Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Oct 3, 2014
Incident date: Oct 2, 2014
MY 2007 GRAND PRIX LOWER LIGHTS JUST CUT OFF WHILE DRIVING WITH NO WARNING. IT'S BEEN GOING ON FOR ABOUT A YEAR. I REPLACED MY BATTERY, MY ALTERNATOR AND STARTER IS WORKING FINE. MY HIGH BEAMS DID IT TWICE ABOUT 8 MONTHS AGO BUT HAVEN'T HAPPENED SINCE. I'M SCARED TO TRAVEL AT NIGHT BUT I HAVE A BROTHER WHO CAN'T WALK AND HE LIVES ON THE NEXT ROAD FROM MY HOUSE AND I HAVE TO GO TO HIS HOUSE EVE... Read more
Incident date: Sep 2, 2013
BOTH THE ANTILOCK BRAKE WARNING LIGHT & THE AWD LIGHTS ARE ON & NO ONE CAN DETERMINE WHY. *TR
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, A DEER RAN INTO THE ROAD AND THE CONTACT CRASHED INTO THE DEER. THE VEHICLE STALLED AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT SUSTAINED BACK PAIN, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ... Read more
Crash
1 injured
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, A DEER RAN INTO THE ROAD AND THE CONTACT CRASHED INTO THE DEER. THE VEHICLE STALLED AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT SUSTAINED BACK PAIN, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ... Read more
Crash
1 injured
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED AND THE TRACK OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
PONTIAC
GRAND PRIX
(2000) - ENGINE
Oct 2, 2014
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WAS UNABLE TO DETECT WHERE THE FIRE ORIGINATED. A POLICE/FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - UNKNOWN OR OTHER
Oct 2, 2014
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WAS UNABLE TO DETECT WHERE THE FIRE ORIGINATED. A POLICE/FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - UNKNOWN OR OTHER
Oct 2, 2014
Incident date: Oct 2, 2014
I RECEIVED A SAFETY RECALL LETTER (GM RECALL 14350) & CONTACTED MY DEALER ON OCT. 2 TO MAKE AN APPOINTMENT TO CORRECT THE PROBLEM. I WAS TOLD THE PARTS HAVE BEEN ORDERED AND IT MAY TAKE SEVERAL MONTHS BEFORE THEY CAN FIX THE DEFECT ON MY CAR. THEY WILL CALL ME. THAT MEANS I WILL BE RIDING AROUND IN A MOTOR VEHICLE WITH A SAFETY DEFECT FOR WHO KNOWS HOW LONG. THIS IS NOT ACCEPTABLE. *TR
Incident date: Sep 22, 2014
MY CAR SHUT OFF. MY BRAKES GOT HARD AND I LOST CONTROL. I HIT A CURB POPPED MY TIRE. IT SCARED THREE OF MY KIDS. IT HAPPENED ON 09/22/2014 AROUND 7:45AM. *TR
Crash
Incident date: Sep 22, 2014
MY CAR SHUT OFF. MY BRAKES GOT HARD AND I LOST CONTROL. I HIT A CURB POPPED MY TIRE. IT SCARED THREE OF MY KIDS. IT HAPPENED ON 09/22/2014 AROUND 7:45AM. *TR
Crash
Incident date: Apr 28, 2014
2007 PONTIAC G6. CONSUMER REQUEST REIMBURSEMENT. *TGW THE PULLEY IDLER WAS REPLACED. *JB
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND THE SPEED REDUCTION WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Oct 1, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more
Incident date: Jun 20, 2012
IGNITION LOCKED UP HAD HAVE CAR TOWED NEW IGNITION SWITCH INSTALLED $400.00. *TR
Incident date: Jul 15, 2013
