Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Nov 1, 2014
VEHICLE WAS TAKEN IN FOR OIL CHANGE AND PUT ON LIFT. TECHNICIAN SAID, THERE WAS A STRONG ODOR OF FUEL(GASOLINE) COMING FROM THE REAR OF THE VEHICLE. THE TECH SHOWED ME THE LOCATION OF A WET SPOT AND WE BOTH TOUCHED THE AREA AND OUR FINGERS SMELLED LIKE FUEL. THEY WANT TO CHARGE ME $850.27 FOR PARTS AND LABOR. MY CHOICES ARE CLEAR, GET THE THING FIXED, OR BURN IN AN EXPLOSION. I STRONGLY BELIEVE TH... Read more
Incident date: Jun 2, 2014
ON OR ABOUT JUNE 2ND, I WAS DRIVING MY 2006 PONTIAC G-6, WHEN A ROTWILLER DOG JUMPED IN FRONT OF ME SO I SLAMMED ON MY BRAKES, THE CAR DID NOT RESPOND PROPERLY AT ALL, I DIDN'T STOP , AND I SPUN OUT AND DID A 150 SPIN AND HIT AN EMBANKMENT. I MISSED THE DOG, BUT WRECKED MY BEAUTIFUL CAR. I HAVE NEVER WRECKED A CAR IN MY LIFETIME, I WRECKED EVERYTHING IN THE FRONT OF MY CAR. MY FRONT BUMPER PLATE... Read more
Crash
Incident date: Jun 2, 2014
ON OR ABOUT JUNE 2ND, I WAS DRIVING MY 2006 PONTIAC G-6, WHEN A ROTWILLER DOG JUMPED IN FRONT OF ME SO I SLAMMED ON MY BRAKES, THE CAR DID NOT RESPOND PROPERLY AT ALL, I DIDN'T STOP , AND I SPUN OUT AND DID A 150 SPIN AND HIT AN EMBANKMENT. I MISSED THE DOG, BUT WRECKED MY BEAUTIFUL CAR. I HAVE NEVER WRECKED A CAR IN MY LIFETIME, I WRECKED EVERYTHING IN THE FRONT OF MY CAR. MY FRONT BUMPER PLATE... Read more
Crash
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO STEER. THE CONTACT ALSO STATED THAT THE POWER STEERING ERROR DISPLAYED AND A LOUD CHIME SOUNDED THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RESERVOIR NEEDED TO BE REPLACED. THE ... Read more
Incident date: Oct 31, 2014
HAIRLINE CRACK DISCOVERED IN FUEL PUMP UNIT, CAUSING FUEL LEAK ONTO EXHAUST PIPE, RESULTING IN FIRE RISK, ESPECIALLY IN ENCLOSED AREAS.
Incident date: Nov 30, 2013
FUEL PUMP LINE CRACKED AT PUMP HAD BAD SMELL ALL THE TIME AND MILEAGE WAS MUCH LOWER SO DROPPED FUEL TANK AND NOTICED TOP OF TANK VERY WET AND SPOTTED LEAK AT FUEL OUTLET LINE , TOUCHED FITTING AND PULLED OFF WITH VERY LITTLE EFFORT. *TR
Incident date: Jan 2, 2013
SENT THE NHTSA COMPLAINTS TWICE-ON 11/10/13 #10551685 AND ON 7/23/14#10615814 ABOUT AIRBAG LIGHT ON WHICH THE AUTO MECHANICS TOLD ME THE AIRBAGS MIGHT NOT WORK IN THE EVENT OF AN ACCIDENT!SINCE THERE HAVE BEEN NUMEROUS RECALLS BECAUSE OF FAULTY AIRBAGS I DO NOT UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED! *TR
Incident date: Jul 1, 2013
PASSENGER AIR BAG INDICATOR LIGHT CAME ON AND HAS REMAINED ON EVER SINCE. DEALER DIAGNOSED PROBLEM AS BROKEN SEAT SENSOR WHICH NEEDS TO BE PLACED AT A COST OF $ 750 - $800. DEALER ALSO INDICATED THAT THIS EFFECTS THE OPERATION OF ALL AIRBAGS. SEEMS TO BE A CONSISTENT PROBLEM ACCORDING TO THIS WEBSITE. *TR
Incident date: Nov 2, 2014
I HAD TO HAVE THE IGNITION LOCK CYLINDER UPDATED ON MY 2004 GRAND AM IN 2011 AT THE COST OF $514.77. NOW MY CAR S BEING RECALLED FOR THE KEY FOB CAUSING THE IGNITION SWITCH TO SHUT DOWN. WHILE TAKING CARE OF THE KEY PROBLEM CAN A GM DEALER BE RESPONSIBLE FOR GIVING ME MY MONEY BACK ON THE PREVIOUS NEW IGNITION SWITCH? *TR
Incident date: Nov 2, 2014
I HAD TO HAVE THE IGNITION LOCK CYLINDER UPDATED ON MY 2004 GRAND AM IN 2011 AT THE COST OF $514.77. NOW MY CAR S BEING RECALLED FOR THE KEY FOB CAUSING THE IGNITION SWITCH TO SHUT DOWN. WHILE TAKING CARE OF THE KEY PROBLEM CAN A GM DEALER BE RESPONSIBLE FOR GIVING ME MY MONEY BACK ON THE PREVIOUS NEW IGNITION SWITCH? *TR
PONTIAC
GRAND PRIX
(2005) — SERVICE BRAKES
Nov 2, 2014
Incident date: Feb 13, 2008
