Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jun 25, 2019
WHEN I'M DRIVING AND PUT MY FOOT ON THE BRAKE THE BRAKE LIGHTS TURN OFF, AND WHEN I TAKE MY FOOT OFF THE BRAKES AND DRIVE THEY TURN ON. THIS IS A REAL SAFETY ISSUE, I COULD GET REAR ENDED!!!
Incident date: Jul 4, 2019
ABS, STABILITRACK SERVICE/OFF, SERVICE ENGIN LIGHTS, NO WAY TO FIX!
Incident date: Jul 4, 2019
ABS, STABILITRACK SERVICE/OFF, SERVICE ENGIN LIGHTS, NO WAY TO FIX!
Incident date: Jul 4, 2019
ABS, STABILITRACK SERVICE/OFF, SERVICE ENGIN LIGHTS, NO WAY TO FIX!
Incident date: Jul 6, 2019
WAS ON THE HWY AND THE POWER STEERING STOPS WORKING !!! WORKS SOME TIMES!! TRANSMISSION JERKS WHEN U PUT IT IN GEAR!!! TRANSMISSION LOCKS UP SOMETIMES WHEN U PUT IT IN PARK!!! EVERY RECALL THAT'S FOR OTHER 2007 PONTIAC G6 IS EFFECTING MY CAR BUT SAYS THERE'S NO RECALL!!!
Incident date: Jul 6, 2019
WAS ON THE HWY AND THE POWER STEERING STOPS WORKING !!! WORKS SOME TIMES!! TRANSMISSION JERKS WHEN U PUT IT IN GEAR!!! TRANSMISSION LOCKS UP SOMETIMES WHEN U PUT IT IN PARK!!! EVERY RECALL THAT'S FOR OTHER 2007 PONTIAC G6 IS EFFECTING MY CAR BUT SAYS THERE'S NO RECALL!!!
Incident date: Jul 6, 2019
WAS ON THE HWY AND THE POWER STEERING STOPS WORKING !!! WORKS SOME TIMES!! TRANSMISSION JERKS WHEN U PUT IT IN GEAR!!! TRANSMISSION LOCKS UP SOMETIMES WHEN U PUT IT IN PARK!!! EVERY RECALL THAT'S FOR OTHER 2007 PONTIAC G6 IS EFFECTING MY CAR BUT SAYS THERE'S NO RECALL!!!
Incident date: Feb 9, 2019
PASSENGER AIR BAG WARNING COMES ON.. HAD IT REPALCE NOW IT HAS TO GO TO A GM DEALER THE HAVE CLEARED... VERY EXPENSIVE.. I THOUGH AIRBAG ISSUES WERE WARRANTIED FOR LIFE OF CAR... G8 HAS 99K ON IT... GM SHOULD HELP PART # 92231137
Incident date: May 1, 2019
I HAVE AN AIRBAG LIGHT THAT CAME ON AND THE PASSENGER AIR BAG IS ALWAYS OFF. TOOK IT TO DEALERSHIP. COST FOR FIX IS OVER $1000. THERE IS A RECALL FOR THIS PASSENGER AIR BAG SYSTEM, HOWEVER, CONTACTING PONTIAC CUSTOMER SERVICE, THEY SAY THAT MY PARTICULAR CAR IS NOT UNDER THE RECALL. THEY SENT ME A COUPON FOR $100.
