Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2005) — EXTERIOR LIGHTING
Aug 11, 2014
Incident date: Aug 10, 2014
WE RETURNED HOME FROM GROCERY SHOPPING AND AS WE WERE BRINGING GROCERIES IN, MY WIFE COULD SMELL SOMETHING BURNING. SHE THOUGHT AT FIRST IT WAS THE NEIGHBORS BURNING TRASH BUT THEN NOTICED THAT THE SMELL WAS COMING FROM THE GARAGE. SHE SEEN SMOKE COMING FROM UNDER THE HOOD. SHE OPENED THE HOOD AND SEEN SMALL FLAMES. SHE QUICKLY EXTINGUISHED THE FIRE. I PULLED THE CAR OUTSIDE TO INVESTIGATE AND AS ... Read more
Fire
Incident date: Aug 11, 2014
MY ANTI LOCK BRAKES COME ON WITHOUT WARNING ALL THE TIME. EVEN IF ITS A SIMPLE STOP SIGN OR IM TURNING A CORNER. I CAN FEEL THE VIBRATION UNDER MY FEET AND MY ANTI-LOCK LIGHT COMES ON, THE DASH. ITS VERY SCARY. I BOUGH MY CAR NOT EVEN 6 MONTHS AGO FROM A LOCAL DEALER. THE BRAKE ISSUE STARTED ABOUT 2 MONTHS IN TO ME HAVING THE VEHICLE. I HAVE DONE RESEARCH ONLINE AND IT SEEMS THIS IS KNOWN ISSUE F... Read more
Incident date: Mar 30, 2014
I AM BOTH COMPLAINING AND REQUESTING HELP. I HAVE A 1987 PONTIAC FIERO V6 WHICH WAS NEVER TAKEN IN FOR RECALL WORK AND AS A RESULT HAS SEVERE OVERHEATING ISSUES AND WILL OCCASIONALLY HAVE AN ISSUE WITH SMALL AMOUNTS OF OIL HITTING THE EXHAUST HEADERS. SAW THE RECALL ON THE NHTSA WEBSITE SO I TRIED TO CALL GENERAL MOTORS BUT THEY SAID THAT THEIR COMPUTERS NO LONGER HAVE RECORDS OF CARS AS OLD AS MI... Read more
Incident date: Jul 30, 2012
2007 PONTIAC G5. CONSUMER WRITES IN REGARDS TO SEAT BELT, ENGINE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED ON JULY 30, 2012, THE SEAT BELTS HAD TO BE REPLACED, DUE TO THE CHECK AIR BAGS LIGHT WAS FLASHING. SHE WAS CHARGED $100 FOR A SEAT BELT KIT. ONE YEAR LATER, WHILE DRIVING IN THE PASSING LANE AT 70 MPH, THE VEHICLE SLOWED DOWN TO ABOUT 20 OR 30 MPH. THE CONSUMER WAS ABLE TO GET ... Read more
Incident date: Jul 30, 2012
2007 PONTIAC G5. CONSUMER WRITES IN REGARDS TO SEAT BELT, ENGINE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED ON JULY 30, 2012, THE SEAT BELTS HAD TO BE REPLACED, DUE TO THE CHECK AIR BAGS LIGHT WAS FLASHING. SHE WAS CHARGED $100 FOR A SEAT BELT KIT. ONE YEAR LATER, WHILE DRIVING IN THE PASSING LANE AT 70 MPH, THE VEHICLE SLOWED DOWN TO ABOUT 20 OR 30 MPH. THE CONSUMER WAS ABLE TO GET ... Read more
Incident date: Jul 30, 2012
2007 PONTIAC G5. CONSUMER WRITES IN REGARDS TO SEAT BELT, ENGINE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED ON JULY 30, 2012, THE SEAT BELTS HAD TO BE REPLACED, DUE TO THE CHECK AIR BAGS LIGHT WAS FLASHING. SHE WAS CHARGED $100 FOR A SEAT BELT KIT. ONE YEAR LATER, WHILE DRIVING IN THE PASSING LANE AT 70 MPH, THE VEHICLE SLOWED DOWN TO ABOUT 20 OR 30 MPH. THE CONSUMER WAS ABLE TO GET ... Read more
Incident date: Jul 30, 2012
2007 PONTIAC G5. CONSUMER WRITES IN REGARDS TO SEAT BELT, ENGINE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED ON JULY 30, 2012, THE SEAT BELTS HAD TO BE REPLACED, DUE TO THE CHECK AIR BAGS LIGHT WAS FLASHING. SHE WAS CHARGED $100 FOR A SEAT BELT KIT. ONE YEAR LATER, WHILE DRIVING IN THE PASSING LANE AT 70 MPH, THE VEHICLE SLOWED DOWN TO ABOUT 20 OR 30 MPH. THE CONSUMER WAS ABLE TO GET ... Read more
Incident date: Aug 8, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC G6. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,272.
