Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 18, 2014
THIS IS MY SECOND COMPLAINT ABOUT THE SMELL OF FUEL FUMES A LADY THAT I SPOKE TO STATED THERE SHOULD BE AN INVESTIGATION ABOUT THIS ISSUE. FOR MY MAKE AND MODEL BUT NOT MY VIN NUMBER THERE HAS BEEN NUMEROUS RECALLS FOR A SITUATION DUE TO THE FUEL SYSTEM. GIVEN MY JOB RESPONSIBILITIES I HAVE TO CHARTER ADULTS WITH DISABILITIES AND I'VE BEEN PLACE UNDER NON VEHICLE COMPLIANCE DUE TO THE STRONG ODOR ... Read more
Incident date: Oct 14, 2014
FIRST I WANT TO INFORM YOU THAT YOUR WEBSITE DOES NOT WORK CORRECTLY WITH INTERNET EXPLORER. I TRIED TO FILE A COMPLAINT AND THE AFFECTED PARTS : SECTION WOULD NOT WORK. I'M USING SAFARI AND THE AFFECTED PARTS: SECTION WORKS. GM RECALL 14350 / NHTSA 14V400 SHOULD BE AMENDED TO HAVE GM PROVED TWO CUT KEYS WITH TWO KEY RINGS AND THE INSERTS LISTED ON THE RECALL. I WAS A GM SERVICE MANAGER A... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
Incident date: Dec 12, 2014
I RECENTLY TOOK MY 2007 PONTIAC SOLSTICE INTO A LOCAL GM DEALERSHIP TO HAVE THE IGNITION SWITCH REPLACED. WITHIN LESS OF A MONTH MY VEHICLE'A ENGINE LIGHT HAS CAME ON, MY CAR INDICATES THAT MY GAS CAP IS LOOSE, AN I AM HAVING ISSUES WITH THE TRANSMISSION SHIFT. WHEN I PURCHASED THE VEHICLE I BELIEVE THE CAR DEALERSHIP KNEW OF THE ISSUES PRIOR AND DID NOT RELAY THE INFORMATION TO ME. MY CAR IS TOO ... Read more
Incident date: Dec 12, 2014
I DROVE ON A MAIN HWY IN A MORE REMOTE LOCATION AT ABOUT 100KM WHEN ALL THE SUDDEN I HEARD A BIG BANG. AFTER COLLECTING MYSELF I REALIZED I COULD NOT SEE FORWARD AT ALL THE BACK MIRROR WAS KNOCKED OF THE WINDSHIELD AND THE SIDE MIRRORS WHERE MARGINALLY USABLE DUE TO TOO MUCH WATER AND SALT ON THE ROADS. WE BARELY MISSED A BIG TRUCK THAT WAS ONCOMING. I MANAGED TO PULL PARTIALLY OFF THE ROAD TO TH... Read more
Incident date: Dec 12, 2014
I DROVE ON A MAIN HWY IN A MORE REMOTE LOCATION AT ABOUT 100KM WHEN ALL THE SUDDEN I HEARD A BIG BANG. AFTER COLLECTING MYSELF I REALIZED I COULD NOT SEE FORWARD AT ALL THE BACK MIRROR WAS KNOCKED OF THE WINDSHIELD AND THE SIDE MIRRORS WHERE MARGINALLY USABLE DUE TO TOO MUCH WATER AND SALT ON THE ROADS. WE BARELY MISSED A BIG TRUCK THAT WAS ONCOMING. I MANAGED TO PULL PARTIALLY OFF THE ROAD TO TH... Read more
PONTIAC
GRAND PRIX
(2003) - ELECTRICAL SYSTEM
Dec 12, 2014
Incident date: Nov 3, 2014
IGNITION SWITCH CIRCUIT FAULTY CHECKED ON LINE SEEMS LIKE THERE IS A LOT OF COMPLAINTS PERTAINING TO THE SAME PROBLEM. *TR
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE CONTACT STARTED THE VEHICLE, IT ROLLED BACKWARDS WHILE IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE CONTACT STARTED THE VEHICLE, IT ROLLED BACKWARDS WHILE IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR CONSOLE MELTED. IN ADDITION, THE SHIFT LEVER FAILED TO SHIFT INTO THE DRIVE POSITION. IN ADDITION, THE CONTACT MENTIONED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR CONSOLE MELTED. IN ADDITION, THE SHIFT LEVER FAILED TO SHIFT INTO THE DRIVE POSITION. IN ADDITION, THE CONTACT MENTIONED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
Incident date: Nov 28, 2014
SERVICE AIRBAG LIGHT CAME ON. DEALER SAYS THE PASSENGER PRESENCE SYSTEM MODULE HAS FAILED AND IS $1260 TO REPLACE. AFTER LOOKING AT SEVERAL PONTIAC SOLSTICE ONLINE FORUMS, THIS APPEARS TO BE A COMMON FAILURE. *TR
