Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Nov 10, 2014
WHILE DRIVING DOWN THE ROAD, THE CAR LOST POWER STEERING AND BECAME INCREDIBLY DIFFICULT TO DRIVE. *TR
Incident date: Mar 4, 2013
2007 PONTIAC G6 MADE A LOUD DINGING SOUND LIKE A SMOKE DETECTOR , LIGHTS WERE GOING OFF AND ON, STEERING WHEEL LOCKED AND BRAKES WOULD NOT WORK AND COULDN'T STOP THE CAR. *TA THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A DITCH. THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED. ALSO, THE TRANSMISSION WAS JERKING *JB
Incident date: Mar 4, 2013
2007 PONTIAC G6 MADE A LOUD DINGING SOUND LIKE A SMOKE DETECTOR , LIGHTS WERE GOING OFF AND ON, STEERING WHEEL LOCKED AND BRAKES WOULD NOT WORK AND COULDN'T STOP THE CAR. *TA THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A DITCH. THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED. ALSO, THE TRANSMISSION WAS JERKING *JB
Incident date: May 7, 2014
2007 PONTIAC G6 RECEIVED AN RECALL NOTIFICATION FOR VEHICLE TO REPAIR TRANSMISSION SHIFT CABLE. *TA THE REPAIR SHOP INSTALLED NEW LINES, FITTINGS AND RE-FILLED THE AUTOMATIC TRANSMISSION. RECALL # 14V224000. *JB
Incident date: Jan 1, 2014
WHEN ACCELERATING FROM A STOP FEELS LIKE THE TRANSMISSION SILOS THEN BANGS INTO GEAR. OTHERS ON INTERNET DESCRIBE THAT IT FEELS LIKE CAR HIT FROM BEHIND. I AGREE. *TR
Incident date: Dec 1, 2014
STRONG GAS SMELL AFTER PARKING THE CAR. NO VISIBLE GAS ON GROUND OR AROUND GAS CAP. *TR
Incident date: Dec 6, 2014
WHILE DRIVING VEHICLE ELECTRONIC STABILITY CONTROL WENT TO OFF WITHOUT MY PRESSING CONTROL BUTTON. I WAS UNABLE TO CAUSE THE ELECTRONIC STABILITY CONTROL TO SWITCH BACK TO THE ON POSITION EVEN AFTER PRESSING THE BUTTON ON THE CONTROL PANEL. AFTER ARRIVING HOME AND PARKING VEHICLE FOR ABOUT ONE HOUR I DROVE THE VEHICLE AGAIN AND THE ELECTRONIC STABILITY CONTROL FUNCTIONED IN THE PROPER MANNER. I... Read more
Incident date: Dec 6, 2014
WHILE DRIVING VEHICLE ELECTRONIC STABILITY CONTROL WENT TO OFF WITHOUT MY PRESSING CONTROL BUTTON. I WAS UNABLE TO CAUSE THE ELECTRONIC STABILITY CONTROL TO SWITCH BACK TO THE ON POSITION EVEN AFTER PRESSING THE BUTTON ON THE CONTROL PANEL. AFTER ARRIVING HOME AND PARKING VEHICLE FOR ABOUT ONE HOUR I DROVE THE VEHICLE AGAIN AND THE ELECTRONIC STABILITY CONTROL FUNCTIONED IN THE PROPER MANNER. I... Read more
Incident date: Dec 6, 2014
THE WALMART DOUGLAS BRAND PASSENGER CAR TIRES HAVE NUMEROUS COMPLAINTS FOUND ALL OVER THE INTERNET. THE DOUGLAS TIRE I PURCHASED IN 10/13 HAS NOW DEVELOPED A NOTICEABLE BULGE ON THE SIDE WALL UNDERNEATH THE TIRE VALVE STEM AREA. HOWEVER, WALMART REFUSES TO REPLACE THE DEFECTIVELY MANUFACTURED TIRE EVENTHOUGH I EXPLAINED THAT IF I HAD NOT NOTICED THE BULGE, THE TIRE COULD OF BLOWN ON THE FWY ... Read more
