Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Aug 9, 2007
I HAD A FLAT TIRE, REAR DRIVER SIDE TIRE. I WAS UNAWARE OF THE ACTUAL MILEAGE THAT WAS ON MY CAR AT THAT TIME. PULLED OVER AND CHANGED FLAT TIRE WITH SPARE DOUGHNUT TIRE (WHICH IS A JOKE). I PROCEEDED TO DRIVE OFF AND THE ABS LIGHT IMMEDIATELY CAME ON AND SAID IT WAS DISABLED. I CONTINUED DRIVING TO LES SCHWAB TIRE CENTER IN HOOD RIVER, OR.. THEY SAID THE FLAT WAS NOT REPAIRABLE AND THEY WERE ... Read more
Incident date: Aug 20, 2014
I WAS DRIVING AT ABOUT 30MPH WHEN MY VEHICLE JUST SHUT DOWN W/O WARNING/SYMPTOMS. MY LIGHTS STILL WORKED BUT THE VEHICLE TOTALLY SHUT DOWN AND LOCKED UP OTHERWISE AND I COASTED TO A STOP MID ROADWAY. KEY WAS STUCK IN IGNITION AND IN THE ON POSITION AND WOULDN'T LET ME TURN KEY TO ANY OTHER POSITION AND KEY WOULDN'T COME OUT SO I SAT UNTIL BATTERY DIED WHICH SHUT THE VEHICLE OFF.WHEN VEHICLE INITIA... Read more
Incident date: Aug 20, 2014
I WAS DRIVING AT ABOUT 30MPH WHEN MY VEHICLE JUST SHUT DOWN W/O WARNING/SYMPTOMS. MY LIGHTS STILL WORKED BUT THE VEHICLE TOTALLY SHUT DOWN AND LOCKED UP OTHERWISE AND I COASTED TO A STOP MID ROADWAY. KEY WAS STUCK IN IGNITION AND IN THE ON POSITION AND WOULDN'T LET ME TURN KEY TO ANY OTHER POSITION AND KEY WOULDN'T COME OUT SO I SAT UNTIL BATTERY DIED WHICH SHUT THE VEHICLE OFF.WHEN VEHICLE INITIA... Read more
Incident date: Aug 20, 2014
I WAS DRIVING AT ABOUT 30MPH WHEN MY VEHICLE JUST SHUT DOWN W/O WARNING/SYMPTOMS. MY LIGHTS STILL WORKED BUT THE VEHICLE TOTALLY SHUT DOWN AND LOCKED UP OTHERWISE AND I COASTED TO A STOP MID ROADWAY. KEY WAS STUCK IN IGNITION AND IN THE ON POSITION AND WOULDN'T LET ME TURN KEY TO ANY OTHER POSITION AND KEY WOULDN'T COME OUT SO I SAT UNTIL BATTERY DIED WHICH SHUT THE VEHICLE OFF.WHEN VEHICLE INITIA... Read more
Incident date: Oct 24, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V224000 (ELECTRICAL SYSTEM).HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 24, 2014
RECEIVED A LETTER VIA FEDEX FROM GM REGARDING AIR BAG RECALL 14735, ADVISES NO ONE SHOULD OCCUPY THE FRONT SEAT AND HAVE THIS REPAIR DONE IMMEDIATELY. LETTER ALSO STATES I CAN CALL MY LOCAL DEALERSHIP IMMEDIATELY FOR SERVICE, WHICH I DID. LOCAL DEALERSHIP HERE IN HAWAII ADVISES THEY KNOW NOTHING ABOUT THIS RECALL #14735, DO NOT HAVE THE PARTS, DO NOT KNOW WHEN THEY WILL HAVE THE PARTS AND PUT ME... Read more
Incident date: Aug 20, 2010
PASSENGER AIRBAG SENSOR STOPPED WORKING. I HAD NOTICED THE LIGHT/SENSOR NOT COMING ON TWICE BEFORE WHEN I HAD A PASSENGER IN THE SEAT AND IT SHOULD HAVE ENGAGED THE AIRBAG SENSORS. NO INCIDENTS, NO TRAUMA TO THE CAR NOTHING. IT JUST STOPPED. NOW IT NEVER COMES ON AND THERE IS A WARNING MESSAGE ON THE DASH HUD. I'VE READ A LOT OF SIMILAR PROBLEMS AND MALFUNCTIONS WITH PASSENGER AIRBAGS ON OTHER SOL... Read more
