Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: May 15, 2013
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER REPLACED THE POWER STEERING MOTOR, STEERING WHEEL POSITION SENSOR, AND STEERING COLUMN. THE MANUFACTURER WAS NO... Read more
PONTIAC
BONNEVILLE
(2003) — POWER TRAIN
Jun 30, 2014
Incident date: Jun 4, 2013
THE CAR WILL FROM TIME TO TIME ACCELERATE ON ITS OWN. ON ONE OCCASION I TOOK IT TO THE SHOP AFTER IT HAD BEEN DOING FOR ABOUT A WEEK, HOWEVER ON THE DAY I TOOK IT TO THE SHOP IT WAS NOT DOING IT AND THE SHOP COULDN'T FIND ANYTHING WRONG WITH IT. RECENTLY IT HAD BEEN DOING IT FOR A COUPLE DAYS AND THE MORNING I WAS TAKING IT TO THE SHOP, IT WOULD NOT DO IT SO I DID NOT TAKE IT BECAUSE, AS BEFORE, A... Read more
Incident date: Jun 30, 2014
I PICKED MY VEHICLE UP AT THE DEALERSHIP TODAY FROM HAVING THE IGNITION SWITCH RECALL DONE ON IT(TOOK 2MONTHS) AND I WAS TOLD THAT THE KEY STILL DOES NOT COME OUT OF THE IGNITION WHEN THE CAR IS IN PARK AND THAT I NEED TO PURCHASE AND REPLACE THE SHIFTER TO CORRECT THE PROBLEM. THIS IS JUST UNACCEPTABLE!! THIS SHOULD ALL BE INCLUDED IN THE RECALL!! THAT IS ALL YOU HEAR ABOUT ON THE NEWS IS ABOUT T... Read more
Incident date: Jun 30, 2014
I PICKED MY VEHICLE UP AT THE DEALERSHIP TODAY FROM HAVING THE IGNITION SWITCH RECALL DONE ON IT(TOOK 2MONTHS) AND I WAS TOLD THAT THE KEY STILL DOES NOT COME OUT OF THE IGNITION WHEN THE CAR IS IN PARK AND THAT I NEED TO PURCHASE AND REPLACE THE SHIFTER TO CORRECT THE PROBLEM. THIS IS JUST UNACCEPTABLE!! THIS SHOULD ALL BE INCLUDED IN THE RECALL!! THAT IS ALL YOU HEAR ABOUT ON THE NEWS IS ABOUT T... Read more
Incident date: Jun 28, 2014
THIS IS LIKE THE THIRD EMAIL I WRITE IN REGARDS TO THIS CAR. THE DEALERSHIP HAS BEEN VERY IRRESPONSIBLE WITH THE PROBLEM AND RECALLS. WITH BEEN WAITING FOR MONTHS FOR THE PART TO ARRIVE SINCE THEY ALREADY MADE US WASTE A DAY TO TELL US THE PARTS AREN'T AVAILABLE. WELL LAST SATURDAY (28 JUNE 2014) THE CAR SHUTOFF GOING DOWNHILL THANK GOD SHE MANAGED TO TAKE CONTROL WITH THE EMERGENCY BRAKE. NOT... Read more
Incident date: Apr 7, 2014
2009 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
Incident date: Apr 7, 2014
2009 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
Incident date: Jun 10, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 09/09/14*LJ UPDATED 09/16/2014 *JS
Incident date: Jun 10, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 09/09/14*LJ UPDATED 09/16/2014 *JS
Incident date: Jan 8, 2014
IN JANUARY 2014..MY PASSENGER AIRBAG LIGHT CAME ON THE DIC SAYING TO SERVICE AIRBAG??? I HAVE VERY FEW PASSENGERS FROM TIME TO TIME..MAYBE THREE A MONTH..NONE ARE HEAVY ENOUGH AS TO PLOP DOWN ON SEAT WITH ENOUGH WEIGHT TO INFLICT DAMAGE ON WHATEVER THE PROBLEM MAY BE!!! ALSO, WHEN I CLEAN THE CAR, I MAKE CERTAIN AS TO NOT KNEEL OR PUT ANY SORT OF WEIGHT AS TO BREAK THE CIRCUIT IN WHICH I'VE BEEN R... Read more
