Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2006) — STEERING
Oct 12, 2014
Incident date: Jul 10, 2013
MY LIGHTS GO OFF ON THERE OWN NO WARNING AN THEN THE BRIGHTS COME ON AN STAY ON AN WHEN I TRY YO USE THE SIGNAL LIGHTS ALL THE LIGHTS IN THE CAR CUTS OFF AND WHEN I WAS DRIVING MY BRAKES. SOMETIMES NOT ALL THE TIME THEY'VE BEEN CHECKED SEVERAL TIMES AND EACH TIME THEY HAVE BEEN CHECKED THERE'S NOTHING WRONG WITH ITAND NOW MY STEERING COLUMN HAVE A PROBLEM WITH IT DON'T KNOW WHAT'S CAUSING IT DON'T... Read more
PONTIAC
BONNEVILLE
(1995) — AIR BAGS
Oct 12, 2014
Incident date: Oct 4, 2014
CRUISING ON THE MASS. TURNPIKE AT 68MPH ON A RAINY NIGHT, THE PASSENGER AIR BAG EXPLODED FOR NO REASON. THE BAG SHATTERED THE WINDSHIELD, BLEW THE MOONROOF UP AND BENT THE RAILS. WHEN SHRAPNEL AND DUST SETTLED, THE DRIVER BAG WENT OFF. I'VE OWNED THIS CAR FOR 17 YEARS AND WAS NEVER MADE AWARE OF THIS PROBLEM THAT HAS BEEN KNOWN ABOUT FOR SOME TIME. *TR
Incident date: Sep 6, 2014
WHILE DRIVING MY IGNITION SHUT OFF. I LOST CONTROL OF THE CAR, HAVING NO STEERING. I HAD TO COME TO A COMPLETE STOP ON A BUSY HIGHWAY AND RESTART THE CAR. IT WAS VERY ALARMING AND DANGEROUS. *TR
Incident date: Apr 17, 2014
TL-THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, HE NOTICED THAT THERE WAS PULLING MOTION ON THE PASSENGER'S SIDE OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V224000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. MF
Incident date: Apr 17, 2014
TL* THE CONTACT OWNED A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING AND ANOTHER VEHICLE IMMEDIATELY CRASHED INTO THE FRONT DRIVER SIDE DOOR. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEFT THUMB, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFAC... Read more
Crash
1 injured
Incident date: Oct 2, 2014
THE FIRST INCIDENT OCCURRED IN 07/2013 WITH APPROXIMATELY 60,000 MILES ON THE CAR. THE GROUND CONNECTOR ON THE LOW BEAM HEADLIGHT SOCKET ON THE DRIVERS SIDE WAS MELTED AND THE LIGHT WOULD NOT WORK. THE CONNECTION WAS CLEANED AND THE BULB WAS REPLACED. THE HEADLIGHT AGAIN WENT OUT AROUND 10/2014 WITH THE LOW BEAM HEADLIGHT SOCKET HAVING ADDITIONAL MELTING AT THE BULB CONNECTOR AND CORROSION ON THE ... Read more
Incident date: Oct 2, 2014
THE FIRST INCIDENT OCCURRED IN 07/2013 WITH APPROXIMATELY 60,000 MILES ON THE CAR. THE GROUND CONNECTOR ON THE LOW BEAM HEADLIGHT SOCKET ON THE DRIVERS SIDE WAS MELTED AND THE LIGHT WOULD NOT WORK. THE CONNECTION WAS CLEANED AND THE BULB WAS REPLACED. THE HEADLIGHT AGAIN WENT OUT AROUND 10/2014 WITH THE LOW BEAM HEADLIGHT SOCKET HAVING ADDITIONAL MELTING AT THE BULB CONNECTOR AND CORROSION ON THE ... Read more
Incident date: Oct 7, 2014
ON OCTOBER 7, 2014, AS I WAS WAITING FOR THE STOP LIGHT TO CHANGE. MY CAR TURNED OFF AND THEN ON AGAIN. ON THE FOLLOWING DAY, AFTER I PARKED MY CAR, I WENT TO START IT, AND IT DIDN'T CRANK AT ALL. I WENT TO GET THE BATTERY, STARTER, AND ALTERNATOR CHECKED, THEY ALL PASSED WITH FLYING COLORS.
