Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Mar 17, 2014
WE OWN A 2007 PONTIAC G5 AND ABOUT 4 MONTHS AGO WE STARTED NOTICING THE AIR BAG LIGHT COMING ON, BUT THEN IT WOULD GO BACK OFF ON ITS OWN. IT HAS EXHIBITED THIS ON AND OFF PATTERN FOR 4 MONTHS NOW AND THERE IS NO RHYME OR REASON FOR IT. WE HAVE OWNED THE CAR FOR APPROXIMATELY 4 YEARS AND HAVE NEVER HAD THIS AIR BAG LIGHT PROBLEM BEFORE. THE CAR HAS NEVER BEEN IN ANY ACCIDENTS. TODAY WE HAD OUR... Read more
Incident date: Apr 10, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ELECTRICAL SYSTEM FAILURES DUE TO THE WIRES BEING CUT AND GLUED BACK TOGETHER. IN ADDITION, THE HEADLIGHTS WERE FLICKERING. THE FAILURE OCCURRED ON EIGHT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED ... Read more
Incident date: Apr 10, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ELECTRICAL SYSTEM FAILURES DUE TO THE WIRES BEING CUT AND GLUED BACK TOGETHER. IN ADDITION, THE HEADLIGHTS WERE FLICKERING. THE FAILURE OCCURRED ON EIGHT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED ... Read more
Incident date: Apr 10, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ENGINE STALLED AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ELECTRICAL SYSTEM FAILURES DUE TO THE WIRES BEING CUT AND GLUED BACK TOGETHER. IN ADDITION, THE HEADLIGHTS WERE FLICKERING. THE FAILURE OCCURRED ON EIGHT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED ... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT FAILED TO ILLUMINATE WHEN A PASSENGER SEAT WAS OCCUPIED. THE CONTACT ALSO STATED THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Incident date: Jul 10, 2014
SERVICE AIR BAGS ALERT ON THE DIC WHEN CAR IS TURNED ON. *TR
Incident date: Jan 13, 2014
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. ALSO NOTE THAT THE AIR BAG WILL GO ON OFF INTERMITTENTLY WITH SOMEONE IN THE SEAT. A 200 POUND MAN SITTING IN THE SEAT SHOULD RENDER THE AIRBAG OPERATIONAL, HOWEVER, IT STAYS OFF AND LIGHT ON. THIS IS A SEVERE SAFETY ISSUE THAT IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY/OPERATE CO... Read more
Incident date: Jan 13, 2014
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. ALSO NOTE THAT THE AIR BAG WILL GO ON OFF INTERMITTENTLY WITH SOMEONE IN THE SEAT. A 200 POUND MAN SITTING IN THE SEAT SHOULD RENDER THE AIRBAG OPERATIONAL, HOWEVER, IT STAYS OFF AND LIGHT ON. THIS IS A SEVERE SAFETY ISSUE THAT IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY/OPERATE CO... Read more
Incident date: Jan 13, 2014
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. ALSO NOTE THAT THE AIR BAG WILL GO ON OFF INTERMITTENTLY WITH SOMEONE IN THE SEAT. A 200 POUND MAN SITTING IN THE SEAT SHOULD RENDER THE AIRBAG OPERATIONAL, HOWEVER, IT STAYS OFF AND LIGHT ON. THIS IS A SEVERE SAFETY ISSUE THAT IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY/OPERATE CO... Read more
Incident date: Jul 16, 2014
THE PASSENSGER SEAT AIR BAG SENSOR STOPPED WORKING AT 32000 MILES. *TR
Incident date: Aug 6, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE, SERVICE STABILITY AND SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SPEED SUDDENLY DECELERATED AFTER THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO... Read more
