Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jan 1, 2011
INSTRUMENT GAUGE (SPEEDOMETER) WENT FIRST THEN SLOWLY PROGRESSED INTO ALL OF THEM. THEY ARE SPORADICALLY ACCURATE, BUT MOST OF THE TIME REST AT THE LOW OR HIGH END AND OFTEN OFF INTO THE NEXT GAUGE. I PAID FIRESTONE A FEW YEARS BACK TO DO A DIAGNOSTIC HOPING ONE GAUGE WAS FAULTY CAUSING THE REST TO FAIL, BUT ITS THE CLUSTER. COST FOR REPLACEMENT ~ $800. (FOR ME ABOUT 3 WEEKS PAY) SO RECENTLY ... Read more
PONTIAC
GRAND PRIX
(2003) - ELECTRICAL SYSTEM
Feb 3, 2015
Incident date: Dec 2, 2013
TL*THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE KEY WOULD INADVERTENTLY RELEASE FROM THE IGNITION SWITCH AND WOULD CONTINUE TO OPERATE WITHOUT IT. IN ANOTHER OCCASION, THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THE IGNITION SWITCH AND THE WIRE FROM SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS RE... Read more
Incident date: Feb 3, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN THE APPROPRIATE DIRECTION AND THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNA... Read more
Incident date: Dec 15, 2014
THE AIRBAG WARNING LIGHT TURNED ON AT APPROXIMATELY 55,000 MILES IN MID-DECEMBER 2014. MY MECHANIC HAS DETERMINED THE PROBLEM TO BE THE AIRBAG CLOCK SPRING, BUT CANNOT ACQUIRE THE PART FROM GENERAL MOTORS OR LOCAL DEALERSHIPS BECAUSE OF A NATIONWIDE PARTS SHORTAGE. MY AIRBAG IS STILL MALFUNCTIONING, AND AFTER TWO MONTHS IT STILL CANNOT BE REPAIRED BECAUSE GM HAS FAILED TO STOCK THE PART IN SUFFI... Read more
Incident date: Jul 1, 2014
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLES DECELERATED AND BEGAN TO SPUTTER WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THERE WAS A FOUL SMELL IN THE VEHICLE. THE VEHICLE WAS POWERED OFF AND BACK ON BEFORE IT RESUMED NORMAL FUNCTION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS N... Read more
Incident date: Jan 30, 2015
TL*THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ABOVE 30 MPH WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,334.
Incident date: Jan 30, 2015
THE VEHICLE WILL NOT ACCELERATE AT ALL, WORKING VERY HARD TO SHIFT INTO ANY GEARS. IT APPEARS TO BE THE ACCELERATOR PEDAL ASSEMBLY THAT IS THE DEFECTIVE PART. CAR ISN'T DRIVABLE DUE TO NOT BEING ABLE TO PICK UP AND GO. NO INDICATOR LIGHTS HAVE APPEARED ON THE DASHBOARD. *TR
Incident date: Dec 7, 2010
I HAD TO HAVE A NEW WATERPUMP, THERMOSTAT, OUTLET SEAL INSTALLED AS I COULD NOT GET ANY HEAT. IT WAS AS IF I WENT FASTER I WOULD GET A LITTLE HEAT. WHEN TOOK TO S&K THEY TOLD ME I NEEDED A NEW WATERPUMP, ETC. THEY WERE NOT GOING TO PAY FOR IT. I COULD NOT UNDERSTAND THIS AS I WENT ONLINE AND RESEARCHED THIS AND SAW MANY OTHERS HAD THE SAME PROBLEM WITH THE 2004 VIBES. SOMETHING ABOUT WHEN CHECKIN... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SLID AND CRASHED INTO A WALL. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE SEAT WAS NOT BEING OCCUPIED. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT ... Read more