Incident date: May 16, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 35 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE. THE STEERING OPERATED NORMALLY ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE POWER STEERING WARNING INDICATOR WAS NOT ILLUMINATED. THE FAILURE OCCURRED 45 TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,0... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Aug 10, 2014
Incident date: Sep 26, 2013
I WAS DRIVING ALONG,AND SUDDENLY WITHOUT WARNING,THE ENGINE DIED...NATURALLY THE POWER STEERING AND POWER BRAKES DIDN'T WORK, BUT I MANAGED TO GET THE CAR OVER TO THE CURB. I TRIED TO START IT AND IT STARTED JUST FINE, SO I TOOK IT HOME, I WAS NERVOUS AFTER THAT DRIVING IT ! BECAUSE AFTER THAT IT CONTINUED TO STALL SEVERAL MORE TIMES WHEN I WAS DRIVING IT, I NEVER KNEW WHEN IT WOULD HAPPEN. S... Read more
PONTIAC
GRAND PRIX
(2000) — ELECTRICAL SYSTEM
Aug 10, 2014
Incident date: Sep 26, 2013
I WAS DRIVING ALONG,AND SUDDENLY WITHOUT WARNING,THE ENGINE DIED...NATURALLY THE POWER STEERING AND POWER BRAKES DIDN'T WORK, BUT I MANAGED TO GET THE CAR OVER TO THE CURB. I TRIED TO START IT AND IT STARTED JUST FINE, SO I TOOK IT HOME, I WAS NERVOUS AFTER THAT DRIVING IT ! BECAUSE AFTER THAT IT CONTINUED TO STALL SEVERAL MORE TIMES WHEN I WAS DRIVING IT, I NEVER KNEW WHEN IT WOULD HAPPEN. S... Read more
PONTIAC
GRAND PRIX
(2000) — FUEL SYSTEM, GASOLINE
Aug 10, 2014
Incident date: Sep 26, 2013
I WAS DRIVING ALONG,AND SUDDENLY WITHOUT WARNING,THE ENGINE DIED...NATURALLY THE POWER STEERING AND POWER BRAKES DIDN'T WORK, BUT I MANAGED TO GET THE CAR OVER TO THE CURB. I TRIED TO START IT AND IT STARTED JUST FINE, SO I TOOK IT HOME, I WAS NERVOUS AFTER THAT DRIVING IT ! BECAUSE AFTER THAT IT CONTINUED TO STALL SEVERAL MORE TIMES WHEN I WAS DRIVING IT, I NEVER KNEW WHEN IT WOULD HAPPEN. S... Read more
PONTIAC
GRAND PRIX
(2005) — STRUCTURE:BODY
Aug 10, 2014
Incident date: Jan 31, 2013
SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAUSE THERE WAS NO SPEED INVOLVED AND AMAZINGLY DID NOT HIT ANYONE AND TH... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRONIC STABILITY CONTROL (ESC)
Aug 10, 2014
Incident date: Jan 31, 2013
SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAUSE THERE WAS NO SPEED INVOLVED AND AMAZINGLY DID NOT HIT ANYONE AND TH... Read more
PONTIAC
GRAND PRIX
(2005) — AIR BAGS
Aug 10, 2014
Incident date: Jan 31, 2013
SHORTLY AFTER I GOT ONTO I 270 DUBLIN, OHIO, SUDDENLY THE CAR STARTED SWIRLING AND WENT FROM THE 5TH LANE ENDED UP IN THE DITCH. THE CRASH WAS VERY HARD BUT THE AIR BAG DID NOT COME OUT. THE AXLE WAS DAMAGED AND THE CAR WAS A TOTAL DAMAGE. NO ONE COULD FIGURE WHY THIS HAPPENED OR HOW. I DID NOT GET TICKET FOR THIS ACCIDENT BECAUSE THERE WAS NO SPEED INVOLVED AND AMAZINGLY DID NOT HIT ANYONE AND TH... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Aug 10, 2014
