Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jun 11, 2018
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL DINGING NOISE AND DECELERATED. AFTER A FEW SECONDS, THE VEHICLE ROLLED AND RESTARTED ON ITS OWN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA... Read more
Incident date: May 28, 2019
TAKATA RECALL. MULTIPLE ATTEMPTS TO UPDATE INFO AT GM 'UPDATE YOUR INFO ' PAGE ON WEBSITE FAIL, CLAIMING PIN AND NAME ENTERED PROPERLY 'DOES NOT EXIST'. ATTEMPTS TO REPORT ARE PER THE INSTRUCTIONS ON MAILER FROM GM. I CALLED GM, TOLD ME TO GO TO WEBSITE. CALLED DEALER, TOLD ME TO CALL GM. ENDLESS DYSFUNCTIONAL LOOP. I SOLD THE SUBJECT VEHICLE TO WOBURN TOYOTA IN WOBURN, MA 3 YEARS AGO. OBVIOUS... Read more
PONTIAC
GRAND PRIX
(2003) — UNKNOWN OR OTHER
May 28, 2019
Incident date: Sep 20, 2018
CAR WAS PARKED. I HEARD A LOUD "WHOOSH" NOISE AND THEN FLAMES CAME FROM UNDER MY HOOD. I QUICKLY CUT MY BATTERY CABLES TO HOPEFULLY SAVE MY CAR. I RECEIVED A RECALL NOTICE BUT WHEN I CALL THE DEALERSHIP FOR REPAIR THEY TELL ME TO CONTACT GM MOTORS SINCE THE DAMAGE (RECALL) ALREADY HAPPENED. GM SENT ME BACK TO DEALER. PLEASE HELP!
Fire
Incident date: May 17, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING ABILITY BECAME DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
PONTIAC
GRAND PRIX
(2004) — FUEL/PROPULSION SYSTEM
May 23, 2019
Incident date: Mar 14, 2019
MY LEFT SIDE SIGNAL DOESN'T WORK MY WHOLE LEFT SIDE OF MY CAR HAS A ELECTRICAL ISSUE BACK BRAKE LIKE PARK LIGHT SIGNAL.
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
May 23, 2019
Incident date: Mar 14, 2019
MY LEFT SIDE SIGNAL DOESN'T WORK MY WHOLE LEFT SIDE OF MY CAR HAS A ELECTRICAL ISSUE BACK BRAKE LIKE PARK LIGHT SIGNAL.
Incident date: May 2, 2019
BOUT 3 WEEKS AGO CAR JUST KEEP ACTING UP HAD IT FOR ONE YEAR CANT READ CODES ON CAR KEEP OVERHEATING REPLACED RADIATOR CVL AXLE BRAKES OIL CHANGE TRANSMISSION FLUID CAR JUST DECIDED TO NOT PASS 50MPH BE DRIVEABLE ONE DAY DRIVING IT WENT TO A STOP SIGN BRAKE CAR CUT OFF I SEE CHECK GAUGES COME ON SERVICE LIGHT ON CANT READ CODES TO FIND OUT ANYTHING I THINK THE WIRING IS MESS UP REPLACED STARTED A... Read more
Incident date: May 2, 2019
BOUT 3 WEEKS AGO CAR JUST KEEP ACTING UP HAD IT FOR ONE YEAR CANT READ CODES ON CAR KEEP OVERHEATING REPLACED RADIATOR CVL AXLE BRAKES OIL CHANGE TRANSMISSION FLUID CAR JUST DECIDED TO NOT PASS 50MPH BE DRIVEABLE ONE DAY DRIVING IT WENT TO A STOP SIGN BRAKE CAR CUT OFF I SEE CHECK GAUGES COME ON SERVICE LIGHT ON CANT READ CODES TO FIND OUT ANYTHING I THINK THE WIRING IS MESS UP REPLACED STARTED A... Read more
Incident date: May 2, 2019
