Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Dec 31, 2013
2009 PONTIAC G6. REQUESTING REIMBURSEMENT FOR REPAIRS DUE TO RECALL. *TA ACCORDING TO THE REPAIR INVOICE, THE BCM SHORTED OUT. RECALL #14V252000. *JB
Incident date: Dec 31, 2013
2009 PONTIAC G6. REQUESTING REIMBURSEMENT FOR REPAIRS DUE TO RECALL. *TA ACCORDING TO THE REPAIR INVOICE, THE BCM SHORTED OUT. RECALL #14V252000. *JB
Incident date: Dec 31, 2013
2009 PONTIAC G6. REQUESTING REIMBURSEMENT FOR REPAIRS DUE TO RECALL. *TA ACCORDING TO THE REPAIR INVOICE, THE BCM SHORTED OUT. RECALL #14V252000. *JB
Incident date: Dec 31, 2013
2009 PONTIAC G6. REQUESTING REIMBURSEMENT FOR REPAIRS DUE TO RECALL. *TA ACCORDING TO THE REPAIR INVOICE, THE BCM SHORTED OUT. RECALL #14V252000. *JB
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE, FUEL TANK, AND FUEL PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE, FUEL TANK, AND FUEL PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE, FUEL TANK, AND FUEL PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE TRAVELED OVER AN UNKNOWN OBJECT WHICH CAUSED THE IGNITION SWITCH TO CHANGE TO THE OFF SETTING INDEPENDENTLY. AS A RESULT, THE STEERING AND BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SWERVE OFF THE ROADWAY AND CRASH INTO A CREEK. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES AN... Read more
Crash
1 injured
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE TRAVELED OVER AN UNKNOWN OBJECT WHICH CAUSED THE IGNITION SWITCH TO CHANGE TO THE OFF SETTING INDEPENDENTLY. AS A RESULT, THE STEERING AND BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SWERVE OFF THE ROADWAY AND CRASH INTO A CREEK. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES AN... Read more
Crash
1 injured
Incident date: May 6, 2011
THE PASSENGER (SERVICE) AIRBAG LIGHT HAS COME ON AND REMAINS ON AT ALL TIMES. THE LIGHT WHICH SAYS THAT THE PASSENGER AIRBAG HAS BEEN ARMED NO LONGER ILLUMINATES. FROM THE RESEARCH I HAVE DONE, IT IS A PROBLEM WITH THE AIRBAG SENSOR WHICH MUST BE REPLACED. THE PART IS VERY EXPENSIVE AND BREAKS EASILY. I AM WORRIED THAT NOT ONLY IS THERE A CHANCE THAT THE PASSENGER AIRBAG MAY NOT DEPLOY DURING ... Read more
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). TH... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO USE EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER DIAGNOSED THAT THE POWER STEERING TORQUE NEEDED TO BE REPLACED. THE V... Read more
Incident date: Dec 24, 2014
I NOTICED I HAD A LOW-BEAM HEADLIGHT OUT AROUND CHRISTMAS BUT DIDN'T GET AROUND TO REPLACING IT UNTIL 1/19/15. ONCE IT WAS REPLACED, IT WAS AGAIN NOT WORKING WITHIN LESS THAN 24 HRS AFTER THE REPLACEMENT. I RETURNED IT TO THE SHOP, WHERE THE TECHNICIAN FOUND THAT THE HEADLIGHT HARNESS AROUND THE NEW BULB HAD MELTED. I AM NOW AWAITING PARTS TO HAVE THAT REPLACED. I UNDERSTAND THIS IS A CONTINUI... Read more
Incident date: Dec 24, 2014
