Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MCCLUSKEY AUTOMOTIVE 8525 READING RD, CINCINNATI, OH 45215 (513) 679-9288 WAS CONTACTED WHERE IT WAS CONFI... Read more
Incident date: Feb 19, 2020
POWER STEERING IN DIC RADIO LIT UP NO POWER STEERING AT ALL. POWER STEERING IS ELECTRICAL AND GOES OFF INTERMITTENTLY WHILE DRIVING RECALLS ON THIS 2006-2007 G6 RECALL 14772 INPUT MY VIN # SAYS MY CAR NOT AFFECTED HOWEVER, AN MAJOR ELECTRICAL POWER STEERING PROBLEM IS DETECTED IN MANY 2007. VERY SERIOUS COSTLY PROBLEM. WILL GM PAY FOR REPAIRS.
Incident date: Feb 19, 2020
POWER STEERING IN DIC RADIO LIT UP NO POWER STEERING AT ALL. POWER STEERING IS ELECTRICAL AND GOES OFF INTERMITTENTLY WHILE DRIVING RECALLS ON THIS 2006-2007 G6 RECALL 14772 INPUT MY VIN # SAYS MY CAR NOT AFFECTED HOWEVER, AN MAJOR ELECTRICAL POWER STEERING PROBLEM IS DETECTED IN MANY 2007. VERY SERIOUS COSTLY PROBLEM. WILL GM PAY FOR REPAIRS.
Incident date: Sep 16, 2016
I PURCHASED MY CAR IN 2016. WHEN I FILL IT UP WITH GAS THERE IS A VERY STRONG GAS ODOR THAT LASTS FOR DAYS. IF YOU WALK ANYWHERE NEAR THE CAR, EVEN IF IT HAS BEEN SITTING YOU SMELL A STRONG GAS ODOR. I PARK IN MY DRIVEWAY AND THERE IS A BIG STAIN WHERE GAS HAS LEAKED. I HAVE CHATTED WITH PEOPLE WITH THE SAME PROBLEM FOR THIS YEAR OF CAR AND WAS TOLD THERE WERE NO RECALLS FOR THIS YEAR. I WAS TOLD ... Read more
Incident date: Oct 9, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENGRAS CHEVROLET DEALER, (585 CONNECTICUT BLVD, EAST HARTFORD, CT 06108) AND WAS INFORMED PART WA... Read more
Incident date: Feb 13, 2020
WHEN I AM DRIVING DOWN THE HIGHWAY MY POWER STEERING GOES OUT TO WHERE I CAN'T STEER THE CAR AND THAN I TURN THE CAR OFF LEFT IT RESET TURN IT BACK ON AND IT'S FINE FOR A PERIOD OF TIME AND DOES IT AGAIN. I HAVE KIDS AND I AM WORRIED ABOUT THE SAFETY OF MY KIDS AND MYSELF.
Incident date: Oct 1, 2019
RECALL LETTER 4 MONTHS AGO. NO PROGRESS. BEEN TOLD NOT TO USE FRONT PASSENGER SEAT. THIS IS OUR PRIMARY VEHICLE SO NOW WE CAN'T GO PLACES TOGETHER. TOYOTA FIXED OUR SONS TRUCK WITHIN 3 WEEKS OF NOTIFICATION. WHY CAN'T GM?
Incident date: Feb 9, 2020
WHEN DRIVING THE STEERING WHEEL, LOCKS UP AND BECOMES UNABLE TO CONTROL/TURN. THIS HAS HAPPENED MULTIPLE TIMES ON THE STREET AND MOST RECENTLY ON THE HIGHWAY. I THOUGHT I WAS GOING TO DIE.