Incident date: Jun 1, 2010
I HAVE A 2007 PONTIAC TORRENT, VIN [XXX], THAT APPEARS TO HAVE AN ISSUE WITH THE PASSENGER AIRBAG SENSOR, SYMPTOMS VERY SIMILAR TO GM RECALL # 07174. HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. ABOVE DATE AND MILEAGE ARE APPROXIMATE, AS I DON'T REMEMBER EXACTLY WHEN THIS ISSUE STARTED TO OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Dec 11, 2014
MY POWER STEERING WHEEL KEEP LOCKING UP ON ME. I HEARD THE SAME FROM OTHERS ABOUT THE PONTIAC G6 DOING THE SAME THING AND I FEEL THIS IS A SAFETY ISSUE, BECAUSE IF IN TRAFFIC YOUR WHEEL CAN LOCK UP ON YOU DOING 60 MILES PER HOUR ON A FREEWAY AND NOT BE ABLE TO TURN YOUR WHEEL IS HIGH PRIORITY MAINTENANCE PROBLEM. PLEASE TAKE THIS MESSAGE INTO CONSIDERATION AS WINTER TIME IS APPROACHING THANKS. ... Read more
Incident date: Jan 26, 2014
THE POWER STEERING LIGHT WAS BLINKING ON THE CONSOLE OFF AND ON SINCE I BOUGHT THE CAR (MARCH 2013). THE POWER STEERING WOULD SHAKE, MAKE CLICKING NOISES (I HAD REPEATEDLY CALLED THE PLACE I BOUGHT THE CAR AT AND THEY SAID SINCE THE CAR WAS BOUGHT USED AND THEY ARE NOT A SERVICE STATION IT WAS NOT THEIR PROBLEM). THE POWER STEERING WENT COMPLETELY OUT. I HAD TO TURN OFF THE CAR TO GET IT TO RESET.... Read more
Incident date: Jul 11, 2012
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN INCREASE IN BRAKING DISTANCE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A VIBRATION ON THE PEDALS AND THE STEERING WHEEL. THE VEHIC... Read more
Incident date: Jul 11, 2012
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN INCREASE IN BRAKING DISTANCE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A VIBRATION ON THE PEDALS AND THE STEERING WHEEL. THE VEHIC... Read more
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE TURN SIGNAL LIGHT FAILED TO ILLUMINATE ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Incident date: Oct 28, 2014
THE HEATER IS NOT BLOWING ANY HOT AIR AT ALL. THE KNOBS/SWITCHES ALL WORK AND IT FORCES AIR OUT BUT ITS VERY COLD AIR, AFTER READING THIS SITE AND OTHERS IT LOOKS LIKE THE BLEND DOOR IS BROKEN, THERE NEEDS TO BE A RECALL ON THIS. I SEEN THE SERVICE ALERT FOR IT BUT IT SAYS UP TO 100,000 MILES, MINE HAD MORE THAN THAT WHEN I PURCHASED IT, GM SHOULD AT LEAST PAY FOR IT NO MATTER HOW MANY MILES. I HA... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE AND ENGINE COOLING
Dec 10, 2014
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND DISCOVERED FLAMES. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE V... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 10, 2014
Incident date: Dec 10, 2014
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. *TR
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE PROGRESSIVELY FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THERE WAS A LOOSE TERMINAL CONNECTION TO THE BATTERY. AS A RESULT, THE TECHNICIAN REPLACED THE TERMINAL CABLES. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTU... Read more
Incident date: Nov 6, 2012
TL* THE CONTACT OWNED A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE DRIVER SUSTAINED A NECK AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTRO... Read more
Crash
1 injured
Incident date: Nov 6, 2012