Incident date: Jun 14, 2014
WHEN YOU PUT THE CAR IN DRIVE THE BRAKE LIGHTS COME ON. WHEN YOU STEP ON THE BRAKE PEDAL TO STOP, THE BRAKE LIGHTS GO OUT. *TR
Incident date: Jul 1, 2014
WIRES BURNED OFF LIGHT SOCKETS. BOTH DRIVER AND PASSENGER SIDES. DOOR LOCK SOLENOID WENT BAD. DAUGHTER WAS UNABLE TO GET IN OR OUT OF DRIVERS DOOR. GETTING ABS WARNING LIGHT. GETTING PASSENGER AIR BAG WARNING. *TR
Incident date: Jul 1, 2014
WIRES BURNED OFF LIGHT SOCKETS. BOTH DRIVER AND PASSENGER SIDES. DOOR LOCK SOLENOID WENT BAD. DAUGHTER WAS UNABLE TO GET IN OR OUT OF DRIVERS DOOR. GETTING ABS WARNING LIGHT. GETTING PASSENGER AIR BAG WARNING. *TR
Incident date: Jul 1, 2014
WIRES BURNED OFF LIGHT SOCKETS. BOTH DRIVER AND PASSENGER SIDES. DOOR LOCK SOLENOID WENT BAD. DAUGHTER WAS UNABLE TO GET IN OR OUT OF DRIVERS DOOR. GETTING ABS WARNING LIGHT. GETTING PASSENGER AIR BAG WARNING. *TR
Incident date: Feb 13, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. THE CONTACT STATED THAT AFTER REVERSING OUT OF A DRIVE WAY, THE VEHICLE MADE A LOUD NOISE AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PLACED INTO PARK AND THE IGNITION WAS TURNED OFF. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A ROUND OBJECT FELL FROM UNDER THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICL... Read more
Incident date: May 12, 2011
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO INDICATE THE AMOUNT OF FUEL THAT WAS STORED IN THE FUEL TANK AFTER IT WAS REFUELED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL GAUGE FLOATER NEEDED TO BE REPLACED. THE VEHICLE WAS ... Read more
Incident date: Jul 16, 2008
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 141,000.
PONTIAC
GRAND PRIX
(2004) - VEHICLE SPEED CONTROL
Jul 16, 2014
Incident date: Jan 13, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE ENGINE LIGHT AND ENGINE POWER REDUCED INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTIONED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE ... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jul 16, 2014
Incident date: Jan 13, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE ENGINE LIGHT AND ENGINE POWER REDUCED INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTIONED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE ... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM:IGNITION
Jul 15, 2014
Incident date: Jun 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE VEHICLE POWERED ON, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Jul 15, 2014
Incident date: May 2, 2011
I HAVE AN IGNITION PROBLEM WHICH I FEEL SHOULD BE IN THE RECALL. MY MAKE MODEL AND YEAR MEETS THE REQUIREMENT FOR THE GM IGNITION RECALL YET MY VIN DOES NOT MEET THAT REQUIREMENT. THE IGNITION HAS BEEN MESSED UP FOR A FEW MONTHS AS TO WHERE THE KEY WILL ONLY GO HALF WAY INTO THE IGNITION. AFTER SEVERAL ATTEMPT THE KEY WOULD GO ALL THE WAY INTO THE IGNITION. IT HAS GOTTEN TO THE POINT AS TO W... Read more
Incident date: Feb 27, 2014
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE GM RECALL. *SMD 2006 PONTIAC SOLSTICE. THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER BACK A MONTH LATER, AND WAS INFORMED, THE PARTS WERE STILL NOT AVAILABLE. *JB
