Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jul 2, 2014
HEADLIGHTS STOPPED WORKING LOW BEAM ONLY. THOUGHT THE BULBS BURNT OUT BUT IT'S THE WIRING AND CONNECTORS ARE MELTING INSIDE THE ASSEMBLY. NO WATER IT'S DRY. GOT LIGHTS TO WORK BUT WIRES GET HOT FAST AND THEY STOP WORKING. *TR
PONTIAC
GRAND PRIX
(2008) - ENGINE
Jul 13, 2014
Incident date: Jul 3, 2014
ACCELERATED TO ON RAMP OF EXPRESSWAY, REACHED APPROXIMATELY 60 MPH. VEHICLE IMMEDIATELY DECELERATED. I PULLED OFF TO THE SIDE OF THE EXPRESSWAY AND TURNED THE CAR OFF. ATTEMPTED TO TURN CAR BACK ON. IT DID NOT TURN OVER. BATTERY WAS OK, ENGINE WAS NOT. CAR HAD TO BE TOWED TO SERVICE CENTER. IGNITION CONTROL MODULE, IGNITION COILS, SPARK PLUG WIRES REPLACED. HEFTY REPAIR BILL. ONE WEEK LATER, ACCEL... Read more
Incident date: Jun 3, 2013
I'VE BEEN HAVING TROUBLE WITH THE IGNITION SWITCH. WITHOUT WARNING THE CAR WILL NOT START, AND THE SECURITY LIGHT COMES ON. AFTER HAVING IT TOWED TO A MECHANIC AND 170 DOLLARS LATTER I WAS TOLD IT WAS THE IGNITION SWITCH. IT COMES IN TWO PARTS AND NO ONE KNOW WHICH PART IT NEEDS. I'VE SEEN TWO OTHER MECHANICS SINCE, SAME STORY. THIS MONTH FINALLY, THE PONTIAC GRAND AM WAS ADDED TO THE RECALL LIST ... Read more
Incident date: Jul 12, 2014
WHEN APPLYING BRAKES AT APPROXIMATELY 15 MPH, THE CAR JERKED VERY HARD AND I HEARD WHAT SOUNDED LIKE THE BACK WHEELS ALMOST LOCK UP. IT ALMOST FELT LIKE IT WAS SUDDENLY THROWN INTO REVERSE & THE CAR WAS TRYING TO ADJUST. IT OCCURRED EVERY TIME I SLOWED DOWN TO TURN OR STOP WHEN APPLYING THE BRAKES. LUCKILY THE 18 WHEELER BEHIND ME COMING OFF THE INTERSTATE WAS FAR ENOUGH BEHIND ME BUT HAD HE BE... Read more
Incident date: Jul 12, 2014
WHEN APPLYING BRAKES AT APPROXIMATELY 15 MPH, THE CAR JERKED VERY HARD AND I HEARD WHAT SOUNDED LIKE THE BACK WHEELS ALMOST LOCK UP. IT ALMOST FELT LIKE IT WAS SUDDENLY THROWN INTO REVERSE & THE CAR WAS TRYING TO ADJUST. IT OCCURRED EVERY TIME I SLOWED DOWN TO TURN OR STOP WHEN APPLYING THE BRAKES. LUCKILY THE 18 WHEELER BEHIND ME COMING OFF THE INTERSTATE WAS FAR ENOUGH BEHIND ME BUT HAD HE BE... Read more
Incident date: May 7, 2008
MY G6 JUST KEEPS HAVING ISSUES. I DON'T DRIVE IT A LOT SO I DO NOT HAVE A LOT OF MILES ON IT FOR BEING A 2006 SO SOME OF THE ISSUE WITH THE CAR LIKE THE WINDSHIELD WIPERS NOT WORKING ALL THE TIME HAVE JUST COME UP. I DO NOT THINK IT IS DO TO AGE OF THE CAR; I THINK THEY SHOULD STILL FIX ANY DEFECTS WITH THE CAR. I LOVE PONTIAC'S I HAD A SUNFIRE BEFORE THIS. I HAVE NEVER RECEIVE ANY RECALLS ON THIS... Read more
Incident date: May 7, 2008
