Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 39,107 complaints for PONTIAC

PONTIAC GRAND AM (2002) — AIR BAGS Dec 19, 2014
Incident date: May 19, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIR BAG COMPARTMENT EMITTED SMOKE AND MADE AN ABNORMAL NOISE. ADDITIONALLY, ALL OF THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MAD... Read more
Fire
PONTIAC GRAND AM (2001) — SUSPENSION:FRONT:WHEEL BEARING Dec 18, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMITTED FROM UNDER THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SWAY BACK AND FORTH AS THE SERVICE ENGINE AND MAINTENANCE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND ... Read more
PONTIAC GRAND AM (2001) — ELECTRICAL SYSTEM:IGNITION:SWITCH Dec 18, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMITTED FROM UNDER THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SWAY BACK AND FORTH AS THE SERVICE ENGINE AND MAINTENANCE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND ... Read more
PONTIAC G5 (2007) — FUEL/PROPULSION SYSTEM Dec 18, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE FUEL LINES WERE CORRODED CAUSING FUEL TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
PONTIAC G6 (2008) — AIR BAGS Dec 18, 2014
Incident date: Oct 15, 2014
THE AIRBAG WARNING LIGHT STARTED COMING ON AND OFF AND THE SERVICE AIRBAG MESSAGE. WHEN A PERSON IS SITTING IN THE PASSENGER SIDE SEAT THE AIRBAG DOES NOT SHOW AS BEING ON. TOOK IT TO THE DEALER TO HAVE FIXED AND WITHIN 10 MINUTES OF PICKING IT UP FROM THE DEALERSHIP THE AIRBAG WARNING LIGHT AND SERVICE AIRBAG MESSAGE CAME ON AND NOW DOESN'T GO OFF. CALLED ARBORGAST TO TELL THEM THE PROBLEM ISN... Read more
PONTIAC GRAND PRIX (2004) — ELECTRICAL SYSTEM:IGNITION:MODULE Dec 18, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.
PONTIAC GRAND PRIX (2002) — ENGINE Dec 17, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS SMOKE AND SPARKS COMING FROM BOTH THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). A POLICE REPORT WAS FILED AND THERE WERE... Read more
Fire
PONTIAC VIBE (2004) — AIR BAGS Dec 17, 2014
Incident date: Aug 29, 2012
I WAS INFORMED BY MAIL FROM GM ABOUT 6 MONTHS AGO THAT THE VEHICLE WAS SUBJECT TO A RECALL FOR PASSENGER AIR BAG (GM SAFETY RECALL 13112), AND THAT I WOULD BE INFORMED WHEN PARTS WERE AVAILABLE. UPON FOLLOWING UP TODAY WITH GM TO OBTAIN AN UPDATE (PHONE NUMBER 800 521 7300) I WAS INFORMED THAT THEY HAVE NO INFORMATION FOR A RECALL OF THE VEHICLE. GM ASSIGNED CASE # 71-1412420838 TO MY CALL. AT ... Read more
PONTIAC G6 (2007) — FUEL/PROPULSION SYSTEM Dec 17, 2014
Incident date: Jul 1, 2014
WHILE DRIVING THERE IS A BAD FUEL SMELL COMING FROM THE REAR AREA OF THE CAR. THE SMELL WAS FAINT IN THE BEGINNING BUT THE LONGER I WAIT TO HAVE IT FIXED THE WORSE IT BECOMES. THIS IS A SERIOUS ISSUE THAT SHOULD BE RECALLED BY GM THE INHALATION OF GAS FUMES IS NOT SAFE BUT THE COST TO HAVE THIS FIXED IS ANYWHERE FROM $400 TO $1000 DEPENDING ON WHERE YOU GO TO HAVE IT FIXED. THIS IS A MANUFACTURE D... Read more
PONTIAC G6 (2009) — ELECTRICAL SYSTEM Dec 17, 2014
Incident date: Nov 25, 2014
2009 PONTIAC G6 PASSENGER SIDE HEADLIGHT WOULD INTERMITTENTLY GO OFF AND FINALLY STAYED OFF. AFTER REMOVING THE HEADLIGHT ASSEMBLY, I FOUND A MELTED CONNECT TO THE LIGHT BULB ITSELF. I FOUND A REPLACEMENT CONNECTOR AT NAPA AUTO PARTS AND REPLACED IT. IT WORKED FOR 3 WEEKS AND WENT OUT AGAIN. UPON OPENING UP THE LIGHT, I FOUND THE NEW CONNECTOR MELTED AGAIN. THERE IS A WIRING PROBLEM CAUSING THIS C... Read more
