Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Dec 24, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 80 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Incident date: Jan 1, 2015
WHEN PUTTING MY 2009 PONTIAC G6 INTO PARK THE KEY, SOMETIMES, GETS STUCK IN THE CYLINDER LOCK AND TAKES A LONG TIME TO GET IT OUT SIMILAR TO THE ISSUES GM IS HAVING WITH THE CHEVROLET COBALT AND OTHER OLDER VEHICLES. BECAUSE OF THIS, IT WILL NOT ALLOW ME LOCK THE DOORS. IN AUGUST, A GM EMPLOYEE SUBMITTED A CLAIM ON THEIR HELP THE CUSTOMER WEBSITE. I TOOK IT IN BUT THE DEALER COULD NOT DUPLIC... Read more
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND TO THE RIGHT INDEPENDENTLY. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO CONTROL THE VEHICLE. IN ADDITION, WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL TURNED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SENSOR A... Read more
Incident date: Dec 22, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE AIR BAG SYSTEM SHORTED OUT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN PROVIDED WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Incident date: Dec 27, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Incident date: Dec 27, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ATTEMPTING TO MAKE A TURN, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE LIGHTS ILLUMINATED INTERMITTENTLY WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE HEADLIGHTS WERE ALSO REPLACED MULTIPLE TIM... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ATTEMPTING TO MAKE A TURN, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE LIGHTS ILLUMINATED INTERMITTENTLY WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE HEADLIGHTS WERE ALSO REPLACED MULTIPLE TIM... Read more
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ATTEMPTING TO MAKE A TURN, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR INDEPENDENTLY LOCKED AND UNLOCKED. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE LIGHTS ILLUMINATED INTERMITTENTLY WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE HEADLIGHTS WERE ALSO REPLACED MULTIPLE TIM... Read more
Incident date: Dec 28, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE STEERING WHEEL SEIZED AND BECAME UNRESPONSIVE. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,800.
Incident date: Dec 28, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE STEERING WHEEL SEIZED AND BECAME UNRESPONSIVE. THE CONTACT MENTIONED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,800.
Incident date: Apr 30, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE AT A LOW SPEED, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS RESTARTED, WHICH CAUSED THE VEHICLE TO OPERATE NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMP... Read more
Incident date: Jan 1, 2015
GM REIMBURSEMENT FOR CONSUMERS OUT-OF-POCKET REPAIR EXPENSES INCURRED PRIOR TO THE GM RECALL. *MW CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS INFORMED HE WOULD NOT RECEIVE REIMBURSEMENT, BECAUSE THE KNOWN DEFECT AND CORRECTION WAS NOT APPARENT IN THE REPAIR INVOICE. *JB THE CONSUMER STATED ON THREE SEPARATE OCCASIONS HE AND HIS WIFE EXPERIENCED LOSS OF ENGINE POWER RESULTIN... Read more
