Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ... Read more
Crash
Incident date: Aug 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ... Read more
Crash
Incident date: Jun 2, 2008
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE DRIVING 15 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2008) - SERVICE BRAKES
Sep 23, 2014
Incident date: Jan 15, 2014
FIRST TIME I NOTICED A PROBLEM I WAS MAKING A SHARP RIGHT TURN INTO A PARKING SPOT DRIVING ROUGHLY 5 MPH OR LESS. WHEN I PUSHED ON THE BRAKE IT JUST PULSATED MUCH LIKE THE ABS TAKING OVER BUT THE CAR WOULD NOT STOP! I ALMOST HIT THE CAR IN FRONT OF MY PARKING SPOT. I HAD IT IN A SHOP FOR OTHER REPAIRS AND MENTIONED THIS BUT SINCE AT THE TIME IT WAS INTERMITTENT THEY BLEW IT OFF AS I MUST HAVE BEEN... Read more
Incident date: Sep 1, 2014
INITIAL RECALL (#08V162000) FOR LOOSE WINDOW BOLTS CONDUCTED IN 2008. RECENTLY NOTICED DRIVER SIDE FRONT DOOR WINDOW AGAIN LOOSE AND RATTLING WHEN WINDOW IS PART WAY DOWN (AS BEFORE WITH ORIGINAL RECALL IN 2008). CONCERN IS THE WINDOW GLASS COULD BECOME DISENGAGED FROM LIFTING TRACK AND SHATTER RESULTING IN DISTRACTING THE DRIVER AND POSSIBLE ACCIDENT. *TR
Incident date: Sep 1, 2014
INITIAL RECALL (#08V162000) FOR LOOSE WINDOW BOLTS CONDUCTED IN 2008. RECENTLY NOTICED DRIVER SIDE FRONT DOOR WINDOW AGAIN LOOSE AND RATTLING WHEN WINDOW IS PART WAY DOWN (AS BEFORE WITH ORIGINAL RECALL IN 2008). CONCERN IS THE WINDOW GLASS COULD BECOME DISENGAGED FROM LIFTING TRACK AND SHATTER RESULTING IN DISTRACTING THE DRIVER AND POSSIBLE ACCIDENT. *TR
Incident date: May 9, 2014
RECENTLY IN MAY I STARTED HAVING PROBLEM WITH MY 2006 PONTIAC G6 V6 . ONCE THE CAR WAS DIAGNOSED FOR PROBLEMS WITH THE TRANSMISSIONS AS FAR AS THE SPEED SENOR CONTROL, I TOOK ACTIONS AS FAR AS GETTING QUOTES FOR REPAIRS. EVERY TRANSMISSION PLACED THAT I CONTACTED WAS QUOTING A PRICE NO HIGHER THAN 3,000 BECAUSE OF THE TYPE OF TRANSMISSION THAT WAS IN THE CAR. AS THE DAYS AND TIME GOES BY THERE WAS... Read more
Incident date: May 9, 2014
RECENTLY IN MAY I STARTED HAVING PROBLEM WITH MY 2006 PONTIAC G6 V6 . ONCE THE CAR WAS DIAGNOSED FOR PROBLEMS WITH THE TRANSMISSIONS AS FAR AS THE SPEED SENOR CONTROL, I TOOK ACTIONS AS FAR AS GETTING QUOTES FOR REPAIRS. EVERY TRANSMISSION PLACED THAT I CONTACTED WAS QUOTING A PRICE NO HIGHER THAN 3,000 BECAUSE OF THE TYPE OF TRANSMISSION THAT WAS IN THE CAR. AS THE DAYS AND TIME GOES BY THERE WAS... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE CONTACT HAD TO DECREASE THE VEHICLE'S SPEED IN ORDER FOR THE SHAKING TO CEASE. AN INDEPENDENT MECHANIC STATED THAT THE CONTROL ARMS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jan 29, 2014
POWER STEERING WENT OUT MAKING CAR VERY DIFFICULT TO STEER, IF NOT IMPOSSIBLE, CAUSING THE DRIVER (MY DAUGHTER) TO BE UNABLE TO STEER AND STRIKE A PARKED CAR. AIRBAGS DEPLOYED. IN EARLY JUNE 2014, I RECEIVED A RECALL NOTICE FROM GM (PONTIAC) FOR THEIR RECALL NOTICE NUMBER 14116. HOWEVER, THE VEHICLE WAS TOTALED IN THE CRASH, AND THERE WAS NO RECOURSE ON MY PART. *TR
Crash
Incident date: May 1, 2014
CRUISE CONTROL DISENGAGES. CRUISE CONTROL NO LONGER ENGAGES. *TR
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Sep 12, 2014
ON SEP 12TH 2014 THERE WAS A FIRE IN MY 2009 PONTIAC G6. LUCKILY SOMEONE NEARBY HAD A FIRE EXTINGUISHER AND PUT IT OUT, AND ALL OCCUPANTS ESCAPED UNHARMED. IT IS CURRENTLY AT A GM DEALER IN OWING MILLS MD, AND THEY TOLD ME THAT THEIR ASSESSMENT IS THAT THE POWER STEERING HOSE SOMEHOW CAME TO REST ON THE EXHAUST PIPE OR CATALYTIC CONVERTER, OR THAT THE HEAT SHIELD AROUND THE HOSE HAD BROKEN. THIS T... Read more
Fire
Incident date: Sep 22, 2014
