Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Sep 21, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING INCLEMENT WEATHER, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED CAUSING THE CONTACT TO CRASH. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THERE WAS A POLICE REPORT FILED. THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCE THE FAILURE DIRECTLY RELATED T... Read more
Crash
1 injured
Incident date: Sep 21, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING INCLEMENT WEATHER, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED CAUSING THE CONTACT TO CRASH. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THERE WAS A POLICE REPORT FILED. THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCE THE FAILURE DIRECTLY RELATED T... Read more
Crash
1 injured
Incident date: Jul 1, 2013
I AM THE ORIGINAL OWNER OF THIS CAR AND AFTER MY LEASE ENDED, I PURCHASED IT. AS OF A FEW YEARS AGO, I SIGNED IT OVER TO MY DAUGHTER. AS SHE WAS DRIVING IT, ALL DASH INSTRUMENTS WENT OUT, THEN ON, THEN OFF. SOMETIMES IT WOULDN'T COME ON AT ALL. EVENTUALLY WE DISCOVERED BY BUMPING THE DASH, EVERYTHING WOULD COME ON.AS THIS BECAME A REAL ISSUE, I CALLED AROUND AND WAS TOLD THAT THE DASH INSTRUMENT C... Read more
Incident date: Nov 4, 2013
I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR
Incident date: Nov 4, 2013
I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR
Incident date: Nov 4, 2013
I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR
Incident date: Oct 7, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash
Incident date: Oct 7, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Nov 5, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ONCE IT WAS STARTED THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPA... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM:IGNITION:SWITCH
Nov 5, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ONCE IT WAS STARTED THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPA... Read more
PONTIAC
GRAND PRIX
(2008) — STEERING
Nov 5, 2014
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Oct 31, 2014
SINCE OCTOBER 31ST. MY CAR HAS SHUT OFF ABOUT 15 WHILE DRIVING, I LOSE POWER OF MY STEERING AND CANNOT MOVE MY CAR. I SAW TODAY THAT THERE IS A GM IGNITION RECALL BUT MY CAR IS NOT INVOLVED WHEN I CALL GM.
Incident date: Jul 11, 1999
WHILE I WAS DRIVING ON THE MIDDLE LANE ON BELTWAY 495 HEADING TO WORK- I SAW A HUGE TIRE HIGH IN THE AIR & DROPPING IN FRONT OF MY CAR. I TOOK MY FOOT OFF THE ACCELERATOR. IT HIT THE FRONT GRILLE & WENT UNDERNEATH MY CAR CAUSING IT TO FLY OVER THE TIRE. I LANDED SAFELY ON THE MIDDLE LANE. ( AT THE TIME I DIDN'T REALIZED THAT MY AIRBAG SHOULD HAVE BEEN RELEASED ON IMPACT.) AT ANOTHER DATE SOMEONE... Read more
Crash
Incident date: Aug 29, 2014
GIRLFRIEND SAT IN PASSENGER SEAT AND A "SERVICE AIRBAG" LIGHT CAM ON MY INFO SCREEN. TURNED OFF AFTER A FEW SECONDS THEN TURNED BACK ON AND HAS BEEN ON SINCE. *TR
Incident date: Aug 29, 2014
GIRLFRIEND SAT IN PASSENGER SEAT AND A "SERVICE AIRBAG" LIGHT CAM ON MY INFO SCREEN. TURNED OFF AFTER A FEW SECONDS THEN TURNED BACK ON AND HAS BEEN ON SINCE. *TR
Incident date: Aug 29, 2014
GIRLFRIEND SAT IN PASSENGER SEAT AND A "SERVICE AIRBAG" LIGHT CAM ON MY INFO SCREEN. TURNED OFF AFTER A FEW SECONDS THEN TURNED BACK ON AND HAS BEEN ON SINCE. *TR
Incident date: Oct 15, 2014
BLEND DOOR FOR HEAT BROKE ALLOWING ONLY COLD AIR. WAS UNABLE TO DEFROST THE WINDSHIELD AND WARM INTERIOR. CONDITION LIMITS VISIBILITY. OTHER MODELS OF SAME YEAR HAVE BEEN RECALLED. ONLY FIX IS TO REMOVE THE DASH AND REPLACE BROKEN PART. *TR
Incident date: Oct 15, 2014
BLEND DOOR FOR HEAT BROKE ALLOWING ONLY COLD AIR. WAS UNABLE TO DEFROST THE WINDSHIELD AND WARM INTERIOR. CONDITION LIMITS VISIBILITY. OTHER MODELS OF SAME YEAR HAVE BEEN RECALLED. ONLY FIX IS TO REMOVE THE DASH AND REPLACE BROKEN PART. *TR