PONTIAC G6 (2009) — EXTERIOR LIGHTING Dec 17, 2014
Incident date: Nov 25, 2014
2009 PONTIAC G6 PASSENGER SIDE HEADLIGHT WOULD INTERMITTENTLY GO OFF AND FINALLY STAYED OFF. AFTER REMOVING THE HEADLIGHT ASSEMBLY, I FOUND A MELTED CONNECT TO THE LIGHT BULB ITSELF. I FOUND A REPLACEMENT CONNECTOR AT NAPA AUTO PARTS AND REPLACED IT. IT WORKED FOR 3 WEEKS AND WENT OUT AGAIN. UPON OPENING UP THE LIGHT, I FOUND THE NEW CONNECTOR MELTED AGAIN. THERE IS A WIRING PROBLEM CAUSING THIS C... Read more
PONTIAC G6 (2006) — STEERING Dec 16, 2014
Incident date: Jan 9, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTUR... Read more
PONTIAC G6 (2008) — STEERING Dec 16, 2014
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
PONTIAC G6 (2008) — SEATS Dec 16, 2014
Incident date: Jul 29, 2013
I HAVE HAD AN ONGOING EMAIL THREAD WITH [XXX] AT GM CUST SVC SINCE 09/24/2014 CONCERNING MY NON-ATTACHED DRIVERS SEAT. LET ME AGAIN REPEAT: MY DRIVER SEAT IS NEITHER PERMANENTLY NOR SECURELY ATTACHED TO THE VEHICLE. I RECEIVED ONE LOW-BALL ESTIMATE FROM AN AUTO SHOP WHO PRICED $425 TO REPAIR THE SEAT; I THEN RECENTLY HAD THE LOCAL GM DEALERSHIP LOOK AT IT - AND THEY QUOTED OVER $1,000 TO REPLACE ... Read more
PONTIAC G6 (2010) — STEERING:COLUMN Dec 16, 2014
Incident date: Apr 2, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE TRACTION CONTROL AND THE POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEER... Read more
PONTIAC GRAND PRIX (2000) — STEERING Dec 16, 2014
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING SEIZED AND CAUSED THE STEERING WHEEL TO LOCK. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND PELVIS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Crash 1 injured
PONTIAC AZTEK (2003) — ELECTRICAL SYSTEM Dec 16, 2014
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
PONTIAC AZTEK (2003) — STEERING Dec 16, 2014
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
PONTIAC AZTEK (2003) — FUEL/PROPULSION SYSTEM Dec 16, 2014
Incident date: Sep 18, 2013
NOT EXACTLY SURE OF THE DATE OF THESE INCIDENTS, BUT I CAN SMELL FUMES COMING THROUGH THE VENTS WHEN I AM DRIVING, HAD TO GET THIS CHECKED A FEW WEEKS AGO. THE MECHANIC SAID THE GAS WAS LEAKING REPLACED THIS PART. I AM STILL SMELLING SOMETHING IN THE ENGINE AREA. I AM NOT SURE WHAT AND WHY. THE VEHICLE ALSO FEELS LIKE IT IS SHAKING WHEN I APPLY THE BRAKES, AND THE BRAKES ARE FINE. IT USUALLY DOES ... Read more
PONTIAC G5 (2009) — STRUCTURE:BODY:DOOR Dec 16, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR PANEL WAS SEPARATING FROM THE DOOR CAUSING THE DOOR TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT, WHO DIAGNOSED THAT INSIDE DOOR PANEL NEEDED TO BE REPLACED. HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000... Read more
PONTIAC G6 (2008) — ELECTRICAL SYSTEM Dec 15, 2014
Incident date: Dec 9, 2014
TOOK CAR IN TO BE SERVICED FOR RECALLS. 14118 ELECTRICAL POWER STEERING ASSIST, 13036 BRAKE LAMP MALFUNCTION, 12106 SHIFT LEVER INDICATOR MAY NOT DISPLAY CORRECT.ALL ON SATURDAY. I ASKED TO SEE THE PARTS THAT WERE REMOVED I WAS TOLD THEY BELONG TO GM. I ASKED HOW DO I KNOW THAT THE SERVICES WERE PERFORMED.STEERING WHEEL LOCKED UP. FOUGHT TO GET WHEEL TO TURN WENT BACK TO DEALERSHIP EXPLAINED WHAT ... Read more