Incident date: Jan 8, 2014
IN JANUARY 2014..MY PASSENGER AIRBAG LIGHT CAME ON THE DIC SAYING TO SERVICE AIRBAG??? I HAVE VERY FEW PASSENGERS FROM TIME TO TIME..MAYBE THREE A MONTH..NONE ARE HEAVY ENOUGH AS TO PLOP DOWN ON SEAT WITH ENOUGH WEIGHT TO INFLICT DAMAGE ON WHATEVER THE PROBLEM MAY BE!!! ALSO, WHEN I CLEAN THE CAR, I MAKE CERTAIN AS TO NOT KNEEL OR PUT ANY SORT OF WEIGHT AS TO BREAK THE CIRCUIT IN WHICH I'VE BEEN R... Read more
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Jun 29, 2014
Incident date: Aug 27, 2012
ACCORDING TO WITNESSES CAR WENT STRAIGHT WHEN HIGHWAY CURVED. AIR BAGS NEVER WENT OFF, HAD TWO FOBS AND MULTIPLE KEYS. THERE WAS DIP IN ROAD JUST BEFORE CURVE. IGNITION SWITCH? THE CONSUMER'S SON WAS KILLED IN AN ACCIDENT. THE ACCIDENT WAS CLASSIFIED AS AN UNKNOWN CAUSE. UPDATED 10/27/14. *JB...UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS
Crash
1 deaths
PONTIAC
GRAND PRIX
(1999) — AIR BAGS
Jun 29, 2014
Incident date: Aug 27, 2012
ACCORDING TO WITNESSES CAR WENT STRAIGHT WHEN HIGHWAY CURVED. AIR BAGS NEVER WENT OFF, HAD TWO FOBS AND MULTIPLE KEYS. THERE WAS DIP IN ROAD JUST BEFORE CURVE. IGNITION SWITCH? THE CONSUMER'S SON WAS KILLED IN AN ACCIDENT. THE ACCIDENT WAS CLASSIFIED AS AN UNKNOWN CAUSE. UPDATED 10/27/14. *JB...UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS
Crash
1 deaths
PONTIAC
GRAND PRIX
(1999) — STEERING
Jun 29, 2014
Incident date: Aug 27, 2012
ACCORDING TO WITNESSES CAR WENT STRAIGHT WHEN HIGHWAY CURVED. AIR BAGS NEVER WENT OFF, HAD TWO FOBS AND MULTIPLE KEYS. THERE WAS DIP IN ROAD JUST BEFORE CURVE. IGNITION SWITCH? THE CONSUMER'S SON WAS KILLED IN AN ACCIDENT. THE ACCIDENT WAS CLASSIFIED AS AN UNKNOWN CAUSE. UPDATED 10/27/14. *JB...UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS
Crash
1 deaths
PONTIAC
GRAND PRIX
(2002) — ELECTRICAL SYSTEM
Jun 29, 2014
Incident date: Jun 15, 1999
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE I... Read more
Crash
PONTIAC
GRAND PRIX
(2002) — SERVICE BRAKES
Jun 29, 2014
Incident date: Jun 15, 1999
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE I... Read more
Crash
PONTIAC
GRAND PRIX
(2002) — VEHICLE SPEED CONTROL
Jun 29, 2014
Incident date: Jun 15, 1999
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE I... Read more
Crash
PONTIAC
GRAND PRIX
(2002) — EXTERIOR LIGHTING
Jun 29, 2014
Incident date: Jun 15, 1999
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE I... Read more
Crash
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Jun 29, 2014
Incident date: Jun 1, 2011
