Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Oct 16, 2014
2005 PONTIAC G6. WHILE VEHICLE IN MOTION, VEHICLE LOST POWER AND LOST POWER STEERING. *TA THE CONSUMER EXPERIENCED PROBLEMS WITH THE BRAKE LAMP, THE IGNITION SWITCH AND THE TRANSMISSION CABLE FRACTURED. *JB
Incident date: Oct 16, 2014
2005 PONTIAC G6. WHILE VEHICLE IN MOTION, VEHICLE LOST POWER AND LOST POWER STEERING. *TA THE CONSUMER EXPERIENCED PROBLEMS WITH THE BRAKE LAMP, THE IGNITION SWITCH AND THE TRANSMISSION CABLE FRACTURED. *JB
Incident date: Jul 24, 2012
I AM ACTUALLY FROM OTTAWA, ONTARIO CANADA. I COULD NOT ENTER THAT BELOW. THIS IS A PERSISTENT ISSUE. IT OCCURS APPROX. TWICE A MONTH. MY CAR AT RANDOM INTERVALS OF TIME WILL BEEP FOUR TIMES AND MY READOUT ON THE DASHBOARD WILL GIVE ME A POWERSTEERING MESSAGE. MY SPEEDOMETER AND RPM GAUGES WILL GO UP AND DOWN CLEARLY NOT DISPLAYING THE CHANGES IN MY DRIVING AT THE TIME. THE CAR BEGINS TO ... Read more
Incident date: Jul 24, 2012
I AM ACTUALLY FROM OTTAWA, ONTARIO CANADA. I COULD NOT ENTER THAT BELOW. THIS IS A PERSISTENT ISSUE. IT OCCURS APPROX. TWICE A MONTH. MY CAR AT RANDOM INTERVALS OF TIME WILL BEEP FOUR TIMES AND MY READOUT ON THE DASHBOARD WILL GIVE ME A POWERSTEERING MESSAGE. MY SPEEDOMETER AND RPM GAUGES WILL GO UP AND DOWN CLEARLY NOT DISPLAYING THE CHANGES IN MY DRIVING AT THE TIME. THE CAR BEGINS TO ... Read more
Incident date: Dec 1, 2014
2000 PONTIAC GRAND AM THE CAR KEY CUT OFF WHEN DRIVING. *MW THE CONSUMER STATED THE STARTER AND ALTERNATOR FAILED.
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE EMERGENCY HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Nov 4, 2014
2003 PONTIAC GRAND AM UNINTENDED IGNITION KEY ROTATION. *MW THE RECALL WAS PERFORMED. *JB
Incident date: Aug 22, 2009
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. BUT, REFUSED TO FIX THE PROBLEM. THE FAILURE MILEA... Read more
Incident date: Mar 22, 2012
2007 PONTIAC G6 CONSUMER SEEKING REIMBURSEMENT *CN ACCORDING TO THE REPAIR INVOICE, THE POWER STEERING HOSE, POWER STEERING PUMP AND STEERING GEAR WERE REPLACED. *JB
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE POWER STEERING FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14E044000 (STEERING) AND 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,... Read more
Incident date: Dec 17, 2014
FAULTY STEERING TORQUE SENSOR. RECALL ON YEAR,MAKE,MODEL BUT DOESNT INCLUDE MY VIN NHTSA RECALL # 14V-153, GM BULLETIN 14116. WHILE MY WIFE WAS DRIVING THE CAR IT MADE AN ALARM NOISE, THEN THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN. SHE WAS ABLE TO BRING MY CAR TO A STOP ON THE SHOULDER WITHOUT HITTING ANYTHING. AFTER STARING AND STOPPING THE CAR MULTIPLE TIMES, AROUND 10 MINUTES LATER... Read more
Incident date: Nov 3, 2014
