Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jan 1, 2013
MY CAR WON'T START ON THE FIRST CRANK AT TIMES...I HAVE TO GIVE IT GAS OR IT WILL STALL...IT ALSO STARTS UP HARD AT FIRST IT DID IT OCCASIONALLY NOW IT'S START TO DO IT EVERY TIME I START MY CAR...I TOOK IT TO GET LOOKED AT NO ONE KNOWS...THE CHECK ENGINE LIGHT IS ON AS WELL AND READS FUEL CODES...PLEASE HELP
Incident date: Jan 1, 2013
MY CAR WON'T START ON THE FIRST CRANK AT TIMES...I HAVE TO GIVE IT GAS OR IT WILL STALL...IT ALSO STARTS UP HARD AT FIRST IT DID IT OCCASIONALLY NOW IT'S START TO DO IT EVERY TIME I START MY CAR...I TOOK IT TO GET LOOKED AT NO ONE KNOWS...THE CHECK ENGINE LIGHT IS ON AS WELL AND READS FUEL CODES...PLEASE HELP
Incident date: Jan 1, 2013
MY CAR WON'T START ON THE FIRST CRANK AT TIMES...I HAVE TO GIVE IT GAS OR IT WILL STALL...IT ALSO STARTS UP HARD AT FIRST IT DID IT OCCASIONALLY NOW IT'S START TO DO IT EVERY TIME I START MY CAR...I TOOK IT TO GET LOOKED AT NO ONE KNOWS...THE CHECK ENGINE LIGHT IS ON AS WELL AND READS FUEL CODES...PLEASE HELP
Incident date: Feb 26, 2015
I GOT INTO MY TORRENT, STARTED UP THE ENGINE, AND STARTED EXITING OUT OF THE PARKING LOT WHERE I WORK. I IMMEDIATELY HAD TO STOP, BECAUSE I COULD NOT TURN THE WHEELS. I STOPPED THE VEHICLE AND GOT OUT TO CHECK FOR A FLAT TIRE, AND THEY WERE JUST FINE. THERE WERE NO FLUIDS UNDER MY VEHICLE, THERE WERE NO WARNING LIGHTS ON ON MY DISPLAY, NO SQEEKS OR SQUEALS, AND IT HAD JUST WORKED FINE WHEN I W... Read more
Incident date: Feb 25, 2015
CAR ALARM GOES OFF BY IT'S SELF EVERY SO OFTEN FOR NO REASON..
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G5. AFTER REFUELING THE VEHICLE, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT A COST OF $900. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 6/18/15*CN
Incident date: Feb 2, 2015
BRAKE LIGHTS STAY ILLUMINATED AFTER FOOT IS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL DOESN'T WORK WHEN BRAKE LIGHTS STAY ON. TRACTION CONTROL LIGHT ILLUMINATES INTERMITANTLY. I HAVEN'T TAKEN TO DEALER, HOWEVER THERE ARE RECALLS AND BULLETINS FOR THESE ISSUES. RECALL #13036, RECALL N140115 AND BULLETIN #14118. *JS
Incident date: Feb 2, 2015
BRAKE LIGHTS STAY ILLUMINATED AFTER FOOT IS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL DOESN'T WORK WHEN BRAKE LIGHTS STAY ON. TRACTION CONTROL LIGHT ILLUMINATES INTERMITANTLY. I HAVEN'T TAKEN TO DEALER, HOWEVER THERE ARE RECALLS AND BULLETINS FOR THESE ISSUES. RECALL #13036, RECALL N140115 AND BULLETIN #14118. *JS
Incident date: Feb 2, 2015
BRAKE LIGHTS STAY ILLUMINATED AFTER FOOT IS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL DOESN'T WORK WHEN BRAKE LIGHTS STAY ON. TRACTION CONTROL LIGHT ILLUMINATES INTERMITANTLY. I HAVEN'T TAKEN TO DEALER, HOWEVER THERE ARE RECALLS AND BULLETINS FOR THESE ISSUES. RECALL #13036, RECALL N140115 AND BULLETIN #14118. *JS
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS RESTARTED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. T... Read more
