Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 1, 2013
I STARTED SMELLING VERY STRONG GAS FUMES WHEN I WAS DRIVING, ALSO WHEN CAR WAS PARKED. I HAVE TAKEN IT TO THE CHEVROLET DEALERSHIP AND THEY RAN A DIAGNOSTIC AND SAID MY CARS FUEL PUMP IS CRACKED AND THE GAS IS EVAPORATING ONTO MY EXHAUST MAKING MY CAR DANGEROUS. THERE HAS BEEN RECALLS ON THE G5 MODEL FOR THE SAME REASON BUT NOT ON THE G6. I AM A SINGLE MOM AND CAN NOT AFFORD THE ONE THOUSAND DOLL... Read more
Incident date: Jan 14, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT MOVED OUT OF POSITION AND LEANED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. DR
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER'S SIDE AIR BAG SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS 41,350 AND THE CURRENT MILEAGE WAS 41,410. DR
Incident date: Apr 16, 2014
THE CAR HAS HAD SIGNIFICANT ELECTRICAL PROBLEMS SINCE ITS PURCHASE. TO SUMMARIZE: I HAD AN IGNITION FUSE REPAIRED IN 2009 WHEN THE CAR TURNED OFF SUDDENLY WHILE I WAS DRIVING. REPLACED A FAULTY HEADLIGHT SOCKET THAT WAS MELTED TO THE INSIDE HOUSING, HAVE REPLACED AN EXCESSIVE NUMBER OF LIGHT BULBS IN THE CAR, AND HAVE ALSO HAD THE POWER DOOR LOCKS FAIL. MOST RECENTLY, REMOTE IGNITION WAS NOT WORK... Read more
Incident date: Apr 16, 2014
THE CAR HAS HAD SIGNIFICANT ELECTRICAL PROBLEMS SINCE ITS PURCHASE. TO SUMMARIZE: I HAD AN IGNITION FUSE REPAIRED IN 2009 WHEN THE CAR TURNED OFF SUDDENLY WHILE I WAS DRIVING. REPLACED A FAULTY HEADLIGHT SOCKET THAT WAS MELTED TO THE INSIDE HOUSING, HAVE REPLACED AN EXCESSIVE NUMBER OF LIGHT BULBS IN THE CAR, AND HAVE ALSO HAD THE POWER DOOR LOCKS FAIL. MOST RECENTLY, REMOTE IGNITION WAS NOT WORK... Read more
Incident date: Dec 11, 2013
TL * THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT DIAGNOSED THAT THE STARTER AND THE BATTERIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 77,000. DR
Incident date: Dec 11, 2013
TL * THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT DIAGNOSED THAT THE STARTER AND THE BATTERIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 77,000. DR
Incident date: Apr 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT AFTER TURNING THE ENGINE OFF AND SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE IN PARK HOWEVER, WAS ABLE TO START WHEN IN NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND STATED THAT VEHICLE WAS NOT INCLUD... Read more
PONTIAC
GRAND PRIX
(2002) — SERVICE BRAKES
May 22, 2014
Incident date: Feb 1, 2008
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT DISCOVERED THAT THE LINER PANEL ABOVE THE BRAKE PEDAL HAD SAGGED MAKING CONTACT WITH THE BRAKE PEDAL AND CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE BOTH WERE UNAB... Read more
PONTIAC
GRAND PRIX
(2008) — ENGINE AND ENGINE COOLING
May 22, 2014
Incident date: Oct 17, 2012
EVAL HOSE CAUSED MY CHECK ENGINE LIGHT TO COME ON. GOT IT FIXED AND TESTED AND SAME DIAGNOSE WAS POPPING UP. CHECK ENGINE LIGHT IS STILL ON. *TR
PONTIAC
GRAND PRIX
(2008) — FUEL SYSTEM, GASOLINE
May 22, 2014
Incident date: Oct 17, 2012