Incident date: Sep 3, 2011
THE PASSENGER AIR BAG LIGHT IS ALWAYS ON SHOWING THAT THERE IS A MALFUNCTION WITH AIRBAG. DID SEARCH AND SHOWS MY YEAR AND DATE OF MANUFACTURE THERE IS A RECALL BUT DOESN'T SHOW UP WITH MY VIN NUMBER AND DEALER WILL NOT REPLACE. *TR
Incident date: Oct 18, 2012
PASSENGER SIDE LOW-BEAM HEADLIGHT BURNED OUT. REPLACED BULB. TWO YEARS LATER, DRIVER SIDE LOW-BEAM HEADLIGHT BURNED OUT. REPLACED WITH NEW BULB. TECH SAID HARNESS WAS MELTED AND NO GUARANTEE HOW LONG THE NEW BULB WOULD LAST. THREE WEEKS LATER, NEW BULB BURNED OUT. TECH SAID HARNESSES ON BOTH DRIVER SIDE AND PASSENGER SIDE WERE GROUNDED OUT AND MELTED. COMMENTED THAT IT WAS SURPRISING NO FIRE WAS I... Read more
Incident date: Aug 8, 2014
2007 PONTIAC G6. CONSUMER WRITES IN REGARDS TO GM RECALL# 13036.* LD THE CONSUMER IS SEEKING REIMBURSEMENT.*JB
Incident date: Aug 8, 2014
2007 PONTIAC G6. CONSUMER WRITES IN REGARDS TO GM RECALL# 13036.* LD THE CONSUMER IS SEEKING REIMBURSEMENT.*JB
Incident date: Aug 8, 2014
2007 PONTIAC G6. CONSUMER WRITES IN REGARDS TO GM RECALL# 13036.* LD THE CONSUMER IS SEEKING REIMBURSEMENT.*JB
Incident date: Aug 8, 2014
2007 PONTIAC G6. CONSUMER WRITES IN REGARDS TO GM RECALL# 13036.* LD THE CONSUMER IS SEEKING REIMBURSEMENT.*JB
Incident date: Aug 8, 2014
2007 PONTIAC G6. CONSUMER WRITES IN REGARDS TO GM RECALL# 13036.* LD THE CONSUMER IS SEEKING REIMBURSEMENT.*JB
PONTIAC
GRAND PRIX
(2004) — ENGINE AND ENGINE COOLING
Oct 23, 2014
Incident date: Oct 1, 2014
2004 PONTIAC GT GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECEIVING RECALL NOTICE AND ELECTRICAL ISSUES. *TGW THE CONSUMER STATED HE EXPERIENCED ELECTRICAL ISSUES, OVER THE YEARS. THE INSTRUMENT PANEL WOULD GO OUT. THE A/C FAN MOTOR, AND TAIL LIGHTS FAILED. THE VEHICLE WOULD SHUT OFF AT ANY TIME. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. ALSO, THE ENGINE OVERHEATED. *JB THE CONSUMER STAT... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Oct 23, 2014
Incident date: Oct 1, 2014
2004 PONTIAC GT GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECEIVING RECALL NOTICE AND ELECTRICAL ISSUES. *TGW THE CONSUMER STATED HE EXPERIENCED ELECTRICAL ISSUES, OVER THE YEARS. THE INSTRUMENT PANEL WOULD GO OUT. THE A/C FAN MOTOR, AND TAIL LIGHTS FAILED. THE VEHICLE WOULD SHUT OFF AT ANY TIME. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. ALSO, THE ENGINE OVERHEATED. *JB THE CONSUMER STAT... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Oct 23, 2014
Incident date: Oct 1, 2014
