Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Nov 25, 2014
THIS IS THE SECOND TIME THE HEADLAMP ASSEMBLY WIRING HARNESS AND CONNECTOR HAS MELTED. A YEAR OR SO AGO THE PASSENGER SIDE HARNESS MELTED AND NOW, THE DRIVERS SIDE HAS MELTED. I AM CONCERNED ABOUT THIS BEING A POTENTIAL FIRE HAZARD, IF PARTS ARE BEING MELTED. I HAVE DONE AN INTERNET SEARCH AND HAVE FOUND THAT MANY OTHER PEOPLE AROUND THE COUNTY ARE EXPERIENCING THE SAME PROBLEM. *TR
Incident date: Nov 25, 2014
I AM INVESTIGATING A FIRE , THE CAUSE OF THE FIRE WAS A 2008 PONTIAC G4. AFTER THE OWNER DROVE THE CAR HE PARKED IT IN HIS GARAGE. WITHIN 20 MIN. OF PARKING THE CAR IT WAS ON FIRE IN HIS GARAGE. THE FIRE LOOKS TO HAVE STARTED IN THE ENGINE COMPARTMENT OF THE CAR. THIS FIRE BURNED HIS HOUSE DOWN AND INJURED HIM. I AM LOOKING FOR ANY INFORMATION THAT I COULD USE IN MY INVESTIGATION INVOLVING FIRES R... Read more
Fire
1 injured
Incident date: Sep 10, 2014
PASSENGER SEAT AIR BAG SENSOR FAILED ON VEHICLE OUT OF NOWHERE. I DO NOT CARRY PASSENGERS IN MY CAR YET THE SENSOR FAILED ON ME. I AM NOT THE FIRST TO HAVE THIS PROBLEM AND IT ACTUALLY SEEMS TO BE A VERY COMMON PROBLEM IN PONTIAC SOLSTICE'S AND IT'S SIMPLY DISHEARTENING TO SEE IT. HTTP://WWW.SOLSTICEFORUM.COM/FORUM/F12/PANSSENGER-AIRBAG-SENSOR-75353/ LOOK HOW FAR SOME OF US HAVE GONE TO ATTEMPT... Read more
Incident date: Sep 10, 2014
PASSENGER SEAT AIR BAG SENSOR FAILED ON VEHICLE OUT OF NOWHERE. I DO NOT CARRY PASSENGERS IN MY CAR YET THE SENSOR FAILED ON ME. I AM NOT THE FIRST TO HAVE THIS PROBLEM AND IT ACTUALLY SEEMS TO BE A VERY COMMON PROBLEM IN PONTIAC SOLSTICE'S AND IT'S SIMPLY DISHEARTENING TO SEE IT. HTTP://WWW.SOLSTICEFORUM.COM/FORUM/F12/PANSSENGER-AIRBAG-SENSOR-75353/ LOOK HOW FAR SOME OF US HAVE GONE TO ATTEMPT... Read more
Incident date: Nov 25, 2014
JUST GOT THIS TORRENT THREE WEEKS AGO, YESTERDAY WHILE DRIVING HOME FROM WORK ON THE FREEWAY, THE TRACTION CONTROL LIGHT CAME ON, AND I LOST A LITTLE POWER. I MANAGED TO MAKE IT HOME, THEN THE SERVICE TRACTION CONTROL, SERVICE STABILITRACK , AND THE ENGINE POWER IS REDUCED LIGHTS CAME ON. I AM BEYOND UPSET, I GOT IT FROM THE DEALERSHIP THAT I HAVE DONE BUSINESS WITH FOR YEARS, I AM WAITING ON TH... Read more
Incident date: Nov 25, 2014
JUST GOT THIS TORRENT THREE WEEKS AGO, YESTERDAY WHILE DRIVING HOME FROM WORK ON THE FREEWAY, THE TRACTION CONTROL LIGHT CAME ON, AND I LOST A LITTLE POWER. I MANAGED TO MAKE IT HOME, THEN THE SERVICE TRACTION CONTROL, SERVICE STABILITRACK , AND THE ENGINE POWER IS REDUCED LIGHTS CAME ON. I AM BEYOND UPSET, I GOT IT FROM THE DEALERSHIP THAT I HAVE DONE BUSINESS WITH FOR YEARS, I AM WAITING ON TH... Read more
Incident date: Nov 25, 2014