BOUT 3 WEEKS AGO CAR JUST KEEP ACTING UP HAD IT FOR ONE YEAR CANT READ CODES ON CAR KEEP OVERHEATING REPLACED RADIATOR CVL AXLE BRAKES OIL CHANGE TRANSMISSION FLUID CAR JUST DECIDED TO NOT PASS 50MPH BE DRIVEABLE ONE DAY DRIVING IT WENT TO A STOP SIGN BRAKE CAR CUT OFF I SEE CHECK GAUGES COME ON SERVICE LIGHT ON CANT READ CODES TO FIND OUT ANYTHING I THINK THE WIRING IS MESS UP REPLACED STARTED A... Read more
Incident date: May 22, 2019
WHEN STEERING WHEEL IS STARTED MAKING A WHINING NOISE.. CHECKED POWER STEERING FLUID, ADDED POWER STEERING FLUID & STEERING BECAME STIFF ALMOST UNTURNABLE. ABOUT 40 MILES LATER RECHECKED POWER STEERING FLUID N IT WASN'T READING ON THE DIPSTICK AGAIN. THEN NOTICED SOMETHING LEAKING UNDER VEHICLE ON THE DRIVER'S SIDE KINDA CLOSE TO WHEEL. ALMOST THINKING THE PUMP HAS A HOLE OR SOMETHING IN IT. I'M N... Read more
Incident date: May 22, 2019
WHEN STEERING WHEEL IS STARTED MAKING A WHINING NOISE.. CHECKED POWER STEERING FLUID, ADDED POWER STEERING FLUID & STEERING BECAME STIFF ALMOST UNTURNABLE. ABOUT 40 MILES LATER RECHECKED POWER STEERING FLUID N IT WASN'T READING ON THE DIPSTICK AGAIN. THEN NOTICED SOMETHING LEAKING UNDER VEHICLE ON THE DRIVER'S SIDE KINDA CLOSE TO WHEEL. ALMOST THINKING THE PUMP HAS A HOLE OR SOMETHING IN IT. I'M N... Read more
PONTIAC
GRAND PRIX
(2007) — STEERING
May 22, 2019
Incident date: May 20, 2019
WHEN I START MY CAR, IT WILL STALL OUT, NOT TURN OVER OR IT WILL IDLE FOR A FEW SECONDS, THEN IMMEDIATELY SHUT OFF. I MEAN SHUT THE WHOLE CAR DOWN SO NOTHING ELECTRICAL CAN WORK AT WHICH POINT MY KEY WILL BE STUCK IN THE IGNITION AND I CANNOT GET IT OUT. I AM ABLE TO RESTART THE CAR NORMALLY, HOWEVER THE STEERING WHEEL VIBRATES ALONG WITH THE BODY OF MY CAR WHILE IN MOTION AND WHILE PARKED. WHILE ... Read more
PONTIAC
GRAND PRIX
(2007) — FUEL/PROPULSION SYSTEM
May 22, 2019
Incident date: May 20, 2019
WHEN I START MY CAR, IT WILL STALL OUT, NOT TURN OVER OR IT WILL IDLE FOR A FEW SECONDS, THEN IMMEDIATELY SHUT OFF. I MEAN SHUT THE WHOLE CAR DOWN SO NOTHING ELECTRICAL CAN WORK AT WHICH POINT MY KEY WILL BE STUCK IN THE IGNITION AND I CANNOT GET IT OUT. I AM ABLE TO RESTART THE CAR NORMALLY, HOWEVER THE STEERING WHEEL VIBRATES ALONG WITH THE BODY OF MY CAR WHILE IN MOTION AND WHILE PARKED. WHILE ... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
May 22, 2019
Incident date: May 20, 2019
WHEN I START MY CAR, IT WILL STALL OUT, NOT TURN OVER OR IT WILL IDLE FOR A FEW SECONDS, THEN IMMEDIATELY SHUT OFF. I MEAN SHUT THE WHOLE CAR DOWN SO NOTHING ELECTRICAL CAN WORK AT WHICH POINT MY KEY WILL BE STUCK IN THE IGNITION AND I CANNOT GET IT OUT. I AM ABLE TO RESTART THE CAR NORMALLY, HOWEVER THE STEERING WHEEL VIBRATES ALONG WITH THE BODY OF MY CAR WHILE IN MOTION AND WHILE PARKED. WHILE ... Read more
Incident date: Mar 4, 2019
BRAKE LIGHTS TURN ON RANDOMLY AND STAY ON WHILE DRIVING. ONLY TURN OFF WHEN I PUT ON THE BRAKES, CAUSING A MAJOR SAFETY CONCERN. ONLY FIX FOR NOW IS TO GREASE CIRCUIT, BUT I HAVE TO KEEP REDOING THAT EVERY FEW WEEKS.
