Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Aug 28, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS IN THE OFF POSITION, THE STEERING WHEEL FAILED TO LOCK. ALSO THE DOOR CHIMES FAILED TO ALERT WHEN THE KEY WAS PLACED IN THE IGNITION. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE PERSISTED. THE VEHICL... Read more
Incident date: Aug 28, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS IN THE OFF POSITION, THE STEERING WHEEL FAILED TO LOCK. ALSO THE DOOR CHIMES FAILED TO ALERT WHEN THE KEY WAS PLACED IN THE IGNITION. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE PERSISTED. THE VEHICL... Read more
Incident date: Oct 1, 2014
I HAVE NO HEAT FROM THE VEHICLE NO MATTER WHICH SETTING IS USED. I HAVE READ SEVERAL ARTICLES THAT THIS A COMMON PROBLEM WITH THE 2006 PONTIAC TORRENT AND CHEVY EQUINOX. *TR
PONTIAC
BONNEVILLE
(1995) — AIR BAGS
Oct 7, 2014
Incident date: Oct 4, 2014
TL* THE CONTACT OWNS A 1995 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED INADVERTENTLY. AS A RESULT, THE WINDSHIELD BECAME CRACKED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. UPDATED 12/17/14*LJ THE CONSUMER STATED THE MANUFACTURER ADV... Read more
PONTIAC
BONNEVILLE
(1995) — VISIBILITY:SUN/MOON ROOF ASSEMBLY
Oct 7, 2014
Incident date: Oct 4, 2014
TL* THE CONTACT OWNS A 1995 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED INADVERTENTLY. AS A RESULT, THE WINDSHIELD BECAME CRACKED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. UPDATED 12/17/14*LJ THE CONSUMER STATED THE MANUFACTURER ADV... Read more
PONTIAC
BONNEVILLE
(2003) — ENGINE
Oct 7, 2014
Incident date: Jul 14, 2011
TL* THE CONTACT OWNS A 2003 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
PONTIAC
BONNEVILLE
(2003) — FUEL/PROPULSION SYSTEM
Oct 6, 2014
Incident date: Mar 4, 2014
THE FUEL INJECTOR STARTED HAVING ISSUES, AND THE CAR HAS A WHISTLING SOUND WHEN THE IGNITION IS TURNED ON. THE SMELL OF GAS IS COMING FROM UNDER THE HOOD OF THE CAR. THE ELECTRICAL SYSTEM HAS BEEN OFF SINCE WE GOT THE VEHICLE IN NOVEMBER OF 2013, THE MIRRORS MOVE BY THEMSELVES AND THE SUNROOF NEVER WORKED CORRECTLY. *TR
PONTIAC
BONNEVILLE
(2003) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 6, 2014
Incident date: Mar 4, 2014
THE FUEL INJECTOR STARTED HAVING ISSUES, AND THE CAR HAS A WHISTLING SOUND WHEN THE IGNITION IS TURNED ON. THE SMELL OF GAS IS COMING FROM UNDER THE HOOD OF THE CAR. THE ELECTRICAL SYSTEM HAS BEEN OFF SINCE WE GOT THE VEHICLE IN NOVEMBER OF 2013, THE MIRRORS MOVE BY THEMSELVES AND THE SUNROOF NEVER WORKED CORRECTLY. *TR
