Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000... UPDATED 10/27/14 *BF
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE ENGINE WAS ON. THE CONTACT MENTIONED THAT THE VEHICLE WOULD REMAIN ON. ALSO, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE. THE VEHICLE WAS NOT... Read more
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Apr 10, 2008
04/08 I READ AN ARTICLE IN THE DETROIT FREE PRESS ABOUT GM SETTLING A CALIFORNIA CLASS ACTION LAWSUIT FOR $29 MILLION RELATED TO THEIR LONG LIFE DEX COOLANT LISTING POSSIBLY 1.3 MILLION GM VEHICLES WITH THE POTENTIAL FOR CROSS CONTAMINATION OF OIL & COOLANT DUE TO THEIR DEX COOLANT DISSOLVING THE SILICONE INTAKE MANIFOLD GASKET.OWNING BOTH THIS 03 AND A 99 GRAND AM GT ON THE LIST I CONTACTED PONTI... Read more
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO A CONCRETE WALL. THE CONTACT AND HER CHILD SUSTAINED INJURIES TO THE ARMS, WRISTS, CHEST, RIBS, AND THE LEGS WHICH BOTH REQUIRED MEDICAL ATTENTION. A POLICE... Read more
Crash
2 injured
Incident date: Sep 11, 2014
PASSENGER SEAT SENSOR WAS REPLACED AS CAR WAS REPORTING "SERVICE AIRBAGS". NOW PASSENGER SEAT SENSOR DOES NOT RELIABLY DETECT AN ADULT IN PASSENGER SEAT. SOMETIMES IT NEVER DETECTS PASSENGER. SOMETIMES IT DETECTS A PASSENGER, THEN AFTER A FEW MINUTES DOES NOT DETECT PASSENGER. SOMETIMES IT DETECTS A PASSENGER WELL. PASSENGER SEAT SENSOR IS UNRELIABLE. MAY NOT WORK WHEN NEEDED. *TR
Incident date: Sep 11, 2014
SERVICE AIR BAG IN DIC TURNED ON AND AIRBAG LIGHT INDICATOR FOR PASSENGER SEAT TURNED OFF WHILE THE AUTO WAS ZERO (0) SPEED, DRIVER'S SEAT AND PASSENGER'S SEAT WERE BOTH OCCUPIED . THIS IS A DESPICABLE DESIGN ERROR AS WELL AS A REAL WORLD OPERATIONAL FLAW, A POTENTIALLY FATAL SAFETY ISSUE THAT THOUSANDS OF SOLSTICE OWNERS ARE EXPERIENCING AND THAT THOUSANDS MORE WILL EXPERIENCE. HOW MANY FA... Read more
PONTIAC
BONNEVILLE
(2002) — ELECTRICAL SYSTEM
Sep 16, 2014
Incident date: Oct 12, 2013
MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR
Fire
PONTIAC
BONNEVILLE
(2002) — FUEL/PROPULSION SYSTEM
Sep 16, 2014
Incident date: Oct 12, 2013
MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR
Fire
PONTIAC
BONNEVILLE
(2001) — POWER TRAIN
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
PONTIAC
BONNEVILLE
(2001) — ENGINE
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
PONTIAC
BONNEVILLE
(2001) — ELECTRICAL SYSTEM
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
Incident date: Feb 7, 2014
LAST FALL THE CAR TAIL LIGHTS FAILED TO WORK, THIS PAST WINTER THE STEERING WHEEL LOCKED UP WHILE I WAS DRIVING. NOW WHEN I DRIVE THE CAR THE TAIL LIGHTS DON'T WORK, TURNING SIGNALS WILL WORK INTERMITTENTLY AND MOST RECENTLY THE STEERING IS GOING OUT ALMOST ON A REGULAR BASIS. THE CAR HAS BEEN LOCKING UP ON ME WHILE I AM DRIVING IT. FORCING ME TO HAVE TO PULL OVER AND SHUT THE CAR OFF AND THEN RES... Read more
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING 40 MPH, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE O... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2001) — ENGINE