2004 PONTIAC GT GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECEIVING RECALL NOTICE AND ELECTRICAL ISSUES. *TGW THE CONSUMER STATED HE EXPERIENCED ELECTRICAL ISSUES, OVER THE YEARS. THE INSTRUMENT PANEL WOULD GO OUT. THE A/C FAN MOTOR, AND TAIL LIGHTS FAILED. THE VEHICLE WOULD SHUT OFF AT ANY TIME. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. ALSO, THE ENGINE OVERHEATED. *JB THE CONSUMER STAT... Read more
Fire
PONTIAC
BONNEVILLE
(2002) — AIR BAGS
Oct 23, 2014
Incident date: Aug 1, 2010
I HAVE HAD A AIRBAG LIGHT ILLUMINATED ON MY DASH FOR SOME TIME NOW (NOT SURE HOW LONG BUT A COUPLE OF YEARS OR MORE) AND WAS CONCERNED ABOUT THIS DASH INDICATOR WITH THE RECENT AIRBAG RECALLS. MY VIN DOESN'T MATCH ANY SUCH RECALL NOTICES, HOWEVER SOME NEWS WEBSITES (LIKE CBS) INITIALLY INDICTED 2002 -2003 PONTIAC BONNEVILLE'S WERE INCLUDED IN THIS AIRBAG RECALL? THEY ALSO INDICATED THAT VEHICLES... Read more
Incident date: Jul 1, 2014
THIS LIGHT HAS COME ON INDICATING NO AIR BAGS. THE VEHICLE WAS PARKED. I'VE TAKEN IT INTO THE DEALER FOR THE RECALL ON IGNITION SWITCH AND REPLACEMENT KEYS. THEY CHARGED ME FOR THE DIAGNOSIS OF A DEFECTIVE PASSENGER PRESENT SENSOR. THE PART WILL NEED TO BE ORDERED AT A COST OF $761 PLUS LABOR. MY WIFE DOES NOT FEEL SAFE RIDING IN THE CAR NOW. EVERY SOLSTICE ON THE FORUM BOARD REPORTS THIS SAME PRO... Read more
Incident date: Jul 1, 2014
THIS LIGHT HAS COME ON INDICATING NO AIR BAGS. THE VEHICLE WAS PARKED. I'VE TAKEN IT INTO THE DEALER FOR THE RECALL ON IGNITION SWITCH AND REPLACEMENT KEYS. THEY CHARGED ME FOR THE DIAGNOSIS OF A DEFECTIVE PASSENGER PRESENT SENSOR. THE PART WILL NEED TO BE ORDERED AT A COST OF $761 PLUS LABOR. MY WIFE DOES NOT FEEL SAFE RIDING IN THE CAR NOW. EVERY SOLSTICE ON THE FORUM BOARD REPORTS THIS SAME PRO... Read more
Incident date: Jun 8, 2014
DROVE OFF A MOUNTAIN IN WESTERN N.C. DUE TO LOOSE GRAVEL. WENT DOWN OVER 300 YARDS PLUS. THE AIR BAGS DID NOT DEPLOY. I RECEIVED TWO SKULL FRACTURES AND TWO BROKEN NECK BONES. ALSO, THE SKIN ON MY LEFT ARM, WAS SCRAPED TO THE BONE. NUMEROUS CUTS AND MY ENTIRE BODY WAS SORE. ...UPDATED 10/22/14 *BF
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Oct 22, 2014
Incident date: Aug 2, 2014
I HAD JUST ARRIVED AT WORK TO BEGIN MY SHIFT..AS I ENTERED THE BUILDING TO GO CLOCK IN WITHIN SEVERAL MINUTES I NOTICED SEVERAL EMPLOYEES EXITING THE BUILDING AND GATHERING OUTSIDE IN THE PARKING LOT..IN THE MIDDLE OF ME ASKN AN EMPLOYEE WHAT WAS GOING ON OUTSIDE ANOTHER EMPLOYEE NOTIFIED ME THAT MY VECHICLE WAS ON FIRE. *TR
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Oct 22, 2014
Incident date: Aug 2, 2014
I HAD JUST ARRIVED AT WORK TO BEGIN MY SHIFT..AS I ENTERED THE BUILDING TO GO CLOCK IN WITHIN SEVERAL MINUTES I NOTICED SEVERAL EMPLOYEES EXITING THE BUILDING AND GATHERING OUTSIDE IN THE PARKING LOT..IN THE MIDDLE OF ME ASKN AN EMPLOYEE WHAT WAS GOING ON OUTSIDE ANOTHER EMPLOYEE NOTIFIED ME THAT MY VECHICLE WAS ON FIRE. *TR
