Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Sep 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE TCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING). THE VEHICL... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Apr 2, 2014
WHILE DRIVING MY VEHICLE MY HEATED SEATS WERE ON. HOWEVER, I BEGAN TO FEEL AN UNUSUAL AMOUNT OF HEAT AND REALIZED THE SEAT HAD NOW STARTED TO BURN. I IMMEDIATELY TURNED OFF THE SEAT WARMERS. A SAW A HOLE WAS NOW ALSO BURNED THROUGH MY JACKET. WHEN I CALLED GM TO SET UP AN APPOINTMENT FOR A DIFFERENT RECALL, I WAS ASKED TO MENTION THIS ISSUE TO MY DEALER WHEN I TOOK MY CAR TO THE DEALERSHIP FOR... Read more
Fire
Incident date: Dec 18, 2013
AS I WAS DRIVING TOWARDS MY HOME AFTER DARK, MY DRIVERS SIDE HEADLIGHT (LOW-BEAM) WENT OUT. BECAUSE I WAS ON A RURAL ROAD, I TURNED ON MY HIGH-BEAMS. IN LESS THAN A MINUTE AN I WENT BACK TO MY LOW-BEAMS DUE TO AN ONCOMING CAR AND I HAD NO LOW-BEAM LIGHTS AT ALL. I IMMEDIATELY TURNED MY HIGH-BEAMS BACK ON SO I COULD BE SEEN BY THE OTHER CAR. AFTER RETURNING HOME I INFORMED MY HUSBAND OF THE PROBLE... Read more
Incident date: Dec 18, 2013
AS I WAS DRIVING TOWARDS MY HOME AFTER DARK, MY DRIVERS SIDE HEADLIGHT (LOW-BEAM) WENT OUT. BECAUSE I WAS ON A RURAL ROAD, I TURNED ON MY HIGH-BEAMS. IN LESS THAN A MINUTE AN I WENT BACK TO MY LOW-BEAMS DUE TO AN ONCOMING CAR AND I HAD NO LOW-BEAM LIGHTS AT ALL. I IMMEDIATELY TURNED MY HIGH-BEAMS BACK ON SO I COULD BE SEEN BY THE OTHER CAR. AFTER RETURNING HOME I INFORMED MY HUSBAND OF THE PROBLE... Read more
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2004) - ENGINE
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2004) - AIR BAGS
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2005) - STEERING
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) - WHEELS
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) - TIRES
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) - TIRES
Sep 13, 2014
Incident date: Jan 3, 2013
PURCHASED MIC DEFENDER TIRES JAN 3, 2013 AND THEY ARE CRACKED ON THE SIDES THEY TELL ME THEY MITE BLOW OUT ON THE ROAD. *TR
Incident date: Aug 13, 2014
FUEL PUMP LEAKING GAS, CAR WILL NOT OVERTURN PROPERLY, HAZARD. *TR
Incident date: Sep 11, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Sep 12, 2014
Incident date: Sep 11, 2014
OVER THE PAST 3 YEARS AT RANDOM OCCASIONS THE LOW BEAMS WOULD JUST TURN OFF IN MY CAR WHILE DRIVING. LUCKILY, THE HIGH BEAMS HAVE ALWAYS WORKED SO I COULD CONTINUE TO DRIVE. I RESEARCHED HOW TO FIX THE ISSUE, AND I ENDED UP REPLACING THE RELAY TO THE LOW BEAMS TWICE SINCE OCT. 2011. REPLACING THE RELAY ALWAYS SEEMED TO CORRECT THE ISSUE. I WAS ALWAYS UNDER THE IMPRESSION THAT IT WAS JUST A FAULTY ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Sep 12, 2014
Incident date: Sep 11, 2014
OVER THE PAST 3 YEARS AT RANDOM OCCASIONS THE LOW BEAMS WOULD JUST TURN OFF IN MY CAR WHILE DRIVING. LUCKILY, THE HIGH BEAMS HAVE ALWAYS WORKED SO I COULD CONTINUE TO DRIVE. I RESEARCHED HOW TO FIX THE ISSUE, AND I ENDED UP REPLACING THE RELAY TO THE LOW BEAMS TWICE SINCE OCT. 2011. REPLACING THE RELAY ALWAYS SEEMED TO CORRECT THE ISSUE. I WAS ALWAYS UNDER THE IMPRESSION THAT IT WAS JUST A FAULTY ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - SEAT BELTS
