Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jun 20, 2012
IGNITION LOCKED UP HAD HAVE CAR TOWED NEW IGNITION SWITCH INSTALLED $400.00. *TR
Incident date: Jul 15, 2013
THE "SERVICE AIR BAG" INDICATOR IN THE DRIVER INFORMATION CENTER CAME ON DURING THE NORMAL COURSE OF DRIVING AND HAS REMAINED ON CONSTANTLY SINCE THAT TIME, APPROXIMATELY 1 - 1.5 YRS. THIS WAS NOT RELATED TO ANY ACCIDENT. DIAGNOSIS USING ON OBD SCAN TOOL WAS COMPLETED BY A REPUTABLE LOCAL MECHANIC, WHO INDICATED THAT THE PASSENGER SIDE SEAT SENSOR IS DEFECTIVE AND NEEDS TO BE REPLACED. THIS APP... Read more
Incident date: Jul 15, 2013
THE "SERVICE AIR BAG" INDICATOR IN THE DRIVER INFORMATION CENTER CAME ON DURING THE NORMAL COURSE OF DRIVING AND HAS REMAINED ON CONSTANTLY SINCE THAT TIME, APPROXIMATELY 1 - 1.5 YRS. THIS WAS NOT RELATED TO ANY ACCIDENT. DIAGNOSIS USING ON OBD SCAN TOOL WAS COMPLETED BY A REPUTABLE LOCAL MECHANIC, WHO INDICATED THAT THE PASSENGER SIDE SEAT SENSOR IS DEFECTIVE AND NEEDS TO BE REPLACED. THIS APP... Read more
Incident date: Sep 30, 2014
AFTER SWERVING TO MISS A DUMP TRUCK WHO SLAMMED ON THEIR BRAKES, MY VEHICLE WENT OFF THE ROAD, THROUGH THE MEDIAN, CROSSED BOTH NORTH BOUND LANES OF TRAFFIC (MIRACULOUSLY NOT HITTING ANOTHER VEHICLE) AND SLAMMED HEAD FIRST INTO THE GUARDRAIL. THANKFULLY I DID NOT GET BADLY HURT (JUST RASH BURN FROM MY SEATBELT AND WHIPLASH) BUT I WAS VERY SURPRISED, AND VERY CONCERNED, THAT MY AIR BAGS DID NOT DEP... Read more
Crash
1 injured
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
Incident date: Sep 30, 2008
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Sep 30, 2014
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAIL... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Sep 30, 2014
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. DJR
PONTIAC
GRAND PRIX
(2004) — TRACTION CONTROL SYSTEM
Sep 30, 2014
Incident date: Sep 1, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. DJR
Incident date: Jul 1, 2013
MY 2008 PONTIAC G6 HAS LEAKED WATER SINCE THE DAY I BOUGHT IT; HOWEVER, I DID NOT KNOW HOW BAD IT WAS. FINALLY, THE WATER LEAKING IN RUINED AN ELECTRICAL COMPONENT - THE ACCELERATOR PEDAL POSITION (APP) SENSOR. UPON INVESTIGATION I FOUND BLACK MOLD ALL OVER ON THE INSIDE OF MY CAR (UNDER THE CARPET). FINALLY, GM DECIDED TO FIX THE LEAK, PLUS CLEAN MY CARPET. UNFORTUNATELY, WITHIN 8 MONTHS IT WA... Read more
1 injured
Incident date: Jul 1, 2013
MY 2008 PONTIAC G6 HAS LEAKED WATER SINCE THE DAY I BOUGHT IT; HOWEVER, I DID NOT KNOW HOW BAD IT WAS. FINALLY, THE WATER LEAKING IN RUINED AN ELECTRICAL COMPONENT - THE ACCELERATOR PEDAL POSITION (APP) SENSOR. UPON INVESTIGATION I FOUND BLACK MOLD ALL OVER ON THE INSIDE OF MY CAR (UNDER THE CARPET). FINALLY, GM DECIDED TO FIX THE LEAK, PLUS CLEAN MY CARPET. UNFORTUNATELY, WITHIN 8 MONTHS IT WA... Read more
1 injured
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES ENTERED THE VEHICLE AND FUEL WAS DISCOVERED ON THE GROUND WERE THE VEHICLE WAS PARKED. THE DEALER STATED THAT THE FUEL PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 22,000. ...UPDATED 03-11-15 *BF *JS
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE LOW BEAMS FAILED TO WORK INTERMITTENTLY WHEN SWITCHED FROM HIGH BEAM TO LOW BEAM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,102.
