Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Oct 10, 2014
POWER STEERING FLASHED ON THE DIC AND THE POWER STEERING WENT OUT. AFTER TURNING THE WHEEL AND RESTARTING THE CAR THE POWER STEERING WORKED FINE. AFTER ABOUT A MONTH OF THIS HAPPENING IT STOPPED. HOWEVER, THE SAME PROBLEM IS OCCURRING AGAIN NOW. ALSO NOW THE STEERING IS MAKING SOME NOISED ACCOMPANIED BY SHAKING OF THE STEERING WHEEL, EVEN WHILE THE CAR IS IN PARK. *TR
Incident date: Mar 2, 2015
WHILE TRAVELING IN HEAVY TRAFFIC, THE POWER STEERING FAILED, EXTREMELY HARD TO TURN WHEEL, BROUGHT CAR TO STOP. DASH INDICATED "SERVICE ESC", AND "POWER STEERING". PULLED INTO PARKING LOT, TURNED OFF CAR, AND A SHORT TIME LATER, RESTARTED CAR, SEEMED TO WORK CORRECTLY, THIS HAPPENED SEVERAL MORE TIMES OVER THE FOLLOWING SEVERAL DAYS, BUT WOULD COME BACK AFTER CAR WAS SHUT OFF AND RESTARTED. AFT... Read more
Incident date: Mar 2, 2015
WHILE TRAVELING IN HEAVY TRAFFIC, THE POWER STEERING FAILED, EXTREMELY HARD TO TURN WHEEL, BROUGHT CAR TO STOP. DASH INDICATED "SERVICE ESC", AND "POWER STEERING". PULLED INTO PARKING LOT, TURNED OFF CAR, AND A SHORT TIME LATER, RESTARTED CAR, SEEMED TO WORK CORRECTLY, THIS HAPPENED SEVERAL MORE TIMES OVER THE FOLLOWING SEVERAL DAYS, BUT WOULD COME BACK AFTER CAR WAS SHUT OFF AND RESTARTED. AFT... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Mar 9, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS ABLE RESTART THE ENGINE AND THE VEHICLE RESUME NORMAL STEERING FUNCTION. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
Incident date: Feb 12, 2015
POWER STEERING WILL FAIL TO ENGAGE ON START UP OF CAR 70% OF THE TIME AND WHEN IT DOES IT WILL STOP WORKING WHILE TRAVELING DOWN THE ROAD 100% OF THE TIME. IT WILL HAPPEN NO MATTER WHAT SPEED YOU ARE TRAVELING. SOME 2009 PONTIAC G6'S ARE UNDER GM RECALL 14V153000 BUT MY VIN NUMBER IS NOT IN THE RECALL EVEN WHILE DOING THE EXACT THING THE RECALL SPECIFIES. *TR
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHEN REVERSING FROM A PARKING SPOT, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER... Read more
Incident date: Mar 9, 2015
CHECK ENGINE LIGHT WENT ON AND THE STEERING LOCKED UP AND WAS UNABLE TO TURN RIGHT AT A LIGHT. FORCEFULLY TURNING THE WHEEL WITH GREAT EFFORT I MANAGED TO MAKE MY WAY INTO A GROCERY STORE PARKING LOT TOOK A DEEP BREATH AND TURNED THE CAR OFF. WAITED SEVERAL MINUTES TOOK THE KEY OUT OF THE IGNITION AND STARTED THE CAR AGAIN THE STEERING WAS BACK AND I CONTINUED ON TO WORK RELUCTANTLY SINCE I AM U... Read more
Incident date: Mar 9, 2015
CHECK ENGINE LIGHT WENT ON AND THE STEERING LOCKED UP AND WAS UNABLE TO TURN RIGHT AT A LIGHT. FORCEFULLY TURNING THE WHEEL WITH GREAT EFFORT I MANAGED TO MAKE MY WAY INTO A GROCERY STORE PARKING LOT TOOK A DEEP BREATH AND TURNED THE CAR OFF. WAITED SEVERAL MINUTES TOOK THE KEY OUT OF THE IGNITION AND STARTED THE CAR AGAIN THE STEERING WAS BACK AND I CONTINUED ON TO WORK RELUCTANTLY SINCE I AM U... Read more
Incident date: Jan 30, 2014