Incident date: Oct 7, 2014
ON OCTOBER 7, 2014, AS I WAS WAITING FOR THE STOP LIGHT TO CHANGE. MY CAR TURNED OFF AND THEN ON AGAIN. ON THE FOLLOWING DAY, AFTER I PARKED MY CAR, I WENT TO START IT, AND IT DIDN'T CRANK AT ALL. I WENT TO GET THE BATTERY, STARTER, AND ALTERNATOR CHECKED, THEY ALL PASSED WITH FLYING COLORS.
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
PONTIAC
BONNEVILLE
(1996) — ELECTRICAL SYSTEM
Oct 10, 2014
Incident date: Oct 8, 2014
INTERIOR LIGHTING SYSTEM MALFUNCTION. LIGHT'S STAYING ON WHEN CAR IS RUNNING AND SENORS CHIMMING FOR DOORS. *TR
PONTIAC
BONNEVILLE
(1996) — EXTERIOR LIGHTING
Oct 10, 2014
Incident date: Oct 8, 2014
INTERIOR LIGHTING SYSTEM MALFUNCTION. LIGHT'S STAYING ON WHEN CAR IS RUNNING AND SENORS CHIMMING FOR DOORS. *TR
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) WAS RECEIVED IN JULY OF 2014. THE DEALER AND MANUFACTURER WAS CONTACT ON MULTIPLE OCCASIONS, WHO INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT RECEIVED A SECOND NOTIFICATION IN OCT OF 2014, INFORMING THAT THE PART WAS AVAILABLE BUT THE DEALER INFORMED THAT TH... Read more
Incident date: Aug 1, 2014
THERE IS A CLICKING SOUND LIKE THE SIGNAL LIGHT IS NOT WORKING. WITH OUT HAVING THE SIGNAL IS NOT ON. WE HAVE REPLACED THE MULTIFUNCTION SWITCH AND THE HAZARD SWITCH. THIS HAS NOT TAKEN CARE OF THE PROBLEM. WE HAVE ALSO SEEN SMOKE COMING FROM THE STEERING COLUMN TWO DIFFERENT TIMES, ONCE BEFORE REPLACING MULTIFUNCTION SWITCH ONE AFTER, THE SOUND IS COMING FROM THE DASH. HAVE ALSO HAD PROBLEMS WI... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Oct 10, 2014
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2002) — SERVICE BRAKES
Oct 9, 2014
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE CONTACT MANAGED TO COAST DOWN AN EXIT RAMP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANU... Read more
PONTIAC
GRAND PRIX
(2005) — AIR BAGS
Oct 9, 2014
Incident date: Oct 1, 2009
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE SEIZED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THREE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING TO THE CHEST AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE CONTACT STATED T... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2005) — SERVICE BRAKES
Oct 9, 2014
Incident date: Oct 1, 2009
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE SEIZED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THREE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING TO THE CHEST AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE CONTACT STATED T... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Oct 9, 2014
Incident date: Oct 1, 2009
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE SEIZED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THREE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING TO THE CHEST AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE CONTACT STATED T... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Oct 9, 2014
Incident date: May 17, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A BURNING ODOR EMITTED INSIDE THE VEHICLE. APPROXIMATELY 10 MINUTES AFTER TURNING THE ENGINE OFF AND EXITING THE VEHICLE, THE CONTACT DISCOVERED FLAMES COMING FROM THE ROOF OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE FLAMES WERE EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS ... Read more