Incident date: Jun 25, 2019
WHILE DRIVING CAR ON HIGHWAY IT STARTED SHOWING AIR BAG FAULT WARNING ON THE CENTER CONSOLE SCREEN AND CORRESPONDING LIGHT CAME ON. CONSULTED WITH LOCAL GM DEALERSHIP AND DIAGNOSIS INDICATED NEED TO REPLACE THE "PASSENGER PRESENCE MODULE". THE COST QUOTED BY GM DEALERSHIP IS $855 (TOTAL), FOR PARTS AND LABOR. THIS FAULT DISABLES THE AIR BAG SYSTEM (PASSENGER AIR BAGS FOR SURE, I AM NOT SURE ABOUT ... Read more
PONTIAC
GRAND PRIX
(2002) - SERVICE BRAKES
Jun 29, 2019
Incident date: Jun 28, 2019
AFTER INSTALLING A AFTERMARKET INDIGLO REVERSE GAUGE OVERLAY ABS LIGHT APPEARED ON INSTRUMENT CLUSTER AND NEVER WENT OFF. CAR WAS STATIONARY. CHECKED FUSES, TRIED TO RESET BY TURNING IGNITION TO THE ON POSITION AND PUMPING THE BRAKES THREE TIMES WORKED ONCE THEN CAME BACK ON. THEN TRY DISCONNECTING THE BATTERY FOR 20 MINUTES BUT IT DID NOT WORK. O'REILLY'S AUTO DID HE SCAN COACH WITH POINTING TOW... Read more
Incident date: Jun 28, 2019
IGNITION SWITCH WILL NOT TURN THE SWITCH OVER THE DING DING COME HOME WHILE KEY IN THE SWITCH BUT JUST STOP ALL OF A SUDDEN WENT TO GROCERY COME BACK OUT AND THE SWITCH WOULD NOT CRANK THE CAR AT ALL IT WAS STATIONARY
PONTIAC
GRAND PRIX
(2006) - UNKNOWN OR OTHER
Jun 27, 2019
Incident date: Jun 26, 2019
YESTERDAY DRIVING HOME, MY CAR A 2006 PONATIC GRAND PRIX, 3.6 SUPERCHARGED " ENGINE REDUCE POWER" CAME ON. TO FIND OUT IT WAS MY THROTTLE BODY, MECHANIC SAID ITS COMMON, WHEN I WENT TO LOOK ALSO ONLINE TO FIND OUT ITS COMMON WITH ABOUT EVERY CAR..
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE H... Read more
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE H... Read more
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE H... Read more
Incident date: Feb 28, 2019
STEERING WHEEL TIGHTENS AS IF IT'S REALLY HARD FOR MYSELF TO TURN IT,SOME DAYS WHEN STARTING CAR AFTERWARDS THE STEERING WHEEL GOES BACK AND FORTH BY ITSELF THEN THE STEERING WHEEL WILL LISTEN WHERE IT'S I SAY TOO EASY TO CONTROL,EVERYDAY IT SEEMS TO BE DIFFERENT I CAN GO 2-3 DAYS WHERE IT'S EASY TO CONTROL THEN ALL A SUDDEN FOR A DAY OR TWO IT STAYS SUPER HARD FOR ME TO TURN.THERE DAYS WHERE I JU... Read more
Incident date: Feb 28, 2019
STEERING WHEEL TIGHTENS AS IF IT'S REALLY HARD FOR MYSELF TO TURN IT,SOME DAYS WHEN STARTING CAR AFTERWARDS THE STEERING WHEEL GOES BACK AND FORTH BY ITSELF THEN THE STEERING WHEEL WILL LISTEN WHERE IT'S I SAY TOO EASY TO CONTROL,EVERYDAY IT SEEMS TO BE DIFFERENT I CAN GO 2-3 DAYS WHERE IT'S EASY TO CONTROL THEN ALL A SUDDEN FOR A DAY OR TWO IT STAYS SUPER HARD FOR ME TO TURN.THERE DAYS WHERE I JU... Read more
Incident date: Jun 4, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. AS A RESULT, THE CONTACT ALMOST CRASHED INTO A HOUSE. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
PONTIAC
GRAND PRIX
(2005) - ENGINE
Jun 25, 2019
Incident date: Jun 24, 2019
I WAS DRIVING DOWN THE ROAD WHEN MY ENGINE STARTED SMOKING I PULLED OVER ADD A FRIEND WHO WAS IS MAYOR OF THE NEXT TOWN OVER TO LET IT COOL DOWN SO THAT I COULD LOOK TO SEE WHAT IT WAS WHEN I WALK TO THE GARAGE I TURNED AROUND AND LOOKED AND THERE WAS FLAMES SHOOTING UP FROM UNDER MY HOOD
Fire