Sep 15, 2014
Incident date: Jun 17, 2008
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/20/14*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 01/08/15
PONTIAC
GRAND PRIX
(2004) — POWER TRAIN
Sep 15, 2014
Incident date: Mar 23, 2014
I WAS TAKING OFF FROM A STOP LIGHT SOMETIME IN MARCH OF 2014. I DON'T REMEMBER THE EXACT DATE. AS I WAS TAKING OFF THERE WAS A LOUD BANG/POP NOISE AND THE CAR DIDN'T WANT TO MOVE. SO I PULLED OVER TO THE SIDE OF THE ROAD ABOUT 200 OR SO FEET FROM THE STOP LIGHT, SHUT OFF THE ENGINE AND LIFTED THE HOOD TO CHECK AND SEE WHAT THE PROBLEM WAS. BY WHAT I COULD SEE THERE WAS NOTHING WRONG WITH THE E... Read more
PONTIAC
GRAND PRIX
(2006) — ENGINE
Sep 15, 2014
Incident date: Apr 8, 2014
WERE TRAVELING AND WITHOUT WARNING THE CAR STOPPED RUNNING AND WE WERE ON A VERY BUSY HIGHWAY AND BARELY WERE ABLE TO GET OFF THE ROAD AND OUT OF TRAFFIC AREA. HAD TO HAVE THE CAR TOWED (THIS EXPENSE I THINK GM SHOULD BE RESPONSIBLE FOR NOW THAT THERE IS A RECALL. ALSO, HOW CAN THEY JUSTIFY THAT WE WAIT UNTIL OCTOBER 1ST TO HAVE THEIR GOOF-UP REPAIRED. AT TIMES IT IS DIFFICULT TO EVEN GET THE K... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Sep 15, 2014
Incident date: Apr 8, 2014
WERE TRAVELING AND WITHOUT WARNING THE CAR STOPPED RUNNING AND WE WERE ON A VERY BUSY HIGHWAY AND BARELY WERE ABLE TO GET OFF THE ROAD AND OUT OF TRAFFIC AREA. HAD TO HAVE THE CAR TOWED (THIS EXPENSE I THINK GM SHOULD BE RESPONSIBLE FOR NOW THAT THERE IS A RECALL. ALSO, HOW CAN THEY JUSTIFY THAT WE WAIT UNTIL OCTOBER 1ST TO HAVE THEIR GOOF-UP REPAIRED. AT TIMES IT IS DIFFICULT TO EVEN GET THE K... Read more
Incident date: Jul 1, 2014
TO: GENERAL MOTORS I JUST SIGNED THE FOLLOWING PETITION ADDRESSED TO: GENERAL MOTORS. ---------------- RECALL FAULTY PASSLOCK SYSTEMS THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PE... Read more
Incident date: Jul 1, 2014
TO: GENERAL MOTORS I JUST SIGNED THE FOLLOWING PETITION ADDRESSED TO: GENERAL MOTORS. ---------------- RECALL FAULTY PASSLOCK SYSTEMS THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PE... Read more
Incident date: Sep 14, 2014
MY CAR HAS AN IGNITION SWITCH RECALL. IN SAID RECALL IT DESCRIBES THAT IN THE EVENT OF IGNITION SWITCH FAILURE MY AIRBAGS MAY NOT DEPLOY. I HAVE YOUNG CHILDREN IN MY CAR 99% OF THE TIME AND THIS MAKES ME EXTREMELY NERVOUS. I CALLED A NUMBER TO GET A RENTAL CAR UNTIL MINE CAN BE FIXED DUE TO THE FACT NO DEALER HAS THE PARTS AND THEY DON'T KNOW HOW LONG IT WILL BE. THE MAN ON THE PHONE TOLD ME I DID... Read more
Incident date: Sep 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE TCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING). THE VEHICL... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Sep 14, 2014