Crash
Incident date: Feb 2, 2011
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Feb 26, 2014
AS SOON AS I DROVE THE CAR DOWN MY STREET, THE POWER STEERING WENT OUT. I WAS ALERTED BY A DING AND THEN A MESSAGE. I PULLED OVER AS BEST AS I COULD AND TURNED MY CAR OFF AND RESTARTED. I GOT ABOUT 1 1/2 MILES AND ONTO A MAJOR STREET BEFORE IT HAPPENED AGAIN. AGAIN, I PULLED OVER AND TURNED OFF MY CAR, THEN RESTARTED IT. AS SOON AS I PULLED AWAY FROM THE CURB, IT HAPPENED AGAIN. THANKFULLY I WAS... Read more
Incident date: Oct 1, 2013
THE PASSENGER SIDE AIRBAG INDICATOR SHOWS TO BE OFF WHEN THE SITE IS OCCUPIED. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED NOTHING IS WRONG. I'VE HAS SEVERAL PASSENGERS THAT WEIGH OVER 150 LBS PLUS OCCUPY THE SEAT AND THE INDICATOR SHOWS OFF. I'M VERY CONCERNED NOTHING IS BEING DONE ABOUT THIS ALSO I'M HAVE GASOLINE SMELLS IN THE CAR BUT THE 2008 PONTIAC TORRENTS WERE NOT INCLUDED IN THE RECALL OF... Read more
Incident date: Oct 1, 2013
THE PASSENGER SIDE AIRBAG INDICATOR SHOWS TO BE OFF WHEN THE SITE IS OCCUPIED. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED NOTHING IS WRONG. I'VE HAS SEVERAL PASSENGERS THAT WEIGH OVER 150 LBS PLUS OCCUPY THE SEAT AND THE INDICATOR SHOWS OFF. I'M VERY CONCERNED NOTHING IS BEING DONE ABOUT THIS ALSO I'M HAVE GASOLINE SMELLS IN THE CAR BUT THE 2008 PONTIAC TORRENTS WERE NOT INCLUDED IN THE RECALL OF... Read more
Incident date: Oct 1, 2013
THE PASSENGER SIDE AIRBAG INDICATOR SHOWS TO BE OFF WHEN THE SITE IS OCCUPIED. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED NOTHING IS WRONG. I'VE HAS SEVERAL PASSENGERS THAT WEIGH OVER 150 LBS PLUS OCCUPY THE SEAT AND THE INDICATOR SHOWS OFF. I'M VERY CONCERNED NOTHING IS BEING DONE ABOUT THIS ALSO I'M HAVE GASOLINE SMELLS IN THE CAR BUT THE 2008 PONTIAC TORRENTS WERE NOT INCLUDED IN THE RECALL OF... Read more
Incident date: Jan 18, 2015
WITHOUT WARNING STEERING WHEEL STARTS TO SHAKE AND THEN IT LOSE POWER STEERING, YOU LOSE CONTROL AND HAVE TO PUT EFFORT INTO STEERING IT SO YOU DON'T CRASH. YOU CAN SHUT CAR OFF AND WHEN YOU RESTART THE POWER STEERING SEEMS FINE AND THEN IT STARTS AGAIN WITH NO WARNING. VERY DANGEROUS SITUATION CAR MANUFACTURER NEEDS TO INCLUDE 2007 IN THEIR RECALLS!!!! ALMOST WENT INTO A TREE. *TR
Incident date: Jan 12, 2015
WHEN I WENT TO PUT THE CAR IN PARK, ALL OF A SUDDEN THERE WAS NO RESISTANCE IN THE SHIFT LEVER, IT MOVED BACK AND FORTH FREELY IN THE CASING. CAR WOULD NOT GO INTO PARK OR ANY OTHER GEAR. IT BROKE IN DRIVE AND WOULD NOT RESTART. HAD TO USE THE EMERGENCY BRAKE TO KEEP IT FROM ROLLING FORWARD, HAD TO HAVE IT TOWED . THE DEALER SAID WE NEEDED TO REPLACE THE SHIFT CABLE, AND SAID THE PART WAS A G.M.... Read more
Incident date: Dec 19, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Incident date: Jan 28, 2015
