Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 15, 2014
2004 PONTIAC GRAND AM. CAR FAILED TO START WHEN THE KEY WOULD NOT TURN IN THE IGNITION LOCK CYLINDER. *TA THE IGNITION LOCK CYLINDER WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO THE RECALL. *JB
PONTIAC
GRAND PRIX
(1999) — FUEL/PROPULSION SYSTEM
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) — STEERING
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) — VISIBILITY/WIPER
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING
Jan 29, 2015
Incident date: Mar 16, 2012
WHEN I FIRST GOT MY CAR IN 2012, HAD TO TAKE IT BACK TO PLACE, BECAUSE IT CUT OFF/ STALLED. BOUGHT AS IS. HAD WARRANTY FOR 3 MONTHS. THEY DID NOT HONOR IT. IT HAS BEEN ONE PROBLEM, AFTER ANOTHER. WITH THIS CAR. SINCE THE DAY I BOUGHT IT. *TR
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Jan 29, 2015
Incident date: Jan 7, 2015
STARTED TO MAKING STRANGE NOISES, SO I WENT TO GET CHECKED OUT. AND IT HAD AT FIVE THINGS WRONG.. *TR
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Jan 29, 2015
Incident date: Sep 16, 2014
TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14C400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 30, 2010
2006 PONTIAC G6. LAWYER WROTE IN ON BEHALF OF CLIENT. THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *TA THE CONSUMERS DAUGHTER DIED IN THE ACCIDENT. *JB
Crash
1 deaths
Incident date: Jan 28, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAILED SENSOR ON THE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INC... Read more
Incident date: Jan 29, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE IT WAS DIAGNOSED THAT POWER STEERING SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Incident date: Jan 16, 2015
THE SEAT HEATER STOPPED WORKING. TOOK THE VEHICLE TO A LOCAL AUTO SHOP TO HAVE HEATER REPLACED. MECHANIC REMOVED OLD HEATER PAD; THE HEATER PAD HAD A HOLE BURNED INTO IT ABOUT THE SIZE OF A QUARTER. SOME VERY MINOR SCORCHING ON AREAS THAT WERE IN CONTACT WITH THE HEATING PAD. I HAVE THE PART STILL FOR REFERENCE. *TR
Incident date: Jan 16, 2015
THE SEAT HEATER STOPPED WORKING. TOOK THE VEHICLE TO A LOCAL AUTO SHOP TO HAVE HEATER REPLACED. MECHANIC REMOVED OLD HEATER PAD; THE HEATER PAD HAD A HOLE BURNED INTO IT ABOUT THE SIZE OF A QUARTER. SOME VERY MINOR SCORCHING ON AREAS THAT WERE IN CONTACT WITH THE HEATING PAD. I HAVE THE PART STILL FOR REFERENCE. *TR
Incident date: Jul 3, 2014
WE HAVE TO KEPT CHANGING THE BRAKE LIGHTS IN THE BACK BECAUSE THEY KEEP GOING OUT EVER FEW WEEKS. WE EVEN WENT AND BOUGHT A NEW STOP SIGNAL SWITCH BUT THAT WASN'T IT. WE WANT TO KNOW IF THERE WAS A RECALL ON THE BRAKE LIGHT AND THE WIRING AND WHY THEY KEEP GOING OUT. WE HAVE HAD ISSUES SINCE WE BOUGHT IN JUNE 2014. WE ARE JUST TIRED OF KEEP POURING MONEY INTO IT BUT I DON'T WANT AN ACCIDENT O... Read more
Incident date: Jul 3, 2014
WE HAVE TO KEPT CHANGING THE BRAKE LIGHTS IN THE BACK BECAUSE THEY KEEP GOING OUT EVER FEW WEEKS. WE EVEN WENT AND BOUGHT A NEW STOP SIGNAL SWITCH BUT THAT WASN'T IT. WE WANT TO KNOW IF THERE WAS A RECALL ON THE BRAKE LIGHT AND THE WIRING AND WHY THEY KEEP GOING OUT. WE HAVE HAD ISSUES SINCE WE BOUGHT IN JUNE 2014. WE ARE JUST TIRED OF KEEP POURING MONEY INTO IT BUT I DON'T WANT AN ACCIDENT O... Read more
Incident date: Jan 28, 2015
I RECENTLY READ AN ARTICLE IN THE MARCH 2015 ISSUE OF MOTOR TREND MAGAZINE REGARDING THE TAKATA AIRBAG RECALL (PAGE 20). CAN YOU TELL ME IF MY PONTIAC TORRENT IS AFFECTED BY THIS PROBLEM? *TR
Incident date: Jan 19, 2015
THE POWER STEERING IS GOING OUT ON THE VEHICLE. THE VEHICLE BECOMES HARD TO STEER AT TIMES AND I ALREADY REPLACED THE TIRE ROD ENDS. SOMETHING NEED TO BE DONE ABOUT THIS YEAR OF VEHICLE. *TR
Incident date: Oct 15, 2014
TL*THE CONTACT OWNS 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE STALLED AFTER IMPACT AND NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE M... Read more
Crash
1 injured
Incident date: Jan 5, 2015
