Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: May 21, 2014
THE KEY CAN BE PULLED OUT OR FALL OUT OF THE IGNITION CYLINDER WITH ALMOST NO RESISTANCE IN THE RUN POSITION, AND DOOR AJAR, KEYS IN IGNITION CHIMES NO LONGER OPERATE AFTER FIRST OCCURRENCE OF KEY FALLOUT. KEY FALLOUT OCCURS EASIER AS TIME GOES ON, I AM UNSURE OF THE EXACT DATE OF FIRST OCCURRENCE. *TR
Incident date: Jan 15, 2014
THE BRAKE LIGHTS COME ON FOR NO REASON AND SPEED CONTROL CEASES TO FUNCTION. WHEN THE BRAKE IS PRESSED THE BRAKE LIGHTS SHUT OFF, THEREBY NOT FUNCTIONING WHEN THEY SHOULD. IN ADDITION, IF THE BRAKE IS PRESSED SLIGHTLY THE CRUISE CONTROL WILL FUNCTION. THE DEALER REPLACED THE BRAKE SWITCH AND IT WORKED FOR ONLY ONE WEEK. DI-ELECTRIC GREASE WAS APPLIED TO THE COMPUTER HARNESS PINS AND THAT ALSO ... Read more
Incident date: Jan 15, 2014
THE BRAKE LIGHTS COME ON FOR NO REASON AND SPEED CONTROL CEASES TO FUNCTION. WHEN THE BRAKE IS PRESSED THE BRAKE LIGHTS SHUT OFF, THEREBY NOT FUNCTIONING WHEN THEY SHOULD. IN ADDITION, IF THE BRAKE IS PRESSED SLIGHTLY THE CRUISE CONTROL WILL FUNCTION. THE DEALER REPLACED THE BRAKE SWITCH AND IT WORKED FOR ONLY ONE WEEK. DI-ELECTRIC GREASE WAS APPLIED TO THE COMPUTER HARNESS PINS AND THAT ALSO ... Read more
Incident date: Jul 3, 2014
I WAS DRIVING DOWN THE STREET AND NOTICED I COULDN'T HEAR THE TURN SIGNAL CLICK. WHEN I GOT OUT OF MY CAR, I CHECK TO MAKE SURE THEY WORKED. THEY DID. I THEN TURNED MY CAR OFF AND THEN ON AGAIN AND THE WARNING CHIME DID NOT MAKE NOISE. IF A SEATBELT IS NOT ON, THE CHIME NO LONGER SOUNDS EITHER FOR BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. I CAN'T TELL WITHOUT VISIBLE LOOKING IF MY TURN S... Read more
Incident date: Aug 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THE OFF AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT SENSOR MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WA... Read more
Incident date: Aug 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THE OFF AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT SENSOR MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WA... Read more
Incident date: Apr 24, 2014
RECEIVED A RECALL ON FAULTY IGNITION SWITCH DATED APRIL 2014. CALLED A DEALER TO INQUIRE ON APRIL 24, 2014. WAS TOLD THAT PART WOULD BE ORDERED AND WE WOULD BE NOTIFIED WHEN AVAILABLE. CALLED 5/19/14 AGAIN TO DEALER, NO PART IN YET. CALLED AGAIN JULY 3, 2014. FINALLY AN APPOINTMENT WAS SET UP FOR WED. JULY 9TH (YESTERDAY). I FEEL THAT IS WAY TOO LONG TO WAIT FOR WHAT COULD BE A LIFE OR DEATH MATTE... Read more
Incident date: Jul 4, 2014
WHILE DRIVING OUT OF TOWN ON JULY 4, 2014, THE AIRBAG LIGHT FOR PASSENGER WENT FROM ON TO OFF (THERE WAS A PASSENGER IN THE SEAT) AND A SERVICE AIRBAG WARNING LIGHT CAME ON. CALLED DEALER TO CHECK ON THIS, ALREADY HAD AN APPOINTMENT SCHEDULED FOR JULY 9TH TO REPLACE IGNITION SWITCH (RECALL). WERE TOLD THAT THE TWO INCIDENTS WERE NOT RELATED. RECEIVED A PHONE CALL FROM THE SERVICE DEPARTMENT (AT D... Read more