I HAD 3 RECALLS FIXED ON MY 2006 PONTIAC G6 LAST WEEK. LESS THAN I WEEK LATER, MY POWER STEERING COMPLETELY STOPPED WORKING. LUCKILY, I WAS IN A PARKING LOT AT THE TIME IT GAVE OUT AND NOT DRIVING AROUND LOTS OF OTHER VEHICLES, AS I COULD BARELY PHYSICALLY TURN THE STEERING WHEEL. I HAD TO TURN THE CAR OFF AND CALL FOR HELP, AS THERE WAS NO WAY I COULD EVEN DRIVE TO A DEALERSHIP OR ANYWHERE FOR HE... Read more
Incident date: Jan 30, 2015
TL*THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 11, 2014
WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL, THE PEDAL STUCK AND DID NOT RETURN BACK UP. INSTEAD IT STAYED DOWN AS THOUGH IT WAS STILL BEING DEPRESSED CAUSING THE ENGINE TO REV. I HAD TO PHYSICALLY GRAB THE ACCELERATOR PEDAL AND PULL IT TOWARDS ME TO TRY AND RETURN IT BACK TO ITS NORMAL POSITION. THIS HAPPENED ON SEVERAL OCCASIONS AND I HAD TO HAVE THE ENTIRE ACCELERATOR ASSEMBLY REPLACED, I CAL... Read more
Incident date: Oct 11, 2014
WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL, THE PEDAL STUCK AND DID NOT RETURN BACK UP. INSTEAD IT STAYED DOWN AS THOUGH IT WAS STILL BEING DEPRESSED CAUSING THE ENGINE TO REV. I HAD TO PHYSICALLY GRAB THE ACCELERATOR PEDAL AND PULL IT TOWARDS ME TO TRY AND RETURN IT BACK TO ITS NORMAL POSITION. THIS HAPPENED ON SEVERAL OCCASIONS AND I HAD TO HAVE THE ENTIRE ACCELERATOR ASSEMBLY REPLACED, I CAL... Read more
Incident date: Oct 11, 2014
WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL, THE PEDAL STUCK AND DID NOT RETURN BACK UP. INSTEAD IT STAYED DOWN AS THOUGH IT WAS STILL BEING DEPRESSED CAUSING THE ENGINE TO REV. I HAD TO PHYSICALLY GRAB THE ACCELERATOR PEDAL AND PULL IT TOWARDS ME TO TRY AND RETURN IT BACK TO ITS NORMAL POSITION. THIS HAPPENED ON SEVERAL OCCASIONS AND I HAD TO HAVE THE ENTIRE ACCELERATOR ASSEMBLY REPLACED, I CAL... Read more
PONTIAC
GRAND PRIX
(1998) - FUEL/PROPULSION SYSTEM
Jan 30, 2015
Incident date: Jan 26, 2015
TL*THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2004) - AIR BAGS
Jan 30, 2015
Incident date: Jan 18, 2015
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE LEFT AND THE CONTACT LOST CONTROL. AS A RESULT, THE CONTACT CRASHED. THE CONTACT DID NOT DISCLOSE WHAT THE VEHICLE CRASHED INTO AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIBS THAT REQUIRED MEDICAL ATTENTION. THE REAR PASSE... Read more
Crash
2 injured
Incident date: Apr 15, 2014
2004 PONTIAC GRAND AM. CAR FAILED TO START WHEN THE KEY WOULD NOT TURN IN THE IGNITION LOCK CYLINDER. *TA THE IGNITION LOCK CYLINDER WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO THE RECALL. *JB
PONTIAC
GRAND PRIX
(1999) - FUEL/PROPULSION SYSTEM
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) - STEERING
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) - VISIBILITY/WIPER
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) - ENGINE AND ENGINE COOLING
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) - ELECTRICAL SYSTEM
Jan 29, 2015
