Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2003) - SUSPENSION
Sep 27, 2014
Incident date: Feb 4, 2010
I BOUGHT THE CAR IN 2009, IT WAS OK FOR A FEW MONTHS, THE PLACE I BOUGHT MY VEHICLE PROVIDED A CARFAX AND CONTAINED 0 INFORMATION STATING NO REPAIRS HAVE EVER BEEN MADE. IT WAS THEN BEGINNING OF 2010. IT FELT LIKE THE FRONT SUSPENSION OR TY ROD CAME APART OR BROKE. THE STEERING IS OFF AND THE THE SUSPENSION JUMPS WHEN I DRIVE IT AND THE "OFF TRAC LIGHT CAME ON AND HAS NEVER GONE OFF. THEN I STAR... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Sep 27, 2014
Incident date: Feb 4, 2010
I BOUGHT THE CAR IN 2009, IT WAS OK FOR A FEW MONTHS, THE PLACE I BOUGHT MY VEHICLE PROVIDED A CARFAX AND CONTAINED 0 INFORMATION STATING NO REPAIRS HAVE EVER BEEN MADE. IT WAS THEN BEGINNING OF 2010. IT FELT LIKE THE FRONT SUSPENSION OR TY ROD CAME APART OR BROKE. THE STEERING IS OFF AND THE THE SUSPENSION JUMPS WHEN I DRIVE IT AND THE "OFF TRAC LIGHT CAME ON AND HAS NEVER GONE OFF. THEN I STAR... Read more
Incident date: Aug 4, 2014
HEADLIGHT WIRING HARNESS CONNECTIONS THAT PLUG INTO HEADLIGHTS SHORTED OUT AND CORRODED ON BOTH HEADLIGHTS. DIMS AND BRIGHTS. *TR
Incident date: Aug 4, 2014
HEADLIGHT WIRING HARNESS CONNECTIONS THAT PLUG INTO HEADLIGHTS SHORTED OUT AND CORRODED ON BOTH HEADLIGHTS. DIMS AND BRIGHTS. *TR
Incident date: Sep 5, 2014
MY 2009 PONTIAC G8 GT WITH 75,082 MILES STARTING HAVING THE AIR BAG FAULT LIGHT SHOW UP DURING STARTUP OF THE VEHICLE. THIS FAULT STAYED ILLUMINATED AT ALL TIMES. I RESEARCHED THIS FAULT ON THE INTERNET, INCLUDING PONTIAC FORUMS, AND FOUND THAT THERE WAS A SIGNIFICANT AMOUNT OF OTHER PONTIAC G8 OWNERS THAT HAVE HAD A SIMILAR FAULT. I FOUND THAT THE MAJORITY OF THE FINDINGS ON THE INTERNET STATED T... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 5 MPH AND MAKING A TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,832.
Incident date: Aug 19, 2014
I WAS DRIVING DOWN THE ROAD WHEN THE DRIVER'S SIDE HEADLIGHT WENT OUT. I HAVE REPLACED THE SAME HEADLIGHT AT LEAST THREE TIMES. TODAY, 26 SEPT 2014, I ATTEMPTED TO REPLACE THE HEADLIGHT BULB AGAIN, BUT FOUND THAT THE CONNECTOR HAS MELTED. I'M CONCERNED THAT MY OTHER HEADLIGHT MAY GO OUT WHILE DRIVING, SO I WILL SEE WHAT THE DEALERSHIP SAYS AFTER THE VEHICLE INSPECTION. I HAVE HEARD THAT IT CAN... Read more
Incident date: Aug 19, 2014
I WAS DRIVING DOWN THE ROAD WHEN THE DRIVER'S SIDE HEADLIGHT WENT OUT. I HAVE REPLACED THE SAME HEADLIGHT AT LEAST THREE TIMES. TODAY, 26 SEPT 2014, I ATTEMPTED TO REPLACE THE HEADLIGHT BULB AGAIN, BUT FOUND THAT THE CONNECTOR HAS MELTED. I'M CONCERNED THAT MY OTHER HEADLIGHT MAY GO OUT WHILE DRIVING, SO I WILL SEE WHAT THE DEALERSHIP SAYS AFTER THE VEHICLE INSPECTION. I HAVE HEARD THAT IT CAN... Read more
Incident date: Sep 26, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
Incident date: Sep 17, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED NHTSA CAMPAIGN 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT FIX. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Sep 26, 2014
Incident date: Sep 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH, A RATTLING NOISE SOUNDED FROM THE FRONT END OF THE VEHICLE NEAR BOTH WHEEL AREAS. THERE WAS ALSO A CONSTANT VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO, DISCOVERED THAT THE MOTOR MOUNT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 26, 2014
Incident date: May 9, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND THE ALARM ACTIVATED. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
PONTIAC
GRAND PRIX
(2007) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Sep 26, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT BOTH REAR BRAKE CALIPERS FAILED. THE DEALER STATED THAT THE CERAMIC PISTON WAS CRACKED FROM OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,200.