AIR BAG MODULE WENT OUT. I HAVE HEARD THIS IS HAPPENING TOO FREQUENTLY IN THESE CARS. I FEAR FOR THE SAFETY OF THE PASSENGER. REPAIR IS OVER $800. *TR
Incident date: Apr 6, 2014
SINCE APRIL 2014 I HAVE REPLACED BRAKE PADS, ROTORS & CALIPERS ON MY VEHICLE. THEY ARE NOW SHOT AGAIN & I'M LIVID!! I'VE TALKED TO OTHERS WHO HAVE OWNED A PONTIAC & APPARENTLY THIS SAME ISSUE HAS HAPPENED TO OTHERS. BEEN TOLD IT HAS TO DO WITH THE ABS SYSTEM KEEPING CONSTANT PRESSURE ON THE PADS & NOT RELEASING. I'M A SINGLE MOM AND I DO NOT FEEL SAFE IN THIS VEHICLE. I NEED MY CAR FOR WORK, HAULI... Read more
PONTIAC
GRAND PRIX
(2005) - SUSPENSION
Sep 22, 2014
Incident date: Sep 17, 2014
THE DRIVER'S SIDE REAR SUSPENSION TRAILING ARM, WHICH ATTACHES TO THE FRAME AND REAR WHEEL ASSEMBLY SUDDENLY SHEARED AWAY DUE TO RUST THROUGH. THE PURPOSE OF THE TRAILING ARM IS TO KEEP THE REAR WHEEL RIDGED AND PREVENT IT FROM MOVING BACKWARDS OR FORWARDS. EVEN IF THE TRAILING ARM DID NOT DROP TO THE GROUND, THE CAR MAY NOT HANDLE PROPERLY, ESPECIALLY AT HIGH SPEEDS, WITH A REAR WHEEL ACTING LI... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 22, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Sep 22, 2014
Incident date: Jan 13, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1... Read more
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
Sep 22, 2014
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE VEHICLE AND THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY CAUSING THE CONTACT FACE TO HIT THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO THE FACE AND KNEE, THE FRONT PASSENGER SUFFERED INJURIES TO THE LEGS AND FACE, AND THE REAR PAS... Read more
Crash
3 injured
PONTIAC
GRAND PRIX
(1999) - ENGINE
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(1999) - POWER TRAIN
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(1999) - STEERING
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 21, 2014
Incident date: Jul 12, 2013
KEY LOOSE IN IGNITION CAUSING VOLTAGE TO DROP WHILE IDLING , WHICH CAUSES TRACKING SYSTEM FAULT TO APPEAR ON DASH. KEY SO LOOSE IN IGNITION ( THE SLIGHTEST MOVEMENT CAN CAUSE CAR TO TURN OFF. TOOK TO GM...AND HE AGREED AND SAW HOW LOOSE KEY WERE. TALKED TO GM COMPLAINT-CASE # AND TOLD THEM I WOULD FEEL SAFER TO GO AHEAD AND REPLACE IGNITION SWITCH AND CYLINDER DUE TO KEY NOT MAKING GOOD CONNECTION... Read more
Incident date: Sep 21, 2014
THE STEERING IS BAD ON EVERY ONE OF THIS CARS, BECAUSE OF THE RACK & PINION. RACK & PINION ,THEY GO OUT AROUND 50.000 MILES AND CAN CAUSE A CRASH, THE REAR OF A PONTIAC IS NOT UP TO ANY CODE, THE EXHAUST IS UNDER THE FUEL TANK WITH A METAL SHEETING BETWEEN THEM IF YOU GET REAR ENDED THEY WILL BE A FIRE OR A EXPLOSION. BECAUSE THEY ARE RIGHT AT THE PLASTIC BUMPER. AND GM IS KNOWS THE RISK BUT JUS... Read more
Incident date: Sep 20, 2014
DAUGHTER WAS DRIVING IN TOWN AND POWER STEERING WENT OUT. WE DID RECEIVE RECALL NOTICE ON THIS PART IN MARCH 2014 AND HAD REPEATEDLY ATTEMPTED TO GET IT FIXED HOWEVER; HAVE BEEN TOLD EVERY TIME THERE ARE NO PARTS AVAILABLE. EXTREMELY FRUSTRATED WITH GM'S LACK OF RESPONSIVENESS! *TR
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
Incident date: Jun 13, 2014
THE ELECTRIC POWER STEERING ASSIST CUTS IN AND OUT AS DESCRIBED IN NHTSA ACTION NUMBER : PE07023, WHEN THE STEERING:ELECTRIC POWER ASSIST SYSTEM FAILS, THE CAR IS VERY DIFFICULT TO STEER AT LOW SPEEDS. THIS VEHICLE DOES NOT SHOW IT IS COVERED BY THE RECALL. *TR
Incident date: Sep 1, 2008
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE... Read more
Incident date: Sep 21, 2012