JUST GOT THIS TORRENT THREE WEEKS AGO, YESTERDAY WHILE DRIVING HOME FROM WORK ON THE FREEWAY, THE TRACTION CONTROL LIGHT CAME ON, AND I LOST A LITTLE POWER. I MANAGED TO MAKE IT HOME, THEN THE SERVICE TRACTION CONTROL, SERVICE STABILITRACK , AND THE ENGINE POWER IS REDUCED LIGHTS CAME ON. I AM BEYOND UPSET, I GOT IT FROM THE DEALERSHIP THAT I HAVE DONE BUSINESS WITH FOR YEARS, I AM WAITING ON TH... Read more
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Nov 26, 2014
Incident date: Sep 15, 2014
2008 PONTIAC GRAND PRIX LOST TOTAL POWER TO THE CAR. DISCOVERED THAT THE IGNITION MODULE HAD GONE BAD. *MW THE CONSUMER STATED IT WASN'T UNTIL AFTER THE REPAIR SHOP REPLACED THE IGNITION MODULE AND DID A MAINTENANCE CHECK RIDE, THEY DISCOVERED THE SOURCE OF THE IGNITION MODULE FAILING, WAS THE IGNITION COIL, WHICH ALSO HAD TO BE REPLACED. *JB
PONTIAC
GRAND PRIX
(2002) - ELECTRICAL SYSTEM
Nov 25, 2014
Incident date: Nov 21, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE KEY FAILED TO RELEASE OUT OF THE IGNITION AND THE SHIFT LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION START SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA... Read more
Incident date: Nov 23, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 80,000.
Incident date: Jul 26, 2014
2006 PONTIAC G6 THE BRAKE LIGHTS STAYED ON AND DRAINED THE BATTERY. THE DEALER REPLACED THE BRAKE LIGHT SWITCH AND BATTERY.*CW
Incident date: Jul 26, 2014
2006 PONTIAC G6 THE BRAKE LIGHTS STAYED ON AND DRAINED THE BATTERY. THE DEALER REPLACED THE BRAKE LIGHT SWITCH AND BATTERY.*CW
Incident date: Nov 3, 2014
EXITING THE HIGHWAY, ENGINE LIGHT COMES ON, TRACTION CONTROL OFF LIGHT COMES ON, CAR DISPLAYS ENGINE POWER REDUCED, THEN ENGINE DISABLED. CAR ROLLS TO A STOP, PUT IN PARK AND TRY TO START. WAIT APPROX 30 SECONDS, CAR STARTS, BUT IT'S A HARD START. *TR
Incident date: Nov 3, 2014
EXITING THE HIGHWAY, ENGINE LIGHT COMES ON, TRACTION CONTROL OFF LIGHT COMES ON, CAR DISPLAYS ENGINE POWER REDUCED, THEN ENGINE DISABLED. CAR ROLLS TO A STOP, PUT IN PARK AND TRY TO START. WAIT APPROX 30 SECONDS, CAR STARTS, BUT IT'S A HARD START. *TR
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Incident date: Aug 4, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE GEARS WERE INTERMITTENTLY SLIPPING FROM THE GEAR BOX. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC AND VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN ID NUMBER:... Read more
Incident date: Sep 13, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE TIRE BLEW CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A TREE. THE DRIVER AND PASSENGER SIDE FRONT AIR BAGS FAILED TO DEPLOY. THE PASSENGER WAS KILLED ON IMPACT. THE DRIVER SUFFERED A COLLAPSED LUNG, BROKEN SHOULDER AND INJURIES TO THE ARM AND HEAD. A POLICE REPORT WAS ... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Nov 24, 2014
Incident date: Nov 23, 2014
