Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
BONNEVILLE
(2000) - FUEL/PROPULSION SYSTEM
May 24, 2014
Incident date: Apr 14, 2012
VARIABLY THE ENGINE STALLS WITHOUT WARNING,RENDERING THE PS BRAKES TO BECOME INOPERABLE, EXTREMELY DANGEROUS FOR ME AS I AM 78 YEARS OLD.THERE HAVE BEEN TIMES WHEN THIS HAS OCCURRED THERE WAS NO SHOULDER OF THE ROAD TO PULL OFF,LEAVING THE CAR IN WHATEVER LANE IT STALLED IN! IT TAKES ANYWHERE FROM 5 MIN TO 1/2 HOUR TO RESTART VERY VERY FRUSTRATING AND DANGEROUS TO OTHER TRAVELERS AND TO ME! SOMET... Read more
PONTIAC
BONNEVILLE
(2000) - ELECTRICAL SYSTEM
May 24, 2014
Incident date: Apr 14, 2012
VARIABLY THE ENGINE STALLS WITHOUT WARNING,RENDERING THE PS BRAKES TO BECOME INOPERABLE, EXTREMELY DANGEROUS FOR ME AS I AM 78 YEARS OLD.THERE HAVE BEEN TIMES WHEN THIS HAS OCCURRED THERE WAS NO SHOULDER OF THE ROAD TO PULL OFF,LEAVING THE CAR IN WHATEVER LANE IT STALLED IN! IT TAKES ANYWHERE FROM 5 MIN TO 1/2 HOUR TO RESTART VERY VERY FRUSTRATING AND DANGEROUS TO OTHER TRAVELERS AND TO ME! SOMET... Read more
Incident date: Jun 1, 2013
MY PONTIAC G6 IS REPORTEDLY RECALLED FOR A FAULTY POWER STEERING SYSTEM. THIS SYSTEM HAS BEEN FAULTY FOR AT LEAST A YEAR WITH A WARNING SIGN DISPLAYING ON MY CONTROL SECTION OF MY CAR. I ALSO EXPERIENCED A POWER STEERING LOSS LAST NOVEMBER 2013 ON MY WAY TO WORK AND I COULD NOT TURN THE CAR WITHOUT USING LOTS OF PHYSICAL FORCE WHICH TERRIFIED ME, AT THE TIME. I DID NOT KNOW OF THE G6 PROBLEMS AT T... Read more
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN
May 24, 2014
Incident date: Mar 12, 2014
I BEEN HAVING PROBLEMS WITH THE TRANSMISSION, IT SLIPS AND GETS TO HOT, IN A NORMAL TRIP TO WORK O THE MALL ETC, IF I DRIVE FOR 30- 40 MINTS, IT REACH UP TO 240 DEGREES, I THINK IS A CAR DEFECT, WHEN I BOUGHT THE CAR THE TRANSMISSION DIED AND THE DEALER REPLACE THE TRANSMISSION, BUT EVEN THOUGH IT WAS A NEW TRANS. IT ALSO RUN TO HOT, I CALLED GMC AND THEY DENIED ANY TRANSMISSION PROBLEMS. *TR
Incident date: Apr 20, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM . THE CONTACT STATED WHILE DRIVING 55 MPH SUDDENLY THE STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO CONTROL. THE VEHICLE COASTED ALONG 3 LANES, IT FINALLY CAME TO A COMPLETE STOP WHEN IT CRASHED INTO A CONCRETE WALL. THE CONTACT INJURED HIS SHOULDER AND NECK. THE CONTACT WAS TAKEN TO A NEAR BY HOSPITAL TO BE TREATED FOR HIS INJURIES. A POLICE REPOR... Read more
Crash
1 injured
Incident date: Apr 20, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM . THE CONTACT STATED WHILE DRIVING 55 MPH SUDDENLY THE STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO CONTROL. THE VEHICLE COASTED ALONG 3 LANES, IT FINALLY CAME TO A COMPLETE STOP WHEN IT CRASHED INTO A CONCRETE WALL. THE CONTACT INJURED HIS SHOULDER AND NECK. THE CONTACT WAS TAKEN TO A NEAR BY HOSPITAL TO BE TREATED FOR HIS INJURIES. A POLICE REPOR... Read more