MY G6 JUST KEEPS HAVING ISSUES. I DON'T DRIVE IT A LOT SO I DO NOT HAVE A LOT OF MILES ON IT FOR BEING A 2006 SO SOME OF THE ISSUE WITH THE CAR LIKE THE WINDSHIELD WIPERS NOT WORKING ALL THE TIME HAVE JUST COME UP. I DO NOT THINK IT IS DO TO AGE OF THE CAR; I THINK THEY SHOULD STILL FIX ANY DEFECTS WITH THE CAR. I LOVE PONTIAC'S I HAD A SUNFIRE BEFORE THIS. I HAVE NEVER RECEIVE ANY RECALLS ON THIS... Read more
Incident date: May 7, 2008
MY G6 JUST KEEPS HAVING ISSUES. I DON'T DRIVE IT A LOT SO I DO NOT HAVE A LOT OF MILES ON IT FOR BEING A 2006 SO SOME OF THE ISSUE WITH THE CAR LIKE THE WINDSHIELD WIPERS NOT WORKING ALL THE TIME HAVE JUST COME UP. I DO NOT THINK IT IS DO TO AGE OF THE CAR; I THINK THEY SHOULD STILL FIX ANY DEFECTS WITH THE CAR. I LOVE PONTIAC'S I HAD A SUNFIRE BEFORE THIS. I HAVE NEVER RECEIVE ANY RECALLS ON THIS... Read more
Incident date: Apr 15, 2014
THIS INCIDENT HAS HAPPENED NO LESS THAN 100 TIMES IN THE PAST 3 MONTHS. STARTED OFF IN MID APRIL WITH THE DASHBOARD ALERT BEEPS, AND WARNING DISPLAY THAT THE POWER STEER IS NOT SERVICEABLE, FOLLOWED BY A 2ND ALERT THE ESC IS OFF. ALONG WITH THE ALERTS. I LOST ALL POWER STEERING. WHEN THE CAR IS SHUT OFF AND RESTARTED, THE ERROR WAS CLEARED AND NORMAL STEERING CONTROL RESUMED.AND FROM MID APRIL 20... Read more
Incident date: Apr 15, 2014
THIS INCIDENT HAS HAPPENED NO LESS THAN 100 TIMES IN THE PAST 3 MONTHS. STARTED OFF IN MID APRIL WITH THE DASHBOARD ALERT BEEPS, AND WARNING DISPLAY THAT THE POWER STEER IS NOT SERVICEABLE, FOLLOWED BY A 2ND ALERT THE ESC IS OFF. ALONG WITH THE ALERTS. I LOST ALL POWER STEERING. WHEN THE CAR IS SHUT OFF AND RESTARTED, THE ERROR WAS CLEARED AND NORMAL STEERING CONTROL RESUMED.AND FROM MID APRIL 20... Read more
Incident date: Jul 27, 2011
ON 3-14-12 THE IGNITION SWITCH HAD BEEN ON AND I TOOK IT IN TO GET LOOKED INTO AT THE DON LEDFORD'S CAR DEALERSHIP IN CLEVELAND TN. ON THIS DATE THEY RAN TEST AND FOUND NO LEAKS AT ALL. THEY SAID IT WAS OK TO DRIVE THE CAR. ON 07-27-12 I TOOK THE CAR IN TO GET A NEW IGNITION SWITCH BECAUSE THEY TOLD ME AT THE DEALERSHIP I NEEDED A NEW IGNITION SWITCH.THE CAR WOULD NOT START PERIODICALLY AND IT WAS... Read more
Incident date: Mar 1, 2001
I HAVE HAD THIS VEHICLE FOR 14 YEARS & HAVE MULTIPLE ISSUES WITH IT IN THAT THE IGNITION SWITCH HAS BEEN REPLACED 2 TO 3 TIMES IN THE FIRST 3 YEARS OF OWNING THE CAR AND NEVER DID WORK PROPERTY; I HAD TO HAVE THE INTAKE GASKET DONE & THE HEAD GASKET DONE; I TOO HAD AN ISSUE W/ THE ABS LIGHT BEING ON AND A WIRE OR SOMETHING WAS OFF. LUCKILY I HAVE A RELATIVE WHO IS A MECHANIC AND DID NOT HAVE TO E... Read more
Incident date: Mar 1, 2001