I NOTICED I HAD A LOW-BEAM HEADLIGHT OUT AROUND CHRISTMAS BUT DIDN'T GET AROUND TO REPLACING IT UNTIL 1/19/15. ONCE IT WAS REPLACED, IT WAS AGAIN NOT WORKING WITHIN LESS THAN 24 HRS AFTER THE REPLACEMENT. I RETURNED IT TO THE SHOP, WHERE THE TECHNICIAN FOUND THAT THE HEADLIGHT HARNESS AROUND THE NEW BULB HAD MELTED. I AM NOW AWAITING PARTS TO HAVE THAT REPLACED. I UNDERSTAND THIS IS A CONTINUI... Read more
PONTIAC
GRAND PRIX
(1999) — STEERING
Jan 20, 2015
Incident date: Mar 3, 2014
I'VE HAD THE CAR FOR ABOUT A YEAR AND WITHIN A YEAR I'VE HAD NUMEROUS PROBLEMS WITH A SUCH AS POWER STEERING THE KEYS AND THE SHIFTER LOCKING UP RIGHT NOW UNLESS I HIT THE SAFETY THING FOR THE SHIFTER IT WON'T GO INTO GEAR IN MY KEY IS STUCK IN THE IGNITION IN THE POSITION I CANNOT TAKE IT OUT THE PERSON I BOUGHT IT OFF OF HAVING PROBLEMS I DIDN'T REALLY THINK ANYTHING OF THE PROBLEMS NOW I JUST W... Read more
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Jan 20, 2015
Incident date: Mar 3, 2014
I'VE HAD THE CAR FOR ABOUT A YEAR AND WITHIN A YEAR I'VE HAD NUMEROUS PROBLEMS WITH A SUCH AS POWER STEERING THE KEYS AND THE SHIFTER LOCKING UP RIGHT NOW UNLESS I HIT THE SAFETY THING FOR THE SHIFTER IT WON'T GO INTO GEAR IN MY KEY IS STUCK IN THE IGNITION IN THE POSITION I CANNOT TAKE IT OUT THE PERSON I BOUGHT IT OFF OF HAVING PROBLEMS I DIDN'T REALLY THINK ANYTHING OF THE PROBLEMS NOW I JUST W... Read more
PONTIAC
GRAND PRIX
(1999) — ENGINE
Jan 20, 2015
Incident date: Mar 3, 2014
I'VE HAD THE CAR FOR ABOUT A YEAR AND WITHIN A YEAR I'VE HAD NUMEROUS PROBLEMS WITH A SUCH AS POWER STEERING THE KEYS AND THE SHIFTER LOCKING UP RIGHT NOW UNLESS I HIT THE SAFETY THING FOR THE SHIFTER IT WON'T GO INTO GEAR IN MY KEY IS STUCK IN THE IGNITION IN THE POSITION I CANNOT TAKE IT OUT THE PERSON I BOUGHT IT OFF OF HAVING PROBLEMS I DIDN'T REALLY THINK ANYTHING OF THE PROBLEMS NOW I JUST W... Read more
Incident date: Oct 1, 2014
MY WIFE AND I WERE DRIVING TO TINKER AIR FORCE BASE WHEN THE SERVICE AIR BAG LIGHT CAME ON. WE COMPLETED OUR GROCERY SHOPPING AND LEFT TO MAKE THE 30 PLUS MILE TRIP HOME. THE LIGHT CONTINUED TO BE ON AND I WENT TO THE DEALER SHIP AND THEY TOLD ME THAT THERE WERE NO RECALLS FOR MY VIN NUMBER. I EVEN CONTACTED PONTIAC AND THEY TOO SAID MY VEHICLE WAS NOT ON THE RECALL LIST AND THAT THEY COULD NOT HE... Read more
Incident date: Dec 16, 2014
TOOK MY CAR TO YATES IN GOODYEAR AZ FOR RECALL REPAIRS. WHEN PICKED UP MY CAR MY STEERING WHEEL WAS SO LOOSE AND I THEY SAID ITS UNSAFE TO DRIVE. INSISTED IT WAS LIKE THAT ALREADY NOT ONLY WAS MY STEERING MESSED UP MY BRAKE LIGHTS WOULD NOT GO OFF. ALSO MY CHECK ENGINE LIGHT CAME ON AND CAR WILL NOT GO INTO GEAR. THE SERVICE MEN THERE WERE LAUGHING AT MY FRUSTRATION FOR HAVE NO MONEY TO FIX ALL TH... Read more
Incident date: Dec 31, 2014
MY POWER STEERING JUST STOPPED WORKING. THE WARNING MESSAGE CAME ON AND THE CHIMES SOUNDED. I NOW ONLY HAVE MANUAL STEERING AND IT IS EXTREMELY HARD TO TURN. I KNOW THAT THERE IS A RECALL(S) OUT FOR THIS PROBLEM ON OTHER VEHICLES BUT FOR SOME REASON NOT MINE. IT IS VERY DANGEROUS TO DRIVE BUT I HAVE NO CHOICE. THE DEALER I BOUGHT THE CAR FROM NEW SAID MY CAR WAS NOT COVERED FOR THIS DEFE... Read more