IA ]XXX]AND I AM ON SSI AND NEED HELP TO GET MY CAR FIXED, IT IS THE ONLY THING I HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(2005) — ENGINE
Nov 2, 2014
Incident date: Feb 13, 2008
IA ]XXX]AND I AM ON SSI AND NEED HELP TO GET MY CAR FIXED, IT IS THE ONLY THING I HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(2005) — STEERING
Nov 2, 2014
Incident date: Feb 13, 2008
IA ]XXX]AND I AM ON SSI AND NEED HELP TO GET MY CAR FIXED, IT IS THE ONLY THING I HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Oct 22, 2014
TL-THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A LEFT HAND THE, THE STEERING WHEEL BECAME SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. NE
Incident date: Oct 20, 2014
WHEN VEHICLE WAS PARKED ,RAW FUEL SMELL FROM REAR OF VEHICLE,TOOK MY INSP MIRROR AND FOUND LEAK ON THE TANK TOP.ALSO FUEL SEEPING DOWN ON THE TANK SHIELD (BOTTOM).GM DEALER DROPPED TANK AND FOUND FUEL FEED PIPE CRACKED FROM FUEL PUMP MODULE.THIS LINE IS PLASTIC. *TR
Incident date: Oct 1, 2013
TL-THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THE TRACTION CONTROL AND POWER STEER WARNING LIGHT ILLUMINATED. THE CONTACT WOULD HAVE TO USE EXTREME FORCE TO CONTROL THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. NE
Incident date: Mar 26, 2014
WHEN PEP BOYS FIRST REMOVED THE PASSENGER REAR ENGINE CRADLE BOLT BACK IN MARCH, THE FACTORY NUT BROKE OFF FROM BEING WELDED TO THE CAR BODY. WHEN A LOCAL MECHANIC RECENTLY REMOVED THE BOLT FOR RELATED SERVICE, HE SHOWED IT TO ME. THE THREADS ON THE MIDDLE OF THE BOLT SHAFT WERE ALL SEEMINGLY CHEWED UP. THE LOCAL MECHANICS BEST GUESS WAS THAT THE AIR CONDITIONER CONDENSER DRAINS ON TO THAT AREA, W... Read more
Incident date: Mar 26, 2014
WHEN PEP BOYS FIRST REMOVED THE PASSENGER REAR ENGINE CRADLE BOLT BACK IN MARCH, THE FACTORY NUT BROKE OFF FROM BEING WELDED TO THE CAR BODY. WHEN A LOCAL MECHANIC RECENTLY REMOVED THE BOLT FOR RELATED SERVICE, HE SHOWED IT TO ME. THE THREADS ON THE MIDDLE OF THE BOLT SHAFT WERE ALL SEEMINGLY CHEWED UP. THE LOCAL MECHANICS BEST GUESS WAS THAT THE AIR CONDITIONER CONDENSER DRAINS ON TO THAT AREA, W... Read more
Incident date: Mar 26, 2014
WHEN PEP BOYS FIRST REMOVED THE PASSENGER REAR ENGINE CRADLE BOLT BACK IN MARCH, THE FACTORY NUT BROKE OFF FROM BEING WELDED TO THE CAR BODY. WHEN A LOCAL MECHANIC RECENTLY REMOVED THE BOLT FOR RELATED SERVICE, HE SHOWED IT TO ME. THE THREADS ON THE MIDDLE OF THE BOLT SHAFT WERE ALL SEEMINGLY CHEWED UP. THE LOCAL MECHANICS BEST GUESS WAS THAT THE AIR CONDITIONER CONDENSER DRAINS ON TO THAT AREA, W... Read more
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT OBSERVED THAT THE FUEL WAS LEAKING NEAR THE FUEL PUMP IN THE TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN VERIFIED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE MANUFAC... Read more
Incident date: Jun 13, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE WHICH CAUSED THE CONTACT TO CRASH INTO THE PRECEEDING VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL HAD BECOME DIFFICULT TO TURN AND THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT, BACK AND BODY ACHES, AN... Read more
Crash
1 injured
Incident date: Jun 13, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE WHICH CAUSED THE CONTACT TO CRASH INTO THE PRECEEDING VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL HAD BECOME DIFFICULT TO TURN AND THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT, BACK AND BODY ACHES, AN... Read more
Crash
1 injured
Incident date: Oct 22, 2014
