Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 1, 2014
MY PASSENGER SIDE HEADLIGHT WENT OUT SO I REPLACED IT ONLY TO HAVE IT GO OUT AGAIN. I REALIZED THERE WERE SOME BURNT WIRES AND HAD IT INSPECTED. I WAS TOLD I NEEDED A NEW WIRE HARNESS. *TR
Incident date: Aug 1, 2014
MY PASSENGER SIDE HEADLIGHT WENT OUT SO I REPLACED IT ONLY TO HAVE IT GO OUT AGAIN. I REALIZED THERE WERE SOME BURNT WIRES AND HAD IT INSPECTED. I WAS TOLD I NEEDED A NEW WIRE HARNESS. *TR
Incident date: Apr 25, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE IGNITION WOULD TURN OFF WHENEVER IT WAS TOUCHED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Aug 22, 2014
Incident date: Aug 15, 2012
KEY WILL SHUT OFF ENGINE, BUT WE CANNOT REMOVE KEY FROM COLUMN.... WE ARE IN CONSTANT FEAR SOMEONE WILL NOTICE KEY IN IGNITION AND STEAL VEHICLE. *TR
PONTIAC
GRAND PRIX
(1999) - ELECTRICAL SYSTEM
Aug 21, 2014
Incident date: Jun 1, 2014
SINCE THE BEGINNING OF JUNE, THE CAR HAS SHUT OFF WHILE MY SON HAS BEEN DRIVING IT SIX TIMES. HE HAS BEEN ON THE INTERSTATE, ON OUR LOCAL ROADS, ETC. THE CAR WILL START RIGHT BACK UP. IT IS SCARY FOR A NEWER DRIVER OR ANYONE FOR THAT MATTER TO BE DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT OFF. *TR
PONTIAC
GRAND PRIX
(1999) - ENGINE AND ENGINE COOLING
Aug 21, 2014
Incident date: Jun 1, 2014
SINCE THE BEGINNING OF JUNE, THE CAR HAS SHUT OFF WHILE MY SON HAS BEEN DRIVING IT SIX TIMES. HE HAS BEEN ON THE INTERSTATE, ON OUR LOCAL ROADS, ETC. THE CAR WILL START RIGHT BACK UP. IT IS SCARY FOR A NEWER DRIVER OR ANYONE FOR THAT MATTER TO BE DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT OFF. *TR
Incident date: May 1, 2014
I DIDN'T HAVE ANY ACCIDENTS AT THIS TIME. HOWEVER, THE FIRST RECALL ON THIS VEHICLE WAS MAY 2014 AND THEN THE OTHERS FOLLOWED. THERE ARE 3 RECALLS ON THIS VEHICLE AND NONE OF THE PARTS ARE AVAILABLE. WHAT IS BEING DONE TO EXPEDITE THIS PROCESS? ALL RECALLS HAVE SERIOUS CONSEQUENCES. AM I DRIVING A DEATH TRAP? GM CONTINUES TO PUSH CARS OFF THE ASSEMBLY LINE BUT NOTHING IS BEING DONE TO HAVE THE... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED AT HIGH SPEEDS. THE CONTACT ALSO STATED THAT THE ABS SENSOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, BUT IT FAILED TO DEACTIVATE. THE BRAKES HESITATED TO RESPOND WHEN THE CRUISE CONTROL WAS A... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED AT HIGH SPEEDS. THE CONTACT ALSO STATED THAT THE ABS SENSOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, BUT IT FAILED TO DEACTIVATE. THE BRAKES HESITATED TO RESPOND WHEN THE CRUISE CONTROL WAS A... Read more
Incident date: Nov 1, 2013
I HAVE SEIZURES BECAUSE OF THE ENORMOUS FUEL SPILLAGE FROM THE FUEL PUMP. I CAN HAVE MULTIPLE SEIZURES NIGHTLY BECAUSE OF THE FUEL SMELL. *TR
Incident date: Jul 28, 2014
TL* THE CONTACT OWNED A 2009 PONTIAC G6. WHILE DRIVING 40 MPH DOWN A STEEP HILL, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE FAILURE MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V252000(ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE DRIVER SUSTAINED INJURIES. THE VE... Read more
Crash
1 injured
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 5, 2013
STEERING CLUNKS DURING LEFT TURNS. WAS TOLD THIS IS CAUSED BY DEFECTIVE INTERMEDIATE STEERING SHAFT. THIS IS A DESIGN FLAW AND NEEDS TO BE RECALLED. *TR
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE VEERED INTO A DIFFERENT DIRECTION INTERMITTENTLY AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK INTO THE RIGHT DIRECTION; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A LOSS OF ELECTR... Read more