Incident date: Mar 4, 2019
BRAKE LIGHTS TURN ON RANDOMLY AND STAY ON WHILE DRIVING. ONLY TURN OFF WHEN I PUT ON THE BRAKES, CAUSING A MAJOR SAFETY CONCERN. ONLY FIX FOR NOW IS TO GREASE CIRCUIT, BUT I HAVE TO KEEP REDOING THAT EVERY FEW WEEKS.
Incident date: Jun 28, 2018
WHILE DRIVING THE ELECTRIC POWER STEERING WILL RANDOMLY CUT OFF WITHOUT WARNING. THIS MAKES STEERING HARD AND ALMOST IMPOSSIBLE IN SOME CASES, DEPENDING ON THE DRIVER. ALSO DEPENDING ON IF THE VEHICLE IS IN A CURVE WHEN THE POWER STEERING QUITS, WHEN THIS IS THE CASE IT ALMOST CAUSES A WRECK. THIS IS VERY DANGEROUS AND KEEPS OCCURRING. I HAVE READ LOTS OF MANY OTHER OWNERS'S ACCOUNTS OF EXPERIENCI... Read more
Incident date: May 14, 2019
VEHICLE SHUTS DOWN AS IT DID DURING RECALL. THEY SUPPOSEDLY REPAIRED IT. I THEN BOUGHT IT FROM PREVIOUS OWNER WHO DID NOT MENTION THE PROBLEM AS BEING ON A RECALL. WE FOUND OUT BUT DEALER SAYS IT WAS REPAIRED. OBVIOUSLY THE FIX DID NOT WORK AS VEHICLE STILL SHUTS DOWN AND SAYS AIRBAG WARNING. WHAT RECOURSE DO WE HAVE WHEN THEY SAY IT WAS PREVIOUSLY REPAIRED BUT WASN'T.
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. IN ADDITION, WHILE DRIVING DOWN THE ROAD, THE VEHICLE LOST POWER AND "ERROR" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PUSHED THE VEHICLE OFF THE ROAD INTO A PARKING LOT AND HAD THE VEHICLE TOWED TO HIS RESIDENCE. THREE DAYS LATER, THE FAILURE RECURRED. THE CONTACT CALLED TERRE HAUTE CHEVROLET (LOCA... Read more
Incident date: Feb 3, 2019
THE ENGINE LIGHT WILL NOT TURN OFF EVEN AFTER A NEW COMPUTER
Incident date: Feb 3, 2019
THE ENGINE LIGHT WILL NOT TURN OFF EVEN AFTER A NEW COMPUTER
Incident date: Feb 3, 2019
THE ENGINE LIGHT WILL NOT TURN OFF EVEN AFTER A NEW COMPUTER
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
May 13, 2019
Incident date: May 13, 2019
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAVE ALMOST O CONTROL OF WHERE MY CAR GOES. AT FIRST THIS ONLY HAPPENED A... Read more
PONTIAC
GRAND PRIX
(2006) — ENGINE
May 13, 2019
Incident date: May 13, 2019
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAVE ALMOST O CONTROL OF WHERE MY CAR GOES. AT FIRST THIS ONLY HAPPENED A... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
May 13, 2019
Incident date: May 13, 2019
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAVE ALMOST O CONTROL OF WHERE MY CAR GOES. AT FIRST THIS ONLY HAPPENED A... Read more
Incident date: Apr 26, 2019
WHEN I HIT A BUMP IN THE ROAD, MY CAR IMMEDIATELY STARTED MAKING A LOUD KNOCKING NOISE WHEN I WOULD HIT A BUMP OR WHEN I WOULD PRESS ON THE BRAKES. THE KNOCKING WAS COMING FROM SOMEWHERE UNDER THE CAR IN THE REAR DRIVER'S SIDE. I TOOK MY CAR TO MY (VERY TRUSTWORTHY) MECHANIC TODAY AND HE SAID THE AXLE BODY OF THE CAR WAS RUSTED AWAY AND THAT'S WHAT HOLDS THE SUSPENSION IN PLACE. THIS IS A VERY... Read more
Incident date: May 6, 2019
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE STATED THAT WHILE DRIVING AT 55 MPH, THE INDICATOR LIGHTS FUNCTIONED INTERMITTENTLY. THE CONTACT STATED THAT ON ONE OCCASION THE HAZARD LIGHT REMAINED ILLUMINATED. THE CONTACT WAS ABLE TO REMOVE A FUSE TO DISABLE THE HAZARD LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURN SIGNAL INDICAT... Read more