PONTIAC G6 (2008) — STEERING Dec 15, 2014
Incident date: Dec 9, 2014
TOOK CAR IN TO BE SERVICED FOR RECALLS. 14118 ELECTRICAL POWER STEERING ASSIST, 13036 BRAKE LAMP MALFUNCTION, 12106 SHIFT LEVER INDICATOR MAY NOT DISPLAY CORRECT.ALL ON SATURDAY. I ASKED TO SEE THE PARTS THAT WERE REMOVED I WAS TOLD THEY BELONG TO GM. I ASKED HOW DO I KNOW THAT THE SERVICES WERE PERFORMED.STEERING WHEEL LOCKED UP. FOUGHT TO GET WHEEL TO TURN WENT BACK TO DEALERSHIP EXPLAINED WHAT ... Read more
PONTIAC G6 (2009) — STEERING Dec 15, 2014
Incident date: Dec 3, 2014
I BECAME THE RECENT OWNER OF THE ABOVE VEHICLE. THERE IS A NOISE FROM THE STEERING COLUMN AND THE POWER STEERING IS SLIGHTLY HARD TO TURN. THERE ARE TWO RECALLS FOR POWER STEERING PROBLEMS WITH THIS VEHICLE HOWEVER CHEVROLET CUSTOMER SERVICE SAYS THAT THERE ARE NO ACTIVE RECALLS FOR THE STEERING PROBLEMS ON THIS CAR. THEY GAVE ME A REFERENCE #71-1410099624 FOR MY CALL. THIS CAR IS DRIVEN BY CO... Read more
PONTIAC SOLSTICE (2007) — POWER TRAIN Dec 15, 2014
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE WOULD JERK WHEN THE BRAKE PEDAL WAS ENGAGED. ALSO, THE CONTACT MENTIONED THAT THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE STARTED TO OCCUR AFTER THE... Read more
PONTIAC SOLSTICE (2009) — ELECTRICAL SYSTEM Dec 15, 2014
Incident date: Dec 1, 2014
2006,2008,2009 PONTIAC G6 AND SOLSTICE HAS RECEIVED RECALL NOTICES ON ALL THREE VEHICLES AND CARS HAS NOT BEEN SERVICED YET. *TA THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE, AND HE WOULD BE PLACED ON A LIST. *JB
PONTIAC GRAND AM (1999) — AIR BAGS Dec 15, 2014
Incident date: Mar 31, 2013
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDEWALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Crash
PONTIAC GRAND AM (2005) — FUEL SYSTEM, GASOLINE Dec 15, 2014
Incident date: Aug 18, 2014
THIS IS MY SECOND COMPLAINT ABOUT THE SMELL OF FUEL FUMES A LADY THAT I SPOKE TO STATED THERE SHOULD BE AN INVESTIGATION ABOUT THIS ISSUE. FOR MY MAKE AND MODEL BUT NOT MY VIN NUMBER THERE HAS BEEN NUMEROUS RECALLS FOR A SITUATION DUE TO THE FUEL SYSTEM. GIVEN MY JOB RESPONSIBILITIES I HAVE TO CHARTER ADULTS WITH DISABILITIES AND I'VE BEEN PLACE UNDER NON VEHICLE COMPLIANCE DUE TO THE STRONG ODOR ... Read more
PONTIAC GRAND AM (2004) — ELECTRICAL SYSTEM Dec 14, 2014
Incident date: Oct 14, 2014
FIRST I WANT TO INFORM YOU THAT YOUR WEBSITE DOES NOT WORK CORRECTLY WITH INTERNET EXPLORER. I TRIED TO FILE A COMPLAINT AND THE AFFECTED PARTS : SECTION WOULD NOT WORK. I'M USING SAFARI AND THE AFFECTED PARTS: SECTION WORKS. GM RECALL 14350 / NHTSA 14V400 SHOULD BE AMENDED TO HAVE GM PROVED TWO CUT KEYS WITH TWO KEY RINGS AND THE INSERTS LISTED ON THE RECALL. I WAS A GM SERVICE MANAGER A... Read more
PONTIAC GRAND PRIX (2004) — ENGINE Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
PONTIAC GRAND PRIX (2004) — ELECTRICAL SYSTEM Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
PONTIAC GRAND PRIX (2004) — STRUCTURE:BODY Dec 14, 2014
Incident date: Nov 12, 2014