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Feb 12, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFA... Read more
Incident date: Jan 3, 2020
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE ABNORMALLY WHILE THE POWER STEERING WARNING LIGHT, THE SERVICE ESC WARNING LIGHT AND TRACTION CONTRACTION WARNING LIGHT WERE ILLUMINATED. THE CONTACT CALLED LOCAL DEALER DENNY MENHOLT RAPID CHEVROLET LOCATED AT 2323 E MALL DR, RAPID CITY, SD 57701 AND GRANITE BUICK GMC LOCATED AT ... Read more
Incident date: Jan 3, 2020
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE ABNORMALLY WHILE THE POWER STEERING WARNING LIGHT, THE SERVICE ESC WARNING LIGHT AND TRACTION CONTRACTION WARNING LIGHT WERE ILLUMINATED. THE CONTACT CALLED LOCAL DEALER DENNY MENHOLT RAPID CHEVROLET LOCATED AT 2323 E MALL DR, RAPID CITY, SD 57701 AND GRANITE BUICK GMC LOCATED AT ... Read more
Incident date: Feb 1, 2020
SENSOR IN STEERING COLUMN MALFUNCTIONS AND POWER STEERING GOES OUT. GM ADMITS THIS IS A KNOWN ISSUE /MANUFACTURING DEFECT AND FIXED IT FOR SEVERAL YEARS AT NO COST. NOW THEY EXPECT CONSUMERS TO BEAR THE COST, ABOUT $1000. I JUST PURCHASED THIS CAR USED AND AM EXPERIENCING THE ISSUE WHILE DRIVING. THIS IS A SAFETY ISSUE AS POWER STEERING JUST QUITS WITH NO WARNING.
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK OF TAYLORVILLE, INC 1531 W SPRINGFIELD RD, TAYLORVILLE, IL 62568 (217) 824-2255, AND WAS INFORMED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE W... Read more
Incident date: Nov 15, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V833000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO SOUTHERN BUICK-GMC LYNNHAVEN 2375 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23454 WHERE HE WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT SOON AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE AIR ... Read more
Incident date: Feb 10, 2020
WHILE DRIVING CAR UNDER NORMAL CONDITIONS YOU LOSE POWER TO THE STEERING WHEEL MAKING IT HARD TO TURN VEHICLE AT LOW SPEEDS. THE ONLY WAY TO REGAIN POWER TO THE STEERING CONTROL IS TO COMPLETELY TURN THE CAR OFF AND REMOVE THE KEY. THIS IS VERY DANGEROUS IF YOU'RE IN THE MIDDLE OF THE ROAD OR ON THE HIGHWAY.
Incident date: Feb 5, 2020
THE CAR LOOSES ELECTRONIC POWER STEERING WHEN DRIVING. I HAVE TO PULL OVER AND SHUT THE CAR OFF. SOMETIMES IT WILL BE OK UNTIL I LOSE POWER AGAIN. THIS IS VERY DANGEROUS AND SHOULDN'T BE HAPPENING IF THERE IS A POTENTIAL CRASH SITUATION INVOLVED.
Incident date: Dec 14, 2019
THE POWER STEERING IN THE CAR IS BAD I'M A LITTLE PERSON AND NOW IT CAUSE A LOT MORE STRAIN ON MY ARMS CAUSE IT IS SO HARD TO TURN THE STEERING WHEEL
Incident date: Oct 23, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Feb 5, 2020
Incident date: Feb 4, 2020
FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. G... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Feb 5, 2020
Incident date: Feb 4, 2020
FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. G... Read more
Incident date: Jan 29, 2020
STEERING WHEEL TWITCHES AND SHAKES WHILE IN IDLE AND WHILE DRIVING. POWER STEERING INDICATOR ILLUMINATES WHEN INITIALLY STARTING THE VEHICLE AND LOSS OF POWER STEERING. SOMETIMES AFTER TURNING THE VEHICLE OFF THEN ON AGAIN, POWER STEERING WILL COME BACK. LOSS OF POWER STEERING HAPPENS WHILE DRIVING, AND WHILE IDLE.
Incident date: Aug 19, 2019
TL* TAKATA AIRBAGS THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIRBAG) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUF... Read more
Incident date: Dec 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE BAKER CADILLAC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE A... Read more
Incident date: Nov 13, 2019
WHEN IT'S COLD AND YOU START THE VEHICLE I GET A MESSAGE REDUCED ENGINE POWER. YOU HAVE TO IMMEDIATELY SHUT IT OFF. SOM ETIMES WHEN YOU ARE DRIVING DOWN THE ROAD AND IT IS WARMED UP IT WILL DO THIS AND YOU HAVE TO FIND A SAFE PLACE TO PULL OVER BECAUSE IF YOU TRY TO GIVE IT GAS IT WON'T GO ANYWAYS. I THINK IT IS A SAFETY HAZARD BECAUSE IT CAN HAPPEN WHEN YOU ARE GOING 70 MPH ON THE INTERSTATE AND ... Read more
Incident date: Nov 13, 2019
WHEN IT'S COLD AND YOU START THE VEHICLE I GET A MESSAGE REDUCED ENGINE POWER. YOU HAVE TO IMMEDIATELY SHUT IT OFF. SOM ETIMES WHEN YOU ARE DRIVING DOWN THE ROAD AND IT IS WARMED UP IT WILL DO THIS AND YOU HAVE TO FIND A SAFE PLACE TO PULL OVER BECAUSE IF YOU TRY TO GIVE IT GAS IT WON'T GO ANYWAYS. I THINK IT IS A SAFETY HAZARD BECAUSE IT CAN HAPPEN WHEN YOU ARE GOING 70 MPH ON THE INTERSTATE AND ... Read more
Incident date: Jan 30, 2020
GM RECALL #N140491 NHTSA #15V285. 5-13-2015 TAKATA FRONT PASSENGER AIRBAG. GM RECALL CENTER'S RECALL STATUS FOR MY VIN SAYS REMEDY NOT YET AVAILABLE. MY CHEVY DEALER HAS THE PARTS, BUT TRYING TO GET GM TO AUTHORIZE IT. WHY, ON A 5YR OLD RECALL. TO DISCOURAGE CONSUMER COMPLIANCE AND SAVE GM $$.