TL* THE CONTACT OWNED A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE DRIVER SUSTAINED A NECK AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTRO... Read more
Crash
1 injured
Incident date: Jun 5, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G5. PRIOR TO THE VEHICLE BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE CONTACT WAS CONCERNED WITH TURNING THE KEY INTO THE ON POSITION TO START THE VEHICLE. AFTER THE RECALL REPAIR WAS PERFORMED, THERE WERE SIGNIFICANT DAMAGES THAT THE CONTACT DID NOT HAVE BEFORE THE REPAIRS. THE CONTACT INDICATED THAT THE ELECTRIC POWER... Read more
Incident date: Dec 1, 2014
I TOOK MY CAR TO THE DEALER FOR FUEL LEAKS AND THEY REPLACED THE RECALL ITEMS( FUEL PUMP) ON THE FUEL SYSTEM. I DROVE HOME AND FILLED IT UP TO FIND GALLONS OF GASOLINE POURING DOWN MY DRIVEWAY. DROPPED IT OFF AT THE DEALER AFTER HOURS SO THE COULD ENJOY THE GAS LEAK. CALLED THEM TO LEARN THAT THE TANK IS ALSO CRACKED NEAR THE FILL AREA. THEY DIDN'T FIND THIS DURING THE ORIGINAL FIX? VERY LUCK NOT ... Read more
Incident date: Mar 27, 2004
TL* THE CONTACT OWNED A 2002 PONTIAC TRANS AM. WHILE DRIVING APPROXIMATELY 95 MPH IN FOURTH GEAR, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DROVE DOWN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO RETRACT. A POLICE REPORT WAS FILED. THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYE... Read more
Crash
2 injured
Incident date: Mar 27, 2004
TL* THE CONTACT OWNED A 2002 PONTIAC TRANS AM. WHILE DRIVING APPROXIMATELY 95 MPH IN FOURTH GEAR, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DROVE DOWN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO RETRACT. A POLICE REPORT WAS FILED. THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYE... Read more
Crash
2 injured
Incident date: Mar 27, 2004
TL* THE CONTACT OWNED A 2002 PONTIAC TRANS AM. WHILE DRIVING APPROXIMATELY 95 MPH IN FOURTH GEAR, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DROVE DOWN AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO RETRACT. A POLICE REPORT WAS FILED. THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYE... Read more
Crash
2 injured
Incident date: Dec 1, 2014
1999 PONTIAC GRAND AM. CONSUMER STATES THE VEHICLE WAS SCRAPED BECAUSE OF THE DASH CATCHING ON FIRE AND ALL THE ELECTRIC PARTS IN THE WINDOW STOPPED WORKING. *TGW ALSO, THE TRANSMISSION WAS INOPERATIVE. *JB
Fire
Incident date: Dec 1, 2014
1999 PONTIAC GRAND AM. CONSUMER STATES THE VEHICLE WAS SCRAPED BECAUSE OF THE DASH CATCHING ON FIRE AND ALL THE ELECTRIC PARTS IN THE WINDOW STOPPED WORKING. *TGW ALSO, THE TRANSMISSION WAS INOPERATIVE. *JB
Fire
Incident date: Nov 11, 2014
VEHICLE IGNITION SHUT OFF CAUSING DRIVER TO LOSE CONTROL AND SLIDING LEFT OF CENTER HITTING ANOTHER VEHICLE.....UPDATED 12/30/15 *BF *TR UPDATED 9/8/2017*CN
Crash
2 injured
2 deaths
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT A LOW SPEED, THE SECURITY LIGHT FLASHED AND THEN SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SECURITY SENSOR NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS ... Read more
Incident date: Aug 13, 2014
