Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 6, 2020
I BOUGHT A 2009 PONTIAC VIBE WITH A 2.4L ENGINE A LITTLE OVER A YEAR AGO WITH AROUND 80K MILES. I NOTICED RIGHT AWAY THAT IT WAS USING ABOUT A QUART OF OIL AROUND EVERY 1K MILES. IT NOW HAS A LITTLE OVER 90K MILES AND USES ABOUT 1.25 QUARTS OF OIL PER 1K MILES. I FOUND THAT TOYOTA ADMITTED TO A PROBLEM WITH THE 2AZ-FE ENGINES THAT ARE IN THEIR MATRIX AND CAMRYS, AS WELL AS THE PONTIAC VIBE, AN... Read more
Incident date: Apr 3, 2020
ON A FEW DIFFERENT OCCASIONS, WHILE AT A COMPLETE STOP, THE STEERING WHEEL SHAKES. THEN WHEN IT IS TIME TO START DRIVING, IT BECOMES HARD TO TURN. TOP SPEED DRIVEN WHILE THIS HAPPENED WAS 45 MPH. WAS TAKEN TO A MECHANIC WHERE THEY STATED THAT IT WAS MORE THAN LIKELY A TORQUE SENSOR.
Incident date: Mar 31, 2020
FUEL TANK IS LEAKING; THERE IS A HISTORY OF A RECALL THAT HAS NEVER BEEN REPAIRED ON THIS VEHICLE. IT IS A SAFETY ISSUE.
Incident date: Oct 24, 2019
MY CAR WOULD TURN IT SELF OFF WHILE DRIVING DOWN THE ROAD.
Incident date: Oct 1, 2019
MY LETTER OF NOTICE FROM PONTIAC IS DATED OCTOBER 2019. RECALL N192273760, THIS IS THE THIRD TIME FOR AIR BAG REPLACEMENT. SIX MONTHS HAVE PASSED WITH NO PARTS AVAILABLE TO FIX THIS PROBLEM. LENGTH OF TIME DRIVING A DANGEROUS CAR IS NOT ACCEPTABLE.
Incident date: Mar 3, 2020
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL CEASED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS POWERED OFF AND WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING ASSIST MODULE WAS REPLACED. THE CONTACT STATED AFTER LEAVING THE INDEPENDENT MECHANIC THE FAILURE R... Read more
Incident date: Feb 21, 2020
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH CRASHED INTO A GMC ENVOY AND FLIPPED OVER LANDING ON THE ROOF. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE SEAT BELT FAILED TO UNLOCK AS THE CONTACT WAS CUT FROM THE VEHICLE. THE CONTACT STRUCK THE STEERING ... Read more
Crash
1 injured
Incident date: Feb 21, 2020
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH CRASHED INTO A GMC ENVOY AND FLIPPED OVER LANDING ON THE ROOF. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE SEAT BELT FAILED TO UNLOCK AS THE CONTACT WAS CUT FROM THE VEHICLE. THE CONTACT STRUCK THE STEERING ... Read more
Crash
1 injured
Incident date: Feb 21, 2020
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH CRASHED INTO A GMC ENVOY AND FLIPPED OVER LANDING ON THE ROOF. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE SEAT BELT FAILED TO UNLOCK AS THE CONTACT WAS CUT FROM THE VEHICLE. THE CONTACT STRUCK THE STEERING ... Read more
Crash
1 injured
Incident date: Mar 20, 2020
THE POWER STEERING WARNING AND SERVICE ESC LIGHTS COME ON AND IT IS ALMOST IMPOSSIBLE TO STEER. THIS HAPPENS WHILE DRIVING, IT IS A VERY CONCERNING ISSUE. IT STARTED WITH THE STEERING WHEEL ALMOST LOCKED, ESP WHEN USING THE AUTOSTART. WE WOULD HAVE TO TURN IT OFF AND THEN USE THE KEY TO TURN BACK ON. SOMETIMES THIS WOULD ALLOW US TO DRIVE IT FOR A SHORT TIME, OTHER TIMES IT WOULD STAY LOCKED. ... Read more
Incident date: Mar 20, 2020
THE POWER STEERING WARNING AND SERVICE ESC LIGHTS COME ON AND IT IS ALMOST IMPOSSIBLE TO STEER. THIS HAPPENS WHILE DRIVING, IT IS A VERY CONCERNING ISSUE. IT STARTED WITH THE STEERING WHEEL ALMOST LOCKED, ESP WHEN USING THE AUTOSTART. WE WOULD HAVE TO TURN IT OFF AND THEN USE THE KEY TO TURN BACK ON. SOMETIMES THIS WOULD ALLOW US TO DRIVE IT FOR A SHORT TIME, OTHER TIMES IT WOULD STAY LOCKED. ... Read more
Incident date: Mar 20, 2020
PASSENGER SIDE FRONT LOW BEAM HEADLIGHT DOES NOT STAY ON. GOING OVER A BUMP DURING DRIVING KNOCKS THE LIGHT OFF AND SHUTTING THE HOOD OR TAPPING ON THE HEADLAMP MAY TURN IT BACK ON. DANGEROUS TO DRIVE AS BOTH LIGHTS MAY GO OUT. WAS INFORMED THAT THE WIRING CONNECTOR INSIDE THE LAMP CASE COULD MELT FROM THE HEAT OF THE LIGHT BULB.