Incident date: Feb 27, 2014
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE GM RECALL. *SMD 2006 PONTIAC SOLSTICE. THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER BACK A MONTH LATER, AND WAS INFORMED, THE PARTS WERE STILL NOT AVAILABLE. *JB
Incident date: Jan 8, 2013
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENT RE VEHICLE RECALL. *SMD ON JANUARY 8, 2013, THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE CONSUMER RECEIVED A POST CARD IN THE MAIL, IN JUNE 2014 REGARDING A RECALL CONCERNING A POSSIBLE ENGINE FIRE. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Fire
Incident date: Jan 8, 2013
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENT RE VEHICLE RECALL. *SMD ON JANUARY 8, 2013, THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE CONSUMER RECEIVED A POST CARD IN THE MAIL, IN JUNE 2014 REGARDING A RECALL CONCERNING A POSSIBLE ENGINE FIRE. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Fire
Incident date: Dec 24, 2011
CAR STARTED SHUTTING OFF WHILE BEING DRIVEN ON NUMEROUS OCCASIONS. CAR WAS EVALUATED BY GM DEALER AND ANOTHER INDEPENDENT AUTO REPAIR SHOP, NEITHER COULD DETERMINE WHY CAR WAS SHUTTING OFF, GM DEALER TECHNICIAN STATED POSSIBLE IGNITION SWITCH PROBLEM ON 11/22/2010. ON 12/24/2011, THE PONTIAC GRAND AM 2001, WAS BEING DRIVEN AND IGNITION SHUT OFF CAUSING THE CAR TO HIT AN UNOCCUPIED PARKED TRUCK. C... Read more
Crash
1 injured
Incident date: Dec 24, 2011
CAR STARTED SHUTTING OFF WHILE BEING DRIVEN ON NUMEROUS OCCASIONS. CAR WAS EVALUATED BY GM DEALER AND ANOTHER INDEPENDENT AUTO REPAIR SHOP, NEITHER COULD DETERMINE WHY CAR WAS SHUTTING OFF, GM DEALER TECHNICIAN STATED POSSIBLE IGNITION SWITCH PROBLEM ON 11/22/2010. ON 12/24/2011, THE PONTIAC GRAND AM 2001, WAS BEING DRIVEN AND IGNITION SHUT OFF CAUSING THE CAR TO HIT AN UNOCCUPIED PARKED TRUCK. C... Read more
Crash
1 injured
Incident date: Dec 24, 2011
CAR STARTED SHUTTING OFF WHILE BEING DRIVEN ON NUMEROUS OCCASIONS. CAR WAS EVALUATED BY GM DEALER AND ANOTHER INDEPENDENT AUTO REPAIR SHOP, NEITHER COULD DETERMINE WHY CAR WAS SHUTTING OFF, GM DEALER TECHNICIAN STATED POSSIBLE IGNITION SWITCH PROBLEM ON 11/22/2010. ON 12/24/2011, THE PONTIAC GRAND AM 2001, WAS BEING DRIVEN AND IGNITION SHUT OFF CAUSING THE CAR TO HIT AN UNOCCUPIED PARKED TRUCK. C... Read more
Crash
1 injured
Incident date: Feb 22, 2014
ON 2/22/14 AROUND 8:40 AM, I WAS TRAVELING TO WORK. I HAD STOPPED AT AN INTERSECTION AND WAS WAITING FOR THE LEFT TURN SIGNAL TO TURN GREEN. WHEN THE TURN SIGNAL TURNED GREENED I PROCEEDED TO TURN; HOWEVER, THE STEERING WHEEL WOULD NOT TURN. I WAS IN UTTER PANIC. I PULLED AS HARD AS I COULD AND BARELY GOT IT TO TURN IN TIME TO AVOID HITTING ANOTHER CAR THAT WAS PREPARING TO MAKE THE RIGHT TURN AND... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V25000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Incident date: Mar 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING FAILURES IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V252000: (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS WOULD ILLUMINATE AND, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD DI... Read more