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Oct 6, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Oct 6, 2014
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Incident date: Oct 6, 2014
I BACKED OUT OF MY DRIVEWAY AND STARTED TO DRIVE. I WENT APPROXIMATELY 500 FT AND MY POWER STEERING LIGHT CAME ON AND THE STEERING WHEEL LOCKED UP. I HAVE NOTICED OTHERS ARE HAVING THE SAME PROBLEMS. THIS IS EXTREMELY DANGEROUS. *TR
Incident date: Aug 27, 2014
WAS ATTEMPTING TO GET OUT OF A PARKING SPACE, LOST POWER STEERING. BROUGHT TO MY MECHANIC WHO DIAGNOSED CODE CO545. THIS HAPPENED AT LEAST ONE MORE TIME SINCE THEN. GM SAYS THIS VIN NOT UNDER RECALL FOR THIS PROBLEM DESPITE OTHER 2006 PONTIAC G6'S BEING UNDER RECALL FOR EXACT SAME PROBLEM. REFUSED TO HELP. THEY SAID MAYBE IN FUTURE THIS PROBLEM WILL BE PART OF A RECALL. SUCH CALLOUSNESS. *... Read more
Incident date: Sep 1, 2014
HEY MY CAR WAS LEAKING GAS AND AFTER DRIVING A TICKING TIME BOMB FOR TWO WEEKS ACTUALLY LEARNED WHAT THE ISSUE WAS THE GAS CABLE CONNECTED TO THE FUEL PUMP HAD A LEAK FROM WEAR AND TEAR AND GAS WAS COMING OUT. IF SOMEONE THREW ANYTHING LIT BEHIND MY CAR IT WOULD HAVE BLOWN UP THIS FUEL PUMP ISSUE SHOULD BE A RECALL I WAS CHARGED A HEFTY REPAIR BILL AS WELL IM REALLY STARTING TO REGRET THIS PONTIAC... Read more
Incident date: Sep 25, 2014
ON SEPTEMBER 2014, I PURCHASED A 2005 PONTIAC G6 WITH ABOUT 182,000 MILES FOR THE PURPOSES OF DRIVING ME TO WORK. I WAS NOT AWARE OR MADE AWARE OF A STRONG FUEL SMELL EMITTING FROM OUTSIDE AND INSIDE THE CAR AT LOW OR HIGH SPEEDS. I DROVE THE CAR TO MY LOCAL MECHANIC FOR INSPECTION A FEW DAYS LATER. I WAS LATER ADVISED THAT A FUEL PUMP CONNECTOR WAS POSSIBLY CRACKED AND LEAKING GASOLINE ABOVE THE ... Read more
Incident date: Oct 14, 2013
AFTER HAVING THE IGNITION SWITCH RECALL DONE, NOT THE AIR BAG LIGHT COMES ON AND I GET A SERVICE AIR BAD DISPLAY ON DASH. IT DOES NOT KNOW WHETHER THERE IS SOMEONE IN THE PASSENGER SEAT. THIS SEEMS TO BE HAPPENING TO MORE THAN JUST A FEW OWNERS. *TR
Incident date: Apr 4, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING INTERMITTENTLY FAILED ON SEVERAL OCCASIONS. THE CONTACT HAD EXTREME DIFFICULTY TURNING THE STEERING WHEEL. THE CONTACT HAD TO TURN THE VEHICLE OFF, WHICH RESET THE COMPUTER BUT THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE STEERING COLUMN, BUT THE FAILURE RECURRE... Read more