Fire
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Oct 9, 2014
Incident date: Oct 9, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2008) — ENGINE
Oct 9, 2014
Incident date: Aug 8, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AS THE ENGINE LOW POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
PONTIAC
BONNEVILLE
(2003) — FUEL SYSTEM, GASOLINE
Oct 9, 2014
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC BONNEVILLE. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FAILED TO OPERATE, BOTH SIDE M... Read more
PONTIAC
BONNEVILLE
(2003) — ELECTRICAL SYSTEM
Oct 9, 2014
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC BONNEVILLE. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FAILED TO OPERATE, BOTH SIDE M... Read more
Incident date: Oct 6, 2014
THERE WAS A SMELL OF FUEL FROM THE VEHICLE. NO APPEARING LEEK FROM UNDER THE HOOD. WHEN PARKED, NOTICED A LEEK UNDER THE CAR. *TR
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SEAT ERUPTED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Fire
Incident date: Oct 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6 EQUIPPED WITH SUMITOMO TOURING LST TIRES, SIZE P215/60 TR16. THE CONTACT STATED THAT ALL FOUR TIRES WERE BULGING AND CUPPING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS A MANUFACTURER DEFECT. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000... Read more
Incident date: Oct 9, 2014
WE DID NOT HAVE ANY INCIDENT. MINE WAS MORE OF A QUESTION CONCERNING A RECALL # FOUND ON A DORMAN PART. (2007 PONTIAC G6 STEERING RECALL 14E044000) FROM WHAT I UNDERSTAND THIS RECALL WAS ONLY FOR A REPLACEMENT PART THAT WAS BOUGHT FOR THIS ISSUE INVOLVING THE U-JOINTS AND THE STEERING? WE ARE CURRENTLY HAVING PROBLEMS WITH OUR PONTIAC G6 AND THE STEERING THAT I FEEL IS VERY SAFE. THE CAR WE HAV... Read more
Incident date: Oct 9, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SPEED CONTROL SENSOR NEEDED TO BE REPLACED. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER 14V252000(ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR ... Read more
Incident date: May 18, 2013
HEADLIGHT AND TAIL LIGHT BULBS ARE MELTING AT ELECTRICAL CONTACTS CAUSING FREQUENT BULB FAILURE. THE LAST TIME THIS HAPPENED WITH THE DRIVERS SIDE HEADLIGHT, NOT ONLY WAS THERE DAMAGE TO THE BULB'S ELECTRICAL CONTACTS, BUT THE WIRING HARNESS ITSELF HAD MELTED. AFTER COMPLAINING TO THE LOCAL GM DEALER, THEY INFORMED ME THAT THEY NO LONGER MADE THE PART AND I WOULD HAVE TO "SPLICE" IN THE HARNESS FR... Read more
Incident date: May 18, 2013
HEADLIGHT AND TAIL LIGHT BULBS ARE MELTING AT ELECTRICAL CONTACTS CAUSING FREQUENT BULB FAILURE. THE LAST TIME THIS HAPPENED WITH THE DRIVERS SIDE HEADLIGHT, NOT ONLY WAS THERE DAMAGE TO THE BULB'S ELECTRICAL CONTACTS, BUT THE WIRING HARNESS ITSELF HAD MELTED. AFTER COMPLAINING TO THE LOCAL GM DEALER, THEY INFORMED ME THAT THEY NO LONGER MADE THE PART AND I WOULD HAVE TO "SPLICE" IN THE HARNESS FR... Read more