Incident date: Mar 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING FAILURES IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V252000: (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS WOULD ILLUMINATE AND, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD DI... Read more
Incident date: Mar 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING FAILURES IDENTICAL TO NHTSA CAMPAIGN NUMBER: 14V252000: (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS WOULD ILLUMINATE AND, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD DI... Read more
Incident date: Apr 17, 2014
MY FIRST INCIDENT WAS WITH MY SPEED CONTROL DISENGAGING WHILE DRIVING ON THE FREEWAY. THEN MY STOPLIGHTS STAYED ON WHILE DRIVING AND WOULD GO OFF WHEN I WOULD STOP. HAD MY MECHANIC LOOK AND HE PUT ON A NEW BRAKE SWITCH. THAT DID NOT FIX THE PROBLEM. THEN WE DID A SEARCH ON THE INTERNET AND FOUND OTHER COMPLAINTS AND THEN LOOKED ON THIS SITE. I THEN TOOK MY CAR TO THE GM DEALER WHERE IT WAS PURC... Read more
Incident date: Apr 17, 2014
MY FIRST INCIDENT WAS WITH MY SPEED CONTROL DISENGAGING WHILE DRIVING ON THE FREEWAY. THEN MY STOPLIGHTS STAYED ON WHILE DRIVING AND WOULD GO OFF WHEN I WOULD STOP. HAD MY MECHANIC LOOK AND HE PUT ON A NEW BRAKE SWITCH. THAT DID NOT FIX THE PROBLEM. THEN WE DID A SEARCH ON THE INTERNET AND FOUND OTHER COMPLAINTS AND THEN LOOKED ON THIS SITE. I THEN TOOK MY CAR TO THE GM DEALER WHERE IT WAS PURC... Read more
Incident date: Jun 23, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE KEY TOOK THIRTY MINUTES TO EJECT FROM THE IGNITION SWITCH AFTER REPEATED ATTEMPTS. ON A SEPARATE OCCASION, THE IGNITION KEY FAILED TO TURN IN ANY POSITION OR RELEASE FROM THE IGNITION SWITCH. AN INDEPENDENT MECHANIC REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
PONTIAC
GRAND PRIX
(2003) - ELECTRICAL SYSTEM:IGNITION
Jul 14, 2014
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE BRAKES FAILED INTERMITTENTLY. WHILE IDLING AT A RED LIGHT, THE ENGINE REVVED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES MORE THAN ONCE. IN ADDITION, THE KEY WOULD BECOME STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM BEING STARTED. THE VEHICLE WAS... Read more
PONTIAC
GRAND PRIX
(2003) - SERVICE BRAKES
Jul 14, 2014
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE BRAKES FAILED INTERMITTENTLY. WHILE IDLING AT A RED LIGHT, THE ENGINE REVVED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES MORE THAN ONCE. IN ADDITION, THE KEY WOULD BECOME STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM BEING STARTED. THE VEHICLE WAS... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM:SOFTWARE
Jul 14, 2014
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ALL OF THE ELECTRICAL COMPONENTS WERE FUNCTIONING EXCEPT FOR THE IGNITION. THE FAILURE OCCURRED INTERMITTENTLY FOR FIVE MONTHS. THE DEALER STATED THAT THE COMPUTER SOFTWARE IN THE VEHICLE FAILED TO READ THE IGNITION KEY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING:HEADLIGHTS
Jul 14, 2014
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. IN ADDITION, THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER 14V4000... Read more
