Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 5, 2014
CAR REFUSED TO ACCELERATE WHEN I TRIED TO GET OUT OF A DANGEROUS SITUATION. HAD TO FLOOR THE ACCELERATOR AND ENGINE LIGHT LIT UP FOR A FEW MINUTES ONLY. JERKING (LACK OF ACCELERATION) CONTINUED UNTIL CALLED GM HO AND CONNECTED WITH MY DEALER UNDER "SPECIAL COVERAGE." HAD TO TAKE A MECHANIC ON THE ROAD AND DUPLICATE TO BE SURE I WAS NOT DISMISSED AGAIN WITHOUT FIXING. GIVEN A HARD TIME ABOUT GETTI... Read more
Incident date: Aug 5, 2014
CAR REFUSED TO ACCELERATE WHEN I TRIED TO GET OUT OF A DANGEROUS SITUATION. HAD TO FLOOR THE ACCELERATOR AND ENGINE LIGHT LIT UP FOR A FEW MINUTES ONLY. JERKING (LACK OF ACCELERATION) CONTINUED UNTIL CALLED GM HO AND CONNECTED WITH MY DEALER UNDER "SPECIAL COVERAGE." HAD TO TAKE A MECHANIC ON THE ROAD AND DUPLICATE TO BE SURE I WAS NOT DISMISSED AGAIN WITHOUT FIXING. GIVEN A HARD TIME ABOUT GETTI... Read more
Incident date: Aug 5, 2014
CAR REFUSED TO ACCELERATE WHEN I TRIED TO GET OUT OF A DANGEROUS SITUATION. HAD TO FLOOR THE ACCELERATOR AND ENGINE LIGHT LIT UP FOR A FEW MINUTES ONLY. JERKING (LACK OF ACCELERATION) CONTINUED UNTIL CALLED GM HO AND CONNECTED WITH MY DEALER UNDER "SPECIAL COVERAGE." HAD TO TAKE A MECHANIC ON THE ROAD AND DUPLICATE TO BE SURE I WAS NOT DISMISSED AGAIN WITHOUT FIXING. GIVEN A HARD TIME ABOUT GETTI... Read more
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND THE STEERING WHEEL MADE A POPPING SOUND WHEN TURNED. THE DEALER STATED THAT THE ELECTRICAL SYSTEM WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Incident date: Jul 16, 2014
2001 GRANDAM SE IGNITION STOP WORKING AT WORK .HAD TO TOW HOME. *TR
Incident date: Oct 16, 2013
TL* THE CONTACT OWNS A 1995 PONTIAC GRAND AM. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 65 MPH, THE KEY SUDDENLY RELEASED FROM THE IGNITION SWITCH. THE VEHICLE CONTINUED OPERATING AS NORMAL DURING THE FAILURE. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RE-INSERTED THE KEY INTO THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
Incident date: Sep 10, 2013
THE TRANSMISSION SLIPS SEVERELY BETWEEN 1ST AND 2ND GEAR. WHEN I AM AT A STOP AND PUSH THE GAS TO GO THE CAR HAS TROUBLE SHIFTING. USUALLY THE SPEED IS BETWEEN 0-15 MPH. I HAVE STOPPED PULLING OUT IN FRONT OF ANY CAR BECAUSE THERE ISN'T ENOUGH SPEED TO GO FAST ENOUGH AND IT'S GOING TO CAUSE A WRECK. I HAVE HAD THIS CAR LOOKED AT BY A TRANSMISSION MECHANIC AND WAS TOLD THERE ISN'T ANYTHING SHOWING... Read more
Incident date: May 1, 2014
PONTIAC G6 2007 SUFFERED A TOTAL FAILURE OF THE POWER STEERING COLUMN AND SENSOR, WHICH NEEDED TO BE REPLACED FOR APPROXIMATELY $700.00. ALTHOUGH THIS VERY ISSUE IS SUBJECT TO RECALL IN OTHER MODEL YEAR PONTIAC G6 VEHICLES, THE 2007 IS NOT SUBJECT TO THE RECALL. A LETTER WAS SENT TO GM NOTIFYING THEM OF PART FAILURES AND COSTS. TO DATE, GM HAS NOT RESPONDED TO THE NOTIFICATION, AND THE 2007 MODEL... Read more