Incident date: Feb 9, 2015
I NOTICED THAT WHEN I WOULD GO TO START THE VEHICLE I WOULD GET SOME WARING LIGHTS SUCH AS "NO POWER STEERING" AND "SERVICE ESC" OR SOMETHING TO THAT AFFECT. THERE WOULD BE NO POWER STEERING WHEN I WOULD FIRST TURN ON THE CAR BUT IT I SHUT IT BACK OFF AND THEN RESTARTED IT WOULD CLEAR OUT AND I WOULD HAVE POWER STEERING. SHORTLY AFTER THAT STARTED THE STEERING WHEEL WOULD MAKE JERKING OR RAPID MOV... Read more
Incident date: Mar 19, 2011
THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLD... Read more
Incident date: Mar 19, 2011
THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLD... Read more
Incident date: Mar 19, 2011
THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLD... Read more
Incident date: Feb 10, 2015
SINCE PURCHASING IN 09/2013 DRIVER'S SIDE FRONT WINDOW HAS BEEN GRINDING WHEN LOWERING WITH POWER WINDOW SWITCH. DID NOT SEEM TO BE HUNG RIGHT INSIDE THE DOOR BUT ALWAYS COMPLETED SEAL WHEN CLOSING. SOUNDED LIKE A PIECE OF PLASTIC WAS CAUGHT BETWEEN THE GLASS AND DOOR. TOOK APART, DID NOT SEE ANY THING. 01/2015, WINDOW WOULD NOT ROLL DOWN THE FINAL 2 INCHES. FIGURED IT WAS DUE TO COLD WEATHER. 02... Read more
Incident date: Aug 1, 2006
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENTS RE GM IGNITION CLAIMS. *SMD 2006 PONTIAC SOLSTICE. THE CONSUMER STATED IN AUGUST 2006, SHE EXPERIENCED AN INCIDENT INVOLVING THE IGNITION SWITCH WHERE THE KEYS LOCKED UP IN THE AUXILIARY POSITION RENDERING WHICH CAUSED THE KEY TO BECOME STUCK IN THE IGNITION. IN JANUARY 2011, THE SAME ISSUE OCCURRED. ON OCTOBER 11, 2012, THE CONSUMERS HUSBAN... Read more
Crash
1 injured
Incident date: Aug 1, 2006
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENTS RE GM IGNITION CLAIMS. *SMD 2006 PONTIAC SOLSTICE. THE CONSUMER STATED IN AUGUST 2006, SHE EXPERIENCED AN INCIDENT INVOLVING THE IGNITION SWITCH WHERE THE KEYS LOCKED UP IN THE AUXILIARY POSITION RENDERING WHICH CAUSED THE KEY TO BECOME STUCK IN THE IGNITION. IN JANUARY 2011, THE SAME ISSUE OCCURRED. ON OCTOBER 11, 2012, THE CONSUMERS HUSBAN... Read more
Crash
1 injured
Incident date: Feb 20, 2014
TL*THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE AFTER THE VEHICLE WAS STARTED, THE PASSENGER SIDE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE FRONTAL SENDING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT ... Read more
Incident date: Jan 1, 2015
WHEN WE FILL UP THE FUEL TANK THE CAR HAS A VERY STRONG SMELL OF GAS INSIDE THE CAR AND SEVERAL FEET AWAY FROM THE CAR AND FOUND A PUDDLE OF GAS UNDER THE CAR. ONCE THE TANK IS 1/2 DOWN THE SMELL SUBSIDES. WE TOOK IT TO THE DEALER AND THEY SAID WE NEEDED A NEW GAS TANK, LINES AND PUMP.AND SEAL. THE CAR IS ONLY 7 YEARS OLD WITH 40,000 MILES ON IT. THERE ISN'T ANY PHYSICAL DAMAGE TO THE TANK AND... Read more
Incident date: Feb 23, 2015
