Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS MERGED OVER THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NO... Read more
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE CHANGING GEARS FROM REVERSE TO DRIVE, THE GEAR WOULD NOT CHANGE OVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ALSO, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INDICATED THAT THE VEHICLE NEEDED TO HAVE AN OVERHAUL KIT REPAIR AND REPLACE THE FORWARD BAND. THE VEHICLE WAS... Read more
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA... Read more
Incident date: Nov 15, 2014
PURCHASED ABOVE VEHICLE USED 2 WEEKS AGO HAS THE FOLLOWING RECALLS CAMPAIGN NUMBER: 12V459000 CAMPAIGN NUMBER: 14V047000 CAMPAIGN NUMBER: 14E021000 CAR HAS ISSUES DYING ON THE FREEWAY WHEN BUMPS ARE HIT AND REEKS OF GASOLINE WHEN DECELERATING OR OPERATED FOR SHORT PERIODS OF TIME GM WAS CONTACTED ON THEIR 1-800 LINE TODAY 11/17/14 THEY HAVE REFUSED TO PERFORM THE RECALL ON THIS AUTO MOB... Read more
Incident date: Nov 15, 2014
PURCHASED ABOVE VEHICLE USED 2 WEEKS AGO HAS THE FOLLOWING RECALLS CAMPAIGN NUMBER: 12V459000 CAMPAIGN NUMBER: 14V047000 CAMPAIGN NUMBER: 14E021000 CAR HAS ISSUES DYING ON THE FREEWAY WHEN BUMPS ARE HIT AND REEKS OF GASOLINE WHEN DECELERATING OR OPERATED FOR SHORT PERIODS OF TIME GM WAS CONTACTED ON THEIR 1-800 LINE TODAY 11/17/14 THEY HAVE REFUSED TO PERFORM THE RECALL ON THIS AUTO MOB... Read more
Incident date: Nov 15, 2014
PURCHASED ABOVE VEHICLE USED 2 WEEKS AGO HAS THE FOLLOWING RECALLS CAMPAIGN NUMBER: 12V459000 CAMPAIGN NUMBER: 14V047000 CAMPAIGN NUMBER: 14E021000 CAR HAS ISSUES DYING ON THE FREEWAY WHEN BUMPS ARE HIT AND REEKS OF GASOLINE WHEN DECELERATING OR OPERATED FOR SHORT PERIODS OF TIME GM WAS CONTACTED ON THEIR 1-800 LINE TODAY 11/17/14 THEY HAVE REFUSED TO PERFORM THE RECALL ON THIS AUTO MOB... Read more
Incident date: Oct 13, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE AIR BAGS FAILED TO DEPLOY WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT RECEIVED HEAD AND UPPER BODY INJURES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash
1 injured
Incident date: Oct 2, 2013
I BOUGHT THE CAR USED WITH 35K MILES ON IT IN SEPTEMBER 2013. SINCE THEN I HAVE REPLACED THE BRAKES AND ROTORS TWICE AND NEEDING IT DONE AGAIN NOW. AND THE CAR ONLY HAVE 71K MILES ON IT NOW. I THINK THERE SHOULD BE SOME KIND OF RECALL ON THE CAR FOR BRAKE ROTORS WARPING. I HAVE READ MULTIPLE COMPLAINTS OF THE SAME NATURE ALL OVER THE INTERNET. *TR
Incident date: Nov 16, 2014
ENGINE OIL CONSUMPTION, SINCE THE LAST OIL CHANGED ( 5,000 MILES ) THE OIL LEVEL WAS ALMOST EMPTY, THE OIL USED SINCE NEW IS SYNTHETIC AND THE RECOMMENDED GRADE BY MANUFACTURER. CAR ONLY HAS 36, 000 MILES AND OIL HAS BEEN CHANGE EVERY 5000 MILES AS RECOMMENDED. *TR
PONTIAC
GRAND PRIX
(2004) - ENGINE
Nov 16, 2014
Incident date: Nov 14, 2014
JUST DRIVING AND MY CAR STARTS HARD STEERING AND NO POWER TO ENGINE CAR START TO DRIFT FAST TO CURVE I MANGED TO STOP BEFORE CRASHING LUCKY ME THE KEY IGNITION WAS AJARED AND SHIFTING MANUALLY WHICH MAKES THE CAR AH WEAPON AND NOT DEEMED SAFE TO DRIVE SO I NEED THIS FIXED I HAD MY KID IN THE CAR WHEN IT HAPPENED STILL HUNG UP ON THIS .NOW CAR WON'T START AND SAYS DISABLED STARTING DUE TO ELECTRICA... Read more
PONTIAC
GRAND PRIX
(2004) - VEHICLE SPEED CONTROL