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Jul 14, 2014
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. IN ADDITION, THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER 14V4000... Read more
PONTIAC
GRAND PRIX
(2008) - INTERIOR LIGHTING
Jul 14, 2014
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. IN ADDITION, THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER 14V4000... Read more
Incident date: Jun 18, 2014
ELECTRICAL ISSUES BIG TIME: (SO FAR, THESE ARE THE ISSUES I HAVE FOUND) BLINKERS & HAZARDS RANDOMLY WORK, SMELL BURNING WIRES, IGNITION SWITCH PROBLEMS WHEN TRYING TO GET CAR TO START, GEAR SHIFT STICKS WHEN ATTEMPTING TO TAKE IT OUT OF PARK TO REVERSE, SMELL FUEL & LOW COOLANT BUTTON COMES ON BUT CANNOT DETERMINE LEAKS. "I'M BEING TOLD BY GM'S CUSTOMER SERVICE DEPARTMENT THAT I HAVE TO GO TO A ... Read more
Incident date: Jun 18, 2014
ELECTRICAL ISSUES BIG TIME: (SO FAR, THESE ARE THE ISSUES I HAVE FOUND) BLINKERS & HAZARDS RANDOMLY WORK, SMELL BURNING WIRES, IGNITION SWITCH PROBLEMS WHEN TRYING TO GET CAR TO START, GEAR SHIFT STICKS WHEN ATTEMPTING TO TAKE IT OUT OF PARK TO REVERSE, SMELL FUEL & LOW COOLANT BUTTON COMES ON BUT CANNOT DETERMINE LEAKS. "I'M BEING TOLD BY GM'S CUSTOMER SERVICE DEPARTMENT THAT I HAVE TO GO TO A ... Read more
Incident date: Jun 18, 2014
ELECTRICAL ISSUES BIG TIME: (SO FAR, THESE ARE THE ISSUES I HAVE FOUND) BLINKERS & HAZARDS RANDOMLY WORK, SMELL BURNING WIRES, IGNITION SWITCH PROBLEMS WHEN TRYING TO GET CAR TO START, GEAR SHIFT STICKS WHEN ATTEMPTING TO TAKE IT OUT OF PARK TO REVERSE, SMELL FUEL & LOW COOLANT BUTTON COMES ON BUT CANNOT DETERMINE LEAKS. "I'M BEING TOLD BY GM'S CUSTOMER SERVICE DEPARTMENT THAT I HAVE TO GO TO A ... Read more
Incident date: Jul 1, 2014
WAS RAINING, CAR IS DEATH TRAP. I LOVE THE CAR, BUT IT HANDLES TERRIBLE, CAN'T PUT MY FINGER ON IT, SOMETHING IS WRONG IN THE FRONT WHEEL DRIVE.
Incident date: Jan 1, 2014
I WAS CONCERNED THAT THE AIRBAG ALERT WHEN A PASSENGER WAS WITH ME WAS READING AIRBAG OFF THEN WHILE DRIVING IT WOULD COME ON AND GO OFF AGAIN. I CALLED GM AND THEY SAID MY CAR WAS NOT ON THE RECALL LIST. FURTHER INVESTIGATION I HAVE JUST DISCOVERED THAT THIS WAS A RECALL WHEN I FIRST BOUGHT THE CAR AND HAD THE CLOTH SEATS CHANGED TO LEATHER. THE RECALL DATE WAS OCT 31 2006 AND I PURCHASED THE CAR... Read more
Incident date: Dec 18, 2013
LOST POWER STEERING COMPLETELY. THANK GOODNESS I WAS DRIVING INSTEAD OF MY WIFE. I WAS ABLE TO MAKE IT HOME AND TOOK IT IMMEDIATELY TO HAVE IT FIXED BY A CERTIFIED GM DEALER. I CONTACTED GM DIRECTLY AND WAS TOLD THERE WAS NO RECALL ON THIS VIN. AFTER ANOTHER CALL, I WAS TOLD THAT THERE WERE UPCOMING RECALLS FOR THIS YEAR MODEL AND THAT I WOULD BE RECEIVING A REIMBURSEMENT FORM IN APRIL OF 2014, WH... Read more
Incident date: Dec 18, 2013
LOST POWER STEERING COMPLETELY. THANK GOODNESS I WAS DRIVING INSTEAD OF MY WIFE. I WAS ABLE TO MAKE IT HOME AND TOOK IT IMMEDIATELY TO HAVE IT FIXED BY A CERTIFIED GM DEALER. I CONTACTED GM DIRECTLY AND WAS TOLD THERE WAS NO RECALL ON THIS VIN. AFTER ANOTHER CALL, I WAS TOLD THAT THERE WERE UPCOMING RECALLS FOR THIS YEAR MODEL AND THAT I WOULD BE RECEIVING A REIMBURSEMENT FORM IN APRIL OF 2014, WH... Read more