Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 39,107 complaints for PONTIAC

PONTIAC GRAND PRIX (2004) — ELECTRICAL SYSTEM Sep 21, 2014
Incident date: Jul 12, 2013
KEY LOOSE IN IGNITION CAUSING VOLTAGE TO DROP WHILE IDLING , WHICH CAUSES TRACKING SYSTEM FAULT TO APPEAR ON DASH. KEY SO LOOSE IN IGNITION ( THE SLIGHTEST MOVEMENT CAN CAUSE CAR TO TURN OFF. TOOK TO GM...AND HE AGREED AND SAW HOW LOOSE KEY WERE. TALKED TO GM COMPLAINT-CASE # AND TOLD THEM I WOULD FEEL SAFER TO GO AHEAD AND REPLACE IGNITION SWITCH AND CYLINDER DUE TO KEY NOT MAKING GOOD CONNECTION... Read more
PONTIAC G6 (2007) — STEERING Sep 21, 2014
Incident date: Sep 21, 2014
THE STEERING IS BAD ON EVERY ONE OF THIS CARS, BECAUSE OF THE RACK & PINION. RACK & PINION ,THEY GO OUT AROUND 50.000 MILES AND CAN CAUSE A CRASH, THE REAR OF A PONTIAC IS NOT UP TO ANY CODE, THE EXHAUST IS UNDER THE FUEL TANK WITH A METAL SHEETING BETWEEN THEM IF YOU GET REAR ENDED THEY WILL BE A FIRE OR A EXPLOSION. BECAUSE THEY ARE RIGHT AT THE PLASTIC BUMPER. AND GM IS KNOWS THE RISK BUT JUS... Read more
PONTIAC G6 (2005) — STEERING Sep 21, 2014
Incident date: Sep 20, 2014
DAUGHTER WAS DRIVING IN TOWN AND POWER STEERING WENT OUT. WE DID RECEIVE RECALL NOTICE ON THIS PART IN MARCH 2014 AND HAD REPEATEDLY ATTEMPTED TO GET IT FIXED HOWEVER; HAVE BEEN TOLD EVERY TIME THERE ARE NO PARTS AVAILABLE. EXTREMELY FRUSTRATED WITH GM'S LACK OF RESPONSIVENESS! *TR
PONTIAC G6 (2006) — SERVICE BRAKES Sep 20, 2014
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
PONTIAC G6 (2006) — VEHICLE SPEED CONTROL Sep 20, 2014
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
PONTIAC G6 (2006) — EXTERIOR LIGHTING Sep 20, 2014
Incident date: Aug 26, 2014
I RECENTLY PURCHASED THIS VEHICLE. SOON AFTER I PURCHASED IT, MY HUSBAND WAS DRIVING BEHIND ME WHEN HE DISCOVERED THAT MY BRAKE LIGHTS WERE BACKWARDS. THEY WERE ON WHEN I WAS NOT PRESSING ON THE PEDAL AND WERE OFF WHEN I WAS PRESSING THE PEDAL. SO TO BE CLEAR THE BRAKE LIGHTS ARE ON WHEN THEY SHOULD BE OFF AND COMING ON WHEN THEY SHOULD BE OFF. ALSO, THE CRUISE CONTROL LIGHT COMES ON BUT THE V... Read more
PONTIAC G6 (2006) — STEERING Sep 19, 2014
Incident date: Jun 13, 2014
THE ELECTRIC POWER STEERING ASSIST CUTS IN AND OUT AS DESCRIBED IN NHTSA ACTION NUMBER : PE07023, WHEN THE STEERING:ELECTRIC POWER ASSIST SYSTEM FAILS, THE CAR IS VERY DIFFICULT TO STEER AT LOW SPEEDS. THIS VEHICLE DOES NOT SHOW IT IS COVERED BY THE RECALL. *TR
PONTIAC G6 (2006) — ENGINE Sep 19, 2014
Incident date: Sep 1, 2008
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE... Read more
PONTIAC GRAND AM (2005) — AIR BAGS Sep 19, 2014
Incident date: Sep 21, 2012
TL* THE CONTACT OWNED A 2005 PONTIAC GRAND AM. WHILE DRIVING 35 MPH, THE DRIVER SWERVED TO AVOID AN OBJECT IN THE ROAD. AS A RESULT, THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash 1 injured 1 deaths
PONTIAC GRAND AM (2005) — AIR BAGS Sep 19, 2014
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). WHILE IDLING AT A STOP SIGN, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED IN MAY OF 2014. THE VEHICLE WAS TOWED AWAY AND REPAIRED. THE MANU... Read more
Crash
PONTIAC GRAND AM (2005) — ENGINE Sep 19, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN SHAKING AND SMOKE WAS EMITTED FROM THE EXHAUST PIPE. A PRIVATE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
PONTIAC GRAND PRIX (2004) — STEERING Sep 19, 2014
Incident date: Nov 11, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE POWER STEERING PUMP AND RACK AND PINION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,940.