Crash
1 injured
Incident date: Apr 23, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING 50 MPH, THE FRONT SUSPENSION BECAME FAULTY. THE RIM CAUSED THE FRONT DRIVERS AND PASSENGERS SIDE TIRES TO BECOME DEFLATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE LEFT. THE VEHICLE HAD TO BE TOWED TO A LOCAL MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IM... Read more
1 injured
Incident date: Mar 10, 2014
MY 2007 PONTIAC G6 IS EXPERIENCING THE SAME ISSUES THAT ARE IN THE RECENTLY ANNOUNCED GM RECALL. HOWEVER, UPON CALLING GM, THEY INSIST THAT MY VIN IS NOT ONE OF THE UNITS AFFECTED. EITHER I AM BY COINCIDENCE EXPERIENCING THE SAME PROBLEM THAT IS DESCRIBED IN THE RECALL (CRUISE CONTROL HAVING ISSUES ENGAGING/DISENGAGING; BRAKE LIGHTS ILLUMINATING NOT ILLUMINATING AT PROPER TIMES), OR GM IS NOT ACKN... Read more
Incident date: May 23, 2014
THE BRAKE LIGHTS ARE COMING ON WHILE ACCELERATING AND GOING OFF WHEN THE BRAKE PEDAL IS ENGAGED. THIS IS EXTREMELY DANGEROUS TO MY FAMILY BUT WE ARE TRAVELING AND WILL HAVE TO TAKE CARE OF THIS AT OUR DESTINATION. THE CRUISE CONTROL IS WORKING INTERMITTENT AND THE SHIFT INTERLOCK NEEDS EXCESSIVE PRESSURE TO UNLOCK THE SHIFTER. I SEE THIS IS BEING LOOKED INTO FOR A RECALL THIS NEEDS TO BE FIXED BEF... Read more
Incident date: May 23, 2014
THE BRAKE LIGHTS ARE COMING ON WHILE ACCELERATING AND GOING OFF WHEN THE BRAKE PEDAL IS ENGAGED. THIS IS EXTREMELY DANGEROUS TO MY FAMILY BUT WE ARE TRAVELING AND WILL HAVE TO TAKE CARE OF THIS AT OUR DESTINATION. THE CRUISE CONTROL IS WORKING INTERMITTENT AND THE SHIFT INTERLOCK NEEDS EXCESSIVE PRESSURE TO UNLOCK THE SHIFTER. I SEE THIS IS BEING LOOKED INTO FOR A RECALL THIS NEEDS TO BE FIXED BEF... Read more
Incident date: Apr 1, 2014
CAR ACCELERATES WITHOUT PUSHING ON THE GAS, OR WHEN I AM BREAKING CAR SPEEDS UP. A CHIME SOUNDS IN THE CAR AND I CAN'T FIND ANYWHERE IN THE MANUAL ABOUT SOUNDS OTHER THAN THE TYPICAL SEATBELT TO LOW FUEL. VERY SCARY! *TR
Incident date: Apr 1, 2014
CAR ACCELERATES WITHOUT PUSHING ON THE GAS, OR WHEN I AM BREAKING CAR SPEEDS UP. A CHIME SOUNDS IN THE CAR AND I CAN'T FIND ANYWHERE IN THE MANUAL ABOUT SOUNDS OTHER THAN THE TYPICAL SEATBELT TO LOW FUEL. VERY SCARY! *TR
Incident date: Apr 1, 2014
CAR ACCELERATES WITHOUT PUSHING ON THE GAS, OR WHEN I AM BREAKING CAR SPEEDS UP. A CHIME SOUNDS IN THE CAR AND I CAN'T FIND ANYWHERE IN THE MANUAL ABOUT SOUNDS OTHER THAN THE TYPICAL SEATBELT TO LOW FUEL. VERY SCARY! *TR
Incident date: Nov 1, 2013