Incident date: Jan 13, 2015
MY CARS POWER STEERING HAS GONE OUT AND I'VE NOTICED A RECALL ON THE 09S AND EARLIER BUT NOT ON A 2010. I HAVE HAD ISSUES DRIVING WITH IT LIKE THAT. I LIVE IN NORTHERN IDAHO WHERE THE ROADS ARE ICY, SLUSHY AND SLIPPERY AND IT MAKES IT VERY DIFFICULT TO DRIVE. WITH THE POWER STEERING OUT IT IS HARD TO CORRECT MY SLIDES AND ALMOST MAKES IT WORSE AND REALLY HARD TO CONTROL. I WOULD LIKE TO KNOW WHY T... Read more
Incident date: Jan 12, 2015
LEFT LOW BEAM HEADLIGHT REPEATEDLY STOPS WORKING, HAVE REPLACED TWICE IN ONE MONTH. THIS IS APPARENTLY A VERY COMMON ISSUE. STILL NEED TO CHECK WIRING FOR CORROSION/DAMAGE. *TR
Incident date: Jan 12, 2015
LEFT LOW BEAM HEADLIGHT REPEATEDLY STOPS WORKING, HAVE REPLACED TWICE IN ONE MONTH. THIS IS APPARENTLY A VERY COMMON ISSUE. STILL NEED TO CHECK WIRING FOR CORROSION/DAMAGE. *TR
Incident date: Jan 6, 2015
I WAS BRAKING ON THE HIGHWAY AT 60 MPH AND ALL OF A SUDDEN MY POWER STEERING FAILED. LUCKILY NO CRASH OCCURRED. TRIED CONTACTING GM AND THEY SAID BECAUSE MY VIN WAS NOT ON THE RECALL NOTICE THEY COULDN'T DO ANYTHING TO RESOLVE THIS ISSUE. GM NEEDS TO LOOK INTO THIS MATTER AND SEE IF ANYONE ELSE FROM THIS FACTORY HAS DEALT WITH SIMILAR ISSUES AND ISSUE A RECALL FOR MORE VEHICLES. *TR
Incident date: Jan 1, 2015
I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. E... Read more
Incident date: Jan 1, 2015
I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. E... Read more
Incident date: Jan 1, 2015
I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. E... Read more
Incident date: Jan 1, 2015
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOM... Read more
Incident date: Jan 1, 2015
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOM... Read more
Incident date: Jan 1, 2015
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOM... Read more
Incident date: Sep 30, 2014
THE AIRBAG SENSOR ON THE PASSENGER SIDE HAS STOPPED WORKING. APPARENTLY THIS HAS HAPPENED TO MANY OWNERS OF THE PONTIAC SOLSTICE IN WHICH THE PASSENGER PRESENCE DETECTION MODULE HAS STOPPED WORKING AND MAKES THE AIRBAGS NOT FUNCTION. *TR
Incident date: May 16, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG SYSTEM WOULD NOT ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE REPLA... Read more
Incident date: Jul 28, 2014
DRIVER'S SIDE DOOR HANDLE RELEASE IS BROKEN AND NO LONGER CONNECTED TO RELEASE/OPEN DOOR IN VEHICLE. NOW ONLY WAY FOR DRIVER TO EXIT VEHICLE IS TO HAVE TO ROLL DOWN MY WINDOW-REACH OUTSIDE TO OPEN MY DOOR WITH OUTSIDE DOOR HANDLE. SAFETY ISSUE, AS I CANNOT EXIT VEHICLE QUICKLY IN EMERGENCY AND ONLY CAN EXIT IF WINDOW IS DOWN. HAVE ASKED DEALER TO REPAIR MULTIPLE TIMES. HAVE BEEN TOLD PARTS ARE ... Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED .THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACT... Read more