Incident date: Aug 5, 2014
LEAVING MY CHILD'S DAY CARE PROVIDER MY HUSBAND NOTICED THE HEADLIGHTS WERE NOT WORKING. MY HUSBAND CONTINUED TO DRIVE HOME THINKING THE FUSE HAD BLOWN. HE HAD REPLACED THE FUSE ABOUT 5 MONTHS AGO AND THOUGHT IT WAS STRANGE TO HAVE IT BLOWN OUT AGAIN SO SOON. HE PULLED INTO THE GARAGE AND TOOK OUR DAUGHTER INSIDE. HE WENT BACK TO THE GARAGE TO CHECK IT OUT MORE IN DETAIL AND IMMEDIATELY SMELLED BU... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Aug 10, 2014
Incident date: Aug 5, 2014
LEAVING MY CHILD'S DAY CARE PROVIDER MY HUSBAND NOTICED THE HEADLIGHTS WERE NOT WORKING. MY HUSBAND CONTINUED TO DRIVE HOME THINKING THE FUSE HAD BLOWN. HE HAD REPLACED THE FUSE ABOUT 5 MONTHS AGO AND THOUGHT IT WAS STRANGE TO HAVE IT BLOWN OUT AGAIN SO SOON. HE PULLED INTO THE GARAGE AND TOOK OUR DAUGHTER INSIDE. HE WENT BACK TO THE GARAGE TO CHECK IT OUT MORE IN DETAIL AND IMMEDIATELY SMELLED BU... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 9, 2014
Incident date: Mar 10, 2014
THERE WERE SEVERAL PROBLEMS WITH MY CAR BEGINNING WITH REAR DEFROST NOT WORKING. THE AIR WOULD ONLY WORK ON HIGH. THEN AS I WAS DRIVING HOME ONE NIGHT I TURNED THE FAN TO THE AIR/HEAT OFF AND MY HEADLIGHTS WENT OUT NEARLY CAUSING ME TO RUN OFF THE ROAD. THEN AT SOME POINT MY CAR WOULD NOT START AND I WOULD HAVE TO KEEP TRYING. THEN IT WOULD NOT START AT ALL. AT FIRST I WAS TOLD IT WAS THE STARTE... Read more
PONTIAC
GRAND PRIX
(2003) — ELECTRICAL SYSTEM
Aug 9, 2014
Incident date: Mar 10, 2014
THERE WERE SEVERAL PROBLEMS WITH MY CAR BEGINNING WITH REAR DEFROST NOT WORKING. THE AIR WOULD ONLY WORK ON HIGH. THEN AS I WAS DRIVING HOME ONE NIGHT I TURNED THE FAN TO THE AIR/HEAT OFF AND MY HEADLIGHTS WENT OUT NEARLY CAUSING ME TO RUN OFF THE ROAD. THEN AT SOME POINT MY CAR WOULD NOT START AND I WOULD HAVE TO KEEP TRYING. THEN IT WOULD NOT START AT ALL. AT FIRST I WAS TOLD IT WAS THE STARTE... Read more
Incident date: Aug 8, 2014
FOR SEVERAL WEEK, CAR HAS BEEN DISPLAYING "POWER STEERING" MESSAGE, AT WHICH TIME THE VEHICLE BECOMES DIFFICULT TO STEER. AT THE REFERENCED INCIDENT ABOVE, THE "POWER STEERING" MESSAGE ILLUMINATED AND THE VEHICLE POWER STEERING FAILED, AND DID NOT RETURN TO OPERATION, EVEN AFTER TURNING OFF AND RE-STARTING CAR. THIS MODEL IS NOT PART OF THE CURRENT GM RECALL, ALTHOUGH 2009 G6'S HAVE BEEN RECALLED.... Read more
Incident date: Jul 27, 2014