MAILING CHRISTMAS PACKAGES AND STOPPED TO FILL UP WITH GAS. WENT INSIDE TO USE RESTROOM, CAME BACK OUT AND AS I APPROACHED THE CAR, I SMELLED AN UNUSUAL ODOR. GOT IN, STARTED IT, NOTICED SMOKE COMING UP ON OUTSIDE OF WINDOW ON PASSENGER SIDE. SINCE I WAS PARKED NEXT TO THE GAS PUMPS, I ELECTED TO PUT IT IN DRIVE AND PULL FORWARD AWAY FROM PEOPLE AND GAS PUMPS, YELLED AT EMPLOYEES TO CALL FIRE DE... Read more
Fire
PONTIAC SOLSTICE (2007) — SERVICE BRAKES Dec 13, 2014
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
PONTIAC SOLSTICE (2007) — ENGINE Dec 13, 2014
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
PONTIAC SOLSTICE (2007) — ELECTRONIC STABILITY CONTROL (ESC) Dec 13, 2014
Incident date: Dec 12, 2014
I HAVE A 2007 PONTIAC SOLSTICE. ON 12/12/14, WHILE DRIVING MY VEHICLE I OBSERVED ISSUES WITH MY BRAKES. WHILE DRIVING ABOUT 35 MPH AND APPLYING THE BRAKES THE CAR JERKED AS IF THE BRAKES WENT OUT. I HAD ISSUES WITH THIS LAST MONTH AND A MECHANIC INFORMED ME THAT MY TRANSMISSION WAS NOT SHIFTING CORRECTLY. I CANNOT AFFORD TO REPLACE ALL THESE PARTS. I BELIEVE IT HAS TO DO WITH THE MULTIPLE RECALLS ... Read more
PONTIAC SOLSTICE (2007) — ELECTRICAL SYSTEM Dec 13, 2014
Incident date: Dec 12, 2014
I RECENTLY TOOK MY 2007 PONTIAC SOLSTICE INTO A LOCAL GM DEALERSHIP TO HAVE THE IGNITION SWITCH REPLACED. WITHIN LESS OF A MONTH MY VEHICLE'A ENGINE LIGHT HAS CAME ON, MY CAR INDICATES THAT MY GAS CAP IS LOOSE, AN I AM HAVING ISSUES WITH THE TRANSMISSION SHIFT. WHEN I PURCHASED THE VEHICLE I BELIEVE THE CAR DEALERSHIP KNEW OF THE ISSUES PRIOR AND DID NOT RELAY THE INFORMATION TO ME. MY CAR IS TOO ... Read more
PONTIAC VIBE (2003) — VISIBILITY/WIPER Dec 13, 2014
Incident date: Dec 12, 2014
I DROVE ON A MAIN HWY IN A MORE REMOTE LOCATION AT ABOUT 100KM WHEN ALL THE SUDDEN I HEARD A BIG BANG. AFTER COLLECTING MYSELF I REALIZED I COULD NOT SEE FORWARD AT ALL THE BACK MIRROR WAS KNOCKED OF THE WINDSHIELD AND THE SIDE MIRRORS WHERE MARGINALLY USABLE DUE TO TOO MUCH WATER AND SALT ON THE ROADS. WE BARELY MISSED A BIG TRUCK THAT WAS ONCOMING. I MANAGED TO PULL PARTIALLY OFF THE ROAD TO TH... Read more
PONTIAC VIBE (2003) — STRUCTURE:BODY Dec 13, 2014
Incident date: Dec 12, 2014
I DROVE ON A MAIN HWY IN A MORE REMOTE LOCATION AT ABOUT 100KM WHEN ALL THE SUDDEN I HEARD A BIG BANG. AFTER COLLECTING MYSELF I REALIZED I COULD NOT SEE FORWARD AT ALL THE BACK MIRROR WAS KNOCKED OF THE WINDSHIELD AND THE SIDE MIRRORS WHERE MARGINALLY USABLE DUE TO TOO MUCH WATER AND SALT ON THE ROADS. WE BARELY MISSED A BIG TRUCK THAT WAS ONCOMING. I MANAGED TO PULL PARTIALLY OFF THE ROAD TO TH... Read more
PONTIAC GRAND PRIX (2003) — ELECTRICAL SYSTEM Dec 12, 2014
Incident date: Nov 3, 2014
IGNITION SWITCH CIRCUIT FAULTY CHECKED ON LINE SEEMS LIKE THERE IS A LOT OF COMPLAINTS PERTAINING TO THE SAME PROBLEM. *TR
PONTIAC G6 (2008) — POWER TRAIN Dec 12, 2014
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE CONTACT STARTED THE VEHICLE, IT ROLLED BACKWARDS WHILE IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
PONTIAC G6 (2008) — ELECTRICAL SYSTEM Dec 12, 2014
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE CONTACT STARTED THE VEHICLE, IT ROLLED BACKWARDS WHILE IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
PONTIAC G6 (2009) — ELECTRICAL SYSTEM Dec 12, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR CONSOLE MELTED. IN ADDITION, THE SHIFT LEVER FAILED TO SHIFT INTO THE DRIVE POSITION. IN ADDITION, THE CONTACT MENTIONED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