FOR APPROXIMATELY 6-8 MONTHS MY HEADLIGHTS HAVE BEEN CONSTANTLY GOING OUT. I HAVE REPLACED HEADLIGHTS ONCE A MONTH SINCE IT BEGAN. THIS IS EXTREMELY HAZARDOUS SINCE MY HEADLIGHTS WILL GO OUT RANDOMLY WHILE I AM DRIVING. I FIGURED SINCE THE BRAKE RECALL WAS ELECTRICAL, THIS APPLIES TO THE WHOLE CAR, BUT GM SAYS IT DOES NOT AFFECT THE WHOLE CAR. I WAS TOLD THAT THE CORVETTES ARE HAVING THIS SAME ISS... Read more
Incident date: Nov 1, 2013
FOR APPROXIMATELY 6-8 MONTHS MY HEADLIGHTS HAVE BEEN CONSTANTLY GOING OUT. I HAVE REPLACED HEADLIGHTS ONCE A MONTH SINCE IT BEGAN. THIS IS EXTREMELY HAZARDOUS SINCE MY HEADLIGHTS WILL GO OUT RANDOMLY WHILE I AM DRIVING. I FIGURED SINCE THE BRAKE RECALL WAS ELECTRICAL, THIS APPLIES TO THE WHOLE CAR, BUT GM SAYS IT DOES NOT AFFECT THE WHOLE CAR. I WAS TOLD THAT THE CORVETTES ARE HAVING THIS SAME ISS... Read more
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE CONTACT ALSO INDICATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT SPEEDS ABOVE 45 MPH THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HEATER OR AIR CONDITIONER... Read more
Fire
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE CONTACT ALSO INDICATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT SPEEDS ABOVE 45 MPH THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HEATER OR AIR CONDITIONER... Read more
Fire
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE CONTACT ALSO INDICATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT SPEEDS ABOVE 45 MPH THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HEATER OR AIR CONDITIONER... Read more
Fire
Incident date: May 1, 2014
WHEN THE FRONT PASSENGER SEAT IS OCCUPIED, THE PASSENGER SIDE AIR BAG SHUTS OFF. THERE HASN'T BEEN AN INCIDENT. I'M REPORTING THE FAILURE OF THE FRONT PASSENGER SIDE AIR BAG FOR REPORTING PURPOSES. WHEN THE CAR GOES INTO THE SHOP FOR RECALL REPAIRS, I'LL HAVE THE AIR BAG PROBLEM REPAIRED. *TR
PONTIAC
TRANS SPORT
(1998) - ENGINE AND ENGINE COOLING
May 23, 2014
Incident date: Aug 7, 2013
AIR. *TR
Incident date: May 22, 2014
WHY ARE THE PARTS FOR THE STEERING RECALL FOR THE PONTIAC G6 NOT YET AVAILABLE FROM GM? HOW MANY MORE CRASHES MUST TAKE PLACE? HAS A CLASS ACTION SUIT BEEN FILED YET ON THIS MATTER? IF SO, HOW DO I ENTER MY NAME INTO THAT SUIT? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Nov 1, 2013
CAR HAS CAUGHT ON FIRE TWICE DUE TO POWER STEERING HOSE RUBBING AND LEAKING FLAMMABLE FLUIDS BRAKE LIGHTS MALFUNCTION ALWAYS....ON WHEN ACCELERATING AND OFF WHEN YOU ACTUALLY APPLY BRAKES AIR BAG LIGHTS ON AND OFF ON AND OFF--MALFUNCTIONING ALL THE TIME. *TR
Fire
Incident date: Nov 1, 2013
CAR HAS CAUGHT ON FIRE TWICE DUE TO POWER STEERING HOSE RUBBING AND LEAKING FLAMMABLE FLUIDS BRAKE LIGHTS MALFUNCTION ALWAYS....ON WHEN ACCELERATING AND OFF WHEN YOU ACTUALLY APPLY BRAKES AIR BAG LIGHTS ON AND OFF ON AND OFF--MALFUNCTIONING ALL THE TIME. *TR
Fire
Incident date: Nov 1, 2013