PONTIAC
GRAND PRIX
(2000) — ELECTRICAL SYSTEM
Jul 10, 2014
Incident date: Jul 1, 2014
2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED EVERY TIME SHE STARTED THE VEHICLE, IT WOULD SHUT OFF, AND THE KEY WOULD GET STUCK IN THE IGNITION. *JB
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Jul 10, 2014
Incident date: Jul 10, 2014
HEADLIGHT AND LOW BEAMS ARE NOT WORKING AGAIN. REPLACED THIS PROBLEM ABOUT THREE - FOUR MONTHS AGO AND AGAIN STOPPED WORKING AFTER SPENT 300.00. I WAS COMING OUT OF THE STORE GOT INTO THE CAR AND STARTED DRIVING AND WENT OUT AGAIN. I SEE THERE IS LOTS OF PEOPLE HAVING THE SAME PROBLEM AND SOMETHING NEEDS TO BE DONE. NOW AGAIN I AM WITHOUT A CAR AND CANT DRIVE IT AGAIN AT NIGHT. *TR
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Jul 10, 2014
Incident date: Jul 10, 2014
HEADLIGHT AND LOW BEAMS ARE NOT WORKING AGAIN. REPLACED THIS PROBLEM ABOUT THREE - FOUR MONTHS AGO AND AGAIN STOPPED WORKING AFTER SPENT 300.00. I WAS COMING OUT OF THE STORE GOT INTO THE CAR AND STARTED DRIVING AND WENT OUT AGAIN. I SEE THERE IS LOTS OF PEOPLE HAVING THE SAME PROBLEM AND SOMETHING NEEDS TO BE DONE. NOW AGAIN I AM WITHOUT A CAR AND CANT DRIVE IT AGAIN AT NIGHT. *TR
PONTIAC
GRAND PRIX
(1997) — ENGINE
Jul 9, 2014
Incident date: Jun 3, 2014
WHILE DRIVING, THE CAR STOPPED WITH NO CODE. I WAS ABLE TO RESTART THE CAR. THE NEXT WEEK, THE CAR STOPPED AGAIN WITHOUT ANY CODE. BASED ON OTHER COMPLAINTS, THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL STOP AGAIN WITHOUT WARNING. *TR
PONTIAC
GRAND PRIX
(1997) — ELECTRICAL SYSTEM
Jul 9, 2014
Incident date: Jun 3, 2014
WHILE DRIVING, THE CAR STOPPED WITH NO CODE. I WAS ABLE TO RESTART THE CAR. THE NEXT WEEK, THE CAR STOPPED AGAIN WITHOUT ANY CODE. BASED ON OTHER COMPLAINTS, THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL STOP AGAIN WITHOUT WARNING. *TR
PONTIAC
GRAND PRIX
(2005) — POWER TRAIN
Jul 9, 2014
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN AND DIFFICULT TO SHIFT INTO ANOTHER GEAR. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE... Read more
PONTIAC
GRAND PRIX
(2005) — STEERING:RACK AND PINION
Jul 9, 2014
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN AND DIFFICULT TO SHIFT INTO ANOTHER GEAR. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE... Read more
Incident date: Aug 29, 2004
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED AND CRASHED INTO A TREE. THE DRIVER WAS KILLED AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/22/14*CN UPDATED 05/19/2015 *JS
Crash
1 injured
1 deaths
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Jun 23, 2014
