Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2005) - STEERING
Sep 9, 2014
Incident date: May 17, 2014
SINCE WE PURCHASED THIS VEHICLE IN DECEMBER 2013 THERE HAS BEEN FOUR INCIDENTS WHERE THE ENGINE TOTALLY SHUT DOWN WHILE IN TRAFFIC WITHOUT WARNING. THE FIRST TWO INCIDENT OCCURRED WHILE MY DAUGHTER WAS DRIVING WHILE AWAY AT COLLEGE WITH THIS VEHICLE. ON APPROXIMATELY 5/17/14, WHILE ON INTERSTATE 287 (60MPH) THE VEHICLE SHUT OFF WITHOUT WARNING. ON APPROXIMATELY 6/20/14 IN S. ORANGE, NJ THE VEHICLE... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Sep 9, 2014
Incident date: Sep 8, 2014
ONGOING ISSUE WITH THE HDM RELAY #35. I'VE HAD TO REPLACE THIS ITEM AT LEAST 4-5 TIMES SINCE OWNING THIS VEHICLE. LOW BEAM HEADLIGHTS SHUT OFF UNEXPECTEDLY WHILE DRIVING OR SOMETIMES WILL NOT SHUT OFF. RECENTLY THE LOW BEAM HEADLIGHTS DID NOT SHUT OFF. I SMELLED SOMETHING BURNING IN MY GARAGE AND UPON INSPECTION THE HEADLIGHTS ON THE VEHICLE WERE ON. I OPENED THE FUSE PANEL (BURNED MY HAND) REMOVE... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ENGINE
Sep 9, 2014
Incident date: Apr 18, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND UNKNOWN REPAIRS WERE PERFORMED. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE ... Read more
PONTIAC
GRAND PRIX
(2002) - AIR BAGS
Sep 8, 2014
Incident date: Sep 6, 2014
MY DAUGHTER WAS DRIVING ON A GRAVEL ROAD, GOING AROUND A CURVE. ANOTHER VEHICLE CAME AROUND THE CURVE FROM THE OPPOSITE DIRECTION AND HIT HER HEAD ON. BOTH AIR BAGS FAILED TO DEPLOY. MY DAUGHTER (DRIVER) AND A PASSENGER BOTH HAD MINOR HEAD INJURIES DUE TO HITTING THE WINDSHIELD. THE CAR IS CONSIDERED A TOTAL LOSS. I WAS NEVER NOTIFIED OF ANY RECALL ON THE AIR BAGS. BOTH GIRLS HAD TO SEEK MEDICAL A... Read more
Crash
2 injured
Incident date: Sep 8, 2014
PONTIAC/GM HAS ISSUED SEVERAL RECALLS FOR THE AIRBAG AND COMPONENTS. (RECALL #13030, 13113, & 14491.) THE DEALER DOES NOT STOCK THE MANDATORY PARTS FOR RECALL #13030, AND THE PARTS FOR RECALL #14491 ARE NOT AVAILABLE YET. (THEY ARE STILL "MAKING" THEM.) SO AT A MINIMUM I WOULD HAVE TO TAKE MY CAR IN TWICE TO GET IT FIXED, AND PROBABLY A THIRD TIME SINCE THE PARTS FOR RECALL 14491 ARE NOT AVAILAB... Read more
PONTIAC
G5
(2009) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Sep 8, 2014
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER BEFORE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO INDICATED THAT WHEN LIFTING OFF THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT RESPOND FOR APPROXIMATELY 2 TO 3 SECONDS AND THE SPEED WOULD REMAIN THE SAME BEFORE THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN T... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER BEFORE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO INDICATED THAT WHEN LIFTING OFF THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT RESPOND FOR APPROXIMATELY 2 TO 3 SECONDS AND THE SPEED WOULD REMAIN THE SAME BEFORE THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN T... Read more
