Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT SPOKE WITH LUTHER HUDSON CHEVROLET GMC (1220 CREST VIEW DR, HUDSON, WI 54016, (715) 690-1809) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD ... Read more
Incident date: Jul 10, 2019
STRONG SMELL OF GASOLINE ALL THE TIME, WE GOT THE IN THE SUMMER
Incident date: Aug 18, 2019
WE HAVE TRIED FOR MONTHS TO GET THE REPLACEMENT PARTS AND NO AVAILABILITY AT DIXIE BUICK IN FORT MYERS, FL. WE CALLED GM AT 800-762-2737 AND NO RESP9NSE THERE. CASE # IS 9-5659085364. IT IS UNSAFE TO DRIVE THE VEHICLE. WE NEED HELP.
Incident date: Nov 22, 2019
DRIVING VEHICLE TO WORK THIS DATE, 4:45 AM.11/22/2019. POWER STEERING WENT OUT. NO WARNING. DISPLAY THEN SHOWED 'POWER STEERING ESC'. ROAD/WEATHER CONDITIONS: US HWY 68, 6MILES EAST PERRYVILLE, KY. EXTREMELY CURVY 2 LANE COUNTRY ROAD. DARK, MODERATE RAINFALL MAKING DRIVING CONDITIONS DANGEROUS.
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM:IGNITION
Nov 21, 2019
Incident date: Nov 7, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE APPROACHING AN INTERSECTION, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH THE HELP OF A BYSTANDER. THE CONTACT BELIEVES THE KEY FELL OUT OF THE IGNITION. THE POWER STEERING AND BRAKES WENT OUT, PLACE THE GEAR INTO PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABL... Read more
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES
Nov 21, 2019
Incident date: Nov 7, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE APPROACHING AN INTERSECTION, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH THE HELP OF A BYSTANDER. THE CONTACT BELIEVES THE KEY FELL OUT OF THE IGNITION. THE POWER STEERING AND BRAKES WENT OUT, PLACE THE GEAR INTO PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABL... Read more
PONTIAC
GRAND PRIX
(2007) — STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Nov 21, 2019
Incident date: Nov 7, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE APPROACHING AN INTERSECTION, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH THE HELP OF A BYSTANDER. THE CONTACT BELIEVES THE KEY FELL OUT OF THE IGNITION. THE POWER STEERING AND BRAKES WENT OUT, PLACE THE GEAR INTO PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABL... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Nov 21, 2019
Incident date: Nov 7, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE APPROACHING AN INTERSECTION, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH THE HELP OF A BYSTANDER. THE CONTACT BELIEVES THE KEY FELL OUT OF THE IGNITION. THE POWER STEERING AND BRAKES WENT OUT, PLACE THE GEAR INTO PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABL... Read more
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Nov 21, 2019
Incident date: Nov 7, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE APPROACHING AN INTERSECTION, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH THE HELP OF A BYSTANDER. THE CONTACT BELIEVES THE KEY FELL OUT OF THE IGNITION. THE POWER STEERING AND BRAKES WENT OUT, PLACE THE GEAR INTO PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABL... Read more
Incident date: Nov 20, 2019
DOOR LATCHES GOES OUT ON VEHICLES AND THE DOOR DON'T STAY SHUT. THE DOOR WILL FLAP OPEN WILL DRIVING, HAVE TO USE A SEAT BELT AROUND THE INSIDE HANDLE AND THEN CONNECT TO THE SEAT BUCKLE TO KEEP DOOR CLOSE. I HAVE 2 G8S THAT THESE HAVE FAILED ON. I THINK THIS IS A MAJOR SAFETY CONCERN THAT SOMEONE CAN FALL OUT OF THE VEHICLE .
Incident date: Nov 16, 2019
SEE ATTACHED. SELF EXPLANATORY, I ASKED THE REPRESENTATIVE IF THEY TURNED OFF CHECK ENGINE LIGHT AND RECONFIGURE THE NEW PCM AND COMPLETE THE PROGRAMING AND ACCORDING TO THE WORK ORDER, IT READS V2326 INSPECT AND REPLACE PCM (INC REPROGRAMING) CHECK ENGINE LIGHT IS ON, IT HAS A CODE P0630, VIN # MISMACTH SEE THE ATTACHEMENT. CHECK ENGINE LIGHT COMES ON AFTER DELETE THE FAULT CODE.