THE INITIAL ISSUE THAT I NOTICED WAS WHEN I WAS DRIVING AT 70MPH AT ABOUT 2000 RPMS THE RPMS WOULD JUMP UP ABOUT 300 RPMS WHEN I WOULD DRIVE AT A STEADY SPEED, JUST FLAT GROUND. IT GOT WORSE AND MORE FREQUENT AS A MONTH WENT ON, SO I THEN BROUGHT TO A GM DEALERSHIP AND THEY DECIDED TO DO A TRANSMISSION SERVICE (FLUID AND FILTER) AND INSPECT WHAT THEY COULD, EVERYTHING "LOOKED GOOD". NOW SINCE TH... Read more
Incident date: Jun 29, 2014
I BOUGHT THE CAR A FEW MONTHS AGO, BUT HAVEN'T BEEN DRIVING IT VERY MUCH AS IT WAS GOING TO BE FOR MY DAUGHTER, WHO DOES NOT HAVE A LICENSE YET. I WAS DRIVING DOWN THE ROAD AND IT KEPT ACCELERATING. I DID NOT EVEN HAVE MY FOOT ON THE ACCELERATOR. IT GOT UP TO 60 MPH. I PUT ON THE BRAKES VERY HARD AND SWITCHED IT INTO NEUTRAL WHEN I GOT IT SLOWED DOWN, THEN INTO PARK. I PUMPED THE GAS AND IT WENT D... Read more
Incident date: Jun 1, 2010
MY G6 CURRENTLY IS NOT COVERED IN THE RECENT RECALLS FOR THIS PROBLEM (NOT MANUFACTURED IN THE RIGHT MONTH): MY PROBLEM IS THE SAME AS OTHER G6 OWNERS WHERE MY BRAKE LIGHTS WILL ILLUMINATE WHILE DRIVING, AND WILL NOT ILLUMINATE WHEN MY BRAKES ARE APPLIED, WHICH ALSO AFFECTS MY CRUISE CONTROL. OVER THE LAST 3 YEARS I HAVE HAD THE DIELECTRIC LUBRICANT APPLIED 3 TIMES AND AFTER 8-12 MONTHS THE PROBLE... Read more
Incident date: Jun 1, 2010
MY G6 CURRENTLY IS NOT COVERED IN THE RECENT RECALLS FOR THIS PROBLEM (NOT MANUFACTURED IN THE RIGHT MONTH): MY PROBLEM IS THE SAME AS OTHER G6 OWNERS WHERE MY BRAKE LIGHTS WILL ILLUMINATE WHILE DRIVING, AND WILL NOT ILLUMINATE WHEN MY BRAKES ARE APPLIED, WHICH ALSO AFFECTS MY CRUISE CONTROL. OVER THE LAST 3 YEARS I HAVE HAD THE DIELECTRIC LUBRICANT APPLIED 3 TIMES AND AFTER 8-12 MONTHS THE PROBLE... Read more
Incident date: Jun 1, 2010
MY G6 CURRENTLY IS NOT COVERED IN THE RECENT RECALLS FOR THIS PROBLEM (NOT MANUFACTURED IN THE RIGHT MONTH): MY PROBLEM IS THE SAME AS OTHER G6 OWNERS WHERE MY BRAKE LIGHTS WILL ILLUMINATE WHILE DRIVING, AND WILL NOT ILLUMINATE WHEN MY BRAKES ARE APPLIED, WHICH ALSO AFFECTS MY CRUISE CONTROL. OVER THE LAST 3 YEARS I HAVE HAD THE DIELECTRIC LUBRICANT APPLIED 3 TIMES AND AFTER 8-12 MONTHS THE PROBLE... Read more
Incident date: Jan 1, 2010
DOOR LOCKS STOPPED OPENING BACK DOORS OR ON OCCASION WOULDN'T LOCK OR UNLOCK. IF I AM IN A SITUATION AND SOMEONE IS IN BACKSEAT THE DOORS WOULD REMAIN LOCKED. I WOULD HAVE TO ROLL DOWN WINDOWS TO UNLOCK THE BACKSEAT DOORS, BEFORE I COULD GET AN INFANT PASSENGER AND REMOVE FROM CAR SEAT. LORD FORBID I'M ON TRAIN TRACKS. *TR
Incident date: Jan 1, 2010
DOOR LOCKS STOPPED OPENING BACK DOORS OR ON OCCASION WOULDN'T LOCK OR UNLOCK. IF I AM IN A SITUATION AND SOMEONE IS IN BACKSEAT THE DOORS WOULD REMAIN LOCKED. I WOULD HAVE TO ROLL DOWN WINDOWS TO UNLOCK THE BACKSEAT DOORS, BEFORE I COULD GET AN INFANT PASSENGER AND REMOVE FROM CAR SEAT. LORD FORBID I'M ON TRAIN TRACKS. *TR
Incident date: Mar 28, 2013