Incident date: Aug 11, 2014
COMING UP TO A RED LIGHT PREPARING TO MAKE A RIGHT HAND TURN, AS I SLOWED TO COMPLETE BREAK THE SERVICE VEHICLE LIGHT CAME ON AS THE LIGHT TURNED GREEN BUT I LOST POWER STEERING MAKING ME UNABLE TO MAKE THE RIGHT TURN THAT THE 4 OR 5 CARS BEHIND ME THOUGHT I WOULD BE MAKING THUS ALMOST CAUSING A REAR END COLLISION WHICH SENT ME IN A FULL PANIC ATTACK HAVING TO TAKE MEDICATION TO BRING ME OUT OF IT... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL VIBRATED AND TURNED INDEPENDENTLY AND THE POWER STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEV... Read more
Incident date: Mar 1, 2008
PONTIAC G6 2008 MODEL HAS NUMEROUS ISSUES. "SERVICE AIR BAG" WARNING CONTINUOUSLY APPEARS ON DASH AND CONSOLE. WINDSHIELD WIPERS FAIL INTERMITTENTLY. SHORTAGE OF ELECTRIC CAUSING FAILURE TO POWER LOCKS/WINDOWS. THESE ARE ALL ISSUES RECALLED ON OTHER GM MODELS. THESE HAVE BEEN AN ISSUE SINCE WE PURCHASED THIS VEHICLE ON 2008. *TR
Incident date: Mar 1, 2008
PONTIAC G6 2008 MODEL HAS NUMEROUS ISSUES. "SERVICE AIR BAG" WARNING CONTINUOUSLY APPEARS ON DASH AND CONSOLE. WINDSHIELD WIPERS FAIL INTERMITTENTLY. SHORTAGE OF ELECTRIC CAUSING FAILURE TO POWER LOCKS/WINDOWS. THESE ARE ALL ISSUES RECALLED ON OTHER GM MODELS. THESE HAVE BEEN AN ISSUE SINCE WE PURCHASED THIS VEHICLE ON 2008. *TR
Incident date: Mar 1, 2008
PONTIAC G6 2008 MODEL HAS NUMEROUS ISSUES. "SERVICE AIR BAG" WARNING CONTINUOUSLY APPEARS ON DASH AND CONSOLE. WINDSHIELD WIPERS FAIL INTERMITTENTLY. SHORTAGE OF ELECTRIC CAUSING FAILURE TO POWER LOCKS/WINDOWS. THESE ARE ALL ISSUES RECALLED ON OTHER GM MODELS. THESE HAVE BEEN AN ISSUE SINCE WE PURCHASED THIS VEHICLE ON 2008. *TR
Incident date: Jul 30, 2014
FIRST INCIDENT I STOPPED IN FRONT OF MY HOME THE CAR LOCKED UP ON JULY 30TH 2014 I HAD TO PUSH IT TO THE CURB AND COULD NOT DRIVE IT TO WORK. SECOND INCIDENT AUGUST 16TH 2014 I WAS TAKING MY WIFE TO DINNER AND I STOP AT A STOP LIGHT, CAR WENT DEAD, COULD NOT GET IT TO GO INTO ANY GEAR, THE CAR WOULD NOT START TOOK 1 HOUR BEFORE MY VEHICLE WOULD GO INTO GEAR. NO DINNER FOR MY WIFE AND MY SELF. I N... Read more
Incident date: Jul 30, 2014
FIRST INCIDENT I STOPPED IN FRONT OF MY HOME THE CAR LOCKED UP ON JULY 30TH 2014 I HAD TO PUSH IT TO THE CURB AND COULD NOT DRIVE IT TO WORK. SECOND INCIDENT AUGUST 16TH 2014 I WAS TAKING MY WIFE TO DINNER AND I STOP AT A STOP LIGHT, CAR WENT DEAD, COULD NOT GET IT TO GO INTO ANY GEAR, THE CAR WOULD NOT START TOOK 1 HOUR BEFORE MY VEHICLE WOULD GO INTO GEAR. NO DINNER FOR MY WIFE AND MY SELF. I N... Read more
Incident date: Jul 30, 2014
FIRST INCIDENT I STOPPED IN FRONT OF MY HOME THE CAR LOCKED UP ON JULY 30TH 2014 I HAD TO PUSH IT TO THE CURB AND COULD NOT DRIVE IT TO WORK. SECOND INCIDENT AUGUST 16TH 2014 I WAS TAKING MY WIFE TO DINNER AND I STOP AT A STOP LIGHT, CAR WENT DEAD, COULD NOT GET IT TO GO INTO ANY GEAR, THE CAR WOULD NOT START TOOK 1 HOUR BEFORE MY VEHICLE WOULD GO INTO GEAR. NO DINNER FOR MY WIFE AND MY SELF. I N... Read more