Incident date: Aug 26, 2010
NHTSA RECALL NUMBER 15V286, MANUFACTURER RECALL NUMBER N140735. I AM BEING RECEIVING THE ADVISE FOR MORE THAN 3 YEARS, I VISTED GMC DEALERS AT CAGUAS PUERTO RICO, .RECALL STATUS : INCOMPLETE. REMEDY NOT YET AVAILABLE. AND IN ACCORDING TO THE YOUR SAFETY IS AT RISK. IMMIDIATE ACTION REQUIRED. SERIOUS INJURIES OR EVEN DEARTH. IT' SURGENT TO SCHEDULE YOUR FREE RECALL IMMEDITELY. WHAT SHOUL I DO T... Read more
Incident date: Oct 1, 2019
2008 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Nov 17, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND STEER. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MIKE HAGGERTY BUICK (9301 S CICERO AVE, OAK LAWN, IL 60453, (708) 762-9813) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15... Read more
Incident date: Nov 11, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
PONTIAC
GRAND PRIX
(2001) — ENGINE
Nov 15, 2019
Incident date: Nov 13, 2019
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, A BURNING ODOR WAS DETECTED COMING FROM THE VEHICLE AND THE CHANGE OIL WARNING INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE INTAKE GASKET WAS DRIPPING OIL ONTO THE EXHAUST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FO... Read more
Incident date: Nov 4, 2019
THE POWER STEERING COMES OFF AND ON THE WHEEL TURNS ON ITS OWN
Incident date: Nov 14, 2019
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSU... Read more
Incident date: Jan 1, 2019
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. *JS
Incident date: Nov 6, 2019
WAITING AT A STOP LIGHT TO TURN LEFT,THE LIGHT TURNED GREEN, LET OF GAS AND COULD NOT TURN WHEEL OF VEHICLE AS USUAL. DASHBOARD LIT UP WITH TRACTION CONTROL LIGHT, AND CAR GAVE A POWER STEERING FAILURE ERROR MESSAGE. I WAS UNABLE TO TURN THE USE EXTREME OF FORCE. ONCE I FORCED THE CAR TO MAKE A WIDE LEFT AND HAD MANEUVERED THE CAR TO A SAFE LOCATION, I THEN TURNED THE IGNITION OFF AND THEN BACK O... Read more
Incident date: Oct 8, 2019
I PURCHASED A 2005 PONTIAC G6 GT FROM A SMALL DEALERSHIP, IT HAS HIGH MILEAGE BUT RUNS GOOD. JUST RECENTLY WHEN I START THE CAR THERE IS NO POWER STEERING MAKING IT DIFFICULT TO TURN THE STEERING WHEEL. I HAVE TO TURN THE KEY TO THE OFF POSITION AND RESTART TO ACHIEVE POWER STEERING, SOMETIMES IT TAKES SEVERAL RESTARTS TO GET POWER STEERING BACK. I HAVE NOT LOST POWER STEERING WHILE VEHICLE IS I... Read more
Incident date: Feb 15, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE LATER RESTARTED AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE WAS FAULTY. THE DEALER WAS N... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
Nov 12, 2019
Incident date: Nov 11, 2019
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE THE CONTACT'S VEHICLE WAS PARKED AT A FUEL STATION, SHE WAS INFORMED THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT MOVED THE VEHICLE AWAY FROM THE FUEL PUMPS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT SOMEONE ATTEMPTED TO OPEN THE HOOD AND NOTICED FLAMES INSIDE THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS A... Read more
Fire
PONTIAC
GRAND PRIX
(2006) — ENGINE
Nov 9, 2019
Incident date: Oct 21, 2019
ENGINE DIES ABRUPTLY WITHOUT WARNING AT ANY SPEED LEAVING THE DRIVER WITHOUT BRAKES OR POWER STEERING; VERY DANGEROUS DOWN HILL, ON CURVES, CHANGING LANES, AT SIGNALS, AT STOPS, DURING T;URNS, ETC.
Incident date: Jan 1, 2019
I HAVE BEEN TRYING TO HAVE THE AIRBAGS REPLACED AS PER RECALL FOR AT LEAST A YEAR BUT MY DEALER IS UNABLE TO OBTAIN THE PARTS. RECALLS ARE USELESS IF THE PARTS ARE UNAVAILABLE. PLUS I KEEP GETTING LETTERS INFORMING ME THAT I HAVEN'T COMPLETED THE REPAIR WHICH IS MORE THAN ANNOYING!
