRUMENT CODES WILL BLINK OFF AND ON.. THERE IS A WINDSHIELD WIPER MOTOR THAT CAUSES A POWER SURGE THAT BLOWS OUT THE BLOWER MOTOR TO GO OUT.. IT HAS BURN MARKS..
Fire
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Feb 16, 2019
Incident date: Feb 14, 2017
THE BRIGHT LIGHTS STAY ON, MY HORN DOESN'T WORK, THE INSTRUMENT CODES WILL BLINK OFF AND ON.. THERE IS A WINDSHIELD WIPER MOTOR THAT CAUSES A POWER SURGE THAT BLOWS OUT THE BLOWER MOTOR TO GO OUT.. IT HAS BURN MARKS..
Fire
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, IT BEGAN TO REVERSE OUT OF THE DRIVEWAY AND ROLLED INTO A LAKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT TO THE CONTACT'S HOME. BRADLEY CHEVROLET OF PARKER (2500 INDUSTRIAL PARK PLACE, PARKER, AZ 85344, (928) 754-0481) WAS C... Read more
Crash
Incident date: Nov 17, 2018
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE ATTEMPTING TO LOWER THE FRONT DRIVER'S SIDE POWER WINDOW, IT SOUNDED LIKE GRINDING GLASS. THE SAME NOISE OCCURRING WHEN RAISING THE WINDOW BACK UP. THE CONTACT HAD THE WINDOW SWITCH DISCONNECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NU... Read more
Incident date: Jan 1, 2019
RATTLE FROM STEERING COLUMN WHEN BRAKING FROM HIGH SPEEDS OR DRIVING OVER SLIGHTLY UNEVEN PAVEMENT.
Incident date: Feb 1, 2019
PREMATURE TRANSMISSION ISSUES, TRANSMISSION STOPPER WORKING AROUND 80K, MULTIPLE REPORTS OF ISSUES FOUND FROM THE SAME VEHICLE MODELS.
Incident date: Jan 3, 2019
THE LIGHT POWER STEERING IS ON. THE STEERING WHEEL IS HARD TO TURN. I BELIEVE IT IS THE ELECTRIC POWER STEERING ASSIST MOTOR THAT IS CAUSING THE PROBLEM MAKING IT DIFFICULT TO DRIVE, I'M AFRAID IT WILL CAUSE AN ACCIDENT OR WORSE. MY CAR WAS PARKED AND WHEN I TRIED TO DRIVE OFF FROM MY DRIVE WAY THAT'S WHEN I NOTICED THE PROBLEM AND MY CAR HAS BEEN PARKED SINCE THEN. I HAD TAKEN IT LAST YEAR TO ... Read more
Incident date: Feb 10, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE "POWER STEERING" DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HUBBARD CHEVROLET, 2635 NORTH MAIN ST, HUBBARD, OH) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSO... Read more
Incident date: Feb 10, 2016
YOU ELECTRICAL WIRE HARNESS KEEP SHORTING OUT WHICH CAUSES THE LOW BEAM HEADLIGHTS TO NOT COME ON ALSO THE TIE RODS KEEP HAVING TO BE REPLACED
Incident date: Feb 10, 2016
YOU ELECTRICAL WIRE HARNESS KEEP SHORTING OUT WHICH CAUSES THE LOW BEAM HEADLIGHTS TO NOT COME ON ALSO THE TIE RODS KEEP HAVING TO BE REPLACED
Incident date: Jan 25, 2019
AT TIMES WHILE DRIVING THERE IS A SUDDEN LOSS OF POWER STEERING, AND OTHER TIMES WHEN THE VEHICLE IS STARTED THERE IS ALREADY A LOSS OF POWER STEERING. RESTARTING THE CAR WILL SOMETIMES 'FIX' THE ISSUE FOR A WHILE, BUT USUALLY AFTER DRIVING A FEW MILES POWER STEERING WILL BE LOST. THE ISSUE HAS BECOME CONSTANT. TCM WAS PREVIOUSLY REPLACED DUE TO SIMILAR ISSUES, BUT THIS WAS ONLY 3 YEARS AGO. ... Read more
Incident date: Jan 29, 2019
LAST TUESDAY, JANUARY 29TH WHILE DRIVING DOWN A MAJOR ROAD HERE IN MEMPHIS, I ATTEMPTED TO MAKE A LEFT HAND TURN ON TO ANOTHER BUSY STREET AND MY STEERING WHEEL INSTANTLY WENT STIFF THEN POWER STEERING CAME ACROSS MY DISPLAY SCREEN ALONG WITH THE CHIME. I HAD TO GET MY CAR OUT OF THE INTERSECTION SO I TRIED COMPLETE THE TURN. I GOT MY CAR TO TURN BUT WITH A LOT OF FORCE. I PULLED OVER AND TURNED M... Read more
Incident date: May 29, 2013
I JUST PURCHASED THIS VEHICLE ON 02/06/19 PASSANGER AIRBAG LIGHT IS OFF AN WILL NOT COME ON WHEN AN ADULT SITS IN THE PASSANGER SIDE .ALSO WILL NOT ALOW YOU TO TURN IT ON THATS WHEN I STARTED LEARNING ABOUT THE RECALL. TAKATA RECALL
Crash
Incident date: Feb 2, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING, THE STEERING WHEEL SEIZED. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT CALLED TROY-ALAN CHEVROLET BUICK GMC AT (724) 578-8248 (LOCATED AT 217 GROVE CITY RD, SLIPPERY ROCK, PA 16057) AND WAS... Read more
Incident date: Feb 2, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 138,562.
