Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 25, 2014
Incident date: Jun 4, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Sep 25, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A WALL BARRIER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT IT WAS NOT... Read more
Crash
PONTIAC
GRAND PRIX
(2004) — AIR BAGS
Sep 25, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A WALL BARRIER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT IT WAS NOT... Read more
Crash
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Sep 25, 2014
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT TRIED TO REGAINED CONTROL BUT THE VEHICLE STALLED CAUSING THE POWER STEERING AND BRAKES TO MALFUNCTION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES DURING THE INCIDENT AND THE VEHICL... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) — ENGINE
Sep 25, 2014
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT TRIED TO REGAINED CONTROL BUT THE VEHICLE STALLED CAUSING THE POWER STEERING AND BRAKES TO MALFUNCTION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES DURING THE INCIDENT AND THE VEHICL... Read more
Crash
1 injured
Incident date: Sep 24, 2008
STEERING COLUMN FEELS LOOSE WHEN DRIVING. IT MAKES A KNOCKING NOISE WITH MOVEMENT LEFT OR RIGHT. IT HAS BEEN DOING THIS SINCE I PURCHASED THE VEHICLE USED IN 2008. IT WAS TAKEN TO THE DEALERSHIP FOR REPAIRS AND FOUND TO HAVE NOTHING WRONG WITH THE STEERING SO WE CONTINUED TO DRIVE IT. RECALL INFOR SENT TO ME CONCERNING THIS EXACT PROBLEM HOWEVER THE REPAIRS CANT BE MADE WITHOUT THE PARTS. GM PLE... Read more
Incident date: Sep 18, 2014
THE FRONT SPEAKERS OF THE RADIO SYSTEM INTERMITTENTLY FAIL TO WORK. AT THE SAME TIME, THE TURN SIGNALS STOPPED MAKING THE BLINKING SOUND--BOTH RANDOMLY RETURN THEN DISAPPEAR AGAIN. ALSO, THE CABIN AIR FILTER MAKES A CLICKING SOUND AS IT GOES FROM RECYCLED AIR TO LETTING OUTSIDE AIR IN. *TR
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Sep 24, 2014
WHERE IS MY RECALL NOTIFICATION LETTER ?? THIS CAR CONTINUES TO DIE/SHUT OFF AT ANY TIME - I LOVE RIDING IN MY CASKET AND WAITING FOR THE DAY OF MY FUNERAL TO COME - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: May 14, 2013
I HAVE BEEN DEALING WITH GM FOR WELL OVER A YEAR IN REGUARDS TO MULTIPLE RECALLS ON MY CARS AIR BAG SYSTEM. DURING THIS TIME I HAVE REPEATEDLY BEEN GIVEN THE RUN AROUND BY THEM AND THEY'RE DEALER, O'NEAL BUICK IN WARMINSTER, PA, WITH REGUARDS TO WHAT NEEDS TO BE DONE, AVAILABILITY OF PARTS, AND OVERALL LACK OF CONCERN THAT A VITAL SAFETY SYSTEM DOES NOT OPERATE PROPERLY. TO ADD INSULT TO THE ... Read more
PONTIAC
GRAND PRIX
(2001) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 24, 2014
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE STALLED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN AND SPEED WERE NOT AVAILABLE. THE FAIL... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 24, 2014
Incident date: Apr 16, 2014