Fire
Incident date: Oct 10, 2014
SEAT BELT WOULD NOT UNBUCKLE. WITH A FAIR AMOUNT OF DIFFICULTY AND SOME ASSISTANCE, I WAS ABLE TO SLIP OUT OF SEAT BELT. THE PLASTIC ON THE BUCKLE PORTION OF THE BELT NEAR THE OPENING WHERE THE LATCH SLIDES IN HAD BROKEN INTO SEVERAL PIECES AND LODGED INSIDE THE BUCKLE PREVENTING IT FROM OPENING. AFTER PICKING THE BROKEN PIECES OUT, THE BUCKLE FINALLY RELEASED. A POTENTIALLY SERIOUS PROBLEM. ... Read more
Incident date: Oct 10, 2013
ENGINE BEGAN RUNNING ROUGH. CAR DOES NOT START EASY. A FEW WEEKS LATER A TIMING CHAIN BROKE
PONTIAC
BONNEVILLE
(2003) — ELECTRICAL SYSTEM:IGNITION
Oct 21, 2014
Incident date: Mar 1, 2014
PONTIAC BONNEVILLE 2003, CAR WOULD JUST TURN OFF WHILE WE WERE DRIVING. WE DIDN'T REALIZE IT WAS TURNING OFF AT FIRST, WE JUST THOUGHT THE STEERING AND BRAKES WERE BECOMING HARD TO WORK. WE WOULD HAVE TO PULL OVER AND TURN THE CAR BACK ON. *JS *TR
Incident date: Aug 4, 2014
WHILE DRIVING HOME MY ALARM SYSTEM LIGHT BLINKED ON THEN STAYED ON. THE HEADLIGHTS SHUT OFF AND TURNED ON. AFTER I PARKED THE CAR AND TURNED OFF THE ENGINE THE THEFT DETERRENT SYSTEM ACTIVATED AND MY CAR WOULD NOT START FOR 45 MINS. I FOLLOWED ALL RESET PROCEDURES NOTHING WORKED. HAD TO DISCONNECT AND RECONNECT ALARM. NOW ALARM WILL NOT WORK AND THE TRUNK/DOORS OPEN OR UNLOCK RANDOMLY, RADIO TURNS... Read more
Incident date: Aug 4, 2014
WHILE DRIVING HOME MY ALARM SYSTEM LIGHT BLINKED ON THEN STAYED ON. THE HEADLIGHTS SHUT OFF AND TURNED ON. AFTER I PARKED THE CAR AND TURNED OFF THE ENGINE THE THEFT DETERRENT SYSTEM ACTIVATED AND MY CAR WOULD NOT START FOR 45 MINS. I FOLLOWED ALL RESET PROCEDURES NOTHING WORKED. HAD TO DISCONNECT AND RECONNECT ALARM. NOW ALARM WILL NOT WORK AND THE TRUNK/DOORS OPEN OR UNLOCK RANDOMLY, RADIO TURNS... Read more
Incident date: Aug 4, 2014
WHILE DRIVING HOME MY ALARM SYSTEM LIGHT BLINKED ON THEN STAYED ON. THE HEADLIGHTS SHUT OFF AND TURNED ON. AFTER I PARKED THE CAR AND TURNED OFF THE ENGINE THE THEFT DETERRENT SYSTEM ACTIVATED AND MY CAR WOULD NOT START FOR 45 MINS. I FOLLOWED ALL RESET PROCEDURES NOTHING WORKED. HAD TO DISCONNECT AND RECONNECT ALARM. NOW ALARM WILL NOT WORK AND THE TRUNK/DOORS OPEN OR UNLOCK RANDOMLY, RADIO TURNS... Read more
PONTIAC
BONNEVILLE
(2001) — AIR BAGS
Oct 20, 2014
Incident date: May 29, 2012
MY SON WAS THE PASSENGER IN A HEAD ON COLLISION WITH AIRBAG DEPLOYMENT AND HIS EYEBALL WAS SEVERED BY THE AIRBAG. MY SON RECEIVED HIS PROSTHETIC EYE FOR HIS 18TH BIRTHDAY. *TR
Crash
1 injured
Incident date: Oct 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERV... Read more
Incident date: Oct 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERV... Read more