Incident date: Apr 12, 2019
THE VEHICLE VIBRATES IN A CERTAIN PATTERN WHEN ABOVE 55 MPH ON THE HIGHWAY, NO ONE SEEMS TO BE ABLE TO FIGURE OUT WHAT IS CAUSING IT. ALL 4 STRUTS ARE NEW, SWAY BAR BUSHINGS, SWAY BAR LINKS, CONTROL ARMS BOTH UPPER AND LOWER, ALL BRAKE ROTORS ARE NEW. CANNOT GET THE PROBLEM DIAGNOSED BY ANYONE BECAUSE THEY CANNOT FIND OUT WHAT IT IS. ALSO THE CHECK ENGINE LIGHT TURNS ON AND OFF (CODE GIVEN ... Read more
Incident date: Apr 12, 2019
THE VEHICLE VIBRATES IN A CERTAIN PATTERN WHEN ABOVE 55 MPH ON THE HIGHWAY, NO ONE SEEMS TO BE ABLE TO FIGURE OUT WHAT IS CAUSING IT. ALL 4 STRUTS ARE NEW, SWAY BAR BUSHINGS, SWAY BAR LINKS, CONTROL ARMS BOTH UPPER AND LOWER, ALL BRAKE ROTORS ARE NEW. CANNOT GET THE PROBLEM DIAGNOSED BY ANYONE BECAUSE THEY CANNOT FIND OUT WHAT IT IS. ALSO THE CHECK ENGINE LIGHT TURNS ON AND OFF (CODE GIVEN ... Read more
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES INADVERTENTLY DISENGAGED WHILE IN USE AS SMOKE WAS SEEN COMING FROM THE IGNITION. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE CONTACT OPENED THE HOOD AND FLAMES WERE SEEN. THE FIRE DEPARTMENT WAS NOT CONTACTED AS THE FIRE WAS EXTINGUISHED BY THE RAIN. NO INJURIES WERE SUSTAINED. THE DEALER WAS... Read more
Fire
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES INADVERTENTLY DISENGAGED WHILE IN USE AS SMOKE WAS SEEN COMING FROM THE IGNITION. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE CONTACT OPENED THE HOOD AND FLAMES WERE SEEN. THE FIRE DEPARTMENT WAS NOT CONTACTED AS THE FIRE WAS EXTINGUISHED BY THE RAIN. NO INJURIES WERE SUSTAINED. THE DEALER WAS... Read more
Fire
Incident date: Apr 22, 2019
MY 2006 PONTIAC G6 HAS BEEN GIVING MY WIFE ISSUES WHILE SHE IS DRIVING. AT RANDOM TIMES, THE POWER STEERING GOES OUT, ABS SENSOR COMES ON, AND THE LIGHTS INSIDE AND OUTSIDE THE CAR START TO DIM. THIS HAS CAUSED HER TO NEARLY HAVE AN ACCIDENT AND IS UNSAFE FOR THE ROAD. I REPLACED THE BATTERY AND THE ALTERNATOR BECAUSE IT SEEMED LIKE A POWER ISSUE, BUT THERE WAS MORE BEHIND THE ISSUE. WHENEVER I... Read more
Incident date: Apr 22, 2019
MY 2006 PONTIAC G6 HAS BEEN GIVING MY WIFE ISSUES WHILE SHE IS DRIVING. AT RANDOM TIMES, THE POWER STEERING GOES OUT, ABS SENSOR COMES ON, AND THE LIGHTS INSIDE AND OUTSIDE THE CAR START TO DIM. THIS HAS CAUSED HER TO NEARLY HAVE AN ACCIDENT AND IS UNSAFE FOR THE ROAD. I REPLACED THE BATTERY AND THE ALTERNATOR BECAUSE IT SEEMED LIKE A POWER ISSUE, BUT THERE WAS MORE BEHIND THE ISSUE. WHENEVER I... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
May 8, 2019
Incident date: May 6, 2019
I TOOK MY CAR IN FOR THE 2015 RECALL FOR THE VALVE COVER ON 3/1/16. IT WAS ABOUT 63,000 AT THE TIME THIS RECALL SERVICE WAS PERFORMED. HOWEVER, EVEN AFTER THE RECALL WAS DONE, OIL AND ENGINE COOLANT STILL LEAKS FROM THE VALVE COVER AND FROM THE FRONT EXHAUST MANIFOLD. I WENT IN TO GET IT CHECKED AT THE SAME GM SERVICE LOCATION THAT PERFORMED THE RECALL IN 2015 BECAUSE THE CAR HEATS UP AND THEY SAI... Read more