PONTIAC GRAND PRIX (2004) — ELECTRICAL SYSTEM Sep 19, 2014
Incident date: Nov 6, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE STALLED. AS A RESULT, THE DRIVER CRASHED INTO AN EXPRESSWAY WALL AND BOUNCED OFF INTO TRAFFIC WHERE IT WAS STRUCK BY ANOTHER VEHICLE AND A TRUCK. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA C... Read more
Crash 1 injured 1 deaths
PONTIAC GRAND PRIX (2004) — STEERING Sep 19, 2014
Incident date: Nov 6, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE STALLED. AS A RESULT, THE DRIVER CRASHED INTO AN EXPRESSWAY WALL AND BOUNCED OFF INTO TRAFFIC WHERE IT WAS STRUCK BY ANOTHER VEHICLE AND A TRUCK. A POLICE REPORT WAS FILED. THE DRIVER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA C... Read more
Crash 1 injured 1 deaths
PONTIAC GRAND PRIX (2005) — POWER TRAIN Sep 19, 2014
Incident date: Sep 3, 2012
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, THE SPEEDOMETER GAUGE FLUCTUATED. THE VEHICLE JERKED VIOLENTLY, ACCELERATED, AND DECELERATED INDEPENDENTLY. THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACE... Read more
PONTIAC GRAND PRIX (2008) — STRUCTURE:BODY:DOOR Sep 19, 2014
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE FRONT DRIVER, REAR DRIVER, AND REAR PASSENGER SIDE DOORS DID NOT HAVE MOLDING. THE DEALER STATED THAT ALL THREE MOLDING ON THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
PONTIAC GRAND AM (2001) — STRUCTURE:BODY Sep 19, 2014
Incident date: Sep 16, 2014
GOING THROUGH AN INTERSECTION, THE CAR SHUTS OFF AND THE CAR FOLLOWING RUNS INTO THE THE BACK OF US. *TR
Crash
PONTIAC GRAND AM (2001) — ENGINE AND ENGINE COOLING Sep 19, 2014
Incident date: Sep 16, 2014
GOING THROUGH AN INTERSECTION, THE CAR SHUTS OFF AND THE CAR FOLLOWING RUNS INTO THE THE BACK OF US. *TR
Crash
PONTIAC BONNEVILLE (2000) — AIR BAGS Sep 19, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND THE DRIVER SIDE DOOR ELECTRICAL SWITCH FOR THE LOCKS AND WINDOWS FAILED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER... Read more
PONTIAC BONNEVILLE (2000) — ELECTRICAL SYSTEM Sep 19, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND THE DRIVER SIDE DOOR ELECTRICAL SWITCH FOR THE LOCKS AND WINDOWS FAILED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER... Read more
PONTIAC G5 (2007) — ELECTRICAL SYSTEM Sep 19, 2014
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
PONTIAC G5 (2007) — AIR BAGS Sep 19, 2014
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
PONTIAC G5 (2007) — STEERING Sep 19, 2014
Incident date: Feb 3, 2014
GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS... Read more
PONTIAC GRAND PRIX (2005) — SERVICE BRAKES Sep 18, 2014
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE MERGING ONTO AN EXIT RAMP, THE BRAKES FAILED AND CAUSED THE VEHICLE TO HYDROPLANE, SPIN AROUND, AND CRASH INTO A POLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 179,000.