EVAL HOSE CAUSED MY CHECK ENGINE LIGHT TO COME ON. GOT IT FIXED AND TESTED AND SAME DIAGNOSE WAS POPPING UP. CHECK ENGINE LIGHT IS STILL ON. *TR
PONTIAC
GRAND PRIX
(2008) — FUEL/PROPULSION SYSTEM
May 22, 2014
Incident date: May 22, 2014
WHEN I FILL MY CAR UP TO FULL TANK MY CAR DOESN'T START. THE IGNITION SWITCH TAKES TWO TRIES. *TR
PONTIAC
GRAND PRIX
(2008) — ENGINE
May 22, 2014
Incident date: May 22, 2014
WHEN I FILL MY CAR UP TO FULL TANK MY CAR DOESN'T START. THE IGNITION SWITCH TAKES TWO TRIES. *TR
Incident date: May 9, 2013
A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE I NOTICED VERY STRONG ODOR OF GAS INSIDE VEHICLE WHILE IN MOTION AND IT GOT NOTICEABLY STRONGER WHILE IDLING. TOOK TO DEALER AND THEY CHECKED IT PLACED ME IN A LOANER. COULD NOT FIND A PROBLEM. THIS OCCURRED 2 MORE TIMES OVER THE COURSE OF THE NEXT WEEK.THEY REPAIRED WHAT THEY BELIEVED TO BE THE PROBLEM BUT I WAS BACK IN LESS THAN 48 HOURS LATER AND IN... Read more
Incident date: May 9, 2013
A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE I NOTICED VERY STRONG ODOR OF GAS INSIDE VEHICLE WHILE IN MOTION AND IT GOT NOTICEABLY STRONGER WHILE IDLING. TOOK TO DEALER AND THEY CHECKED IT PLACED ME IN A LOANER. COULD NOT FIND A PROBLEM. THIS OCCURRED 2 MORE TIMES OVER THE COURSE OF THE NEXT WEEK.THEY REPAIRED WHAT THEY BELIEVED TO BE THE PROBLEM BUT I WAS BACK IN LESS THAN 48 HOURS LATER AND IN... Read more
Incident date: May 28, 2013
KEY BECAME LOCKED IN THE IGNITION. COULD NOT TURN THE CAR OFF NOR REMOVE KEY. TOOK TO DEALER AND THEY KEPT THE VEHICLE AND PLACED ME IN A LOANER. HAD TO REPLACE THE IGNITION IN ORDER TO CORRECT. VEHICLE VIN WAS NOT INCLUDED IN ANY RECALLS RELATED TO THIS. FORTUNATELY I WAS NOT CHARGED AS THIS WAS THE 4TH TIME I HAD TO BRING IN THE VEHICLE IN MY FIRST 30 DAYS OF OWNERSHIP. *TR
PONTIAC
BONNEVILLE
(1998) — STEERING
May 22, 2014
Incident date: Apr 11, 2013
TL* THE CONTACT OWNS A 1998 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE ROAD DIVIDER. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. T... Read more
Crash
1 injured
Incident date: Apr 11, 2014
MY AZTEK STARTED TO SPUTTERING ONE MORNING, BRINGING MY CAR TO A STOP. THE CAR STALLED AND I WOULD HAVE TO RESTART. IT SEEMED LIKE I COULDN'T GO OVER 40 MPH. IT'S JUST KEPT HICCUPING. I TOOK IT TO A MECHANIC AND GOT A NEW FUEL AND AIR FILTER. STILL HAVING PROBLEMS, I REPLACED THE IDLE AIR CONTROL VALVE. THAT DIDN'T FIX THE PROBLEM. MY CAR CONTINUED TO GET WORSE AND COULDN'T EVEN GET ANYWHERE. ... Read more
Incident date: Apr 11, 2014
MY AZTEK STARTED TO SPUTTERING ONE MORNING, BRINGING MY CAR TO A STOP. THE CAR STALLED AND I WOULD HAVE TO RESTART. IT SEEMED LIKE I COULDN'T GO OVER 40 MPH. IT'S JUST KEPT HICCUPING. I TOOK IT TO A MECHANIC AND GOT A NEW FUEL AND AIR FILTER. STILL HAVING PROBLEMS, I REPLACED THE IDLE AIR CONTROL VALVE. THAT DIDN'T FIX THE PROBLEM. MY CAR CONTINUED TO GET WORSE AND COULDN'T EVEN GET ANYWHERE. ... Read more