Incident date: Oct 20, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 15, 2014
DRIVER SIDE LOW-BEAM HEADLIGHT NOT WORKING. REPLACED BULB IN 23 NOVEMBER 2013 AND AGAIN ON 5 OCTOBER 2014. LIGHT WENT OUT AGAIN ON 15 OCTOBER 2014. DEALER REPLACED HEADLIGHT LAMP SOCKET AS SOCKET WAS BURNT OUT. INTERNET SEARCHES SHOW NUMEROUS ISSUES WITH PONTIAC G6 HEADLAMPS HAVING ISSUES WITH HEADLIGHT LAMP SOCKETS ... ELECTRICAL ARCING WITHIN SOCKET CAUSING CARBON BUILD UP AND LAMP FAILURE... Read more
Incident date: Oct 15, 2014
DRIVER SIDE LOW-BEAM HEADLIGHT NOT WORKING. REPLACED BULB IN 23 NOVEMBER 2013 AND AGAIN ON 5 OCTOBER 2014. LIGHT WENT OUT AGAIN ON 15 OCTOBER 2014. DEALER REPLACED HEADLIGHT LAMP SOCKET AS SOCKET WAS BURNT OUT. INTERNET SEARCHES SHOW NUMEROUS ISSUES WITH PONTIAC G6 HEADLAMPS HAVING ISSUES WITH HEADLIGHT LAMP SOCKETS ... ELECTRICAL ARCING WITHIN SOCKET CAUSING CARBON BUILD UP AND LAMP FAILURE... Read more
Incident date: Sep 12, 2014
I WAS INVOLVED IN A LOW IMPACT ACCIDENT ON 9/12/2014. THE AIRBAG IN MY VEHICLE (PONTIAC G6) DEPLOYED BUT NOT IN THE VEHICLE THAT STRUCK ME. WHEN MY AIRBAG DEPLOYED IT TORE THE STEERING WHEEL COVER OPEN SIDE TO SIDE CAUSING THE METAL PONTIAC SYMBOL IN THE CENTER TO STRIKE MY LEFT WRIST. I NOW HAVE A HALF CIRCLE IMPRINT ON MY LEFT WRIST (FROM THE EMBLEM) THAT DOESN'T APPEAR TO BE GOING AWAY AND A FR... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) — POWER TRAIN
Oct 17, 2014
Incident date: Aug 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND DECELERATED. ALSO, UPON TURNING THE KEY IN THE IGNITION, THE VEHICLE HESITATED AND STALLED MULTIPLE TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Oct 17, 2014
Incident date: Aug 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND DECELERATED. ALSO, UPON TURNING THE KEY IN THE IGNITION, THE VEHICLE HESITATED AND STALLED MULTIPLE TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Mar 26, 2004
STEERING WHEEL LOCKED UP,IGNITION DID NOT DISENGAGE WHEN KEY WAS RELEASED,INCIDENT BECOMING MORE AND MORE FREQUENT. *TR
Incident date: Mar 26, 2004
STEERING WHEEL LOCKED UP,IGNITION DID NOT DISENGAGE WHEN KEY WAS RELEASED,INCIDENT BECOMING MORE AND MORE FREQUENT. *TR
Incident date: Mar 26, 2004
STEERING WHEEL LOCKED UP,IGNITION DID NOT DISENGAGE WHEN KEY WAS RELEASED,INCIDENT BECOMING MORE AND MORE FREQUENT. *TR
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Oct 16, 2014
Incident date: Aug 5, 2014
I PARKED MY CAR AT WORK. WHEN I GOT OUT OF WORK THE CAR WOULD NOT START. THE LOW BEAM LIGHTS APPARENTLY NEVER SHUT OFF. THE SWITCHES INSIDE THE CAR WERE ALL OFF. I JUMPED THE CAR AND DROVE HOME AND FOUND THAT NO MATTER WHAT I DID THE HEADLIGHTS WOULD NOT SHUT OFF. I WENT TO PULL RELAY 35 AND BURNT MY HAND. IT WAS MELTING AND I HAD TO GET A PAIR OF PLIERS TO REMOVE IT. I HAVE HAD THIS RELAY... Read more