I DROVE MY PONTIAC TO CVS AND RETURNED HOME WITHOUT ANY PROBLEM. PARKED THE CAR AS USUAL AND WENT INTO MY HOME. ABOUT 15 MINUTES LATER, MY NEIGHBOR CAME TO MY DOOR TO ALERT ME THAT MY CAR WAS ON FIRE. SHE STATED THAT SHE HAD ALREADY CALLED 911 SO I JUMPED INTO ACTION AND GOT MY WATER HOSE TO TRY AND CONTAIN THE FIRE. THERE WERE FLAMES COMING FROM UNDER THE HOOD.THE CAR BURNED FOR AROUND 10 MINUTES... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ENGINE
Nov 24, 2014
Incident date: Nov 23, 2014
I DROVE MY PONTIAC TO CVS AND RETURNED HOME WITHOUT ANY PROBLEM. PARKED THE CAR AS USUAL AND WENT INTO MY HOME. ABOUT 15 MINUTES LATER, MY NEIGHBOR CAME TO MY DOOR TO ALERT ME THAT MY CAR WAS ON FIRE. SHE STATED THAT SHE HAD ALREADY CALLED 911 SO I JUMPED INTO ACTION AND GOT MY WATER HOSE TO TRY AND CONTAIN THE FIRE. THERE WERE FLAMES COMING FROM UNDER THE HOOD.THE CAR BURNED FOR AROUND 10 MINUTES... Read more
Fire
Incident date: Nov 14, 2014
WHERE THE STEERING PINION ATTACHES TO THE FRAME RUSTED OUT AND BROKE MAKING RIGHT TURNS IMPOSSIBLE BECAUSE OF THE PINION MOVING AND THE INNER TIE ROD HITTING THE FRAME. PRETTY MUCH MAKING THE CAR WORTHLESS. *TR
Incident date: Nov 3, 2014
WHEN THE RADIO IS TURNED ON AN EXTREMELY LOUD SCREECHING SOUND IS HEARD. THE NOISE CONTINUES EVEN AFTER THE KEY IS TURNED OFF. THERE IS AN ELECTRICAL CRACKLING SOUND IN THE DASH AND WHEN THE BRAKE IS DEPRESSED THERE IS A LOUD CRACKLING SOUND. NO GAUGES WORK CORRECTLY. THEY EITHER PEG OUT OR OPERATE OUT OF THE EXPECTED RANGE OF OPERATION. THE AIRBAG LIGHT FLASHES OFF AND ON. THE AWD LIGHT IS ON AL... Read more
Incident date: Nov 3, 2014
WHEN THE RADIO IS TURNED ON AN EXTREMELY LOUD SCREECHING SOUND IS HEARD. THE NOISE CONTINUES EVEN AFTER THE KEY IS TURNED OFF. THERE IS AN ELECTRICAL CRACKLING SOUND IN THE DASH AND WHEN THE BRAKE IS DEPRESSED THERE IS A LOUD CRACKLING SOUND. NO GAUGES WORK CORRECTLY. THEY EITHER PEG OUT OR OPERATE OUT OF THE EXPECTED RANGE OF OPERATION. THE AIRBAG LIGHT FLASHES OFF AND ON. THE AWD LIGHT IS ON AL... Read more
Incident date: Nov 26, 2001
WE HAVE RECEIVED THE RECALL LETTER DATED OCTOBER 2014. WE HAD COMPLAINED ABOUT THE SAFETY OF THE VEHICLE AS IT SHUT OFF AS WE WERE GOING DOWN THE INTERSTATE ACROSS A BRIDGE WHICH HAS A BUMP ON IT WE LOST ALL POWER AND WAS LIKE OLD FASHION STEERING. WE COASTED TO THE END OF THE EXIT RAMP AND HAD TO PLAY WITH THE KEY AND AFTER AWHILE IT STARTED AND THIS CONTINUED OFF AND ON AND THEY TOLD US HAD TO... Read more
Incident date: Oct 30, 2014
THE PONTIAC G6 2006 FUEL PUMP IS FAULTY AND THERE'S ALOT OF COMPLAINT ON THE INTERNET ABOUT THIS PART. THE STRANGE THING ABOUT THIS ISSUE IS GM KNOWS ABOUT THIS ISSUE BUT FOR SOME VERY STRANGE REASON RECALL THE VEHICLES FROM 2007-2010 AND LEFT OFF THE 2006 MODEL WHICH SEEM TO SUFFER MOST FROM THIS FUEL PUMP DEFECT FROM THE PLASTIC MADE PART ON THEIR PUMP. THE DEALERSHIP AFTER CHARGING ME $134 JUST... Read more
Incident date: Nov 4, 2014