I HAVE HAD THIS VEHICLE FOR 14 YEARS & HAVE MULTIPLE ISSUES WITH IT IN THAT THE IGNITION SWITCH HAS BEEN REPLACED 2 TO 3 TIMES IN THE FIRST 3 YEARS OF OWNING THE CAR AND NEVER DID WORK PROPERTY; I HAD TO HAVE THE INTAKE GASKET DONE & THE HEAD GASKET DONE; I TOO HAD AN ISSUE W/ THE ABS LIGHT BEING ON AND A WIRE OR SOMETHING WAS OFF. LUCKILY I HAVE A RELATIVE WHO IS A MECHANIC AND DID NOT HAVE TO E... Read more
Incident date: Mar 1, 2001
I HAVE HAD THIS VEHICLE FOR 14 YEARS & HAVE MULTIPLE ISSUES WITH IT IN THAT THE IGNITION SWITCH HAS BEEN REPLACED 2 TO 3 TIMES IN THE FIRST 3 YEARS OF OWNING THE CAR AND NEVER DID WORK PROPERTY; I HAD TO HAVE THE INTAKE GASKET DONE & THE HEAD GASKET DONE; I TOO HAD AN ISSUE W/ THE ABS LIGHT BEING ON AND A WIRE OR SOMETHING WAS OFF. LUCKILY I HAVE A RELATIVE WHO IS A MECHANIC AND DID NOT HAVE TO E... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jul 11, 2014
Incident date: Jan 6, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,155.
PONTIAC
GRAND PRIX
(2001) - ELECTRICAL SYSTEM:IGNITION
Jul 11, 2014
Incident date: Nov 11, 2013
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION. AS A RESULT, THE VEHICLE WAS UNABLE TO BE POWERED OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
PONTIAC
GRAND PRIX
(2002) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Jul 11, 2014
Incident date: Jan 7, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
PONTIAC
GRAND PRIX
(2002) - ELECTRICAL SYSTEM
Jul 11, 2014
Incident date: Jan 7, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Incident date: Apr 1, 2013
WHILE DOING A SPRINGTIME CHECK OF MY GTO, NOTICED COIL COVER RUBBING ON FUEL RAIL FEED LINE. ABRASION WAS ALMOST ALL THE WAY THROUGH THE LINE. HAD TO REPLACE WITH STEEL BRAIDED LINE FROM RUSSELS. COULD HAVE CAUSED FIRE IN THE ENGINE BAY. *TR
Incident date: Jul 4, 2014
PASSENGER SEAT CUSHION AIRBAG SENSOR MODULE OR PPS IS DEFECTIVE AND DOES NOT ARM THE PASSENGER AIRBAG WITH AN ADULT IN THE PASSENGER SEAT. DEALER ESTIMATE IS $1000 TO REPLACE THE SEAT CUSHION. THIS SEEMS TO BE AN ISSUE WITH MOST IF NOT EVENTUALLY ALL PONTIAC SOLSTICES. THIS SUB STANDARD CRITICAL LIFE SAFETY PART SHOULD BE RECALLED AND REPLACED. *TR
Incident date: Jun 2, 2014
MY CAR WAS NOT ON THE RECALL LIST ,YET I AM HAVING SO MUCH TROUBLE WITH MY IGNITION,CAN NOT TURN MY KEY IN THE IGNITION. PLEASE ADVISE. *TR
Incident date: Jul 10, 2014
TL* THE CONTACT OWNS A 1991 PONTIAC FIREBIRD. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SOUDER JOINT WAS FRACTURED WHICH, ALLOWED FUEL TO LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 94V077000 (FUEL SYSTEM, GASOLINE). TH... Read more
Incident date: Jul 7, 2014