Incident date: Apr 4, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING INTERMITTENTLY FAILED ON SEVERAL OCCASIONS. THE CONTACT HAD EXTREME DIFFICULTY TURNING THE STEERING WHEEL. THE CONTACT HAD TO TURN THE VEHICLE OFF, WHICH RESET THE COMPUTER BUT THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE STEERING COLUMN, BUT THE FAILURE RECURRE... Read more
Incident date: Dec 12, 2008
MY CAR WAS INVOLVED IN AN HIT AND RUN ACCIDENT IN FRONT OF MY HOME. THE FRONT END WAS REBUILT. EVER SINCE THAT ACCIDENT THE AIRBAG LIGHT COMES ON IN THE DASH AND RADIO.THIS IS A DAILY THING. IT EVEN LIGHTS UP WHEN NO ONE IS IN THE PASSENGER SEAT. I ALSO NOTICED THIS YEAR THAT MY SEAT BELT LIGHT HAS COME ON AS I WAS WEARING IT MEANING THE LIGHT STATES I DIDN'T HAVE IT ON WHEN I DID. THIS YEAR I ALS... Read more
Crash
Incident date: Oct 3, 2014
BOUGHT A USED 2008 PONTIAC G6 ONE WEEK AGO. IT HAD AN OPEN RECALL--13036. THIS WAS A BRAKE LAMP MALFUNCTION WHICH COULD ALSO AFFECT THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL (DISABLING THEM). ALSO POSSIBLE PROBLEMS WERE BRAKE LIGHTS COMING ON WHEN ACCELERATING AND GOING OFF WHEN BRAKING. THIS ALSO AFFECTS THE CRUISE CONTROL AND THE SHIFTER. HAD THE RECALL WORK DONE TODAY, OCTOBER ... Read more
Incident date: Oct 3, 2014
BOUGHT A USED 2008 PONTIAC G6 ONE WEEK AGO. IT HAD AN OPEN RECALL--13036. THIS WAS A BRAKE LAMP MALFUNCTION WHICH COULD ALSO AFFECT THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL (DISABLING THEM). ALSO POSSIBLE PROBLEMS WERE BRAKE LIGHTS COMING ON WHEN ACCELERATING AND GOING OFF WHEN BRAKING. THIS ALSO AFFECTS THE CRUISE CONTROL AND THE SHIFTER. HAD THE RECALL WORK DONE TODAY, OCTOBER ... Read more
Incident date: Oct 3, 2014
BOUGHT A USED 2008 PONTIAC G6 ONE WEEK AGO. IT HAD AN OPEN RECALL--13036. THIS WAS A BRAKE LAMP MALFUNCTION WHICH COULD ALSO AFFECT THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL (DISABLING THEM). ALSO POSSIBLE PROBLEMS WERE BRAKE LIGHTS COMING ON WHEN ACCELERATING AND GOING OFF WHEN BRAKING. THIS ALSO AFFECTS THE CRUISE CONTROL AND THE SHIFTER. HAD THE RECALL WORK DONE TODAY, OCTOBER ... Read more
Incident date: Jun 2, 2014
POWER ADAPTER WENT OUT FIRST AND FUSES BLOW AND SPARK WHEN REPLACED, AUGUST 2014 RADIO AND CLOCK QUIT WORKING, BLINKERS FLASH BUT DO NOT DING WHEN ON, KEY IN IGNITION WITH DOOR OPEN DOES NOT DING, AND TODAY OCTOBER 3, 2014 THE SERVICE AIRBAG LIGHT CAME ON, AND STAYS ON. ARE THESE RECALL ITEMS OR FIRE HAZARDS THAT GM SHOULD REPLACE? *TR
Incident date: Oct 3, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY FAILED TO MANUALLY UNLOCK THE DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,355.