Incident date: Nov 1, 2014
2003 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO SUPPLEMENTAL RESTRAINT SYSTEM ELECTRONIC CONTROL MODULE AND AIRBAG RECALL NOTICES. *SMD THE CONSUMER STATED SHE KEEPS GETTING RECALL NOTICES, FOR THE 2003 MODEL VEHICLE SHE DONATED. HER CURRENT 2009 PONTIAC VIBE VEHICLE HAS NO RECALLS. *JB UPDATED 11/19/14. *JB
Incident date: Nov 4, 2014
I DONATED THIS CAR TO KERA PUBLIC RADIO IN DALLASTEXAS IN ABOUT MARCH, 2011. SINCE THEN I HAVE RECEIVED NOTICES OF THE RECALL OF THIS CAR, EVEN THOUGH I NO LONGER OWN IT. I WANT TO KNOW THAT THE CURRENT OWNER IS GETTING THOSE NOTICES AND HAVING THE REPAIRS DONE. *TR
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 1, 2010
OVER THE LAST FEW YEARS, ON 3 DIFFERENT OCCASIONS, THE SAME THING HAPPENED. I WAS ENTERING THE MAIN ROAD FROM OUR SUBDIVISION. I STOPPED AT THE STOP SIGN. I WAS NOT IN A HURRY. WHEN IT WAS CLEAR FROM BOTH LEFT AND RIGHT, I BEGAN TO ENTER THE MAIN ROAD. THEN MUCH TO MY SURPRISE, THERE WAS A CAR COMING FROM THE RIGHT. WHERE DID THAT CAR COME FROM? IT WASN'T THERE WHEN I LOOKED. BUT PRESTO, ... Read more
Incident date: Nov 4, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT T... Read more
Incident date: Feb 10, 2010
UNFORTUNATELY I HAVE EXPERIENCED ABOUT ALL OF THE ISSUES THAT ARE BEING COMPLAINED ABOUT ON HERE. THE LIGHT CONNECTORS MELTING AND BLOWING THE HEADLIGHTS, THE ELECTRICAL SYSTEM MESSING UP AND FRYING 7 BRAINS, THE BRAKE LIGHTS NOT WORKING PROPERLY, THE STEERING ACTING FUNNY JUST TO NAME A FEW, AND ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES SINCE 2010 TO HAVE THESE ISSUES WORKED O... Read more
Incident date: Feb 10, 2010
UNFORTUNATELY I HAVE EXPERIENCED ABOUT ALL OF THE ISSUES THAT ARE BEING COMPLAINED ABOUT ON HERE. THE LIGHT CONNECTORS MELTING AND BLOWING THE HEADLIGHTS, THE ELECTRICAL SYSTEM MESSING UP AND FRYING 7 BRAINS, THE BRAKE LIGHTS NOT WORKING PROPERLY, THE STEERING ACTING FUNNY JUST TO NAME A FEW, AND ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES SINCE 2010 TO HAVE THESE ISSUES WORKED O... Read more
Incident date: Feb 10, 2010
UNFORTUNATELY I HAVE EXPERIENCED ABOUT ALL OF THE ISSUES THAT ARE BEING COMPLAINED ABOUT ON HERE. THE LIGHT CONNECTORS MELTING AND BLOWING THE HEADLIGHTS, THE ELECTRICAL SYSTEM MESSING UP AND FRYING 7 BRAINS, THE BRAKE LIGHTS NOT WORKING PROPERLY, THE STEERING ACTING FUNNY JUST TO NAME A FEW, AND ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES SINCE 2010 TO HAVE THESE ISSUES WORKED O... Read more
Incident date: Nov 1, 2014
I TOOK MY CAR IN FOR THE RECALL LAST WEDNESDAY, OCTOBER 29, 2014 AFTER RECEIVING THE NOTICE TO A GM DEALERSHIP HERE IN DENVER, CO TO FIX THE IGNITION PROBLEM IN THE RECALL. I WAS TOLD BY THE SERVICE CENTER THEY CANT FIX THE PROBLEM WITH MY IGNITION WITHOUT THE ORIGINAL SET OF PONTIAC KEYS FROM THE MANUFACTURER. I BOUGHT THIS CAR FROM DRIVETIME DEALERSHIP IN AURORA IN 2011, AND THE SETS OF KEYS TH... Read more
PONTIAC
GRAND PRIX
(1997) — EXTERIOR LIGHTING
Nov 4, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE EXTERIOR LIGHTING ON THE FRONT DRIVER SIDE CAUGHT FIRE FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Fire
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Nov 4, 2014
Incident date: Aug 15, 2012
THE TRANSMISSION SLIPS & STALLS DURING NORMAL OPERATION. BURNS EXCESSIVE AMOUNTS OF TRANSMISSION FLUID. STEERING WHILE MAKING SHARP TURNS, CAUSES MODERATE FRONT END VIBRATION. 2006 PONTIAC GRAND PRIX, SEDAN. EXCESSIVE ENGINE HEAT. *TR
Incident date: Nov 4, 2008
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILU... Read more
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Incident date: Mar 2, 2009
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000.