Incident date: Jan 7, 2015
STARTED TO MAKING STRANGE NOISES, SO I WENT TO GET CHECKED OUT. AND IT HAD AT FIVE THINGS WRONG.. *TR
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jan 29, 2015
Incident date: Sep 16, 2014
TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14C400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 30, 2010
2006 PONTIAC G6. LAWYER WROTE IN ON BEHALF OF CLIENT. THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *TA THE CONSUMERS DAUGHTER DIED IN THE ACCIDENT. *JB
Crash
1 deaths
Incident date: Jan 28, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAILED SENSOR ON THE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INC... Read more
Incident date: Jan 29, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE IT WAS DIAGNOSED THAT POWER STEERING SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Incident date: Jan 16, 2015
THE SEAT HEATER STOPPED WORKING. TOOK THE VEHICLE TO A LOCAL AUTO SHOP TO HAVE HEATER REPLACED. MECHANIC REMOVED OLD HEATER PAD; THE HEATER PAD HAD A HOLE BURNED INTO IT ABOUT THE SIZE OF A QUARTER. SOME VERY MINOR SCORCHING ON AREAS THAT WERE IN CONTACT WITH THE HEATING PAD. I HAVE THE PART STILL FOR REFERENCE. *TR
Incident date: Jan 16, 2015
THE SEAT HEATER STOPPED WORKING. TOOK THE VEHICLE TO A LOCAL AUTO SHOP TO HAVE HEATER REPLACED. MECHANIC REMOVED OLD HEATER PAD; THE HEATER PAD HAD A HOLE BURNED INTO IT ABOUT THE SIZE OF A QUARTER. SOME VERY MINOR SCORCHING ON AREAS THAT WERE IN CONTACT WITH THE HEATING PAD. I HAVE THE PART STILL FOR REFERENCE. *TR
Incident date: Jul 3, 2014
WE HAVE TO KEPT CHANGING THE BRAKE LIGHTS IN THE BACK BECAUSE THEY KEEP GOING OUT EVER FEW WEEKS. WE EVEN WENT AND BOUGHT A NEW STOP SIGNAL SWITCH BUT THAT WASN'T IT. WE WANT TO KNOW IF THERE WAS A RECALL ON THE BRAKE LIGHT AND THE WIRING AND WHY THEY KEEP GOING OUT. WE HAVE HAD ISSUES SINCE WE BOUGHT IN JUNE 2014. WE ARE JUST TIRED OF KEEP POURING MONEY INTO IT BUT I DON'T WANT AN ACCIDENT O... Read more
Incident date: Jul 3, 2014
WE HAVE TO KEPT CHANGING THE BRAKE LIGHTS IN THE BACK BECAUSE THEY KEEP GOING OUT EVER FEW WEEKS. WE EVEN WENT AND BOUGHT A NEW STOP SIGNAL SWITCH BUT THAT WASN'T IT. WE WANT TO KNOW IF THERE WAS A RECALL ON THE BRAKE LIGHT AND THE WIRING AND WHY THEY KEEP GOING OUT. WE HAVE HAD ISSUES SINCE WE BOUGHT IN JUNE 2014. WE ARE JUST TIRED OF KEEP POURING MONEY INTO IT BUT I DON'T WANT AN ACCIDENT O... Read more
Incident date: Jan 28, 2015
I RECENTLY READ AN ARTICLE IN THE MARCH 2015 ISSUE OF MOTOR TREND MAGAZINE REGARDING THE TAKATA AIRBAG RECALL (PAGE 20). CAN YOU TELL ME IF MY PONTIAC TORRENT IS AFFECTED BY THIS PROBLEM? *TR
Incident date: Jan 19, 2015
THE POWER STEERING IS GOING OUT ON THE VEHICLE. THE VEHICLE BECOMES HARD TO STEER AT TIMES AND I ALREADY REPLACED THE TIRE ROD ENDS. SOMETHING NEED TO BE DONE ABOUT THIS YEAR OF VEHICLE. *TR
Incident date: Oct 15, 2014