CAR HAS CAUGHT ON FIRE TWICE DUE TO POWER STEERING HOSE RUBBING AND LEAKING FLAMMABLE FLUIDS BRAKE LIGHTS MALFUNCTION ALWAYS....ON WHEN ACCELERATING AND OFF WHEN YOU ACTUALLY APPLY BRAKES AIR BAG LIGHTS ON AND OFF ON AND OFF--MALFUNCTIONING ALL THE TIME. *TR
Fire
Incident date: Apr 1, 2013
I STARTED SMELLING VERY STRONG GAS FUMES WHEN I WAS DRIVING, ALSO WHEN CAR WAS PARKED. I HAVE TAKEN IT TO THE CHEVROLET DEALERSHIP AND THEY RAN A DIAGNOSTIC AND SAID MY CARS FUEL PUMP IS CRACKED AND THE GAS IS EVAPORATING ONTO MY EXHAUST MAKING MY CAR DANGEROUS. THERE HAS BEEN RECALLS ON THE G5 MODEL FOR THE SAME REASON BUT NOT ON THE G6. I AM A SINGLE MOM AND CAN NOT AFFORD THE ONE THOUSAND DOLL... Read more
Incident date: Jan 14, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT MOVED OUT OF POSITION AND LEANED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. DR
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER'S SIDE AIR BAG SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS 41,350 AND THE CURRENT MILEAGE WAS 41,410. DR
Incident date: Apr 16, 2014
THE CAR HAS HAD SIGNIFICANT ELECTRICAL PROBLEMS SINCE ITS PURCHASE. TO SUMMARIZE: I HAD AN IGNITION FUSE REPAIRED IN 2009 WHEN THE CAR TURNED OFF SUDDENLY WHILE I WAS DRIVING. REPLACED A FAULTY HEADLIGHT SOCKET THAT WAS MELTED TO THE INSIDE HOUSING, HAVE REPLACED AN EXCESSIVE NUMBER OF LIGHT BULBS IN THE CAR, AND HAVE ALSO HAD THE POWER DOOR LOCKS FAIL. MOST RECENTLY, REMOTE IGNITION WAS NOT WORK... Read more
Incident date: Apr 16, 2014
THE CAR HAS HAD SIGNIFICANT ELECTRICAL PROBLEMS SINCE ITS PURCHASE. TO SUMMARIZE: I HAD AN IGNITION FUSE REPAIRED IN 2009 WHEN THE CAR TURNED OFF SUDDENLY WHILE I WAS DRIVING. REPLACED A FAULTY HEADLIGHT SOCKET THAT WAS MELTED TO THE INSIDE HOUSING, HAVE REPLACED AN EXCESSIVE NUMBER OF LIGHT BULBS IN THE CAR, AND HAVE ALSO HAD THE POWER DOOR LOCKS FAIL. MOST RECENTLY, REMOTE IGNITION WAS NOT WORK... Read more
Incident date: Dec 11, 2013
TL * THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT DIAGNOSED THAT THE STARTER AND THE BATTERIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 77,000. DR
Incident date: Dec 11, 2013
TL * THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT DIAGNOSED THAT THE STARTER AND THE BATTERIES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 77,000. DR
Incident date: Apr 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT AFTER TURNING THE ENGINE OFF AND SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE IN PARK HOWEVER, WAS ABLE TO START WHEN IN NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND STATED THAT VEHICLE WAS NOT INCLUD... Read more
PONTIAC
GRAND PRIX
(2002) - SERVICE BRAKES
May 22, 2014
Incident date: Feb 1, 2008