MULTIPLE INSTANCES OF LOSS OF POWER STEERING. IN ALL CASES VEHICLE WAS DRIVEN OUT OF THE TRAFFIC LANES, PARKED AND ENGINE SHUT OFF. POWER STEERING WAS EVENTUALLY RESTORED ON RESTART. THERE WAS NO OBVIOUS PATTERN TO THE LOSS OF POWER STEERING. VEHICLE WAS TAKEN TO AUTHORIZED GM SERVICE CENTER FOR REPAIR. DIAGNOSTICS TROUBLE CODE C0545 STEERING WHEEL TORQUE INPUT RESULTED IN REPLACEMENT OF A FAULTY ... Read more
Incident date: Dec 22, 2014
I HAVE NOTICED THAT SOMETIMES MY CAR PULLS WHEN I AM AT REST AND DRIVING. TODAY, I SAT IN MY CAR TO GET SOME HEAT ON MY LUNCH BREAK. MY CAR BEGAN TO SHAKE VIOLENTLY AND MESSAGES AND LIGHTS POPPED UP. THE ENGINE, TCS AND ESC LIGHTS CAME ON. I TURNED IT OFF AND CRANK IT AGAIN AND I COULD HEAR THE ENGINE RATTLING. THAT HAPPENED AROUND 1 PM. I GOT OFF AROUND 730 PM TONIGHT AND AS I DROVE THE CAR RODE ... Read more
Incident date: Dec 22, 2014
I HAVE NOTICED THAT SOMETIMES MY CAR PULLS WHEN I AM AT REST AND DRIVING. TODAY, I SAT IN MY CAR TO GET SOME HEAT ON MY LUNCH BREAK. MY CAR BEGAN TO SHAKE VIOLENTLY AND MESSAGES AND LIGHTS POPPED UP. THE ENGINE, TCS AND ESC LIGHTS CAME ON. I TURNED IT OFF AND CRANK IT AGAIN AND I COULD HEAR THE ENGINE RATTLING. THAT HAPPENED AROUND 1 PM. I GOT OFF AROUND 730 PM TONIGHT AND AS I DROVE THE CAR RODE ... Read more
Incident date: Dec 22, 2014
I HAVE NOTICED THAT SOMETIMES MY CAR PULLS WHEN I AM AT REST AND DRIVING. TODAY, I SAT IN MY CAR TO GET SOME HEAT ON MY LUNCH BREAK. MY CAR BEGAN TO SHAKE VIOLENTLY AND MESSAGES AND LIGHTS POPPED UP. THE ENGINE, TCS AND ESC LIGHTS CAME ON. I TURNED IT OFF AND CRANK IT AGAIN AND I COULD HEAR THE ENGINE RATTLING. THAT HAPPENED AROUND 1 PM. I GOT OFF AROUND 730 PM TONIGHT AND AS I DROVE THE CAR RODE ... Read more
Incident date: Dec 15, 2014
I OWN A 2006 PONTIAC G6 WHICH HAS BEEN RECALLED FOR POWER STEERING FAILURE. MY PARTICULAR VIN NUMBER WAS NOT IN THE RECALL SO I WAS NOT SENT A NOTICE. I WAS SENT NOTICES FOR RECALLS TO THE CAR FOR "BRAKE LAMP MALFUNCTION" AND "TRANSMISSION SHIFT CABLE FRACTURE". ON DEC 15, 2014 WHILE DRIVING ON THE FLORIDA TURNPIKE FROM KISSIMMEE, FL TO DOWN TOWN ORLANDO, THE POWER STEERING IN MY CAR FAILED! ... Read more
Incident date: Dec 21, 2014
LEFT LOW BEAM NOT WORKING. REPLACED WITH NEW BULB TWICE IN A MONTH. BACK IN 2013, A MONTH AFTER PURCHASING USED VEHICLE, I HAD THE SAME PROBLEM. I REPLACES THE LEFT LOW BEAM LIGHT THREE TIMES IN ONE MONTH AND THEN TOOK TO DEALER WHO SAD THE HARNESS HAD MELTED. THIS NEEDS TO BE RECALLED. THIS IS SERIOUSLY DANGEROUS! *TR
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Dec 20, 2014
Incident date: Nov 21, 2014
APPROXIMATELY AFTER 3 MINUTES OF DRIVING THE HEAD LIGHTS GO OUT. THE HIGH BEAMS STILL WORK. IF THE CAR IS OFF FOR 5 MINUTES IT SEEMS TO RESET, BUT WILL ONLY LAST 3 MINUTES AGAIN.
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 20, 2014
Incident date: Nov 21, 2014
APPROXIMATELY AFTER 3 MINUTES OF DRIVING THE HEAD LIGHTS GO OUT. THE HIGH BEAMS STILL WORK. IF THE CAR IS OFF FOR 5 MINUTES IT SEEMS TO RESET, BUT WILL ONLY LAST 3 MINUTES AGAIN.