Incident date: Dec 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY BUICK GMC (250 W SHIRLEY AVE, WARRENTON, VA 20186, (540) 987-2082) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. ... Read more
Incident date: Jun 24, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO PARK. WHILE IN A PARKING LOT, THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Incident date: Jun 20, 2019
BRAKE LIGHTS STAY ON WITHOUT THE BRAKE PEDAL BEING PRESSED.. SAME TIME IT TURNS OFF THE CRUISE CONTROL SYSTEM.. REPLACED BRAKE LIGHT SWITCH AND IT HAPPENED AGAIN 1 MONTH LATER, AS SOON AS THE CRUISE CONTROL SHUTS OFF AT ANY SPEED ON THE HIGHWAY I STOP AND CHECK. AND OF COURSE THE BRAKE LIGHTS ARE STUCK ON.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR WAS DIFFICULT TO CHANGE OVER FROM PARK. AS A RESULT, THE CONTACT HAD TO SHUT THE VEHICLE OFF AND BACK ON FOR IT TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE GEAR WAS DIFFICULT TO CHANGE OVER FROM PARK. AS A RESULT, THE CONTACT HAD TO SHUT THE VEHICLE OFF AND BACK ON FOR IT TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Oct 1, 2018
"AIR BAG FAULT" MESSAGE IS DISPLAYED IN THE INFO CENTER ON THE DASH AND AIR BAG WARNING LIGHT IS ILLUMINATED ON MY 2009 PONTIAC G8 GT. CODES U0170 AND B0081 WERE READ AT DEALERSHIP. PARTS #92225595 (MODULE) AND #92220398 (SENSOR) ARE REQUIRED AT AN INSTALLED COST OF APPROXIMATELY $1100. ENTIRE AIR BAG SYSTEM IS DISABLED DUE TO THIS MALFUNCTION. RESEARCH OF NHTSA COMPLAINTS INDICATES THIS IS A ... Read more
Incident date: May 10, 2019
STEERING WHEEL STARTED TURNING / SHIMMYING BY ITSELF JUST WHEN STANDING STILL, RANDOMLY. STARTED DOING IT WHILE DRIVING A FEW WEEKS LATER. SHIMMY/TURNING WHEEL HAPPENED MORE OFTEN AS TIME PASSED, WHILE PARKED, DRIVING, BACKING UP, DRIVING SURFACE STREETS AND FREEWAYS, AND NOW MY POWER STEERING LIGHT IS ON!?! IT TURNS LOOSLY TO THE RIGHT AND TIGHT TO THE LEFT. I AM BEYOND PERTURBED, AS THIS SHOU... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE. WHEN THE BRAKE PEDAL WAS NOT BEING DEPRESSED, THE REAR BRAKE LIGHTS WOULD ERRONEOUSLY REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO TINNEY GMC (11249 WEST CARSON CITY RD, GREENVALE, MI) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT INDICATED THAT THE VEHICL... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE. WHEN THE BRAKE PEDAL WAS NOT BEING DEPRESSED, THE REAR BRAKE LIGHTS WOULD ERRONEOUSLY REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO TINNEY GMC (11249 WEST CARSON CITY RD, GREENVALE, MI) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT INDICATED THAT THE VEHICL... Read more
PONTIAC
GRAND PRIX
(2008) - POWER TRAIN
Jun 19, 2019
Incident date: Sep 12, 2018
TRANSMISSION FLUID TEMP IS OVERHEATING
Incident date: Jun 18, 2019
LAST NIGHT MY VEHICLE COULD TURN NORMALLY, BUT THIS MORNING THE NOTIFICATION SCREEN SAID POWER STERING. SO ITS REALLY HARD TO TURN NOW.
Incident date: Jun 18, 2019
I OWN A 2010 PONTIAC G6 THAT WITHIN THE LAST SEVERAL MONTHS INCURRED A POWER STEERING FAILURE. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE G6 MODELS UP TO THE YEAR 2009. THE SERVICE ADVISOR AT THE MECHANIC SHOP ACKNOWLEDGED THAT THE "PROBLEM" WAS VERY SIMILAR TO THE STEERING PROBLEM FOR EARLIER MODELS THAT AR... Read more
Incident date: Jun 11, 2019
I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.