I WAS DRIVING AND THE VEHICLE STARTED OVERHEATING AND SMOKING A LOT. I PULLED OVER AND THERE WAS SLUSHY FLUID FLOWING FROM THE CAR AND I HAD TO HAVE IT TOWED. I TOWED IT TO A NEARBY AUTO REPAIR SERVICE PROFESSIONAL FOR TESTING, AND THE TEST SHOWED THAT THE COOLANT WAS CONTAMINATED WITH TRANSMISSION FLUID AND THE TRANSMISSION HAD COOLANT FLUID IN IT. ACCORDING TO THEM, THERE WAS A MALFUNCTION OF TH... Read more
Incident date: Jan 5, 2015
I WAS DRIVING AND THE VEHICLE STARTED OVERHEATING AND SMOKING A LOT. I PULLED OVER AND THERE WAS SLUSHY FLUID FLOWING FROM THE CAR AND I HAD TO HAVE IT TOWED. I TOWED IT TO A NEARBY AUTO REPAIR SERVICE PROFESSIONAL FOR TESTING, AND THE TEST SHOWED THAT THE COOLANT WAS CONTAMINATED WITH TRANSMISSION FLUID AND THE TRANSMISSION HAD COOLANT FLUID IN IT. ACCORDING TO THEM, THERE WAS A MALFUNCTION OF TH... Read more
Incident date: Jan 26, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 23, 2014
1999 PONTIAC GRAND AM. CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SERVICE PERFORMED ON VEHICLE. *TA THE IGNITION LOCK CYLINDER WAS REPLACED. THE CONSUMER ALSO ATTACHED THE IGNITION RECALL TO HER COMPLAINT. *JB
Incident date: Jan 22, 2015
THE AIR BAG SYSTEM'S PASSENGER PRESENCE MODULE FAILED WHILE THE PONTIAC G8 GT WAS AT THE GM DEALER BEING REPAIRED FOR A DIFFERENT PROBLEM. ERROR CODES WERE B0081 AND U0170. THE PPM WAS REPLACED BY DEALER'S SERVICE TECHNICIAN WITH GM PART NUMBER 92225595. THE REPAIR WAS NOT COVERED BY ANY WARRANTY EVEN THOUGH THIS MODULE IS KNOWN TO BE A HIGH-FAILURE ITEM DUE TO A DEFECTIVE DESIGN. THIS IS A DA... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED WHEN ATTEMPTING TO TURN THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE IGNITION SWITCH WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE VEHICLE HAD NOT BEEN SEEN BY THE... Read more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT FUEL FUMES EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP ASSEMBLY HAD FRACTURED AND THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUM... Read more
PONTIAC
GRAND PRIX
(2000) — AIR BAGS
Jan 26, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE LEFT FRONT OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES ON THE HEAD WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTU... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2003) — STEERING
Jan 26, 2015
Incident date: Dec 23, 2014
VEHICLE WAS TURNING NORTH ONTO PARKER BLVD. OFF W. BRIDGE ROAD WHEN THE STEERING WHEEL BEGAN TO VIBRATE AND LOCK UP. DRIVER WAS UNABLE TO STRAIGHTEN THE WHEEL HEADING NORTH ON BROADWAY. UNABLE TO CONTROL THE STEERING WHEEL THE VEHICLE HIT THE EAST CURB BEFORE THE VEHICLE CAME TO A STOP THE RIGHT PASSENGER TIRE BROKE OFF AND THE REAR TIRE WAS FLATTENED. *TR
PONTIAC
GRAND PRIX
(2003) — SUSPENSION
Jan 26, 2015
Incident date: Dec 23, 2014
VEHICLE WAS TURNING NORTH ONTO PARKER BLVD. OFF W. BRIDGE ROAD WHEN THE STEERING WHEEL BEGAN TO VIBRATE AND LOCK UP. DRIVER WAS UNABLE TO STRAIGHTEN THE WHEEL HEADING NORTH ON BROADWAY. UNABLE TO CONTROL THE STEERING WHEEL THE VEHICLE HIT THE EAST CURB BEFORE THE VEHICLE CAME TO A STOP THE RIGHT PASSENGER TIRE BROKE OFF AND THE REAR TIRE WAS FLATTENED. *TR
PONTIAC
GRAND PRIX
(2003) — WHEELS
Jan 26, 2015
Incident date: Dec 23, 2014
VEHICLE WAS TURNING NORTH ONTO PARKER BLVD. OFF W. BRIDGE ROAD WHEN THE STEERING WHEEL BEGAN TO VIBRATE AND LOCK UP. DRIVER WAS UNABLE TO STRAIGHTEN THE WHEEL HEADING NORTH ON BROADWAY. UNABLE TO CONTROL THE STEERING WHEEL THE VEHICLE HIT THE EAST CURB BEFORE THE VEHICLE CAME TO A STOP THE RIGHT PASSENGER TIRE BROKE OFF AND THE REAR TIRE WAS FLATTENED. *TR
Incident date: Aug 15, 2012
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE MAKING A COMPLETE STOP AT THE TRAFFIC LIGHT, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THE DIAGNOSTIC TESTING RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MIL... Read more
Incident date: Dec 17, 2014
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED WHILE DRIVING AT 40 MPH, AN ABNORMAL NOISE EMITTED FROM THE PASSENGER'S SIDE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89, 000.