TL*THE CONTACT OWNS A 2009 PONTIAC G8 GT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS AND THE KEY WAS LOOSE IN THE IGNITION. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ... Read more
Incident date: Aug 3, 2005
1999 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED ON AUGUST 3, 2005. *JB
Incident date: Jan 2, 2015
THE CAR LOST POWER STEERING AND WAS VIRTUALLY INCAPABLE OF DRIVING. THIS ONLY OCCURS WHEN TRYING TO PARK OR DRIVING AT VERY LOW SPEEDS. I WAS UNABLE TO PARALLEL PARK AND AS A RESULT IT TOOK OVER 30 MINUTES OF EFFORT TO TRY AND GET MY CAR CORRECTLY INTO THE SPOT. I HAD TO KEEP SHUTTING THE CAR OFF AND TURNING IT BACK ON TO TRY AND GET THE WHEEL TO TURN. THIS WOULD ONLY BRIEFLY FIX THE STEERING FOR ... Read more
Incident date: Jan 2, 2015
THE CAR LOST POWER STEERING AND WAS VIRTUALLY INCAPABLE OF DRIVING. THIS ONLY OCCURS WHEN TRYING TO PARK OR DRIVING AT VERY LOW SPEEDS. I WAS UNABLE TO PARALLEL PARK AND AS A RESULT IT TOOK OVER 30 MINUTES OF EFFORT TO TRY AND GET MY CAR CORRECTLY INTO THE SPOT. I HAD TO KEEP SHUTTING THE CAR OFF AND TURNING IT BACK ON TO TRY AND GET THE WHEEL TO TURN. THIS WOULD ONLY BRIEFLY FIX THE STEERING FOR ... Read more
Incident date: Jul 29, 2011
AFTER OWNING THIS VEHICLE FOR A COUPLE OF YEARS, THE AIRBAG LIGHT WOULD COME ON SPORADICALLY AND THEN GO OFF. I ATTRIBUTED THIS TO DOING A SELF CHECK SINCE THE LIGHT ALWAYS HAS WENT OFF IN THE PAST. THE AIRBAG LIGHT IS ON NOW CONSTANTLY AND IT WOULD APPEAR THAT THE AIRBAG SYSTEM FOR THE PASSENGER IS DISABLED AT ALL TIMES. I TOOK THE VEHICLE TO A DEALERSHIP AND WAS TOLD THAT THE AIRBAG MODULE UNDER... Read more
Incident date: Mar 4, 2015
ON MARCH 4, 2015, I WAS DRIVING HOME FROM WORK AT A STARTING SPEED FROM A STOP LIGHT, WHEN MY 2006 PONTIAC G6 TRANSMISSION GAVE OUT WITHOUT ANY WARNING SIGNS. I HAD MY VEHICLE INSPECTED TO VERIFY THAT MY VEHICLE HAD ADEQUATE AMOUNT OF AUTOMATIC TRANSMISSION FLUID, WHICH THE FLUID WAS A CLEAN COLOR RED. MY VEHICLE WAS PURCHASED ON FEBRUARY 2014, FROM A USED CAR DEALERSHIP. *TR
Incident date: Mar 6, 2015
I WAS MAKING A LEFT TURN IN THE INTERSECTION AND MY STEERING WENT OUT. THE DISPLAY STARTED SHOWING THE POWER STEERING MESSAGE. IT BECAME INCREASING DIFFICULT TO STEER. IT APPEARS GM RECALLED SOME MAKE/MODELS FOR THE SAME VEHICLE I HAVE HOWEVER MY VIN IS NOT ONE OF THE ONE'S THAT FALL UNDER THE RECALL EVEN THOUGH THIS SEEMS TO BE THE SAME PROBLEM. IF GM KNOWS THIS IS A PROBLEM WHY AREN'T ALL OF ... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 4/6/15*CN UPDATED 6/25/2015 *JS
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 4/6/15*CN UPDATED 6/25/2015 *JS
PONTIAC
GRAND PRIX
(1998) - STEERING
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(1998) - POWER TRAIN
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(1998) - ENGINE
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(2004) - VEHICLE SPEED CONTROL
Mar 6, 2015
Incident date: Jan 31, 2015
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT ACCELERATED RAPIDLY INTO AN INTERSECTION CRASHING INTO SOME CARTS. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896. UPDATED 4/13/15*CN UPDATED 9/27/2017*CN
Crash
PONTIAC