Incident date: May 1, 2014
PONTIAC G6 2007 SUFFERED A TOTAL FAILURE OF THE POWER STEERING COLUMN AND SENSOR, WHICH NEEDED TO BE REPLACED FOR APPROXIMATELY $700.00. ALTHOUGH THIS VERY ISSUE IS SUBJECT TO RECALL IN OTHER MODEL YEAR PONTIAC G6 VEHICLES, THE 2007 IS NOT SUBJECT TO THE RECALL. A LETTER WAS SENT TO GM NOTIFYING THEM OF PART FAILURES AND COSTS. TO DATE, GM HAS NOT RESPONDED TO THE NOTIFICATION, AND THE 2007 MODEL... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANU... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 5, 2013
MY 2007 PONTIAC SOLSTICE, 4 CYLINDER, 2.0 ENGINE'S IS UNDER THE RECALL FOR THE IGNITION SWITCH. MY SOLSTICE AND TONS OF OTHER SOLSTICE OWNERS ALONG WITH THE IGNITION RECALL...ARE ALSO HAVING PROBLEMS WITH THE WARNING LIGHT FOR THE AIRBAG SAFETY LIGHT STAYING ON. GM NEEDS TO ADD THE PONTIAC SOLSTICE TO THEIR LISTS OF RECALLS TO OTHER GM VEHICLES HAVING THE SAME EXACT ISSUE. THIS IS DANGEROUS FOR... Read more
Incident date: Jul 16, 2014
AS I WAS DRIVING I SAW SMOKE COME FROM THE STEERING COLUMN OF MY TRUCK. THEN AGAIN AS I TURNED THE KEY IN THE IGNITION I SAW SMOKE COMING FROM THE STEERING COLUMN. *TR
Incident date: Mar 1, 2014
INTERMITTENTLY LEADING UP TO THE INCIDENT FOR NEARLY 3 WEEKS THE CAR WOULD LOSE POWER STEERING UNTIL THE CAR WAS TURNED OFF THEN TURNED BACK ON AND THE ISSUE WOULD NOT RETURN MOMENTARILY. WHILE DRIVING APPROXIMATELY 45 MPH THE CAUTION CHIME CAME ON AND ALL POWER STEERING WAS LOST AND WAS NOT ABLE TO BE RESET. AFTER DOING RESEARCH I FOUND THAT "SOME" MODELS WERE RECALLED FOR THE SAME ISSUE BUT TH... Read more
Incident date: Jul 24, 2014
WIFE WAS DRIVING VEHICLE ONTO RT 46 HERE IN AUSTINTOWN, OHIO WHEN THE POWER STEERING LIGHT CAME ON AND SHE LOST STEERING. SHE HAD NOT REACHED THE SPEED LIMIT OF 40MPH WHEN THIS OCCURRED. SHE MANAGED TO GET THE VEHICLE OF THE ROAD AND INTO A GAS STATION LOT GOING UP OVER A CURB PARKED IT AND THEN CALLED ME TO COME AND GET HER. I DROVE THE VEHICLE HOME ABOUT A QUARTER OF A MILE WITHOUT THE POWER STE... Read more
Incident date: Jul 24, 2014
WIFE WAS DRIVING VEHICLE ONTO RT 46 HERE IN AUSTINTOWN, OHIO WHEN THE POWER STEERING LIGHT CAME ON AND SHE LOST STEERING. SHE HAD NOT REACHED THE SPEED LIMIT OF 40MPH WHEN THIS OCCURRED. SHE MANAGED TO GET THE VEHICLE OF THE ROAD AND INTO A GAS STATION LOT GOING UP OVER A CURB PARKED IT AND THEN CALLED ME TO COME AND GET HER. I DROVE THE VEHICLE HOME ABOUT A QUARTER OF A MILE WITHOUT THE POWER STE... Read more
PONTIAC
GRAND PRIX
(2006) - STEERING
Aug 4, 2014
Incident date: Jul 30, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILED. THE FAILURE OCCURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 10/22/14*CN
PONTIAC
BONNEVILLE
(2005) - AIR BAGS
