Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Sep 18, 2014
Incident date: Sep 3, 2012
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHEN THE CONTACT STARTED THE VEHICLE, THE KEY BECAME STUCK IN THE START MODE. THE CONTACT HAD TO REPEATEDLY MOVE THE KEY SLOWLY OUT OF THE RUN POSITION IN ORDER TO GET THE VEHICLE TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT M... Read more
PONTIAC
GRAND PRIX
(2007) - STEERING
Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC
GRAND PRIX
(2007) - ENGINE
Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC
GRAND PRIX
(2007) - SERVICE BRAKES
Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Sep 18, 2014
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS MALFUNCTIONED AND CAUSED THE CRUISE CONTROL TO ENGAGE. THE DEALER STATED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,234.
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Sep 18, 2014
Incident date: Dec 3, 2012
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMA... Read more
Incident date: Jul 18, 2014
DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT. INVESTIGATED SITUATION THE FOLLOWING MORNING AND FOUND SOCKET ON SAME HEADLIGHT SEVERELY MELTED. RESEARCHED ISSUE ON INTERNET AND FOUND MANY OTHER INSTANCES OF LIKE CONDITION. MANUFACTURER SHOULD ADDRESS BEFORE FATALITY OR FIRE OCCURS. *TR
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE IDLING AT A TRAFFIC LIGHT ON A HILL, THE VEHICLE BEGAN TO ROLL BACKWARDS EVEN THOUGH THE VEHICLE WAS IN GEAR. THE CONTACT ENGAGED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILE... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
Incident date: Sep 4, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE DEALER STATED THAT THERE WAS A LEAK IN THE FUEL LINES, WHICH CAUSED FUEL TO LEAK ONTO THE FUEL PUMP. AS A RESULT, THE FUEL LINES AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT IN... Read more
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,053.
Incident date: Aug 19, 2014
THE AIRBAG WARNING ICON ON INSTRUMENT PANEL STAYS LIT AND "SERVICE AIRBAGS" MESSAGE IS ON MESSAGE WINDOW. THE PASSENGER SIDE AIRBAG SYSTEM IS DISARMED EVEN WHEN PASSENGER SEAT IS OCCUPIED BY AN ADULT. THIS VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. THIS IS A SAFETY ISSUE THAT A LARGE PORTION OF SATURN SKYS AND PONTIAC SOLSTICES SHARE AND IS VERY EXPENSIVE TO REPAIR. SINCE SO MANY OTHER SOLSTICE OWN... Read more
Incident date: Nov 11, 2011
I HAVE BEEN THE ONLY OWNER OF MY 2002 PONTIAC SUNFIRE; WELL BACK IN 2011 IT JUST WOULD NOT START; TOOK IT TO A TRUSTY MECHANIC WHO TOLD ME I HAD TO GO TO THE DEALERSHIP CAUSE MOST LIKELY I NEEDED AN IGNITION SWITCH; SO I TOOK IT TO THE DEALER IN TOWN; BEING THEY ARE A GM DEALER; I MENTIONED WHAT IT NEEDED; THEY LOOKED AT IT FOR SEVERAL DAYS AND TOLD ME I NEEDED A NEW COMPUTER SYSTEM; AND IT WAS 70... Read more
PONTIAC
GRAND PRIX
(2004) - STEERING
Sep 17, 2014
Incident date: Sep 10, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SIDE WALL AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A SALVAGE FACILITY. THE MANUFACTURER WAS MAD... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Sep 17, 2014
Incident date: Sep 16, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN 14V40000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Sep 17, 2014
Incident date: Nov 2, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F... Read more
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAK ON TOP OF THE FUEL TANK. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED DUE TO A CRACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 143,500.