LEASE VEHICLE FROM DRIVETIME TEMPLE TEXAS , COMPLAINED SEVERAL TIMES AS CAR STALLED WHILE IN DRIVE PUTTING MY LIFE IN DANGER AS CAR WOULDN'T STOP AND IT ROLLED ONCE INTO TRAFFIC AS A SEMI TRUCK SWERVED TO MISS ME , AND ONCE OFF THE HIGHWAY COMING TO A STOP LIGHT I HAD TO TURN VEHICLE WITH ALL MY MIGHT TO MISS A CAR WITH A FAMILY TWO CHILDREN IN THE CAR, BECAUSE I WAS UNABLE TO PAY FOR THE TOW, DIA... Read more
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 24, 2014
THIS HAS HAPPENED 2 TIMES ALREADY, THE MOST RECENT WAS TODAY. THE POWER STEERING COMPLETELY GIVES OUT AND I CAN NOT STEER THE CAR AT ALL LEFT OR RIGHT. THE FIRST TIME I ALMOST HIT A CAR AND PERSON PULLING OUT OF THE GROCERY STORE PARKING LOT.THE SECOND TIME I HIT A CURB TURNING INTO A PARKING SPOT. THIS IS VERY DANGEROUS. HAS ALMOST COST MY LIFE THE FIRST TIME. NO ONE WILL FIX IT BECAUSE THERE HAV... Read more
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE CONTACT NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE WHENEVER IT WAS STATIONARY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/29/14*LJ THE CONSUMER STATED THE FUEL PUMP WAS DIAGNOSED AS THE FAILURE.... Read more
Incident date: Jul 29, 2013
I WAS DRIVING IN MY CAR WHEN I NOTICED MY SEAT MOVED WHEN I TURNED THE VEHICLE. UPON ARRIVAL HOME, I FOUND I COULD MOVE THE ENTIRE SEAT AND IT WAS NO LONGER PROPERLY ATTACHED TO THE TRACK ASSEMBLY. RIGHT AROUND THE SAME TIME, THE ELECTRIC HEIGHT ADJUSTMENT ON THE DRIVERS SEAT ALSO BROKE - AND BROKE THROUGH THE SEAT AND NOW IS EXPOSED - I CAN SEE 3 OF THE SPOKES OF THE WHEEL. IF I RAISE THE HEIG... Read more
Incident date: Apr 1, 2013
MY CAR CONSTANTLY SMELLS OF GAS AND IS VERY HARD TO START. I CAN'T PARK IT IN MY GARAGE BECAUSE IT MAKES MY HOME SMELL LIKE GAS FUMES. MY CHECK ENGINE LIGHT IS ALSO ON. I HAVE CHANGED THE GAS CAP SEVERAL TIMES AND THIS HAS NOT HELPED. *TR
Incident date: Jun 6, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO TURN WITHOUT APPLYING FORCE. THE FAILURE PROGRESSIVELY WORSENED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE MANUFA... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. WHEN THE BRAKE PEDAL WAS APPLIED FREQUENTLY, ONE OF THE ... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE SHOOK, VIBRATED, AND BECAME EXTREMELY UNSTABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 11/14/14*... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE SHOOK, VIBRATED, AND BECAME EXTREMELY UNSTABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 11/14/14*... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO MAILBOX, TREE AND A METAL FENCE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A BURN TO THE LEFT ARM FROM THE AIR BAG AND CHEST PAIN BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE... Read more
Crash
1 injured
Incident date: Aug 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ... Read more
Crash
Incident date: Aug 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ... Read more
Crash
Incident date: Jun 2, 2008