Aug 4, 2014
Incident date: Aug 9, 2010
AIR BAGS LIGHT IS ON ALL THE TIME, ELECTRICAL PROBLEMS AND HAD THE IGNITION KEY CHANGED IN 2010 AT A CHEVROLET DEALERSHIP. *TR
PONTIAC
BONNEVILLE
(2005) - ELECTRICAL SYSTEM
Aug 4, 2014
Incident date: Aug 9, 2010
AIR BAGS LIGHT IS ON ALL THE TIME, ELECTRICAL PROBLEMS AND HAD THE IGNITION KEY CHANGED IN 2010 AT A CHEVROLET DEALERSHIP. *TR
Incident date: Aug 1, 2008
BOUGHT CAR USED FROM INDIVIDUAL. LOTS OF ISSUES WITH IT. STEERING LOCKS UP WHEN DRIVING, TAKE KEY OUT AND CAR STILL RUNS, LIGHTS SHUT DOWN WHEN DRIVING, TRACTION CONTROL KICKS IN AND MESSES WITH CAR. STEERING CAUSED ME TO ALMOST WRECK 2X AND HAS HAD ME HAVE TO SHIFT TO NEUTRAL AND SHUT CAR DOWN ON INTERSTATE AND RESTART TO TRY TO BE ABLE TO STEER. *TR
Incident date: Aug 1, 2008
BOUGHT CAR USED FROM INDIVIDUAL. LOTS OF ISSUES WITH IT. STEERING LOCKS UP WHEN DRIVING, TAKE KEY OUT AND CAR STILL RUNS, LIGHTS SHUT DOWN WHEN DRIVING, TRACTION CONTROL KICKS IN AND MESSES WITH CAR. STEERING CAUSED ME TO ALMOST WRECK 2X AND HAS HAD ME HAVE TO SHIFT TO NEUTRAL AND SHUT CAR DOWN ON INTERSTATE AND RESTART TO TRY TO BE ABLE TO STEER. *TR
Incident date: Aug 1, 2008
BOUGHT CAR USED FROM INDIVIDUAL. LOTS OF ISSUES WITH IT. STEERING LOCKS UP WHEN DRIVING, TAKE KEY OUT AND CAR STILL RUNS, LIGHTS SHUT DOWN WHEN DRIVING, TRACTION CONTROL KICKS IN AND MESSES WITH CAR. STEERING CAUSED ME TO ALMOST WRECK 2X AND HAS HAD ME HAVE TO SHIFT TO NEUTRAL AND SHUT CAR DOWN ON INTERSTATE AND RESTART TO TRY TO BE ABLE TO STEER. *TR
Incident date: Jun 7, 2014
THE SAFETY AIR BAG IS A CRITICAL SAFETY SYSTEM. MY DRIVERS DASH WARNING LIGHT FOR THE AIR BAG SYSTEM ILLUMINATED. I TOOK IT TO THE GM DEALER WHO SAID AFTER A 100 DOLLAR DIAGNOSIS THERE WAS A RESISTOR FAILURE IN THE DRIVERS AIR BAG WHICH WOULD COST 1200 DOLLARS. THE AIR BAG IS A PASSIVE NON MOVING DEVICE. IT SHOULD NOT FAIL IN A PASSIVE MODE. HOW DO THEY KNOW IT IS NOT CAUSED BY THE RECALLED DE... Read more
Incident date: Jul 7, 2014
I WAS HEADING TO WORK DOWN THE EXPRESSWAY. MY STEERING WHEEL SUDDENLY STARTED TO SHAKE,I LOST SOME POWER STEERING MAKING IT HARD TO KEEP MY CAR STRAIGHT. I ALMOST HIT THE CAR NEXT TO ME.THE WHEEL WOULD SLOW ME TO FORCEFULLY TURN LEFT OR RIGHT. IT WAS VERY HARD TO KEEP MY CAR STRAIGHT! FOR A COUPLE OF MINUTES I WAS SWEARVING UNTIL MY CAR REGAINED FULL POWER STEERING.IT GOES I'M AND OUT EVERY 30 MIN... Read more
PONTIAC
GRAND PRIX
(2006) - STEERING
Aug 2, 2014
Incident date: Aug 28, 2013
WAS DRIVING DOWN E. GRAND RIVER AND GOT MAYBE 5 MILES DOWN THE ROAD AND IT FELT LIKE I HIT SOMETHING AND I COULD NOT KEEP MY STEERING STRAIGHT. IT GOT TIGHT ALL OF A SUDDEN AND WAS HARD TO TURN. IT WAS NOT A FLAT AS ALL TIRES LOOK FINE. AND ALL BELTS BELIEVE TO BE FINE. POWER STEERING FLUID IS FINE. THIS HAPPENED ON JULY 30, 2014. *TR