Incident date: Sep 5, 2014
SERVICE AIR BAG APPEARS ON INFORMATION CENTER.ALSO INDICATES AIR BAGS , DISABLED.AND AUTO LIGHTS OFF KEEPS COMING ON.SERVICE TRACTION CONTROL APPEARS OFF AND ON.WE HAVE HAD 18 MECHANICAL ISSUES WITH THIS VEHICLE. *TR
PONTIAC
GRAND PRIX
(2003) - ELECTRICAL SYSTEM
Sep 7, 2014
Incident date: Aug 3, 2014
I HAVE A 2003 PONTIAC GRAND PRIX THAT HAS NOT BEEN INCLUDED IN THE RECALL, I WENT TO START MY CAR AND RIGHT BEFORE I PULLED OFF IT SHUT DOWN. THANK GOODNESS IT HAPPEN BEFORE I DROVE OFF BECAUSE MY MECHANIC FOUND A FAULTY ELECTRICAL SYSTEM AND THE WIRES HAD MELTED WHICH COULD HAVE RESULTED IN A FIRE. MORE OVER THE IGNITION CYLINDER NEEDS TO BE REPLACED NOW. *TR
Incident date: Apr 24, 2007
TUESDAY, 24 APR 2007 1500 HOURS AFTER WORKDAY ENDED, I-25 SOUTHBOUND AT COLORADO MILE MARKER 104 RIGHT LANE, WEATHER PARTLY CLOUDY WITH PARTLY WET ROADWAY, THE PONTIAC GRAND AM 2003 I WAS DRIVING AT 55 MPH STARTED FRONT DRIVE SHAKING. THE VEHICLE RAN OFF THE RIGHT SIDE OF THE HIGHWAY AND ROLLED ONE AND ONE-HALF TIMES IN THE BORROW DITCH. UPSIDE DOWN RESTRAINED BY THE SEAT BELT, I NOTICED THE P... Read more
Crash
Incident date: Apr 24, 2007
TUESDAY, 24 APR 2007 1500 HOURS AFTER WORKDAY ENDED, I-25 SOUTHBOUND AT COLORADO MILE MARKER 104 RIGHT LANE, WEATHER PARTLY CLOUDY WITH PARTLY WET ROADWAY, THE PONTIAC GRAND AM 2003 I WAS DRIVING AT 55 MPH STARTED FRONT DRIVE SHAKING. THE VEHICLE RAN OFF THE RIGHT SIDE OF THE HIGHWAY AND ROLLED ONE AND ONE-HALF TIMES IN THE BORROW DITCH. UPSIDE DOWN RESTRAINED BY THE SEAT BELT, I NOTICED THE P... Read more
Crash
Incident date: Aug 29, 2014
WHILE DRIVING THERE WAS A NOISE SIMILAR TO THAT OF WHICH YOU HEAR WHEN THE SEAT BELT ISN'T ENGAGED THEN THE DISPLAY ON THE RADIO READS "ENGINE POWER REDUCED" THEN IMMEDIATELY AFTER THAT IT READS "ENGINE POWER DISABLED" AND THEN THE CAR SHUTS ITSELF DOWN. I WAS ABLE TO COAST TO SAFETY WHERE I THEN TURNED THE IGNITION TO OFF. TRIED TO START IT AGAIN BUT THE CAR WAS COMPLETELY DEAD. I WAITED 10 MINUT... Read more
Incident date: Aug 29, 2014
WHILE DRIVING THERE WAS A NOISE SIMILAR TO THAT OF WHICH YOU HEAR WHEN THE SEAT BELT ISN'T ENGAGED THEN THE DISPLAY ON THE RADIO READS "ENGINE POWER REDUCED" THEN IMMEDIATELY AFTER THAT IT READS "ENGINE POWER DISABLED" AND THEN THE CAR SHUTS ITSELF DOWN. I WAS ABLE TO COAST TO SAFETY WHERE I THEN TURNED THE IGNITION TO OFF. TRIED TO START IT AGAIN BUT THE CAR WAS COMPLETELY DEAD. I WAITED 10 MINUT... Read more
Incident date: Aug 29, 2014
VEHICLE DISPLAY INDICATES SERVICE AIRBAGS. AIRBAG INDICATOR TURNS RED AS WELL TO INDICATE A AIRBAG PROBLEM. CAUSE OF ISSUE IS A BAD PASSENGER SEAT SENSOR. A COSTLY ITEM TO REPAIR. PROBLEM APPEARS TO BE VERY COMMON WITH PONTIAC SOLSTICE AND SATURN SKY CARS. OWNERS MANUAL SUGGEST THAT WHEN THE SERVICE AIR BAG FAULT IS INDICATED THAT THE AIRBAGS WILL NOT WORK. THIS IS CERTAINLY A SAFETY PROBLEM. SHOU... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE DECREASED IN SPEED TO 15 MPH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE AND THE POWER TRAIN COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL... Read more