Incident date: Mar 2, 2009
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000.
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE KEY WOULD NOT TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAI... Read more
Incident date: Nov 9, 2010
WHILE DRIVING THE CAR IT WOULD SHUT DOWN, THE STEERING WHEEL WOULD LOCK, AND ALL THAT COULD BE DONE IS BRAKE TO A STOP. *TR
Incident date: Nov 9, 2010
WHILE DRIVING THE CAR IT WOULD SHUT DOWN, THE STEERING WHEEL WOULD LOCK, AND ALL THAT COULD BE DONE IS BRAKE TO A STOP. *TR
Incident date: Nov 9, 2010
WHILE DRIVING THE CAR IT WOULD SHUT DOWN, THE STEERING WHEEL WOULD LOCK, AND ALL THAT COULD BE DONE IS BRAKE TO A STOP. *TR
Incident date: Nov 3, 2014
I RECENTLY RECEIVED A RECALL IN THE MAIL FOR MY VEHICLE FOR THE IGNITION SWITCH RECOMMENDING THAT I TAKE IT IN TO GET IT FIXED AS SOON AS POSSIBLE FREE OF CHARGE. IT EXPLAINS THAT ANY ADDED WEIGHT SHOULD BE REMOVED FROM KEY RING EXCEPT CAR KEY. AROUND THIS TIME LAST YEAR, BEFORE THE PART HAD BEEN RECALLED, I HAD MULTIPLE KEYS ON MY KEY RING, AND THE IGNITION SWITCH WENT OUT, AND I HAD TO PAY TO ... Read more
Incident date: Nov 3, 2011
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FELT THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WOULD NOT BE A PERMANENT REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Incident date: Aug 19, 2012
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 10-15 MPH, A TRAIN CRASHED INTO THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER AND THE CONTACT SUSTAINED HEAD AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED T... Read more
Crash
2 injured
Incident date: Dec 21, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE IGNITION SWITCH AND LOCK CYLINDER. THE VEHICLE WAS REPAIRED BY CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 137,072.
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND CAUSING THE VEHICLE TO CRASH INTO A GARAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK PAIN AND LACERATIONS TO THE ARM, CHEST AND FACE AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED... Read more
Crash
1 injured
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND CAUSING THE VEHICLE TO CRASH INTO A GARAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK PAIN AND LACERATIONS TO THE ARM, CHEST AND FACE AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED... Read more
Crash
1 injured
Incident date: Aug 13, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ALL OF THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Aug 2, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,078.
Incident date: Aug 2, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,078.
Incident date: Oct 29, 2014
AFTER 2 REPAIRS ON A RECALL FOR THE STEERING WHEEL POWER I HAVE THE SAME PROBLEM. GM IS NOT FIXING THE ISSUE BUT JUT PATCHING IT-SO THE SAME PROBLEM IS OCCURRING OVER AND OVER AGAIN. I CALLED MULTIPLE TIMES AND GM ADVISE ME THAT THEY FIXED THE RECALL ALREADY TWICE AND NOT GOING TO FIX IT AGAIN. PLEASE SEE LINK TO YOUTUBE OF WHAT ACTUALLY HAPPEN: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z7GLEN5VIK4. *TR
Incident date: Sep 12, 2014
OWNING A PONTIAC G5, I WAS PART OF THE IGNITION SWITCH RECALL. AFTER RECEIVING SERVICE FOR THIS RECALL, STARTED EXPERIENCING 'SERVICE AIR BAG' LIGHT AND VERBIAGE ON ODOMETER INTERMITTENTLY. AS OF THIS DATE, 11/03/2014, THE LIGHT AND MESSAGE HAS BEEN COMING ON EACH TIME I START THE CAR, ALONG WITH THE DINGING ASSOCIATED WITH THE MESSAGE, AND STAYS ON THE ENTIRE TIME I DRIVE THE VEHICLE. I HAVE HE... Read more
Incident date: Nov 3, 2014
AFTER A HARD BRAKE ON THE HIGHWAY, THE CAR STOPPED FINE WITH THE ABS BRAKES KICKING IN AS NEEDED. HOWEVER, AFTER THE CAR CAME TO A COMPLETE STOP, WE STARTED TO MOVE FORWARD, AND THE BRAKES WOULD NO LONGER FUNCTION PROPERLY. AS IT CAME TIME TO STOP AGAIN, I PRESSED THE BRAKE TO THE FLOOR, AND NOTHING HAPPENED. I THEN PROCEEDED TO ATTEMPT TO PUMP THE BRAKES, BUT BY THAT TIME, I WAS RIGHT UP ON TH... Read more
Crash
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.