CAR HAS AN UNBELIEVABLE CLUNKING NOISE WHEN SHIFTING MOSTLY FROM 1ST THRU 3RD GEAR SINCE I PURCHASED IT. AFTER 2 MULTI POINT INSPECTIONS(RESULTS FINE) I TOOK IT BACK TO THE DEALERSHIP I PURCHASED IT FROM(IT WAS UNDER ITS 30 DAY FRONT TO BACK WARRANTY), WHEN THEY DROVE IT FOR 50FT SAID YES THERE IS A DEFINITE "CLUNKING" NOISE GOING ON AND WE'LL LOOK INTO IT. THEY TOOK IT TO THEIR PONTIAC/GM DEALERS... Read more
Incident date: Mar 28, 2013
CAR HAS AN UNBELIEVABLE CLUNKING NOISE WHEN SHIFTING MOSTLY FROM 1ST THRU 3RD GEAR SINCE I PURCHASED IT. AFTER 2 MULTI POINT INSPECTIONS(RESULTS FINE) I TOOK IT BACK TO THE DEALERSHIP I PURCHASED IT FROM(IT WAS UNDER ITS 30 DAY FRONT TO BACK WARRANTY), WHEN THEY DROVE IT FOR 50FT SAID YES THERE IS A DEFINITE "CLUNKING" NOISE GOING ON AND WE'LL LOOK INTO IT. THEY TOOK IT TO THEIR PONTIAC/GM DEALERS... Read more
Incident date: Jun 25, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE REMEDY PART HAD NOT BEEN PRODUCED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDA... Read more
PONTIAC
BONNEVILLE
(2005) — AIR BAGS
Jun 27, 2014
Incident date: Jul 25, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOSS POWER AND STALLED. THE CONTACT STATED ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES AND WAS HOSPITALIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOW... Read more
Crash
1 injured
PONTIAC
BONNEVILLE
(2005) — POWER TRAIN
Jun 27, 2014
Incident date: Jul 25, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOSS POWER AND STALLED. THE CONTACT STATED ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES AND WAS HOSPITALIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOW... Read more
Crash
1 injured
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR PRESENT INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ODOR WAS CAUSED BY A CRACK IN THE HIGH PRESSURE FUEL LINE AND THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR PRESENT INSIDE THE GARAGE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ODOR WAS CAUSED BY A CRACK IN THE HIGH PRESSURE FUEL LINE AND THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Jun 20, 2014
THE CAR TOTALLY LOST ELECTRICAL POWER. MY WIFE, DAUGHTER AND TWO GRAND KIDS (1 & 4 YRS OLD) WERE IN THE CAR. THE POWER WINDOWS HAD BE ACTING UP FOR A WHILE BUT ON THIS DAY ALL THE POWER WENT OUT. AFTER SHE CONTROLLED THE CAR TO A STOP ON THE HIGHWAY AND WAITED 10 MINUTES IT WOULD START AGAIN. SHE THEN TRIED TO DRIVE BACK ROADS HOME. ONLY TO HAVE IT HAPPEN MULTIPLE TIMES AGAIN. FINALLY WE HAD IT TO... Read more
Incident date: Jun 20, 2014
THE CAR TOTALLY LOST ELECTRICAL POWER. MY WIFE, DAUGHTER AND TWO GRAND KIDS (1 & 4 YRS OLD) WERE IN THE CAR. THE POWER WINDOWS HAD BE ACTING UP FOR A WHILE BUT ON THIS DAY ALL THE POWER WENT OUT. AFTER SHE CONTROLLED THE CAR TO A STOP ON THE HIGHWAY AND WAITED 10 MINUTES IT WOULD START AGAIN. SHE THEN TRIED TO DRIVE BACK ROADS HOME. ONLY TO HAVE IT HAPPEN MULTIPLE TIMES AGAIN. FINALLY WE HAD IT TO... Read more
