Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Oct 24, 2014
I JUST HAD MY IGNITION CHANGED UNDER THE GM/PONTIAC RECALL, AND WE WERE DRIVING THE CAR DOWN THE HIGHWAY. MY CHECK AIRBAG SENSOR STARTED FLASHING ON AND OFF INTERMITTENTLY AND SO DID MY PASSENGER AIRBAG OFF LIGHT CAME ON EACH TIME THE CHECK SENSOR LIGHT CAME ON. I DID HAVE A PASSENGER IN THE RIGHT PASSENGER SEAT. THE NEXT DAY I DROVE THE CAR AND THE CHECK AIRBAG SENSOR WAS ON STEADY. I TOOK MY... Read more
Incident date: Sep 26, 2011
ON 09/26/11, I TOOK MY CAR INTO THE DEALER ABOUT THE ABS AND TC LIGHT COMING ON IN THE CAR. I ALSO REPORTED HAVING PROBLEMS WITH TURNING OVER THE CAR AS THE CAR WOULD HESITATE AND STALL AT TIMES. IN REGARDS TO THE ABS ISSUE I REPORTED A HEARING A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE AND FEELING A VIBRATION ON THE BREAK PEDAL WHEN THE KNOCKING SOUND OCCURRED. I WAS TOLD BY THE... Read more
Incident date: Sep 26, 2011
ON 09/26/11, I TOOK MY CAR INTO THE DEALER ABOUT THE ABS AND TC LIGHT COMING ON IN THE CAR. I ALSO REPORTED HAVING PROBLEMS WITH TURNING OVER THE CAR AS THE CAR WOULD HESITATE AND STALL AT TIMES. IN REGARDS TO THE ABS ISSUE I REPORTED A HEARING A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE AND FEELING A VIBRATION ON THE BREAK PEDAL WHEN THE KNOCKING SOUND OCCURRED. I WAS TOLD BY THE... Read more
Incident date: Sep 4, 2012
ON 09/04/12 I BROUGHT MY CAR INTO THE DEALER BECAUSE I WAS HAVING PROBLEMS WITH THE IGNITION SWITCH. THE IGNITION SWITCH WOULD LOCK UP PREVENTING THE CAR FROM TURNING OVER. THE KEY WOULD ALSO GET STUCK IN THE IGNITION AND WOULD NOT RELEASE. I HAD THE PROBLEM REPAIRED, BUT WITH ALL OF THE RECALLS ON EVERY OTHER GM VEHICLE HAVING TO DO WITH THE IGNITION SWITCH, I WOULD ALSO LIKE TO SEE THE PONTIA... Read more
Incident date: Jan 8, 2010
WAS DRIVING CAR ON THE FREEWAY AT APROX 75 MPH HIT A PATCH OF ICE AND LOST CONTROL SPUN OUT IN CIRCLES, HITTING THE GUARD RAIL CAUSING IT TO ROLL 3 TIMES CAR ENDED UPSIDE DOWN I HIT STEERING WHEEL AND SERIOUSLY HURT MY BACK NO AIR BAGS DEPLOYED. *TR
Crash
1 injured
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Nov 9, 2014
Incident date: Jul 21, 2014
WAS DRIVING AT 45 MPH ONE NIGHT AND THE HEADLIGHT, WHICH WERE SET TO AUTO, SUDDENLY WENT OUT. WAS ABLE TO CONTINUE DRIVING USING THE HIGH BEAMS. LATER THAT EVENING THE LIGHTS RESUMED WORKING. DIDN'T HAPPEN AGAIN UNTIL THE FOLLOWING MONTH. HAPPENED ABOUT 3 TIMES BUT NOW LOW BEAMS ARE NOT WORKING AT ALL. REPLACE THE BULBS, SWITCH AND MODULE WITH NO LUCK. CHECKED ALL FUSES WHICH ARE FINE. NOW ... Read more
Incident date: Jul 30, 2014
I HAVE BROUGHT MY CAR SEPTEMBER 2013. I STARTED HAVING PROBLEMS IN JULY 2014. MY CAR WOULDNT START WITH THE FIRST TURN. BUT I WOULD TRY AGAIN AND IT STARTS. SO ONE DAY DRIVING DOWN THE ROAD IT STALLED ON THE HIGHWAY. NEVER STARTED BACK UP. THE MECHANIC SAID IT WAS THE FUEL REGULATOR AND OIL PRESSURE GAUGE WHICH HE CHANGED . I STILL HAD THE PROBLEM OF NOT STARTING ON THE FIRST TRY. I FOUND OUT ... Read more
PONTIAC
BONNEVILLE
(2004) — ELECTRICAL SYSTEM
Nov 8, 2014
Incident date: Oct 18, 2014
DRIVING ON HIGHWAY, WE (WIDE AND I) NOTICED A SMELL OF SOMETHING BURNING. SINCE WE WERE IN A FARMING AREA WE DIDN'T THINK TOO MUCH OF IT. ABOUT 20 MILES LATER THE SMELL LINGERED AND WE NOTICED SMOKE BEGAN FILLING CAR. PULLED OVER TO SEE WHAT WAS GOING ON AND MY WIFE NOTICED SMOKE COMING OUT FROM BACK SEAT. I TOOK THE SEAT OFF AND DISCOVERED THERE WAS A FIRE GOING ON IN THERE. PULLED BACK SEAT OUT... Read more