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE DRIVING 15 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2008) — SERVICE BRAKES
Sep 23, 2014
Incident date: Jan 15, 2014
FIRST TIME I NOTICED A PROBLEM I WAS MAKING A SHARP RIGHT TURN INTO A PARKING SPOT DRIVING ROUGHLY 5 MPH OR LESS. WHEN I PUSHED ON THE BRAKE IT JUST PULSATED MUCH LIKE THE ABS TAKING OVER BUT THE CAR WOULD NOT STOP! I ALMOST HIT THE CAR IN FRONT OF MY PARKING SPOT. I HAD IT IN A SHOP FOR OTHER REPAIRS AND MENTIONED THIS BUT SINCE AT THE TIME IT WAS INTERMITTENT THEY BLEW IT OFF AS I MUST HAVE BEEN... Read more
Incident date: Sep 1, 2014
INITIAL RECALL (#08V162000) FOR LOOSE WINDOW BOLTS CONDUCTED IN 2008. RECENTLY NOTICED DRIVER SIDE FRONT DOOR WINDOW AGAIN LOOSE AND RATTLING WHEN WINDOW IS PART WAY DOWN (AS BEFORE WITH ORIGINAL RECALL IN 2008). CONCERN IS THE WINDOW GLASS COULD BECOME DISENGAGED FROM LIFTING TRACK AND SHATTER RESULTING IN DISTRACTING THE DRIVER AND POSSIBLE ACCIDENT. *TR
Incident date: Sep 1, 2014
INITIAL RECALL (#08V162000) FOR LOOSE WINDOW BOLTS CONDUCTED IN 2008. RECENTLY NOTICED DRIVER SIDE FRONT DOOR WINDOW AGAIN LOOSE AND RATTLING WHEN WINDOW IS PART WAY DOWN (AS BEFORE WITH ORIGINAL RECALL IN 2008). CONCERN IS THE WINDOW GLASS COULD BECOME DISENGAGED FROM LIFTING TRACK AND SHATTER RESULTING IN DISTRACTING THE DRIVER AND POSSIBLE ACCIDENT. *TR
Incident date: May 9, 2014
RECENTLY IN MAY I STARTED HAVING PROBLEM WITH MY 2006 PONTIAC G6 V6 . ONCE THE CAR WAS DIAGNOSED FOR PROBLEMS WITH THE TRANSMISSIONS AS FAR AS THE SPEED SENOR CONTROL, I TOOK ACTIONS AS FAR AS GETTING QUOTES FOR REPAIRS. EVERY TRANSMISSION PLACED THAT I CONTACTED WAS QUOTING A PRICE NO HIGHER THAN 3,000 BECAUSE OF THE TYPE OF TRANSMISSION THAT WAS IN THE CAR. AS THE DAYS AND TIME GOES BY THERE WAS... Read more
Incident date: May 9, 2014
RECENTLY IN MAY I STARTED HAVING PROBLEM WITH MY 2006 PONTIAC G6 V6 . ONCE THE CAR WAS DIAGNOSED FOR PROBLEMS WITH THE TRANSMISSIONS AS FAR AS THE SPEED SENOR CONTROL, I TOOK ACTIONS AS FAR AS GETTING QUOTES FOR REPAIRS. EVERY TRANSMISSION PLACED THAT I CONTACTED WAS QUOTING A PRICE NO HIGHER THAN 3,000 BECAUSE OF THE TYPE OF TRANSMISSION THAT WAS IN THE CAR. AS THE DAYS AND TIME GOES BY THERE WAS... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE CONTACT HAD TO DECREASE THE VEHICLE'S SPEED IN ORDER FOR THE SHAKING TO CEASE. AN INDEPENDENT MECHANIC STATED THAT THE CONTROL ARMS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jan 29, 2014
POWER STEERING WENT OUT MAKING CAR VERY DIFFICULT TO STEER, IF NOT IMPOSSIBLE, CAUSING THE DRIVER (MY DAUGHTER) TO BE UNABLE TO STEER AND STRIKE A PARKED CAR. AIRBAGS DEPLOYED. IN EARLY JUNE 2014, I RECEIVED A RECALL NOTICE FROM GM (PONTIAC) FOR THEIR RECALL NOTICE NUMBER 14116. HOWEVER, THE VEHICLE WAS TOTALED IN THE CRASH, AND THERE WAS NO RECOURSE ON MY PART. *TR
Crash
Incident date: May 1, 2014
CRUISE CONTROL DISENGAGES. CRUISE CONTROL NO LONGER ENGAGES. *TR
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Feb 6, 2013
