Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,698.
PONTIAC
GRAND PRIX
(2002) — ELECTRICAL SYSTEM
Aug 26, 2014
Incident date: May 3, 2014
DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL... Read more
PONTIAC
GRAND PRIX
(2002) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Aug 26, 2014
Incident date: May 3, 2014
DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL... Read more
Incident date: Aug 26, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE C... Read more
Incident date: Aug 26, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE C... Read more
Incident date: Aug 26, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE C... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED FUEL FUMES WERE EMITTED IN THE VEHICLE. THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND FOUND THAT THERE WAS A LEAK AT THE TOP OF THE FUEL TANK. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 246,000.
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN ABOUT WHEN THE PARTS WOULD BE... Read more
Incident date: Aug 25, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE ENGINE HESITATED WHENEVER THE VEHICLE WAS STARTED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD VIOLENTLY AND ACCELERATE INDEPENDENTLY WHILE AT A COMPLETE STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE WOULD STOP. IN ADDITION, THE SERVICE ENGINE SENSOR ILLUMINATED MULTIPLE TIMES AND WAS CLEARED TWICE BY AN INDEPENDENT REPAIR SHOP; HOWEVER, THE FAILURE R... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD VIOLENTLY AND ACCELERATE INDEPENDENTLY WHILE AT A COMPLETE STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE WOULD STOP. IN ADDITION, THE SERVICE ENGINE SENSOR ILLUMINATED MULTIPLE TIMES AND WAS CLEARED TWICE BY AN INDEPENDENT REPAIR SHOP; HOWEVER, THE FAILURE R... Read more
Incident date: May 12, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 30 MPH, THE VEHICLE WOULD NOT EXCEED 1,500 RPMS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS RESISTANCE IN THE BODY CONTROL MODULE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEE... Read more
Incident date: May 12, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 30 MPH, THE VEHICLE WOULD NOT EXCEED 1,500 RPMS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS RESISTANCE IN THE BODY CONTROL MODULE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEE... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Aug 25, 2014
Incident date: Aug 24, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUSE BOX WAS TOTALLY BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 10/22/2014*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ... Read more
Fire
Incident date: Apr 18, 2012
KNOCKING LOUD NOISE COMING FROM THE MOTOR, MECHANIC FOUND THE FRONT AND BACK MOTOR MOUNT BROKEN ALONG WITH THE BOLTS ALSO BROKEN. REPAIRED COST $474.10. FRONT OF BODY NOT ALIGNED PROPERLY THERE IS A GAP WITHIN THE HOOD AND THE CAR BODY DON'T KNOW WHETHER WAS CAUSED BY THE MOTOR SHIFTING AROUND. *TR
Incident date: Apr 18, 2012
KNOCKING LOUD NOISE COMING FROM THE MOTOR, MECHANIC FOUND THE FRONT AND BACK MOTOR MOUNT BROKEN ALONG WITH THE BOLTS ALSO BROKEN. REPAIRED COST $474.10. FRONT OF BODY NOT ALIGNED PROPERLY THERE IS A GAP WITHIN THE HOOD AND THE CAR BODY DON'T KNOW WHETHER WAS CAUSED BY THE MOTOR SHIFTING AROUND. *TR
Incident date: Jan 27, 2013