I WAS DRIVING THE VEHICLE ON A FREEWAY AT 65 MILES PER HOUR. WITH NO WARNING, THE ENGINE STOPPED. LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST ONTO THE SHOULDER. I TRIED TO RESTART THE VEHICLE, IT WOULD NOT START. I CALLED FOR HELP ON THE ROADSIDE AND WAITED FOR ASSISTANCE. THE VEHICLE WAS SITTING FOR ABOUT 10 MINUTES. I CRAWLED UNDER THE VEHICLE AND KNOCKED ON THE GAS TANK. I TRIED TO START IT... Read more
Incident date: Jun 21, 2014
MY 2007 PONTIAC G6 WAS NO LONGER ABLE TO SHIFT BETWEEN GEARS AS I ATTEMPTED TO PARK. ONCE THE SHIFTER WAS MOVED TO THE PARK POSITION AND MY FOOT RELEASED THE BRAKE, THE CAR CONTINUED TO ROLL. UPON INSPECTION, IT BECAME KNOWN THAT THE SHIFTER CABLE LINKAGE WAS FRACTURED. I FOUND THERE WAS AN OPEN RECALL BY GM ON PONTIAC G6 VEHICLES MANUFACTURED FROM MAY 26, 2004 TO SEPTEMBER 28,2007 (MODEL YEAR 2... Read more
Incident date: Jul 9, 2014
AS I WAS PULLING OUT OF A PARKING SPACE ON MY WAY TO WORK THIS MORNING. I BACKED UP TO THEN GO FORWARD AND TURN TO HEAD OUT OF MY RESIDENCE AND THE STEERING WHEEL WOULD JUST TURN, BUT THE TIRES WOULD NOT TURN. I AM LEASING THIS CAR AT DRIVETIME. THEY'RE WARRANTY WILL NOT COVER THIS PART, WHICH IS VERY UPSETTING AS I HAVE ONLY HAD THE CAR SINCE MAY, 2014. I'M GLAD THIS HAPPENED IN A SAFE AREA. I FE... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA C... Read more
Crash
1 injured
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA C... Read more
Crash
1 injured
Incident date: Jun 10, 2014
RECEIVING NOTICES FROM GM ABOUT RECALL #14116 BUT NO DEALER HAS THE PARTS TO FIX THE RECALL NOTICE. RECALL SAYS SUDDEN LOSS OF POWER STEERING POSSIBLE AND WOULD LIKE TO GET REPAIRED. LOCAL DEALERS HAVE NO SOLUTION AND SIMPLY SAYS THE MFR. HAS NOT SENT THE PART. *JS
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Jul 8, 2014
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAIL... Read more
PONTIAC
GRAND PRIX
(2004) — STRUCTURE:BODY
Jul 8, 2014
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAIL... Read more
PONTIAC
GRAND PRIX
(2004) — EQUIPMENT
Jul 8, 2014
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAIL... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Jul 8, 2014
Incident date: Feb 23, 2012
EVERY SINCE I HAVE HAD THIS VEHICLE OFF AND ON I'VE HAD THIS PROBLEM, I WOULD TRY UNLOCK MY CAR DOOR WITH THE KEY AND IT DIDN'T OPEN I WAS AT THE PARK WITH MY GRANDDAUGHTER AND THERE WAS A DOG CHASING ME AND I HAD MY GRANDDAUGHTER WITH ME BUT I COULDN'T GET IN SO I CLIMBED ON THE CAR THAT'S WHEN I FIRST FOUND OUT. THE SECOND TIME IS WHEN I WAS OUT WITH SOME FRIENDS & THE CAR WOULDN'T OPEN WITH THE... Read more
PONTIAC
GRAND PRIX
(2005) — UNKNOWN OR OTHER
Jul 8, 2014
Incident date: Feb 23, 2012