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT DISCOVERED THAT THE LINER PANEL ABOVE THE BRAKE PEDAL HAD SAGGED MAKING CONTACT WITH THE BRAKE PEDAL AND CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE BOTH WERE UNAB... Read more
PONTIAC
GRAND PRIX
(2008) - ENGINE AND ENGINE COOLING
May 22, 2014
Incident date: Oct 17, 2012
EVAL HOSE CAUSED MY CHECK ENGINE LIGHT TO COME ON. GOT IT FIXED AND TESTED AND SAME DIAGNOSE WAS POPPING UP. CHECK ENGINE LIGHT IS STILL ON. *TR
PONTIAC
GRAND PRIX
(2008) - FUEL SYSTEM, GASOLINE
May 22, 2014
Incident date: Oct 17, 2012
EVAL HOSE CAUSED MY CHECK ENGINE LIGHT TO COME ON. GOT IT FIXED AND TESTED AND SAME DIAGNOSE WAS POPPING UP. CHECK ENGINE LIGHT IS STILL ON. *TR
PONTIAC
GRAND PRIX
(2008) - FUEL/PROPULSION SYSTEM
May 22, 2014
Incident date: May 22, 2014
WHEN I FILL MY CAR UP TO FULL TANK MY CAR DOESN'T START. THE IGNITION SWITCH TAKES TWO TRIES. *TR
PONTIAC
GRAND PRIX
(2008) - ENGINE
May 22, 2014
Incident date: May 22, 2014
WHEN I FILL MY CAR UP TO FULL TANK MY CAR DOESN'T START. THE IGNITION SWITCH TAKES TWO TRIES. *TR
Incident date: May 9, 2013
A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE I NOTICED VERY STRONG ODOR OF GAS INSIDE VEHICLE WHILE IN MOTION AND IT GOT NOTICEABLY STRONGER WHILE IDLING. TOOK TO DEALER AND THEY CHECKED IT PLACED ME IN A LOANER. COULD NOT FIND A PROBLEM. THIS OCCURRED 2 MORE TIMES OVER THE COURSE OF THE NEXT WEEK.THEY REPAIRED WHAT THEY BELIEVED TO BE THE PROBLEM BUT I WAS BACK IN LESS THAN 48 HOURS LATER AND IN... Read more
Incident date: May 9, 2013
A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE I NOTICED VERY STRONG ODOR OF GAS INSIDE VEHICLE WHILE IN MOTION AND IT GOT NOTICEABLY STRONGER WHILE IDLING. TOOK TO DEALER AND THEY CHECKED IT PLACED ME IN A LOANER. COULD NOT FIND A PROBLEM. THIS OCCURRED 2 MORE TIMES OVER THE COURSE OF THE NEXT WEEK.THEY REPAIRED WHAT THEY BELIEVED TO BE THE PROBLEM BUT I WAS BACK IN LESS THAN 48 HOURS LATER AND IN... Read more
Incident date: May 28, 2013
KEY BECAME LOCKED IN THE IGNITION. COULD NOT TURN THE CAR OFF NOR REMOVE KEY. TOOK TO DEALER AND THEY KEPT THE VEHICLE AND PLACED ME IN A LOANER. HAD TO REPLACE THE IGNITION IN ORDER TO CORRECT. VEHICLE VIN WAS NOT INCLUDED IN ANY RECALLS RELATED TO THIS. FORTUNATELY I WAS NOT CHARGED AS THIS WAS THE 4TH TIME I HAD TO BRING IN THE VEHICLE IN MY FIRST 30 DAYS OF OWNERSHIP. *TR
PONTIAC
BONNEVILLE
(1998) - STEERING
May 22, 2014
Incident date: Apr 11, 2013
TL* THE CONTACT OWNS A 1998 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE ROAD DIVIDER. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. T... Read more
Crash
1 injured
Incident date: Apr 11, 2014