THE SERVICE ELECTRONIC SPEED CONTROL (ESC) AND TRACTION CONTROL LIGHT ILLUMINATES FREQUENTLY. AT LOW SPEED SOMETHING HAPPENS THAT CAUSES STEERING TO BE DIFFICULT. WE HAVE HAD THE VEHICLE IN FOR A RECENT RECALL THAT WAS SUPPOSE TO FIX THIS PROBLEM. THE PROBLEM PERSISTS. THE DEALER WANTS APPROXIMATELY $350 TO REPLACE THE ELECTRONIC STEERING CONTROL MODULAR. MY RESEARCH INDICATES THAT THIS ITEM IS A ... Read more
Incident date: Nov 4, 2014
THE SERVICE ELECTRONIC SPEED CONTROL (ESC) AND TRACTION CONTROL LIGHT ILLUMINATES FREQUENTLY. AT LOW SPEED SOMETHING HAPPENS THAT CAUSES STEERING TO BE DIFFICULT. WE HAVE HAD THE VEHICLE IN FOR A RECENT RECALL THAT WAS SUPPOSE TO FIX THIS PROBLEM. THE PROBLEM PERSISTS. THE DEALER WANTS APPROXIMATELY $350 TO REPLACE THE ELECTRONIC STEERING CONTROL MODULAR. MY RESEARCH INDICATES THAT THIS ITEM IS A ... Read more
Incident date: Nov 4, 2014
THE SERVICE ELECTRONIC SPEED CONTROL (ESC) AND TRACTION CONTROL LIGHT ILLUMINATES FREQUENTLY. AT LOW SPEED SOMETHING HAPPENS THAT CAUSES STEERING TO BE DIFFICULT. WE HAVE HAD THE VEHICLE IN FOR A RECENT RECALL THAT WAS SUPPOSE TO FIX THIS PROBLEM. THE PROBLEM PERSISTS. THE DEALER WANTS APPROXIMATELY $350 TO REPLACE THE ELECTRONIC STEERING CONTROL MODULAR. MY RESEARCH INDICATES THAT THIS ITEM IS A ... Read more
Incident date: Oct 15, 2014
PASSENGER AIRBAG SENSORS FAILED AT 50,000 MILES, OUTSIDE OF WARRANTY TIME LIMIT. AS A SAFETY ISSUE, THIS IS SOMETHING THAT GM NEEDS TO ACKNOWLEDGE IN GOOD FAITH. *TR
Incident date: Nov 21, 2014
THE EFFORT NEEDED TO STEER THE VEHICLE INCREASES INTERMITTENTLY DURING NORMAL DRIVING. *TR
Incident date: Nov 22, 2014
WAS TURNING CAR TO THE LEFT WHEN THE STEERING FELT AS IF IT WAS GIVING RESISTANCE. TURNING RIGHT WAS FINE AT THAT POINT. UPON TURNING INTO A PARKING LOT, POWER STEERING WENT OUT COMPLETELY ALMOST MAKING ME HIT ANOTHER VEHICLE. WAS ABLE TO DRIVE CAR TO A GM DEALERSHIP. GOING TO GET LOOKED AT ON MON. NO WARNING BEFOREHAND. NO CHIMES,LIGHTS,ETC. COULD'VE HURT MYSELF OR SOMEONE ELSE. READ ONLINE ABOUT... Read more
Incident date: Nov 2, 2014
EXPERIENCED LOSS OF POWER STEERING IN MIDDLE OF TURN ON HIGHWAY RAMP ALMOST DRIVING INTO ONCOMING TRAFFIC. MANAGED TO DRIVE HOME WITH NO POWER STEERING. UPON RESTARTING CAR IN DRIVEWAY POWER STEERING CAME BACK. DROVE CAR SPARINGLY FOR 2 WEEKS UNTIL LOST POWER STEERING SECOND TIME TURNING OUT OF PARKING LOT UNTIL PULLING OVER AND RESTARTING CAR. *TR
Incident date: Oct 2, 2014
MY VEHICLE HYDROPLANED ON RAIN SLICK HIGHWAY. STARTED TO SPIN, CUT ACROSS 2 LANES OF TRAFFIC. REAR PASSENGER SIDE BUMPER HIT CONCRETE SHOULDER DIVIDER, CAUSING MY VEHICLE TO BECOME MOMENTARILY AIRBORNE AND ROLLOVER TWICE BEFORE FINALLY COMING TO A STOP, FACING ONCOMING TRAFFIC. MY VEHICLE WAS EQUIPPED WITH NUMEROUS AIRBAGS AND NOT EVEN ONE OF THEM DEPLOYED. *TR
Crash
1 injured
Incident date: May 2, 2014