Incident date: Oct 8, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BAC... Read more
Crash
1 injured
Incident date: Oct 8, 2019
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REAR ENDED IN OCTOBER OF 2019, THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE WINDSHIELD GLAZES AS SHE WAS UNABLE TO SEE CLEARLY. THE CONTACT STATED THAT THE STABILITRAK WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT SUSTAINED NECK AND BAC... Read more
Crash
1 injured
Incident date: Jan 16, 2020
STEERING VERY DANGEROUSLY. THIS IS A RECALL THE DEALER REFUSES TO FIX.
Incident date: Jan 16, 2020
STEERING VERY DANGEROUSLY. THIS IS A RECALL THE DEALER REFUSES TO FIX.
Incident date: Mar 24, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER ... Read more
Incident date: Feb 24, 2020
WHEN I START MY 2007 PONTIAC TORRENT, IT SMELLS LIKE GASOLINE. BEGINNING WHEN I START MY CAR TO THE TIME I TURN IT OFF, IT SMELLS LIKE GASOLINE. I FLY THROUGH GASOLINE AND CANNOT FILL MY TAN ANYMORE THAN $10.00 OR ELSE IT GOES TO WASTE. SMELLS LIKE THERE IS A LEAK OR CRACK SOMEWHERE TOWARDS THE FRONT OF THE CAR. IT'S A EXTREMELY STRONG ODOR!
Incident date: Feb 5, 2020
STEERING WHEEL LOCKS UP AT LOW SPEEDS. SHIFTER CABLE DOESN'T ENGAGE.
Incident date: Feb 5, 2020
STEERING WHEEL LOCKS UP AT LOW SPEEDS. SHIFTER CABLE DOESN'T ENGAGE.
Incident date: Feb 5, 2020
STEERING WHEEL LOCKS UP AT LOW SPEEDS. SHIFTER CABLE DOESN'T ENGAGE.
Incident date: Mar 20, 2020
I JUST PURCHASED THIS VEHICLE ON 03/11/2020 AND IT IS SHOWING A ERROR CODE AND THE AND THE SPEEDOMETER STOPPED MOVING, AND NOW IT WON'T CHANGE GEAR'S
Incident date: Mar 20, 2020
I JUST PURCHASED THIS VEHICLE ON 03/11/2020 AND IT IS SHOWING A ERROR CODE AND THE AND THE SPEEDOMETER STOPPED MOVING, AND NOW IT WON'T CHANGE GEAR'S
Incident date: Mar 20, 2020
I JUST PURCHASED THIS VEHICLE ON 03/11/2020 AND IT IS SHOWING A ERROR CODE AND THE AND THE SPEEDOMETER STOPPED MOVING, AND NOW IT WON'T CHANGE GEAR'S
Incident date: Mar 20, 2020
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE ... Read more
Incident date: Mar 20, 2020
POWER STEERING CAN'T TURN WHEELS EVEN TRYING TO GET OUT OF DEIVEWAY
Incident date: Jan 8, 2020
WITH MY ENGINE I HAVE TAKEN MY CAR IN FOR AN OIL CHANGE ON TIME SINCE I'VE GOT THE CAR. THAN RIGHT BEFORE ONE OIL CHANGE I HEAR A KNOCK IN THE ENGINE. SO I GET AN OIL CHANGE AGAIN AND IT WAS STILL MAKING THIS NOISE. FOLLOWING THAT MY AIR CIRCULATION FOR THE FAN WOULD STOP WORKING AT TIMES. MY RADIO ELECTRIC LINE SEEMS DAMAGED. WORKS SOMETIMES.
Incident date: Jan 8, 2020
WITH MY ENGINE I HAVE TAKEN MY CAR IN FOR AN OIL CHANGE ON TIME SINCE I'VE GOT THE CAR. THAN RIGHT BEFORE ONE OIL CHANGE I HEAR A KNOCK IN THE ENGINE. SO I GET AN OIL CHANGE AGAIN AND IT WAS STILL MAKING THIS NOISE. FOLLOWING THAT MY AIR CIRCULATION FOR THE FAN WOULD STOP WORKING AT TIMES. MY RADIO ELECTRIC LINE SEEMS DAMAGED. WORKS SOMETIMES.