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS CONTACTED BUT STATED THAT THEY COULD NOT REPAIR THE VEHICLE FOR FIVE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS CONTACTED BUT STATED THAT THEY COULD NOT REPAIR THE VEHICLE FOR FIVE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Incident date: Aug 19, 2014
DURING TRAFFIC MY 2004 PONTIAC GRAND AM JUST SHUT ITSELF OFF! MOMENTS BEFORE I DID HIT A POTHOLE. SUDDENLY, THE LIGHTS IN DASH ILLUMINATED, BELLS SOUNDED, AND MY KEY INDEPENDENTLY MOVED FROM THE ON POSITION TO OFF. I LOST POWER STEERING, BRAKES. THE CAR SLOWED TO A STOP. I CALLED 911 IN DESPERATE FEAR OF BEING HIT.-CAR WOULDN'T RESTART, KEY WOULDN'T COME OUT OF IGNITION. I BECAME ANGERED AND POU... Read more
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE PERSISTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 07E021000 (FUEL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Aug 20, 2014
Incident date: Aug 14, 2014
I NOTICED MY CAR LIGHTS WOULD NOT TURN OFF. I THEN DROVE MY CAR LESS THAN 5 MINUTES AWAY TO PICK UP MY KIDS. UPON PULLING INTO THE PARKING LOT I LET DOWN MY WINDOW AND NOTICED A BURNING SMELL. THERE WERE GUYS AROUND AT THE TIME THAT NOTICED AS WELL. THEY THEN RAN TO MY CAR ASKED ME TO POP MY HOOD AND WE NOTICED MY FUSE BOX ON FIRE. THEY WHERE ABLE TO UNHOOK IT TO KEEP THE REST OF THE CAR FROM... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Aug 20, 2014
Incident date: Aug 14, 2014
I NOTICED MY CAR LIGHTS WOULD NOT TURN OFF. I THEN DROVE MY CAR LESS THAN 5 MINUTES AWAY TO PICK UP MY KIDS. UPON PULLING INTO THE PARKING LOT I LET DOWN MY WINDOW AND NOTICED A BURNING SMELL. THERE WERE GUYS AROUND AT THE TIME THAT NOTICED AS WELL. THEY THEN RAN TO MY CAR ASKED ME TO POP MY HOOD AND WE NOTICED MY FUSE BOX ON FIRE. THEY WHERE ABLE TO UNHOOK IT TO KEEP THE REST OF THE CAR FROM... Read more
Fire
Incident date: Apr 3, 2011
DRIVING MY POWER STEERING AND EXTERIOR LIGHTING GOES OUT ALL THE TIME. ALSO MY PASSENGER AIR BAG SAYS SERVICE AIR BAG ALL THE TIME. MY CAR HAS ALSO JUST SHUT DOWN ON ME ON NUMEROUS OCCASIONS ON THE HIGHWAY ETC. *TR
Incident date: Apr 3, 2011
DRIVING MY POWER STEERING AND EXTERIOR LIGHTING GOES OUT ALL THE TIME. ALSO MY PASSENGER AIR BAG SAYS SERVICE AIR BAG ALL THE TIME. MY CAR HAS ALSO JUST SHUT DOWN ON ME ON NUMEROUS OCCASIONS ON THE HIGHWAY ETC. *TR
Incident date: Apr 3, 2011
DRIVING MY POWER STEERING AND EXTERIOR LIGHTING GOES OUT ALL THE TIME. ALSO MY PASSENGER AIR BAG SAYS SERVICE AIR BAG ALL THE TIME. MY CAR HAS ALSO JUST SHUT DOWN ON ME ON NUMEROUS OCCASIONS ON THE HIGHWAY ETC. *TR
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER DID NOT HAVE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD BEC... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER DID NOT HAVE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD BEC... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER DID NOT HAVE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD BEC... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER DID NOT HAVE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD BEC... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE MANUFACTURER DID NOT HAVE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD BEC... Read more
Incident date: Aug 20, 2014
WHILE DRIVING THE POWER STEERING SUDDENLY GAVE OUT. IT WAS VERY DIFFICULT TO DRIVE AND NEARLY CAUSED AN ACCIDENT. THERE WAS LOTS OF SMOKE AS WELL. AFTER HAVING IT LOOKED AT BY A MECHANIC WE WERE TOLD THAT THE POWER STEERING HOSE IS TOO CLOSE TO THE MANIFOLD AND BURNED A HOLE THROUGH IT. HE SAID IT IS AN UNSAFE DESIGN. *TR
Incident date: Aug 11, 2014