MY AZTEK STARTED TO SPUTTERING ONE MORNING, BRINGING MY CAR TO A STOP. THE CAR STALLED AND I WOULD HAVE TO RESTART. IT SEEMED LIKE I COULDN'T GO OVER 40 MPH. IT'S JUST KEPT HICCUPING. I TOOK IT TO A MECHANIC AND GOT A NEW FUEL AND AIR FILTER. STILL HAVING PROBLEMS, I REPLACED THE IDLE AIR CONTROL VALVE. THAT DIDN'T FIX THE PROBLEM. MY CAR CONTINUED TO GET WORSE AND COULDN'T EVEN GET ANYWHERE. ... Read more
Incident date: Apr 11, 2014
MY AZTEK STARTED TO SPUTTERING ONE MORNING, BRINGING MY CAR TO A STOP. THE CAR STALLED AND I WOULD HAVE TO RESTART. IT SEEMED LIKE I COULDN'T GO OVER 40 MPH. IT'S JUST KEPT HICCUPING. I TOOK IT TO A MECHANIC AND GOT A NEW FUEL AND AIR FILTER. STILL HAVING PROBLEMS, I REPLACED THE IDLE AIR CONTROL VALVE. THAT DIDN'T FIX THE PROBLEM. MY CAR CONTINUED TO GET WORSE AND COULDN'T EVEN GET ANYWHERE. ... Read more
Incident date: May 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE STEERING COLUMN BEGAN SHAKING VIOLENTLY AND HARD TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND F... Read more
Incident date: May 20, 2014
DAYTIME RUNNING LAMPS STOPPED WORKING ON MY VEHICLE. TOOK MY CAR TO A MECHANIC AND HE NOTED THAT THE WIRING HARNESS FOR THE DAYTIME RUNNING LIGHTS AND HEADLIGHTS WAS BURNT TO A CRISP. COULD NOT BELIEVE MY EYES. MY CAR IS FACTORY ORIGINAL AND NEVER BEEN IN A WRECK SO THERE IS NO EXCUSE FOR THIS ELECTRICAL FAILURE. DAYTIME RUNNING LIGHTS ARE A SAFETY FEATURE ACCORDING TO GENERAL MOTORS AND NOW I FEE... Read more
Incident date: May 20, 2014
DAYTIME RUNNING LAMPS STOPPED WORKING ON MY VEHICLE. TOOK MY CAR TO A MECHANIC AND HE NOTED THAT THE WIRING HARNESS FOR THE DAYTIME RUNNING LIGHTS AND HEADLIGHTS WAS BURNT TO A CRISP. COULD NOT BELIEVE MY EYES. MY CAR IS FACTORY ORIGINAL AND NEVER BEEN IN A WRECK SO THERE IS NO EXCUSE FOR THIS ELECTRICAL FAILURE. DAYTIME RUNNING LIGHTS ARE A SAFETY FEATURE ACCORDING TO GENERAL MOTORS AND NOW I FEE... Read more
Incident date: May 1, 2012
MY WIFE AND I WERE DRIVING ON THE HIGHWAY AND THE POWER STEERING WARNING CAME ON OUR RADIO UNIT. I CLEARED IT AND DIDN'T THINK MUCH OF IT UNTIL WE GOT OFF THE HIGHWAY AND NOTICED IT WAS EXTREMELY HARD TO TURN. SO I TURNED OFF THE CAR AND TURNED IT BACK ON. IT HAPPENED A FEW TIMES AFTER THIS THROUGHOUT THE NEXT FEW MONTHS AND IT SEEMED LIKE TURNING THE CAR OFF AND TURNING IT BACK ON SOLVED THE ISSU... Read more
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,126 AND THE CURRENT MILEAGE WAS 72,405. DR
Incident date: Mar 12, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,126 AND THE CURRENT MILEAGE WAS 72,405. DR
Incident date: Sep 15, 2010
TL- THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE REPAIRS FROM THE AUTHORIZED DEALER AND THAT THE VEHICLE WAS SOLD WITH A DAMAGED TIRE. A BOLT WAS IN THE REAR DRIVERS SIDE TIRE AT THE TIME THE VEHICLE WAS PURCHASED, THERE WAS A CRACKED RIM ON THE FRONT DRIVERS SIDE AND THE POWER STEERING PUMP FAILED INTERMITTENTLY. THE CONTACT WAITED TWO WEEK... Read more