Incident date: Dec 6, 2014
THE WALMART DOUGLAS BRAND PASSENGER CAR TIRES HAVE NUMEROUS COMPLAINTS FOUND ALL OVER THE INTERNET. THE DOUGLAS TIRE I PURCHASED IN 10/13 HAS NOW DEVELOPED A NOTICEABLE BULGE ON THE SIDE WALL UNDERNEATH THE TIRE VALVE STEM AREA. HOWEVER, WALMART REFUSES TO REPLACE THE DEFECTIVELY MANUFACTURED TIRE EVENTHOUGH I EXPLAINED THAT IF I HAD NOT NOTICED THE BULGE, THE TIRE COULD OF BLOWN ON THE FWY ... Read more
Incident date: Nov 26, 2014
CAR IS A 2008 PONTIAC G6 GXP - THE CAR IS CALLED CYBIL DUE TO IT'S ISSUES GOING ON ONE DAY AND NOT THE NEXT. I BOUGHT THE CAR BRAND NEW WITH 128 MILES ON IT. LATEST ACTIVITY IS THE ENGINE LIGHT COMING ON AND THE RADIO SCREEN SCROLLING LOW ENGINE POWER AND SERVICE ESC. IF YOU TURNED THE CAR OFF THEN BACK ON A FEW MINUTES LATER IT WOULD SEEM TO RUN RIGHT, ENGINE LIGHT WOULD STAY ON AND 3 CYCLES LATE... Read more
Incident date: Nov 26, 2014
CAR IS A 2008 PONTIAC G6 GXP - THE CAR IS CALLED CYBIL DUE TO IT'S ISSUES GOING ON ONE DAY AND NOT THE NEXT. I BOUGHT THE CAR BRAND NEW WITH 128 MILES ON IT. LATEST ACTIVITY IS THE ENGINE LIGHT COMING ON AND THE RADIO SCREEN SCROLLING LOW ENGINE POWER AND SERVICE ESC. IF YOU TURNED THE CAR OFF THEN BACK ON A FEW MINUTES LATER IT WOULD SEEM TO RUN RIGHT, ENGINE LIGHT WOULD STAY ON AND 3 CYCLES LATE... Read more
Incident date: Nov 26, 2014
CAR IS A 2008 PONTIAC G6 GXP - THE CAR IS CALLED CYBIL DUE TO IT'S ISSUES GOING ON ONE DAY AND NOT THE NEXT. I BOUGHT THE CAR BRAND NEW WITH 128 MILES ON IT. LATEST ACTIVITY IS THE ENGINE LIGHT COMING ON AND THE RADIO SCREEN SCROLLING LOW ENGINE POWER AND SERVICE ESC. IF YOU TURNED THE CAR OFF THEN BACK ON A FEW MINUTES LATER IT WOULD SEEM TO RUN RIGHT, ENGINE LIGHT WOULD STAY ON AND 3 CYCLES LATE... Read more
Incident date: Dec 5, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
PONTIAC
GRAND PRIX
(1999) - VEHICLE SPEED CONTROL
Dec 5, 2014
Incident date: Dec 3, 2014
MY DAUGHTER WAS DRIVING THE VEHICLE WHEN IT QUIT PROPERLY ACCELERATING. SHE BRAKE AND PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN SHE CALLED TO TELL ME SHE HAD BROKEN DOWN, SHE NOTICED FLAMES COMING FROM THE GOOD. SHE EXITED THE VEHICLE AND CALLED 911. THE ENTIRE ENGINE WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS. FIRE DEPARTMENT INFORMED OF A RECALL WE WERE NOT AWARE OF. GM DE... Read more
Fire
PONTIAC
GRAND PRIX
(1999) - ENGINE
Dec 5, 2014
Incident date: Dec 3, 2014
MY DAUGHTER WAS DRIVING THE VEHICLE WHEN IT QUIT PROPERLY ACCELERATING. SHE BRAKE AND PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN SHE CALLED TO TELL ME SHE HAD BROKEN DOWN, SHE NOTICED FLAMES COMING FROM THE GOOD. SHE EXITED THE VEHICLE AND CALLED 911. THE ENTIRE ENGINE WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS. FIRE DEPARTMENT INFORMED OF A RECALL WE WERE NOT AWARE OF. GM DE... Read more
