Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 28, 2020
WENT TO A LICENSED AUTO REPAIR SHOP AN WAS SUPPOSE TO GET SWAYBAR BUSHINGS PUT ON AN THEY DECIDED TO CUT THE WHOLE SWAY BAR OFF THE REAR END
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000(AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUKEI CHEVROLET INC LOCATED AT (721 S MONROE AVE, MASON CITY, IA 50401) WAS CONTACTED AND CONFIRMED PARTS NOT... Read more
Incident date: Feb 24, 2020
THE STEERING IN MY PONTIAC HAS COMPLETELY GONE OUT. I WAS DRIVING DOWN MY STREET AND MY STEERING WHEEL LOCKED UP AND THE POWER STEERING ALERT CAME UP ON THE RADIO. AND I'VE BEEN READING AND I'VE READ ARTICLES WHERE PONTIACS POWER STEERING HAS BEEN RECALLED.
Incident date: Feb 24, 2020
THE STEERING IN MY PONTIAC HAS COMPLETELY GONE OUT. I WAS DRIVING DOWN MY STREET AND MY STEERING WHEEL LOCKED UP AND THE POWER STEERING ALERT CAME UP ON THE RADIO. AND I'VE BEEN READING AND I'VE READ ARTICLES WHERE PONTIACS POWER STEERING HAS BEEN RECALLED.
Incident date: Jan 10, 2020
MAJOR FUEL LEAK IN THE MAIN FUEL LINE BETWEEN TANK AND ENGINE DIRECLTY IN FRONT OF THE LEFT REAR WHEEL AND NEAR THE EXHAUST. THE LINE CORRODED FROM BEING COVERED WITH POOR INSULATION TAPE THAT ALLOWED MOISTURE BEHIND. EVAP LINE BAD TOO AND NOW CAUSING CHECK ENGINE LIGHT
Incident date: Feb 28, 2020
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY BUICK GMC (7 AUTOCENTER DR, LOUISVILLE, KY 40299) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. T... Read more
PONTIAC
GRAND PRIX
(2001) — EXTERIOR LIGHTING
Feb 28, 2020
Incident date: Dec 10, 2019
THE MAP LIGHTS WONT TURN OFF. ITS NOT REGISTERING MY DOOR BEING SHUT I HAVE REPLACED EVERYTHING ON THE DOOR BUT IT STILL GIVES ME THIS PROBLEM. ITS DANGEROUS ESPECIALLY WHEN DRIVING.
Incident date: Feb 26, 2020
POWER STEERING IS LOCKING UP AND WARNING LIGHT COMES ON DASH. HAVE LOOKED ON LINE AND A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THIS VEHICLE. VEHICLE WAS PARKED AT THE TIME OF INCIDENT
Incident date: Oct 16, 2019
DUE TO A MANUFACTURING DEFECT WITH THE ENGINE, THE VEHICLE BURNS OVER A QUART OF OIL EVERY 1000 MILES. THIS MEANS IT REQUIRES A WAIVER TO PASS INSPECTION. THE 2009 TOYOTA MATRIX, WHICH SHARES THE SAME ENGINE, HAD A RECALL ISSUED. THE VEHICLE WAS IN MOTION ON A HIGHWAY. THE CHECK ENGINE LIGHT AND ABS WARNING ILLUMINATED, DISTRACTING THE DRIVER. THERE WAS NO COLLISION, BUT A NEAR MISS.