Incident date: Jan 26, 2015
DRIVING INTO WORK THE WARNING BELLS SOUNDED ON THE CAR. THE POWER STEERING WAS ILLUMINATED AND AFTER A FEW MINUTES THE ESC OFF AND ESC WARNING ALSO CAME IN. *TR
Incident date: Jan 26, 2015
DRIVING INTO WORK THE WARNING BELLS SOUNDED ON THE CAR. THE POWER STEERING WAS ILLUMINATED AND AFTER A FEW MINUTES THE ESC OFF AND ESC WARNING ALSO CAME IN. *TR
Incident date: Jan 9, 2015
DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING IN VERY BAD WEATHER CONDITIONS AT NIGHT. REPLACED BULB AND IT WORKED FOR 2 DAYS BEFORE THE SAME THING HAPPENED. REPLACED BULB AGAIN AND IT WORKED FOR ABOUT 10 DAYS BEFORE IT HAPPENED AGAIN. NOW LEARNING THAT THIS HAPPENS A LOT ON THIS CAR BECAUSE THE HARNESS CONNECTOR IS MELTING AND NEEDS TO BE REPLACED BUT DUE TO CONSTANT OVERHEATING IT WILL NOT PE... Read more
Incident date: Jan 9, 2015
DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING IN VERY BAD WEATHER CONDITIONS AT NIGHT. REPLACED BULB AND IT WORKED FOR 2 DAYS BEFORE THE SAME THING HAPPENED. REPLACED BULB AGAIN AND IT WORKED FOR ABOUT 10 DAYS BEFORE IT HAPPENED AGAIN. NOW LEARNING THAT THIS HAPPENS A LOT ON THIS CAR BECAUSE THE HARNESS CONNECTOR IS MELTING AND NEEDS TO BE REPLACED BUT DUE TO CONSTANT OVERHEATING IT WILL NOT PE... Read more
Incident date: Jan 23, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO TURN. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more
Incident date: Jan 21, 2015
POWER STEERING WENT OUT ON MY CAR WHILE AT A STOP SIGN. THE STEERING WHEEL JUST STARTED SHAKING AND I WASN'T IN DRIVING MOTION. THIS IS A KNOW ISSUE ALL OVER THE INTERNET REGARDING POWER STEERING FAILURE WITH PONITAC G6 2009. HOWEVER THERE IS NO RECALL TO FIX THIS ISSUE. I DON'T UNDERSTAND IF GM IS AWARE OF THE ISSUE WHY WON'T THEY DO A RECALL. GM PRODUCED UNSAFE CARS!! BECAUSE THERE'S NO RE... Read more
Incident date: Jan 23, 2015
AIR BAG FAULT LIGHT COMES ON IMMEDIATELY UPON TURNING VEHICLE ON AND SYSTEM CHECKS RUN THROUGH. AFTER THIS OCCURS, THE AIR BAG DUMMY LIGHT INDICATOR TURNS ON AS WELL AND REGARDLESS IF A PASSENGER IS SITTING ON THE PASSENGER SEAT, THE PASSENGER SIDE AIRBAG DOES NOT TURN ON. *TR
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, SMOKE STARTED TO EMIT FROM THE VENTS AND A FIRE ERUPTED UNDER THE DASHBOARD. THE CONTACT AND THE FRONT PASSENGER WERE ABLE TO SAFELY EXIT THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAG... Read more
Fire
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC SUNFIRE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, SMOKE STARTED TO EMIT FROM THE VENTS AND A FIRE ERUPTED UNDER THE DASHBOARD. THE CONTACT AND THE FRONT PASSENGER WERE ABLE TO SAFELY EXIT THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAG... Read more