Fire
PONTIAC
BONNEVILLE
(2004) — UNKNOWN OR OTHER
Nov 8, 2014
Incident date: Oct 18, 2014
DRIVING ON HIGHWAY, WE (WIDE AND I) NOTICED A SMELL OF SOMETHING BURNING. SINCE WE WERE IN A FARMING AREA WE DIDN'T THINK TOO MUCH OF IT. ABOUT 20 MILES LATER THE SMELL LINGERED AND WE NOTICED SMOKE BEGAN FILLING CAR. PULLED OVER TO SEE WHAT WAS GOING ON AND MY WIFE NOTICED SMOKE COMING OUT FROM BACK SEAT. I TOOK THE SEAT OFF AND DISCOVERED THERE WAS A FIRE GOING ON IN THERE. PULLED BACK SEAT OUT... Read more
Fire
Incident date: May 1, 2014
RECALL14E044000 WE RECENTLY TOOK MY DAUGHTERS G6 IN TO A GM DEALER FOR THIS STEERING ISSUE. WE HAVE PLAY IN THE STEERING AND THE NOISE IT MAKES IS VERY SCARY. DRIVING IS SLOPPY AND AT TIMES DEPENDING ON ROADS CAN MAKE THE CAR GO ALL OVER THE ROAD. THEY HAVE TOLD US THAT THEY WOULD NOT FIX IT UNDER THIS RECALL. HOWEVER THE PART WE ARE HAVING TO REPLACE IS THE MIDDLE SHAFT. THIS IS MY 19 YR OLD DA... Read more
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Nov 8, 2014
Incident date: Sep 28, 2012
SOON AFTER PURCHASE, TRANSMISSION SLIPS GEARS COMING OUT OF A STOP. AUGUST 2013, TRANSMISSION DROPPED OUT, DRIVING 30MPH. CAR WAS NOT DRIVABLE; NO GEARS. TRANSMISSION WAS REPLACED. NOW ONE YEAR LATER, SLIPS GEARS AT 40MPH. HEADLIGHTS WENT OUT WHILE DRIVING IN THE DARK. USE OF TURN SIGNALS CAUSES HIGH BEAMS TO ACTIVATE. THE CABIN FAN (A/C AND HEAT) NEVER SHUTS OFF. HEAT WORKS INTERMITTENTLY... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Nov 8, 2014
Incident date: Sep 28, 2012
SOON AFTER PURCHASE, TRANSMISSION SLIPS GEARS COMING OUT OF A STOP. AUGUST 2013, TRANSMISSION DROPPED OUT, DRIVING 30MPH. CAR WAS NOT DRIVABLE; NO GEARS. TRANSMISSION WAS REPLACED. NOW ONE YEAR LATER, SLIPS GEARS AT 40MPH. HEADLIGHTS WENT OUT WHILE DRIVING IN THE DARK. USE OF TURN SIGNALS CAUSES HIGH BEAMS TO ACTIVATE. THE CABIN FAN (A/C AND HEAT) NEVER SHUTS OFF. HEAT WORKS INTERMITTENTLY... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Nov 8, 2014
Incident date: Sep 28, 2012
SOON AFTER PURCHASE, TRANSMISSION SLIPS GEARS COMING OUT OF A STOP. AUGUST 2013, TRANSMISSION DROPPED OUT, DRIVING 30MPH. CAR WAS NOT DRIVABLE; NO GEARS. TRANSMISSION WAS REPLACED. NOW ONE YEAR LATER, SLIPS GEARS AT 40MPH. HEADLIGHTS WENT OUT WHILE DRIVING IN THE DARK. USE OF TURN SIGNALS CAUSES HIGH BEAMS TO ACTIVATE. THE CABIN FAN (A/C AND HEAT) NEVER SHUTS OFF. HEAT WORKS INTERMITTENTLY... Read more
Incident date: Oct 14, 2009
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT CRASHED AND THE VEHICLE BECAME LODGED IN BETWEEN TWO TREES, IN THE FRONT YARD OF A NEIGHBORING HOME. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Incident date: Oct 29, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED AND THE STEERING AND BRAKES SEIZED. AS A RESULT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE CRASHED INTO A POLE. NO POLICE REPORT WAS FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE... Read more
Crash
Incident date: Aug 25, 2014
A FEW MONTHS AGO I NOTICED A STRONG GAS ODOR IN AND AROUND MY CAR. FINALLY AFTER TAKING IT IN, THE CAR SHOP SAID I HAD A GAS LEAK AND THAT I NEEDED A NEW FUEL PUMP HIGH COST ME ALMOST $900. THERE ARE DAYS WHEN I STILL SMELL A FAINT GAS ODOR WHILE I'M DRIVING. I'M CONCERNED BECAUSE FOR MY JOB I DO A LOT OF TRAVELING IN MY CAR AND I AM PREGNANT AND ALSO AT TIMES I HAVE MY TODDLER WITH ME FOR ERRANDS... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS VIBRATING AND WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT ATTEMPTED TO GET THE VEHICLE OFF THE ROAD DUE TO THE INTERMITTENT FAILURE WHEN THE CRASH... Read more