GRAND PRIX
(2004) - ENGINE
Mar 6, 2015
Incident date: Mar 6, 2015
WHILE SITTING AT A STOP LIGHT, SMOKE WAS COMING SEEN FROM UNDER THE HOOD. DRIVER ATTEMPTED TO MOVE VEHICLE TO PARKING LOT. WHILE MOVING TO PARKING LOT, BLACK SMOKE STARTED COMING INTO THE PASSENGER COMPARTMENT VIA THE AIR VENTS. DRIVER CALLED 911, AND FIRE DEPARTMENT WAS ABLE TO CONTAIN THE FIRE. THE ENTIRE ENGINE COMPARTMENT WAS INVOLVED IN THE FLAMES, AND THE CAR IS A TOTAL LOSS. THERE HAD BEE... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Mar 6, 2015
Incident date: Mar 6, 2015
WHILE SITTING AT A STOP LIGHT, SMOKE WAS COMING SEEN FROM UNDER THE HOOD. DRIVER ATTEMPTED TO MOVE VEHICLE TO PARKING LOT. WHILE MOVING TO PARKING LOT, BLACK SMOKE STARTED COMING INTO THE PASSENGER COMPARTMENT VIA THE AIR VENTS. DRIVER CALLED 911, AND FIRE DEPARTMENT WAS ABLE TO CONTAIN THE FIRE. THE ENTIRE ENGINE COMPARTMENT WAS INVOLVED IN THE FLAMES, AND THE CAR IS A TOTAL LOSS. THERE HAD BEE... Read more
Fire
Incident date: Jan 3, 2009
IN JANUARY 2009, THE IGNITION SWITCH LOCKED ON MY GRAND AM WITHOUT WARNING OR REASON. IT REQUIRED ME GETTING THE CAR TOWED TO A SHOP AND PAYING $438.61 TO HAVE IT REPAIRED. RECENTLY GM ANNOUNCED THAT THERE IS A KNOWN ISSUE W/THE IGNITION SWITCH. I'VE MADE SEVERAL ATTEMPTS TO SPEAK WITH SOMEONE ABOUT BEING REIMBURSED FOR THE REPAIRS W/OUT SUCCESS. I'M BEING TOLD THAT THE ONLY THING I CAN DO IS HAVE... Read more
Incident date: Feb 20, 2015
POWER STEERING ABRUPTLY STOPPED WORKING MANY TIMES OVER PAST 2 WEEKS: MAKING SHARP TURNS @ LOW SPEED INTO DRIVEWAY/PARKING SPOT, ON MAIN ROADS AT MODERATE SPEEDS (30-45MPH) WHILE CHANGING LANES & EVEN AT HWY SPEEDS WHEN CHANGING LANES. SOMETIMES POWER STEERING WOULD UNEXPECTEDLY COME BACK ON BY "ITSELF" - WITH A VERY DANGEROUS, UNPREDICTABLE JERK-TYPE MOTION. OTHER TIMES I WOULD PULL OVER (VERY DI... Read more
Incident date: Mar 20, 2013
POWER STEERING STARTED GOING OUT RANDOMLY AND NOW GOES OUT EVERY TIME I DRIVE. DEALER SAYS MY PARTICULAR MODEL'S VIN DOESN'T QUALIFY FOR THE CURRENT RECALL. *TR
Incident date: Mar 5, 2015
HAD SAME ISSUE AS OTHER DAYS COMPLAINT. THIS TIME TURNING CAR OFF AND RESTARTING DIDN'T HELP. TOOK CAR STRAIGHT TO SHOP. LEFT WITH THE LOCAL DEALER THEY CALLED SAID TORQUE SENSOR BAD SAME AS THE 09 RECALL ISSUE. IT'S GOING TO COST 517.00 DOLLARS TO FIX. GENERAL MOTORS NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT. I NEED THE CAR TO GET TO AND FROM WORK SO WHAT DOES A PERSON DO BUT FIX AND ... Read more
Incident date: Mar 5, 2015
HAD SAME ISSUE AS OTHER DAYS COMPLAINT. THIS TIME TURNING CAR OFF AND RESTARTING DIDN'T HELP. TOOK CAR STRAIGHT TO SHOP. LEFT WITH THE LOCAL DEALER THEY CALLED SAID TORQUE SENSOR BAD SAME AS THE 09 RECALL ISSUE. IT'S GOING TO COST 517.00 DOLLARS TO FIX. GENERAL MOTORS NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT. I NEED THE CAR TO GET TO AND FROM WORK SO WHAT DOES A PERSON DO BUT FIX AND ... Read more
Incident date: Jul 8, 2014