PONTIAC
GRAND PRIX
(2008) - ENGINE
Feb 11, 2019
Incident date: Jan 15, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WAITED A FEW SECONDS, AND THE VEHICLE STARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR TWO YEARS. THE VEHICLE WAS TAKEN TO BOB KING BUICK GMC... Read more
Incident date: Feb 4, 2019
POWER WINDOW AND LOCKS STOPPED WORKING. WIRING HARNESS FROM DRIVERS DOOR TO BODY HAD SEVERAL BROKEN WIRES. HARNESS IS TOO SHORT AND WIRE IS UNDERSIZED FOR APPLICATION AND HARD, CRACKED AND BROKEN. OTHER DOORS WILL LIKELY MALFUNCTION.8
Incident date: Feb 9, 2019
MY STEERING WHEEL IS GOING CRAZY AND SOMETIME IT JUST DOES WORK LIKE MY STEERING WHEEL LOCKS ALMOST HAD A REAL BAD ACCIDENT BECAUSE OF THIS UNKNOWN PROBLEM
PONTIAC
BONNEVILLE
(2001) - AIR BAGS
Feb 9, 2019
Incident date: Feb 8, 2019
MY SON WAS IN A CAR ACCIDENT AND HIS AIRBAGS DIDN'T DEPLOY.
Crash
1 injured
Incident date: Jan 21, 2019
SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. THERE IS NO WARNING, AND HAPPENS FREQUENTLY EVEN AFTER RESTARTING THE VEHICLE. THE ERRORS THAT PRESENT ON THE DASH ARE 'POWER STEERING' 'SERVICE ESC' AND 'ESC OFF' AFTER POWER STEERING IS LOST.
Incident date: Nov 5, 2018
WHEN STARTING THE VEHICLE, OR AFTER AWHILE WHEN YOU ARE DRIVING THE VEHICLE IT WILL COME UP AND READ REDUCED ENGINE POWER THEN YOU HAVE TO STOP BECAUSE IT WILL NOT LET YOU ACCELERATE THE GAS PEDAL. SOMETIMES WHEN YOU TURN IT OFF AND RESTART IT, IT WILL BE FINE AND SOMETIMES YOU HAVE TO WAIT ABOUT 10 MINUTES THEN RESTART. IT DOESN'T MATTER IF YOU ARE ON A SIDE STREET OR ON THE HIGHWAY, IT JUST RA... Read more
Incident date: Feb 6, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC G6 EQUIPPED WITH ACHILLES ALL-SEASON TIRES, SIZE: P225/50R17 (NA). THE CONTACT STATED THAT THE STEERING WAS FAULTY AND THE TIRE TRACTION WAS WORN OUT. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE TIRE HAD A BLOW OUT AND THE STEERING WHEEL MADE AN ABNORMAL HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE... Read more
Incident date: Feb 6, 2019
I WAS DRIVING DOWN THE ROAD AT 60 MPH AND GOT A POWER STEERING WARNING. I LOST POWER STEERING COMPLETELY. I PULLED OVER, SHUT OFF THE CAR AND UPON RESTARTING HAD POWER STEERING AGAIN. THE NEXT DAY, SAME THING HAPPENED.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Feb 7, 2019
Incident date: Dec 30, 2016
OIL LEAK DUE TO FAULTY VALVE COVERS/GASKET ON ENGINE WHICH RESULTS IN BURNING SMELL AND LOSS OF OIL QUICKLY. PER MECHANIC REPORT, "LEAKING VALVE COVERS AND INTAKE GASKETS". THIS HAS BEEN CONFIRMED BY 2 DIFFERENT MECHANICS. WE HAVE BEEN TOLD THAT OUR VIN WAS NOT INCLUDED IN 2 RECALLS FOR THIS SAME TYPE OF PROBLEM EVEN THOUGH THE RECALL HAS BEEN ON THE SAME YEAR MAKE AND MODEL.