EVERY SINCE I HAVE HAD THIS VEHICLE OFF AND ON I'VE HAD THIS PROBLEM, I WOULD TRY UNLOCK MY CAR DOOR WITH THE KEY AND IT DIDN'T OPEN I WAS AT THE PARK WITH MY GRANDDAUGHTER AND THERE WAS A DOG CHASING ME AND I HAD MY GRANDDAUGHTER WITH ME BUT I COULDN'T GET IN SO I CLIMBED ON THE CAR THAT'S WHEN I FIRST FOUND OUT. THE SECOND TIME IS WHEN I WAS OUT WITH SOME FRIENDS & THE CAR WOULDN'T OPEN WITH THE... Read more
PONTIAC
GRAND PRIX
(2005) — STRUCTURE:BODY
Jul 8, 2014
Incident date: Feb 23, 2012
EVERY SINCE I HAVE HAD THIS VEHICLE OFF AND ON I'VE HAD THIS PROBLEM, I WOULD TRY UNLOCK MY CAR DOOR WITH THE KEY AND IT DIDN'T OPEN I WAS AT THE PARK WITH MY GRANDDAUGHTER AND THERE WAS A DOG CHASING ME AND I HAD MY GRANDDAUGHTER WITH ME BUT I COULDN'T GET IN SO I CLIMBED ON THE CAR THAT'S WHEN I FIRST FOUND OUT. THE SECOND TIME IS WHEN I WAS OUT WITH SOME FRIENDS & THE CAR WOULDN'T OPEN WITH THE... Read more
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Jul 8, 2014
Incident date: Apr 1, 2014
THE TRANSMISSION BANGS INTO GEAR AND THE SPEEDOMETER GOES CRAZY. AT TIMES THE CAR WILL NOT START. I HAVE SPENT OVER 3K ON THIS FIX, WITH THREE DIFFERENT AUTO REPAIR SERVICE CENTERS, WITHOUT IT BEING RESOLVED. THE LAST REPAIR SERVICE REPLACED THE ECM (ELECTRONIC CONTROL MODULE), WHICH SEEMED TO FIX THE ISSUE FOR ABOUT 2 WEEKS, THEN IT STARTED AGAIN. I TOOK IT BACK TO THE REPAIR PLACE WHO SAID HE CL... Read more
Incident date: Jun 22, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED TO 60 MPH INDEPENDENTLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE RESUMED NORMAL ACCELERATION AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE DEALER WAS CONTACTED AND DID NOT OFFER A REMEDY. ... Read more
Incident date: Jul 11, 2007
PURCHASED NEW PONTIAC G6 2006 ON JUNE 2, 2007, 72 MILES. JULY 2007, PROBLEMS WITH CRUISE CONTROL. CONTACTED RELIABLE PONTIAC WITH PROBLEM. NEVER RETURNED MY CALL. TOOK IT TO THOMPSON'S PLACERVILLE, ACTED LIKE I DID NOT KNOW HOW TO WORK A CRUISE CONTROL. CONTINUED TO HAVE ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. SPOKE WITH DAVID O'KEEF, PONTIAC CUSTOMER SERVICE (866) 790-5600, EXT 31952, R... Read more
Incident date: Jul 11, 2007
PURCHASED NEW PONTIAC G6 2006 ON JUNE 2, 2007, 72 MILES. JULY 2007, PROBLEMS WITH CRUISE CONTROL. CONTACTED RELIABLE PONTIAC WITH PROBLEM. NEVER RETURNED MY CALL. TOOK IT TO THOMPSON'S PLACERVILLE, ACTED LIKE I DID NOT KNOW HOW TO WORK A CRUISE CONTROL. CONTINUED TO HAVE ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. SPOKE WITH DAVID O'KEEF, PONTIAC CUSTOMER SERVICE (866) 790-5600, EXT 31952, R... Read more
Incident date: Jul 11, 2007
PURCHASED NEW PONTIAC G6 2006 ON JUNE 2, 2007, 72 MILES. JULY 2007, PROBLEMS WITH CRUISE CONTROL. CONTACTED RELIABLE PONTIAC WITH PROBLEM. NEVER RETURNED MY CALL. TOOK IT TO THOMPSON'S PLACERVILLE, ACTED LIKE I DID NOT KNOW HOW TO WORK A CRUISE CONTROL. CONTINUED TO HAVE ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. SPOKE WITH DAVID O'KEEF, PONTIAC CUSTOMER SERVICE (866) 790-5600, EXT 31952, R... Read more