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
Incident date: Sep 12, 2014
THIS CAR CURRENTLY HAS THREE RECALLS BY THE MANUFACTURE. IT WAS BY GRACE THAT MY HUSBAND AND SON MADE IT TO THEIR DESTINATION SAFELY. WHEN THEY GOT READY TO LEAVE FROM WHERE THEY WERE GOING, MY HUSBAND COULD NOT PUT THE CAR IN GEAR. AFTER SEVERAL TRIES THE CAR STARTED TO MOVE. IMMEDIATELY THE STEERING COLUMN LOCKED AND THE BREAKS WENT ALL THE WAY TO THE FLOOR. WE HAD THE CAR TOWED HOME. THE N... Read more
Incident date: Sep 17, 2014
I HAVE EXPERIENCE SOME ISSUES WITH POWER STEERING ON MY VEHICLE ON AND OFF, HERE IN THE PAST COUPLE OF WEEKS IT HAS WORSEN. IT IS A VERY SCARY SITUATION. THE POWER STEERING STOPS WORKING WHILE I AM OPERATING THE VEHICLE CAUSING THE WHEEL TO BECOME VERY DIFFICULT TO OPERATE SPECIFICALLY AS I NEED TO MAKE A TURN. I USUALLY HAVE TO APPLY A GREAT DEAL OF FORCE JUST TO TURN. I FEEL LIKE MY SAFETY AND... Read more
Incident date: Sep 17, 2014
I HAVE EXPERIENCE SOME ISSUES WITH POWER STEERING ON MY VEHICLE ON AND OFF, HERE IN THE PAST COUPLE OF WEEKS IT HAS WORSEN. IT IS A VERY SCARY SITUATION. THE POWER STEERING STOPS WORKING WHILE I AM OPERATING THE VEHICLE CAUSING THE WHEEL TO BECOME VERY DIFFICULT TO OPERATE SPECIFICALLY AS I NEED TO MAKE A TURN. I USUALLY HAVE TO APPLY A GREAT DEAL OF FORCE JUST TO TURN. I FEEL LIKE MY SAFETY AND... Read more
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 3, 2014
MY SON WAS DRIVING AT 5 PM IN STOP AND GO TRAFFIC. HE HAD BEEN CUT OFF BY A DRIVER WHO THEN SLAMMED ON THEIR BRAKES. (OUT OF TOWN DRIVER) WHEN THE CAR AHEAD OF HIM STOPPED MY SON WAS DRIVING AT APPROX 30 MILES PER HOUR. MY SON SLAMMED ON HIS BRAKES WITH TWO CAR LENGTHS AHEAD OF HIM AND THE G6 REAR ENDED THE CAR AHEAD OF HIM. WHEN I WAS CONTACTED MY SON REPORTED THE CAR PANIC BRAKE ASSIST F... Read more
Crash
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000... UPDATED 10/27/14 *BF
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE ENGINE WAS ON. THE CONTACT MENTIONED THAT THE VEHICLE WOULD REMAIN ON. ALSO, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE. THE VEHICLE WAS NOT... Read more
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Nov 1, 1999
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Incident date: Apr 10, 2008
04/08 I READ AN ARTICLE IN THE DETROIT FREE PRESS ABOUT GM SETTLING A CALIFORNIA CLASS ACTION LAWSUIT FOR $29 MILLION RELATED TO THEIR LONG LIFE DEX COOLANT LISTING POSSIBLY 1.3 MILLION GM VEHICLES WITH THE POTENTIAL FOR CROSS CONTAMINATION OF OIL & COOLANT DUE TO THEIR DEX COOLANT DISSOLVING THE SILICONE INTAKE MANIFOLD GASKET.OWNING BOTH THIS 03 AND A 99 GRAND AM GT ON THE LIST I CONTACTED PONTI... Read more
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO A CONCRETE WALL. THE CONTACT AND HER CHILD SUSTAINED INJURIES TO THE ARMS, WRISTS, CHEST, RIBS, AND THE LEGS WHICH BOTH REQUIRED MEDICAL ATTENTION. A POLICE... Read more
Crash
2 injured
Incident date: Sep 11, 2014
PASSENGER SEAT SENSOR WAS REPLACED AS CAR WAS REPORTING "SERVICE AIRBAGS". NOW PASSENGER SEAT SENSOR DOES NOT RELIABLY DETECT AN ADULT IN PASSENGER SEAT. SOMETIMES IT NEVER DETECTS PASSENGER. SOMETIMES IT DETECTS A PASSENGER, THEN AFTER A FEW MINUTES DOES NOT DETECT PASSENGER. SOMETIMES IT DETECTS A PASSENGER WELL. PASSENGER SEAT SENSOR IS UNRELIABLE. MAY NOT WORK WHEN NEEDED. *TR
Incident date: Sep 11, 2014
SERVICE AIR BAG IN DIC TURNED ON AND AIRBAG LIGHT INDICATOR FOR PASSENGER SEAT TURNED OFF WHILE THE AUTO WAS ZERO (0) SPEED, DRIVER'S SEAT AND PASSENGER'S SEAT WERE BOTH OCCUPIED . THIS IS A DESPICABLE DESIGN ERROR AS WELL AS A REAL WORLD OPERATIONAL FLAW, A POTENTIALLY FATAL SAFETY ISSUE THAT THOUSANDS OF SOLSTICE OWNERS ARE EXPERIENCING AND THAT THOUSANDS MORE WILL EXPERIENCE. HOW MANY FA... Read more
PONTIAC
BONNEVILLE
(2002) - ELECTRICAL SYSTEM
Sep 16, 2014