PONTIAC
SOLSTICE
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 5, 2014
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE DECREASED IN SPEED TO 15 MPH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE AND THE POWER TRAIN COMPUTER MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL... Read more
Incident date: Oct 1, 2013
I WAS PURCHASING THIS USED CAR FROM A DEALER. THEY REPLACED THE IGNITION ASSEMBLY 3 TIMES. THE CAR WOULD MYSTERIOUSLY SHUT OFF, THE IGNITION ASSEMBLY WOULD NOT ALLOW THE KEY TO BE REMOVED AND MULTIPLE TIMES THIS HAPPENED. I LOST ALLOT OF MONEY I PUT ON THE CAR AS IT BECAME OBVIOUS THEY COULD NOT FIX IT AND I HAD TO LET THEM TAKE IT BACK WITH NO REFUND TO ME.........THEY SAID AT THE DEALER THAT I ... Read more
Incident date: Oct 1, 2013
I WAS PURCHASING THIS USED CAR FROM A DEALER. THEY REPLACED THE IGNITION ASSEMBLY 3 TIMES. THE CAR WOULD MYSTERIOUSLY SHUT OFF, THE IGNITION ASSEMBLY WOULD NOT ALLOW THE KEY TO BE REMOVED AND MULTIPLE TIMES THIS HAPPENED. I LOST ALLOT OF MONEY I PUT ON THE CAR AS IT BECAME OBVIOUS THEY COULD NOT FIX IT AND I HAD TO LET THEM TAKE IT BACK WITH NO REFUND TO ME.........THEY SAID AT THE DEALER THAT I ... Read more
Incident date: Oct 1, 2013
I WAS PURCHASING THIS USED CAR FROM A DEALER. THEY REPLACED THE IGNITION ASSEMBLY 3 TIMES. THE CAR WOULD MYSTERIOUSLY SHUT OFF, THE IGNITION ASSEMBLY WOULD NOT ALLOW THE KEY TO BE REMOVED AND MULTIPLE TIMES THIS HAPPENED. I LOST ALLOT OF MONEY I PUT ON THE CAR AS IT BECAME OBVIOUS THEY COULD NOT FIX IT AND I HAD TO LET THEM TAKE IT BACK WITH NO REFUND TO ME.........THEY SAID AT THE DEALER THAT I ... Read more
Incident date: Sep 1, 2014
SOMETIMES MY BLINKER WILL STOP WORKING. YOU CAN HEAR IT GOING BUT YOU WILL NOT SEE IT APPEAR ON THE DASH AND THE IT WILL START WORKING AGAIN AFTER A WHILE. ALSO THERE IS TIMES WHERE I'VE JUST USED THE BLINKER AND THEN IT WILL CONTINUE TO SOUND LIKE IT'S STILL BLINKING BUT IT'S NOT ON JUST THE SOUND OF THE BLINKER IS STILL GOING. I ALSO HAVE A PROBLEM WITH THE KEY TURNING AT ALL UNTIL I TURN THE W... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT HAD NOTICED THAT THE "CHECK ENGINE" WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT WAS THEN DRIVING APPROXIMATELY 35 MPH WHEN VEHICLE BEGAN TO SHUDDER. THE CONTACT THEN ... Read more
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT HAD NOTICED THAT THE "CHECK ENGINE" WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT WAS THEN DRIVING APPROXIMATELY 35 MPH WHEN VEHICLE BEGAN TO SHUDDER. THE CONTACT THEN ... Read more
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STA... Read more