Incident date: Nov 14, 2014
BOTH SIDE CURTAIN AIRBAGS(INSIDE SEAT) DEPLOYED WITHOUT A VEHICLE ACCIDENT OR COLLISION.. BOTH MY WIFE AND I WERE STRUCK WITH THE AIRBAGS. OUR 4 CHILDREN WERE IN THE VEHICLE AT THE TIME OF DEPLOYMENT. NONE OF THEM WERE STRUCK DIRECTLY BUT THE NOISE INVOLVED WAS VERY LOUD AND POWDER WAS PRESENT IN THE AIR FOLLOWING DEPLOYMENT. VEHICLE IS NOT WORTH REPAIR ACCORDING TO GM . I HAD NOT PLANNED TO PURC... Read more
Incident date: Jan 16, 2014
MY AIRBAG WARNING LIGHT ON THE PASSENGER SIDE CONSTANTLY GOES ON AND OFF. ALSO I GET A SERVICE AIRBAG WARNING ON MY DASH. THIS IS A KNOWN ISSUE WITH GM CARS AND I BELIEVE THE 2007 TORRENT WAS RECALLED FOR THIS EXACT ISSUE. *TR
Incident date: Aug 19, 2010
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING) BEFORE THE CONTACT OWNED THE VEHICLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT ILLUMINATED, THE VEHICLE WAS SLOW TO ACCELERATE, AND THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN IN FOR AN ANNUAL INSPECTION AND A CODE INDICATED... Read more
Incident date: Aug 19, 2010
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING) BEFORE THE CONTACT OWNED THE VEHICLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT ILLUMINATED, THE VEHICLE WAS SLOW TO ACCELERATE, AND THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN IN FOR AN ANNUAL INSPECTION AND A CODE INDICATED... Read more
Incident date: Apr 25, 2013
THE DRIVER SIDE WINDOW IMPLODED SHOWERING ME WITH GLASS WHILE DRIVING ON THE INTERSTATE 435 IN THE KANSAS CITY AREA. THIS WAS UNEXPECTED, NEARLY CAUSED ME TO LOSE CONTROL OF THE VEHICLE ON THE RAIN WET ROADWAY WHILE A PANEL TRUCK WAS PASSING ME ON MY LEFT SIDE. I HAVE HEARD OF OTHER INCIDENTS OF THIS NATURE ESTABLISHING A PATTERN OF FAILURE FOR THIS WINDOW AS WELL AS THE PASSENGER SIDE FRONT WIN... Read more
Incident date: Oct 14, 2014
LEAKING WATER PUMP - APPEARS TO BE A SEAL. VEHICLE HAS NOT REACHED MAX MILES/KM'S BUT HAS PASSED THE 5 YEAR WARRANTY BUT SHOULD NOT BE FAILING FOR SUCH A LOW AMOUNT OF MILES/KM'S. *TR CAUSES HEATING DELAY. *TR
Incident date: May 5, 2014
THE TRANSMISSION SHIFTER CABLE BROKEN ON THIS CAR. TO REPAIR THE CAR, IT HAD TO BE TOWED AS IT WAS NOT DRIVABLE. GM LATER ISSUED A RECALL FOR THIS PROBLEM. IT IS GM SAFETY RECALL 14152 ISSUED IN JULY 2014, BUT NOTED THERE WERE NO PARTS AVAILABLE FOR THIS RECALL NOTICE. A FOLLOW-UP NOTICE WAS ISSUED BY GM IN SEPTEMBER 2014. I COMPLETED THE CUSTOMER REIMBURSEMENT REQUEST FORM FOR THE REPAIRS ... Read more
Incident date: Dec 29, 2014
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY AND WENT TO CHANGE LANES AND MY VEHICLE WAS DIFFICULT TO STEER. I HAD TO PULL OVER AND HAVE MY CAR HAULED HOME. I HAD A MECHANIC LOOK AT IT AND HE INFORMED ME ABOUT A RECALL FOR THE ELECTRONIC POWER STEERING ASSIST. I CONTACTED DEALERSHIP WHERE I PURCHASED IT AND THEY SAID IT WASN'T PART OF THE RECALL FOR THIS DEFECTIVE PART EVEN THOUGH IT MATCHES THE YE... Read more
PONTIAC
GRAND PRIX
(2001) — FUEL/PROPULSION SYSTEM
Jan 4, 2015
Incident date: Dec 26, 2014