Incident date: Dec 15, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS FLUID LEAKING FROM UNDER THE FRONT END. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT CROSSOVER PIPE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Incident date: Dec 22, 2014
AFTER GETTING THE RECALL PART REPLACED (STEERING SHAFT TORQUE SENSOR) I STARTED HAVING ISSUES WITH THE POWER STEERING, MY LIGHT CAME ON IN THE RADIO DASH AND THE STEERING WHEEL PULLED TO RIGHT. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY ARE NOW TELLING ME I NEED MY POWER STEERING MODULE REPLACED WHICH IS NOT COVERED UNDER THE RECALL AND I WILL HAVE TO PAY 500+ TO REPLACE IT. I FEEL GM SHOULD... Read more
Incident date: Jan 10, 2015
PULLED INTO GROCERY STORE GENTLEMAN CAME OVER TO ME AND SAID SOMETHING IS WRONG WITH EITHER MY TAILLIGHTS OR BRAKE LIGHTS, THEY DISAPPEAR WHEN STEPPING ON BRAKE. THEN ON JAN. 13TH, REC'D PHONE CALL FROM SHERIFF'S DEPT. SOMEONE TURNED IN MY PLATE NUMBER SO THEY COULD INFORM ME MY TAIL LIGHTS OR BAKE LIGHTS ARE NOT WORKING. TOOK THE CAR IN AND IT COULDN'T BE WORKED ON THAT NEXT DAY. ANYWAY I DID ... Read more
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND ESC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOTIFIED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE APPR... Read more
PONTIAC
GRAND PRIX
(2008) — STEERING
Jan 15, 2015
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Jan 14, 2015
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Jan 14, 2015
Incident date: Apr 20, 2011
WE PURCHASED THE VEHICLE FROM A DEALER INTHE TRI-CITIES AREA OF EASTERN WASHINGTON IN 2010. THE CAR MAY HAVE BEEN A LEASE RETURN. HOWEVER ONE OF THE SELLING POINTS WITH THE CAR WAS THE REMOTE STARTER OPTION. THE WEATHER IN EASTERN OREGON WHERE WE LIVED AT THE TIME WAS A LIFE SAVER. HOWEVER WHEN THE BATTERY WENT DEAD AND REPLACED AT THE DEALER THE REMOTE START QUIT WORKING. NOT ONLY QUIT WORKING BU... Read more
PONTIAC
GRAND PRIX
(2008) — ENGINE
Jan 14, 2015
Incident date: Apr 20, 2011
WE PURCHASED THE VEHICLE FROM A DEALER INTHE TRI-CITIES AREA OF EASTERN WASHINGTON IN 2010. THE CAR MAY HAVE BEEN A LEASE RETURN. HOWEVER ONE OF THE SELLING POINTS WITH THE CAR WAS THE REMOTE STARTER OPTION. THE WEATHER IN EASTERN OREGON WHERE WE LIVED AT THE TIME WAS A LIFE SAVER. HOWEVER WHEN THE BATTERY WENT DEAD AND REPLACED AT THE DEALER THE REMOTE START QUIT WORKING. NOT ONLY QUIT WORKING BU... Read more
Incident date: Jan 13, 2015
RPM REVS UP AT 2 GOING 60 MPH..30 MPH I HAVE TO PUSH ON THE GAS TO GET THE RPM UP ... FUEL PUMP. I SEE THEIR ARE RECALLS FOR FUEL PUMPS; AGAIN NOT MINE..WHY IS GM ALOUD TO CHERRY PICK WHAT CARS GET RECALLED? SAME YEAR, MAKE AND MODELS ..I HAVE RECEIVED TWO RECALLS ALL READY BUT IT DOES NOT SHOW RECALL FOR MY CAR ON YOUR SITE WHEN I ENTER THE VIN #...WHY IS THAT? *TR
Incident date: Jan 15, 2008