Incident date: Jul 11, 2007
PURCHASED NEW PONTIAC G6 2006 ON JUNE 2, 2007, 72 MILES. JULY 2007, PROBLEMS WITH CRUISE CONTROL. CONTACTED RELIABLE PONTIAC WITH PROBLEM. NEVER RETURNED MY CALL. TOOK IT TO THOMPSON'S PLACERVILLE, ACTED LIKE I DID NOT KNOW HOW TO WORK A CRUISE CONTROL. CONTINUED TO HAVE ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. SPOKE WITH DAVID O'KEEF, PONTIAC CUSTOMER SERVICE (866) 790-5600, EXT 31952, R... Read more
Incident date: Jul 11, 2007
PURCHASED NEW PONTIAC G6 2006 ON JUNE 2, 2007, 72 MILES. JULY 2007, PROBLEMS WITH CRUISE CONTROL. CONTACTED RELIABLE PONTIAC WITH PROBLEM. NEVER RETURNED MY CALL. TOOK IT TO THOMPSON'S PLACERVILLE, ACTED LIKE I DID NOT KNOW HOW TO WORK A CRUISE CONTROL. CONTINUED TO HAVE ELECTRICAL PROBLEMS THROUGHOUT THE VEHICLE. SPOKE WITH DAVID O'KEEF, PONTIAC CUSTOMER SERVICE (866) 790-5600, EXT 31952, R... Read more
Incident date: Jul 18, 2013
RETURNED TO CAR,AFTER LEAVING THE GYM, CAR WOULD NOT START MAKING LOUD NOISE WHEN ATTEMPTING TO START. TRIPLE AAA CAME ATTEMPTED TO CHARGE BATTERY THEN CHANGE BATTERY STILL NOT STARTING SO IT WAS TOWED TO DEALER. DEALER REPORTED COULD NOT GET ENGINE TO GO FORWARD OR BACKWARDS QUESTIONED IF WARNING LIGHTS CAME ON OR ANY LEAKS WHICH THERE WERE NONE, INFORMED I WOULD NEED NEW ENGINE AND DECIDED TO G... Read more
Incident date: Jul 18, 2013
RETURNED TO CAR,AFTER LEAVING THE GYM, CAR WOULD NOT START MAKING LOUD NOISE WHEN ATTEMPTING TO START. TRIPLE AAA CAME ATTEMPTED TO CHARGE BATTERY THEN CHANGE BATTERY STILL NOT STARTING SO IT WAS TOWED TO DEALER. DEALER REPORTED COULD NOT GET ENGINE TO GO FORWARD OR BACKWARDS QUESTIONED IF WARNING LIGHTS CAME ON OR ANY LEAKS WHICH THERE WERE NONE, INFORMED I WOULD NEED NEW ENGINE AND DECIDED TO G... Read more
Incident date: Jul 19, 2013
THE DRIVER SIDE SEAT BROKE WHEN I SAT IN IT.THE SEAT NOW LEANS TO THE RIGHT AND REST AGAINST THE CENTER CONSOLE. I HAD A GM DEALERSHIP LOOK AT IT AND THEY SAID THERE IS A BROKEN WELD ON THE RIGHT SIDE AND THEY WOULD NEED TO REPLACE THE SEAT FRAME AT A COST OF $1,000 (PARTS AND LABOR). THEY SAID THIS IS A SAFETY ISSUE AND I SHOULD REPLACE IT TO AVOID POSSIBLE INJURY IN CASE OF AN ACCIDENT. I DON... Read more
Incident date: Jan 15, 2014
PASSENGER SIDE HEADLIGHT IS OUT DUE TO SHORTING/ MELTING WIRE HARNESS. I HAVE WITNESSED SEVERAL ABOUT(15) PONTIAC G6 WITH THEIR HEADLIGHT OUT ON THE EXACT SAME SIDE AS MY VEHICLE(PASSENGER) SIDE MOSTLY. AFTER FINDING THE REAL PROBLEM I'M GOING TO REPLACE THE WHOLE WIRING HARNESS MYSELF. NOTHING ELSE FOLLOWS--------------------------------------------------------------------------------------... Read more
Incident date: Jul 2, 2014