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Jul 1, 2014
THE TEMPERATURE GAUGE DOES NOT WORK AT ALL ANYMORE - THE GAUGE WAS AT HOT EVEN WHEN THE CAR HAD BEEN OFF OVERNIGHT AND WAS COMPLETELY COOL. NOW IT IS ALL THE WAY AROUND UNDERNEATH THE GAUGE NEXT TO IT. *TR
Incident date: Sep 15, 2014
SERVICE AIRBAG LIGHT CAME ON AFTER DEALER RECALL REPAIR TO IGNITION. TAKEN TO JOYCE KOONS GM. PAID $54.00 FOR DIAGNOSTIC, WHICH SHOWED THE PASSENGER SIDE AIRBAG SENSOR MODULE NEEDED REPLACED. ESTIMATE TO REPAIR WAS $779.00 PLUS TAX. DID NOT REPAIR DUE TO COST. INTERNET SEARCH REVEALS MANY, MANY OF THE VEHICLES WITH THE SAME PROBLEM. THIS IS A DEFECTIVE PIECE OF SAFETY EQUIPMENT AND NEEDS RECALLED... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND A LOUD ABNORMAL NOISE EMITTED WHENEVER THE GEARS WERE SHIFT. ALSO, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD ROCK BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE T... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND A LOUD ABNORMAL NOISE EMITTED WHENEVER THE GEARS WERE SHIFT. ALSO, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD ROCK BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE T... Read more
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED. THE CONTACT RESTARTED THE ENGINE AND THE POWER STEERING RESUMED NORMAL FUNCTIONED. THE VEHICLE HAD NOT BEEN INSPECTED BY A PROFESSIONAL. THE DEALER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED UND... Read more
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT WAS ABLE TO MANEUVER TO A SAFE LOCATION WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN REBUILT THE STEERING COLUMN AND REPLACED THE LOWER CONTROL ARM. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E04000 (STEERING) AND NHTSA... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN REBUILT THE STEERING COLUMN AND REPLACED THE LOWER CONTROL ARM. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E04000 (STEERING) AND NHTSA... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 25, 2014
Incident date: Jun 4, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 25, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A WALL BARRIER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT IT WAS NOT... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - AIR BAGS
Sep 25, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A WALL BARRIER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT IT WAS NOT... Read more
Crash
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
Sep 25, 2014
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT TRIED TO REGAINED CONTROL BUT THE VEHICLE STALLED CAUSING THE POWER STEERING AND BRAKES TO MALFUNCTION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES DURING THE INCIDENT AND THE VEHICL... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - ENGINE
Sep 25, 2014
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT TRIED TO REGAINED CONTROL BUT THE VEHICLE STALLED CAUSING THE POWER STEERING AND BRAKES TO MALFUNCTION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED NECK AND BACK INJURIES DURING THE INCIDENT AND THE VEHICL... Read more
Crash
1 injured
Incident date: Sep 24, 2008
STEERING COLUMN FEELS LOOSE WHEN DRIVING. IT MAKES A KNOCKING NOISE WITH MOVEMENT LEFT OR RIGHT. IT HAS BEEN DOING THIS SINCE I PURCHASED THE VEHICLE USED IN 2008. IT WAS TAKEN TO THE DEALERSHIP FOR REPAIRS AND FOUND TO HAVE NOTHING WRONG WITH THE STEERING SO WE CONTINUED TO DRIVE IT. RECALL INFOR SENT TO ME CONCERNING THIS EXACT PROBLEM HOWEVER THE REPAIRS CANT BE MADE WITHOUT THE PARTS. GM PLE... Read more
Incident date: Sep 18, 2014
THE FRONT SPEAKERS OF THE RADIO SYSTEM INTERMITTENTLY FAIL TO WORK. AT THE SAME TIME, THE TURN SIGNALS STOPPED MAKING THE BLINKING SOUND--BOTH RANDOMLY RETURN THEN DISAPPEAR AGAIN. ALSO, THE CABIN AIR FILTER MAKES A CLICKING SOUND AS IT GOES FROM RECYCLED AIR TO LETTING OUTSIDE AIR IN. *TR
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Jun 14, 2014
ON A TRIP 6/14/14 HALF WAY TO MY DESTINATION, THERE WAS A LIGHT ON THE INSTRUMENT PANEL SHOWING A CAR/LOCK SYMBOL. I CHECKED ALL DOORS, TRUNK AND HOOD, ALL WERE CLOSED. APPX. 10 MILES LATER I FELT THE POWER SUDDENLY STALL. THE SPEEDOMETER, TACHOMETER AND GAS GAGE WERE ALL GOING UP AND DOWN. THE FUEL LIGHT CAME ON AND STARTED A WARNING SIGNAL. ALL SYSTEM LIGHTS WERE FLASHING ON AND OFF. I PULLED OV... Read more