Incident date: May 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE STEERING COLUMN BEGAN SHAKING VIOLENTLY AND HARD TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND F... Read more
Incident date: May 20, 2014
DAYTIME RUNNING LAMPS STOPPED WORKING ON MY VEHICLE. TOOK MY CAR TO A MECHANIC AND HE NOTED THAT THE WIRING HARNESS FOR THE DAYTIME RUNNING LIGHTS AND HEADLIGHTS WAS BURNT TO A CRISP. COULD NOT BELIEVE MY EYES. MY CAR IS FACTORY ORIGINAL AND NEVER BEEN IN A WRECK SO THERE IS NO EXCUSE FOR THIS ELECTRICAL FAILURE. DAYTIME RUNNING LIGHTS ARE A SAFETY FEATURE ACCORDING TO GENERAL MOTORS AND NOW I FEE... Read more
Incident date: May 20, 2014
DAYTIME RUNNING LAMPS STOPPED WORKING ON MY VEHICLE. TOOK MY CAR TO A MECHANIC AND HE NOTED THAT THE WIRING HARNESS FOR THE DAYTIME RUNNING LIGHTS AND HEADLIGHTS WAS BURNT TO A CRISP. COULD NOT BELIEVE MY EYES. MY CAR IS FACTORY ORIGINAL AND NEVER BEEN IN A WRECK SO THERE IS NO EXCUSE FOR THIS ELECTRICAL FAILURE. DAYTIME RUNNING LIGHTS ARE A SAFETY FEATURE ACCORDING TO GENERAL MOTORS AND NOW I FEE... Read more
Incident date: May 1, 2012
MY WIFE AND I WERE DRIVING ON THE HIGHWAY AND THE POWER STEERING WARNING CAME ON OUR RADIO UNIT. I CLEARED IT AND DIDN'T THINK MUCH OF IT UNTIL WE GOT OFF THE HIGHWAY AND NOTICED IT WAS EXTREMELY HARD TO TURN. SO I TURNED OFF THE CAR AND TURNED IT BACK ON. IT HAPPENED A FEW TIMES AFTER THIS THROUGHOUT THE NEXT FEW MONTHS AND IT SEEMED LIKE TURNING THE CAR OFF AND TURNING IT BACK ON SOLVED THE ISSU... Read more
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,126 AND THE CURRENT MILEAGE WAS 72,405. DR
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,126 AND THE CURRENT MILEAGE WAS 72,405. DR
Incident date: Sep 15, 2010
TL- THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE REPAIRS FROM THE AUTHORIZED DEALER AND THAT THE VEHICLE WAS SOLD WITH A DAMAGED TIRE. A BOLT WAS IN THE REAR DRIVERS SIDE TIRE AT THE TIME THE VEHICLE WAS PURCHASED, THERE WAS A CRACKED RIM ON THE FRONT DRIVERS SIDE AND THE POWER STEERING PUMP FAILED INTERMITTENTLY. THE CONTACT WAITED TWO WEEK... Read more
Incident date: Sep 15, 2010
TL- THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE REPAIRS FROM THE AUTHORIZED DEALER AND THAT THE VEHICLE WAS SOLD WITH A DAMAGED TIRE. A BOLT WAS IN THE REAR DRIVERS SIDE TIRE AT THE TIME THE VEHICLE WAS PURCHASED, THERE WAS A CRACKED RIM ON THE FRONT DRIVERS SIDE AND THE POWER STEERING PUMP FAILED INTERMITTENTLY. THE CONTACT WAITED TWO WEEK... Read more
Incident date: Sep 15, 2010
TL- THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE REPAIRS FROM THE AUTHORIZED DEALER AND THAT THE VEHICLE WAS SOLD WITH A DAMAGED TIRE. A BOLT WAS IN THE REAR DRIVERS SIDE TIRE AT THE TIME THE VEHICLE WAS PURCHASED, THERE WAS A CRACKED RIM ON THE FRONT DRIVERS SIDE AND THE POWER STEERING PUMP FAILED INTERMITTENTLY. THE CONTACT WAITED TWO WEEK... Read more
Incident date: May 1, 2014
TL- THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. DR
Incident date: Jan 1, 2014