THE KEY WOULD NOT TURN AND THE CAR WOULD NOT START AS IF IT WERE JUST DEAD. THE STEERING WHEEL LOCKED. THE CAR WAS FINE AND THEN ONE DAY IT JUST HAPPENED. IT HAPPENED AGAIN ON 11/20. I DROVE HOME FROM WORK. I HAD BEEN HAVING NO ISSUES. THEN, I TURNED OFF THE CAR WHEN I GOT OUT OF THE CAR FOR A BRIEF MOMENT TO CHECKHART MY MAILBOX (FRONT OF APARTMENT COMPLEX). WHEN I GOT BACK IN THE CAR, SUDDE... Read more
Incident date: Oct 17, 2013
APPROACHING A TRAFFIC LIGHT THE POWER ASSIST STOPPED. PULLED INTO WAWA AND PARKED. AT RESTART THE ASSIST WAS WORKING. I CANNOT IMAGINE A NORMAL PERSON'S STRENGTH IS CAPABLE OF AVOIDING A COLLISION. *TR
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE MAKING A LEFT OR RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Nov 21, 2014
MY PONTIAC G6 HAS HAD A TERRIBLE "CLUNKING" SOUND WHEN TURNING. IT HAS BEEN GOING ON FOR QUITE AWHILE. WHEN I HAVE HAD IT SERVICED, I HAVE BEEN TOLD THAT IT IS IN THE STEERING COLUMN. THEY SAID IT SHOULDN'T BE A SAFETY FEATURE JUST A TERRIBLE ANNOYING NOISE. IS THERE ANY CHANCE THERE COULD BE A RECALL ON THIS SO THIS CAN GET FIXED AT NO CHARGED? IT IS PAST IT'S WARRANTY NOW. *TR
PONTIAC
BONNEVILLE
(2004) - AIR BAGS
Nov 21, 2014
Incident date: Aug 21, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Incident date: Sep 7, 2014
I NOTICED A STRONG GAS SMELL WHILE THE VEHICLE WAS OFF AND WHILE DRIVING. I TOOK IT TO A REPAIR SHOP AND THEY SAID I HAVE A GAS LEAK. I SEE THAT THERE WAS A RECALL FOR GAS LEAKS IN WARM WEATHER STATES FOR A GAS LEAK ISSUE. I LIVE IN COLORADO AND WAS NEVER NOTIFIED OF THE ISSUE. I THINK IT MAY BE RELATED TO THE RECALL. *TR
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE KEY COULD NOT BE TURNED. IN ADDITION, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE KEY COULD NOT BE TURNED. IN ADDITION, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Nov 21, 2014
Incident date: Sep 9, 2014
THE KEY HAD STARTED GETTING STUCK IN THE IGNITION, ONE DAY IT JUST DID NOT COME OUT. ONCE THE IGNITION TUMBLER WAS REMOVED THERE WAS A LONG CRACK DOWN THE SIDE OF THE HOUSING WHICH WAS CAUSING THE KEYS TO LOOSEN AND SO THE KEY WAS NOT TURNING IN SYNC AND GOT STUCK. THE KEY BROKE OFF IN THE IGNITION STUCK ON ACCESSORY UNTIL THE PART CAME IN I WOULD HAVE TO UNHOOK THE BATTERY EVERY TIME I LEFT MY CA... Read more
PONTIAC
GRAND PRIX
(2007) - STEERING
Nov 21, 2014
Incident date: Sep 9, 2014
THE KEY HAD STARTED GETTING STUCK IN THE IGNITION, ONE DAY IT JUST DID NOT COME OUT. ONCE THE IGNITION TUMBLER WAS REMOVED THERE WAS A LONG CRACK DOWN THE SIDE OF THE HOUSING WHICH WAS CAUSING THE KEYS TO LOOSEN AND SO THE KEY WAS NOT TURNING IN SYNC AND GOT STUCK. THE KEY BROKE OFF IN THE IGNITION STUCK ON ACCESSORY UNTIL THE PART CAME IN I WOULD HAVE TO UNHOOK THE BATTERY EVERY TIME I LEFT MY CA... Read more
PONTIAC
GRAND PRIX
(2007) - POWER TRAIN
Nov 21, 2014
Incident date: Oct 1, 2009