I WAS PULLING OUT OF GAS STATION AND MY LIGHTS WOULDNT TURN ON. THEN I GOT TBONED BECAUSE THE STIPID LIGHT. I PAID 250 FOR INSUR. TO FIX VEHICLE. NOW THE LIGHTS WORK EXCEPT THE PASSENGER HEADLIGHT, AND THE HARNESS CONNECTOR TO THE LIGHT BULB KEEPS MELTING & BURNING OUT THE HEADLIGHT. I SPENT OVER 100 IN REPLACEMENT BULBS & CONNECTORS NOT INCL. THE LABOR. IVE HEARD OTHER G6 OWNERS HAVE SIMILAR ISSU... Read more
Crash
Incident date: Aug 22, 2014
MY MOTHER-IN-LAW HAS RECEIVED 3 RECALL NOTICES THIS YEAR PERTAINING TO THIS VEHICLE &, SO FAR, GM HAS NOT PROVIDED THE PARTS TO FIX THE PROBLEMS. THE PERTINENT NHTSA CAMPAIGN #'S ARE 14V153000 & 14V224000. MY DAUGHTER IS CONSIDERING BUYING THIS VEHICLE, SO I AM, UNDERSTANDABLY, CONCERNED ABOUT THESE PROBLEMS BEING FIXED. ANYTHING YOU CAN DO TO ALLEVIATE THIS WILL BE GREATLY APPRECIATED. THANK YOU.... Read more
Incident date: Aug 22, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V153000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Incident date: Nov 11, 2013
THE PROBLEM IS WHEN I TURN THE KNOB TO DEFROCE IT MAKE NOISE. *TR
Incident date: Aug 1, 2014
MY PASSENGER SIDE HEADLIGHT WENT OUT SO I REPLACED IT ONLY TO HAVE IT GO OUT AGAIN. I REALIZED THERE WERE SOME BURNT WIRES AND HAD IT INSPECTED. I WAS TOLD I NEEDED A NEW WIRE HARNESS. *TR
Incident date: Aug 1, 2014
MY PASSENGER SIDE HEADLIGHT WENT OUT SO I REPLACED IT ONLY TO HAVE IT GO OUT AGAIN. I REALIZED THERE WERE SOME BURNT WIRES AND HAD IT INSPECTED. I WAS TOLD I NEEDED A NEW WIRE HARNESS. *TR
Incident date: Apr 25, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE IGNITION WOULD TURN OFF WHENEVER IT WAS TOUCHED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
PONTIAC
GRAND PRIX
(2000) — ELECTRICAL SYSTEM
Aug 22, 2014
Incident date: Aug 15, 2012
KEY WILL SHUT OFF ENGINE, BUT WE CANNOT REMOVE KEY FROM COLUMN.... WE ARE IN CONSTANT FEAR SOMEONE WILL NOTICE KEY IN IGNITION AND STEAL VEHICLE. *TR
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Aug 21, 2014
Incident date: Jun 1, 2014
SINCE THE BEGINNING OF JUNE, THE CAR HAS SHUT OFF WHILE MY SON HAS BEEN DRIVING IT SIX TIMES. HE HAS BEEN ON THE INTERSTATE, ON OUR LOCAL ROADS, ETC. THE CAR WILL START RIGHT BACK UP. IT IS SCARY FOR A NEWER DRIVER OR ANYONE FOR THAT MATTER TO BE DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT OFF. *TR
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING
Aug 21, 2014
Incident date: Jun 1, 2014
SINCE THE BEGINNING OF JUNE, THE CAR HAS SHUT OFF WHILE MY SON HAS BEEN DRIVING IT SIX TIMES. HE HAS BEEN ON THE INTERSTATE, ON OUR LOCAL ROADS, ETC. THE CAR WILL START RIGHT BACK UP. IT IS SCARY FOR A NEWER DRIVER OR ANYONE FOR THAT MATTER TO BE DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT OFF. *TR
Incident date: May 1, 2014
I DIDN'T HAVE ANY ACCIDENTS AT THIS TIME. HOWEVER, THE FIRST RECALL ON THIS VEHICLE WAS MAY 2014 AND THEN THE OTHERS FOLLOWED. THERE ARE 3 RECALLS ON THIS VEHICLE AND NONE OF THE PARTS ARE AVAILABLE. WHAT IS BEING DONE TO EXPEDITE THIS PROCESS? ALL RECALLS HAVE SERIOUS CONSEQUENCES. AM I DRIVING A DEATH TRAP? GM CONTINUES TO PUSH CARS OFF THE ASSEMBLY LINE BUT NOTHING IS BEING DONE TO HAVE THE... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED AT HIGH SPEEDS. THE CONTACT ALSO STATED THAT THE ABS SENSOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, BUT IT FAILED TO DEACTIVATE. THE BRAKES HESITATED TO RESPOND WHEN THE CRUISE CONTROL WAS A... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED AT HIGH SPEEDS. THE CONTACT ALSO STATED THAT THE ABS SENSOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, BUT IT FAILED TO DEACTIVATE. THE BRAKES HESITATED TO RESPOND WHEN THE CRUISE CONTROL WAS A... Read more