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Aug 1, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT CALLED THREE DIFFERENT DEALERS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE DEALERS DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS A... Read more
Incident date: May 16, 2014
AIR BAG SERVICE LIGHT CAME ON. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE PASSENGER SIDE AIR BAG WILL NOT COME ON WHEN AN ADULT SITS IN THE SEAT. THIS IS A PROBLEM BECAUSE I HAVE A TEENAGE DAUGHTER WHOM SITS ON THE PASSENGER SIDE. *TR
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD VEER TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFAC... Read more
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT SHE WENT OUT TO HER GARAGE AND HER VEHICLE ENGINE WAS RUNNING WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT SHE WENT OUT TO HER GARAGE AND HER VEHICLE ENGINE WAS RUNNING WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Incident date: Nov 1, 2010
BOUGHT A PONTIAC WITH ONLY 15 MILES ON IT, SHORTLY AFTER THAT I BEGAN TO HEAR A "POPPING" NOISE IN MY STEERING WHEEL. TOOK THE CAR BACK TO THE DEALER, DEALER RETURNED THE VEHICLE. DEALER DID NOT ADVISE ME WHAT THEY HAD DONE WITH THE VEHICLE, ONLY TOLD ME THAT IT HAD BEEN FIXED. I DID NOT HEAR THE "POPPING" NOISE FOR A PERIOD OF TIME. WHEN IT BEGAN TO START MAKING THE NOISE AGAIN, I ONCE AGAIN R... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH DURING INCLEMENT WEATHER, THE TRACTION CONTROL SYSTEM FAILED CAUSING THE CONTACT TO CRASH INTO A WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND WAS DIFFICULT TO MANEUVER. THE CONTACT ALS... Read more
Crash
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH DURING INCLEMENT WEATHER, THE TRACTION CONTROL SYSTEM FAILED CAUSING THE CONTACT TO CRASH INTO A WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND WAS DIFFICULT TO MANEUVER. THE CONTACT ALS... Read more
Crash
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH DURING INCLEMENT WEATHER, THE TRACTION CONTROL SYSTEM FAILED CAUSING THE CONTACT TO CRASH INTO A WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND WAS DIFFICULT TO MANEUVER. THE CONTACT ALS... Read more
Crash
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH DURING INCLEMENT WEATHER, THE TRACTION CONTROL SYSTEM FAILED CAUSING THE CONTACT TO CRASH INTO A WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND WAS DIFFICULT TO MANEUVER. THE CONTACT ALS... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Jul 31, 2014
Incident date: Jul 22, 2014
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I... Read more
PONTIAC
GRAND PRIX
(2004) - FUEL SYSTEM, GASOLINE
Jul 31, 2014
Incident date: Jul 22, 2014
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Jul 31, 2014
Incident date: Jul 22, 2014