CAR JUST DIES WHILE DRIVING REPLACED MAF SENSOR MAP SENSOR WAS REPLACED PREVIOUS. TOOK CAR OF PROBLEM. 2 MONTH LATER SPUTTERING CODE CAME BACK CATALYTIC CONVERTER. HAD THAT CUT OFF. 2 WEEKS LATER CAR WON'T START CHANGED CRANKSHAFT SENSOR STARTED BUT MISFIRE COIL PACKS CHANGED AND IGNITION CONTROL MODULE. NEW SPARK PLUGS AND WIRE. CAR STARTED RAN PERFECT. NEXT DAY CAR WOULDN'T START. WENT BACK TO ... Read more
PONTIAC
GRAND PRIX
(2001) — ENGINE AND ENGINE COOLING
Jan 4, 2015
Incident date: Dec 26, 2014
CAR JUST DIES WHILE DRIVING REPLACED MAF SENSOR MAP SENSOR WAS REPLACED PREVIOUS. TOOK CAR OF PROBLEM. 2 MONTH LATER SPUTTERING CODE CAME BACK CATALYTIC CONVERTER. HAD THAT CUT OFF. 2 WEEKS LATER CAR WON'T START CHANGED CRANKSHAFT SENSOR STARTED BUT MISFIRE COIL PACKS CHANGED AND IGNITION CONTROL MODULE. NEW SPARK PLUGS AND WIRE. CAR STARTED RAN PERFECT. NEXT DAY CAR WOULDN'T START. WENT BACK TO ... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Jan 4, 2015
Incident date: Nov 1, 2014
2006 PONTIAC GRAND PRIX: VEHICLE ENGINE SHUTS OFF WHILE DRIVING REGARDLESS OF THE SPEED YOU ARE GOING EXAMPLE: 10-65MPH, STEERING WHEEL LOCKS UP SO YOU CAN'T PULL TO THE SIDE OF THE ROAD TO AVOID CRASH. A MONTH OR SO BEFORE ENGINE STARTED SHUTTING OFF MY AIRBAG LIGHT AN TONE WAS APPEARING AND ALARMING... I'VE ALMOST BEEN CRASHED INTO 4 TIMES BY SEMI'S AN SCHOOL BUSES. THIS IS VERY SERIOUS AN DANGE... Read more
PONTIAC
GRAND PRIX
(2006) — ENGINE
Jan 4, 2015
Incident date: Nov 1, 2014
2006 PONTIAC GRAND PRIX: VEHICLE ENGINE SHUTS OFF WHILE DRIVING REGARDLESS OF THE SPEED YOU ARE GOING EXAMPLE: 10-65MPH, STEERING WHEEL LOCKS UP SO YOU CAN'T PULL TO THE SIDE OF THE ROAD TO AVOID CRASH. A MONTH OR SO BEFORE ENGINE STARTED SHUTTING OFF MY AIRBAG LIGHT AN TONE WAS APPEARING AND ALARMING... I'VE ALMOST BEEN CRASHED INTO 4 TIMES BY SEMI'S AN SCHOOL BUSES. THIS IS VERY SERIOUS AN DANGE... Read more
PONTIAC
GRAND PRIX
(2006) — AIR BAGS
Jan 4, 2015
Incident date: Nov 1, 2014
2006 PONTIAC GRAND PRIX: VEHICLE ENGINE SHUTS OFF WHILE DRIVING REGARDLESS OF THE SPEED YOU ARE GOING EXAMPLE: 10-65MPH, STEERING WHEEL LOCKS UP SO YOU CAN'T PULL TO THE SIDE OF THE ROAD TO AVOID CRASH. A MONTH OR SO BEFORE ENGINE STARTED SHUTTING OFF MY AIRBAG LIGHT AN TONE WAS APPEARING AND ALARMING... I'VE ALMOST BEEN CRASHED INTO 4 TIMES BY SEMI'S AN SCHOOL BUSES. THIS IS VERY SERIOUS AN DANGE... Read more
PONTIAC
GRAND PRIX
(1999) — ENGINE
Jan 3, 2015
Incident date: Dec 23, 2014
CAR WAS PARKED IN DRIVEWAY AFTER DRIVING TO TOWN AND BACK. ABOUT 20 MINUTES LATER MY BOYFRIEND HEARD A POP SOUND FROM INSIDE THE HOUSE. WHEN HE LOOKED OUTSIDE THE CAR WAS ON FIRE UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED TO HELP PUT OUT THE FIRE. CAR WAS COMPLETELY BURNED UNDER THE HOOD, TIRES/FRONT PART OF CAR WERE ALSO BURNED. DAMAGE WAS A TOTAL LOSS, ENGINE WAS BURNING SO HOT IT WAS WHITE... Read more
Fire
PONTIAC
GRAND PRIX
(1999) — WHEELS
Jan 3, 2015
Incident date: Dec 23, 2014
CAR WAS PARKED IN DRIVEWAY AFTER DRIVING TO TOWN AND BACK. ABOUT 20 MINUTES LATER MY BOYFRIEND HEARD A POP SOUND FROM INSIDE THE HOUSE. WHEN HE LOOKED OUTSIDE THE CAR WAS ON FIRE UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED TO HELP PUT OUT THE FIRE. CAR WAS COMPLETELY BURNED UNDER THE HOOD, TIRES/FRONT PART OF CAR WERE ALSO BURNED. DAMAGE WAS A TOTAL LOSS, ENGINE WAS BURNING SO HOT IT WAS WHITE... Read more
Fire