Fire
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Dec 5, 2014
Incident date: Aug 2, 2014
HEADLIGHTS INTERMITTENTLY GO OFF WHILE DRIVING. HAPPENS 1-3 TIMES PER MONTH & NOT EVERY TIME I DRIVE THE CAR. GM DEALER TESTED EXTENSIVELY AND COULD NOT DUPLICATE IN SHOP. SUGGESTED I DRIVE TO THEIR SHOP WHEN IT HAPPENS AT NIGHT AGAIN, BUT NOT OPEN AT NIGHT! GM RECALL ON OTHER CARS WITH THE SAME PROBLEM 12-2014. WHEN I CALLED GM THEY SAID THERE IS NO RECALL FOR THE LIGHTING ISSUE I AM SUDDENLY ... Read more
Incident date: Dec 5, 2014
MY VEHICLE WAS ONE IN THE IGNITION SWITCH RECALL. HOWEVER, SINCE I BOUGHT THE VEHICLE EVER SO OFTEN AND MORE AND MORE THE GAUGES WILL GO CRAZY ALL LIGHTS (CHECK ENGINE, POWER STEERING, ANTITHEFT, ETC) WILL ALL GO ON AT ONCE! THIS HAPPENS AS I AM DRIVING IT AND WITHOUT WARNING (ON THE HIGHWAY, OR JUST DRIVING IN THE CITY). THE CAR ACTS AS IF I AM PRESSING THE GAS AND BRAKES AT THE SAME TIME AND I C... Read more
Incident date: Sep 18, 2014
THE PASSENGER SIDE AIRBAG SENSOR IS NO LONGER WORKING. THE SERVICE AIRBAG INDICATOR IS ILLUMINATED. THIS CAUSES THE ENTIRE AIRBAG SYSTEM TO NO LONGER FUNCTIONAL AND NEITHER AIRBAG WILL DEPLOY IN A CRASH. THIS IS A SAFETY ISSUE THAT MUST BE ADDRESSED BEFORE ANYONE LOSSES A LIFE DUE TO AIRBAG SYSTEM MALFUNCTION! *TR
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, AN UNKNOWN ODOR WAS PRESENT IN THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS FIRE COMING FROM UNDER THE GLOVE COMPARTMENT AND THE VEHICLE BECAME ENGULFED IN FLAMES. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILUR... Read more
Fire
Incident date: Dec 4, 2014
FOR SOMETIME MY VEHICLE AIRBAGS HAVE BEEN SHOWING A WARNING THAT THEY ARE NOT WORKING AND NEED TO BE SERVICED ,I CALLED PONTIAC BECAUSE AFTER RESEARCHING THIS I SAW THAT THEY HAD A RECALL ON SOME OF THESE VEHICLES BUT THEY SAID MINE IS NOT AFFECTED BY THIS . WELL APPARENTLY IT IS BECAUSE IT ISN'T WORKING CORRECTLY AND THEY DON'T WANT TO BE THE ONE TO HAVE IT CHECKED ,I HAVE TO DO IT AT MY EXPENS... Read more
Incident date: Jul 16, 2010
I HAVE WANTED ONE OF THESE CARS SINCE THEY FIRST COME OUT BEFORE I BOUGHT IT, BUT NOW I HATE IT!! I HAVE REPLACED THE HUBS 4 TIMES ON ONE SIDE AND TWICE ON THE OTHER, THANK GOODNESS THE FIRST TIME THE LEFT SIDE WAS REPLACED IT WAS COVERED BY A WARRANTY, I CALLED GM SOMEONE WAS SUPPOSE TO GET BACK WITH ME BUT OF CHORUS I'VE HEARD NOTHING, ALSO HAVE REPLACED HEADLIGHTS NUMEROUS TIMES AND WIRING HAR... Read more
Incident date: Oct 10, 2012