Incident date: Jun 20, 2014
THE CAR TOTALLY LOST ELECTRICAL POWER. MY WIFE, DAUGHTER AND TWO GRAND KIDS (1 & 4 YRS OLD) WERE IN THE CAR. THE POWER WINDOWS HAD BE ACTING UP FOR A WHILE BUT ON THIS DAY ALL THE POWER WENT OUT. AFTER SHE CONTROLLED THE CAR TO A STOP ON THE HIGHWAY AND WAITED 10 MINUTES IT WOULD START AGAIN. SHE THEN TRIED TO DRIVE BACK ROADS HOME. ONLY TO HAVE IT HAPPEN MULTIPLE TIMES AGAIN. FINALLY WE HAD IT TO... Read more
Incident date: Apr 25, 2014
THE CAR WILL INTERMITTENTLY LOOSE THE POWER STEERING. USUALLY WHEN YOU FIRST STARTED IT BUT AT TIME WHILE DRIVING AT ANY SPEED. IF YOU STOPPED AND RESTARTED THE CAR THE POWER STEERING MIGHT START WORKING. WE SPEND OVER $2,500 TO GET THIS REPAIRED AND OUR DEALERSHIP IS CLAIMING THAT THERE IS NO RECALL ON THE POWER STEERING. I CURRENTLY HAVE ALL THE INVOICE OF WHAT THEY REPAIRED OR REPLACED. *TR
Incident date: Apr 25, 2014
THE CAR WILL INTERMITTENTLY LOOSE THE POWER STEERING. USUALLY WHEN YOU FIRST STARTED IT BUT AT TIME WHILE DRIVING AT ANY SPEED. IF YOU STOPPED AND RESTARTED THE CAR THE POWER STEERING MIGHT START WORKING. WE SPEND OVER $2,500 TO GET THIS REPAIRED AND OUR DEALERSHIP IS CLAIMING THAT THERE IS NO RECALL ON THE POWER STEERING. I CURRENTLY HAVE ALL THE INVOICE OF WHAT THEY REPAIRED OR REPLACED. *TR
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AN UNKNOWN SPEED, THE BRAKE LIGHT ILLUMINATED AND TURNED OFF WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO NOTICED THE CONNECTION WAS CORRODED AND NEEDED TO CLEAN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND THIS TIME THE CRUISE CONTROL BECAME INOPERABLE AS WELL. THE CONTACT WAS MADE AWARE ... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AN UNKNOWN SPEED, THE BRAKE LIGHT ILLUMINATED AND TURNED OFF WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO NOTICED THE CONNECTION WAS CORRODED AND NEEDED TO CLEAN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND THIS TIME THE CRUISE CONTROL BECAME INOPERABLE AS WELL. THE CONTACT WAS MADE AWARE ... Read more
Incident date: Jun 12, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING LIGHT ILLUMINATED AS THE STEERING FAILED. THE DRIVER RESTARTED THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT STATED... Read more
Incident date: Jun 12, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING LIGHT ILLUMINATED AS THE STEERING FAILED. THE DRIVER RESTARTED THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT STATED... Read more
Incident date: Jun 21, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER SIDE DOOR AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,300.