Sep 12, 2014
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT AIR BAG INDICATOR FLICKERED WHETHER THE SEAT WAS OCCUPIED OR UNOCCUPIED. THE SEAT BELT WARNING INDICATOR ALSO ILLUMINATED WHEN THE DRIVER SIDE SEAT BELT WAS SECURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE M... Read more
PONTIAC
GRAND PRIX
(2007) - AIR BAGS
Sep 12, 2014
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT AIR BAG INDICATOR FLICKERED WHETHER THE SEAT WAS OCCUPIED OR UNOCCUPIED. THE SEAT BELT WARNING INDICATOR ALSO ILLUMINATED WHEN THE DRIVER SIDE SEAT BELT WAS SECURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE M... Read more
PONTIAC
GRAND PRIX
(2008) - STRUCTURE:BODY
Sep 12, 2014
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MOLDING AROUND THE WINDOW SEPARATED AND CAUSED THE METAL TO RUST. THE DEALER STATED THAT THE MOLDING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Incident date: Aug 9, 2014
I HAVE BEEN WAITING FOR OVER SIX WEEKS FOR GM TO REPAIR THREE RECALLS IN MY POWER STEERING - I AM UNABLE TO DRIVE MY CAR! I AM A SINGLE GIRL WHO LIVES ALONE, I HAD TO RENT A CAR FOR A PLANNED TRIP, AS MY POWER STEERING STOPPED WORKING AND I WAS ABLE TO DRIVE MY CAR. ACCORDING TO GM - THEY HAVE NOT MADE THE PARTS TO EVEN FIX MY CAR! WHAT AM I TO DO? I HAVE BEEN WITHOUT A VEHICLE FOR OVER SIX W... Read more
Incident date: Aug 1, 2014
FUEL SMELL AROUND CAR. LEAKING FROM AROUND GAS TANK AREA. *TR
Incident date: Aug 27, 2014
MY 2007 PONTIAC G6 HAVING A LOT POPPING SOUND IN WHEN STEERING AND A LOT OF RATTLING SOUND UNDERNEATH. I DON'T KNOW WHAT IT IS BUT THE NOISE SO LOUD. WHEN YOU PICK UP SPEEDS 45 MP AND UP THE STEERING WHEEL SHAKES. I HAVE COMPLAINT ABOUT THIS BEFORE I NEVER GOT AN RECALL IT AT ALL IT SEEN IT IS GETTING WORST, I MAY NOT BE THE ONLY ONE MAKING A COMPLAINT ABOUT THIS STEERING SHAKING AND RATTLING SOU... Read more
Incident date: Mar 4, 2014
WHEN I WAS DRIVING MY CAR ALL OF A SUDDEN THE HEADLIGHTS STARTED TO FLASH/TURN ON AND OFF UNCONTROLLABLY. I TOOK IT IN FOR SERVICE AND THE DEALERSHIP CONCLUDED THAT MY WIRES HAS MELTED AND FUSED TOGETHER. HE TOLD ME THAT I WAS LUCKY THAT THERE WAS NOT A FIRE THAT STARTED, THAT IS HOW BAD THEY WERE MELTED. I HAD TO REPLACE WIRING HARNESS AND GET NEW BULBS, WHICH COST ME $400.00. THERE ARE MANY ... Read more
Incident date: Mar 4, 2014
WHEN I WAS DRIVING MY CAR ALL OF A SUDDEN THE HEADLIGHTS STARTED TO FLASH/TURN ON AND OFF UNCONTROLLABLY. I TOOK IT IN FOR SERVICE AND THE DEALERSHIP CONCLUDED THAT MY WIRES HAS MELTED AND FUSED TOGETHER. HE TOLD ME THAT I WAS LUCKY THAT THERE WAS NOT A FIRE THAT STARTED, THAT IS HOW BAD THEY WERE MELTED. I HAD TO REPLACE WIRING HARNESS AND GET NEW BULBS, WHICH COST ME $400.00. THERE ARE MANY ... Read more
Incident date: Sep 13, 2012
REAR PASSENGER DOOR WILL NOT LOCK/UNLOCK. LOUD, RUBBING NOISE COMING FROM STEERING COLUMN WHEN MAKING TURNS. LOW BEAM HEADLIGHTS WORK INTERMITTENTLY (GOT STOPPED BY A POLICEMAN AND WARNED OF A CITATION THE NEXT TIME I WOULD GET STOPPED). I CHANGED THE BULB TWICE. LOW BEAM HEADLIGHT WILL STOP WORKING , BUT THE BULB IS NOT ACTUALLY BURNED OUT. AS A RESULT, I HAD DRIVER SIDE BULB WIRING REPLACED BY ... Read more