BOTH OF MY SUN VISORS HAVE FALLEN OUT WITHOUT THE ABILITY TO PUT BACK IN PLACE. THERE HAVE BEEN SEVERAL TIMES I HAVE NEEDED THESE VISORS TO DRIVE SAFELY WHEN THE SUN IS COMING UP OR GOING DOWN. I FEEL THIS COULD LEAD TO AN ACCIDENT IN THE FUTURE. *TR
Incident date: Jul 8, 2014
BOTH OF MY SUN VISORS HAVE FALLEN OUT WITHOUT THE ABILITY TO PUT BACK IN PLACE. THERE HAVE BEEN SEVERAL TIMES I HAVE NEEDED THESE VISORS TO DRIVE SAFELY WHEN THE SUN IS COMING UP OR GOING DOWN. I FEEL THIS COULD LEAD TO AN ACCIDENT IN THE FUTURE. *TR
Incident date: May 8, 2013
REPLACE THE BULB BUT KEEP SHORTAGE OUT WITH THE WIRING BURNING. I DON'T KNOW WHY BUT THIS THE THIRD TIME OR MORE LOST COUNT. THE MOST RECENTLY IS 2/28/2015. I HAVE TO BUY A WHOLE HEADLAMP BECAUSE THE WIRING IS BURNT. I CAN TAKE A PICTURE OF IT YOU WOULD LIKE ME TOO. ALSO, I DON'T WANT TO GET A TICKET BECAUSE I HAVE A HEADLAMP OUT. *TR
Incident date: Feb 27, 2015
I WAS WAITING IN A DRIVE THRU LANE WHEN ALL OF A SUDDEN MY CAR MADE A CHIMING NOISE AND FLASHED POWER STEERING, SERVICE ESC AND I HAD NO POWER STEERING. TURNED THE CAR OFF AND RESTARTED IT AND IT WAS FINE. THIS HAPPENED 4 OTHER TIMES AFTER THAT, HAVING TO RE-START MY CAR TO GET POWER STEERING. THEN WHEN MY CAR IS COMES TO STOP THE STEERING WHEEL SHAKES AND MAKES A TERRIBLE KNOCKING NOISE. VERY... Read more
Incident date: Mar 4, 2015
HAS HAPPENED MULTIPLE TIMES PAST TWO WEEKS. ISSUE TYPICALLY OCCURS AT STARTING OF CAR, ONCE WHILE DRIVING DOWN HIGHWAY: A CHIME IS HEARD, THE DIC DISPLAYS POWER STEERING, THE ESC OFF INDICATOR COMES ON, AND POWER STEERING IS LOST. TURNING OFF CAR AND RESTARTING CAN RESET AND POWER STEERING WORKS. WHEN POWER STEERING IS WORKING, THE STEERING WHEEL SHAKES WHILE AT A STOP, CAN SOMETIMES BE FELT WHEN ... Read more
Incident date: Mar 4, 2015
HAS HAPPENED MULTIPLE TIMES PAST TWO WEEKS. ISSUE TYPICALLY OCCURS AT STARTING OF CAR, ONCE WHILE DRIVING DOWN HIGHWAY: A CHIME IS HEARD, THE DIC DISPLAYS POWER STEERING, THE ESC OFF INDICATOR COMES ON, AND POWER STEERING IS LOST. TURNING OFF CAR AND RESTARTING CAN RESET AND POWER STEERING WORKS. WHEN POWER STEERING IS WORKING, THE STEERING WHEEL SHAKES WHILE AT A STOP, CAN SOMETIMES BE FELT WHEN ... Read more
Incident date: Dec 31, 2014
DRIVING MY 2004 PONTIAC GRAND AM HOME FORM GROCERY SHOPPING AND TRIED TO GET INTO LEFT HAND TURN ONLY LANE, BUT CAR WOULDN`T SLOW DOWN AND I DIDN`T WANT TO REAR END THE PERSON AHEAD AS THERE WAS A LOT OF TRAFFIC THAT DAY SO I VEERED TO THE RIGHT TO GET INTO A PARKING LOT TO PULL MY EMERGENCY BRAKES, BUT WAS BROAD SIDED. I HAVE OVER $2,300.00 WORTH OF DAMAGE TO MY CAR AND MY MECHANIC SAID IT IS TH... Read more
Crash
Incident date: Dec 31, 2014
DRIVING MY 2004 PONTIAC GRAND AM HOME FORM GROCERY SHOPPING AND TRIED TO GET INTO LEFT HAND TURN ONLY LANE, BUT CAR WOULDN`T SLOW DOWN AND I DIDN`T WANT TO REAR END THE PERSON AHEAD AS THERE WAS A LOT OF TRAFFIC THAT DAY SO I VEERED TO THE RIGHT TO GET INTO A PARKING LOT TO PULL MY EMERGENCY BRAKES, BUT WAS BROAD SIDED. I HAVE OVER $2,300.00 WORTH OF DAMAGE TO MY CAR AND MY MECHANIC SAID IT IS TH... Read more
Crash
Incident date: Dec 31, 2014