Crash
1 injured
Incident date: Oct 17, 2014
THE DIM HEADLIGHTS KEEP GOING OUT I HAVE REPLACED THEM 3 TIMES AND STILL GO OUT I BELIEVE IT'S IN THE WIRING BECAUSE IF YOU HIT THE HEADLIGHT THEY WILL SOON COME BACK ON. I'VE READ THE WIRING HARNESS GETS TO HOT AND MELTS THE WIRES SEEMS LIKE A FIRED HAZARD TO ME. *TR
Incident date: Oct 17, 2014
THE DIM HEADLIGHTS KEEP GOING OUT I HAVE REPLACED THEM 3 TIMES AND STILL GO OUT I BELIEVE IT'S IN THE WIRING BECAUSE IF YOU HIT THE HEADLIGHT THEY WILL SOON COME BACK ON. I'VE READ THE WIRING HARNESS GETS TO HOT AND MELTS THE WIRES SEEMS LIKE A FIRED HAZARD TO ME. *TR
Incident date: Oct 4, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT LENS BECAME DISTORTED. THE FRAME CAUSED THE LIGHTS TO APPEAR DIMMED AND DECREASED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT LENS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE SAME FAILURE RE... Read more
Incident date: Oct 4, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT LENS BECAME DISTORTED. THE FRAME CAUSED THE LIGHTS TO APPEAR DIMMED AND DECREASED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT LENS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE SAME FAILURE RE... Read more
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 26, 2014
MY 2009 PONTIAC VIBE BASE 1.4L HAS SERIOUS MANUFACTURER'S DEFECT STEERING ISSUES THAT MAKE IT FEEL VERY UNSAFE TO DRIVE. AT LOW SPEEDS THERE IS A RATTLE THAT COMES FROM THE STEERING MOTOR AND INTERMEDIATE SHAFT (2 SEPARATE ISSUES WHICH ARE EXPENSIVE TO FIX AND NO LONGER COVERED UNDER WARRANTY) WHICH MAKES THE CAR FEEL LIKE IT'S BROKEN AND FALLING APART. AT HIGHWAY SPEEDS THE STEERING IS UNPREDIC... Read more
Incident date: Sep 26, 2014
MY 2009 PONTIAC VIBE BASE 1.4L HAS SERIOUS MANUFACTURER'S DEFECT STEERING ISSUES THAT MAKE IT FEEL VERY UNSAFE TO DRIVE. AT LOW SPEEDS THERE IS A RATTLE THAT COMES FROM THE STEERING MOTOR AND INTERMEDIATE SHAFT (2 SEPARATE ISSUES WHICH ARE EXPENSIVE TO FIX AND NO LONGER COVERED UNDER WARRANTY) WHICH MAKES THE CAR FEEL LIKE IT'S BROKEN AND FALLING APART. AT HIGHWAY SPEEDS THE STEERING IS UNPREDIC... Read more
Incident date: Sep 26, 2014
MY 2009 PONTIAC VIBE BASE 1.4L HAS SERIOUS MANUFACTURER'S DEFECT STEERING ISSUES THAT MAKE IT FEEL VERY UNSAFE TO DRIVE. AT LOW SPEEDS THERE IS A RATTLE THAT COMES FROM THE STEERING MOTOR AND INTERMEDIATE SHAFT (2 SEPARATE ISSUES WHICH ARE EXPENSIVE TO FIX AND NO LONGER COVERED UNDER WARRANTY) WHICH MAKES THE CAR FEEL LIKE IT'S BROKEN AND FALLING APART. AT HIGHWAY SPEEDS THE STEERING IS UNPREDIC... Read more
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD THE VEHICLE TOWED MORE THAN THREE TIMES DUE TO THE VEHICLE STALLING AND THE KEY FAILING TO TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE... Read more
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD THE VEHICLE TOWED MORE THAN THREE TIMES DUE TO THE VEHICLE STALLING AND THE KEY FAILING TO TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE... Read more
Incident date: Mar 19, 2011
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED AND THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,798.