A FUEL TYPE ODOR WAS PRESENT INSIDE THE GARAGE. REPLACED THE GAS CAP BUT ORDER CONTINUNES. DO NOT SEE ANY LEAKS. HAVEN'T TAKEN VEHICLE TO SHOP YET BUT SAW OTHER PEOPLE WITH THE SAME ISSUE. *TR
Incident date: May 21, 2014
THE KEY CAN BE PULLED OUT OR FALL OUT OF THE IGNITION CYLINDER WITH ALMOST NO RESISTANCE IN THE RUN POSITION, AND DOOR AJAR, KEYS IN IGNITION CHIMES NO LONGER OPERATE AFTER FIRST OCCURRENCE OF KEY FALLOUT. KEY FALLOUT OCCURS EASIER AS TIME GOES ON, I AM UNSURE OF THE EXACT DATE OF FIRST OCCURRENCE. *TR
Incident date: May 21, 2014
THE KEY CAN BE PULLED OUT OR FALL OUT OF THE IGNITION CYLINDER WITH ALMOST NO RESISTANCE IN THE RUN POSITION, AND DOOR AJAR, KEYS IN IGNITION CHIMES NO LONGER OPERATE AFTER FIRST OCCURRENCE OF KEY FALLOUT. KEY FALLOUT OCCURS EASIER AS TIME GOES ON, I AM UNSURE OF THE EXACT DATE OF FIRST OCCURRENCE. *TR
Incident date: Jan 15, 2014
THE BRAKE LIGHTS COME ON FOR NO REASON AND SPEED CONTROL CEASES TO FUNCTION. WHEN THE BRAKE IS PRESSED THE BRAKE LIGHTS SHUT OFF, THEREBY NOT FUNCTIONING WHEN THEY SHOULD. IN ADDITION, IF THE BRAKE IS PRESSED SLIGHTLY THE CRUISE CONTROL WILL FUNCTION. THE DEALER REPLACED THE BRAKE SWITCH AND IT WORKED FOR ONLY ONE WEEK. DI-ELECTRIC GREASE WAS APPLIED TO THE COMPUTER HARNESS PINS AND THAT ALSO ... Read more
Incident date: Jan 15, 2014
THE BRAKE LIGHTS COME ON FOR NO REASON AND SPEED CONTROL CEASES TO FUNCTION. WHEN THE BRAKE IS PRESSED THE BRAKE LIGHTS SHUT OFF, THEREBY NOT FUNCTIONING WHEN THEY SHOULD. IN ADDITION, IF THE BRAKE IS PRESSED SLIGHTLY THE CRUISE CONTROL WILL FUNCTION. THE DEALER REPLACED THE BRAKE SWITCH AND IT WORKED FOR ONLY ONE WEEK. DI-ELECTRIC GREASE WAS APPLIED TO THE COMPUTER HARNESS PINS AND THAT ALSO ... Read more
Incident date: Jul 3, 2014
I WAS DRIVING DOWN THE STREET AND NOTICED I COULDN'T HEAR THE TURN SIGNAL CLICK. WHEN I GOT OUT OF MY CAR, I CHECK TO MAKE SURE THEY WORKED. THEY DID. I THEN TURNED MY CAR OFF AND THEN ON AGAIN AND THE WARNING CHIME DID NOT MAKE NOISE. IF A SEATBELT IS NOT ON, THE CHIME NO LONGER SOUNDS EITHER FOR BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. I CAN'T TELL WITHOUT VISIBLE LOOKING IF MY TURN S... Read more
Incident date: Aug 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THE OFF AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT SENSOR MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WA... Read more
Incident date: Aug 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THE OFF AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT SENSOR MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WA... Read more
Incident date: Apr 24, 2014