DRIVING MY 2004 PONTIAC GRAND AM HOME FORM GROCERY SHOPPING AND TRIED TO GET INTO LEFT HAND TURN ONLY LANE, BUT CAR WOULDN`T SLOW DOWN AND I DIDN`T WANT TO REAR END THE PERSON AHEAD AS THERE WAS A LOT OF TRAFFIC THAT DAY SO I VEERED TO THE RIGHT TO GET INTO A PARKING LOT TO PULL MY EMERGENCY BRAKES, BUT WAS BROAD SIDED. I HAVE OVER $2,300.00 WORTH OF DAMAGE TO MY CAR AND MY MECHANIC SAID IT IS TH... Read more
Crash
Incident date: Feb 27, 2015
I HAD MY IGNITION LOCK CYLINDER TUMBLERS REPLACED BY A LOCK SMITH BECAUSE KEY KEPT STICKING AND NOW MY CAR DOES NOTHING WHEN I GO TO START IT WITH KEY. IT STARTS W/ REMOTE START BUT ODOMETER HAND AND ETC GO SIDE TO SIDE REALLY FAST. MY HEAD LIGHTS, HEATER AND DASH LIGHTS DON'T WORK. SECURITY LIGHT IS NOT ON. THE KEY WILL TURN THE CAR OFF WHEN I USE REMOTE STARTER. CAR TURNED OFF WHILE DRIVING TWIC... Read more
Incident date: Feb 27, 2015
I HAD MY IGNITION LOCK CYLINDER TUMBLERS REPLACED BY A LOCK SMITH BECAUSE KEY KEPT STICKING AND NOW MY CAR DOES NOTHING WHEN I GO TO START IT WITH KEY. IT STARTS W/ REMOTE START BUT ODOMETER HAND AND ETC GO SIDE TO SIDE REALLY FAST. MY HEAD LIGHTS, HEATER AND DASH LIGHTS DON'T WORK. SECURITY LIGHT IS NOT ON. THE KEY WILL TURN THE CAR OFF WHEN I USE REMOTE STARTER. CAR TURNED OFF WHILE DRIVING TWIC... Read more
Incident date: Mar 1, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Incident date: Dec 17, 2014
POWER STEERING FAILED NUMEROUS TIMES, INTERMITTENTLY, CAUSING DRIVER TO USE A GREAT DEAL OF FORCE TO MAINTAIN CONTROL OF THE CAR. IN SEEKING REPAIR AT GM DEALER, WAS TOLD MY CAR NOT ONE COVERED BY STEERING RECALL, THOUGH MY PROBLEM BEARS A STRIKING RESEMBLANCE TO THOSE OF THE COVERED VEHICLES. *TR
Incident date: Mar 3, 2015
WHILE DRIVING DOWN HIGHWAY SERVICE POWER STEERING SERVICE ESC. LOST STEERING VERY HARD TO STEER. TURNED CAR OFF RESTARTED THEN HAD NO ISSUES. THEN SEVERAL HOURS LATER HAD SAME ISSUE TURNED CAR OFF AND WAS ABLE TO MAKE IT HOME. *TR
Incident date: Mar 3, 2015
WHILE DRIVING DOWN HIGHWAY SERVICE POWER STEERING SERVICE ESC. LOST STEERING VERY HARD TO STEER. TURNED CAR OFF RESTARTED THEN HAD NO ISSUES. THEN SEVERAL HOURS LATER HAD SAME ISSUE TURNED CAR OFF AND WAS ABLE TO MAKE IT HOME. *TR
Incident date: Mar 2, 2015
LAST WEEK I WAS EXPERIENCING SHAKING IN MY STEERING WHEEL AND KNOCKING SOUNDS ON FRIDAY. MY CAR PRETTY MUCH SAT ALL WEEKEND, I WENT TO GO BACK OUT OF MY DRIVEWAY FOR WORK AND NOTICED THE STEERING WHEEL WAS REALLY HARD TO TURN AND MY STEERING WHEEL NOTICE CAME UP ON RADIO DASH. I PULLED BACK INTO MY DRIVEWAY TURNED OFF CAR. I PULLED OUT MY MANUAL AND WAS CHECKING TO SEE IF I NEEDED STEERING WHEE... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND WOULD LOSE POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,500.
Incident date: Feb 27, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED ON THE STEERING. THE ELECTRIC POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS SHUT OFF AND RESTARTED; HOWEVER, THE STEERING WHEEL JERKED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE ... Read more
Incident date: Mar 2, 2015
DRIVING AND LOSS OF POWER STEERING AND EPS LIGHT AND CHIME. *TR