THE "SERVICE AIR BAG" INDICATOR IN THE DRIVER INFORMATION CENTER CAME ON DURING THE NORMAL COURSE OF DRIVING AND HAS REMAINED ON CONSTANTLY SINCE THAT TIME, APPROXIMATELY 1 - 1.5 YRS. THIS WAS NOT RELATED TO ANY ACCIDENT. DIAGNOSIS USING ON OBD SCAN TOOL WAS COMPLETED BY A REPUTABLE LOCAL MECHANIC, WHO INDICATED THAT THE PASSENGER SIDE SEAT SENSOR IS DEFECTIVE AND NEEDS TO BE REPLACED. THIS APP... Read more
Incident date: Jul 15, 2013
THE "SERVICE AIR BAG" INDICATOR IN THE DRIVER INFORMATION CENTER CAME ON DURING THE NORMAL COURSE OF DRIVING AND HAS REMAINED ON CONSTANTLY SINCE THAT TIME, APPROXIMATELY 1 - 1.5 YRS. THIS WAS NOT RELATED TO ANY ACCIDENT. DIAGNOSIS USING ON OBD SCAN TOOL WAS COMPLETED BY A REPUTABLE LOCAL MECHANIC, WHO INDICATED THAT THE PASSENGER SIDE SEAT SENSOR IS DEFECTIVE AND NEEDS TO BE REPLACED. THIS APP... Read more
Incident date: Sep 30, 2014
AFTER SWERVING TO MISS A DUMP TRUCK WHO SLAMMED ON THEIR BRAKES, MY VEHICLE WENT OFF THE ROAD, THROUGH THE MEDIAN, CROSSED BOTH NORTH BOUND LANES OF TRAFFIC (MIRACULOUSLY NOT HITTING ANOTHER VEHICLE) AND SLAMMED HEAD FIRST INTO THE GUARDRAIL. THANKFULLY I DID NOT GET BADLY HURT (JUST RASH BURN FROM MY SEATBELT AND WHIPLASH) BUT I WAS VERY SURPRISED, AND VERY CONCERNED, THAT MY AIR BAGS DID NOT DEP... Read more
Crash
1 injured
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 30, 2014
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAIL... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Sep 30, 2014
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. DJR
PONTIAC
GRAND PRIX
(2004) - TRACTION CONTROL SYSTEM
Sep 30, 2014
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. DJR
Incident date: Jul 1, 2013
MY 2008 PONTIAC G6 HAS LEAKED WATER SINCE THE DAY I BOUGHT IT; HOWEVER, I DID NOT KNOW HOW BAD IT WAS. FINALLY, THE WATER LEAKING IN RUINED AN ELECTRICAL COMPONENT - THE ACCELERATOR PEDAL POSITION (APP) SENSOR. UPON INVESTIGATION I FOUND BLACK MOLD ALL OVER ON THE INSIDE OF MY CAR (UNDER THE CARPET). FINALLY, GM DECIDED TO FIX THE LEAK, PLUS CLEAN MY CARPET. UNFORTUNATELY, WITHIN 8 MONTHS IT WA... Read more
1 injured
Incident date: Jul 1, 2013
MY 2008 PONTIAC G6 HAS LEAKED WATER SINCE THE DAY I BOUGHT IT; HOWEVER, I DID NOT KNOW HOW BAD IT WAS. FINALLY, THE WATER LEAKING IN RUINED AN ELECTRICAL COMPONENT - THE ACCELERATOR PEDAL POSITION (APP) SENSOR. UPON INVESTIGATION I FOUND BLACK MOLD ALL OVER ON THE INSIDE OF MY CAR (UNDER THE CARPET). FINALLY, GM DECIDED TO FIX THE LEAK, PLUS CLEAN MY CARPET. UNFORTUNATELY, WITHIN 8 MONTHS IT WA... Read more
1 injured
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES ENTERED THE VEHICLE AND FUEL WAS DISCOVERED ON THE GROUND WERE THE VEHICLE WAS PARKED. THE DEALER STATED THAT THE FUEL PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 22,000. ...UPDATED 03-11-15 *BF *JS
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE LOW BEAMS FAILED TO WORK INTERMITTENTLY WHEN SWITCHED FROM HIGH BEAM TO LOW BEAM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,102.