1. BLOWER MOTOR FOR THE HEATING AND COOLING SYSTEM STOP WORKING, TOOK IT BACK TO THE DEALER AS IT WAS STILL UNDER WARRANTY, BUT BECAUSE THE BLOWER WAS WORKING WHEN I TOOK IT IN THE DEALER SAID NOTHING IS WRONG..TOOK THE CAR IN THREE TIMES FOR THE SAME THING...I SLOWLY LOST ALL DIAL CONTROL 1-3 EXCEPT 4...IN 2009 GM RECALLED 2007 SILVERADO'S TRUCKS FOR SAME THING THE G6 BLOWER MOTOR WAS DOING. WHY ... Read more
Incident date: Jan 15, 2008
1. BLOWER MOTOR FOR THE HEATING AND COOLING SYSTEM STOP WORKING, TOOK IT BACK TO THE DEALER AS IT WAS STILL UNDER WARRANTY, BUT BECAUSE THE BLOWER WAS WORKING WHEN I TOOK IT IN THE DEALER SAID NOTHING IS WRONG..TOOK THE CAR IN THREE TIMES FOR THE SAME THING...I SLOWLY LOST ALL DIAL CONTROL 1-3 EXCEPT 4...IN 2009 GM RECALLED 2007 SILVERADO'S TRUCKS FOR SAME THING THE G6 BLOWER MOTOR WAS DOING. WHY ... Read more
Incident date: Aug 1, 2014
FOR SEVERAL MONTHS NOW MY 2005 G6 HESITATES AND JERKS SIGNIFICANTLY WHEN I PUSH DOWN ON THE GAS PEDAL FROM A STOPPED POSITION. FROM 0-10 MPH THE CAR TAKES A SIGNIFICANT AMOUNT OF TIME TO GAIN ENOUGH POWER TO MOVE FORWARD FOR THE LEVEL OF DEPRESSION APPLIED TO THE GAS PEDAL. I'VE TAKEN THE CAR TO SEVERAL MECHANICS, INCLUDING A GM DEALER. NOT A SINGLE MECHANIC INCLUDING GM CAN FIGURE OUT WHAT THE I... Read more
Incident date: Aug 17, 2014
ADD MY COMPLAINT TO THE SEAT BELT LIGHT LIST. GM HIDING IT'S HEAD IN THE SAND AGAIN. IN AUGUST OF 2014, MY DAUGHTER HAD HER IGNITION SWITCH REPLACED PER THE RECALL NOTICE ON HER 2007 PONTIAC SOLSTICE. A FEW WEEKS LATER, THE RED AIR BAG LIGHT WENT ON ALONG WITH MALFUNCTIONING OF THE PASSENGER AIR BAG STATUS INDICATOR LIGHT. MILEAGE 61,000. THE YELLOW WARNING LIGHT WILL NOT COME ON WHEN A PERS... Read more
Incident date: Sep 2, 2013
AIR BAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. I TOOK THE VEHICLE TO HAVE THE VEHICLE SCANNED TO SEE WHAT THE PROBLEM WAS. IT WAS DETERMINED THAT THE PPS MODULE NEEDS TO BE REPLACED. I DECIDED NOT TO DO THE REPAIR BECAUSE IT WAS GOING TO BE OVER $800. I AM QUITE UPSET BECAUSE THE VEHICLE AT THE TIME ONLY HAD 38,000 MILES ON IT, BUT WAS OUT OF WARRANTY ( BEING OVER 36 MONTHS). WHY WOULD A VEHIC... Read more
Incident date: Nov 27, 2014
WHILE DRIVING APPROX. 70 MPH ON INTERSTATE I-75 A LIGHT CAME ON THE DASH THAT STATED STABILITRAK IS OFF AND ENGINE SPEED WILL BE REDUCED AT WHICH TIME THE CAR JERKED TO A SUDDEN SLOW DOWN ALMOST CAUSING AN ACCIDENT WITH THE CAR BEHIND ME. CAR WAS SHUT OFF AND RESTARTED THEN SEEMED TO RUN FINE AGAIN UNTIL TODAY 1-14 IN WHICH IT DID THE SAME THING AGAIN. THIS IS VERY DANGEROUS, AS I THOUGHT THIS M... Read more
Incident date: Nov 27, 2014
WHILE DRIVING APPROX. 70 MPH ON INTERSTATE I-75 A LIGHT CAME ON THE DASH THAT STATED STABILITRAK IS OFF AND ENGINE SPEED WILL BE REDUCED AT WHICH TIME THE CAR JERKED TO A SUDDEN SLOW DOWN ALMOST CAUSING AN ACCIDENT WITH THE CAR BEHIND ME. CAR WAS SHUT OFF AND RESTARTED THEN SEEMED TO RUN FINE AGAIN UNTIL TODAY 1-14 IN WHICH IT DID THE SAME THING AGAIN. THIS IS VERY DANGEROUS, AS I THOUGHT THIS M... Read more