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2010 PONTIAC G6. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, ABS, AND SEVERAL OTHER UNKNOWN WARNING INDICATORS ILLUMINATED AND THE POWER STEERING FAILED. ADDITIONALLY, THE TACHOMETER AND OTHER GAUGES BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT GEARS ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE ... Read more
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2010 PONTIAC G6. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, ABS, AND SEVERAL OTHER UNKNOWN WARNING INDICATORS ILLUMINATED AND THE POWER STEERING FAILED. ADDITIONALLY, THE TACHOMETER AND OTHER GAUGES BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT GEARS ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE ... Read more
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2010 PONTIAC G6. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE, ABS, AND SEVERAL OTHER UNKNOWN WARNING INDICATORS ILLUMINATED AND THE POWER STEERING FAILED. ADDITIONALLY, THE TACHOMETER AND OTHER GAUGES BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT GEARS ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE ... Read more
Incident date: Nov 7, 2019
I WAS DRIVING AND ALL OF A SUDDEN I LOST MY POWER STEERING AND POWER STEERING APPEARED ON MY RADIO. I HAD JUST GOTTEN OFF THE EXPRESSWAY AND WAS DRIVING STRAIGHT DOWN THE ROAD, ALMOST TO THE INTERSECTION TO MAKE A LEFT TURN.
Incident date: Jul 15, 2016
MY BRAKE LIGHTS STAY ON WHEN I TURN MY CAR ON. WHEN I PRESS ON THE BRAKE PEDAL MY BRAKE LIGHTS GO OUT. THEY HAVE BEEN LIKE THIS FOR ABOUT 3 YEARS. I REPLACED THE SWITCH UNDER THE BRAKE PEDAL AND IT DID NOTHING. THE BRAKE LIGHTS STAY ON WHEN I'M DRIVING OR SITTING STILL.
Incident date: Nov 2, 2015
PASSENGER AIRBAG LIGHT FAULT REMAINS ILLUMINATED INDICATING THAT THE SYSTEM IS DISABLED. THE PASSENGER AIRBAG SENSOR IS KNOWN BY GM AS BEING DEFECTIVE AND THEY WOULD NOT REPLACE IT UNDER WARRANTY. THE ABS, TRACTION CONTROL, AND STABILITY CONTROL INDICATORS ARE ILLUMINATED AND WILL NOT FUNCTION. THE MANUFACTURER SUGGESTED TO CHECK ALL FUSES, THE WIRING HARNESS, REPLACE WHEEL BEARINGS, AND CHANGE ... Read more
Incident date: Nov 2, 2015
PASSENGER AIRBAG LIGHT FAULT REMAINS ILLUMINATED INDICATING THAT THE SYSTEM IS DISABLED. THE PASSENGER AIRBAG SENSOR IS KNOWN BY GM AS BEING DEFECTIVE AND THEY WOULD NOT REPLACE IT UNDER WARRANTY. THE ABS, TRACTION CONTROL, AND STABILITY CONTROL INDICATORS ARE ILLUMINATED AND WILL NOT FUNCTION. THE MANUFACTURER SUGGESTED TO CHECK ALL FUSES, THE WIRING HARNESS, REPLACE WHEEL BEARINGS, AND CHANGE ... Read more
Incident date: Nov 2, 2015
PASSENGER AIRBAG LIGHT FAULT REMAINS ILLUMINATED INDICATING THAT THE SYSTEM IS DISABLED. THE PASSENGER AIRBAG SENSOR IS KNOWN BY GM AS BEING DEFECTIVE AND THEY WOULD NOT REPLACE IT UNDER WARRANTY. THE ABS, TRACTION CONTROL, AND STABILITY CONTROL INDICATORS ARE ILLUMINATED AND WILL NOT FUNCTION. THE MANUFACTURER SUGGESTED TO CHECK ALL FUSES, THE WIRING HARNESS, REPLACE WHEEL BEARINGS, AND CHANGE ... Read more
Incident date: Oct 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT SPOKE WITH EVIA MOTORS (67 LEONARD STREET, GLENS FALLS, NY 12801, (518) 798-1666) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Oct 22, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT SPOKE WITH TURNER CHEVROLET (21001 CROSBY FWY, CROSBY, TX 77532 (281) 328-4377) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DEVAN CHEVROLET BUICK OF WILTON (LOCATED AT 190 DANBURY RD, WILTON, CT 06897, 877-240-5426) AND THE... Read more
Incident date: Nov 1, 2019
HAD RECALL FOR THE IGNITION SWITCH. GOT IT REPLACED NOW THE KEY BROKE OFF IN IT
Incident date: Nov 1, 2019
TOOK MY VEHICLE TO A DEALER TO DIAGNOSE WHY MY PASSENGER AIRBAG WOULD TURN OFF INTERMITTENTLY, I WAS TOLD THE PASSENGER PRESENCE MODULE IS FAILING. AFTER A SHORT SEARCH IT SEEMS THIS IS A COMMON PROBLEM FOR THIS MAKE/MODEL. ANYTHING THAT COULD CAUSE AIRBAGS TO NOT DEPLOY IN AN ACCIDENT IS A HUGE SAFETY CONCERN. SINCE PRESENCE MODULES ARE INTEGRAL TO OCCUPANT SAFETY THEY SHOULD BE GOOD FOR THE LIF... Read more