WHEN I WOULD COME TO A STOP AND HIT THE GAS TO TAKE OFF THE CAR HESITATE TO GO RPMS GOING UP BUT THE CAR WOULD ACT LIKE IT WAS NOT IN GEAR. THEN A JERK WOULD OCCUR AND THE CAR WOULD TAKE OFF MAKING IT SCARY TO PULL OUT INTO TRAFFIC. IT TOOK MANY TIMES GOING TO THE DEALER BEFORE THEY REPAIRED IT, IT WAS LINKAGE IN THE TRANSMISSION, IT WAS WORE OUT. 5 YEARS LATER IT IS DOING THE SAME THING. *TR
PONTIAC
GRAND PRIX
(2007) - ENGINE
Nov 21, 2014
Incident date: Oct 1, 2009
WHEN I WOULD COME TO A STOP AND HIT THE GAS TO TAKE OFF THE CAR HESITATE TO GO RPMS GOING UP BUT THE CAR WOULD ACT LIKE IT WAS NOT IN GEAR. THEN A JERK WOULD OCCUR AND THE CAR WOULD TAKE OFF MAKING IT SCARY TO PULL OUT INTO TRAFFIC. IT TOOK MANY TIMES GOING TO THE DEALER BEFORE THEY REPAIRED IT, IT WAS LINKAGE IN THE TRANSMISSION, IT WAS WORE OUT. 5 YEARS LATER IT IS DOING THE SAME THING. *TR
Incident date: Jul 15, 2014
I HAVE A 2006 GTO THAT WAS MAKING A LOUD HUMMING NOISE BETWEEN 20 AND 50 MPH AFTER A 5,600 MILE ROAD TRIP WHICH TURNED OUT TO BE PREMATURE TREAD WEAR ON THE INSIDE EDGE (APPROX. 2" WIDTH) OF EACH TIRE, WITH THE REMAINING TREAD ON EACH TIRE EXHIBITING NORMAL WEAR. THESE WERE STOCK-SIZE, 2 YEAR-OLD DUNLOP DIREZZA DZ101 TIRES ON THE STOCK 17" WHEELS WITH 18,276 MILES ON THEM. AFTER SEEING THIS I CH... Read more
Incident date: Sep 29, 2014
I HAD BEEN HAVING PROBLEMS WITH ACCELERATION ON MY 2003 PONTIAC VIBE AND I WAS LEAVING MY PLACE OF BUSINESS A FEW DAYS AFTER THE PROBLEM STARTED AND MY RPMS DROPPED TO 0 WHILE DRIVING APPROXIMATELY 35MPH AND THEN IT SEEMED TO OF "CAUGHT" AND I DROVE TO WHERE I NEEDED TO GO, I TOOK MY CAR TO THE SHOP AND ONCE IT TURNED OFF IT WOULDN'T RESTART. THEY SEEMED TO THINK IT WAS THE FUEL PUMP AND RECOMMEND... Read more
Incident date: Sep 29, 2014
I HAD BEEN HAVING PROBLEMS WITH ACCELERATION ON MY 2003 PONTIAC VIBE AND I WAS LEAVING MY PLACE OF BUSINESS A FEW DAYS AFTER THE PROBLEM STARTED AND MY RPMS DROPPED TO 0 WHILE DRIVING APPROXIMATELY 35MPH AND THEN IT SEEMED TO OF "CAUGHT" AND I DROVE TO WHERE I NEEDED TO GO, I TOOK MY CAR TO THE SHOP AND ONCE IT TURNED OFF IT WOULDN'T RESTART. THEY SEEMED TO THINK IT WAS THE FUEL PUMP AND RECOMMEND... Read more
Incident date: Sep 29, 2014
I HAD BEEN HAVING PROBLEMS WITH ACCELERATION ON MY 2003 PONTIAC VIBE AND I WAS LEAVING MY PLACE OF BUSINESS A FEW DAYS AFTER THE PROBLEM STARTED AND MY RPMS DROPPED TO 0 WHILE DRIVING APPROXIMATELY 35MPH AND THEN IT SEEMED TO OF "CAUGHT" AND I DROVE TO WHERE I NEEDED TO GO, I TOOK MY CAR TO THE SHOP AND ONCE IT TURNED OFF IT WOULDN'T RESTART. THEY SEEMED TO THINK IT WAS THE FUEL PUMP AND RECOMMEND... Read more
Incident date: Nov 21, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING LESS THAN 20 MPH, THE VEHICLES BRAKES FAILED. AS A RESULT, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE REAR HUB, BEARING, AND SENSOR HAD TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,089.