CAR WAS IN PARK WHEN I WAS IN THE PROCESS OF PUTTING DOWN THE DRIVER SIDE ELECTRIC WINDOW. WHEN IT WAS GOING DOWN IT MADE A LOUD NOISE AND THEN STOPPED GOING DOWN ANY FURTHER. AT THIS POINT IT WAS ABOUT 3/4 OF THE WAY DOWN AND THE WINDOW WAS NOW AT A SLANT. IT ALLOWED ME TO PUT IT BACK UP, BUT IN THE PROCESS OF THE WINDOW GOING UP IT SHATTERED. THE MAJORITY OF THE BROKEN WINDOW WAS ON ME AND T... Read more
1 injured
PONTIAC
GRAND PRIX
(2002) — STEERING
Aug 8, 2014
Incident date: May 14, 2003
I BOUGHT THIS CAR USED AND THE WARRANTY HAD RUN OUT AND THE IGNITION FROZE UP SO I COULD NOT GET THE KEY OUT THIS ONE DAY.I PLAYED WITH THE KEY AND TRIED TO MOVE THE SHIFT LEVER AND IT WAS FROZEN ALONG WITH THE STEERING WHEEL. I LEFT THE CAR ALONE FOR ABOUT AN HOUR CAME OUT AND THE KEY CAME OUT AND EVERYTHING WORKED GOOD. OVER THE YEARS THIS HAPPENED ALOT AND FINALLY I GOT ON THE INTERNET AND ON... Read more
PONTIAC
GRAND PRIX
(2002) — ELECTRICAL SYSTEM
Aug 8, 2014
Incident date: May 14, 2003
I BOUGHT THIS CAR USED AND THE WARRANTY HAD RUN OUT AND THE IGNITION FROZE UP SO I COULD NOT GET THE KEY OUT THIS ONE DAY.I PLAYED WITH THE KEY AND TRIED TO MOVE THE SHIFT LEVER AND IT WAS FROZEN ALONG WITH THE STEERING WHEEL. I LEFT THE CAR ALONE FOR ABOUT AN HOUR CAME OUT AND THE KEY CAME OUT AND EVERYTHING WORKED GOOD. OVER THE YEARS THIS HAPPENED ALOT AND FINALLY I GOT ON THE INTERNET AND ON... Read more
PONTIAC
GRAND PRIX
(2008) — SEAT BELTS
Aug 8, 2014
Incident date: Aug 7, 2014
WHILE DRIVING SEAT BELT LIGHT CAME ON AND CONTINUOUSLY FLASHED. THE LIGHT WOULD THEN GO OFF ONLY TO START FLASHING 15 MINUTES LATER. *TR
PONTIAC
GRAND PRIX
(2008) — ENGINE
Aug 8, 2014
Incident date: Aug 6, 2014
DRIVING TO WORK 25-30MPH CAR TURNED OF AND COAST DOWN STREET. TRIED TO START AND WOULD NOT START. GOT TOWED HOME. TWO HOURS LATER STARTS SHACKED SPUTTERS. TOOK TO MECHANIC SAYS POSSIBLY THE CATALYTIC CONVERTER. COULD HAVE BEEN A VERY DEADLY IF ON HIGHWAY AND THIS HAPPENED. *TR
Incident date: Aug 8, 2014
VEHICLE KEY, WHICH IS PART OF KEY RING (2-3 HOUSE KEYS) SLIPPED OUT OF THE IGNITION ON A HIGHWAY, IN A TUNNEL. VEHICLE FUNCTIONALITY CEASED. NOW POWER STEERING OR BRAKES. I PUT ON MY HAZARDS BUT WITH NO SHOULDER OR BREAKDOWN LANE IN THE TUNNEL, I USED MY EMERGENCY BRAKE TO COME TO A STOP. *TR
Incident date: Aug 17, 2013
TURN SIGNALS RANDOMLY FAIL TO OPERATE. SOMETIMES THE TURN SIGNALS WILL WORK FINE AND FOR NO APPARENT REASON OR DRIVING CONDITION THE TURN SIGNAL LIGHTS FAIL TO WORK. AN "ON-LINE" SEARCH FOR POSSIBLE REASONS FOR THE FAILURE REVEALED MANY COMPLAINTS FOR THE VERY SAME PROBLEM AND THE REMEDY IS TO REPLACE THE HAZARD SIGNAL WARNING SWITCH. I FEEL GIVEN THE LIFE/SAFETY SERIOUSNESS OF TURN SIGNAL ... Read more