Incident date: Mar 1, 2016
I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ... Read more
Incident date: May 3, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 25 MPH, THE VEHICLE DECELERATED AND STOPPED IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION COULD ONLY SHIFT INTO REVERSE. THE CONTACT LIVED DOWN THE ROAD AND DROVE IN REVERSE TO HER HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 143,00... Read more
Incident date: May 3, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 25 MPH, THE VEHICLE DECELERATED AND STOPPED IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION COULD ONLY SHIFT INTO REVERSE. THE CONTACT LIVED DOWN THE ROAD AND DROVE IN REVERSE TO HER HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 143,00... Read more
Incident date: Apr 10, 2019
ELECTRIC POWER STEERING RECALL FROM THE SAME MODEL YEAR ( JAN - AUG). LOSS OF POWER STEERING, STEERING WHEEL SHAKES BADLY. DRIVING DOWN THE ROAD WHEN IT HAPPENS. CONTACTED GM AND NO HELP.
PONTIAC
GRAND PRIX
(2004) — ENGINE
May 7, 2019
Incident date: May 2, 2019
PONTIAC OIL LEAK RECALL I BOUGHT A PONTIAC GRAND PRIX. I WAS DRIVING IT HOME ONE DAY WHEN I LOOKED IN THE MIRROR AND SAW SMOKE SO I PULLED OVER AS SOON AS I COULD. I HAD AN ISSUE WITH RPMS FALLING AS I WAS TRYING TO FIND A SAFE PLACE TO PULL OFF THE HIGHWAY. UPON STOPPING THE VEHICLE THE VEHICLE TURNED OFF ON ITS OWN. I HOPPED OUT AND WHEN I OPENED THE HOOD. THIER WAS A FIRE THAT WAS GOING UNDER... Read more
Fire
Incident date: Aug 1, 2018
TAKATA RECALL, THE POWER STEERING LIGHT KEEPS FLASHING ON AND OFF WHEN I HIT A BUMP. THE STEERING HAS NOT GONE OUT YET BUT IT FLASHES ALL THE TIME. I HAVE NOTICED RECALLS FOR THIS ON OTHER 06 PONTIAC G6 BUT NOT FOR MY VIN. THIS HAS BEEN HAPPENING FOR A FEW MONTHS.
Incident date: Feb 14, 2018
TL* THE CONTACT OWNED A 2007 PONTIAC SOLSTICE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN THREE TIMES AND LANDED AGAINST A SIDEWALK. THE TIRES WENT FLAT AND THE RIMS AND ROTORS WERE SPLIT IN TWO. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND LEGS THAT REQUIRED MEDICAL ATTEN... Read more
Crash
2 injured
Incident date: Apr 30, 2019
TOOK MY CAR TO KENNY ROSS IN NORTH HUNTINGDON, PENNSYLVANIA 5 YEARS AGO TO HAVE THE RECALLS DONE THEY HAD TO ORDER THE PARTS NEVER CALLED SAYING THE PARTS WHERE IN CALLED SEVERAL TIMES SAID THEY DIDN'T HAVE THE PART. TOOK THE CAR BACK TO KENNY ROSS CHEVY DEALERSHIP ON TUESDAY 4/30/2019 THEY SAID THEY WOULD ORDER THE PARTS AGAIN. THEY CALLED A FEW DAYS LATER SAYING THEY COULDN'T FIX THE SAFETY RE... Read more
Incident date: Apr 2, 2015
THE VEHICLE WILL CUT COMPLETELY OFF WHILE COMING TO A STOP. WHILE IN MOTION AND APPLYING THE BRAKES TO COME TO ANY KIND OF STOP, IT TURNS COMPLETELY OFF. IT HAPPENS ON A DAILY BASIS SINCE I PURCHASED IT IN 2015. WHETHER COMING OFF OF THE HIGHWAY, OR JUST COMING TO A STOP SIGN ON A CITY STREET, THE VEHICLE CUTS COMPLETELY OFF.