Incident date: Feb 7, 2019
TAKATA RECALL. GM RECALL NUMBER 17478. NHTSA CAMPAIGN ID NUMBER IS 18V025. JN CHEVROLET DEALER IN HONOLULU REFUSED TO SERVICE MY CAR FOR RECALL WORK. REP CLAIMED THAT THEY CANNOT ORDER THE NEEDED PART(S).
Incident date: Jan 7, 2019
GM IS GREAT AT SENDING OUT LETTERS TO GET THE AIRBAG PROBLEM FIXED, BUT THE GM DEALERSHIPS DON'T SEEM SO WILLING TO DO THE WORK. I CONTACTED FELDMAN CHEVROLET A FEW WEEKS AGO TO GET IT FIXED. THEY INDICATED THAT THEY WOULD NEED TO ORDER PARTS, THEN THEY WOULD CALL ME TO SCHEDULE THE REPAIR. I NEVER HEARD FROM THEM AGAIN!
Incident date: Feb 6, 2019
WHILE DRIVING THE POWER STEERING GOES OUT AND THE WARNING MESSAGE IS DISPLAYED ON THE DASH DISPLAY. THERE IS NO WARNING BEFORE HAND AND IT HAS HAPPENED 3X WHILE DRIVING. ONCE IN A PARKING LOT WHILE GOING 15MPH OR LESS AND THEN 2 OTHER TIMES WHILE DRIVING APROX 30MPH AND 40MPH RESPECTIVELY.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE WHEELS SHOOK VIOLENTLY, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE ... Read more
PONTIAC
GRAND PRIX
(2005) - STEERING
Feb 4, 2019
Incident date: Feb 4, 2019
CAR SHUT OFF AND LOCKED STEERING WHEEL WHILE DRIVING
PONTIAC
GRAND PRIX
(2005) - ENGINE
Feb 4, 2019
Incident date: Feb 4, 2019
CAR SHUT OFF AND LOCKED STEERING WHEEL WHILE DRIVING
Incident date: Feb 4, 2019
TAKATA RECALL. SERVCO CHEVROLET (WAIPAHU) REFUSED TO SERVICE THE GM RECALL 17478 ON MY PONTIAC VIBE. THEY STATED THAT THEY ONLY SERVICE CHEVROLET.
Incident date: Jan 1, 2017
FOR ONE PASSENGER AIR BAG SENSOR HAS BEEN WORKING ON AND OFF FOR LAST COUPLE YEARS AND NOW HASN'T BEEN WORKING FOR LAST MONTH! THEY KEEP TELLING ME MY VIN IS NOT IN RECALL? NOW BOTH AIRBAGS ARE NOT WORKING? 2 THE THROTTLE POSITION SENSOR CAUSE MY WIFE TO ALMOST GET KILLED WHEN IT FAILED AND SAID ENGINE POWER REDUCED BEING DISPLAYED AND WOULD NOT ACCELERATE WHILE TRYING TO CROSS AN INTERSECTION! WE... Read more
Incident date: Jan 1, 2017
FOR ONE PASSENGER AIR BAG SENSOR HAS BEEN WORKING ON AND OFF FOR LAST COUPLE YEARS AND NOW HASN'T BEEN WORKING FOR LAST MONTH! THEY KEEP TELLING ME MY VIN IS NOT IN RECALL? NOW BOTH AIRBAGS ARE NOT WORKING? 2 THE THROTTLE POSITION SENSOR CAUSE MY WIFE TO ALMOST GET KILLED WHEN IT FAILED AND SAID ENGINE POWER REDUCED BEING DISPLAYED AND WOULD NOT ACCELERATE WHILE TRYING TO CROSS AN INTERSECTION! WE... Read more
Incident date: Jan 30, 2019
MY WIFE CAR POWER STEERING QUIT WORKING AND IS DISPLAYING ON THE RADIO "POWER STEERING". THIS ERROR MESSAGE DISPLAYED WHEN SHE WAS TRYING TO LEAVE FOR WORK A FEW DAYS AGO AND THE CAR HAS NOT BEEN DRIVEN SINCE DUE TO IS BEING EXTREMELY UNSAFE.