I GET IN MY CAR PUT THE KEY IN THE IGNITION AND START MY CAR, I THEN PUT THE CAR IN DRIVE AND GET GOING ABOUT 35/40 AND THE DOOR LOCKS START GOING UP AND DOWN BY THEM SELF. LATER THAT DAY I OPEN MY DOOR AND GET IN MY CAR WITHOUT THE KEY IN THE IGNITION AND THE DOOR LOCKS START TO GO UP AND DOWN AGAIN ON THERE OWN. I HAVE CONTACTED THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY TELL ME MY VIN H... Read more
Incident date: Jul 2, 2014
I GET IN MY CAR PUT THE KEY IN THE IGNITION AND START MY CAR, I THEN PUT THE CAR IN DRIVE AND GET GOING ABOUT 35/40 AND THE DOOR LOCKS START GOING UP AND DOWN BY THEM SELF. LATER THAT DAY I OPEN MY DOOR AND GET IN MY CAR WITHOUT THE KEY IN THE IGNITION AND THE DOOR LOCKS START TO GO UP AND DOWN AGAIN ON THERE OWN. I HAVE CONTACTED THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY TELL ME MY VIN H... Read more
Incident date: Jul 2, 2014
I GET IN MY CAR PUT THE KEY IN THE IGNITION AND START MY CAR, I THEN PUT THE CAR IN DRIVE AND GET GOING ABOUT 35/40 AND THE DOOR LOCKS START GOING UP AND DOWN BY THEM SELF. LATER THAT DAY I OPEN MY DOOR AND GET IN MY CAR WITHOUT THE KEY IN THE IGNITION AND THE DOOR LOCKS START TO GO UP AND DOWN AGAIN ON THERE OWN. I HAVE CONTACTED THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY TELL ME MY VIN H... Read more
PONTIAC
BONNEVILLE
(1998) — SERVICE BRAKES
Jul 7, 2014
Incident date: Apr 14, 2004
I WAS DRIVING ON THE NEW YORK THRUWAY AND ALL OF A SUDDEN, MY CAR SHUT OFF. I HAD TO POWER STEER, NO POWER BRAKES, THE FUEL GAUGE READ NO FUEL AND THE BELLS WENT OFF. I HAD TO TRY TO GET TO A SAFE PLACE AND RESTART MY CAR. THIS HAS HAPPENED MANY MORE TIMES. I CAN BE GOING 25MPH OR 70MPH; I CAN HAVE THE CRUISE ON OR OFF; I CAN HAVE THE HEAT OR A/C ON OR OFF, IT DOES NOT MATTER; IN ALL CASES, TH... Read more
PONTIAC
BONNEVILLE
(1998) — ENGINE
Jul 7, 2014
Incident date: Apr 14, 2004
I WAS DRIVING ON THE NEW YORK THRUWAY AND ALL OF A SUDDEN, MY CAR SHUT OFF. I HAD TO POWER STEER, NO POWER BRAKES, THE FUEL GAUGE READ NO FUEL AND THE BELLS WENT OFF. I HAD TO TRY TO GET TO A SAFE PLACE AND RESTART MY CAR. THIS HAS HAPPENED MANY MORE TIMES. I CAN BE GOING 25MPH OR 70MPH; I CAN HAVE THE CRUISE ON OR OFF; I CAN HAVE THE HEAT OR A/C ON OR OFF, IT DOES NOT MATTER; IN ALL CASES, TH... Read more
PONTIAC
BONNEVILLE
(1998) — VEHICLE SPEED CONTROL
Jul 7, 2014
Incident date: Apr 14, 2004
I WAS DRIVING ON THE NEW YORK THRUWAY AND ALL OF A SUDDEN, MY CAR SHUT OFF. I HAD TO POWER STEER, NO POWER BRAKES, THE FUEL GAUGE READ NO FUEL AND THE BELLS WENT OFF. I HAD TO TRY TO GET TO A SAFE PLACE AND RESTART MY CAR. THIS HAS HAPPENED MANY MORE TIMES. I CAN BE GOING 25MPH OR 70MPH; I CAN HAVE THE CRUISE ON OR OFF; I CAN HAVE THE HEAT OR A/C ON OR OFF, IT DOES NOT MATTER; IN ALL CASES, TH... Read more
Incident date: Jul 7, 2013
LOSS OF POWER STEERING CAN NOT TURN VEHICLE
Incident date: Jul 7, 2013
LOSS OF POWER STEERING CAN NOT TURN VEHICLE