Incident date: Sep 13, 2012
REAR PASSENGER DOOR WILL NOT LOCK/UNLOCK. LOUD, RUBBING NOISE COMING FROM STEERING COLUMN WHEN MAKING TURNS. LOW BEAM HEADLIGHTS WORK INTERMITTENTLY (GOT STOPPED BY A POLICEMAN AND WARNED OF A CITATION THE NEXT TIME I WOULD GET STOPPED). I CHANGED THE BULB TWICE. LOW BEAM HEADLIGHT WILL STOP WORKING , BUT THE BULB IS NOT ACTUALLY BURNED OUT. AS A RESULT, I HAD DRIVER SIDE BULB WIRING REPLACED BY ... Read more
Incident date: Sep 13, 2012
REAR PASSENGER DOOR WILL NOT LOCK/UNLOCK. LOUD, RUBBING NOISE COMING FROM STEERING COLUMN WHEN MAKING TURNS. LOW BEAM HEADLIGHTS WORK INTERMITTENTLY (GOT STOPPED BY A POLICEMAN AND WARNED OF A CITATION THE NEXT TIME I WOULD GET STOPPED). I CHANGED THE BULB TWICE. LOW BEAM HEADLIGHT WILL STOP WORKING , BUT THE BULB IS NOT ACTUALLY BURNED OUT. AS A RESULT, I HAD DRIVER SIDE BULB WIRING REPLACED BY ... Read more
Incident date: Sep 8, 2014
BRAKES HAVE A WARPED FEEL. BRAKES HAVE PEDAL FADE, ONCE THE WARPED FEELING SHOWS BRAKES GRAB AND RELEASE AS THE WARPED AREA GOES AROUND. HAVE REPLACED BRAKES APPROXIMATELY EVERY 10,000 TO 15,000 MILES SINCE THE FIRST REPAIR AT 71,000 MILES. CAR NOW HAS 151,000 MILES ON IT. IT IS TIME FOR IT'S SIXTH SET OF BRAKES (BOTH ROTORS AND PADS). I HAVE SEEN THIS TO BE A LARGE TREND AMONG OTHER G6 OWNER... Read more
Incident date: Sep 9, 2014
REPLACED BLOWN PASSENGER HEADLIGHT (LOWBEAM), THEN NOTICED THAT THE WIRING TO THE LIGHT WAS MELTED WITH A BURNING SMELL. ALSO SEVERAL ERROR CODES FOR AIRBAG, ENGINE, TIRE PRESSURE MONITOR ILLUMINATE ON DASH. DO NOT BUY THIS VEHICLE. *TR
Incident date: Sep 9, 2014
REPLACED BLOWN PASSENGER HEADLIGHT (LOWBEAM), THEN NOTICED THAT THE WIRING TO THE LIGHT WAS MELTED WITH A BURNING SMELL. ALSO SEVERAL ERROR CODES FOR AIRBAG, ENGINE, TIRE PRESSURE MONITOR ILLUMINATE ON DASH. DO NOT BUY THIS VEHICLE. *TR
Incident date: Sep 9, 2014
REPLACED BLOWN PASSENGER HEADLIGHT (LOWBEAM), THEN NOTICED THAT THE WIRING TO THE LIGHT WAS MELTED WITH A BURNING SMELL. ALSO SEVERAL ERROR CODES FOR AIRBAG, ENGINE, TIRE PRESSURE MONITOR ILLUMINATE ON DASH. DO NOT BUY THIS VEHICLE. *TR
Incident date: Nov 29, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE SUFFERED INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 12/01/14*LJ UPDATED 01/27/15*JB
Crash
1 injured
Incident date: Aug 24, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THE IGNITION WAS REPAIRED DUE TO A SAFETY RECALL. THREE WEEKS LATER, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE AIR BAG UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000. UPDATED 10/24/14*CN THE CONSUMER S... Read more
Incident date: Aug 24, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THE IGNITION WAS REPAIRED DUE TO A SAFETY RECALL. THREE WEEKS LATER, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE AIR BAG UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000. UPDATED 10/24/14*CN THE CONSUMER S... Read more
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND WAS INFORMED THAT THE PASSENGER SIDE APP SENSOR MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,500.