AIRBAG SERVICE REQUIRED DTC. PROBLEM IS WITH THE PPS SYSTEM IN THE PASSENGER SEAT. PROBLEM HAS BEEN WIDELY REPORTED FOR THESE CARS, AS WELL AS, OTHER GM PRODUCTS. THIS CONDITION EFFECTIVELY RENDERS THE AIRBAG PROTECTION OF THE PASSENGER SEAR INOPERATIVE EVEN IF THE SEAT IS OCCUPIED. GM IS AWARE THE PROBLEM AND THEIR DEALERS WANT APPROXIMATELY BETWEEN $800 AND $1,000 TO REPLACE THE FAILED SEAT C... Read more
Incident date: Apr 2, 2014
WHILE DRIVING MY VEHICLE MY HEATED SEATS WERE ON. HOWEVER, I BEGAN TO FEEL AN UNUSUAL AMOUNT OF HEAT AND REALIZED THE SEAT HAD NOW STARTED TO BURN. I IMMEDIATELY TURNED OFF THE SEAT WARMERS. A SAW A HOLE WAS NOW ALSO BURNED THROUGH MY JACKET. WHEN I CALLED GM TO SET UP AN APPOINTMENT FOR A DIFFERENT RECALL, I WAS ASKED TO MENTION THIS ISSUE TO MY DEALER WHEN I TOOK MY CAR TO THE DEALERSHIP FOR... Read more
Fire
Incident date: Dec 18, 2013
AS I WAS DRIVING TOWARDS MY HOME AFTER DARK, MY DRIVERS SIDE HEADLIGHT (LOW-BEAM) WENT OUT. BECAUSE I WAS ON A RURAL ROAD, I TURNED ON MY HIGH-BEAMS. IN LESS THAN A MINUTE AN I WENT BACK TO MY LOW-BEAMS DUE TO AN ONCOMING CAR AND I HAD NO LOW-BEAM LIGHTS AT ALL. I IMMEDIATELY TURNED MY HIGH-BEAMS BACK ON SO I COULD BE SEEN BY THE OTHER CAR. AFTER RETURNING HOME I INFORMED MY HUSBAND OF THE PROBLE... Read more
Incident date: Dec 18, 2013
AS I WAS DRIVING TOWARDS MY HOME AFTER DARK, MY DRIVERS SIDE HEADLIGHT (LOW-BEAM) WENT OUT. BECAUSE I WAS ON A RURAL ROAD, I TURNED ON MY HIGH-BEAMS. IN LESS THAN A MINUTE AN I WENT BACK TO MY LOW-BEAMS DUE TO AN ONCOMING CAR AND I HAD NO LOW-BEAM LIGHTS AT ALL. I IMMEDIATELY TURNED MY HIGH-BEAMS BACK ON SO I COULD BE SEEN BY THE OTHER CAR. AFTER RETURNING HOME I INFORMED MY HUSBAND OF THE PROBLE... Read more
PONTIAC
GRAND PRIX
(2004) — STRUCTURE:BODY
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2004) — ENGINE
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2004) — AIR BAGS
Sep 14, 2014
Incident date: Dec 15, 2012
SON WAS DRIVING CAR AND HIT ANOTHER CAR HEAD ON. HE RECEIVED CONCUSSION AND BROKEN FOOT. HE IS NOT SURE WHAT HAPPENED TO CAUSE HIM TO GO LEFT OF CENTER, AIR BAGS DID NOT DEPLOY AND CAR WAS TOTALED. THIS WAS ACTUALLY 2ND TIME CAR VEERED OFF FOR NO REASON. FIRST TIME CAR HIT A CURB AND BLEW A TIRE. NO EXPLANATION AS TO WHY THIS HAPPENED, THEN CAR WAS DROVE UNTIL THE SERIOUS HEAD ON CRASH, NOW THA... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2005) — STEERING
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) — WHEELS
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) — TIRES
Sep 13, 2014
Incident date: Jan 3, 2013
I PURCHASE MIC 73391 DEFENDER TIRES AND THEY ARE CRACKING ON THE SIDES, I WAS TOLD THEY COULD GET A BLOW OUT. IS THERE A RECALL ON THIS TIRES. I PURCHASED THEM JAN 2013 AT TIRE CHOICE AUTO CAR CARE. I ALSO WOULD LIKE TO KNOW ABOUT THE STEERING KNUCKLE ON MY 2005 PONTIAC GRAND PRIX. *TR
PONTIAC
GRAND PRIX
(2005) — TIRES
Sep 13, 2014
Incident date: Jan 3, 2013
PURCHASED MIC DEFENDER TIRES JAN 3, 2013 AND THEY ARE CRACKED ON THE SIDES THEY TELL ME THEY MITE BLOW OUT ON THE ROAD. *TR
Incident date: Aug 13, 2014