AIR BAG WARNING LIGHT IS ON CONTINUOUSLY. I'M SURE IT'S THE SAME SEAT SENSOR ISSUE EVERYONE ELSE IS HAVING WITH THE G8. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE CORRECTED VIA A RECALL. *TR
Incident date: Nov 30, 2014
THE SEAT HEATER ON THE DRIVER SIDE MELTED THROUGH THE FRONT OF THE SEAT BACK. IT MELTED ABOUT A NICKEL SIZE HOLE IN THE SEAT AND MELTED SEVERAL SPOTS IN THE CLOTHING I WAS WEARING. THE WIRE FOR THE HEATED SEATS IS STILL STICKING THROUGH THE HOLE. THE HEAT IN THAT ONE SPOT STILL GETS HOT WHEN THE SEAT HEATER BUTTON IS PRESSED, SO IT IS A CONTINUING SAFETY CONCERN TO ANYONE WHO DRIVES THE VEHICLE. ... Read more
Incident date: Dec 2, 2014
AT TIMES IM NOT ABLE TO GO OVER 15 MPH, OR THE ENGINE WILL SEND A READ OUT ON THE RADIO THAT STATES " ENGINE REDUCING POWER", THEN THE TRACTION WILL STATE (ON THE RADIO) THAT THE TRACTION HAS TURNED OFF AND THE LIGHT COMES ON, ALSO THE POWERSTEERING NOTIFICATION APPEARS ON THE RADIO AND THE CAR IS NOT ABEL TO BE STEERED. THE ENGINE WILL NO ALLOW ME TO GIVE THE CAR GAS TO ACCELERATE, AND THE ENGINE... Read more
Incident date: Dec 2, 2014
AT TIMES IM NOT ABLE TO GO OVER 15 MPH, OR THE ENGINE WILL SEND A READ OUT ON THE RADIO THAT STATES " ENGINE REDUCING POWER", THEN THE TRACTION WILL STATE (ON THE RADIO) THAT THE TRACTION HAS TURNED OFF AND THE LIGHT COMES ON, ALSO THE POWERSTEERING NOTIFICATION APPEARS ON THE RADIO AND THE CAR IS NOT ABEL TO BE STEERED. THE ENGINE WILL NO ALLOW ME TO GIVE THE CAR GAS TO ACCELERATE, AND THE ENGINE... Read more
Incident date: Dec 2, 2014
AT TIMES IM NOT ABLE TO GO OVER 15 MPH, OR THE ENGINE WILL SEND A READ OUT ON THE RADIO THAT STATES " ENGINE REDUCING POWER", THEN THE TRACTION WILL STATE (ON THE RADIO) THAT THE TRACTION HAS TURNED OFF AND THE LIGHT COMES ON, ALSO THE POWERSTEERING NOTIFICATION APPEARS ON THE RADIO AND THE CAR IS NOT ABEL TO BE STEERED. THE ENGINE WILL NO ALLOW ME TO GIVE THE CAR GAS TO ACCELERATE, AND THE ENGINE... Read more
Incident date: Dec 3, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT SLAMMED THE BRAKES TO AVOID HITTING A CHILD WHICH CAUSED HER TO HIT HER HEAD ON THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA C... Read more
Incident date: Jul 1, 2009
SERVICE AIR BAG MESSAGE APPEARS FREQUENTLY AND PASSENGER AIRBAG IS DISABLED, EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT. I UNDERSTAND THERE IS A RECALL FOR THIS IN VEHICLES WITH AFTERMARKET LEATHER SEATS, BUT SINCE MY VEHICLE HAS FACTORY LEATHER SEATS, I BELIEVE THE PROBLEM MAY EXTEND TO VEHICLES WITH FACTORY LEATHER SEATS AS WELL. THIS HAS BEEN HAPPENING FOR YEARS, BUT I ONLY RECENTLY REAL... Read more
Incident date: Jul 1, 2009