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I... Read more
PONTIAC
GRAND PRIX
(2004) - EXTERIOR LIGHTING
Jul 31, 2014
Incident date: Jul 22, 2014
[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I... Read more
Incident date: Jul 24, 2014
AT 33800 MILES , THE SERVICE AIRBAG WARNING LIGHT CAME ON AND INDICATED AN OFF CONDITION FOR THE PASSENGER SEAT EVEN WITH AN ADULT PASSENGER SEATED. I CONSIDER THIS AS A VERY SERIOUS SAFETY PROBLEM. IF AN ACCIDENT WERE TO OCCUR, THE PASSENGER WOULD HAVE NO AIRBAG PROTECTION. THE SENSOR REPLACEMENT IS VERY EXPENSIVE AND THE PASSENGER AIRBAG REMAINS OFF. MANY SOLSTICE OWNER HAVE HAD THE SAME PROBLEM... Read more
Incident date: Jul 31, 2014
VEHICLE WAS IN DEALERSHIP FOR IGNITION SWITCH RECALL WORK (RECALL 14063 AND 14113). WHEN VEHICLE WAS RETURNED TO ME UPON COMPLETION OF THE WORK, THE VEHICLE WOULD SOMETIMES START, AND SOMETIMES NOT. I START WITH THE TRANSMISSION IN GEAR, CLUTCH DEPRESSED. THIS MAY OR MAY NOT HAVE ANY IMPACT ON THE ISSUE, WHICH THE SERVICE TECHNICIAN REPORTED WAS AN ISSUE WITH THE HALL EFFECT DEVICES IN THE KEY ... Read more
Incident date: Jul 31, 2014
VEHICLE WAS IN DEALERSHIP FOR IGNITION SWITCH RECALL WORK (RECALL 14063 AND 14113). WHEN VEHICLE WAS RETURNED TO ME UPON COMPLETION OF THE WORK, THE VEHICLE WOULD SOMETIMES START, AND SOMETIMES NOT. I START WITH THE TRANSMISSION IN GEAR, CLUTCH DEPRESSED. THIS MAY OR MAY NOT HAVE ANY IMPACT ON THE ISSUE, WHICH THE SERVICE TECHNICIAN REPORTED WAS AN ISSUE WITH THE HALL EFFECT DEVICES IN THE KEY ... Read more
Incident date: Feb 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE DEALER REPLACED THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WHEN ATTEMPTING TO STOP THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Incident date: Apr 1, 2014
I HAVE ELECTRONIC POWER STEERING AND THE MAKE, MODEL AND YEAR ARE LISTED IN GM'S RECALL FOR THE ELECTRONIC POWER STEERING, HOWEVER PONTIAC CUSTOMER ASSISTANCE TELLS ME MY VIN IS NOT LISTED IN THE RECALL BUT I AM HAVING THE SAME ISSUES (AND THEY ARE DOCUMENTED AT THE DEALERSHIP) AS THE VEHICLES THAT ARE TO BE RECALLED. GM NEEDS TO RECALL EVERY VEHICLE THAT HAS MALFUNCTIONING ELECTRONIC POWER STEER... Read more
Incident date: Jul 28, 2014
LOW BEAM HEADLIGHTS KEPT GOING OUT AFTER HAVING THE CAR FOR 3 YEARS. THEN NOTICED CONNECTOR ON PASSENGER SIDE LOW BEAM HEADLIGHT HAD MELTED DUE TO ARCHING. *TR
Incident date: Jul 28, 2014
LOW BEAM HEADLIGHTS KEPT GOING OUT AFTER HAVING THE CAR FOR 3 YEARS. THEN NOTICED CONNECTOR ON PASSENGER SIDE LOW BEAM HEADLIGHT HAD MELTED DUE TO ARCHING. *TR
Incident date: Jul 30, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG INDICATOR WAS CONSTANTLY ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE DRIVER SIDE AIR DEPLOYMENT LOOP RESISTANCE WAS TOO HIGH. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.