FAILED OR FAILING POWER STEERING RECALL REPAIR. POWER STEERING LIGHT CAME ON LAST EVENING (2/23/2015). VEHICLE RECALL ALERT SENT OUT IN JUNE 2014 WAS REPAIRED BY WESTON ONCE PARTS WERE AVAILABLE. PROBLEM WAS RESOLVED SINCE REPAIR UNTIL LAST EVENING ON DRIVE HOME FROM WORK. NOT SURE WHAT TO DO. I HAVE HEARD IT IS NOT POSITIVE TO ALERT DEALER AGAIN AS THEY MAY CHARGE UP TO $800-$1000 TO REPLACE AT W... Read more
Incident date: Feb 23, 2015
HUSBAND AND I WERE NOTIFIED THAT THERE IS A LEAK IN THE FUEL PUMP. IN RESEARCHING, I SEE THAT THERE HAS BEEN AN ONGOING ISSUE WITH THE FUEL PUMP ASSOCIATED WITH PONTIAC G6'S FOR THE 2008 MODEL YEAR. THIS WOULD EXPLAIN WHY WE HAVE SMELLED GAS OFF AND ON SINCE WE PURCHASED THE CAR, BUT WHEN EXAMINED BY MECHANIC, NOTHING WAS FOUND. IF THERE IS A DEFECT IN THE AIR TEX FUEL PUMP USED IN THE MANUFACT... Read more
Incident date: Nov 14, 2014
NOVEMBER 6 2014 I PURCHASED A 2008 PONTIAC G6 I HAD A SCHEDULED VISIT TO REPAIR A CRACKED GAUGE CLUSTER, A SEAT REPAIR AND REPAIR OF MY ADJUSTABLE PEDALS WHILE ON THE WAY TO THE DEALER FOR REPAIRS I NOTICED A HESITATION IN MY TRANSMISSION WHEN SHIFTING FROM 1ST TO 2ND. I NOTIFIED THE SERVICE WRITER OF THAT HAPPENING AND SHE SAID THEY WOULD LOOK INTO IT. I WAS GIVEN A 3 MONTH 3000 MILE WARRANTY THA... Read more
Incident date: Nov 14, 2014
NOVEMBER 6 2014 I PURCHASED A 2008 PONTIAC G6 I HAD A SCHEDULED VISIT TO REPAIR A CRACKED GAUGE CLUSTER, A SEAT REPAIR AND REPAIR OF MY ADJUSTABLE PEDALS WHILE ON THE WAY TO THE DEALER FOR REPAIRS I NOTICED A HESITATION IN MY TRANSMISSION WHEN SHIFTING FROM 1ST TO 2ND. I NOTIFIED THE SERVICE WRITER OF THAT HAPPENING AND SHE SAID THEY WOULD LOOK INTO IT. I WAS GIVEN A 3 MONTH 3000 MILE WARRANTY THA... Read more
Incident date: Nov 14, 2014
NOVEMBER 6 2014 I PURCHASED A 2008 PONTIAC G6 I HAD A SCHEDULED VISIT TO REPAIR A CRACKED GAUGE CLUSTER, A SEAT REPAIR AND REPAIR OF MY ADJUSTABLE PEDALS WHILE ON THE WAY TO THE DEALER FOR REPAIRS I NOTICED A HESITATION IN MY TRANSMISSION WHEN SHIFTING FROM 1ST TO 2ND. I NOTIFIED THE SERVICE WRITER OF THAT HAPPENING AND SHE SAID THEY WOULD LOOK INTO IT. I WAS GIVEN A 3 MONTH 3000 MILE WARRANTY THA... Read more
Incident date: Dec 16, 2014
LOSS OF STEERING AND STEERING MESSAGE ON DISPLAY PANEL. HAD VEHICLE LOOKED AT BY GM CERTIFIED GARAGE. GARAGE WAS TO REPLACE STEERING COLUMN, BUT EXTENDED WARRANTY COMPANY (EQUIS) DENIED CLAIM BECAUSE IT WASN'T MALFUNCTIONING WHEN THEY INSPECTED THE CAR. THERE IS A PRIOR RECALL NOTICE FOR THIS ISSUE ON GM WEBSITE, BUT GM CLAIMS THIS VEHICLE IS NOT AFFECTED. *JS
Incident date: Feb 19, 2015
DRIVING AT A SPEED OF 35 MPH AND THE STEERING JUST WHEN OFF AND WAS HARD TO STEER. CHECK POWER STEERING SERVICE ESC AND THE ESC OFF INDICATOR CAME ON (THE WARNING CAME AT THE SAME TIME, SO THAT WAS WORTHLESS) AND HAD TO RE-SET BY TURNING THE CAR OFF. IT HAPPENS AGAIN ON 2/23/2015. WHEN IT DID HAPPEN IT WAS NEARLY IMPOSSIBLE TO STEER. I SEE WHERE GM HAS RECALLED UP TO THE YEAR 2009 BUT NOT BEYOND T... Read more
PONTIAC
GRAND PRIX
(2006) — SERVICE BRAKES
Feb 24, 2015
Incident date: Jan 30, 2015
TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE CONTACT MENTIONED THAT THE TRACKING CONTROL AND ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MAN... Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE THE VEHICLE WAS IDLING, THE DRIVER'S KNEE CAME IN CONTACT WITH THE KEY AND THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTAC... Read more
Incident date: Feb 2, 2015
TL*THE CONTACT OWNS A 2003 PONTIAC AZTEK. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL AND DISCOVERED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Incident date: Jan 23, 2014
LETTER FROM CONSTITUENT REGARDING HIS 2001 PONTIAC GRAND AM GT; HE IS REQUESTING REMUNERATION FOR THE REPAIR COSTS HE INCURRED FOR REPLACEMENT OF THE TWO DEFECTIVE IGNITION SWITCHES FROM GENERAL MOTORS CORPORATION. *SMD THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Incident date: Feb 21, 2015
PASSENGER AIR BAG SENSOR STOPPED WORKING. DOES NOT DETECT IF THERE IS A PASSENGER SITTING ON SEAT. THIS SHOULD BE A RECALL WITH ALL THE COMPLAINTS. DEALER CHARGING $1200 TO REPLACE. *TR
Incident date: Feb 17, 2015
KEY DOES NOT ALWAYS COME OUT OF THE IGNITION. VEHICLE IS DRIVEN AND WHEN STOPPED THE KEY WILL NOT COME OUT. STEERING WHEEL IS NOT LOCKED. WHEN I CALLED THE DEALERSHIP AND TOLD THEM THE PROBLEM, I WAS TOLD THAT I NEED TO STOP THE VEHICLE ALWAYS ON A FLAT SURFACE, PUT THE CAR IN PARK, PULL THE EMERGENCY BRAKE , THEN TURN THE KEY AND IT WILL COME OUT THAT WAY. THAT IS RIDICULOUS AND IT DOESN'T WORK. ... Read more
Incident date: Sep 16, 2014
TL*THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH AGAINST A PARKED VEHICLE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILA... Read more
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILA... Read more
Incident date: Feb 15, 2015
TL*THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 5/7/15*CN UPDATE... Read more
Incident date: Feb 9, 2015
TL*THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE FAILURE MILEAGE WAS ... Read more
Incident date: Feb 23, 2011
THE WIRES WHICH POWER THE DOOR WINDOW MOTOR, ELECTRIC LOCKS AND DOOR SPEAKERS BROKE INSIDE THE RUBBER BOOT ASSEMBLY WHICH ATTACHES THE WIRE HARNESS TO THE DOOR AND THE DOOR FRAME. PERFORMING AN ONLINE GOOGLE SEARCH INDICATES THIS PROBLEM IS ENDEMIC TO THE 2006-2009 PONTIAC TORRENT. I HAVE REPAIRED THE WIRES IN THE HARNESS BUT THEY BROKE AGAIN, JANUARY OF 2015. I FEEL THIS IS A SAFETY ISSUE THAT NE... Read more
Incident date: Feb 23, 2011
THE WIRES WHICH POWER THE DOOR WINDOW MOTOR, ELECTRIC LOCKS AND DOOR SPEAKERS BROKE INSIDE THE RUBBER BOOT ASSEMBLY WHICH ATTACHES THE WIRE HARNESS TO THE DOOR AND THE DOOR FRAME. PERFORMING AN ONLINE GOOGLE SEARCH INDICATES THIS PROBLEM IS ENDEMIC TO THE 2006-2009 PONTIAC TORRENT. I HAVE REPAIRED THE WIRES IN THE HARNESS BUT THEY BROKE AGAIN, JANUARY OF 2015. I FEEL THIS IS A SAFETY ISSUE THAT NE... Read more
Incident date: Feb 15, 2015