RECEIVED A RECALL ON FAULTY IGNITION SWITCH DATED APRIL 2014. CALLED A DEALER TO INQUIRE ON APRIL 24, 2014. WAS TOLD THAT PART WOULD BE ORDERED AND WE WOULD BE NOTIFIED WHEN AVAILABLE. CALLED 5/19/14 AGAIN TO DEALER, NO PART IN YET. CALLED AGAIN JULY 3, 2014. FINALLY AN APPOINTMENT WAS SET UP FOR WED. JULY 9TH (YESTERDAY). I FEEL THAT IS WAY TOO LONG TO WAIT FOR WHAT COULD BE A LIFE OR DEATH MATTE... Read more
Incident date: Jul 4, 2014
WHILE DRIVING OUT OF TOWN ON JULY 4, 2014, THE AIRBAG LIGHT FOR PASSENGER WENT FROM ON TO OFF (THERE WAS A PASSENGER IN THE SEAT) AND A SERVICE AIRBAG WARNING LIGHT CAME ON. CALLED DEALER TO CHECK ON THIS, ALREADY HAD AN APPOINTMENT SCHEDULED FOR JULY 9TH TO REPLACE IGNITION SWITCH (RECALL). WERE TOLD THAT THE TWO INCIDENTS WERE NOT RELATED. RECEIVED A PHONE CALL FROM THE SERVICE DEPARTMENT (AT D... Read more
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Jul 10, 2014
Incident date: Jul 1, 2014
2000 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED EVERY TIME SHE STARTED THE VEHICLE, IT WOULD SHUT OFF, AND THE KEY WOULD GET STUCK IN THE IGNITION. *JB
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jul 10, 2014
Incident date: Jul 10, 2014
HEADLIGHT AND LOW BEAMS ARE NOT WORKING AGAIN. REPLACED THIS PROBLEM ABOUT THREE - FOUR MONTHS AGO AND AGAIN STOPPED WORKING AFTER SPENT 300.00. I WAS COMING OUT OF THE STORE GOT INTO THE CAR AND STARTED DRIVING AND WENT OUT AGAIN. I SEE THERE IS LOTS OF PEOPLE HAVING THE SAME PROBLEM AND SOMETHING NEEDS TO BE DONE. NOW AGAIN I AM WITHOUT A CAR AND CANT DRIVE IT AGAIN AT NIGHT. *TR
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jul 10, 2014
Incident date: Jul 10, 2014
HEADLIGHT AND LOW BEAMS ARE NOT WORKING AGAIN. REPLACED THIS PROBLEM ABOUT THREE - FOUR MONTHS AGO AND AGAIN STOPPED WORKING AFTER SPENT 300.00. I WAS COMING OUT OF THE STORE GOT INTO THE CAR AND STARTED DRIVING AND WENT OUT AGAIN. I SEE THERE IS LOTS OF PEOPLE HAVING THE SAME PROBLEM AND SOMETHING NEEDS TO BE DONE. NOW AGAIN I AM WITHOUT A CAR AND CANT DRIVE IT AGAIN AT NIGHT. *TR
PONTIAC
GRAND PRIX
(1997) - ENGINE
Jul 9, 2014
Incident date: Jun 3, 2014
WHILE DRIVING, THE CAR STOPPED WITH NO CODE. I WAS ABLE TO RESTART THE CAR. THE NEXT WEEK, THE CAR STOPPED AGAIN WITHOUT ANY CODE. BASED ON OTHER COMPLAINTS, THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL STOP AGAIN WITHOUT WARNING. *TR
PONTIAC
GRAND PRIX
(1997) - ELECTRICAL SYSTEM
Jul 9, 2014
Incident date: Jun 3, 2014
WHILE DRIVING, THE CAR STOPPED WITH NO CODE. I WAS ABLE TO RESTART THE CAR. THE NEXT WEEK, THE CAR STOPPED AGAIN WITHOUT ANY CODE. BASED ON OTHER COMPLAINTS, THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL STOP AGAIN WITHOUT WARNING. *TR
PONTIAC
GRAND PRIX
(2005) - POWER TRAIN
Jul 9, 2014