Nov 16, 2014
Incident date: Nov 14, 2014
JUST DRIVING AND MY CAR STARTS HARD STEERING AND NO POWER TO ENGINE CAR START TO DRIFT FAST TO CURVE I MANGED TO STOP BEFORE CRASHING LUCKY ME THE KEY IGNITION WAS AJARED AND SHIFTING MANUALLY WHICH MAKES THE CAR AH WEAPON AND NOT DEEMED SAFE TO DRIVE SO I NEED THIS FIXED I HAD MY KID IN THE CAR WHEN IT HAPPENED STILL HUNG UP ON THIS .NOW CAR WON'T START AND SAYS DISABLED STARTING DUE TO ELECTRICA... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRONIC STABILITY CONTROL (ESC)
Nov 16, 2014
Incident date: Nov 14, 2014
JUST DRIVING AND MY CAR STARTS HARD STEERING AND NO POWER TO ENGINE CAR START TO DRIFT FAST TO CURVE I MANGED TO STOP BEFORE CRASHING LUCKY ME THE KEY IGNITION WAS AJARED AND SHIFTING MANUALLY WHICH MAKES THE CAR AH WEAPON AND NOT DEEMED SAFE TO DRIVE SO I NEED THIS FIXED I HAD MY KID IN THE CAR WHEN IT HAPPENED STILL HUNG UP ON THIS .NOW CAR WON'T START AND SAYS DISABLED STARTING DUE TO ELECTRICA... Read more
Incident date: Feb 20, 2012
THE VEHICLE WENT SIDEWAYS AND THEY WERE UNABLE TO CORRECT IT AND WERE T-BONED IN THE DRIVERS DOOR. AT THE TIME OF THE CRASH IS WAS STATED AS ROAD CONDITIONS, BUT WITH THIS RECALL AND THE FACT THAT A LOT OF STUFF USED TO HANG FROM THE KEY CHAIN, WE ARE NOW WONDERING IF THE CAR SHUT OFF AND THEY WERE UNABLE TO CORRECT THE SITUATION. *TR
Crash
1 injured
1 deaths
Incident date: Oct 31, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT INDICATED THAT THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER BUT, AFTER WAITING FOR LONGER THAN THREE HOURS, THE CONTACT WAS NOTIFIED THAT THE PART WAS NOT AVAI... Read more
PONTIAC
GRAND PRIX
(2004) - STEERING:RACK AND PINION
Nov 14, 2014
Incident date: Jun 15, 2009
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, DURING RAINY WEATHER, WATER FLOODED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
Nov 14, 2014
Incident date: Jun 15, 2009
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, DURING RAINY WEATHER, WATER FLOODED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Nov 14, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Nov 14, 2014
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT WAS AFFECTING THE LOW BEAM LIGHTS AND BURNING FUMES EMITTED FROM UNDER THE HOOD. THE FAILURE PROGRESSED TO THE POINT THAT THE LOW BEAMS FAILED TO TURN OFF MANUALLY OR BY USING THE AUTO FEATURE. A MECHANIC ATTEMPTED TO REMOVE THE LOW BEAM RELAY AND REPLACED IT WITH A NEW LOW BEAM ... Read more
Fire
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Nov 14, 2014
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT WAS AFFECTING THE LOW BEAM LIGHTS AND BURNING FUMES EMITTED FROM UNDER THE HOOD. THE FAILURE PROGRESSED TO THE POINT THAT THE LOW BEAMS FAILED TO TURN OFF MANUALLY OR BY USING THE AUTO FEATURE. A MECHANIC ATTEMPTED TO REMOVE THE LOW BEAM RELAY AND REPLACED IT WITH A NEW LOW BEAM ... Read more
Fire
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN
Nov 14, 2014
Incident date: Jun 7, 2013
JUST THAT MY CAR WAS JERKING DOWN THE HIGHWAY.....COME TO FIND OUT BAD TRANSMISSION IN THESE CARS. I HAVEN'T HAD IT FIXED BECAUSE I DON'T HAVE THE MONEY. SO I WILL KEEP DRIVING IT UNTIL IT JUST GOES OUT OR HOPEFULLY SOMEONE STEALS IT. PIECE OF JUNK CAR AND GM KNOWS IT. I TALKED TO THEM AND THEY SAID OUT OF WARRANTY. I KNEW THEY WOULD SAY THIS BUT I WANTED TO TELL THEM I WILL NEVER BUY GM AGAI... Read more