SERVICE AIR BAG MESSAGE APPEARS FREQUENTLY AND PASSENGER AIRBAG IS DISABLED, EVEN IF A PERSON IS SITTING IN THE PASSENGER SEAT. I UNDERSTAND THERE IS A RECALL FOR THIS IN VEHICLES WITH AFTERMARKET LEATHER SEATS, BUT SINCE MY VEHICLE HAS FACTORY LEATHER SEATS, I BELIEVE THE PROBLEM MAY EXTEND TO VEHICLES WITH FACTORY LEATHER SEATS AS WELL. THIS HAS BEEN HAPPENING FOR YEARS, BUT I ONLY RECENTLY REAL... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE DEALER STATED THAT THE COMPUTER BOX FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH, THE REDUCE ENGINE POWER LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE DEALER STATED THAT THE COMPUTER BOX FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Incident date: Oct 1, 2013
MY HEADLIGHTS KEEP GOING OUT ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE. THE HEADLIGHTS (LOW BEAM) STOP WORKING. THIS HAS HAPPENED 3 TIMES ON THE DRIVERS SIDE AND TWICE ON THE PASSENGER SIDE IN THE PAST YEAR. I KEEP HAVING TO GET THE HARNESS REPLACED BECAUSE THE WIRING THAT CONNECTS THE HARNESS TO SOCKET KEEPS MELTING. I HAVE OWNED THIS VEHICLE SINCE 2010 AND THE PROBLEM STARTED APPROXIMATELY 1 Y... Read more
Incident date: Oct 1, 2013
MY HEADLIGHTS KEEP GOING OUT ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE. THE HEADLIGHTS (LOW BEAM) STOP WORKING. THIS HAS HAPPENED 3 TIMES ON THE DRIVERS SIDE AND TWICE ON THE PASSENGER SIDE IN THE PAST YEAR. I KEEP HAVING TO GET THE HARNESS REPLACED BECAUSE THE WIRING THAT CONNECTS THE HARNESS TO SOCKET KEEPS MELTING. I HAVE OWNED THIS VEHICLE SINCE 2010 AND THE PROBLEM STARTED APPROXIMATELY 1 Y... Read more
Incident date: Nov 25, 2014
WHILE DRIVING DOWNHILL AT APPROXIMATELY 50 MPH, THE POWER STEERING WARNING INDICATOR WENT OFF AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN, SHORTY FOLLOWED BY THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR. I PULLED OFF ON THE SHOULDER OF THE ROAD AND TURNED THE ENGINE OFF AND RESTARTED THE ENGINE, AND THE POWER STEERING WORKED AGAIN, BUT THE SAME THING HAPPENED ONCE MORE ON MY 35 MILE... Read more
Incident date: Nov 25, 2014
WHILE DRIVING DOWNHILL AT APPROXIMATELY 50 MPH, THE POWER STEERING WARNING INDICATOR WENT OFF AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN, SHORTY FOLLOWED BY THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR. I PULLED OFF ON THE SHOULDER OF THE ROAD AND TURNED THE ENGINE OFF AND RESTARTED THE ENGINE, AND THE POWER STEERING WORKED AGAIN, BUT THE SAME THING HAPPENED ONCE MORE ON MY 35 MILE... Read more
Incident date: Jul 16, 2014