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TUBE GOING TO THE FUEL PUMP MODULE WAS CRACKED. AS A RESULT, THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY ... Read more
Crash
1 injured
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — AIR BAGS
Nov 6, 2014
Incident date: Jan 1, 2013
TL* THE CONTACT OWNED A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO CRASH INTO A STORE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA... Read more
Crash
PONTIAC
GRAND PRIX
(2006) — STEERING
Nov 6, 2014
Incident date: Jan 1, 2013
TL* THE CONTACT OWNED A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO CRASH INTO A STORE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA... Read more
Crash
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), THE ENGINE STALLED WITHOUT WARNING. AFTER MULTIPLE ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED SEVERAL TI... Read more
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), THE ENGINE STALLED WITHOUT WARNING. AFTER MULTIPLE ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED SEVERAL TI... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXPERIENCE FAILURES AFTER THE DEALER PERFORMED RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNKNOWN RECALL. THE SPECIFIC REPAIRS WERE ALSO UNKNOWN. A MECHANIC INDICATED THAT THE VEHICLE WAS REPAIRED. ANOTHER MECHANIC STATED THAT THEY DID NOT CHECK UNDER THE HOOD AND INSPECT TH... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXPERIENCE FAILURES AFTER THE DEALER PERFORMED RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNKNOWN RECALL. THE SPECIFIC REPAIRS WERE ALSO UNKNOWN. A MECHANIC INDICATED THAT THE VEHICLE WAS REPAIRED. ANOTHER MECHANIC STATED THAT THEY DID NOT CHECK UNDER THE HOOD AND INSPECT TH... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXPERIENCE FAILURES AFTER THE DEALER PERFORMED RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNKNOWN RECALL. THE SPECIFIC REPAIRS WERE ALSO UNKNOWN. A MECHANIC INDICATED THAT THE VEHICLE WAS REPAIRED. ANOTHER MECHANIC STATED THAT THEY DID NOT CHECK UNDER THE HOOD AND INSPECT TH... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ODOR PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN RECALL ... Read more
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING SEIZED AS THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADVISED THE CONTACT THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 14V153000 (POWER STEERING) AND ADDITIONAL REPAIRS WERE REQUIRED TO CORRECT THE PROBLEM. THE VEHICLE WAS NO... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING FAILED CAUSING THE VEHICLE TO ABNORMALLY TRAVEL IN AND A HORIZONTAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DIAGNOSIS WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPRO... Read more
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPRO... Read more
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPRO... Read more
Incident date: Mar 5, 2010
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HYDROPLANED AND CRASHED INTO A MEDIAN. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED MINOR INJURIES FROM THE SEAT BELT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER ... Read more
Crash
1 injured
Incident date: Oct 18, 2014
TL-THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH ATTEMPTING TO AVOID A CRASH, THE POWER BRAKES FAILED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT AARE OF ANY INJURIES SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF... Read more
Crash
Incident date: Oct 18, 2014
TL-THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH ATTEMPTING TO AVOID A CRASH, THE POWER BRAKES FAILED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT AARE OF ANY INJURIES SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF... Read more
Crash
Incident date: Jun 6, 2005
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TURN SIGNALS AND THE HAZARD LIGHTS FAILED TO WORK INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 03V327000 (EXTERIOR LIGHTING). HOWEVER, THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT TAKEN TO... Read more