Incident date: Jan 19, 2019
WHEN IN IDLED PARK I TURN MY STEERING WHEEL AND IT'S HARD. I JUST LEASED THIS CAR BEGINNING 12/07/18. BUT WHILE DRIVING IT'S FINE UNTIL I MAKE A TIME AND IT AND IT STRUGGLE TO RETURN TO CENTER.
Incident date: Jan 31, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED THREE TIMES WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR I... Read more
Incident date: Dec 20, 2018
TAKATA RECALL. MY RECALL WAS COMPLETED. HOWEVER, WHEN I PICKED MY CAR UP AFTER THE REPAIR, MY AIRBAG LIGHT WAS ON. I PICKED IT UP AT CLOSE AND NOTICED THE LIGHT WAS ONE WHEN I GOT TO THE LIGHT BASICALLY NEXT DOOR FROM THE DEALERSHIP. I CALLED IMMEDIATELY AS I COULDN'T TURN AROUND AS THEY HAD CLOSED. I LEFT A MESSAGE FOR JEREMY WHO TOOK CARE OF THE PAPERWORK LESS THAN 5 MINS AFTER LEAVING. NO RETUR... Read more
Incident date: Jan 29, 2019
MY CAR IS HARD TO TURN IT TAKES HELP OF MY LITTLE BROTHER TO TURN THE STREEING WHEEL.I CAN DRIVE OVER 30 MILES PER HOUR WITH OUT THE STEERING WHEEL SHANKING. I WENT TO TWO AUTO SHOP TO HAVE POWER STEERING FLUID ADDED AND WAS TO IT WAS A RECALL IN THREE POWER STEERING PUMP. I WOULD LIKE GM TO REPLACE MY POWER STREERING PUMP SO I CAN DRIVE MY CAN WITHOUT THE HELP OF MY BROTHER BECAUSE IT IS MY ONLY... Read more
Incident date: Jan 30, 2019
WHEN DRIVING THE VEHICLE, YOU WILL LOSE ALL POWER STEERING. WHEN SHUTTING THE CAR OFF AND RESTARTING IT, POWER STEERING RETURNS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS REGARDLESS OF SPEED OR OUTSIDE TEMP. EXACT ISSUE IN OTHER NHTSA RECALL BUT MY VIN IS NOT ELIGIBLE
Incident date: Jan 7, 2019
I'M HEARING A INCREASINGLY LOUD CLUNKING NOISE AND FEELING EXCESSIVE SHAKING IN THE STEERING WHEEL COMING FROM THE FRONT LEFT OF THE CAR.
Incident date: Jan 26, 2019
WHEN TURNING LEFT ONTO STREET, MID TURN WITHOUT ANY WARNING MY WHEEL SEMI HARDENED/LOCK. AFTER REGAINING CONTROL OF MY VEHICLE TO PARK. I NOTICED MY POWER STEERING ESC INDICATOR ON MY DASH WAS SHOWING PLUS THE OFF ROAD AND A SMELL OF BURNING.THIS WAS A SCARY MOMENT DUE TO THE FACT THAT I FELT NOT IN CONTROL OF MY VEHICLE AND THE HIGH POSSIBILITY OF A ACCIDENT. THIS SHOULD BE A MANUFACTURED PRIORI... Read more
Incident date: Jan 26, 2019
WHEN TURNING LEFT ONTO STREET, MID TURN WITHOUT ANY WARNING MY WHEEL SEMI HARDENED/LOCK. AFTER REGAINING CONTROL OF MY VEHICLE TO PARK. I NOTICED MY POWER STEERING ESC INDICATOR ON MY DASH WAS SHOWING PLUS THE OFF ROAD AND A SMELL OF BURNING.THIS WAS A SCARY MOMENT DUE TO THE FACT THAT I FELT NOT IN CONTROL OF MY VEHICLE AND THE HIGH POSSIBILITY OF A ACCIDENT. THIS SHOULD BE A MANUFACTURED PRIORI... Read more
Incident date: Nov 24, 2018
THE ELECTRICAL POWER STEERING ON THE PONTIAC G6 2007 LOCKS UP WHILE DRIVING. DRIVING ON THE HIGHWAY OR ON NEIGHBORHOOD ROADS THE POWER STEERING LOCKED UP AND STEERING BECOMES DIFFICULT MORE EFFORT PUT INTO TURNING THE WHEEL A SMALL DIRECTION. THIS ISSUE ALSO HAPPENS WHEN CAR IS IN PARK AND JUST STARTING, OFTENTIMES RESTARTING CAR CAN FIX ISSUE TEMPORARILY
Incident date: Jan 29, 2019
A SUDDEN LOSS OF POWER STEERING OCCURS DURING OPERATION (THAT SIGNIFICANTLY INCREASES THE MUSCLE STRENGTH NEEDED TO TURN THE STEERING WHEEL. THIS LOSS OF POWER STEERING OCCURS IN BOTH HIGH AND LOW SPEEDS AND SOMETIMES OCCURS DURING LOW SPEED TURNS.