PONTIAC
GRAND PRIX
(1997) - SERVICE BRAKES
Sep 29, 2014
Incident date: Sep 12, 2012
TRAVELING APPROXIMATELY 30 MPH DOWN A DUAL LANE (EACH WAY) HEAVILY TRAVELED ROAD WHEN I ATTEMPTED TO STOP THE CAR & THE BRAKE PEDAL WENT TO THE FLOOR. AFTER I WAS ABLE TO STOP, I DISCOVERED BRAKE FLUID WAS DRIPPING FROM THE UNDERSIDE OF THE AUTOMOBILE WHERE THE BRAKE LINE HAD APPARENTLY RUPTURED. REAR BRAKE LINES WERE REPLACED AT A COST OF $700 BY A PROFESSIONAL MECHANIC AT A LOCAL GARAGE............ Read more
PONTIAC
GRAND PRIX
(1998) - SERVICE BRAKES
Sep 29, 2014
Incident date: Aug 14, 2012
TRAVELING APPROXIMATELY 35 MPH DOWN A DUAL LANE (EACH WAY) HEAVILY TRAVELED ROAD WHEN I ATTEMPTED TO STOP THE CAR & THE BRAKE PEDAL WENT TO THE FLOOR. AFTER I WAS ABLE TO STOP, I DISCOVERED BRAKE FLUID WAS DRIPPING FROM THE UNDERSIDE OF THE AUTOMOBILE WHERE THE BRAKE LINE HAD APPARENTLY RUPTURED. FRONT BRAKE LINE CONNECTORS & REAR LINE WAS REPLACED AT A COST OF $900 BY A PROFESSIONAL MECHANIC AT... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 29, 2014
Incident date: Oct 30, 2007
WHILE EXITING OFF OF LINWOOD TO J .C. LODGE SOUTHBOUND. THERE WAS A VAN THAT STOPPED AT THE END OF THE RAMP. SOMEONE HAD THROWN TIRES ON TO THE EXPRESS WAY. AFTER HE PULLED OFF I SAW THE TIRES AND SLAMMED ON MY BRAKES.I WAS UNABLE TO MOVE MY CAR IT HAD CUT OFF. THERE WAS NO MUSIC OR LIGHTS ON IN MY CAR. 30 -40 SECONDS LATER I WAS REAR- ENDED. MY TRUNK WAS PUSHED INTO THE BACKSEAT.WHILE AT THE SCE... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Sep 29, 2014
Incident date: Sep 2, 2013
ABS KICKS ON WHEN TURNING STOPPING AT SLOW SPEEDS ALMOST HIT A PEDESTRIAN. ABS PUMP KICKS ON WHEN TURNING LEFT AT LOW SPEEDS. IN OREGON WE HAVE A LOT OF BICYCLIST AND THE BRAKES NEED TO WORK. I HAVE TAKEN IT TO THE DEALER [XXX] AND HOLT IN BEND, OR. TWICE AND THE PROBLEM REAPPEARS. BIG SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ... Read more
PONTIAC
GRAND PRIX
(2008) - VEHICLE SPEED CONTROL
Sep 29, 2014
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY AND EXITING ON A RAMP. THE RAMP WAS ON AN INCLINE. MY DRIVING SPEED AROUND 45 MPH. THEN, UNEXPECTEDLY, THE SPEED DECREASED TO 30 MPH AND IMMEDIATELY THE "REDUCE ENGINE SPEED" LIGHT CAME ON. SHORTLY AFTER, MY "CHECK ENGINE" LIGHT CAME ON. I CONTINUED ON MY EXIT, PULLED OVER AND PARKED. AFTER CAR BEING OFF FOR 30 MINUTES, THE CAR STARTED RIGHT BACK UP. THE "REDUCE E... Read more
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
Sep 29, 2014
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY AND EXITING ON A RAMP. THE RAMP WAS ON AN INCLINE. MY DRIVING SPEED AROUND 45 MPH. THEN, UNEXPECTEDLY, THE SPEED DECREASED TO 30 MPH AND IMMEDIATELY THE "REDUCE ENGINE SPEED" LIGHT CAME ON. SHORTLY AFTER, MY "CHECK ENGINE" LIGHT CAME ON. I CONTINUED ON MY EXIT, PULLED OVER AND PARKED. AFTER CAR BEING OFF FOR 30 MINUTES, THE CAR STARTED RIGHT BACK UP. THE "REDUCE E... Read more
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Jan 25, 2013
MY DAUGHTER JUST LEFT HOUSE DROVE DOWN STREET HIT A TREE AIR BAGS DID NOT DEPLOY CAR WAS WRECKED DO WE GET COMPENSATED FOR THIS SINCE THE CAR HAS BEEN RECALLED FOR IGNITION RECALL#14350 SHE SAID IT LOCKED UP LUCKILY SHE WAS NOT ON THE HIGHWAY THANK YOU FOR YOUR TIME. *TR
Crash