PONTIAC
GRAND PRIX
(2006) - VEHICLE SPEED CONTROL
Jun 17, 2019
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE 14 DIAGNOSTIC TROUBLE CODES AND STATED ... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Jun 17, 2019
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE 14 DIAGNOSTIC TROUBLE CODES AND STATED ... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jun 17, 2019
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE 14 DIAGNOSTIC TROUBLE CODES AND STATED ... Read more
Incident date: Mar 12, 2019
THE CAR HAS HARD TIME GETTING IN TO REVERSE
Incident date: Jun 12, 2019
GEAR SHIFT LEVEL IS CONSTANTLY BREAKING. SHIFT LEVEL IS SAID TO BE IN PARK BUT THE CAR KEEPS ROLLING BACKWARDS. CAR WILL NOT SWITCH TO A DIFFERENT GEAR NOR REMAIN PARKED WITHOUT EMERGENCY BRAKE. WHEN I PUT MY CAR IN REVERSE AND BACK UP, I SWITCHED GEARS TO DRIVE AND MY CAR CONTINUED TO GO BACKWARDS INSTEAD.
Incident date: Jun 5, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR CONSTANTLY REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO CLASSIC SOUTHEAST TEXAS (3855 EASTEX FWY, BEAUMONT, TX 77706, (409) 892-5050) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NO... Read more
Incident date: Jun 11, 2019
154K POWER STEERING IS COMING AND GOING AS OF THIS MORNING. I UNDERSTAND THERE IS A SAFETY RECALL FOR THIS PARTICULAR ITEM. I AM THE SECOND OWNER OF THIS VEHICLE AND WAS NEVER NOTIFIED.
Incident date: Jun 10, 2019
CONVERTIBLE ELECTRICAL SENSOR SYSTEM WON'T ALLOW TOP TO ASCEND. ELECTRONIC STABILITY CONTROL. CONVERTIBLE TOP IS DOWN AND SENSOR BUTTON WILL NOT WORK TO RAISE TOP. STATIONARY ONLY. ALSO, UNRESOLVED RECALLS: 14V252000; 07V146000; 14E044000/15V064000; 14V224000
Incident date: Feb 18, 2018
MILES 99,543 WHEN I CAME BACK OUT THE STORE I TURN MY CAR ON TO EXPERIENCE MY STEERING WHEEL WAS HARDER TO TURN THEN USUAL. I TURN MY CAR OFF AND ON AND THE PROBLEM WAS STILL THERE. I WENT TO ADVANCE AUTO TO GET A BOTTLE OF FLUID AND FIND OUT MY STEERING WHEEL IS ELECTRIC AND THE RECALL THAT WAS ON IT EXPIRED A FEW YEARS AGO ! MY CONCERN IS WHAT IF I SPEND MY MONEY TO GET IT FIX AND THE PROBLEM ... Read more
Incident date: Feb 18, 2018
MILES 99,543 WHEN I CAME BACK OUT THE STORE I TURN MY CAR ON TO EXPERIENCE MY STEERING WHEEL WAS HARDER TO TURN THEN USUAL. I TURN MY CAR OFF AND ON AND THE PROBLEM WAS STILL THERE. I WENT TO ADVANCE AUTO TO GET A BOTTLE OF FLUID AND FIND OUT MY STEERING WHEEL IS ELECTRIC AND THE RECALL THAT WAS ON IT EXPIRED A FEW YEARS AGO ! MY CONCERN IS WHAT IF I SPEND MY MONEY TO GET IT FIX AND THE PROBLEM ... Read more
Incident date: Jun 8, 2019