PONTIAC
GRAND PRIX
(1997) — SERVICE BRAKES
Sep 29, 2014
Incident date: Sep 12, 2012
TRAVELING APPROXIMATELY 30 MPH DOWN A DUAL LANE (EACH WAY) HEAVILY TRAVELED ROAD WHEN I ATTEMPTED TO STOP THE CAR & THE BRAKE PEDAL WENT TO THE FLOOR. AFTER I WAS ABLE TO STOP, I DISCOVERED BRAKE FLUID WAS DRIPPING FROM THE UNDERSIDE OF THE AUTOMOBILE WHERE THE BRAKE LINE HAD APPARENTLY RUPTURED. REAR BRAKE LINES WERE REPLACED AT A COST OF $700 BY A PROFESSIONAL MECHANIC AT A LOCAL GARAGE............ Read more
PONTIAC
GRAND PRIX
(1998) — SERVICE BRAKES
Sep 29, 2014
Incident date: Aug 14, 2012
TRAVELING APPROXIMATELY 35 MPH DOWN A DUAL LANE (EACH WAY) HEAVILY TRAVELED ROAD WHEN I ATTEMPTED TO STOP THE CAR & THE BRAKE PEDAL WENT TO THE FLOOR. AFTER I WAS ABLE TO STOP, I DISCOVERED BRAKE FLUID WAS DRIPPING FROM THE UNDERSIDE OF THE AUTOMOBILE WHERE THE BRAKE LINE HAD APPARENTLY RUPTURED. FRONT BRAKE LINE CONNECTORS & REAR LINE WAS REPLACED AT A COST OF $900 BY A PROFESSIONAL MECHANIC AT... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Sep 29, 2014
Incident date: Oct 30, 2007
WHILE EXITING OFF OF LINWOOD TO J .C. LODGE SOUTHBOUND. THERE WAS A VAN THAT STOPPED AT THE END OF THE RAMP. SOMEONE HAD THROWN TIRES ON TO THE EXPRESS WAY. AFTER HE PULLED OFF I SAW THE TIRES AND SLAMMED ON MY BRAKES.I WAS UNABLE TO MOVE MY CAR IT HAD CUT OFF. THERE WAS NO MUSIC OR LIGHTS ON IN MY CAR. 30 -40 SECONDS LATER I WAS REAR- ENDED. MY TRUNK WAS PUSHED INTO THE BACKSEAT.WHILE AT THE SCE... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Sep 29, 2014
Incident date: Sep 2, 2013
ABS KICKS ON WHEN TURNING STOPPING AT SLOW SPEEDS ALMOST HIT A PEDESTRIAN. ABS PUMP KICKS ON WHEN TURNING LEFT AT LOW SPEEDS. IN OREGON WE HAVE A LOT OF BICYCLIST AND THE BRAKES NEED TO WORK. I HAVE TAKEN IT TO THE DEALER [XXX] AND HOLT IN BEND, OR. TWICE AND THE PROBLEM REAPPEARS. BIG SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). ... Read more
PONTIAC
GRAND PRIX
(2008) — VEHICLE SPEED CONTROL
Sep 29, 2014
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY AND EXITING ON A RAMP. THE RAMP WAS ON AN INCLINE. MY DRIVING SPEED AROUND 45 MPH. THEN, UNEXPECTEDLY, THE SPEED DECREASED TO 30 MPH AND IMMEDIATELY THE "REDUCE ENGINE SPEED" LIGHT CAME ON. SHORTLY AFTER, MY "CHECK ENGINE" LIGHT CAME ON. I CONTINUED ON MY EXIT, PULLED OVER AND PARKED. AFTER CAR BEING OFF FOR 30 MINUTES, THE CAR STARTED RIGHT BACK UP. THE "REDUCE E... Read more
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Sep 29, 2014