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 11, 2014
GOT TO WORK AND WHEN I PUT IT IN REVERSE THE STEERING FROZE AND ACTED LIKE MANUAL STEERING. FOUND OUT IT HAS THE DEFECTIVE ELECTRIC STEERING MOTOR THAT MOST OF THE GM'S FROM 2005 - 2010 WERE RECALLED AND FIXED AT NO COST BUT THEY DIDN'T PUT THE TORRENT ON THAT LIST EVEN THOUGH THEY WERE HAVING THE SAME ISSUES AS WITNESSED FROM THE COMPLAINTS ON THE GM SITE OF STEERING FREEZING ON THE HIGHWAY W... Read more
Incident date: Oct 1, 2012
TL* THE CONTACT OWNED A 2006 PONTIAC G6. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE UNTIL AFTER APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS THREE TIMES BEFORE THE CAUSE OF THE FAILURE COULD BE DIAGNOSED. THE TECHNICIAN STATED THAT THE MAIN COMPUTER CHIP NEEDED TO BE REPLACED. THE MANU... Read more
PONTIAC
GRAND PRIX
(2008) - STRUCTURE:BODY
Sep 11, 2014
Incident date: Sep 1, 2012
TL* THE CONTACTS OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE MOLDING FOR THREE PASSENGER DOORS WARPED. THE FAILURE PERSISTED FOR THREE YEARS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOLDING FOR ALL PASSENGERS DOORS NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: May 12, 2010
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Incident date: Sep 9, 2014
SEPTEMBER 10, 2014 DEAR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION & GM CUSTOMER ASSISTANCE CENTER, I HAVE BEEN THE CUSTOMER OF TWO GENERAL MOTORS RECALLS. FIRST RECALL NOTICE WAS FOR A 2007 CHEVROLET COBALT, IGNITION FIX AND 2009 PONTIAC G6 FOR A BODY CONTROL MODULE CONNECTION TO THE BRAKE APPLY SENSOR. I HAD DIFFICULTY WAITING FOR THE PARTS FOR THE CHEVY COBALT. FIRST CALL I MADE TO T... Read more
Incident date: Jun 16, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE SEAT BELT FRACTURED. THE CONTACT ALSO STATED THE FRONT PASSENGER SIDE SEAT BELT DETACHED FROM THE BASE OF THE FLOOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE VEHICLE WAS REPAIRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NO... Read more
Incident date: Mar 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMEL... Read more
Crash
2 injured
Incident date: Mar 13, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMEL... Read more
Crash
2 injured
Incident date: Sep 9, 2014
MY PASSENGER AIRBAG LIGHT TURNS ON AND OFF AT RANDOM POINTS WHILE DRIVING. IT DOESN'T HAPPEN EVERY DAY AND THERE IS NO COMMON THING THAT CAUSES IT TO TURN OFF AND ON. LEADS ME TO BELIEVE THAT IT IS MALFUNCTIONING AND WILL NOT WORK PROPERLY IF THERE WERE AN ACCIDENT. *TR
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION, THE ENGINE FAILED TO START ON NUMEROUS OCCASIONS. THE SECURITY SENSOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS IGNITION FAILURE THAT TRIGGERED THE SECURITY SENSOR. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR FURT... Read more
PONTIAC
GRAND PRIX
(2005) - ENGINE
Sep 9, 2014
Incident date: May 17, 2014
SINCE WE PURCHASED THIS VEHICLE IN DECEMBER 2013 THERE HAS BEEN FOUR INCIDENTS WHERE THE ENGINE TOTALLY SHUT DOWN WHILE IN TRAFFIC WITHOUT WARNING. THE FIRST TWO INCIDENT OCCURRED WHILE MY DAUGHTER WAS DRIVING WHILE AWAY AT COLLEGE WITH THIS VEHICLE. ON APPROXIMATELY 5/17/14, WHILE ON INTERSTATE 287 (60MPH) THE VEHICLE SHUT OFF WITHOUT WARNING. ON APPROXIMATELY 6/20/14 IN S. ORANGE, NJ THE VEHICLE... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Sep 9, 2014
Incident date: May 17, 2014
SINCE WE PURCHASED THIS VEHICLE IN DECEMBER 2013 THERE HAS BEEN FOUR INCIDENTS WHERE THE ENGINE TOTALLY SHUT DOWN WHILE IN TRAFFIC WITHOUT WARNING. THE FIRST TWO INCIDENT OCCURRED WHILE MY DAUGHTER WAS DRIVING WHILE AWAY AT COLLEGE WITH THIS VEHICLE. ON APPROXIMATELY 5/17/14, WHILE ON INTERSTATE 287 (60MPH) THE VEHICLE SHUT OFF WITHOUT WARNING. ON APPROXIMATELY 6/20/14 IN S. ORANGE, NJ THE VEHICLE... Read more