Incident date: Jan 2, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CRACKING SOUND WHEN TURNED RIGHT OR LEFT. AN INDEPENDENT MECHANIC STATED THAT THE U JOINT BEARING MAY BE THE SOURCE OF THE FAILURE. PENSKE CADILLAC OF SOUTH BAY (18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (877) 591-3502) STATED THAT THEY WOULD NOT COVER THE REPAIRS SINCE THE VEHICLE WAS NOT INCLUDED IN A RECAL... Read more
Incident date: Jan 27, 2019
I HAVE HAD ISSUES IN THE PAST REGARDING ELECTRICAL MALFUNCTIONS WITH THIS CAR. MY RIGHT HEADLIGHT CONTINUES TO GO OUT EVEN WITH ME HAVING IT REPLACED TIME AFTER TIME. I HAVE TAKEN MY CAR IN FOR DIAGNOSTICS TESTS FOR MAINTENANCE OF THE CAR AND THEY HAVE COME BACK SAYING THE CAR IS FINE. ALTHOUGH WHEN I GO TO DRIVE IT, SOMEHOW A LIGHT COMES ON. EXAMPLES INCLUDE('ESC SYSTEM OFF' LIGHTS, 'SERVICE TRAC... Read more
Incident date: Jan 27, 2019
I HAVE HAD ISSUES IN THE PAST REGARDING ELECTRICAL MALFUNCTIONS WITH THIS CAR. MY RIGHT HEADLIGHT CONTINUES TO GO OUT EVEN WITH ME HAVING IT REPLACED TIME AFTER TIME. I HAVE TAKEN MY CAR IN FOR DIAGNOSTICS TESTS FOR MAINTENANCE OF THE CAR AND THEY HAVE COME BACK SAYING THE CAR IS FINE. ALTHOUGH WHEN I GO TO DRIVE IT, SOMEHOW A LIGHT COMES ON. EXAMPLES INCLUDE('ESC SYSTEM OFF' LIGHTS, 'SERVICE TRAC... Read more
Incident date: Jan 27, 2019
I HAVE HAD ISSUES IN THE PAST REGARDING ELECTRICAL MALFUNCTIONS WITH THIS CAR. MY RIGHT HEADLIGHT CONTINUES TO GO OUT EVEN WITH ME HAVING IT REPLACED TIME AFTER TIME. I HAVE TAKEN MY CAR IN FOR DIAGNOSTICS TESTS FOR MAINTENANCE OF THE CAR AND THEY HAVE COME BACK SAYING THE CAR IS FINE. ALTHOUGH WHEN I GO TO DRIVE IT, SOMEHOW A LIGHT COMES ON. EXAMPLES INCLUDE('ESC SYSTEM OFF' LIGHTS, 'SERVICE TRAC... Read more
Incident date: May 2, 2017
FUEL PUMP LEAKING GAS
Incident date: Jan 11, 2019
POWER STEERING ISSUESI'VE RECENTLY BEEN HAVING ISSUES WITH MY POWER STEERING IT'S COMPLETELY STOPPED WORKING AND I'M NOT UNDERSTANDING WHY THERE'S BEEN MULTIPLE RECALLS ON THIS ISSUE. I CAN'T TURN COMPLETELY WHICH IS A SAFETY ISSUE