1-CRUISE CONTROL COMES BACK ON AFTER DISENGAGING, LOUD CLUNK WHEN TURNING, HAVE FIXED BALL JOINTS AND FRONT END STUFF SEVERAL TIMES AND IT STILL CLUNKS AT LOW SPEEDS EVER SINCE I'VE OWNED THE VEHICLE. HAVE HAD ISSUES WITH THE BRAKE SYSTEM AS WELL. *TR
Incident date: Jan 1, 2014
1-CRUISE CONTROL COMES BACK ON AFTER DISENGAGING, LOUD CLUNK WHEN TURNING, HAVE FIXED BALL JOINTS AND FRONT END STUFF SEVERAL TIMES AND IT STILL CLUNKS AT LOW SPEEDS EVER SINCE I'VE OWNED THE VEHICLE. HAVE HAD ISSUES WITH THE BRAKE SYSTEM AS WELL. *TR
Incident date: Jan 1, 2014
1-CRUISE CONTROL COMES BACK ON AFTER DISENGAGING, LOUD CLUNK WHEN TURNING, HAVE FIXED BALL JOINTS AND FRONT END STUFF SEVERAL TIMES AND IT STILL CLUNKS AT LOW SPEEDS EVER SINCE I'VE OWNED THE VEHICLE. HAVE HAD ISSUES WITH THE BRAKE SYSTEM AS WELL. *TR
Incident date: Jun 4, 2010
BRAKE LIGHTS DO NOT FUNCTION PROPERLY. BRAKE LIGHTS REMAIN ON WHILE DRIVING & TURN OFF WHILE BRAKING. *TR
Incident date: Jun 4, 2010
BRAKE LIGHTS DO NOT FUNCTION PROPERLY. BRAKE LIGHTS REMAIN ON WHILE DRIVING & TURN OFF WHILE BRAKING. *TR
Incident date: Oct 7, 2012
WHEN TURNING THE STEERING WHEEL, MAKES A LOUD SCRAPING SOUND. SOMETIMES HARD TO TURN WHEEL ESPECIALLY MAKING TURNS. *TR
Incident date: Jan 16, 2013
LEFT HEADLIGHT BURNS OUT. NUMEROUS. BULB REPLACEMENTS AND HEADLIGHT DOES NOT WORK. VERY DANGEROUS DRIVING AT NIGHT. *TR
Incident date: Feb 2, 2013
ON TWO SEPARATE OCCASIONS THE HEADLAMP WIRING ASSEMBLY FAILED (FIRST THE DRIVER'S SIDE, THEN THE PASSENGER'S SIDE A FEW MONTHS LATER). HEADLAMP WIRING ON BOTH DRIVER AND PASSENGER SIDE SHOWED EVIDENCE OF HIGH HEAT (MELTED WIRING AND PLUG) AT THE REAR OF THE CONNECTOR IN HEADLAMP ASSEMBLY. DEALERSHIP IDENTIFIED THIS AS "NORMAL" FOR CARS WITH DAYTIME RUNNING LIGHTS. CAR HAD APPROXIMATELY 57,000 MILE... Read more
Incident date: Feb 2, 2013
ON TWO SEPARATE OCCASIONS THE HEADLAMP WIRING ASSEMBLY FAILED (FIRST THE DRIVER'S SIDE, THEN THE PASSENGER'S SIDE A FEW MONTHS LATER). HEADLAMP WIRING ON BOTH DRIVER AND PASSENGER SIDE SHOWED EVIDENCE OF HIGH HEAT (MELTED WIRING AND PLUG) AT THE REAR OF THE CONNECTOR IN HEADLAMP ASSEMBLY. DEALERSHIP IDENTIFIED THIS AS "NORMAL" FOR CARS WITH DAYTIME RUNNING LIGHTS. CAR HAD APPROXIMATELY 57,000 MILE... Read more
Incident date: Jan 12, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE JERKED VIOLENTLY AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE ALTER... Read more
Incident date: May 1, 2006
HAD THE CAR FOR LESS THAN A YEAR. PARKED IT AND WENT TO REMOVE MY KEY AND THE KEY FROZE IN THE IGNITION SWITCH. WAS TOLD BY DEALER SERVICE DEPARTMENT THAT IT WAS A KNOWN PROBLEM AND THAT THE PARTS WERE ON BACK ORDER. SIX WEEKS LATER I FINALLY GOT MY CAR BACK. SINCE THEN, REMOVING THE KEY FROM THE IGNITION SWITCH REQUIRES THE STEERING WHEEL BE PERFECTLY STRAIGHT AND JIGGLING THE KEY AS YOU ARE ... Read more
Incident date: Apr 12, 2011
MY WIFE WAS DRIVING DOWN A STRAIGHT ROAD ABOUT A MILE FROM OUR HOME AND THE ROAD CURVED BUT THE CAR DIDN'T AND SHE HIT A SIGN THEN A PINE TREE THAT STOPPED HER. THERE WERE NO SKID MARKS AND THE AIR BAG DID NOT DEPLOY. SHE WAS HOSPITALIZED AND THE CAR WAS TOTALED. WE NEVER COULD FIGURE OUT WHAT HAPPENED UNTIL THE IGNITION PROBLEM CAME TO LIGHT. SHE NEVER DROVE AGAIN AND DEVELOPED MULTIPLE INFECTIO... Read more