Incident date: Apr 4, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO (ZEIGLER CHEVROLET 1230 E GOLF RD, SCHAUMBURG) AND IT WAS CONFIRMED THAT THE PART... Read more
Incident date: May 13, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED WHEN HIS DAUGHTER TURNS ON THE VEHICLE, THE STEERING WHEEL SHAKES UNEXPECTEDLY. ALSO WHEN THE VEHICLE WAS BEING DRIVEN, THE FRONT OF THE VEHICLE SHAKES WHILE THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (CHAMPION CHEVROLET OF FOWLERVILLE GRAND AVE, FOWLERVILLE, MI 48836) AND WAS TOLD A RELATED RECALL ENDE... Read more
Incident date: Jan 24, 2020
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS THE 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT M... Read more
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE EXTERIOR DOOR HANDLE ON BOTH THE FRONT DRIVER SIDE DOOR AND THE REAR PASSENGER SIDE DOOR FRACTURED AND DETACHED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS INVALID.
Incident date: Dec 14, 2019
WE BOUGHT THE CAR IN 2015 AND JUST RECENTLY THE POWER STEERING WENT OUT WHILE DRIVING NEARLY CAUSED A CRASH. I LOOKED AND FOUND THAT THERE WAS A RECALL ON THE POWER STEERING MOTOR. I CALLED PONTIAC AND THEY TOLD ME THE REPAIR WAS DONE OCT 2014 ALMOST A YEAR BEFORE WE BOUGHT IT. AND PONTIAC IS SAYING THAT IT IS NOT COVERED BECAUSE IT WAS ALREADY DONE. HOW IS IT THAT PONTIAC ISN'T RESPONSIBLE FOR TH... Read more
Incident date: Jan 29, 2020
THIS CAR HAS THE 2.4L TOYOTA 2AZ-FE ENGINE, WHICH HAS A KNOWN DEFECT IN THE PISTON RINGS, LEADING TO EXCESSIVE OIL CONSUMPTION. THOSE OF US WITH PONTIAC VIBES APPARENTLY HAVE NO RECOURSE THROUGH EITHER TOYOTA OR GM.
Incident date: Jan 29, 2020
THE POWER STEERING IN MY CAR IS INCREDIBLY BAD. IF I START MY CAR, I CANNOT TURN THE WHEEL AT ALL, IT NEEDS A LARGE AMOUNT OF FORCE TO TURN. IF I TURN THE CAR OFF AND START IT UP AGAIN, ITS GOOD AS NEW...UNTIL I START DRIVING. IF I AM DRIVING TO A PLACE THAT TAKES 25 MINUTES, IT WILL LOCK UP ATLEAST 3 TO 4 TIMES. THIS MORNING WHILE TURNING ONTO THE HIGHWAY, IT LOCKED UP AND EVEN WHEN I TRIED TO PU... Read more
Incident date: Oct 16, 2019
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Incident date: Jan 1, 2016
GENERAL MOTORS WILL NOT PROVIDE A REPAIR TO THE RECALL ON MY CAR. I CONTACTED THEM DOZENS AND DOZENS OF TIMES. THIS HAS BEEN GOING ON 4 YEARS! THEY WILL ALSO NOT PROVIDE ME WITH ALTERNATE TRANSPORTATION OR AN OFFERED BUYBACK.