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY AND EXITING ON A RAMP. THE RAMP WAS ON AN INCLINE. MY DRIVING SPEED AROUND 45 MPH. THEN, UNEXPECTEDLY, THE SPEED DECREASED TO 30 MPH AND IMMEDIATELY THE "REDUCE ENGINE SPEED" LIGHT CAME ON. SHORTLY AFTER, MY "CHECK ENGINE" LIGHT CAME ON. I CONTINUED ON MY EXIT, PULLED OVER AND PARKED. AFTER CAR BEING OFF FOR 30 MINUTES, THE CAR STARTED RIGHT BACK UP. THE "REDUCE E... Read more
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Aug 27, 2014
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT TH... Read more
Crash
1 injured
Incident date: Jan 25, 2013
MY DAUGHTER JUST LEFT HOUSE DROVE DOWN STREET HIT A TREE AIR BAGS DID NOT DEPLOY CAR WAS WRECKED DO WE GET COMPENSATED FOR THIS SINCE THE CAR HAS BEEN RECALLED FOR IGNITION RECALL#14350 SHE SAID IT LOCKED UP LUCKILY SHE WAS NOT ON THE HIGHWAY THANK YOU FOR YOUR TIME. *TR
Crash
PONTIAC
GRAND PRIX
(2003) — SUSPENSION
Sep 27, 2014
Incident date: Feb 4, 2010
I BOUGHT THE CAR IN 2009, IT WAS OK FOR A FEW MONTHS, THE PLACE I BOUGHT MY VEHICLE PROVIDED A CARFAX AND CONTAINED 0 INFORMATION STATING NO REPAIRS HAVE EVER BEEN MADE. IT WAS THEN BEGINNING OF 2010. IT FELT LIKE THE FRONT SUSPENSION OR TY ROD CAME APART OR BROKE. THE STEERING IS OFF AND THE THE SUSPENSION JUMPS WHEN I DRIVE IT AND THE "OFF TRAC LIGHT CAME ON AND HAS NEVER GONE OFF. THEN I STAR... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
Sep 27, 2014
Incident date: Feb 4, 2010
I BOUGHT THE CAR IN 2009, IT WAS OK FOR A FEW MONTHS, THE PLACE I BOUGHT MY VEHICLE PROVIDED A CARFAX AND CONTAINED 0 INFORMATION STATING NO REPAIRS HAVE EVER BEEN MADE. IT WAS THEN BEGINNING OF 2010. IT FELT LIKE THE FRONT SUSPENSION OR TY ROD CAME APART OR BROKE. THE STEERING IS OFF AND THE THE SUSPENSION JUMPS WHEN I DRIVE IT AND THE "OFF TRAC LIGHT CAME ON AND HAS NEVER GONE OFF. THEN I STAR... Read more
Incident date: Aug 4, 2014
HEADLIGHT WIRING HARNESS CONNECTIONS THAT PLUG INTO HEADLIGHTS SHORTED OUT AND CORRODED ON BOTH HEADLIGHTS. DIMS AND BRIGHTS. *TR
Incident date: Aug 4, 2014
HEADLIGHT WIRING HARNESS CONNECTIONS THAT PLUG INTO HEADLIGHTS SHORTED OUT AND CORRODED ON BOTH HEADLIGHTS. DIMS AND BRIGHTS. *TR
Incident date: Sep 5, 2014
MY 2009 PONTIAC G8 GT WITH 75,082 MILES STARTING HAVING THE AIR BAG FAULT LIGHT SHOW UP DURING STARTUP OF THE VEHICLE. THIS FAULT STAYED ILLUMINATED AT ALL TIMES. I RESEARCHED THIS FAULT ON THE INTERNET, INCLUDING PONTIAC FORUMS, AND FOUND THAT THERE WAS A SIGNIFICANT AMOUNT OF OTHER PONTIAC G8 OWNERS THAT HAVE HAD A SIMILAR FAULT. I FOUND THAT THE MAJORITY OF THE FINDINGS ON THE INTERNET STATED T... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 5 MPH AND MAKING A TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,832.