Crash
1 injured
Incident date: Apr 12, 2011
MY WIFE WAS DRIVING DOWN A STRAIGHT ROAD ABOUT A MILE FROM OUR HOME AND THE ROAD CURVED BUT THE CAR DIDN'T AND SHE HIT A SIGN THEN A PINE TREE THAT STOPPED HER. THERE WERE NO SKID MARKS AND THE AIR BAG DID NOT DEPLOY. SHE WAS HOSPITALIZED AND THE CAR WAS TOTALED. WE NEVER COULD FIGURE OUT WHAT HAPPENED UNTIL THE IGNITION PROBLEM CAME TO LIGHT. SHE NEVER DROVE AGAIN AND DEVELOPED MULTIPLE INFECTIO... Read more
Crash
1 injured
Incident date: Apr 12, 2011
MY WIFE WAS DRIVING DOWN A STRAIGHT ROAD ABOUT A MILE FROM OUR HOME AND THE ROAD CURVED BUT THE CAR DIDN'T AND SHE HIT A SIGN THEN A PINE TREE THAT STOPPED HER. THERE WERE NO SKID MARKS AND THE AIR BAG DID NOT DEPLOY. SHE WAS HOSPITALIZED AND THE CAR WAS TOTALED. WE NEVER COULD FIGURE OUT WHAT HAPPENED UNTIL THE IGNITION PROBLEM CAME TO LIGHT. SHE NEVER DROVE AGAIN AND DEVELOPED MULTIPLE INFECTIO... Read more
Crash
1 injured
Incident date: May 1, 2014
WHEN TRYING TO PUT CAR INTO PARK, SHIFT CABLE BROKE AND IT WAS VERY DIFFICULT TO GET INTO PARK. HAD TO USE EMERGENCY BRAKE TO KEEP CAR FROM ROLLING. THEN, BECAUSE CAR WASN'T FULLY IN PARK, IGNITION WOULDN'T RESTART. HAD TO REPLACE CABLE. *TR
Incident date: May 1, 2014
WHEN TRYING TO PUT CAR INTO PARK, SHIFT CABLE BROKE AND IT WAS VERY DIFFICULT TO GET INTO PARK. HAD TO USE EMERGENCY BRAKE TO KEEP CAR FROM ROLLING. THEN, BECAUSE CAR WASN'T FULLY IN PARK, IGNITION WOULDN'T RESTART. HAD TO REPLACE CABLE. *TR
Incident date: Dec 3, 2013
WHEN STOPPING VEHICLE AND ATTEMPTING TO EXIT, THE KEY GETS STUCK IN IGNITION AFTER TURNING VEHICLE OFF. I HAVE TO WIGGLE KEY IN ORDER TO RELEASE FROM IGNITION. TURNING STEERING WHEEL DOES NOTHING TO HELP THE SITUATION. I AM WORRIED ABOUT POSSIBLY BREAKING KEY WHILE TRYING TO RELEASE IT. *TR
Incident date: Dec 3, 2013
WHEN STOPPING VEHICLE AND ATTEMPTING TO EXIT, THE KEY GETS STUCK IN IGNITION AFTER TURNING VEHICLE OFF. I HAVE TO WIGGLE KEY IN ORDER TO RELEASE FROM IGNITION. TURNING STEERING WHEEL DOES NOTHING TO HELP THE SITUATION. I AM WORRIED ABOUT POSSIBLY BREAKING KEY WHILE TRYING TO RELEASE IT. *TR
Incident date: Apr 23, 2014
SLOWING DOWN AT A STOP SIGN FROM 30MPH I NOTICE MY BRAKE PEDAL STUTTER LIKE THE ABS WAS ACTIVATED. IT WOULD ONLY HAPPEN A FEW TIMES A DAY, ALL A RANDOM THROUGH OUT THE DAY. AFTER 3 DAYS OF THIS, THE ABS LIGHT AND TC LIGHT CAME ON. IT WAS DIAGNOSED WITH FRONT LEFT HUB ASSEMBLY NEEDING TO BE REPLACED AT $650. THIS WAS COMPLETED ON A FRIDAY. BY WEDNESDAY I WAS FEELING STUTTERING IN THE BRAKE PEDAL AG... Read more
Incident date: May 1, 2013
AT RANDOM TIMES THE CAR'S TAILS LIGHTS UP AND STAYS LITE EVEN THOUGH THE BRAKE PETAL IS BEING APPLIED. THIS OCCURS WHETHER THE CAR IS PARKED OR BEING DRIVEN. *TR
Incident date: May 1, 2013
AT RANDOM TIMES THE CAR'S TAILS LIGHTS UP AND STAYS LITE EVEN THOUGH THE BRAKE PETAL IS BEING APPLIED. THIS OCCURS WHETHER THE CAR IS PARKED OR BEING DRIVEN. *TR