PONTIAC
GRAND PRIX
(2002) — ENGINE AND ENGINE COOLING
Feb 26, 2020
Incident date: Feb 23, 2020
TL* THE CONTACT OWNS A 2002 PONTIAC GRAD PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC FOR A TUNE-UP, OIL CHANGE AND NO FAILURE CODES FOUND. THE CONTACT STATED AFTER RETRIEVING THE VEHICLE FROM THE MECHANIC, SHE WAS DRIVING APPROXIMATELY 45 MPH WHEN SMOKE WAS SEEN COMING THROUGH THE GEAR SHIFT ASSEMBLY AND A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VE... Read more
Fire
Incident date: Feb 26, 2020
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAI... Read more
Incident date: Feb 20, 2020
THE TRACTION LIGHT IS COMING ON AND GOING OFF INTERMITTENTLY. THE POWER STEERING WENT OUT AND REVERTED TO MANUAL STEERING. SENSOR CODES ARE INTERMITTENTLY COMING UP WHEN THE CHECK ENGINE LIGHT IS LIT. PROBLEM WITH THE EVAC SYSTEM. THERE ARE PROBLEMS WITH THE STARTER ENGAGING LONGER THAN IT SHOULD. THE IGNITION SWITCH MOVES MORE THAN IT SHOULD. THESE PROBLEMS HAVE HAPPENED WHILE DRIVING AND ALSO ST... Read more
Incident date: Feb 20, 2020
THE TRACTION LIGHT IS COMING ON AND GOING OFF INTERMITTENTLY. THE POWER STEERING WENT OUT AND REVERTED TO MANUAL STEERING. SENSOR CODES ARE INTERMITTENTLY COMING UP WHEN THE CHECK ENGINE LIGHT IS LIT. PROBLEM WITH THE EVAC SYSTEM. THERE ARE PROBLEMS WITH THE STARTER ENGAGING LONGER THAN IT SHOULD. THE IGNITION SWITCH MOVES MORE THAN IT SHOULD. THESE PROBLEMS HAVE HAPPENED WHILE DRIVING AND ALSO ST... Read more
Incident date: Feb 20, 2020
THE TRACTION LIGHT IS COMING ON AND GOING OFF INTERMITTENTLY. THE POWER STEERING WENT OUT AND REVERTED TO MANUAL STEERING. SENSOR CODES ARE INTERMITTENTLY COMING UP WHEN THE CHECK ENGINE LIGHT IS LIT. PROBLEM WITH THE EVAC SYSTEM. THERE ARE PROBLEMS WITH THE STARTER ENGAGING LONGER THAN IT SHOULD. THE IGNITION SWITCH MOVES MORE THAN IT SHOULD. THESE PROBLEMS HAVE HAPPENED WHILE DRIVING AND ALSO ST... Read more
Incident date: Sep 17, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER GOLLING BUICK, GMC (1491 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360), WAS CONTACT... Read more
Incident date: Feb 17, 2020
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE SPOUSE OF THE CONTACT RESTARTED THE VEHICLE AND DROVE THE VEHICLE TO A SAFE PLACE WHERE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V... Read more
Incident date: Feb 24, 2020
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DUBLIN BUICK GMC (4400 JOHN MONEGO CT, DUBLIN, CA 94568) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT... Read more
Incident date: Jan 16, 2020
POWER STEERING HAS GONE OUT. IT WAS SUPPOSEDLY FIXED PER THE RECALL. IT HAD GOTTEN STIFFER AND I NEEDED TO FIGHT TO TURN THE STEERING WHEEL UNTIL I COULD NOT TURN IT AT ALL.
Incident date: Mar 21, 2019
EVER SINCE I BOUGHT MY CAR FROM A SMALL PRIVATE OWNED DEALERSHIP IT'S HAD THE POWER STEERING LIGHT ON. IT LOCKS UP FROM TIME TO TIME WHEN I TURN MY CAR ON AND SOMETIMES WHILE IM DRIVING. TO GET IT TO RELEASE I HAVE TO TURN MY CAR OFF THEN BACK ON TO GET IT TO WORK. IT USUALLY ONLY HAPPENS WHEN IM STATIONARY BUT IVE HAD IT HAPPEN WHILE TRYING TO MAKE A TURN IN THE CITY.
Incident date: Feb 18, 2020
MY POWER STEERING LOCKED ON ME. NOTICED THERE WAS A LOT OF RECALLS FOR THE MAKE AND MODEL OF THE CAR . IT'S THE POWER STEERING MOTOR LOCATED UNDER THE STEERING WHEEL . MY VEHICLE WAS IN MOTION WHEN I RECEIVED THE POWER STEERING MESSAGE AND I WAS LOCATED ON THE HIGHWAY ALSO.