Incident date: Dec 19, 2014
OWNER OF THE 2004 PONTIAC WAS LEAVING WORK AND JUST CUT OFF WHILE IN RUN POSITION. *TR
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Dec 19, 2014
Incident date: Dec 19, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE KEY FAILED TO TURN IN THE IGNITION AND FRACTURED. THE CONTACT STATED THAT PRIOR TO THE RECALL REMEDY, THE VEHICLE DID NOT EXPERIENCE A FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE... Read more
Incident date: Dec 10, 2014
THE CONNECTOR AT THE BACK OF THE HVAC CONTROL PANEL CAUGHT FIRE. *TR
Fire
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICL... Read more
Incident date: Nov 28, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICL... Read more
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIR BAG COMPARTMENT EMITTED SMOKE AND MADE AN ABNORMAL NOISE. ADDITIONALLY, ALL OF THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MAD... Read more
Fire
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMITTED FROM UNDER THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SWAY BACK AND FORTH AS THE SERVICE ENGINE AND MAINTENANCE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND ... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMITTED FROM UNDER THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SWAY BACK AND FORTH AS THE SERVICE ENGINE AND MAINTENANCE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND ... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE FUEL LINES WERE CORRODED CAUSING FUEL TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Incident date: Oct 15, 2014
THE AIRBAG WARNING LIGHT STARTED COMING ON AND OFF AND THE SERVICE AIRBAG MESSAGE. WHEN A PERSON IS SITTING IN THE PASSENGER SIDE SEAT THE AIRBAG DOES NOT SHOW AS BEING ON. TOOK IT TO THE DEALER TO HAVE FIXED AND WITHIN 10 MINUTES OF PICKING IT UP FROM THE DEALERSHIP THE AIRBAG WARNING LIGHT AND SERVICE AIRBAG MESSAGE CAME ON AND NOW DOESN'T GO OFF. CALLED ARBORGAST TO TELL THEM THE PROBLEM ISN... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM:IGNITION:MODULE
Dec 18, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 17, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS SMOKE AND SPARKS COMING FROM BOTH THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). A POLICE REPORT WAS FILED AND THERE WERE... Read more
Fire
Incident date: Aug 29, 2012
I WAS INFORMED BY MAIL FROM GM ABOUT 6 MONTHS AGO THAT THE VEHICLE WAS SUBJECT TO A RECALL FOR PASSENGER AIR BAG (GM SAFETY RECALL 13112), AND THAT I WOULD BE INFORMED WHEN PARTS WERE AVAILABLE. UPON FOLLOWING UP TODAY WITH GM TO OBTAIN AN UPDATE (PHONE NUMBER 800 521 7300) I WAS INFORMED THAT THEY HAVE NO INFORMATION FOR A RECALL OF THE VEHICLE. GM ASSIGNED CASE # 71-1412420838 TO MY CALL. AT ... Read more
Incident date: Jul 1, 2014
WHILE DRIVING THERE IS A BAD FUEL SMELL COMING FROM THE REAR AREA OF THE CAR. THE SMELL WAS FAINT IN THE BEGINNING BUT THE LONGER I WAIT TO HAVE IT FIXED THE WORSE IT BECOMES. THIS IS A SERIOUS ISSUE THAT SHOULD BE RECALLED BY GM THE INHALATION OF GAS FUMES IS NOT SAFE BUT THE COST TO HAVE THIS FIXED IS ANYWHERE FROM $400 TO $1000 DEPENDING ON WHERE YOU GO TO HAVE IT FIXED. THIS IS A MANUFACTURE D... Read more
Incident date: Nov 25, 2014
2009 PONTIAC G6 PASSENGER SIDE HEADLIGHT WOULD INTERMITTENTLY GO OFF AND FINALLY STAYED OFF. AFTER REMOVING THE HEADLIGHT ASSEMBLY, I FOUND A MELTED CONNECT TO THE LIGHT BULB ITSELF. I FOUND A REPLACEMENT CONNECTOR AT NAPA AUTO PARTS AND REPLACED IT. IT WORKED FOR 3 WEEKS AND WENT OUT AGAIN. UPON OPENING UP THE LIGHT, I FOUND THE NEW CONNECTOR MELTED AGAIN. THERE IS A WIRING PROBLEM CAUSING THIS C... Read more