TL* THE CONTACT OWNED A 2005 PONTIAC GRAND AM. WHILE DRIVING 35 MPH, THE DRIVER SWERVED TO AVOID AN OBJECT IN THE ROAD. AS A RESULT, THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash
1 injured
1 deaths
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). WHILE IDLING AT A STOP SIGN, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED IN MAY OF 2014. THE VEHICLE WAS TOWED AWAY AND REPAIRED. THE MANU... Read more
Crash
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN SHAKING AND SMOKE WAS EMITTED FROM THE EXHAUST PIPE. A PRIVATE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
PONTIAC
GRAND PRIX
(2004) - STEERING
Sep 19, 2014
Incident date: Nov 11, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE POWER STEERING PUMP AND RACK AND PINION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,940.
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 19, 2014
Incident date: Nov 6, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE STALLED. AS A RESULT, THE DRIVER CRASHED INTO AN EXPRESSWAY WALL AND BOUNCED OFF INTO TRAFFIC WHERE IT WAS STRUCK BY ANOTHER VEHICLE AND A TRUCK. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA C... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2004) - STEERING
Sep 19, 2014
Incident date: Nov 6, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE STALLED. AS A RESULT, THE DRIVER CRASHED INTO AN EXPRESSWAY WALL AND BOUNCED OFF INTO TRAFFIC WHERE IT WAS STRUCK BY ANOTHER VEHICLE AND A TRUCK. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA C... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2005) - POWER TRAIN
Sep 19, 2014
Incident date: Sep 3, 2012
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, THE SPEEDOMETER GAUGE FLUCTUATED. THE VEHICLE JERKED VIOLENTLY, ACCELERATED, AND DECELERATED INDEPENDENTLY. THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACE... Read more
PONTIAC
GRAND PRIX
(2008) - STRUCTURE:BODY:DOOR
Sep 19, 2014
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT DRIVER, REAR DRIVER, AND REAR PASSENGER SIDE DOORS DID NOT HAVE MOLDING. THE DEALER STATED THAT ALL THREE MOLDING ON THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Sep 16, 2014
GOING THROUGH AN INTERSECTION, THE CAR SHUTS OFF AND THE CAR FOLLOWING RUNS INTO THE THE BACK OF US. *TR
Crash
Incident date: Sep 16, 2014
GOING THROUGH AN INTERSECTION, THE CAR SHUTS OFF AND THE CAR FOLLOWING RUNS INTO THE THE BACK OF US. *TR
Crash
PONTIAC
BONNEVILLE
(2000) - AIR BAGS
Sep 19, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND THE DRIVER SIDE DOOR ELECTRICAL SWITCH FOR THE LOCKS AND WINDOWS FAILED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER... Read more
PONTIAC
BONNEVILLE
(2000) - ELECTRICAL SYSTEM
Sep 19, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND THE DRIVER SIDE DOOR ELECTRICAL SWITCH FOR THE LOCKS AND WINDOWS FAILED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER... Read more
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
PONTIAC
GRAND PRIX
(2005) - SERVICE BRAKES
Sep 18, 2014
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE MERGING ONTO AN EXIT RAMP, THE BRAKES FAILED AND CAUSED THE VEHICLE TO HYDROPLANE, SPIN AROUND, AND CRASH INTO A POLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 179,000.
Crash
PONTIAC
GRAND PRIX
(2005) - LATCHES/LOCKS/LINKAGES
Sep 18, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S CHILD OPENED THE REAR PASSENGER DOOR ALTHOUGH IT WAS LOCKED. THE ISSUE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
PONTIAC
GRAND PRIX
(2005) - STRUCTURE:BODY:DOOR
Sep 18, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S CHILD OPENED THE REAR PASSENGER DOOR ALTHOUGH IT WAS LOCKED. THE ISSUE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.