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN AND DIFFICULT TO SHIFT INTO ANOTHER GEAR. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE... Read more
PONTIAC
GRAND PRIX
(2005) - STEERING:RACK AND PINION
Jul 9, 2014
Incident date: Oct 7, 2008
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN AND DIFFICULT TO SHIFT INTO ANOTHER GEAR. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE... Read more
Incident date: Aug 29, 2004
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED AND CRASHED INTO A TREE. THE DRIVER WAS KILLED AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/22/14*CN UPDATED 05/19/2015 *JS
Crash
1 injured
1 deaths
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000... Read more
Incident date: Jun 23, 2014
I WAS DRIVING THE VEHICLE ON A FREEWAY AT 65 MILES PER HOUR. WITH NO WARNING, THE ENGINE STOPPED. LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST ONTO THE SHOULDER. I TRIED TO RESTART THE VEHICLE, IT WOULD NOT START. I CALLED FOR HELP ON THE ROADSIDE AND WAITED FOR ASSISTANCE. THE VEHICLE WAS SITTING FOR ABOUT 10 MINUTES. I CRAWLED UNDER THE VEHICLE AND KNOCKED ON THE GAS TANK. I TRIED TO START IT... Read more
Incident date: Jun 21, 2014
MY 2007 PONTIAC G6 WAS NO LONGER ABLE TO SHIFT BETWEEN GEARS AS I ATTEMPTED TO PARK. ONCE THE SHIFTER WAS MOVED TO THE PARK POSITION AND MY FOOT RELEASED THE BRAKE, THE CAR CONTINUED TO ROLL. UPON INSPECTION, IT BECAME KNOWN THAT THE SHIFTER CABLE LINKAGE WAS FRACTURED. I FOUND THERE WAS AN OPEN RECALL BY GM ON PONTIAC G6 VEHICLES MANUFACTURED FROM MAY 26, 2004 TO SEPTEMBER 28,2007 (MODEL YEAR 2... Read more
Incident date: Jul 9, 2014
AS I WAS PULLING OUT OF A PARKING SPACE ON MY WAY TO WORK THIS MORNING. I BACKED UP TO THEN GO FORWARD AND TURN TO HEAD OUT OF MY RESIDENCE AND THE STEERING WHEEL WOULD JUST TURN, BUT THE TIRES WOULD NOT TURN. I AM LEASING THIS CAR AT DRIVETIME. THEY'RE WARRANTY WILL NOT COVER THIS PART, WHICH IS VERY UPSETTING AS I HAVE ONLY HAD THE CAR SINCE MAY, 2014. I'M GLAD THIS HAPPENED IN A SAFE AREA. I FE... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA C... Read more
Crash
1 injured
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA C... Read more
Crash
1 injured
Incident date: Jun 10, 2014
RECEIVING NOTICES FROM GM ABOUT RECALL #14116 BUT NO DEALER HAS THE PARTS TO FIX THE RECALL NOTICE. RECALL SAYS SUDDEN LOSS OF POWER STEERING POSSIBLE AND WOULD LIKE TO GET REPAIRED. LOCAL DEALERS HAVE NO SOLUTION AND SIMPLY SAYS THE MFR. HAS NOT SENT THE PART. *JS
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Jul 8, 2014
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAIL... Read more