Fire
1 injured
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Oct 16, 2014
Incident date: Aug 5, 2014
I PARKED MY CAR AT WORK. WHEN I GOT OUT OF WORK THE CAR WOULD NOT START. THE LOW BEAM LIGHTS APPARENTLY NEVER SHUT OFF. THE SWITCHES INSIDE THE CAR WERE ALL OFF. I JUMPED THE CAR AND DROVE HOME AND FOUND THAT NO MATTER WHAT I DID THE HEADLIGHTS WOULD NOT SHUT OFF. I WENT TO PULL RELAY 35 AND BURNT MY HAND. IT WAS MELTING AND I HAD TO GET A PAIR OF PLIERS TO REMOVE IT. I HAVE HAD THIS RELAY... Read more
Fire
1 injured
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Oct 16, 2014
Incident date: Sep 17, 2014
DRIVING DOWN THE ROAD JUST GOT UP TO 55 EVERYTHING SHUT OFF NO POWER NO STEERING NO POWER BRAKES NO MOTOR RUNNING GOT IT STOPPED TURNED KEY IT STARTED WENT TO MY LOCAL SHOP (THE SAME DAY) PUT ON COMPUTER NO CODES HE CHECKED EVERYTHING NO PROBLEMS ???? IT HAS ALSO FAILED TO START FOR MY WIFE SEVERAL TIMES( YESTERDAY WAS THE LATEST) AFTER A FEW ATTEMPTS STARTED JUST FINE TOOK TO MY LOCAL SHOP AF... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT DURING COLD WEATHER, THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 50,000.
Incident date: Oct 15, 2014
SMALL AMOUNT OF SMOKE AND BURNING SMELL COMING FROM FRONT GRILL OF CAR. FRONT PASSENGER HEADLIGHT WAS OUT. WIRE HARNESS TO HEADLIGHT HAS CAUGHT FIRE/MELTED. BULB IS NOT BURNED OUT. *TR
Fire
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
PONTIAC
GRAND PRIX
(2004) — AIR BAGS
Oct 15, 2014
Incident date: Oct 30, 2007
2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL AND AIRBAGS DID NOT DEPLOY DURING ACCIDENT. *SMD THE CONSUMER STATED SHE SLAMMED ON THE BRAKE, TO AVOID HITTING SOME TIRES, THAT WERE ON THE HIGHWAY. HER VEHICLE STOPPED MOVING COMPLETELY AND EVERYTHING WENT DARK ON THE INSIDE. AS A RESULT, SHE WAS REAR ENDED. THE CONSUMER WAS INJURED IN THE ACCIDENT. *JB UPDATED 10... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Oct 15, 2014
Incident date: Oct 30, 2007
2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL AND AIRBAGS DID NOT DEPLOY DURING ACCIDENT. *SMD THE CONSUMER STATED SHE SLAMMED ON THE BRAKE, TO AVOID HITTING SOME TIRES, THAT WERE ON THE HIGHWAY. HER VEHICLE STOPPED MOVING COMPLETELY AND EVERYTHING WENT DARK ON THE INSIDE. AS A RESULT, SHE WAS REAR ENDED. THE CONSUMER WAS INJURED IN THE ACCIDENT. *JB UPDATED 10... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Oct 15, 2014
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT WAS DISPLEASED WITH THE SCHEDULE OF WHEN THE DEALER WOULD PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.