Incident date: Oct 9, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM WAS RECURRING. THE VEHICLE WAS TAKEN A DEALER. THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE STALLED AND A FUEL ODOR WAS PRESENT. THE CONTACT DISCOVERED A FUEL LEAK. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,517. UPDATED 11/21/14*CN UPDATED 12/11/14
Incident date: Aug 1, 2014
MY SOLSTICE IS PART OF THE IGNITION RECALL. PASSENGER AIR BAG SENSOR LIGHT HAS BEEN ON SINCE AUG. 2014. IGNITION REPLACED TODAY 10/8/14. DEALERSHIP SAYS THAT I HAVE A FAULTY AIRBAG SENSOR IN THE PASSENGER SEAT AND THAT NEITHER SIDE AIRBAG WILL DEPLOY SHOULD I HAVE AN ACCIDENT. FIRST I'M TOLD IT WILL COST ME $800 TO REPLACE. MY RESPONSE WAS THAT I WOULD BE CONTACTING GMC ABOUT THIS. THEN I'M TOLD T... Read more
Incident date: Aug 1, 2014
MY SOLSTICE IS PART OF THE IGNITION RECALL. PASSENGER AIR BAG SENSOR LIGHT HAS BEEN ON SINCE AUG. 2014. IGNITION REPLACED TODAY 10/8/14. DEALERSHIP SAYS THAT I HAVE A FAULTY AIRBAG SENSOR IN THE PASSENGER SEAT AND THAT NEITHER SIDE AIRBAG WILL DEPLOY SHOULD I HAVE AN ACCIDENT. FIRST I'M TOLD IT WILL COST ME $800 TO REPLACE. MY RESPONSE WAS THAT I WOULD BE CONTACTING GMC ABOUT THIS. THEN I'M TOLD T... Read more
Incident date: Jul 23, 2014
I PURCHASED THE TORRENT IN SEPTEMBER OF 2007. SINCE SOME TIME IN 2008 THE "SERVICE STABILITRAK" CAUTION LIGHT COMES ON INFREQUENTLY. I NOTICE THAT IT SEEMS TO BE WHEN THE VEHICLE HAS PERHAPS NOT BEEN PARKED COMPLETELY LEVEL. IT USUALLY RESETS BUT IS AN ANNOYANCE. I HAVE NOT HAD A DEALER DIAGNOSE THIS ISSUE. THE SECOND ISSUE IS VERY RECENT; I WOULD SAY WITHIN THE LAST 60-90 DAYS. THE IGNITION ... Read more
Incident date: Jul 23, 2014
I PURCHASED THE TORRENT IN SEPTEMBER OF 2007. SINCE SOME TIME IN 2008 THE "SERVICE STABILITRAK" CAUTION LIGHT COMES ON INFREQUENTLY. I NOTICE THAT IT SEEMS TO BE WHEN THE VEHICLE HAS PERHAPS NOT BEEN PARKED COMPLETELY LEVEL. IT USUALLY RESETS BUT IS AN ANNOYANCE. I HAVE NOT HAD A DEALER DIAGNOSE THIS ISSUE. THE SECOND ISSUE IS VERY RECENT; I WOULD SAY WITHIN THE LAST 60-90 DAYS. THE IGNITION ... Read more
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BEGAN TO SMOKE. THE INSTRUMENT PANEL GAUGES FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Fire
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BEGAN TO SMOKE. THE INSTRUMENT PANEL GAUGES FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Fire
PONTIAC
GRAND PRIX
(2002) — ELECTRICAL SYSTEM
Oct 8, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, IT BECAME VERY DIFFICULT TO REMOVE FROM THE IGNITION. IN ADDITION, THE DIGITAL DISPLAY AND THE HEADLIGHTS FLICKERED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,... Read more
PONTIAC
GRAND PRIX
(2006) — AIR BAGS
Oct 8, 2014
Incident date: Sep 20, 2014
I WAS DRIVING WEST BOUND ON I-10 TOWARDS TUCSON ARIZONA. I WAS IN THE RIGHT LANE AND THERE WAS A PICKUP TRUCK IN THE LEFT LANE. THE PICKUP TRUCK CUT ME OFF AND MOVED INTO MY LANE WITHOUT CHECKING HIS BLIND SPOT. I QUICKLY SWERVED TO THE RIGHT INTO THE LANE FOR THE UPCOMING EXIT TO AVOID BEING HIT, AND WHEN I TRIED TO CORRECT TO LEFT IN ORDER TO NOT HIT EXIT SIGN THE BRAKES FELT AS IF THEY DID NOT ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — SERVICE BRAKES