Crash
PONTIAC GRAND PRIX (2005) — LATCHES/LOCKS/LINKAGES Sep 18, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S CHILD OPENED THE REAR PASSENGER DOOR ALTHOUGH IT WAS LOCKED. THE ISSUE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
PONTIAC GRAND PRIX (2005) — STRUCTURE:BODY:DOOR Sep 18, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S CHILD OPENED THE REAR PASSENGER DOOR ALTHOUGH IT WAS LOCKED. THE ISSUE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
PONTIAC GRAND PRIX (2005) — ELECTRICAL SYSTEM Sep 18, 2014
Incident date: Sep 3, 2012
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHEN THE CONTACT STARTED THE VEHICLE, THE KEY BECAME STUCK IN THE START MODE. THE CONTACT HAD TO REPEATEDLY MOVE THE KEY SLOWLY OUT OF THE RUN POSITION IN ORDER TO GET THE VEHICLE TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT M... Read more
PONTIAC GRAND PRIX (2007) — STEERING Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC GRAND PRIX (2007) — ENGINE Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC GRAND PRIX (2007) — SERVICE BRAKES Sep 18, 2014
Incident date: Sep 18, 2014
VERY UPSET WITH THE FACT THAT GENERAL MOTORS IS NOT GIVING LOANER VEHICLE TO CONSUMERS WHO HAVE IGNITION RECALL 14350. I HAVE A YOUNG CHILD AND I AM NOT OKAY PUTTING HIS LIFE IN DANGER WHEN I KNOW IT CAN BE AVOIDED. GM SAID THAT IT IS NOT DANGEROUS AND PARTS MAY BECOME AVAILABLE AFTER OCTOBER 1ST. HOWEVER, IF MY CAR'S IGNITION WERE TO MOVE FROM THE RUN POSITION WHILE I AM DRIVING ENGINE POW... Read more
PONTIAC GRAND PRIX (2007) — EXTERIOR LIGHTING:TURN SIGNAL:SWITCH Sep 18, 2014
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS MALFUNCTIONED AND CAUSED THE CRUISE CONTROL TO ENGAGE. THE DEALER STATED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,234.
PONTIAC GRAND PRIX (2008) — ELECTRICAL SYSTEM Sep 18, 2014
Incident date: Dec 3, 2012
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMA... Read more
PONTIAC G6 (2009) — EXTERIOR LIGHTING Sep 18, 2014
Incident date: Jul 18, 2014
DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT. INVESTIGATED SITUATION THE FOLLOWING MORNING AND FOUND SOCKET ON SAME HEADLIGHT SEVERELY MELTED. RESEARCHED ISSUE ON INTERNET AND FOUND MANY OTHER INSTANCES OF LIKE CONDITION. MANUFACTURER SHOULD ADDRESS BEFORE FATALITY OR FIRE OCCURS. *TR
PONTIAC G6 (2009) — POWER TRAIN Sep 18, 2014
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE IDLING AT A TRAFFIC LIGHT ON A HILL, THE VEHICLE BEGAN TO ROLL BACKWARDS EVEN THOUGH THE VEHICLE WAS IN GEAR. THE CONTACT ENGAGED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILE... Read more
PONTIAC G6 (2009) — AIR BAGS Sep 18, 2014
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
PONTIAC SUNFIRE (2004) — ELECTRICAL SYSTEM Sep 18, 2014
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
PONTIAC SUNFIRE (2004) — ENGINE Sep 18, 2014
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
PONTIAC SUNFIRE (2004) — VEHICLE SPEED CONTROL Sep 18, 2014
Incident date: Sep 12, 2014
BOUGHT CAR USED IN 2013. EVERYTHING SEEMED TO BE OKAY UNTIL 9/12/14 WHEN THE THEFT SYSTEM SERVICE LIGHT CAME ON AND I NOTICED THE SPEEDOMETER, RPMS, AND GAS INDICATORS WERE NOT READING - CAR BEGAN STALLING LIKE IT WAS GOING TO SHUT DOWN. I WAS TRAVELING ABOUT 50 TO 55 MPH ON A BUSY STREET. AFTER CAR IS SHUT OFF FOR A TIME IT STARTS UP OKAY AND RUNS UNTIL THE SAME THING REOCCURS AFTER GOING ABOUT... Read more
PONTIAC TORRENT (2007) — FUEL/PROPULSION SYSTEM Sep 18, 2014
Incident date: Sep 4, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE DEALER STATED THAT THERE WAS A LEAK IN THE FUEL LINES, WHICH CAUSED FUEL TO LEAK ONTO THE FUEL PUMP. AS A RESULT, THE FUEL LINES AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT IN... Read more
PONTIAC TORRENT (2008) — FUEL/PROPULSION SYSTEM Sep 18, 2014
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,053.