Incident date: Feb 22, 2020
HELLO, I TRIED CALLING MY LOCAL DEALERSHIP TODAY TO REPLACE MY AIRBAG, WHICH WAS RECALLED BY TAKATA. GM NOTIFIED ME THAT THE RECALL WAS ISSUED ON MAY 13, 2015, BUT THE RECALL IS STILL INCOMPLETE AND THE REMEDY IS NOT AVAILABLE AS OF TODAY. I VERIFIED THAT THIS STATEMENT WAS CORRECT USING THE NHTSA WEBSITE. I'M WRITING TODAY BECAUSE I DON'T UNDERSTAND HOW A REMEDY HASN'T BEEN IDENTIFIED BY G... Read more
Incident date: Feb 12, 2020
CAR LOST POWER WHILE DRIVING ON HIGHWAY. ENGINE LIGHT CAME ON .GARAGE PULLED CODES AND DISCOVERED 4 FULL QUARTS LOW ON OIL. THEY PROCEEDED WITH DIAGNOSIS AND TIMING CHAIN STRETCHED TO BLOWN MOTOR. NO OIL LIGHT EVER CAME ON NOR ANY WARNING FROM THE DRIVER INFO CENTER ON THE DASH.
Incident date: Feb 12, 2020
CAR LOST POWER WHILE DRIVING ON HIGHWAY. ENGINE LIGHT CAME ON .GARAGE PULLED CODES AND DISCOVERED 4 FULL QUARTS LOW ON OIL. THEY PROCEEDED WITH DIAGNOSIS AND TIMING CHAIN STRETCHED TO BLOWN MOTOR. NO OIL LIGHT EVER CAME ON NOR ANY WARNING FROM THE DRIVER INFO CENTER ON THE DASH.
Incident date: Feb 12, 2020
CAR LOST POWER WHILE DRIVING ON HIGHWAY. ENGINE LIGHT CAME ON .GARAGE PULLED CODES AND DISCOVERED 4 FULL QUARTS LOW ON OIL. THEY PROCEEDED WITH DIAGNOSIS AND TIMING CHAIN STRETCHED TO BLOWN MOTOR. NO OIL LIGHT EVER CAME ON NOR ANY WARNING FROM THE DRIVER INFO CENTER ON THE DASH.
Incident date: Feb 20, 2020
THE DIC SAYS POWER STEERING AND THE LIGHT ON THE DASH IS SHOWING A CAR WITH A WRENCH INSIDE OF IT. THE POWER STEERING WILL GO OUT INTERMITTENTLY CAUSING UNSAFE DRIVING CONDITIONS. IT CAN BE REMEDIED BY TURNING THE VEHICLE OFF THEN BACK ON. THE REMOTE START WILL NOT WORK WITH THIS LIGHT ON. THERE WAS A RECALL FOR THIS PROBLEM BEFORE BUT AS THIS IS A USED CAR I DO NOT KNOW IF IT WAS PROPERLY FIXED O... Read more
Incident date: Oct 1, 2019
IT HAS BEEN 5 MONTHS SINCE AN IMPORTANT SAFETY RECALL NOTICE HAS BEEN ISSUED FOR THE PASSENGER SIDE AIR BAG AND GM STILL HAS NO PROPOSED SOLUTION OR TIME LINE TO FIX THE PROBLEM. BEING FORCED TO ANNOUNCE A RECALL AND THEN ENDLESSLY DELAYING THE FIX TO SOME UNKNOWN DATE IN THE FUTURE IS IN EFFECT A FLAT OUT REFUSAL.
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MCCLUSKEY AUTOMOTIVE 8525 READING RD, CINCINNATI, OH 45215 (513) 679-9288 WAS CONTACTED WHERE IT WAS CONFI... Read more
Incident date: Feb 19, 2020
POWER STEERING IN DIC RADIO LIT UP NO POWER STEERING AT ALL. POWER STEERING IS ELECTRICAL AND GOES OFF INTERMITTENTLY WHILE DRIVING RECALLS ON THIS 2006-2007 G6 RECALL 14772 INPUT MY VIN # SAYS MY CAR NOT AFFECTED HOWEVER, AN MAJOR ELECTRICAL POWER STEERING PROBLEM IS DETECTED IN MANY 2007. VERY SERIOUS COSTLY PROBLEM. WILL GM PAY FOR REPAIRS.