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED AND BECAME DIFFICULT TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CERTIFIED MECHANIC PERFORMED A DIAGNOSTIC TEST THAT DID NOT DISPLAY A FAILURE CODE; HOWEVER, THE MECHANIC STATED THAT THE STEERING SENSOR OR THE ELECTRIC POWER STEERING ASSIST COULD BE THE DEFECTED PARTS. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Aug 4, 2014
"TRANSMISSION SHIFTER CABLE; BRAKE LIGHTS, AIR BAG PASSENGER SIDE, IGNITION" SHIFTER INTERMITTENTLY HANGS UP WHEN SHIFTING. CALLED DEALERSHIP FIRST WAS TOLD THEY HAD NO RECALL FOR THAT VIN NUMBER, THAT NOTHING WAS ON FILE. THEN WHEN I READ HIM THE NOTICE I RECEIVED TODAY HE SAID THAT I WAS TO WAIT UNTIL THEY HAD PARTS. I FELT UNCOMFORTABLE DRIVING THIS CAR AND ASKED FOR A LOANER. I WAS TOLD T... Read more
Incident date: Aug 4, 2014
"TRANSMISSION SHIFTER CABLE; BRAKE LIGHTS, AIR BAG PASSENGER SIDE, IGNITION" SHIFTER INTERMITTENTLY HANGS UP WHEN SHIFTING. CALLED DEALERSHIP FIRST WAS TOLD THEY HAD NO RECALL FOR THAT VIN NUMBER, THAT NOTHING WAS ON FILE. THEN WHEN I READ HIM THE NOTICE I RECEIVED TODAY HE SAID THAT I WAS TO WAIT UNTIL THEY HAD PARTS. I FELT UNCOMFORTABLE DRIVING THIS CAR AND ASKED FOR A LOANER. I WAS TOLD T... Read more
Incident date: Aug 4, 2014
"TRANSMISSION SHIFTER CABLE; BRAKE LIGHTS, AIR BAG PASSENGER SIDE, IGNITION" SHIFTER INTERMITTENTLY HANGS UP WHEN SHIFTING. CALLED DEALERSHIP FIRST WAS TOLD THEY HAD NO RECALL FOR THAT VIN NUMBER, THAT NOTHING WAS ON FILE. THEN WHEN I READ HIM THE NOTICE I RECEIVED TODAY HE SAID THAT I WAS TO WAIT UNTIL THEY HAD PARTS. I FELT UNCOMFORTABLE DRIVING THIS CAR AND ASKED FOR A LOANER. I WAS TOLD T... Read more
Incident date: Aug 8, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Nov 22, 2012
REPLACED BOTH FRONT HEADLIGHT BULBS ON MULTIPLE OCCASIONS. REPLACED ENTIRE HEADLIGHT UNIT TO DRIVER SIDE AND PASSENGER SIDE. BOTH HEADLIGHT BULBS WERE OUT- NEW BULBS- WIRING HARNESS MELTED, ALONG WITH OTHER ELECTRICAL ISSUES ASSOCIATED WITH VEHICLE SUCH AS HOT FACEPLATE TO RADIO; INTERIOR DOOR HANDLES; AND SHIFTER BOX. RECENTLY THE TRACTION CONTROL MESSAGE APPEARS ON THE RADIO MESSAGE AREA. ADDITI... Read more
Incident date: Nov 22, 2012
REPLACED BOTH FRONT HEADLIGHT BULBS ON MULTIPLE OCCASIONS. REPLACED ENTIRE HEADLIGHT UNIT TO DRIVER SIDE AND PASSENGER SIDE. BOTH HEADLIGHT BULBS WERE OUT- NEW BULBS- WIRING HARNESS MELTED, ALONG WITH OTHER ELECTRICAL ISSUES ASSOCIATED WITH VEHICLE SUCH AS HOT FACEPLATE TO RADIO; INTERIOR DOOR HANDLES; AND SHIFTER BOX. RECENTLY THE TRACTION CONTROL MESSAGE APPEARS ON THE RADIO MESSAGE AREA. ADDITI... Read more
Incident date: Aug 2, 2014