Incident date: Nov 1, 2019
POWER STEERING MESSAGE IS CONTINUALLY COMING ACCROSS MY RADIO. I'VE TAKEN IT TO A CHEVROLET DEALER AND I WAS TOLD THERE IS RECALLS FOR THIS ON MY CAR BUT GM TELLS ME THERE ISN'T. I KNOW I ONLY HAD 1 RECALL DONE ON MY CAR AND THAT WAS FOR MY BRAKE LIGHTS.
Incident date: Jan 26, 2020
MY DAUGHTERS 2008 PONTIAC G6 HAD INTERMITTENT POWER STEERING ISSUES MAKING THE CAR VERY DANGEROUS TO DRIVE. I CHECKED FOR A RECALL AND THE DEALER (MATTHEWS AUTO, VESTAL, NY) WAS NOT VERY OPENED ABOUT THE DETAILS THEY TRIED TO SAY THAT THERE WAS NO RECALL ON THE WHEN I HAD TO ASK ABOUT THE ONE POSTED ON YOUR SITE. NOT UNTIL THEN DID HE TELL ME THAT THE TORQUE SENSOR WAS REPLACED IN 2014 AND THEY WE... Read more
Incident date: Dec 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:18V883000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HANLEES HILLTOP BUICK GMC 3255 AUTO PLAZA, RICHMOND, CA 94806 WAS CONTACTED AND CONFIRMED THAT THE REM... Read more
Incident date: Aug 2, 2019
TL* TAKATA RECALL-THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT STATED THAT COLONIAL BUICK GMC (LOCATED AT 3965 ATLANTA HWY, LOGANVILLE, GA 30052) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD N... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jan 27, 2020
Incident date: Jan 23, 2020
MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY IRRESPONSIBLE FOR GM TO IGNORE THIS ISSUE. FOR SOME REASON 2006 PONT... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jan 27, 2020
Incident date: Jan 23, 2020
MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY IRRESPONSIBLE FOR GM TO IGNORE THIS ISSUE. FOR SOME REASON 2006 PONT... Read more
Incident date: Dec 24, 2019
SUMMARY: COULD NOT STOP CAR USING BRAKE PEDAL. NEEDED TO USE PARK BRAKE TO STOP CAR. LATER DISCOVERED LEAK IN L. REAR BRAKE PIPE, NEAR END OF IT. HOWEVER, MY CAR HAS A SPLIT SERVICE BRAKE SYSTEM. (ONE HYDRAULIC CIRCUIT FOR BRAKES IN L. REAR AND R. FRONT; AND, ANOTHER CIRCUIT FOR BRAKES IN R. REAR AND L. FRONT.) SO, MY CAR HAD ONE FAILED CIRCUIT, DUE TO LEAK IN L. REAR BRAKE PIPE; AND, ONE GO... Read more
Incident date: Jan 25, 2020
I WAS IN MOTION TURNING THE WHEEL TO LEAVE OFF OF THE HIGHWAY AND MY POWER STEERING LOCKED UP. I HAVE TO TURN THE CAR OFF TURN IT BACK ON JUST FOR THE POWER STEERING TO UNLOCK.
Incident date: Jan 21, 2020
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) THE VEHICLE WAS TAKEN TO THE JOHN HIESTER CHEVROLET DEALER (919-552-4942, LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526) WHERE THE RECALLS WERE REPAIRED. HOWEVER, THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE AIR BAG 'WAS HIGH PRESSURED' AND NEEDE... Read more
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (ANCHOR BUICK GMC 1 AUTOMOTIVE BLVD, ELKTON, MD 21921 (443) 406-4623) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED O... Read more
Incident date: Jan 2, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) AND CALLED ST CLAIR CHEVROLET BUICK GMC DEALER, (3050 KING ROD, CHINA TOWNSHIP, MI 48054, (810) 637-1546) AND IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH... Read more
Incident date: Dec 1, 2019
AIR BAG FAULT WARNING ON MY HUD, ALONG WITH THE CORRESPONDING LIGHT, COMES ON WHEN IT GETS COLD OUT. EVERY TIME IT GETS BELOW ABOUT 35 DEGREES THIS LIGHT WILL COME ON AND DISABLE ALL OF MY AIR BAGS. THIS HAS HAPPENED EVER SINCE I HAVE OWNED THIS CAR. I HAVE CONSULTED WITH MY LOCAL GM DEALERSHIP AND THE DIAGNOSIS INDICATED TO REPLACE THE "PASSENGER PRESENCE MODULE". THIS FAULT DISABLES THE ENTIRE A... Read more