Incident date: Nov 25, 2014
2009 PONTIAC G6 PASSENGER SIDE HEADLIGHT WOULD INTERMITTENTLY GO OFF AND FINALLY STAYED OFF. AFTER REMOVING THE HEADLIGHT ASSEMBLY, I FOUND A MELTED CONNECT TO THE LIGHT BULB ITSELF. I FOUND A REPLACEMENT CONNECTOR AT NAPA AUTO PARTS AND REPLACED IT. IT WORKED FOR 3 WEEKS AND WENT OUT AGAIN. UPON OPENING UP THE LIGHT, I FOUND THE NEW CONNECTOR MELTED AGAIN. THERE IS A WIRING PROBLEM CAUSING THIS C... Read more
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTUR... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Jul 29, 2013
I HAVE HAD AN ONGOING EMAIL THREAD WITH [XXX] AT GM CUST SVC SINCE 09/24/2014 CONCERNING MY NON-ATTACHED DRIVERS SEAT. LET ME AGAIN REPEAT: MY DRIVER SEAT IS NEITHER PERMANENTLY NOR SECURELY ATTACHED TO THE VEHICLE. I RECEIVED ONE LOW-BALL ESTIMATE FROM AN AUTO SHOP WHO PRICED $425 TO REPAIR THE SEAT; I THEN RECENTLY HAD THE LOCAL GM DEALERSHIP LOOK AT IT - AND THEY QUOTED OVER $1,000 TO REPLACE ... Read more
Incident date: Apr 2, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE TRACTION CONTROL AND THE POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEER... Read more
PONTIAC
GRAND PRIX
(2000) - STEERING
Dec 16, 2014
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING SEIZED AND CAUSED THE STEERING WHEEL TO LOCK. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND PELVIS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Crash
1 injured
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR PANEL WAS SEPARATING FROM THE DOOR CAUSING THE DOOR TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT, WHO DIAGNOSED THAT INSIDE DOOR PANEL NEEDED TO BE REPLACED. HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000... Read more
Incident date: Dec 9, 2014
TOOK CAR IN TO BE SERVICED FOR RECALLS. 14118 ELECTRICAL POWER STEERING ASSIST, 13036 BRAKE LAMP MALFUNCTION, 12106 SHIFT LEVER INDICATOR MAY NOT DISPLAY CORRECT.ALL ON SATURDAY. I ASKED TO SEE THE PARTS THAT WERE REMOVED I WAS TOLD THEY BELONG TO GM. I ASKED HOW DO I KNOW THAT THE SERVICES WERE PERFORMED.STEERING WHEEL LOCKED UP. FOUGHT TO GET WHEEL TO TURN WENT BACK TO DEALERSHIP EXPLAINED WHAT ... Read more
Incident date: Dec 9, 2014
TOOK CAR IN TO BE SERVICED FOR RECALLS. 14118 ELECTRICAL POWER STEERING ASSIST, 13036 BRAKE LAMP MALFUNCTION, 12106 SHIFT LEVER INDICATOR MAY NOT DISPLAY CORRECT.ALL ON SATURDAY. I ASKED TO SEE THE PARTS THAT WERE REMOVED I WAS TOLD THEY BELONG TO GM. I ASKED HOW DO I KNOW THAT THE SERVICES WERE PERFORMED.STEERING WHEEL LOCKED UP. FOUGHT TO GET WHEEL TO TURN WENT BACK TO DEALERSHIP EXPLAINED WHAT ... Read more
Incident date: Dec 3, 2014
I BECAME THE RECENT OWNER OF THE ABOVE VEHICLE. THERE IS A NOISE FROM THE STEERING COLUMN AND THE POWER STEERING IS SLIGHTLY HARD TO TURN. THERE ARE TWO RECALLS FOR POWER STEERING PROBLEMS WITH THIS VEHICLE HOWEVER CHEVROLET CUSTOMER SERVICE SAYS THAT THERE ARE NO ACTIVE RECALLS FOR THE STEERING PROBLEMS ON THIS CAR. THEY GAVE ME A REFERENCE #71-1410099624 FOR MY CALL. THIS CAR IS DRIVEN BY CO... Read more
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE WOULD JERK WHEN THE BRAKE PEDAL WAS ENGAGED. ALSO, THE CONTACT MENTIONED THAT THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE STARTED TO OCCUR AFTER THE... Read more
Incident date: Dec 1, 2014
2006,2008,2009 PONTIAC G6 AND SOLSTICE HAS RECEIVED RECALL NOTICES ON ALL THREE VEHICLES AND CARS HAS NOT BEEN SERVICED YET. *TA THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE, AND HE WOULD BE PLACED ON A LIST. *JB
Incident date: Mar 31, 2013
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDEWALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Crash