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Jan 3, 2015
Incident date: Dec 23, 2014
CAR WAS PARKED IN DRIVEWAY AFTER DRIVING TO TOWN AND BACK. ABOUT 20 MINUTES LATER MY BOYFRIEND HEARD A POP SOUND FROM INSIDE THE HOUSE. WHEN HE LOOKED OUTSIDE THE CAR WAS ON FIRE UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED TO HELP PUT OUT THE FIRE. CAR WAS COMPLETELY BURNED UNDER THE HOOD, TIRES/FRONT PART OF CAR WERE ALSO BURNED. DAMAGE WAS A TOTAL LOSS, ENGINE WAS BURNING SO HOT IT WAS WHITE... Read more
Fire
Incident date: Jan 23, 2013
DRIVERS SIDE HEADLIGHT IS DIM EVEN AFTER REPLACING THE BULB, ALSO THE LICENSE PLATE LIGHT DOES NOT WORK AT ALL EVEN AFTER REPLACING THAT LIGHT AS WELL. *TR
Incident date: Nov 7, 2013
THE FIRST DAY IT GOT BELOW 40 DEGREES OUTSIDE I NOTICED THE POWER STEERING FELT LIKE IT NEEDED FLUID BY THE TIME I GOT MY SON TO SCHOOL 20 MIN LATER I HAD NO POWER STEERING THAT'S WHEN I REALIZED THAT IT WAS ELECTRIC POWER STEERING I CHECKED ALL THE FUSES AND DID SOME RESEARCH AND FOUND THAT ALOT OF THE 07 G6S HAS THIS PROBLEM I KEEP WAITING ON A RECALL BECAUSE I CANT AFFORD TO HAVE THE STEERING C... Read more
Incident date: Dec 12, 2014
STEERING COLUMN IS MALFUNCTIONING, IT IS LISTED AS A RECALL ON GM WEBSITE BUT THEY REFUSED TO FIX IT AND CHARGED ME $776.50. *TR
Incident date: Dec 12, 2014
STEERING COLUMN IS MALFUNCTIONING, IT IS LISTED AS A RECALL ON GM WEBSITE BUT THEY REFUSED TO FIX IT AND CHARGED ME $776.50. *TR
Incident date: Dec 29, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY DID NOT SUFFICE TO DETER THE DEFECT. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.... Read more
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. UPDATED 2/24/15*CN UPDATED 9/12/2017*CN
Incident date: Jun 4, 2009
HEAD LIGHTS KEEP GOING OUT...THE WIRES CONNECTED WITH THE LOW BEAM LIGHTS ARE BURNT AND CORRODED. I HAVE REPLACE THESE PARTS 20 TIMES SINCE 2009. THIS TIME ON JANUARY 1, 2015 THE WIRES AND CONNECTORS ARE TO BURNT TO REPAIR AND THE DEALER SHIP SAID I WILL HAVE TO BUY THE WHOLE HARNESS KIT ASSEMBLY INSTEAD OF JUST THE WIRES. WHY SHOULD I, THIS PROBLEMS IS FAR AND WIDE ON THE INTERNET WITH THE PONTIA... Read more
Incident date: Jun 4, 2009
HEAD LIGHTS KEEP GOING OUT...THE WIRES CONNECTED WITH THE LOW BEAM LIGHTS ARE BURNT AND CORRODED. I HAVE REPLACE THESE PARTS 20 TIMES SINCE 2009. THIS TIME ON JANUARY 1, 2015 THE WIRES AND CONNECTORS ARE TO BURNT TO REPAIR AND THE DEALER SHIP SAID I WILL HAVE TO BUY THE WHOLE HARNESS KIT ASSEMBLY INSTEAD OF JUST THE WIRES. WHY SHOULD I, THIS PROBLEMS IS FAR AND WIDE ON THE INTERNET WITH THE PONTIA... Read more
Incident date: Nov 4, 2014
I WAS PULLING INTO A PARKING SPOT AND MY POWER STEERING WENT OUT. RESTARTED THE CAR SEEMED TO RESOLVE IT FOR A DAY OR TWO. NOW IT HAPPENS SEVERAL TIMES. WHEN CONTACTED DEALER ABOUT A RECALL, I WAS TOLD MINE WAS NOT COVERED UNDER RECALL AND THEY COULD FIX IT FOR $800. WHEN IT OR IF IT BECOMES A RECALL I COULD BE REIMBURSED. AT THIS POINT I HAVE NO CHOICE BUT TO DEAL WITH IT. IT'S MY ONLY CAR AND DO... Read more
Incident date: Dec 16, 2014