Fire
Incident date: Jan 23, 2015
I CAN REMOVE THE KEY FROM THE IGNITION AT ANY TIME ANY SPEED AND ANY CONDITION. *TR
Incident date: Aug 28, 2012
2000 PONTIAC GRAND AM. CONSUMER STATES CAR SUDDENLY STALLED. *TA THE CONSUMER HAD TO RUN OFF THE ROAD, TO AVOID AN ACCIDENT. THE VEHICLE FINALLY CAME TO A REST ON A GRASSY AREA. THE VEHICLE WAS TOWED TO THE DEALER. THE IGNITION CYLINDER WAS REPLACED. *JB
Incident date: May 9, 2014
DRIVING CAR ON ROAD AND CAR QUIT RUNNING, ELECTRICAL STARTED FLASHING. PULLED OVER AND IGNITION SWITCH WOULD ONLY GO TO ACC. MODE, IT WOULD NOT TURN TO OFF POSITION. I HAD CAR TOWED TO MY HOUSE. THE IGNITION WILL ONLY GO TO ACC. MODE WILL NOT TURN TO OFF POSITION WHERE KEY CAN BE REMOVED..UNHOOKED BATTERY TERMINAL AND CAR IS STILL PARKED. *TR
Incident date: May 9, 2014
DRIVING CAR ON ROAD AND CAR QUIT RUNNING, ELECTRICAL STARTED FLASHING. PULLED OVER AND IGNITION SWITCH WOULD ONLY GO TO ACC. MODE, IT WOULD NOT TURN TO OFF POSITION. I HAD CAR TOWED TO MY HOUSE. THE IGNITION WILL ONLY GO TO ACC. MODE WILL NOT TURN TO OFF POSITION WHERE KEY CAN BE REMOVED..UNHOOKED BATTERY TERMINAL AND CAR IS STILL PARKED. *TR
Incident date: May 9, 2014
DRIVING CAR ON ROAD AND CAR QUIT RUNNING, ELECTRICAL STARTED FLASHING. PULLED OVER AND IGNITION SWITCH WOULD ONLY GO TO ACC. MODE, IT WOULD NOT TURN TO OFF POSITION. I HAD CAR TOWED TO MY HOUSE. THE IGNITION WILL ONLY GO TO ACC. MODE WILL NOT TURN TO OFF POSITION WHERE KEY CAN BE REMOVED..UNHOOKED BATTERY TERMINAL AND CAR IS STILL PARKED. *TR
Incident date: Jan 6, 2015
I WAS IN A MOTOR VEHICLE ACCIDENT, MY VEHICLE WAS TOTALED AND THE AIR BAG DID NOT DEPLOY. I WAS CUT OFF BY ANOTHER VEHICLE THAT THEN SLAMMED THEIR BRAKES, I HIT THE REAR OF THAT VEHICLE IT WAS A 2011 FORD FOCUS THAT VEHICLE WAS NOT DAMAGED AND THE DRIVER WAS NOT HURT. MY VEHICLE WAS DEEMED A TOTAL LOSS AND I SUFFERED A NECK/BACK/SHOULDER INJURY.
Crash
1 injured
Incident date: Jan 21, 2015
TL*THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Incident date: Sep 1, 2014
I LOSE POWER STEERING FROM TIME TO TIME. I MAY HAVE IT WHEN I START THE CAR AND THEN LOSE IT GOING DOWN THE ROAD. I MAY NOT HAVE IT WHEN I START THE CAR AND THEN IT COMES BACK. *TR
Incident date: Sep 1, 2014
I LOSE POWER STEERING FROM TIME TO TIME. I MAY HAVE IT WHEN I START THE CAR AND THEN LOSE IT GOING DOWN THE ROAD. I MAY NOT HAVE IT WHEN I START THE CAR AND THEN IT COMES BACK. *TR
Incident date: Jan 19, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
Incident date: Dec 31, 2013
2009 PONTIAC G6. REQUESTING REIMBURSEMENT FOR REPAIRS DUE TO RECALL. *TA ACCORDING TO THE REPAIR INVOICE, THE BCM SHORTED OUT. RECALL #14V252000. *JB