PONTIAC SOLSTICE (2006) — AIR BAGS Sep 17, 2014
Incident date: Aug 19, 2014
THE AIRBAG WARNING ICON ON INSTRUMENT PANEL STAYS LIT AND "SERVICE AIRBAGS" MESSAGE IS ON MESSAGE WINDOW. THE PASSENGER SIDE AIRBAG SYSTEM IS DISARMED EVEN WHEN PASSENGER SEAT IS OCCUPIED BY AN ADULT. THIS VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. THIS IS A SAFETY ISSUE THAT A LARGE PORTION OF SATURN SKYS AND PONTIAC SOLSTICES SHARE AND IS VERY EXPENSIVE TO REPAIR. SINCE SO MANY OTHER SOLSTICE OWN... Read more
PONTIAC SUNFIRE (2002) — ELECTRICAL SYSTEM Sep 17, 2014
Incident date: Nov 11, 2011
I HAVE BEEN THE ONLY OWNER OF MY 2002 PONTIAC SUNFIRE; WELL BACK IN 2011 IT JUST WOULD NOT START; TOOK IT TO A TRUSTY MECHANIC WHO TOLD ME I HAD TO GO TO THE DEALERSHIP CAUSE MOST LIKELY I NEEDED AN IGNITION SWITCH; SO I TOOK IT TO THE DEALER IN TOWN; BEING THEY ARE A GM DEALER; I MENTIONED WHAT IT NEEDED; THEY LOOKED AT IT FOR SEVERAL DAYS AND TOLD ME I NEEDED A NEW COMPUTER SYSTEM; AND IT WAS 70... Read more
PONTIAC GRAND PRIX (2004) — STEERING Sep 17, 2014
Incident date: Sep 10, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SIDE WALL AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A SALVAGE FACILITY. THE MANUFACTURER WAS MAD... Read more
Crash 1 injured
PONTIAC GRAND PRIX (2005) — ELECTRICAL SYSTEM Sep 17, 2014
Incident date: Sep 16, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN 14V40000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC GRAND PRIX (2008) — ELECTRICAL SYSTEM Sep 17, 2014
Incident date: Nov 2, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F... Read more
PONTIAC G5 (2007) — FUEL/PROPULSION SYSTEM Sep 17, 2014
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAK ON TOP OF THE FUEL TANK. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED DUE TO A CRACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 143,500.
PONTIAC G6 (2005) — SERVICE BRAKES Sep 17, 2014
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
PONTIAC G6 (2005) — STEERING Sep 17, 2014
Incident date: Sep 12, 2014
THIS CAR CURRENTLY HAS THREE RECALLS BY THE MANUFACTURE. IT WAS BY GRACE THAT MY HUSBAND AND SON MADE IT TO THEIR DESTINATION SAFELY. WHEN THEY GOT READY TO LEAVE FROM WHERE THEY WERE GOING, MY HUSBAND COULD NOT PUT THE CAR IN GEAR. AFTER SEVERAL TRIES THE CAR STARTED TO MOVE. IMMEDIATELY THE STEERING COLUMN LOCKED AND THE BREAKS WENT ALL THE WAY TO THE FLOOR. WE HAD THE CAR TOWED HOME. THE N... Read more
PONTIAC G6 (2006) — STEERING Sep 17, 2014
Incident date: Sep 17, 2014
I HAVE EXPERIENCE SOME ISSUES WITH POWER STEERING ON MY VEHICLE ON AND OFF, HERE IN THE PAST COUPLE OF WEEKS IT HAS WORSEN. IT IS A VERY SCARY SITUATION. THE POWER STEERING STOPS WORKING WHILE I AM OPERATING THE VEHICLE CAUSING THE WHEEL TO BECOME VERY DIFFICULT TO OPERATE SPECIFICALLY AS I NEED TO MAKE A TURN. I USUALLY HAVE TO APPLY A GREAT DEAL OF FORCE JUST TO TURN. I FEEL LIKE MY SAFETY AND... Read more
PONTIAC G6 (2006) — WHEELS Sep 17, 2014
Incident date: Sep 17, 2014
I HAVE EXPERIENCE SOME ISSUES WITH POWER STEERING ON MY VEHICLE ON AND OFF, HERE IN THE PAST COUPLE OF WEEKS IT HAS WORSEN. IT IS A VERY SCARY SITUATION. THE POWER STEERING STOPS WORKING WHILE I AM OPERATING THE VEHICLE CAUSING THE WHEEL TO BECOME VERY DIFFICULT TO OPERATE SPECIFICALLY AS I NEED TO MAKE A TURN. I USUALLY HAVE TO APPLY A GREAT DEAL OF FORCE JUST TO TURN. I FEEL LIKE MY SAFETY AND... Read more
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