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Oct 3, 2014
Incident date: Oct 2, 2014
MY 2007 GRAND PRIX LOWER LIGHTS JUST CUT OFF WHILE DRIVING WITH NO WARNING. IT'S BEEN GOING ON FOR ABOUT A YEAR. I REPLACED MY BATTERY, MY ALTERNATOR AND STARTER IS WORKING FINE. MY HIGH BEAMS DID IT TWICE ABOUT 8 MONTHS AGO BUT HAVEN'T HAPPENED SINCE. I'M SCARED TO TRAVEL AT NIGHT BUT I HAVE A BROTHER WHO CAN'T WALK AND HE LIVES ON THE NEXT ROAD FROM MY HOUSE AND I HAVE TO GO TO HIS HOUSE EVE... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Oct 3, 2014
Incident date: Oct 2, 2014
MY 2007 GRAND PRIX LOWER LIGHTS JUST CUT OFF WHILE DRIVING WITH NO WARNING. IT'S BEEN GOING ON FOR ABOUT A YEAR. I REPLACED MY BATTERY, MY ALTERNATOR AND STARTER IS WORKING FINE. MY HIGH BEAMS DID IT TWICE ABOUT 8 MONTHS AGO BUT HAVEN'T HAPPENED SINCE. I'M SCARED TO TRAVEL AT NIGHT BUT I HAVE A BROTHER WHO CAN'T WALK AND HE LIVES ON THE NEXT ROAD FROM MY HOUSE AND I HAVE TO GO TO HIS HOUSE EVE... Read more
Incident date: Sep 2, 2013
BOTH THE ANTILOCK BRAKE WARNING LIGHT & THE AWD LIGHTS ARE ON & NO ONE CAN DETERMINE WHY. *TR
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, A DEER RAN INTO THE ROAD AND THE CONTACT CRASHED INTO THE DEER. THE VEHICLE STALLED AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT SUSTAINED BACK PAIN, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ... Read more
Crash
1 injured
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, A DEER RAN INTO THE ROAD AND THE CONTACT CRASHED INTO THE DEER. THE VEHICLE STALLED AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT SUSTAINED BACK PAIN, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ... Read more
Crash
1 injured
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Sep 27, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED AND THE TRACK OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
PONTIAC
GRAND PRIX
(2000) — ENGINE
Oct 2, 2014
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WAS UNABLE TO DETECT WHERE THE FIRE ORIGINATED. A POLICE/FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2000) — UNKNOWN OR OTHER
Oct 2, 2014
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WAS UNABLE TO DETECT WHERE THE FIRE ORIGINATED. A POLICE/FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — UNKNOWN OR OTHER
Oct 2, 2014
Incident date: Oct 2, 2014
I RECEIVED A SAFETY RECALL LETTER (GM RECALL 14350) & CONTACTED MY DEALER ON OCT. 2 TO MAKE AN APPOINTMENT TO CORRECT THE PROBLEM. I WAS TOLD THE PARTS HAVE BEEN ORDERED AND IT MAY TAKE SEVERAL MONTHS BEFORE THEY CAN FIX THE DEFECT ON MY CAR. THEY WILL CALL ME. THAT MEANS I WILL BE RIDING AROUND IN A MOTOR VEHICLE WITH A SAFETY DEFECT FOR WHO KNOWS HOW LONG. THIS IS NOT ACCEPTABLE. *TR
Incident date: Sep 22, 2014
MY CAR SHUT OFF. MY BRAKES GOT HARD AND I LOST CONTROL. I HIT A CURB POPPED MY TIRE. IT SCARED THREE OF MY KIDS. IT HAPPENED ON 09/22/2014 AROUND 7:45AM. *TR
Crash
Incident date: Sep 22, 2014
MY CAR SHUT OFF. MY BRAKES GOT HARD AND I LOST CONTROL. I HIT A CURB POPPED MY TIRE. IT SCARED THREE OF MY KIDS. IT HAPPENED ON 09/22/2014 AROUND 7:45AM. *TR
Crash
Incident date: Apr 28, 2014
2007 PONTIAC G6. CONSUMER REQUEST REIMBURSEMENT. *TGW THE PULLEY IDLER WAS REPLACED. *JB
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND THE SPEED REDUCTION WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Oct 1, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Oct 1, 2014
Incident date: Sep 15, 2014
WITHIN A MONTH OF PURCHASING A PRE-OWNED 2008 PONTIAC, GRAND PRIX FROM MIKE SMITH BUICK GMC, LOCATED IN LOCKPORT, NY, I REALIZED THE SENSOR FOR THE PASSENGER AIRBAG WOULD TURN OFF AND ON WHILE I HAVE A PASSENGER WEIGHING OVER 200LBS IN THE PASSENGER SEAT. I NOTIFIED DEALERSHIP AND MADE AN APPT. ON SEPT 22, 2014. MY CAR WENT IN FOR SERVICE ON SEPTEMBER 29, 2014. THE TECHNICIAN INFORMED ME HE RESET ... Read more