Crash
Incident date: Jun 25, 2014
CARSHALTON OUT AND ALL LIGHTS AND DASHBOARD MINAJ CAR STOPPED COMPLETELY AND WAS NOT ABLE TO OPERATE. *TR
Incident date: Oct 6, 2011
WHEN I PUT THE CAR IN PARK, THE CAR WOULD STILL MOVE. WHEN I PUT THE CAR IN PARK ON A SMALL INCLINE, THE CAR ROLLED BACKWARDS DOWN THE INCLINE/HILL. THE GEAR SHIFT DID NOT RECOGNIZE THE PARK GEAR. IT REACTED LIKE THE CAR WAS IN NEUTRAL. ON 10-06-2011, I PAID $251.44 TO THE HAVE THE "TRANS SHIFT CABLE" REPLACED, & THAT FIXED THE PROBLEM.
Incident date: Jun 21, 2014
MY HAND HIT THE KEY IN THE IGNITION SWITCH AND THE VEHICLE CUT-OFF(LOST ALL POWER).I COULD NOT ACCELERATE, I HAD TO STOP IN THE MIDDLE OF THE ROADWAY AND TURN THE SWITCH TO OFF AND CRANK THE VEHICLE AGAIN. AFTER THINKING ABOUT IT I CAN RECALL THIS HAPPENING YEARS AGO, I THOUGHT NOTHING OF IT. *TR
Incident date: Jun 21, 2014
MY HAND HIT THE KEY IN THE IGNITION SWITCH AND THE VEHICLE CUT-OFF(LOST ALL POWER).I COULD NOT ACCELERATE, I HAD TO STOP IN THE MIDDLE OF THE ROADWAY AND TURN THE SWITCH TO OFF AND CRANK THE VEHICLE AGAIN. AFTER THINKING ABOUT IT I CAN RECALL THIS HAPPENING YEARS AGO, I THOUGHT NOTHING OF IT. *TR
Incident date: Jun 21, 2014
MY HAND HIT THE KEY IN THE IGNITION SWITCH AND THE VEHICLE CUT-OFF(LOST ALL POWER).I COULD NOT ACCELERATE, I HAD TO STOP IN THE MIDDLE OF THE ROADWAY AND TURN THE SWITCH TO OFF AND CRANK THE VEHICLE AGAIN. AFTER THINKING ABOUT IT I CAN RECALL THIS HAPPENING YEARS AGO, I THOUGHT NOTHING OF IT. *TR
Incident date: Jan 1, 2012
THE PASSENGER SEAT FAILS TO REALIZE THAT SOMEONE IS SITTING IN THE SEAT WITH THE SEAT BELT BUCKLED. THEREFORE THE LIGHT AND BELL CONTINUOUSLY GOES OFF WHEN SOMEONE IS SITTING IN IT OR NOT. *TR
Incident date: Jan 1, 2012
THE PASSENGER SEAT FAILS TO REALIZE THAT SOMEONE IS SITTING IN THE SEAT WITH THE SEAT BELT BUCKLED. THEREFORE THE LIGHT AND BELL CONTINUOUSLY GOES OFF WHEN SOMEONE IS SITTING IN IT OR NOT. *TR
Incident date: Feb 6, 2012
FOR TWO YEARS NOW, MY DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS CONTINUE TO GO OUT. THE FIRST TIME I HAD THIS CHANGED, THE MECHANIC INFORMED ME THIS WAS A "NORMAL" OCCURRENCE WITH THESE TYPE OF CARS AND HE HAD SEEN THIS A LOT. HE TOLD ME THERE IS SOMETHING GOING ON WITH THE WIRING THAT MAKE THE LIGHT GO OUT. IN 2014 WHEN I HAD IT CHANGED, THE MECHANIC INFORMED ME THAT SOMETHING WAS CAUSING IT ... Read more