NOTICE STRONG FUEL ODOR. TOOK CAR TO DEALER AND WAS TOLD FUEL PUMP LEAKING, FUEL COMING FROM TOP OF FUEL TANK AND DRIPS ON EXHAUST,NEEDS ATTENTION NOW.THIS AS NOTED ON REPORT FROM DEALER. THE NHTSA NOTED ON 2012-09-19 FOR THE 2007 G5 "SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE PLASTIC SUPPLY OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK,WHICH COULD CAUSE A FUEL LEAK". GM HAS NOTIFIED ... Read more
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THE ENGINE OVERHEATED AND THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE JERKED WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNKNOWN MANUFACTURER'S RECALL REPAIR RELATED TO THE BRAKE AND TRANSMISSION CABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE WAS 155,054. UPDATED 12/19/... Read more
Incident date: Jul 23, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATE 15 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jul 23, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATE 15 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2005) — SERVICE BRAKES
Oct 31, 2014
Incident date: Sep 13, 2013
COMING TO A STOP AROUND 5-10 MPH AND BRAKE PEDDLE WILL DEPRESS TO THE FLOOR LIKE IT'S LOSING PRESSURE AND MAKE A SOUND LIKE THE ABS KICKING IN AND IT'S RANDOM WHEN IT DOES IT. *TR
Incident date: Oct 13, 2014
I WAS DRIVING MY CAR TO THE STORE IN THE RAIN AND IT WAS POURING OUTSIDE WHEN ALL OF A SUDDEN MY SERVICE ENGINE SOON, CHECK ENGINE, & SECURITY LIGHT CAME ON. NOTHING HAPPENED UNTIL I LEFT THE STORE AND TRIED TO START MY CAR BACK UP. IT WOULD START AND JUST SHUT OFF. IT WOULD STAY RUNNING WITH MY FOOT ON THE GAS, BUT AS SOON AS I LET OFF THE PETAL, IT WOULD STALL AND SHUT OFF. I WAITED ABOUT A HOUR... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND FAILED TO TURN OVER TO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH AND THE TUMBLERS. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER WHO REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND FAILED TO TURN OVER TO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH AND THE TUMBLERS. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER WHO REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED OF THE FAILU... Read more
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD DETERIORATED AND THE WINDOW DEFROSTER WAS INOPERABLE. ALSO, THE PASSENGER SIDE AIR BAG COMPARTMENT WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD DETERIORATED AND THE WINDOW DEFROSTER WAS INOPERABLE. ALSO, THE PASSENGER SIDE AIR BAG COMPARTMENT WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Oct 14, 2014
I JUST RECEIVED A LETTER ABOUT A RECALL I PAID FOR LAST YEAR. HOW DO I GO ABOUT GETTING REIMBURSED FOR THIS? ALSO I'M NOTICING MY SIGNAL LIGHTS DON'T WORK UNLESS I HIT THE 4 WAY LIGHTS FOR A COUPLE OF SECONDS, THEN THE SIGNAL LIGHTS WILL WORK. *TR
Incident date: Oct 14, 2014
I JUST RECEIVED A LETTER ABOUT A RECALL I PAID FOR LAST YEAR. HOW DO I GO ABOUT GETTING REIMBURSED FOR THIS? ALSO I'M NOTICING MY SIGNAL LIGHTS DON'T WORK UNLESS I HIT THE 4 WAY LIGHTS FOR A COUPLE OF SECONDS, THEN THE SIGNAL LIGHTS WILL WORK. *TR
Incident date: Oct 4, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Incident date: Sep 7, 2004
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Oct 30, 2014
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2006 GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
PONTIAC
GRAND PRIX
(2006) — STEERING:RACK AND PINION
Oct 30, 2014
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2006 GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING:HEADLIGHTS
Oct 30, 2014
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM OF BOTH HEADLIGHTS AUTOMATICALLY TURNED OFF. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Oct 30, 2014