Incident date: Feb 19, 2020
POWER STEERING IN DIC RADIO LIT UP NO POWER STEERING AT ALL. POWER STEERING IS ELECTRICAL AND GOES OFF INTERMITTENTLY WHILE DRIVING RECALLS ON THIS 2006-2007 G6 RECALL 14772 INPUT MY VIN # SAYS MY CAR NOT AFFECTED HOWEVER, AN MAJOR ELECTRICAL POWER STEERING PROBLEM IS DETECTED IN MANY 2007. VERY SERIOUS COSTLY PROBLEM. WILL GM PAY FOR REPAIRS.
Incident date: Sep 16, 2016
I PURCHASED MY CAR IN 2016. WHEN I FILL IT UP WITH GAS THERE IS A VERY STRONG GAS ODOR THAT LASTS FOR DAYS. IF YOU WALK ANYWHERE NEAR THE CAR, EVEN IF IT HAS BEEN SITTING YOU SMELL A STRONG GAS ODOR. I PARK IN MY DRIVEWAY AND THERE IS A BIG STAIN WHERE GAS HAS LEAKED. I HAVE CHATTED WITH PEOPLE WITH THE SAME PROBLEM FOR THIS YEAR OF CAR AND WAS TOLD THERE WERE NO RECALLS FOR THIS YEAR. I WAS TOLD ... Read more
Incident date: Oct 9, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENGRAS CHEVROLET DEALER, (585 CONNECTICUT BLVD, EAST HARTFORD, CT 06108) AND WAS INFORMED PART WA... Read more
Incident date: Feb 13, 2020
WHEN I AM DRIVING DOWN THE HIGHWAY MY POWER STEERING GOES OUT TO WHERE I CAN'T STEER THE CAR AND THAN I TURN THE CAR OFF LEFT IT RESET TURN IT BACK ON AND IT'S FINE FOR A PERIOD OF TIME AND DOES IT AGAIN. I HAVE KIDS AND I AM WORRIED ABOUT THE SAFETY OF MY KIDS AND MYSELF.
Incident date: Oct 1, 2019
RECALL LETTER 4 MONTHS AGO. NO PROGRESS. BEEN TOLD NOT TO USE FRONT PASSENGER SEAT. THIS IS OUR PRIMARY VEHICLE SO NOW WE CAN'T GO PLACES TOGETHER. TOYOTA FIXED OUR SONS TRUCK WITHIN 3 WEEKS OF NOTIFICATION. WHY CAN'T GM?
Incident date: Feb 9, 2020
WHEN DRIVING THE STEERING WHEEL, LOCKS UP AND BECOMES UNABLE TO CONTROL/TURN. THIS HAS HAPPENED MULTIPLE TIMES ON THE STREET AND MOST RECENTLY ON THE HIGHWAY. I THOUGHT I WAS GOING TO DIE.
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Jan 1, 2020
AFTER STARTING THE CAR , THE ESC LIGHTS THE POWER STEERING AND THE GAUGES STOP WORKING INCLUDING THE GAS GAUGE AND ODOMETER. THE CAR BECOMES IMPOSSIBLE TO STEER. IT HAPPENS WHEN SITTING, DRIVING. ON THE HIGHWAY. ON ANY RANDOM TIME IT DECIDES
Incident date: Feb 12, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFA... Read more
Incident date: Jan 3, 2020
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE ABNORMALLY WHILE THE POWER STEERING WARNING LIGHT, THE SERVICE ESC WARNING LIGHT AND TRACTION CONTRACTION WARNING LIGHT WERE ILLUMINATED. THE CONTACT CALLED LOCAL DEALER DENNY MENHOLT RAPID CHEVROLET LOCATED AT 2323 E MALL DR, RAPID CITY, SD 57701 AND GRANITE BUICK GMC LOCATED AT ... Read more
Incident date: Jan 3, 2020
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE ABNORMALLY WHILE THE POWER STEERING WARNING LIGHT, THE SERVICE ESC WARNING LIGHT AND TRACTION CONTRACTION WARNING LIGHT WERE ILLUMINATED. THE CONTACT CALLED LOCAL DEALER DENNY MENHOLT RAPID CHEVROLET LOCATED AT 2323 E MALL DR, RAPID CITY, SD 57701 AND GRANITE BUICK GMC LOCATED AT ... Read more
Incident date: Feb 1, 2020
SENSOR IN STEERING COLUMN MALFUNCTIONS AND POWER STEERING GOES OUT. GM ADMITS THIS IS A KNOWN ISSUE /MANUFACTURING DEFECT AND FIXED IT FOR SEVERAL YEARS AT NO COST. NOW THEY EXPECT CONSUMERS TO BEAR THE COST, ABOUT $1000. I JUST PURCHASED THIS CAR USED AND AM EXPERIENCING THE ISSUE WHILE DRIVING. THIS IS A SAFETY ISSUE AS POWER STEERING JUST QUITS WITH NO WARNING.