INSIDE PLASTIC PARTS BROKE ON DRIVER SIDE SEAT BELT. REPLACEMENT DOES NOT STAY BUCKLED. RECALLS - SEARCH RESULTS SEARCH RESULTS REPORT DATE : DECEMBER 2, 2014 AT 11:21 PM NHTSA CAMPAIGN ID NUMBER : 90V105000 VEHICLE MAKE / MODEL: MODEL YEAR(S): CHEVROLET / CAMARO 1984-1990 PONTIAC / FIREBIRD 1984-1990 MANUFACTURER: GENERAL MOTORS CORP. REPORT RECEIPT DATE:... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Dec 2, 2014
Incident date: Jun 21, 2014
WHEN LEAVING A FRIENDS HOUSE OUR LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. I TRIED TO MANUALLY MAKE THEM COME ON AND THEY STILL WOULD NOT ILLUMINATE. I STILL HAD HIGH BEAMS, TAIL LAMPS, AND SIDE MARKER LAMPS. I TURNED ON MY FOG LAMPS TO MAKE IT HOME WITH LIGHTING TO THE FRONT. *JS
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 2, 2014
Incident date: Jun 21, 2014
WHEN LEAVING A FRIENDS HOUSE OUR LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. I TRIED TO MANUALLY MAKE THEM COME ON AND THEY STILL WOULD NOT ILLUMINATE. I STILL HAD HIGH BEAMS, TAIL LAMPS, AND SIDE MARKER LAMPS. I TURNED ON MY FOG LAMPS TO MAKE IT HOME WITH LIGHTING TO THE FRONT. *JS
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 2, 2014
Incident date: Aug 20, 2012
I HAD THE EXACT SAME PROBLEM WITH A 2007 PONTIAC GRAND PRIX. IN MY CASE IT WAS THE HEADLAMP RELAY THAT NEEDED REPLACEMENT. I'M CONCERNED THIS MY BE THE SAME ISSUE AS FOR YESTERDAY'S ANNOUNCED RECALL BUT DID NOT SEE ANY PONTIACS LISTED AS BEING AFFECTED. FYI MY VIN WAS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 1... Read more
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Dec 2, 2014
Incident date: Oct 22, 2014
THE DAYTIME RUNNING LIGHTS STOPPED WORKING WHILE I WAS DRIVING AT NIGHT. I COULD NOT TURN THEM BACK ON MANUALLY OR BY RESTARTING THE CAR ETC. THE HIGH BEAMS, TURN SIGNALS, ETC. WERE NOT AFFECTED. THE FOLLOWING DAY AND FOR 2 WEEKS THE PROBLEM DID NOT REOCCUR THAT I NOTICED WHILE DRIVING DURING THE DAY OR NIGHT. AFTER 2 WEEKS, THE DAYTIME RUNNING LIGHTS COMPLETELY STOPPED WORKING AND I HAD TO HAVE T... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE CONTACT SCHEDULED THE RECALL REPAIR ON NOVEMBER 5, 2014. THE DEALER INSPECTED THE VEHICLE AND WAS INFORMED THAT THE PART WAS ORDERED. THE CONTACT WAS GIVEN AN UNREASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED TO WAIT ANOTHER TWO WEEKS AND WAS ... Read more
Incident date: Aug 29, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE KEY IN THE IGNITION. THE FAILURE PROGRESSED FOR MONTHS AND THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE REMEDY FOR THE RECALL REPAIR FAILED TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE ... Read more
Incident date: Jun 5, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING 25 MPH, THE IGNITION SWITCHED OFF INDEPENDENTLY AND CAUSED THE STEERING WHEEL TO LOCK WITHOUT WARNING. THE FAILURE CAUSED A FOUR VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILU... Read more