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM OF BOTH HEADLIGHTS AUTOMATICALLY TURNED OFF. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 30, 2014
Incident date: Apr 7, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE VIBRATED AND JERKED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE T... Read more
Incident date: Sep 30, 2014
MY 2006 PONTIAC G6 HAS SEVERAL SAFETY RECALLS. I CONTACTED MY LOCAL GM DEALERSHIP (CARR CADILLAC BUICK GMC NEW AND USED CAR DEALERSHIP SERVING VANCOUVER, WA AND PORTLAND OR) AS INSTRUCTED PER THE "IMPORTANT SAFETY RECALL" LETTER I RECEIVED IN THE MAIL. THIS LETTER WAS STAMPED WITH THE SIGNATURE OF [XXX] , VICE PRESIDENT - GLOBAL VEHICLE SAFETY. I CALLED CARR CADILLAC BUICK GMC TO SCHEDULE A D... Read more
Incident date: Oct 10, 2014
TOOK MY CAR TO DEALER FOR RECALL 141152--AFTER I WAITED ALONG TIME FOR PARTS. RECALL-13036--COMPLETED THEY CLAIM RECALL--14116---CLAIMS AT FIRST--PARTS NOT AVAILABLE--OOPS THEN LATER HE CLAIMS HE FOUND SOME IN THE BACK! RECALL--14152---COMPLETED THEY CLAIM WHEN WE DROVE THE CAR OFF THE LOT IT STILL HAD SHIFT PROBLEM----LATER FOUND OUT THE TRANSMISSION PAN WAS LEAKING, TOOK CAR AND HAD FLU... Read more
Incident date: Oct 10, 2014
TOOK MY CAR TO DEALER FOR RECALL 141152--AFTER I WAITED ALONG TIME FOR PARTS. RECALL-13036--COMPLETED THEY CLAIM RECALL--14116---CLAIMS AT FIRST--PARTS NOT AVAILABLE--OOPS THEN LATER HE CLAIMS HE FOUND SOME IN THE BACK! RECALL--14152---COMPLETED THEY CLAIM WHEN WE DROVE THE CAR OFF THE LOT IT STILL HAD SHIFT PROBLEM----LATER FOUND OUT THE TRANSMISSION PAN WAS LEAKING, TOOK CAR AND HAD FLU... Read more
Incident date: Oct 10, 2014
TOOK MY CAR TO DEALER FOR RECALL 141152--AFTER I WAITED ALONG TIME FOR PARTS. RECALL-13036--COMPLETED THEY CLAIM RECALL--14116---CLAIMS AT FIRST--PARTS NOT AVAILABLE--OOPS THEN LATER HE CLAIMS HE FOUND SOME IN THE BACK! RECALL--14152---COMPLETED THEY CLAIM WHEN WE DROVE THE CAR OFF THE LOT IT STILL HAD SHIFT PROBLEM----LATER FOUND OUT THE TRANSMISSION PAN WAS LEAKING, TOOK CAR AND HAD FLU... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT TURN, THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT MENTIONED THAT THE POWER STEERING WOULD RESUME NORMAL FUNCTION ONCE THE STEERING WHEEL WAS STRAIGHT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXI... Read more
Incident date: Oct 1, 2013
THE DRIVER SIDE HEADLIGHT BURNED OUT. I CHECKED THE BULB, AND THE CONNECTORS WERE BURNED AND MELTED ON THE LIGHT AS WELL AS THE HARNESS. I CHANGED THE HARNESS MYSELF, AND THE SAME THING HAPPENED APPROXIMATELY ONE YEAR LATER. THERE IS A SEVERE MALFUNCTION IN THE ELECTRICAL COMPONENT OF THE HEADLIGHT SYSTEM. I AM AFRAID IF THIS CONTINUES TO OCCUR, IT COULD START A FIRE IN THE VEHICLE. POSSIBLY ... Read more
Incident date: Sep 1, 2005
IGNITION SWITCH FAILURE ,3 TIMES , 1ST OCCURRENCE IN 2005 CAR WAS PARKED AND WOULD NOT START . 2ND OCCURRENCE IN 2008 CAR WAS PARKED AND WOULD NOT START. 3RD OCCURRENCE IN 2012 WAS TRAVELING ON HIGHWAY AND RE-STARTED ONLY TO STALL AT A STOP LIGHT , RE-STARTED AND TOOK TO DEALER TO DIAGNOSE PROBLEM , WHICH DEALER FAILED TO DIAGNOSE. TOOK TO A LOCAL MECHANIC WHO REPLACED THE IGNITION SWITCH WHICH... Read more
Incident date: Feb 15, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE WHICH FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT... Read more
Crash
Incident date: Feb 15, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE WHICH FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT... Read more
Crash