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V029000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFI... Read more
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V029000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFI... Read more
Incident date: Aug 1, 2014
SEEMS LIKE THE VAN HAS BEEN LEAKING FUEL FOR SOMETIME NOW AS AN ODOR OF GAS COULD BE SMELLED WHEN DRIVING BUT NEVER REALIZED IT UNTIL THE VAN WAS PARKED ON THE CARPORT AND SAW A PUDDLE OF FUEL ON THE GROUND. *TR
Incident date: Jun 6, 2014
AFTER TURNING CAR OFF FOR 3 MINUTES, KEY WOULD NOT TURN IN THE IGNITION. ON JUNE 11TH I TOOK IT TO A MECHANIC. HE SAID THAT WEIGHT OF KEYS WAS THE LIKELY CULPRIT IN DAMAGING TUMBLERS INSIDE IGNITION SWITCH. IT COST $369.20 TO REPLACE IGNITION LOCK CYLINDER. ALL I HAD ON MY KEY RING WAS CAR KEY, FOB, AND HOUSE KEY, WHICH IS ALL I HAVE EVER HAD ON ANY KEY RING FOR ANY CAR I'VE OWNED AND I'VE NEVER H... Read more
Incident date: Oct 16, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR
Incident date: Oct 16, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR
Incident date: Oct 16, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR
PONTIAC
GRAND PRIX
(2000) - STEERING:RACK AND PINION
Nov 13, 2014
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ENGINE RPMS INCREASED AS THE ENGINE ROARED. THE CONTACT ALSO STATED THAT THE VEHICLE SURGED FORWARD AND JERKED. AS A RESULT, THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THREE UNKNOWN SENSORS FROM THE TRANSMIS... Read more
PONTIAC
GRAND PRIX
(2000) - POWER TRAIN
Nov 13, 2014
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ENGINE RPMS INCREASED AS THE ENGINE ROARED. THE CONTACT ALSO STATED THAT THE VEHICLE SURGED FORWARD AND JERKED. AS A RESULT, THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THREE UNKNOWN SENSORS FROM THE TRANSMIS... Read more
Incident date: Jan 21, 2001
TL* THE CONTACT OWNED A 1990 (NA) PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WA... Read more
Crash
2 injured
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 1/7/15*CN UPDATED 10/5/2015*JS
Incident date: Sep 5, 2012
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 1/7/15*CN UPDATED 10/5/2015*JS
Incident date: Oct 6, 2014
ON DAY OF INCIDENT...DROVE APPROX 6 MILES BEFORE COMPLETE FAILURE OF POWER STEERING WHICH OCCURRED AFTER ACCELERATING FROM FULL STOP (STOP SIGN). DID NOT REGAIN POWER STEERING FUNCTION FOR 3 MILES UNTIL ENGINE WAS SHUT COMPLETELY OFF AND RESTARTED. *TR
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G8. WHILE PARKING, THE VEHICLE ROLLED BACKWARDS. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT SHUT OFF THE VEHICLE AND IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED... Read more
Incident date: Nov 1, 2014
THE RECALL IS ON THE BOLTS OF THE WINDOW AND SO AS I WAS TRYING TO GET THE WINDOW TO CLOSE IT JUST SHATTERED...THERE ARE 2 OTHER RECALLS ON IT ....THEY HAD THE CAR FOR 2 DAYS AND THEY HAVEN'T DONE NOTHING TO IT YET...AND AS I UNDERSTAND THEY WONT FIX THE WINDOW..CAN YOU HELP. *TR
Incident date: Nov 1, 2014
THE RECALL IS ON THE BOLTS OF THE WINDOW AND SO AS I WAS TRYING TO GET THE WINDOW TO CLOSE IT JUST SHATTERED...THERE ARE 2 OTHER RECALLS ON IT ....THEY HAD THE CAR FOR 2 DAYS AND THEY HAVEN'T DONE NOTHING TO IT YET...AND AS I UNDERSTAND THEY WONT FIX THE WINDOW..CAN YOU HELP. *TR