Crash
Incident date: Jun 5, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. WHILE DRIVING 25 MPH, THE IGNITION SWITCHED OFF INDEPENDENTLY AND CAUSED THE STEERING WHEEL TO LOCK WITHOUT WARNING. THE FAILURE CAUSED A FOUR VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILU... Read more
Crash
Incident date: Nov 20, 2014
VEHICLE WAS SLUGGISH TO START, SO I REPLACED THE BATTERY, THAT DIDN'T FIX THE PROBLEM. THE MECHANIC SAID HE SMELLED GAS, AND AFTER CHECKING IT, HE DETERMINED IT WAS THE FUEL PUMP. HE SAID THAT THERE WAS A RECALL FOR THIS PROBLEM, BUT THEN FOUND OUT IT WAS ONLY AVAILABLE FOR CERTAIN VIN NUMBERS. MY CAR IS THE CORRECT YEAR, CORRECT MODEL AND HAS THE PROBLEM DESCRIBED IN THE RECALL, BUT IT IS LIMITE... Read more
Incident date: Oct 17, 2014
I WAS IN A DRIVE THRU LINE AT A LOCAL RESTAURANT, WHEN I ATTEMPTED TO MOVE FORWARD IN LINE THE POWER STEERING WAS NOT WORKING AND A POWER STEERING FAILURE LIGHT APPEARED IN THE RADIO DISPLAY SCREEN. I HAD TO TURN OFF THE IGNITION AND RESTART THE VEHICLE TO CLEAR THE CONDITION. THIS SAME PROBLEM OCCURRED WHILE PULLING INTO A GAS STATION. AS I EXITED THE HIGHWAY AND ENTERED A GAS STATION I LOST POWE... Read more
PONTIAC
GRAND PRIX
(2001) - FUEL/PROPULSION SYSTEM
Nov 29, 2014
Incident date: Nov 29, 2014
AS I WAS DRIVING (APPROXIMATELY 1 MILE FROM HOME) I LET UP OFF OF THE ACCELERATOR BECAUSE I WAS ALMOST READY TO TURN O TO MY DESTINATION, WHEN I TOOK MY FOOT OFF OF THE ACCELERATOR THE ENGINE BEGAN REVVING UP AND THE ACCELERATOR WENT TO THE FLOOR, THE RPM NEEDLE WENT UP TO 7 AND IT SOUNDED AS IF THE ENGINE WAS GOING TO BLOW. I PUT THE CAR IN NEUTRAL AND HAD THE BRAKE PEDAL TO THE FLOOR AND THE CAR... Read more
PONTIAC
GRAND PRIX
(2001) - VEHICLE SPEED CONTROL
Nov 29, 2014
Incident date: Nov 29, 2014
AS I WAS DRIVING (APPROXIMATELY 1 MILE FROM HOME) I LET UP OFF OF THE ACCELERATOR BECAUSE I WAS ALMOST READY TO TURN O TO MY DESTINATION, WHEN I TOOK MY FOOT OFF OF THE ACCELERATOR THE ENGINE BEGAN REVVING UP AND THE ACCELERATOR WENT TO THE FLOOR, THE RPM NEEDLE WENT UP TO 7 AND IT SOUNDED AS IF THE ENGINE WAS GOING TO BLOW. I PUT THE CAR IN NEUTRAL AND HAD THE BRAKE PEDAL TO THE FLOOR AND THE CAR... Read more
Incident date: Nov 25, 2014
THIS IS THE SECOND TIME THE HEADLAMP ASSEMBLY WIRING HARNESS AND CONNECTOR HAS MELTED. A YEAR OR SO AGO THE PASSENGER SIDE HARNESS MELTED AND NOW, THE DRIVERS SIDE HAS MELTED. I AM CONCERNED ABOUT THIS BEING A POTENTIAL FIRE HAZARD, IF PARTS ARE BEING MELTED. I HAVE DONE AN INTERNET SEARCH AND HAVE FOUND THAT MANY OTHER PEOPLE AROUND THE COUNTY ARE EXPERIENCING THE SAME PROBLEM. *TR