Incident date: Jan 8, 2020
WITH MY ENGINE I HAVE TAKEN MY CAR IN FOR AN OIL CHANGE ON TIME SINCE I'VE GOT THE CAR. THAN RIGHT BEFORE ONE OIL CHANGE I HEAR A KNOCK IN THE ENGINE. SO I GET AN OIL CHANGE AGAIN AND IT WAS STILL MAKING THIS NOISE. FOLLOWING THAT MY AIR CIRCULATION FOR THE FAN WOULD STOP WORKING AT TIMES. MY RADIO ELECTRIC LINE SEEMS DAMAGED. WORKS SOMETIMES.
Incident date: Mar 4, 2020
CAR WOULD NOT STEER-WHILE DRIVING IT, ALMOST GOT INTO A WRECK, --THE POWER STEERING CONTROL MODULE HAD TO BE REPLACED---SAFETY ISSUE. CALLED A MAN NAMED [XXX] AND HE WAS TO GET BACK TO ME PAYING FOR MY REPAIRS. ODI #11317903---REF [XXX], ANOTHER NUMBER HE GAVE ME WAS 14V1563000. HE WAS TO EMAIL ME WITH HOW TO RESOLVE . [XXX]====[XXX]---NO NOTICE RECEIVED STATING THIS WAS A SAFETY ISSUE. INF... Read more
Incident date: Mar 10, 2020
MY PONTIAC GRAND AM SE 4DS 3.4 LITER ENGINE 2002 HAS A PROBLEM WITH THE SECURITY LIGHT KEEPS COMING ON & STAYS ON & THEN WHEN I SHUT IT OFF & THEN GET BACK IN CAR TO START IT , IT WOULDN'T START THE SECURITY LIGHT FLASHES & I HAVE TO WAIT 10 MINUTES OR FOR IT TO GO OUT LEAVING THE CAR IN ON POSITION FOR 10 MINUTES OR MORE EVERY TIME I GET IN THE CAR TO START IT BUT ONCE I WAIT 10 MINUTES THE LIGHT... Read more
Incident date: Mar 4, 2020
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,939.*DT CONSUMER'S WIFE WHO HAD D... Read more
1 injured
Incident date: Jan 20, 2020
POWER STEERING STARTED GOING OUT SPORADICLY... NOW COMPLETELY OUT... IT STARTED FEELING ODD ABOUT TWO MONTHS AGO... DIDN'T KNOW THAT IT WAS GOING OUT...I GOT OFF THE HIGHWAY NOT BEING ABLE TO MAKE THE TURN.. SCARY MOMENT,
Incident date: Mar 9, 2020
LOSS OF STEERING AT TIMES. STEERING SEIZING UP. VERY LOOSE STEERING. DANGEROUSLY UNPREDICTABLE. MECHANIC TOLD ME THERE WAS A RECALL FOR THIS VEHICLE AND THIS REASON. I'VE TRIED TO CONTACT A GM DEALER SEVERAL TIMES AND ZERO RESPONSE. THE STEERING LOSS HAPPENED RANDOMLY.
Incident date: Aug 28, 2019
RECALL 19V627 WAS ISSUED ON 8/28/19. IT HAS BEEN 6 1/2 MONTHS AND THERE IS STILL NO REMEDY AVAILABLE. I CONTACTED PONTIAC CUSTOMER SERVICE AND THEY HAVE NO INFORMATION AS TO WHEN THE REMEDY WILL BE AVAILABLE. THIS UNACCEPTABLE AND NEEDS TO BE REMEDIED ASAP!
Incident date: Mar 11, 2020
MY GAS GAUGE STOPPED WORKING AND IS FLUCATING AND THE DASH READING IS SAYING THINGS. ITS ALL MESSED UP
Incident date: Mar 11, 2020
POWER STEERING KEEPS LOCKING UP AT LOW SPEEDS. MY DAUGHTER IS PRETTY SMALL AND CAN NOT TURN THE STEERING WHEEL. SOMETHING NEED TO BE DONE BY GM. 135000 MILES.
Incident date: Mar 10, 2020
THE POWER STEERING INTERMITTENTLY GOES OUT BEFORE PUTTING THE CAR IN MOTION WITH THE STEERING WHEEL LOCKING AND THE ERROR LIGHT DISPLAYS BUT AFTER TURNING OFF THE CAR AND RESTARTING THE WHEEL WOULD UNLOCK. IT HAS ALSO LOST POWER STEERING WHILE DRIVING AT A SPEED OF 45MPH WHICH MADE IT EXTREMELY DIFFICULT TO TURN.