TL*THE CONTACT OWNS 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STALLED AFTER IMPACT AND NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE M... Read more
Crash
1 injured
Incident date: Jan 5, 2015
I WAS DRIVING AND THE VEHICLE STARTED OVERHEATING AND SMOKING A LOT. I PULLED OVER AND THERE WAS SLUSHY FLUID FLOWING FROM THE CAR AND I HAD TO HAVE IT TOWED. I TOWED IT TO A NEARBY AUTO REPAIR SERVICE PROFESSIONAL FOR TESTING, AND THE TEST SHOWED THAT THE COOLANT WAS CONTAMINATED WITH TRANSMISSION FLUID AND THE TRANSMISSION HAD COOLANT FLUID IN IT. ACCORDING TO THEM, THERE WAS A MALFUNCTION OF TH... Read more
Incident date: Jan 5, 2015
I WAS DRIVING AND THE VEHICLE STARTED OVERHEATING AND SMOKING A LOT. I PULLED OVER AND THERE WAS SLUSHY FLUID FLOWING FROM THE CAR AND I HAD TO HAVE IT TOWED. I TOWED IT TO A NEARBY AUTO REPAIR SERVICE PROFESSIONAL FOR TESTING, AND THE TEST SHOWED THAT THE COOLANT WAS CONTAMINATED WITH TRANSMISSION FLUID AND THE TRANSMISSION HAD COOLANT FLUID IN IT. ACCORDING TO THEM, THERE WAS A MALFUNCTION OF TH... Read more
Incident date: Jan 26, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 23, 2014
1999 PONTIAC GRAND AM. CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SERVICE PERFORMED ON VEHICLE. *TA THE IGNITION LOCK CYLINDER WAS REPLACED. THE CONSUMER ALSO ATTACHED THE IGNITION RECALL TO HER COMPLAINT. *JB
Incident date: Jan 22, 2015
THE AIR BAG SYSTEM'S PASSENGER PRESENCE MODULE FAILED WHILE THE PONTIAC G8 GT WAS AT THE GM DEALER BEING REPAIRED FOR A DIFFERENT PROBLEM. ERROR CODES WERE B0081 AND U0170. THE PPM WAS REPLACED BY DEALER'S SERVICE TECHNICIAN WITH GM PART NUMBER 92225595. THE REPAIR WAS NOT COVERED BY ANY WARRANTY EVEN THOUGH THIS MODULE IS KNOWN TO BE A HIGH-FAILURE ITEM DUE TO A DEFECTIVE DESIGN. THIS IS A DA... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED WHEN ATTEMPTING TO TURN THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE IGNITION SWITCH WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE VEHICLE HAD NOT BEEN SEEN BY THE... Read more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT FUEL FUMES EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP ASSEMBLY HAD FRACTURED AND THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUM... Read more
PONTIAC
GRAND PRIX
(2000) - AIR BAGS
Jan 26, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE LEFT FRONT OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES ON THE HEAD WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTU... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2003) - STEERING
Jan 26, 2015
Incident date: Dec 23, 2014
VEHICLE WAS TURNING NORTH ONTO PARKER BLVD. OFF W. BRIDGE ROAD WHEN THE STEERING WHEEL BEGAN TO VIBRATE AND LOCK UP. DRIVER WAS UNABLE TO STRAIGHTEN THE WHEEL HEADING NORTH ON BROADWAY. UNABLE TO CONTROL THE STEERING WHEEL THE VEHICLE HIT THE EAST CURB BEFORE THE VEHICLE CAME TO A STOP THE RIGHT PASSENGER TIRE BROKE OFF AND THE REAR TIRE WAS FLATTENED. *TR