DRIVING CAR STEERING WHEEL BEGAN TO JERK TO THE LEFT AND RIGHT. FELT LIKE THERE WERE DETENTS IN THE FEEL OF THE STEERING WHEEL. STEERING WHEEL BEGAN TO FEEL LIKE IT WAS SHAKING TO THE LEFT AND TO THE RIGHT. LATER STOPPED AND PARKED AT HOME AND WHILE CAR WAS AT REST THE STEERING WHEEL WOULD MOVE TO THE LEFT AND TO THE RIGHT BY IT'S SELF. DROVE CAR ON 8/7/14 FOR A SHORT DISTANCE AND IT WAS HARD ... Read more
Incident date: Aug 5, 2014
LOW BEAM HEADLIGHT WAS OUT AND REPLACED IN APPROX. JUNE 2014. HEADLIGHT OUT AGAIN LESS THAN 2 MONTHS AFTER REPLACEMENT. DEALER FOUND THE HARNESS IN THE HEADLAMP ASSEMBLY WAS MELTED AND REPLACED IT. *TR
Incident date: Jul 21, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GTO. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER FRACTURED THE KEY IN THE IGNITION AS A RESULT THE VEHICLE HAD TO BE DRILLED TO REMOVE THE KEY. THE CONTACT WAS WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED.... Read more
Incident date: Jul 21, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GTO. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER FRACTURED THE KEY IN THE IGNITION AS A RESULT THE VEHICLE HAD TO BE DRILLED TO REMOVE THE KEY. THE CONTACT WAS WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED.... Read more
Incident date: Aug 1, 2014
2006 PONTIAC SOLSTICE. COUNSEL REPRESENTING CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PARTS CURRENTLY UNAVAILABLE TO COMPLETE RECALL. *SMD
Incident date: Aug 1, 2014
TL * THE CONTACT OWNS A 2007 PONTIAC G5. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED AND UNOCCUPIED AT THE CONTACT'S RESIDENCE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT ORIGINATED FROM THE FUEL PUMP AREA. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000. UPDATED 9/18/14*CN UPDATED 2/3/2015*JS
Fire
Incident date: Jul 18, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. WHILE DRIVING AROUND A CURVE AT 20 MPH, THE VEHICLE FISHTAILED, SPUN AROUND, FLIPPED OVER TWICE, AND CRASHED HEAD-ON INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK, STERNUM, AND LEFT SHOULDER AS WELL AS LACERATIONS TO THE FACE AND HEAD. THE CONTACT WAS AIRLIFTED TO THE HOSPITAL TO RECEIVE MEDICAL ATTENTION. A POLICE... Read more
Crash
1 injured
Incident date: Jun 3, 2014
I WENT TO GET MY VEHICLE INSPECTED AND THE BRAKE LIGHTS WOULD NOT OPERATE CORRECTLY. FIRST, THEY WOULD NOT SHUT OFF. THEN, THEY WOULD NOT TURN ON. YOU CAN PUSH THE BRAKE PEDAL AND SOMETIMES IT WILL TURN THE BRAKE LIGHTS ON AND THEY STAY ON, OR IT WILL TURN THEM OFF AND THEY WILL STAY OFF. I HAVE BROUGHT IT TO TWO DIFFERENT AUTOMOTIVE SHOPS, INCLUDING THE ONE I PURCHASED IT FROM AND THEY HAVE N... Read more
Incident date: Jun 3, 2014