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK OF TAYLORVILLE, INC 1531 W SPRINGFIELD RD, TAYLORVILLE, IL 62568 (217) 824-2255, AND WAS INFORMED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE W... Read more
Incident date: Nov 15, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V833000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO SOUTHERN BUICK-GMC LYNNHAVEN 2375 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23454 WHERE HE WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT SOON AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE AIR ... Read more
Incident date: Feb 10, 2020
WHILE DRIVING CAR UNDER NORMAL CONDITIONS YOU LOSE POWER TO THE STEERING WHEEL MAKING IT HARD TO TURN VEHICLE AT LOW SPEEDS. THE ONLY WAY TO REGAIN POWER TO THE STEERING CONTROL IS TO COMPLETELY TURN THE CAR OFF AND REMOVE THE KEY. THIS IS VERY DANGEROUS IF YOU'RE IN THE MIDDLE OF THE ROAD OR ON THE HIGHWAY.
Incident date: Feb 5, 2020
THE CAR LOOSES ELECTRONIC POWER STEERING WHEN DRIVING. I HAVE TO PULL OVER AND SHUT THE CAR OFF. SOMETIMES IT WILL BE OK UNTIL I LOSE POWER AGAIN. THIS IS VERY DANGEROUS AND SHOULDN'T BE HAPPENING IF THERE IS A POTENTIAL CRASH SITUATION INVOLVED.
Incident date: Dec 14, 2019
THE POWER STEERING IN THE CAR IS BAD I'M A LITTLE PERSON AND NOW IT CAUSE A LOT MORE STRAIN ON MY ARMS CAUSE IT IS SO HARD TO TURN THE STEERING WHEEL
Incident date: Oct 23, 2019
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Feb 5, 2020
Incident date: Feb 4, 2020
FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. G... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Feb 5, 2020
Incident date: Feb 4, 2020
FIRE DEPARTMENT SAID MY CAR BURNED UP COLD IN THE YARD ELECTRICAL FROM THE FUSE BOX PASSENGER SIDE. THE ALARM WENT OFF I LOOKED OUTSIDE FLAMES WAS GOING THRU WINDSHIELD THRU THE DASH TIRES WAS BURNING CALLED FIRE DEPT. 02/04/2020. CAR IS TOTALLED. I NEVER HAD ANY ISSUES WITH THE CAR..IT JUST BURST INTO FLAMES. IT HAD NOT BEEN DRIVEN, ENGINE WAS COLD. IT WAS PARKED HAD BEEN PARKED OVER 24 HOURS. G... Read more
Incident date: Jan 29, 2020
STEERING WHEEL TWITCHES AND SHAKES WHILE IN IDLE AND WHILE DRIVING. POWER STEERING INDICATOR ILLUMINATES WHEN INITIALLY STARTING THE VEHICLE AND LOSS OF POWER STEERING. SOMETIMES AFTER TURNING THE VEHICLE OFF THEN ON AGAIN, POWER STEERING WILL COME BACK. LOSS OF POWER STEERING HAPPENS WHILE DRIVING, AND WHILE IDLE.