Incident date: Nov 1, 2013
I HAVE SEIZURES BECAUSE OF THE ENORMOUS FUEL SPILLAGE FROM THE FUEL PUMP. I CAN HAVE MULTIPLE SEIZURES NIGHTLY BECAUSE OF THE FUEL SMELL. *TR
Incident date: Jul 28, 2014
TL* THE CONTACT OWNED A 2009 PONTIAC G6. WHILE DRIVING 40 MPH DOWN A STEEP HILL, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE FAILURE MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V252000(ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE DRIVER SUSTAINED INJURIES. THE VE... Read more
Crash
1 injured
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 19, 2014
CONTACTED A LOCAL AUTO DEALER, CUTTER PONTIAC (WAIPAHU, HAWAII - LEVY, SERVICE AGENT, PH# 808-564-9520) AND INQUIRED ABOUT MY VEHICLES POSTED 3 RECALL ISSUES; IGNITION, FUEL SYSTEM, & STEERING WHEEL. I EVEN EMAILED AN OFFICIAL LIST OF MY VEHICLE'S RECALL ISSUES I WAS TOLD THE FOLLOWING, AFTER LEVY HAD THE OPPORTUNITY TO REVIEW MY EMAIL,WITH MY RECALL LIST: 1. IGNITION - I WAS TOLD THAT MY CO... Read more
Incident date: Aug 5, 2013
STEERING CLUNKS DURING LEFT TURNS. WAS TOLD THIS IS CAUSED BY DEFECTIVE INTERMEDIATE STEERING SHAFT. THIS IS A DESIGN FLAW AND NEEDS TO BE RECALLED. *TR
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE VEERED INTO A DIFFERENT DIRECTION INTERMITTENTLY AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK INTO THE RIGHT DIRECTION; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A LOSS OF ELECTR... Read more
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS CONTACTED BUT STATED THAT THEY COULD NOT REPAIR THE VEHICLE FOR FIVE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Incident date: Mar 17, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED TO THE REPAIRS WERE UNAVAILABLE. THE DEALER WAS CONTACTED BUT STATED THAT THEY COULD NOT REPAIR THE VEHICLE FOR FIVE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Incident date: Aug 19, 2014
DURING TRAFFIC MY 2004 PONTIAC GRAND AM JUST SHUT ITSELF OFF! MOMENTS BEFORE I DID HIT A POTHOLE. SUDDENLY, THE LIGHTS IN DASH ILLUMINATED, BELLS SOUNDED, AND MY KEY INDEPENDENTLY MOVED FROM THE ON POSITION TO OFF. I LOST POWER STEERING, BRAKES. THE CAR SLOWED TO A STOP. I CALLED 911 IN DESPERATE FEAR OF BEING HIT.-CAR WOULDN'T RESTART, KEY WOULDN'T COME OUT OF IGNITION. I BECAME ANGERED AND POU... Read more
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE PERSISTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 07E021000 (FUEL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Aug 20, 2014
Incident date: Aug 14, 2014
I NOTICED MY CAR LIGHTS WOULD NOT TURN OFF. I THEN DROVE MY CAR LESS THAN 5 MINUTES AWAY TO PICK UP MY KIDS. UPON PULLING INTO THE PARKING LOT I LET DOWN MY WINDOW AND NOTICED A BURNING SMELL. THERE WERE GUYS AROUND AT THE TIME THAT NOTICED AS WELL. THEY THEN RAN TO MY CAR ASKED ME TO POP MY HOOD AND WE NOTICED MY FUSE BOX ON FIRE. THEY WHERE ABLE TO UNHOOK IT TO KEEP THE REST OF THE CAR FROM... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Aug 20, 2014
Incident date: Aug 14, 2014
I NOTICED MY CAR LIGHTS WOULD NOT TURN OFF. I THEN DROVE MY CAR LESS THAN 5 MINUTES AWAY TO PICK UP MY KIDS. UPON PULLING INTO THE PARKING LOT I LET DOWN MY WINDOW AND NOTICED A BURNING SMELL. THERE WERE GUYS AROUND AT THE TIME THAT NOTICED AS WELL. THEY THEN RAN TO MY CAR ASKED ME TO POP MY HOOD AND WE NOTICED MY FUSE BOX ON FIRE. THEY WHERE ABLE TO UNHOOK IT TO KEEP THE REST OF THE CAR FROM... Read more
Fire