Incident date: Oct 12, 2013
MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR
Fire
PONTIAC
BONNEVILLE
(2002) - FUEL/PROPULSION SYSTEM
Sep 16, 2014
Incident date: Oct 12, 2013
MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR
Fire
PONTIAC
BONNEVILLE
(2001) - POWER TRAIN
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
PONTIAC
BONNEVILLE
(2001) - ENGINE
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
PONTIAC
BONNEVILLE
(2001) - ELECTRICAL SYSTEM
Sep 15, 2014
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC BONNEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND REPAIRED. THE TYPE OF REPAIRS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE... Read more
Incident date: Feb 7, 2014
LAST FALL THE CAR TAIL LIGHTS FAILED TO WORK, THIS PAST WINTER THE STEERING WHEEL LOCKED UP WHILE I WAS DRIVING. NOW WHEN I DRIVE THE CAR THE TAIL LIGHTS DON'T WORK, TURNING SIGNALS WILL WORK INTERMITTENTLY AND MOST RECENTLY THE STEERING IS GOING OUT ALMOST ON A REGULAR BASIS. THE CAR HAS BEEN LOCKING UP ON ME WHILE I AM DRIVING IT. FORCING ME TO HAVE TO PULL OVER AND SHUT THE CAR OFF AND THEN RES... Read more
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING 40 MPH, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE O... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2001) - ENGINE
Sep 15, 2014
Incident date: Jun 17, 2008
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/20/14*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 01/08/15
PONTIAC
GRAND PRIX
(2004) - POWER TRAIN
Sep 15, 2014
Incident date: Mar 23, 2014
I WAS TAKING OFF FROM A STOP LIGHT SOMETIME IN MARCH OF 2014. I DON'T REMEMBER THE EXACT DATE. AS I WAS TAKING OFF THERE WAS A LOUD BANG/POP NOISE AND THE CAR DIDN'T WANT TO MOVE. SO I PULLED OVER TO THE SIDE OF THE ROAD ABOUT 200 OR SO FEET FROM THE STOP LIGHT, SHUT OFF THE ENGINE AND LIFTED THE HOOD TO CHECK AND SEE WHAT THE PROBLEM WAS. BY WHAT I COULD SEE THERE WAS NOTHING WRONG WITH THE E... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Sep 15, 2014
Incident date: Apr 8, 2014
WERE TRAVELING AND WITHOUT WARNING THE CAR STOPPED RUNNING AND WE WERE ON A VERY BUSY HIGHWAY AND BARELY WERE ABLE TO GET OFF THE ROAD AND OUT OF TRAFFIC AREA. HAD TO HAVE THE CAR TOWED (THIS EXPENSE I THINK GM SHOULD BE RESPONSIBLE FOR NOW THAT THERE IS A RECALL. ALSO, HOW CAN THEY JUSTIFY THAT WE WAIT UNTIL OCTOBER 1ST TO HAVE THEIR GOOF-UP REPAIRED. AT TIMES IT IS DIFFICULT TO EVEN GET THE K... Read more
PONTIAC
GRAND PRIX
(2006) - STEERING
Sep 15, 2014
Incident date: Apr 8, 2014
WERE TRAVELING AND WITHOUT WARNING THE CAR STOPPED RUNNING AND WE WERE ON A VERY BUSY HIGHWAY AND BARELY WERE ABLE TO GET OFF THE ROAD AND OUT OF TRAFFIC AREA. HAD TO HAVE THE CAR TOWED (THIS EXPENSE I THINK GM SHOULD BE RESPONSIBLE FOR NOW THAT THERE IS A RECALL. ALSO, HOW CAN THEY JUSTIFY THAT WE WAIT UNTIL OCTOBER 1ST TO HAVE THEIR GOOF-UP REPAIRED. AT TIMES IT IS DIFFICULT TO EVEN GET THE K... Read more
Incident date: Jul 1, 2014
TO: GENERAL MOTORS I JUST SIGNED THE FOLLOWING PETITION ADDRESSED TO: GENERAL MOTORS. ---------------- RECALL FAULTY PASSLOCK SYSTEMS THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PE... Read more
Incident date: Jul 1, 2014
TO: GENERAL MOTORS I JUST SIGNED THE FOLLOWING PETITION ADDRESSED TO: GENERAL MOTORS. ---------------- RECALL FAULTY PASSLOCK SYSTEMS THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PE... Read more
Incident date: Sep 14, 2014
MY CAR HAS AN IGNITION SWITCH RECALL. IN SAID RECALL IT DESCRIBES THAT IN THE EVENT OF IGNITION SWITCH FAILURE MY AIRBAGS MAY NOT DEPLOY. I HAVE YOUNG CHILDREN IN MY CAR 99% OF THE TIME AND THIS MAKES ME EXTREMELY NERVOUS. I CALLED A NUMBER TO GET A RENTAL CAR UNTIL MINE CAN BE FIXED DUE TO THE FACT NO DEALER HAS THE PARTS AND THEY DON'T KNOW HOW LONG IT WILL BE. THE MAN ON THE PHONE TOLD ME I DID... Read more