Incident date: Mar 15, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HEATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Incident date: Mar 15, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HEATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Incident date: Mar 23, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS APPLIED AND THE STEERING COLUMN BEGAN TO VIBRATE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE STEERING COLUMN FAILED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR FOR NHTSA CAMPAIGN I... Read more
Incident date: Mar 23, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS APPLIED AND THE STEERING COLUMN BEGAN TO VIBRATE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE STEERING COLUMN FAILED. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR FOR NHTSA CAMPAIGN I... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS BETWEEN 1 AND 15 MPH A POPPING AND GRINDING TYPE NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE RACK AND PINION BUT THE NOISE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Incident date: Jul 1, 2014
I HAVE RECEIVED (2) RECALL NOTICES. 1 RECALL 13036 FOR BCM AND BAS SYSTEM FOR BRAKES AND 1 OTHER RECALL 14152 FOR TRANSMISSION SHIFT CABLE. FIRST CAME AT THE BEGINNING OF JULY/2014 AND THE OTHER THE MIDDLE OF JULY/2014. BOTH STATED THAT PARTS ARE NOT AVAILABLE AND IT HAS BEEN OVER 60 DAYS SINCE I RECEIVED THE NOTICES BUT THE RECALLS WERE ISSUED MAY 16, 2014. *TR
Incident date: Jul 1, 2014
I HAVE RECEIVED (2) RECALL NOTICES. 1 RECALL 13036 FOR BCM AND BAS SYSTEM FOR BRAKES AND 1 OTHER RECALL 14152 FOR TRANSMISSION SHIFT CABLE. FIRST CAME AT THE BEGINNING OF JULY/2014 AND THE OTHER THE MIDDLE OF JULY/2014. BOTH STATED THAT PARTS ARE NOT AVAILABLE AND IT HAS BEEN OVER 60 DAYS SINCE I RECEIVED THE NOTICES BUT THE RECALLS WERE ISSUED MAY 16, 2014. *TR
Incident date: Feb 25, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT FOR THE DRIVER TO TURN. THE CONTACT INDICATED THAT PRIOR TO THE MALFUNCTION OCCURRING A CHIMING NOISE WAS ACTIVATED INSIDE THE VEHICLE. AFTER TURNING THE ENGINE OFF AND BACK ON THE VEHICLE OPERATED AS NORMAL BEFORE THE... Read more
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT AFTER REFUELING, THE STEERING WHEEL STOPPED WORKING. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE SEVERAL TIMES IN ORDER TO GET THE STEERING WHEEL OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MOTOR AND COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MA... Read more
Incident date: Aug 27, 2002
I WAS DRIVING HOME IN THE AFTERNOON. I LOST CONTROL OF THE POWER STEERING. I TRIED TO MERGE OUT OF MY LANE SO I WOULD NOT IMPACT ANOTHER CAR. I HAD NO CONTROL OF THE STEERING AT ALL. I WAS UNABLE TO MERGE, I HIT THE BACK END OF A UTILITY TRUCK. *TR
Crash
Incident date: Aug 27, 2002
I WAS DRIVING HOME IN THE AFTERNOON. I LOST CONTROL OF THE POWER STEERING. I TRIED TO MERGE OUT OF MY LANE SO I WOULD NOT IMPACT ANOTHER CAR. I HAD NO CONTROL OF THE STEERING AT ALL. I WAS UNABLE TO MERGE, I HIT THE BACK END OF A UTILITY TRUCK. *TR
Crash
Incident date: Aug 22, 2012
DRIVERS SIDE LOCK INDICATOR BROKE OFF WITH NO UNUSUAL DAMAGE OR WEAR THAT WOULD.HAVE CAUSED! HAVE SEEN A LOT OF G6S LIKE THIS! *TR