Incident date: Sep 24, 2014
WHERE IS MY RECALL NOTIFICATION LETTER ?? THIS CAR CONTINUES TO DIE/SHUT OFF AT ANY TIME - I LOVE RIDING IN MY CASKET AND WAITING FOR THE DAY OF MY FUNERAL TO COME - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: May 14, 2013
I HAVE BEEN DEALING WITH GM FOR WELL OVER A YEAR IN REGUARDS TO MULTIPLE RECALLS ON MY CARS AIR BAG SYSTEM. DURING THIS TIME I HAVE REPEATEDLY BEEN GIVEN THE RUN AROUND BY THEM AND THEY'RE DEALER, O'NEAL BUICK IN WARMINSTER, PA, WITH REGUARDS TO WHAT NEEDS TO BE DONE, AVAILABILITY OF PARTS, AND OVERALL LACK OF CONCERN THAT A VITAL SAFETY SYSTEM DOES NOT OPERATE PROPERLY. TO ADD INSULT TO THE ... Read more
PONTIAC
GRAND PRIX
(2001) - ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 24, 2014
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE STALLED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN AND SPEED WERE NOT AVAILABLE. THE FAIL... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 24, 2014
Incident date: Apr 16, 2014
LEASE VEHICLE FROM DRIVETIME TEMPLE TEXAS , COMPLAINED SEVERAL TIMES AS CAR STALLED WHILE IN DRIVE PUTTING MY LIFE IN DANGER AS CAR WOULDN'T STOP AND IT ROLLED ONCE INTO TRAFFIC AS A SEMI TRUCK SWERVED TO MISS ME , AND ONCE OFF THE HIGHWAY COMING TO A STOP LIGHT I HAD TO TURN VEHICLE WITH ALL MY MIGHT TO MISS A CAR WITH A FAMILY TWO CHILDREN IN THE CAR, BECAUSE I WAS UNABLE TO PAY FOR THE TOW, DIA... Read more
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 13, 2014
THIS VEHICLE HAS 3 RECALLS FOR EVERYTHING THAT SHOULDN'T BE TRANSMISSION POWER STEERING AND BRAKES...THE POWER STEERING JUST GIVES OUT WITHOUT WARNING! *TR
Incident date: Sep 24, 2014
THIS HAS HAPPENED 2 TIMES ALREADY, THE MOST RECENT WAS TODAY. THE POWER STEERING COMPLETELY GIVES OUT AND I CAN NOT STEER THE CAR AT ALL LEFT OR RIGHT. THE FIRST TIME I ALMOST HIT A CAR AND PERSON PULLING OUT OF THE GROCERY STORE PARKING LOT.THE SECOND TIME I HIT A CURB TURNING INTO A PARKING SPOT. THIS IS VERY DANGEROUS. HAS ALMOST COST MY LIFE THE FIRST TIME. NO ONE WILL FIX IT BECAUSE THERE HAV... Read more
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE CONTACT NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE WHENEVER IT WAS STATIONARY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/29/14*LJ THE CONSUMER STATED THE FUEL PUMP WAS DIAGNOSED AS THE FAILURE.... Read more
Incident date: Jul 29, 2013
I WAS DRIVING IN MY CAR WHEN I NOTICED MY SEAT MOVED WHEN I TURNED THE VEHICLE. UPON ARRIVAL HOME, I FOUND I COULD MOVE THE ENTIRE SEAT AND IT WAS NO LONGER PROPERLY ATTACHED TO THE TRACK ASSEMBLY. RIGHT AROUND THE SAME TIME, THE ELECTRIC HEIGHT ADJUSTMENT ON THE DRIVERS SEAT ALSO BROKE - AND BROKE THROUGH THE SEAT AND NOW IS EXPOSED - I CAN SEE 3 OF THE SPOKES OF THE WHEEL. IF I RAISE THE HEIG... Read more
Incident date: Apr 1, 2013
MY CAR CONSTANTLY SMELLS OF GAS AND IS VERY HARD TO START. I CAN'T PARK IT IN MY GARAGE BECAUSE IT MAKES MY HOME SMELL LIKE GAS FUMES. MY CHECK ENGINE LIGHT IS ALSO ON. I HAVE CHANGED THE GAS CAP SEVERAL TIMES AND THIS HAS NOT HELPED. *TR
Incident date: Jun 6, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO TURN WITHOUT APPLYING FORCE. THE FAILURE PROGRESSIVELY WORSENED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE MANUFA... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. WHEN THE BRAKE PEDAL WAS APPLIED FREQUENTLY, ONE OF THE ... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE SHOOK, VIBRATED, AND BECAME EXTREMELY UNSTABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 11/14/14*... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE SHOOK, VIBRATED, AND BECAME EXTREMELY UNSTABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 11/14/14*... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO MAILBOX, TREE AND A METAL FENCE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A BURN TO THE LEFT ARM FROM THE AIR BAG AND CHEST PAIN BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE... Read more
Crash
1 injured