Incident date: Apr 2, 2015
THE VEHICLE WILL CUT COMPLETELY OFF WHILE COMING TO A STOP. WHILE IN MOTION AND APPLYING THE BRAKES TO COME TO ANY KIND OF STOP, IT TURNS COMPLETELY OFF. IT HAPPENS ON A DAILY BASIS SINCE I PURCHASED IT IN 2015. WHETHER COMING OFF OF THE HIGHWAY, OR JUST COMING TO A STOP SIGN ON A CITY STREET, THE VEHICLE CUTS COMPLETELY OFF.
Incident date: May 1, 2019
RECENTLY WHEN I WENT TO START THE VEHICLE UP IT WAS SHOWING "SERVICE ESC" ON THE DASH. AND IT WOULD RUN ROUGH AND EXECUTE LOW POWER WHEN MOBILE. THIS WOULD OCCUR EVERY OTHER DAY FOR A MONTH, AND AS OF TODAY IS UNDRIVABLE. AFTER HAVING IT ELECTRONICALLY DIAGNOSED, IT NEEDS A NEW COMPUTER AND IS COMPLETELY UNDRIVABLE UNTIL A NEW ONE IS INSTALLED AND PROGRAMMED. WHY IS MY VIN # NOT INCLUDED IN THE RE... Read more
Incident date: Apr 27, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHEN THE GEAR WAS SHIFTED INTO DRIVE FROM REVERSE, THE VEHICLE REMAINED IN REVERSE. THE TRANSMISSION INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN IN REVERSE AND WOULD NOT RESTART. THE VEHICLE WAS CHECKED BY AN INDEPENDENT MECHANIC AT THE CONTACT'S RESIDENCE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE DEALER AND MANUFA... Read more
Incident date: Apr 17, 2019
HAVE NEVER BEEN THROUGH ANYTHING LIKE THIS, I TRUELY FEEL BOTH GM MANUFACTURERS AND CUSTOMERS SERVICE ASSOCIATES HAVE A COMPLETE DISREGARD FOR THE LIFE AND SAFETY OF THEIR CUSTOMERS. I HAVE HAD MY G6 PONTIAC FOR A FEW YEARS AND THE LAST 2 WEEKS FINDING OUT ALL THE MONEY I SPENT ON THE CAR IS NOTHING BECAUSE THE MANUFACTER REFUSES TO FIX THE TORQUE SENSOR ASSEMBLY THAT THEY ADVERTISE AS FREE WITHIN... Read more
Crash
Incident date: Apr 17, 2019
HAVE NEVER BEEN THROUGH ANYTHING LIKE THIS, I TRUELY FEEL BOTH GM MANUFACTURERS AND CUSTOMERS SERVICE ASSOCIATES HAVE A COMPLETE DISREGARD FOR THE LIFE AND SAFETY OF THEIR CUSTOMERS. I HAVE HAD MY G6 PONTIAC FOR A FEW YEARS AND THE LAST 2 WEEKS FINDING OUT ALL THE MONEY I SPENT ON THE CAR IS NOTHING BECAUSE THE MANUFACTER REFUSES TO FIX THE TORQUE SENSOR ASSEMBLY THAT THEY ADVERTISE AS FREE WITHIN... Read more
Crash
Incident date: Apr 17, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. SINCE APRIL OF 2019, THE VEHICLE WAS BECOMING INCREASINGLY MORE DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE SERPENTINE BELT WAS REPLACED, BUT THE FAILURE CONTINUED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
Incident date: Feb 7, 2019
MY POWER STEERING KEEPS GOING OUT WHILE I'M DRIVING AND IT'S AFFECTING MY WHEELS AND STEERING. THE CAR IS IN MOTION AS THIS IS GOING ON.