I WAS DRIVING THE CAR AND WAS STOPPED IN HEAVY TRAFFIC. THE CAR STARTED SHAKING VERY BADLY AND TRYING TO MOVE FORWARD, ALTHOUGH THE BRAKES WERE PRESSED ALL THE WAY DOWN. THIS HAS HAPPENED AGAIN OCCASIONALLY, AND HAVE NOTICED A PATTERN OF WHEN I AM STOPPED FOR ABOUT 10-25 MINUTES THE CAR STARTS VIOLENTLY SHAKING AND FEELS LIKE THE BRAKES ARE ABOUT TO GIVE WAY, ALTHOUGH THEY ARE BEING FULLY PRESSED.... Read more
Incident date: Dec 9, 2014
I WAS GOING AROUND THE CORNER AT ABOUT 30 MPH LOST CONTROL OF STEERING, HIT THE BRAKES AND SLID INTO THE GUARDRAIL BOUNCED OFF AND CAME TO A STOP SIDEWAYS IN THE ROADWAY THEN A TRUCK HIT THE FRONT DRIVER SIDE OF THE CAR CAUSING FURTHER DAMAGE. *TR
Crash
Incident date: Dec 8, 2014
PROBLEMS: POWER STEERING RANDOMLY STOPS WORKING, STEERING WHEEL WILL SHAKE. WHEN FIRST STARTING CAR RADIO SCREEN READS "POWER STEERING". NO POWER STEERING, OFTEN TURNING CAR OFF THEN BACK ON TEMPORARILY FIXES ISSUE, BUT IT SOON RETURNS. YESTERDAY MORNING I WAS DRIVING THE 2007 PONTIAC G6 AND THE POWER STEERING STOPPED WORKING AND CAUSED TO GO OFF THE ROAD. AFTER GETTING IT TOED HOME POWER STEERIN... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE AND ENGINE COOLING
Dec 9, 2014
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS SMOKE COMING FROM THE HOOD. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THERE WAS A FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AN... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Dec 9, 2014
Incident date: Oct 1, 2014
CONTACTED DEALER REGARDING THE RECALLED PART. I WAS NOTIFIED THAT THEY DID NOT HAVE THE PART TO FIX THE ISSUE AND THAT THEY WOULD CALL. OVER 2 MONTHS LATER AND STILL NOT CONTACT. *TR
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING:HEADLIGHTS
Dec 8, 2014
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE LIGHTS ILLUMINATED, BUT THEN SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 65 MPH, THE KEY RELEASED FROM THE IGNITION AND ALL THE LIGHTS ON THE INSTRUMENT PANEL TURNED OFF. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SY... Read more
Incident date: Nov 30, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY RELEASED OUT OF THE IGNITION INDEPENDENTLY, THE SIGNAL LIGHTS AND EMERGENCY LIGHTS FAILED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR REPA... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE DEALER DISCOVERED THAT THERE WAS A FUEL LEAK; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Incident date: Sep 24, 2014
PONTIAC G6 2007 90,000 MILES FUEL SYSTEM LEAK STARTED SMELLING FUEL FUMES , I LIFTED THE CAR AND NOTICED A LEAK COMING FROM TOP OF THE FUEL TANK AND WAS LEAKING DOWN AFT SIDE OF FUEL TANK AND ONTO EXHAUST PIPE; NOW THAT HAS ME CONCERNED. I'VE READ PLENTY OF OTHER INSTANCES WITH CUSTOMERS HAVING THE SAME PROBLEM. IS THERE ANY SOLUTION FROM THE MANUFACTURER SUCH AS A RECALL OR SPECIAL FIX? *T... Read more
Incident date: Dec 7, 2014
I HAVE BEEN FEELING VERY BAD SHAKING IN STEERING WHEEL LATELY. TOOK TO HAVE AN ALIGNMENT DONE AND THERE IS NOW A LITTLE LESS SHAKING BUT STILL SHAKES. WHEEL IS ACTUALLY FEELING REALLY LOSE WHICH TO MY PAST EXPERIENCE IS WHEN THE STEERING ISSUE STARTS BECAUSE ITS LIKE IT GETS REALLY LOOSE BEFORE IT LOCKS UP ON YOU. WELL ANYWAY YESTERDAY WHILE DRIVING THE POWER STEERING LIGHT CAME ON. WHEN I CHE... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AFTER IT WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more