I HAVE A 2008 PONTIAC G6 THAT CONSTANTLY HAS ISSUES WHERE THE LOW BEAM BULBS WILL BURN OUT. IT KEPT GETTING WORSE AS I WAS REPLACING THEM EVERY 8-9 MONTHS. I JUST WENT TO GO TAKE OUT THE BURNED ONE THE OTHER DAY ONLY TO FIND THAT THE WHOLE SOCKET THE BULB IS CONNECTED TO WAS COMPLETELY MELTED ALONG WITH A NASTY BURN SMELL EMITTING FROM THE BACK OF THE HEADLIGHT ASSEMBLY. THANKFULLY GM GAVE ME AN E... Read more
Incident date: Aug 11, 2014
I HAVE A 2008 PONTIAC G6 THAT CONSTANTLY HAS ISSUES WHERE THE LOW BEAM BULBS WILL BURN OUT. IT KEPT GETTING WORSE AS I WAS REPLACING THEM EVERY 8-9 MONTHS. I JUST WENT TO GO TAKE OUT THE BURNED ONE THE OTHER DAY ONLY TO FIND THAT THE WHOLE SOCKET THE BULB IS CONNECTED TO WAS COMPLETELY MELTED ALONG WITH A NASTY BURN SMELL EMITTING FROM THE BACK OF THE HEADLIGHT ASSEMBLY. THANKFULLY GM GAVE ME AN E... Read more
Incident date: Aug 17, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE MADE A LOUD NOISE. AFTER ACCELERATING, THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILE... Read more
Incident date: Jan 1, 2003
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE DRIVING DURING THE DAYTIME, THE CONTACT COULD NOT READ THE INSTRUMENT PANEL DISPLAY. THE LIGHTING WAS ADJUSTED TO THE HIGHEST SETTING. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 6/3/15*CN
Incident date: Jun 10, 2010
TL* THE CONTACT OWNED A 2003 PONTIAC VIBE. WHILE TRAVELING ON A MAJOR ROADWAY, A CRASH OCCURRED AND THE CONTACT EXPERIENCED A FAILURE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND DID NOT RECALL THE DETAILS OF HOW THE CRASH OCCURRED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES INCLUDING RODS IN THE NECK, MEMORY LOSS, HEADACHES, A HUGE LACERATION... Read more
Crash
1 injured
Incident date: Aug 1, 2013
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
Incident date: Aug 1, 2013
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
Incident date: Aug 1, 2013
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
Incident date: Aug 20, 2014
WHEN I ASKED A SERVICE MANAGER AT SULLIVAN PARKHILL GM DEALERSHIP IN CHAMPAIGN, IL. HE STATED THAT GM HAS HAD NO SUCH AGREEMENT REGARDING NHTSA ACTION NUMBER : PE05055 AND IF I WANT THAT COMPONENT REPAIRED IT WOULD BE ON A "TIME AND MATERIALS" PROCEDURE. DO I HAVE ANY OTHER RECOURSE REGARDING NHTSA ACTION NUMBER: PE05055 CORDIALLY, [XXX] NHTSA RECALL CAMPAIGN NUMBER : N/A VEHICLE ... Read more
Incident date: Aug 20, 2014
WHEN I ASKED A SERVICE MANAGER AT SULLIVAN PARKHILL GM DEALERSHIP IN CHAMPAIGN, IL. HE STATED THAT GM HAS HAD NO SUCH AGREEMENT REGARDING NHTSA ACTION NUMBER : PE05055 AND IF I WANT THAT COMPONENT REPAIRED IT WOULD BE ON A "TIME AND MATERIALS" PROCEDURE. DO I HAVE ANY OTHER RECOURSE REGARDING NHTSA ACTION NUMBER: PE05055 CORDIALLY, [XXX] NHTSA RECALL CAMPAIGN NUMBER : N/A VEHICLE ... Read more
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2003 PONTIAC SUNFIRE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RATTLING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN SEPARATED AND CAUSED THE TENSIONER AND VALVE TO FAIL. THE TIMING CHAIN VALVE AND TENSIONER WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE ... Read more
Incident date: Jul 13, 2014
MY 2003 PONTIAC VIBE RECEIVED OVER $10000 IN DAMAGES AND WAS JUDGED TOTALED DUE TO A COLLISION WITH A LINCOLN TOWNCAR ON JULY 13, 2014. THE LINCOLN STRUCK THE FRONT OF MY CAR AT AN ANGLE WHILE MAKING A LEFT TURN INTO MY PATH FROM ONCOMING TRAFFIC. I WAS TRAVELING APPROXIMATELY 40-45 MPH AND HAD LITTLE TIME TO REACT AND BRAKE PRIOR TO THE IMPACT. THE IMPACT DROVE THE FRONT BUMPER INTO THE RADIAT... Read more
Crash
1 injured
Incident date: Aug 7, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE DEALER STATED THAT THE DRIVER SIDE AIR BAG MODULE INFLATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Incident date: Aug 18, 2014
IGNITION SWITCH. *TR