Incident date: Oct 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO GEAR FROM THE PARK POSITION, THE TRANSMISSION SHIFT CABLE FRACTURED. THE VEHICLE WAS REPAIRED IN 2017 PER NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HENNESSY BUICK GMC (LOCATED AT 7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRE... Read more
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CENTRAL CHEVROLET (LOCATED AT 675 MEMORIAL AVE, WEST SPRINGFIELD, MASSACHUSETTS, 413-781-3400) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFAC... Read more
Incident date: Oct 31, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH AND TURNING THE STEERING WHEEL TO THE RIGHT, IT BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE. ONCE IT WAS RESTARTED, THE VEHICLE SHOOK WHILE DRIVING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS NOT DIAGNO... Read more
Incident date: Oct 29, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC G5, WHILE DRIVING HAD STOPPED AT A STOP LIGHT AND NOTICED FLAMES UNDER THE HOOD. CONSUMER PULLED INTO A CONVIENCE STORE AND PARKED THE CAR. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. DONOVAN CADILLAC (5800 W. KELLOGG DR, WICH... Read more
Fire
Incident date: Oct 27, 2019
TL* THE CONTACT'S WIFE OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTICE PER NHTSA CAMPAIGN NUMBER: 19V627000(AIR BAGS). THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR FLASHED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Oct 1, 2019
I HAVE RECEIVED MY THIRD RECALL NOTICE FOR A FAULTY PASSENGER SIDE AIRBAG. THE FIRST TIME IT WAS REPLACED WITH ANOTHER FAULTY BAG. THE SECOND TIME IT WAS REPLACED WITH ANOTHER FAULTY BAG. SO NOW I HAVE BEEN NOTIFIED FOR THE THIRD TIME THAT THEY DON'T HAVE ANYTHING AVAILABLE TO REPLACE IT WITH. THIS IS VERY FRUSTRATING AND A BIT SCARY TO KNOW THAT I AM DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT IS... Read more
Incident date: Oct 26, 2019
WHEN DRIVING FEELS LIKE POWER STEERING HAS GONE OUT AND UNABLE TO STEER CORRECTLY.
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). UPON CONTACTING NHTSA, THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL AND THE PARTS WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEA... Read more
PONTIAC
GRAND PRIX
(2007) — SEAT BELTS
Oct 28, 2019
Incident date: Oct 13, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT THEN VEERED OFF THE ROAD, CRASHED INTO A PINE TREE, AND FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT SNAPPED AS THE VEHICLE FLIPPED. THE CONTACT AND OTHER DRIVER WERE BOTH EVALUATED AT THE SCEN... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Oct 28, 2019
Incident date: Oct 13, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT THEN VEERED OFF THE ROAD, CRASHED INTO A PINE TREE, AND FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT SNAPPED AS THE VEHICLE FLIPPED. THE CONTACT AND OTHER DRIVER WERE BOTH EVALUATED AT THE SCEN... Read more
Crash
1 injured
Incident date: Oct 12, 2019
FOR SEVERAL MONTHS, THE INDICATOR LIGHTS IN THE VEHICLE HAVE BEEN RANDOMLY COMING ON FOR ONE TING OR ANOTHER. THE AIR BAG LIGHT COMES ON AS WELL AS THE ENGINE LIGHT. AT ONE POINT, THE GAS GAUGE INDICATES THAT THE TANK IN ABOUT EMPTY WHEN WE HAVE JUST FILLED THE TANK HALF OF THE WAY. BEING SENIOR CITIZENS, IT IS DIFFICULT TO GET A DIAGNOSIS ON THE CAR WITHOUT PAYING BEYOND YOUR BUDGET, OR GETTIN... Read more
Incident date: Oct 12, 2019
FOR SEVERAL MONTHS, THE INDICATOR LIGHTS IN THE VEHICLE HAVE BEEN RANDOMLY COMING ON FOR ONE TING OR ANOTHER. THE AIR BAG LIGHT COMES ON AS WELL AS THE ENGINE LIGHT. AT ONE POINT, THE GAS GAUGE INDICATES THAT THE TANK IN ABOUT EMPTY WHEN WE HAVE JUST FILLED THE TANK HALF OF THE WAY. BEING SENIOR CITIZENS, IT IS DIFFICULT TO GET A DIAGNOSIS ON THE CAR WITHOUT PAYING BEYOND YOUR BUDGET, OR GETTIN... Read more