AFTER HEADING HOME FROM TAKING MY SON TO THE ER, MY TEMP GAUGE STARTED TO RISE FAST TO THE RED LINES WHILE I WAS GOING DOWN THE STREET. I QUICKLY PULLED OVER, PUT IT IN PARK AND SHUT MY ENGINE OFF. I GOT OUT OUT OF THE CAR AND LOOKED UNDER NEATH. COOLANT WAS POURING ALL OVER THE GROUND UNDER THE ENGINE. OBVIOUSLY COULDN'T DRIVE SO I HAD TO CALL THE HUSBAND TO PICK US UP AND A TOW TRUCK. TOOK THE ... Read more
Incident date: Aug 7, 2013
AT TIMES THE CAR DOESN'T CRANK OR START WHEN IGNITION KEY IS TURNED TO START. ON-GOING ISSUE THAT OCCURS AT LEAST 4-6 TIMES PER MONTH. UNSURE WHY THIS HAPPENS. NO REPAIRS HAVE BEEN MADE. IS THERE A RECALL OR SERVICE BULLETIN ON THIS ISSUE? *JS
Incident date: May 2, 2012
ONE MORNING I GO TO LEAVE FOR WORK AND MY CAR IS DEAD. WHEN ROADSIDE ASSISTANCE PROVIDES A JUMP START, IT'S FOUND THAT MY HIGH-BEAMS WERE ON. I DID NOT LEAVE ANY LIGHTS ON. I COULD NOT GET THE HIGH-BEAMS TO TURN OFF UNTIL I PULLED THE TURN SIGNAL/MULTIFUNCTION LEVER TOWARD ME AND HELD IT THERE. ON 4 MORE OCCASIONS, THIS EXACT SAME INCIDENT OCCURRED. MY CAR WAS DEAD AND REQUIRED A JUMP START. THE H... Read more
Incident date: Jun 14, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE, MADE AN ABNORMAL LOUD NOISE AND VIBRATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) BUT THE PART WAS NOT AVAILABLE. IN ADDITION, THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBERS: 14V224000 (P... Read more
Incident date: Dec 31, 2014
THE DRIVERS SIDE, LOW BEAM HEADLIGHT HAS BEEN REPLACED SEVERAL TIMES. THE WIRING HARNESS MELTS! THIS SEEMS TO BE A COMMON COMPLAINT WITH G6 OWNERS. *JS
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Dec 31, 2014
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER AND KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAIL... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Dec 30, 2014
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE'S SPEED REDUCED AND SMOKE APPEARED UNDER THE FRONT PASSENGER SIDE HOOD. THE CONTACT ALSO STATED THAT THE GAUGES FLUCTUATED AND ALL THE WARNING LIGHTS AND THE INTERIOR LIGHTS FLICKERED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT UNKNOWN WIRES WERE MELTED. AS A RESULT, THE FUSE BLOCK AND THE ENGINE HARNESS ... Read more
Fire
PONTIAC
GRAND PRIX
(2008) — ENGINE
Dec 30, 2014
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE'S SPEED REDUCED AND SMOKE APPEARED UNDER THE FRONT PASSENGER SIDE HOOD. THE CONTACT ALSO STATED THAT THE GAUGES FLUCTUATED AND ALL THE WARNING LIGHTS AND THE INTERIOR LIGHTS FLICKERED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT UNKNOWN WIRES WERE MELTED. AS A RESULT, THE FUSE BLOCK AND THE ENGINE HARNESS ... Read more
Fire
Incident date: Feb 4, 2011
2003 PONTIAC SAFETY RECALL NOTICE-THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. *MW ACCORDING TO THE REPAIR INVOICE, THE STARTER ASSEMBLY WAS REPLACED. *JB
Incident date: Dec 28, 2011
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY SWITCHED INTO MANUAL STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,0... Read more
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Incident date: Dec 22, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT AND THE CRUISE CONTROL FAILED TO ACTIVATE. WHEN DRIVING, THE POWER DOOR LOCKS FAILED TO LOCK AND WHEN IN PARK, THE POWER DOOR LOCKS FAILED TO UNLOCK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY ... Read more