I WENT TO GET MY VEHICLE INSPECTED AND THE BRAKE LIGHTS WOULD NOT OPERATE CORRECTLY. FIRST, THEY WOULD NOT SHUT OFF. THEN, THEY WOULD NOT TURN ON. YOU CAN PUSH THE BRAKE PEDAL AND SOMETIMES IT WILL TURN THE BRAKE LIGHTS ON AND THEY STAY ON, OR IT WILL TURN THEM OFF AND THEY WILL STAY OFF. I HAVE BROUGHT IT TO TWO DIFFERENT AUTOMOTIVE SHOPS, INCLUDING THE ONE I PURCHASED IT FROM AND THEY HAVE N... Read more
Incident date: Jun 3, 2014
I WENT TO GET MY VEHICLE INSPECTED AND THE BRAKE LIGHTS WOULD NOT OPERATE CORRECTLY. FIRST, THEY WOULD NOT SHUT OFF. THEN, THEY WOULD NOT TURN ON. YOU CAN PUSH THE BRAKE PEDAL AND SOMETIMES IT WILL TURN THE BRAKE LIGHTS ON AND THEY STAY ON, OR IT WILL TURN THEM OFF AND THEY WILL STAY OFF. I HAVE BROUGHT IT TO TWO DIFFERENT AUTOMOTIVE SHOPS, INCLUDING THE ONE I PURCHASED IT FROM AND THEY HAVE N... Read more
Incident date: Jul 18, 2014
I WAS DRIVING HAD THE CRUISE CONTROL ON AT THE TIME I COULD NOT GET IT TO GO OFF BECAUSE THERE WAS A CURVE COMING UP BEFORE I KNEW IT MY CAR JUST WOULD NOT STOP AND ENDED UP CRASHING INTO THE BACK OF A PICKUP. I WASN'T ABLE TO GET THE CAR TO START BRAKING UNTIL ABOUT 5 SECONDS BEFORE HITTING THE OTHER VEHICLE. MY AIRBAG ALSO DIDN'T DEPLOY. THIS HAPPEN 3 WEEKS AGO NOW I AM PHYSICAL THERAPY BECAUSE ... Read more
Crash
1 injured
Incident date: May 14, 2014
OUT GETTING LUNCH AND THE STEERING WHEEL LOCK ON ME AS I WAS DRIVING. *TR
Incident date: Jun 28, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 10/23/14*CN
Incident date: May 9, 2014
HAD THE ELECTRIC POWER STEERING MODULE FAIL. HAD THE CAR FIXED. CALLED PONTIAC TO INQUIRE ABOUT THE RECALLS ISSUED EARLIER IN 2014 PERTAINING TO OTHER 2008 PONTIAC G6S RECALLED FOR THIS PROBLEM AND WAS TOLD THAT MY CAR WAS NOT INCLUDED IN THE RECALL. CARS PRODUCED BEFORE AND AFTER OURS WERE INCLUDED IN THE RECALL, BUT NOT OURS. MADE PONTIAC AWARE OF THE SITUATION AND WAS GIVEN A CASE NUMBER OF... Read more
Incident date: May 20, 2014
I WAS TRAVELING ON U.S. 30 TO GREENSBURG, PA AND I WENT ON TO THE OFF RAMP ON TO WEST PITTSBURGH STREET AND THE TRACTION CONTROL, STABILITY LIGHTS LIT UP. I LOOK DOWN AT THE DASHBOARD TO SEE WHAT GOING ON. THEN, MY CAR JERKED SUDDENLY BACKWARDS I HIT MY HEAD TWO OR THREE TIMES OFF THE HEAD REST. I HIT THE ON STAR BUTTON TO REPORT WHAT HAS HAPPENED TO VERIFY THE CODES AND TOLD THEM THE SITUATION. ... Read more
1 injured
Incident date: May 20, 2014
I WAS TRAVELING ON U.S. 30 TO GREENSBURG, PA AND I WENT ON TO THE OFF RAMP ON TO WEST PITTSBURGH STREET AND THE TRACTION CONTROL, STABILITY LIGHTS LIT UP. I LOOK DOWN AT THE DASHBOARD TO SEE WHAT GOING ON. THEN, MY CAR JERKED SUDDENLY BACKWARDS I HIT MY HEAD TWO OR THREE TIMES OFF THE HEAD REST. I HIT THE ON STAR BUTTON TO REPORT WHAT HAS HAPPENED TO VERIFY THE CODES AND TOLD THEM THE SITUATION. ... Read more
1 injured