PONTIAC G6 (2009) — POWER TRAIN Dec 12, 2014
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR CONSOLE MELTED. IN ADDITION, THE SHIFT LEVER FAILED TO SHIFT INTO THE DRIVE POSITION. IN ADDITION, THE CONTACT MENTIONED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
PONTIAC SOLSTICE (2007) — AIR BAGS Dec 12, 2014
Incident date: Nov 28, 2014
SERVICE AIRBAG LIGHT CAME ON. DEALER SAYS THE PASSENGER PRESENCE SYSTEM MODULE HAS FAILED AND IS $1260 TO REPLACE. AFTER LOOKING AT SEVERAL PONTIAC SOLSTICE ONLINE FORUMS, THIS APPEARS TO BE A COMMON FAILURE. *TR
PONTIAC TORRENT (2007) — AIR BAGS Dec 12, 2014
Incident date: Jun 1, 2010
I HAVE A 2007 PONTIAC TORRENT, VIN [XXX], THAT APPEARS TO HAVE AN ISSUE WITH THE PASSENGER AIRBAG SENSOR, SYMPTOMS VERY SIMILAR TO GM RECALL # 07174. HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. ABOVE DATE AND MILEAGE ARE APPROXIMATE, AS I DON'T REMEMBER EXACTLY WHEN THIS ISSUE STARTED TO OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC G6 (2005) — STEERING Dec 11, 2014
Incident date: Dec 11, 2014
MY POWER STEERING WHEEL KEEP LOCKING UP ON ME. I HEARD THE SAME FROM OTHERS ABOUT THE PONTIAC G6 DOING THE SAME THING AND I FEEL THIS IS A SAFETY ISSUE, BECAUSE IF IN TRAFFIC YOUR WHEEL CAN LOCK UP ON YOU DOING 60 MILES PER HOUR ON A FREEWAY AND NOT BE ABLE TO TURN YOUR WHEEL IS HIGH PRIORITY MAINTENANCE PROBLEM. PLEASE TAKE THIS MESSAGE INTO CONSIDERATION AS WINTER TIME IS APPROACHING THANKS. ... Read more
PONTIAC G6 (2007) — STEERING Dec 11, 2014
Incident date: Jan 26, 2014
THE POWER STEERING LIGHT WAS BLINKING ON THE CONSOLE OFF AND ON SINCE I BOUGHT THE CAR (MARCH 2013). THE POWER STEERING WOULD SHAKE, MAKE CLICKING NOISES (I HAD REPEATEDLY CALLED THE PLACE I BOUGHT THE CAR AT AND THEY SAID SINCE THE CAR WAS BOUGHT USED AND THEY ARE NOT A SERVICE STATION IT WAS NOT THEIR PROBLEM). THE POWER STEERING WENT COMPLETELY OUT. I HAD TO TURN OFF THE CAR TO GET IT TO RESET.... Read more
PONTIAC GRAND AM (2001) — SERVICE BRAKES Dec 11, 2014
Incident date: Jul 11, 2012
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN INCREASE IN BRAKING DISTANCE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A VIBRATION ON THE PEDALS AND THE STEERING WHEEL. THE VEHIC... Read more
PONTIAC GRAND AM (2001) — STEERING Dec 11, 2014
Incident date: Jul 11, 2012
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN INCREASE IN BRAKING DISTANCE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A VIBRATION ON THE PEDALS AND THE STEERING WHEEL. THE VEHIC... Read more
PONTIAC GRAND AM (2003) — EXTERIOR LIGHTING:TURN SIGNAL Dec 10, 2014
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE TURN SIGNAL LIGHT FAILED TO ILLUMINATE ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
PONTIAC TORRENT (2006) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Dec 10, 2014
Incident date: Oct 28, 2014
THE HEATER IS NOT BLOWING ANY HOT AIR AT ALL. THE KNOBS/SWITCHES ALL WORK AND IT FORCES AIR OUT BUT ITS VERY COLD AIR, AFTER READING THIS SITE AND OTHERS IT LOOKS LIKE THE BLEND DOOR IS BROKEN, THERE NEEDS TO BE A RECALL ON THIS. I SEEN THE SERVICE ALERT FOR IT BUT IT SAYS UP TO 100,000 MILES, MINE HAD MORE THAN THAT WHEN I PURCHASED IT, GM SHOULD AT LEAST PAY FOR IT NO MATTER HOW MANY MILES. I HA... Read more
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