I WAS DRIVING AND MY CAR STARTED TO REDUCE SPEED, HESITATE, AND JERK WHEN PUT MY FOOT ON THE GAS AT A LIGHT TO PULL OFF OR EVEN WITH MY FOOT ON THE GAS PEDAL DRIVING. MY CAR COULDN'T PICK UP SPEED PAST 25 MILES AND SOMETIME LESS. A MESSAGE CAME UP ON MY DASH BOARD STATED FLASHING REDUCE ENGINE SPEED. I WAS NEAR AUTO ZONE WHEN IT HAPPENED SO I ASKED TO HAVE A DIANOSTIC COMPLETED AND IT STATED THRO... Read more
Incident date: Jun 8, 2019
I WAS DRIVING AND MY CAR STARTED TO REDUCE SPEED, HESITATE, AND JERK WHEN PUT MY FOOT ON THE GAS AT A LIGHT TO PULL OFF OR EVEN WITH MY FOOT ON THE GAS PEDAL DRIVING. MY CAR COULDN'T PICK UP SPEED PAST 25 MILES AND SOMETIME LESS. A MESSAGE CAME UP ON MY DASH BOARD STATED FLASHING REDUCE ENGINE SPEED. I WAS NEAR AUTO ZONE WHEN IT HAPPENED SO I ASKED TO HAVE A DIANOSTIC COMPLETED AND IT STATED THRO... Read more
Incident date: Sep 17, 2018
I TOOK MY SOLSTICE IN TO DEALERSHIP FOR IGNITION AND AIRBAG RECALL SEPT 2018. THEY FIXED IGNITION BUT SAID I NEEDED A NEW PART FOR THE AIRBAG SENSOR (MY AIRBAG LIGHT IS ALSO ON). IT HAS BEEN 9 MONTHS AND I HAVE REPEATEDLY CALLED THE DEALERSHIP (FREDERICK MD) BUT THEY TELL ME THERE ARE NO PARTS TO FIX IT. I'VE ALSO CALLED 2 OTHER LOCAL DEALERSHIPS WHO HAVE SAID THE SAME THING. MY UNDERSTANDING ... Read more
Incident date: Jun 6, 2019
"TAKATA RECALL" WE JUST GOT THIS CAR IT JUST STARTED LEAKING AROUND THE FUEL TANK. MY HUSBAND BELIEVES THE PROBLEM IS WITH THE FUEL PUMP. THE FUEL GAGE HAS NOT WORKED SINCE BEFORE WE GOT THE CAR. IT CAME FROM WINDOWROCK, ARIZONA, WAS SOLD TO A DEALERSHIP IN FARMINGTON, NM. THEN IT WAS SOLD TO ANOTHER DEALERSHIP IN KIRTLAND, NM. WE HAVE IT NOW AND HAVE HAD IT ALMOST A MONTH. THE AIRBAG WARN... Read more
Incident date: Jun 6, 2019
"TAKATA RECALL" WE JUST GOT THIS CAR IT JUST STARTED LEAKING AROUND THE FUEL TANK. MY HUSBAND BELIEVES THE PROBLEM IS WITH THE FUEL PUMP. THE FUEL GAGE HAS NOT WORKED SINCE BEFORE WE GOT THE CAR. IT CAME FROM WINDOWROCK, ARIZONA, WAS SOLD TO A DEALERSHIP IN FARMINGTON, NM. THEN IT WAS SOLD TO ANOTHER DEALERSHIP IN KIRTLAND, NM. WE HAVE IT NOW AND HAVE HAD IT ALMOST A MONTH. THE AIRBAG WARN... Read more
Incident date: Jun 6, 2019
"TAKATA RECALL" WE JUST GOT THIS CAR IT JUST STARTED LEAKING AROUND THE FUEL TANK. MY HUSBAND BELIEVES THE PROBLEM IS WITH THE FUEL PUMP. THE FUEL GAGE HAS NOT WORKED SINCE BEFORE WE GOT THE CAR. IT CAME FROM WINDOWROCK, ARIZONA, WAS SOLD TO A DEALERSHIP IN FARMINGTON, NM. THEN IT WAS SOLD TO ANOTHER DEALERSHIP IN KIRTLAND, NM. WE HAVE IT NOW AND HAVE HAD IT ALMOST A MONTH. THE AIRBAG WARN... Read more
Incident date: Mar 1, 2018
DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS BURNING OUT. THE ELECTRICAL WIRING APPEARS TO GET TOO HOT AND BURNS THE LIGHT BULB OUT. THE SOCKET AND THE BULB WOULD BOTH NEED TO BE REPLACED BECAUSE IT THE SOCKET PARTIALLY MELTS. I HAVE REPLACED THE SOCKET AND THE BULB THREE TIMES AND THE SAME THING KEEPS HAPPENING.