FUEL PUMP LEAKING GAS, CAR WILL NOT OVERTURN PROPERLY, HAZARD. *TR
Incident date: Sep 11, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Sep 12, 2014
Incident date: Sep 11, 2014
OVER THE PAST 3 YEARS AT RANDOM OCCASIONS THE LOW BEAMS WOULD JUST TURN OFF IN MY CAR WHILE DRIVING. LUCKILY, THE HIGH BEAMS HAVE ALWAYS WORKED SO I COULD CONTINUE TO DRIVE. I RESEARCHED HOW TO FIX THE ISSUE, AND I ENDED UP REPLACING THE RELAY TO THE LOW BEAMS TWICE SINCE OCT. 2011. REPLACING THE RELAY ALWAYS SEEMED TO CORRECT THE ISSUE. I WAS ALWAYS UNDER THE IMPRESSION THAT IT WAS JUST A FAULTY ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Sep 12, 2014
Incident date: Sep 11, 2014
OVER THE PAST 3 YEARS AT RANDOM OCCASIONS THE LOW BEAMS WOULD JUST TURN OFF IN MY CAR WHILE DRIVING. LUCKILY, THE HIGH BEAMS HAVE ALWAYS WORKED SO I COULD CONTINUE TO DRIVE. I RESEARCHED HOW TO FIX THE ISSUE, AND I ENDED UP REPLACING THE RELAY TO THE LOW BEAMS TWICE SINCE OCT. 2011. REPLACING THE RELAY ALWAYS SEEMED TO CORRECT THE ISSUE. I WAS ALWAYS UNDER THE IMPRESSION THAT IT WAS JUST A FAULTY ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — SEAT BELTS
Sep 12, 2014
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT AIR BAG INDICATOR FLICKERED WHETHER THE SEAT WAS OCCUPIED OR UNOCCUPIED. THE SEAT BELT WARNING INDICATOR ALSO ILLUMINATED WHEN THE DRIVER SIDE SEAT BELT WAS SECURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE M... Read more
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Sep 12, 2014
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT AIR BAG INDICATOR FLICKERED WHETHER THE SEAT WAS OCCUPIED OR UNOCCUPIED. THE SEAT BELT WARNING INDICATOR ALSO ILLUMINATED WHEN THE DRIVER SIDE SEAT BELT WAS SECURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE M... Read more
PONTIAC
GRAND PRIX
(2008) — STRUCTURE:BODY
Sep 12, 2014
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MOLDING AROUND THE WINDOW SEPARATED AND CAUSED THE METAL TO RUST. THE DEALER STATED THAT THE MOLDING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Incident date: Aug 9, 2014
I HAVE BEEN WAITING FOR OVER SIX WEEKS FOR GM TO REPAIR THREE RECALLS IN MY POWER STEERING - I AM UNABLE TO DRIVE MY CAR! I AM A SINGLE GIRL WHO LIVES ALONE, I HAD TO RENT A CAR FOR A PLANNED TRIP, AS MY POWER STEERING STOPPED WORKING AND I WAS ABLE TO DRIVE MY CAR. ACCORDING TO GM - THEY HAVE NOT MADE THE PARTS TO EVEN FIX MY CAR! WHAT AM I TO DO? I HAVE BEEN WITHOUT A VEHICLE FOR OVER SIX W... Read more
Incident date: Aug 1, 2014
FUEL SMELL AROUND CAR. LEAKING FROM AROUND GAS TANK AREA. *TR
Incident date: Aug 27, 2014
MY 2007 PONTIAC G6 HAVING A LOT POPPING SOUND IN WHEN STEERING AND A LOT OF RATTLING SOUND UNDERNEATH. I DON'T KNOW WHAT IT IS BUT THE NOISE SO LOUD. WHEN YOU PICK UP SPEEDS 45 MP AND UP THE STEERING WHEEL SHAKES. I HAVE COMPLAINT ABOUT THIS BEFORE I NEVER GOT AN RECALL IT AT ALL IT SEEN IT IS GETTING WORST, I MAY NOT BE THE ONLY ONE MAKING A COMPLAINT ABOUT THIS STEERING SHAKING AND RATTLING SOU... Read more