Oct 8, 2014
Incident date: Sep 20, 2014
I WAS DRIVING WEST BOUND ON I-10 TOWARDS TUCSON ARIZONA. I WAS IN THE RIGHT LANE AND THERE WAS A PICKUP TRUCK IN THE LEFT LANE. THE PICKUP TRUCK CUT ME OFF AND MOVED INTO MY LANE WITHOUT CHECKING HIS BLIND SPOT. I QUICKLY SWERVED TO THE RIGHT INTO THE LANE FOR THE UPCOMING EXIT TO AVOID BEING HIT, AND WHEN I TRIED TO CORRECT TO LEFT IN ORDER TO NOT HIT EXIT SIGN THE BRAKES FELT AS IF THEY DID NOT ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — STEERING
Oct 8, 2014
Incident date: Sep 20, 2014
I WAS DRIVING WEST BOUND ON I-10 TOWARDS TUCSON ARIZONA. I WAS IN THE RIGHT LANE AND THERE WAS A PICKUP TRUCK IN THE LEFT LANE. THE PICKUP TRUCK CUT ME OFF AND MOVED INTO MY LANE WITHOUT CHECKING HIS BLIND SPOT. I QUICKLY SWERVED TO THE RIGHT INTO THE LANE FOR THE UPCOMING EXIT TO AVOID BEING HIT, AND WHEN I TRIED TO CORRECT TO LEFT IN ORDER TO NOT HIT EXIT SIGN THE BRAKES FELT AS IF THEY DID NOT ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2005) — ENGINE
Oct 7, 2014
Incident date: Sep 26, 2014
ON 9/26/14 I TOOK THE VEHICLE IN FOR A RECALL FOR UNINTENTIONAL IGNITION KEY ROTATION. THE VEHICLE WAS SUPPOSEDLY REPAIRED. BUT WHEN I ATTEMPTED TO PULL OUT OF THE DRIVEWAY AT BILL RAPP PONTIAC SERVICE THE VEHICLE SHUT DOWN AGAIN. IT SAID IN THE INFORMATION DATA THAT "START UP FAILURE DUE TO ELECTRICAL THROTTLE MALFUNCTION. REDUCED ENGINE POWER." I WAITED APPROXIMATELY 30 SECONDS AND ATTEMPTED TO ... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Oct 7, 2014
Incident date: Sep 26, 2014
ON 9/26/14 I TOOK THE VEHICLE IN FOR A RECALL FOR UNINTENTIONAL IGNITION KEY ROTATION. THE VEHICLE WAS SUPPOSEDLY REPAIRED. BUT WHEN I ATTEMPTED TO PULL OUT OF THE DRIVEWAY AT BILL RAPP PONTIAC SERVICE THE VEHICLE SHUT DOWN AGAIN. IT SAID IN THE INFORMATION DATA THAT "START UP FAILURE DUE TO ELECTRICAL THROTTLE MALFUNCTION. REDUCED ENGINE POWER." I WAITED APPROXIMATELY 30 SECONDS AND ATTEMPTED TO ... Read more
PONTIAC
GRAND PRIX
(2005) — STEERING
Oct 7, 2014
Incident date: Sep 26, 2014
ON 9/26/14 I TOOK THE VEHICLE IN FOR A RECALL FOR UNINTENTIONAL IGNITION KEY ROTATION. THE VEHICLE WAS SUPPOSEDLY REPAIRED. BUT WHEN I ATTEMPTED TO PULL OUT OF THE DRIVEWAY AT BILL RAPP PONTIAC SERVICE THE VEHICLE SHUT DOWN AGAIN. IT SAID IN THE INFORMATION DATA THAT "START UP FAILURE DUE TO ELECTRICAL THROTTLE MALFUNCTION. REDUCED ENGINE POWER." I WAITED APPROXIMATELY 30 SECONDS AND ATTEMPTED TO ... Read more
Incident date: Oct 7, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T... Read more
Incident date: Oct 7, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T... Read more
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE ESC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDE... Read more
Incident date: Sep 15, 2014
VEHICLE STARTED SMELLING OF GASOLINE WITH NO APPARENT LEAKS. THE MOTOR HAD BEGUN TO RUN ROUGHLY AND DID NOT START IMMEDIATELY UPON TURNING OVER. NOT LONG AFTER, GASOLINE BEGAN TO DRIP FROM THE HEAT SHIELD BELOW THE FUEL TANK. UPON REMOVAL OF THE FUEL TANK, IT WAS FOUND THAT GASOLINE HAD POOLED ON TOP OF THE TANK AND WAS LEAKING FROM A CRACKED FUEL LINE ELBOW DIRECTLY ABOVE THE FUEL PUMP. UPON REMO... Read more