STARTED CAR (2009 PONTIAC G5) WITH 55,907 MILEAGE MORNING OF 02/15/2015 AND VEHICLE DISPLAYED "SERVICE AIR BAG" AND SHOWED RED AIRBAG DASH SYMBOL WHICH DID NOT TURN OFF INDICATING AIRBAGS WERE OFF AND WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT. CAR ALSO DISPLAYS "PASSENGER AIRBAG OFF" EVEN IN THE INSTANCE THERE IS A PASSENGER IN THE VEHICLE. THIS HAS BEEN HAPPENING EVERYDAY FOR THE LAST WEEK. I'V... Read more
Incident date: Feb 19, 2015
ON 2/19/15, APPROXIMATELY 9;00 PM, THE POWER STEERING STOPPED OPERATING. I WAS DRIVING EASTBOUND ON PA741 IN GAP, PA. ON 2/2/15, THE STEERING SHAFT ANGLE SENSOR WAS REPLACED. THE POWER STEERING STOPPED OPERATING 17 DAYS LATER. *TR
Incident date: Feb 10, 2015
I STARTED MY CAR AND MY AIRBAG SENSOR LIT UP ON MY DASHBOARD AND ON MY STEREO SCREEN IT SAID "SERVICE AIR BAG". THERE WAS AN ISSUE WITH MY PASSENGER AIR BAG WHEN I PURCHASED THE VEHICLE IN JUNE 2014 BUT THEY SAID THEY HAD IT RESET BEFORE I PURCHASED IT. ALSO, ON MULTIPLE OCCASIONS PEOPLE HAVE TOLD ME AT STOP LIGHTS THAT MY BRAKE LIGHTS ARE ON WHILE I AM DRIVING AND OFF WHILE I AM STOPPED. I FOUND ... Read more
Incident date: Feb 10, 2015
I STARTED MY CAR AND MY AIRBAG SENSOR LIT UP ON MY DASHBOARD AND ON MY STEREO SCREEN IT SAID "SERVICE AIR BAG". THERE WAS AN ISSUE WITH MY PASSENGER AIR BAG WHEN I PURCHASED THE VEHICLE IN JUNE 2014 BUT THEY SAID THEY HAD IT RESET BEFORE I PURCHASED IT. ALSO, ON MULTIPLE OCCASIONS PEOPLE HAVE TOLD ME AT STOP LIGHTS THAT MY BRAKE LIGHTS ARE ON WHILE I AM DRIVING AND OFF WHILE I AM STOPPED. I FOUND ... Read more
Incident date: Feb 20, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Incident date: Feb 7, 2015
WE FIRST STARTED HAVING PROBLEMS WITH THIS VEHICLE 2 WEEKS AGO. STARTED THE CAR AND THE POWER STEERING INDICATOR CAME ON AND WE HAD NO POWER STEERING. WE SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND IT WORKED. IT WOULD WORK OFF AND ON FOR AWHILE BUT AS OF THE LAST FEW DAYS THERE IS NO POWER STEERING AT ALL. I CALLED GM. THEY ARE SAYING OUR VIN IS NOT INCLUDED. THIS IS A BUNCH OF CRAP. THE 2007... Read more
Incident date: Jan 2, 2015
THE POWER STEERING GOES OUT AND THE CAR IS VERY DIFFICULT TO TURN. *TR
Incident date: Feb 20, 2015
I WAS ENTERING ON TO HIGHWAY WHEN MY POWER STEERING WENT OUT. I WAS ABLE TO PULL OVER. I TURNED OFF VEHICLE AND WAITED 5 MINUTES (TEMP WAS -18F), STARTED VEHICLE AND POWER STEERING WAS ENGAGED. *TR
Incident date: Feb 20, 2015
I WAS ENTERING ON TO HIGHWAY WHEN MY POWER STEERING WENT OUT. I WAS ABLE TO PULL OVER. I TURNED OFF VEHICLE AND WAITED 5 MINUTES (TEMP WAS -18F), STARTED VEHICLE AND POWER STEERING WAS ENGAGED. *TR
PONTIAC
GRAND PRIX
(2004) — STEERING
Feb 20, 2015
Incident date: Feb 4, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL TIGHTENED, AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE SPRING CONTROL MECHANISM FAILED. THE VEHICLE WA... Read more
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Feb 20, 2015
Incident date: Feb 4, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL TIGHTENED, AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE SPRING CONTROL MECHANISM FAILED. THE VEHICLE WA... Read more