Incident date: Mar 10, 2020
TRANSMISSION CLUTCH IS DEFECTIVE, WHEN TRYING TO BACK UP, THE CAR WON'T ROLL BACK, HAVE TO APPLY GAS
Incident date: Mar 6, 2020
I WILL BE DRIVING DOWN THE ROAD AND THE CAR DINGS AND I LOOSE POWER STEERING. AFTER RESEARCHING I FOUND OUT THAT THERE WAS A RECALL DUE TO THIS HAPPENING. WHEN WE BOUGHT THIS CAR, THE DEALER NEVER MENTIONED ABOUT ANY ISSUES. (LEMON LAW?) THE CAR HAS 134000 MILES AND I THINK THIS ISSUE SHOULD NOT BE MY PROBLEM SINCE THIS SEEMS TO BE A MANUFACTURING PROBLEM BUT IT SEEMS THAT I WILL HAVE TO DEAL WITH... Read more
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS 2008 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS. THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER WITH 'POWER STEERING' MESSAGE DISPLAYING. THE CONTACT STATED IN ORDER FOR VEHICLE TO OPERATE CORRECTLY, SHE WOULD HAVE TO TURN THE VEHICLE OFF AND ON. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSES OR REPAIRS. THE MANUFACTURER ... Read more
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH AN AUDIBLE CHIME ACTIVATED AND POWER STEERING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING BECAME FIRM AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC LOCATED AT (4600 EAST CENTRAL TX. EXPWY KILLEEN, TX) WHO DIAGNOSED THAT THE ELECTRIC POWER STEERING AND STEERING ... Read more
Incident date: Feb 25, 2020
I WAS DRIVING THROUGH MY TOWN AND MY SEATBELT LIGHT CAME ON AND THEN THE POWER STEERING WAS COMPLETELY GONE. I WAS THE ONLY ONE IN MY CAR. THIS HAS BEEN HAPPENING FOR A COUPLE WEEKS. MY SHOULDER IS HURTING BAD NOW FROM THIS. VERY SCARY FOR THIS TO HAPPEN.
Incident date: Feb 25, 2020
I WAS DRIVING THROUGH MY TOWN AND MY SEATBELT LIGHT CAME ON AND THEN THE POWER STEERING WAS COMPLETELY GONE. I WAS THE ONLY ONE IN MY CAR. THIS HAS BEEN HAPPENING FOR A COUPLE WEEKS. MY SHOULDER IS HURTING BAD NOW FROM THIS. VERY SCARY FOR THIS TO HAPPEN.
Incident date: Oct 1, 2019
THE LATEST RECALL ON TAKATA AIR BAGS WAS DATED OCTOBER (REF,:ID 19V627). GM STILL DOESN'T HAVE PARTS FOR THIS RECALL. THIS IS PATHETIC. WHAT ARE YOU DOING ABOUT THIS?
Incident date: Dec 18, 2018
CATALYTIC CONVERTER NEEDED REPLACING WITH LESS THAN 125, 000 MILES ON ENGINE. COULD NOT AFFORD TO REPLACE SO COULD NOT GET STATE INSPECTION TO PASS. HAS BEEN SITTING AND NOT DRIVEN SINCE MARCH 2019. BETWEEN DEC 2018 AND MARCH 2019, BOTH FRONT AND REAR BRAKES FAILED. CAR DRIVER'S DOOR AND CONVERTIBLE TOP STOPPED WORKING. NEEDS APPROX. $3000 TO FIX WHICH I DON'T HAVE BUT STILL PAYING $261./ MONTHLY ... Read more
Incident date: Feb 27, 2020
POWER STEERING CUT OUT WHEN TURNING A CORNER. WHEN DRIVING STRAIGHT AHEAD, THE STEERING SEEMS FINE. WHEN TURNING RIGHT OR LEFT TO GO AROUND A CORNER, THE STEERING WHEEL DOES NOT EASILY TURN BACK TO THE STRAIGHT AHEAD POSITION. I WAS DRIVING ON A CITY STREET AT 30 MPH AND SLOWED TO MAKE A RIGHT HAND TURN, AND WHILE TURNING L FELT THE POWER STEERING GIVE OUT WHEN TRYING TO COME OUT OF THE TURN.
Incident date: Nov 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. T... Read more
Incident date: Feb 27, 2020
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 55 MPH THE STEERING WHEEL FAILED TO TURN AND VEHICLE VEERED OFF ROAD INTO A DITCH. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THERE WERE NO REPORTED INJURIES THE VEHICLE WAS TAKEN BY AN INDEPENDENT MECHANIC TO CONTACT'S RESIDENT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 219,000.
Crash