Incident date: Jun 26, 2014
2005 PONTIAC VIBE WITH 133000MI HAD THE PCM REPLACED UNDER RECALL #10282 IN OCTOBER 2013. IN JUNE 2014, AT 140000MI, THE CAR STARTED EXHIBITING THE SAME SYMPTOMS AS BEFORE THE RECALL: HARD UPSHIFTS AND STALLING WHILE SHIFTING FROM REVERSE TO DRIVE. THE ENGINE BEGAN CUTTING OUT FOR <1SEC DURING STEADY-STATE DRIVING AT HIGHWAY SPEEDS, EVENTUALLY STALLING COMPLETELY FROM 60MPH IN TRAFFIC. THE HARD... Read more
Incident date: Jun 26, 2014
2005 PONTIAC VIBE WITH 133000MI HAD THE PCM REPLACED UNDER RECALL #10282 IN OCTOBER 2013. IN JUNE 2014, AT 140000MI, THE CAR STARTED EXHIBITING THE SAME SYMPTOMS AS BEFORE THE RECALL: HARD UPSHIFTS AND STALLING WHILE SHIFTING FROM REVERSE TO DRIVE. THE ENGINE BEGAN CUTTING OUT FOR <1SEC DURING STEADY-STATE DRIVING AT HIGHWAY SPEEDS, EVENTUALLY STALLING COMPLETELY FROM 60MPH IN TRAFFIC. THE HARD... Read more
Incident date: Jun 26, 2014
2005 PONTIAC VIBE WITH 133000MI HAD THE PCM REPLACED UNDER RECALL #10282 IN OCTOBER 2013. IN JUNE 2014, AT 140000MI, THE CAR STARTED EXHIBITING THE SAME SYMPTOMS AS BEFORE THE RECALL: HARD UPSHIFTS AND STALLING WHILE SHIFTING FROM REVERSE TO DRIVE. THE ENGINE BEGAN CUTTING OUT FOR <1SEC DURING STEADY-STATE DRIVING AT HIGHWAY SPEEDS, EVENTUALLY STALLING COMPLETELY FROM 60MPH IN TRAFFIC. THE HARD... Read more
Incident date: Nov 1, 2014
2006 PONTIAC TORRENT STEERING LOCKED UP AND FROZE WHILE BACKING UP. *CW THE CONSUMER WAS INFORMED THE MOTOR WAS DEFECTIVE, BUT WAS NOT COVERED UNDER THE RECALL *JB
Incident date: Nov 1, 2014
2006 PONTIAC TORRENT STEERING LOCKED UP AND FROZE WHILE BACKING UP. *CW THE CONSUMER WAS INFORMED THE MOTOR WAS DEFECTIVE, BUT WAS NOT COVERED UNDER THE RECALL *JB
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Sep 5, 2014
2001 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND IGNITION SWITCH REPLACEMENT AND IS REQUESTING REIMBURSEMENT FOR REPAIRS.* LD THE CONSUMER STATED THE VEHICLE WAS LEAKING COOLANT AND THE VEHICLE WOULD NOT START. *JB
Incident date: Sep 5, 2014
2001 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND IGNITION SWITCH REPLACEMENT AND IS REQUESTING REIMBURSEMENT FOR REPAIRS.* LD THE CONSUMER STATED THE VEHICLE WAS LEAKING COOLANT AND THE VEHICLE WOULD NOT START. *JB
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE. THE DEALER REPAIRED THE VEHICLE, BUT IT BEGAN EXPERIENCING THE SAME ISSUES WITH THE IGNITION AND THE BATTERY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jun 7, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/19/14*CN UPDATED 5/26/2015 *JS
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE... Read more
Incident date: Aug 3, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING SEIZED AND THE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE ... Read more
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AFTER CRASHING INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT STATED ON ANOTHER OCCASION WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE... Read more
Crash
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AFTER CRASHING INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT STATED ON ANOTHER OCCASION WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE... Read more
Crash