Incident date: Aug 19, 2014
I WAS DRIVING DOWN THE ROAD WHEN THE DRIVER'S SIDE HEADLIGHT WENT OUT. I HAVE REPLACED THE SAME HEADLIGHT AT LEAST THREE TIMES. TODAY, 26 SEPT 2014, I ATTEMPTED TO REPLACE THE HEADLIGHT BULB AGAIN, BUT FOUND THAT THE CONNECTOR HAS MELTED. I'M CONCERNED THAT MY OTHER HEADLIGHT MAY GO OUT WHILE DRIVING, SO I WILL SEE WHAT THE DEALERSHIP SAYS AFTER THE VEHICLE INSPECTION. I HAVE HEARD THAT IT CAN... Read more
Incident date: Aug 19, 2014
I WAS DRIVING DOWN THE ROAD WHEN THE DRIVER'S SIDE HEADLIGHT WENT OUT. I HAVE REPLACED THE SAME HEADLIGHT AT LEAST THREE TIMES. TODAY, 26 SEPT 2014, I ATTEMPTED TO REPLACE THE HEADLIGHT BULB AGAIN, BUT FOUND THAT THE CONNECTOR HAS MELTED. I'M CONCERNED THAT MY OTHER HEADLIGHT MAY GO OUT WHILE DRIVING, SO I WILL SEE WHAT THE DEALERSHIP SAYS AFTER THE VEHICLE INSPECTION. I HAVE HEARD THAT IT CAN... Read more
Incident date: Sep 26, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
Incident date: Sep 17, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED NHTSA CAMPAIGN 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT FIX. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
PONTIAC
GRAND PRIX
(2004) — ENGINE
Sep 26, 2014
Incident date: Sep 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH, A RATTLING NOISE SOUNDED FROM THE FRONT END OF THE VEHICLE NEAR BOTH WHEEL AREAS. THERE WAS ALSO A CONSTANT VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO, DISCOVERED THAT THE MOTOR MOUNT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Sep 26, 2014
Incident date: May 9, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND THE ALARM ACTIVATED. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Sep 26, 2014
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT BOTH REAR BRAKE CALIPERS FAILED. THE DEALER STATED THAT THE CERAMIC PISTON WAS CRACKED FROM OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,200.
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Sep 4, 2014
DRIVING THE VEHICLE WENT TO TURN A CORNER AND THE ENTIRE CAR DIED. I LOST ALL STEERING AND ELECTRICAL IN THE CAR. WHEN THE VEHICLE WAS TRIED TO BE RESTARTED THAT WAS A VERY LOUD CLUNKING NOISE. ONCE TOWED TO A MECHANIC WAS TOLD THE ENGINE HAD SEIZED UP EVEN THOUGH THERE WAS OIL IN THE VEHICLE. WAS ALSO TOLD THIS IS IDENTICAL TO THE PROBLEMS OTHER VEHICLES HAVE BEEN RECALLED FOR. *TR
Incident date: Jul 1, 2014
THE TEMPERATURE GAUGE DOES NOT WORK AT ALL ANYMORE - THE GAUGE WAS AT HOT EVEN WHEN THE CAR HAD BEEN OFF OVERNIGHT AND WAS COMPLETELY COOL. NOW IT IS ALL THE WAY AROUND UNDERNEATH THE GAUGE NEXT TO IT. *TR
Incident date: Sep 15, 2014
SERVICE AIRBAG LIGHT CAME ON AFTER DEALER RECALL REPAIR TO IGNITION. TAKEN TO JOYCE KOONS GM. PAID $54.00 FOR DIAGNOSTIC, WHICH SHOWED THE PASSENGER SIDE AIRBAG SENSOR MODULE NEEDED REPLACED. ESTIMATE TO REPAIR WAS $779.00 PLUS TAX. DID NOT REPAIR DUE TO COST. INTERNET SEARCH REVEALS MANY, MANY OF THE VEHICLES WITH THE SAME PROBLEM. THIS IS A DEFECTIVE PIECE OF SAFETY EQUIPMENT AND NEEDS RECALLED... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND A LOUD ABNORMAL NOISE EMITTED WHENEVER THE GEARS WERE SHIFT. ALSO, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD ROCK BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE T... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND A LOUD ABNORMAL NOISE EMITTED WHENEVER THE GEARS WERE SHIFT. ALSO, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD ROCK BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE T... Read more
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED. THE CONTACT RESTARTED THE ENGINE AND THE POWER STEERING RESUMED NORMAL FUNCTIONED. THE VEHICLE HAD NOT BEEN INSPECTED BY A PROFESSIONAL. THE DEALER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED UND... Read more
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CONTACT WAS ABLE TO MANEUVER TO A SAFE LOCATION WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN REBUILT THE STEERING COLUMN AND REPLACED THE LOWER CONTROL ARM. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E04000 (STEERING) AND NHTSA... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN REBUILT THE STEERING COLUMN AND REPLACED THE LOWER CONTROL ARM. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E04000 (STEERING) AND NHTSA... Read more