AS I WAS DRIVING AROUND A CURVE ANOTHER VEHICLE WAS ON MY LANE HEADING THE OPPOSITE DIRECTION AS ME SO I TURNS QUICKLY TO AVOID COLLISION AND I LOST CONTROL OF THE BRAKES AND WHEELS. UPON IMPACT WITH A LIGHT POST NO AIR BAGS ON MY SIDE CAME OUT. *TR
Crash
1 injured
Incident date: Sep 12, 2014
ON SEP 12TH 2014 THERE WAS A FIRE IN MY 2009 PONTIAC G6. LUCKILY SOMEONE NEARBY HAD A FIRE EXTINGUISHER AND PUT IT OUT, AND ALL OCCUPANTS ESCAPED UNHARMED. IT IS CURRENTLY AT A GM DEALER IN OWING MILLS MD, AND THEY TOLD ME THAT THEIR ASSESSMENT IS THAT THE POWER STEERING HOSE SOMEHOW CAME TO REST ON THE EXHAUST PIPE OR CATALYTIC CONVERTER, OR THAT THE HEAT SHIELD AROUND THE HOSE HAD BROKEN. THIS T... Read more
Fire
Incident date: Sep 22, 2014
AIR BAG MODULE WENT OUT. I HAVE HEARD THIS IS HAPPENING TOO FREQUENTLY IN THESE CARS. I FEAR FOR THE SAFETY OF THE PASSENGER. REPAIR IS OVER $800. *TR
Incident date: Apr 6, 2014
SINCE APRIL 2014 I HAVE REPLACED BRAKE PADS, ROTORS & CALIPERS ON MY VEHICLE. THEY ARE NOW SHOT AGAIN & I'M LIVID!! I'VE TALKED TO OTHERS WHO HAVE OWNED A PONTIAC & APPARENTLY THIS SAME ISSUE HAS HAPPENED TO OTHERS. BEEN TOLD IT HAS TO DO WITH THE ABS SYSTEM KEEPING CONSTANT PRESSURE ON THE PADS & NOT RELEASING. I'M A SINGLE MOM AND I DO NOT FEEL SAFE IN THIS VEHICLE. I NEED MY CAR FOR WORK, HAULI... Read more
PONTIAC
GRAND PRIX
(2005) — SUSPENSION
Sep 22, 2014
Incident date: Sep 17, 2014
THE DRIVER'S SIDE REAR SUSPENSION TRAILING ARM, WHICH ATTACHES TO THE FRAME AND REAR WHEEL ASSEMBLY SUDDENLY SHEARED AWAY DUE TO RUST THROUGH. THE PURPOSE OF THE TRAILING ARM IS TO KEEP THE REAR WHEEL RIDGED AND PREVENT IT FROM MOVING BACKWARDS OR FORWARDS. EVEN IF THE TRAILING ARM DID NOT DROP TO THE GROUND, THE CAR MAY NOT HANDLE PROPERLY, ESPECIALLY AT HIGH SPEEDS, WITH A REAR WHEEL ACTING LI... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 22, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Sep 22, 2014
Incident date: Jan 13, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1... Read more
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Sep 22, 2014
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE VEHICLE AND THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY CAUSING THE CONTACT FACE TO HIT THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO THE FACE AND KNEE, THE FRONT PASSENGER SUFFERED INJURIES TO THE LEGS AND FACE, AND THE REAR PAS... Read more
Crash
3 injured
PONTIAC
GRAND PRIX
(1999) — ENGINE
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(1999) — POWER TRAIN
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(1999) — STEERING
Sep 21, 2014
Incident date: Sep 12, 2000
A FAULTY CRANKSHAFT POSITION SENSOR CAUSED THE LOSS OF STEERING AND BRAKING ON NUMEROUS OCCASIONS UNTIL THE PROBLEM WAS DIAGNOSED. THE SAME CONDITIONS AS A FAULTY IGNITION SWITCH. YET THE CRANKSHAFT SENSOR IS COMMON ON ALL AUTOS. THUS ALL AUTOS THAT USE A CRANKSHAFT SENSOR ARE UNSAFE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR