Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 16, 2015
WAS GOING 5 MPH BECUASE OF WEATHER, HIT ICE, ENDED UP DOING APPROXIMATELY 25-30 MPH IN A SLIDE. THREW ME IN A DITCH FRONT FIRST. DID 5671.65 IN DAMAGES ON THE FRONT END ALONE. 63 PARTS REPLACED. AIRBAGS AND ONSTAR DID NOT ACTIVATE. IF MY HUSBAND AND I WERE NOT WEARING OUR SEAT BELTS WE WOULSVE BEEN THROWN OUT THE WINDSHIELD. WHOLE ENTIRE FRONT END WAS IN THE DITCH AND BACK PASSENGER TIRE WAS IN M... Read more
Crash
Incident date: Nov 1, 2013
THIS INITIALLY OCCURRED IN NOVEMBER OF 2013. MILEAGE IS ESTIMATED AT 120000 MILES AT THE TIME. ONE DAY WHILE DRIVING A MESSAGE CAME ON THE DASH THAT SAID POWER STEERING. ALTHOUGH I WAS ABLE TO DRIVE TO MY DESTINATION THE FORCE REQUIRED TO TURN THE WHEEL WHILE THE POWER ASSIST IS FAILING IS MASSIVE. I AM 6 FT TALL AND 200 POUNDS, AND I HAVE A DIFFICULT TIME MAKING A TURN OR SHARP CURVE WHEN THI... Read more
Incident date: Feb 20, 2015
I HAVE HAD MY CAR SINCE NOVEMBER 2014. I GO INTO THE MALL FOR A FEW HOURS AND COME BACK OUT TO START MY CAR AND THE KEY WOULD NOT TURN IN THE IGNITION. I TURNED THE STEERING WHEEL AND EVERYTHING ELSE I COULD THINK OF. STILL NOTHING... I HAVE IT TOWED TO A GMC ( WINEGARDNER BRANDYWINE MARYLAND).. THEY TELL ME I NEED A NEW IGNITION LOCK CYLINDER ( $851.00) BECAUSE I CAN NOT AFFORD THAT HEFTY RE... Read more
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH, THE IGNITION KEY INADVERTENTLY MOVED INTO THE OFF POSITION AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE ... Read more
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS), THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Nov 15, 2014
MY DAUGHTER IS A COLLAGE STUDENT, SHE WAS DRIVING HOME, WHICH IS 180 MILES FROM HOME, SHE WAS DRIVING ON THE HIGHWAY, POWERSTEERING GAVE OUT, ALMOST HAD A WRECK 3 TIMES WITH SAME SITUATION, HAD TO MUSCLE IT TO PULL OVER......... I KNOW THERE IS A RECALL ON THIS BUT I HAVE NOT RECEIVED A NOTICE TO HAVE IT FIXED. THIS ALSO HAS HAPPENED SEVERAL TIMES WHEN SHE STARTS HER CAR. HAS LEFT HER SITTING IN ... Read more
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO THE DRIVEWAY, THERE WAS A LOUD NOISE UNDER THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE REAR AXLE SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,0... Read more
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO THE DRIVEWAY, THERE WAS A LOUD NOISE UNDER THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE REAR AXLE SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,0... Read more
Incident date: Mar 9, 2015
I HAVE PREVIOUSLY FILED A COMPLAINT AND WAS TOLD BY THE PONTIAC CUSTOMER SERVICE TEAM AT #1-800-762-2737. MY CAR HAS LESS THAN 50,000 MILES AND IT A 2007 PONTIAC G6. I FOUND A RECALL ON THE WEBSITE, RECALL# 14772, WHICH IS AN EXPANSION RECALL FROM THE ORIGINAL RECALL 14V-153. PONTIAC IS STATING THAT ONLY VIN NUMBER CARS MANUFACTURED BETWEEN APRIL 18,2006-JUNE 30,2006 ARE COVERED UNDER THIS RECAL... Read more
Incident date: Mar 7, 2013
MY CAR'S STEERING GOTTEN FROZEN, LOCK UP, CAN NOT STEER TO AN DIRECTIONS. IT HAPPENED AGAIN EARLY THIS MONTH AGAIN ON HIGHWAY. CANNOT FIND ANY RECALL. *TR
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE TRAVELING 50 MPH, THE POWER STEERING FAILED. THE STEERING WHEEL STARTED TO SHAKE AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE ELECTRONIC POWER ASSIST MODULE NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, TH... Read more
Incident date: Mar 12, 2015
WHILE DRIVING ON THE INTERSTATE AT 70 MPH I LOST ALL POWER STEERING. I HAD TO PULL OVER ON THE SIDE OF THE INTERSTATE AND PLACE THE CAR IN PARK AND SHUT IT OFF. ONCE I CYCLED POWER AND STARTED THE CAR BACK UP THE POWER STEERING WORKED. I THEN STARTED DRIVING AND THE PROBLEM HAPPENED AGAIN. IT HAPPENED A TOTAL OF 5 TIMES WITHIN 200 MILES. THIS PROBLEM CAUSED EXTREMELY HARD STEERING AT HIGH AND LOW ... Read more
Incident date: Jan 14, 2015
MY POWER STEERING IS DEAD!!! THEY WANT ME TO PAY $1200 TO FIX IT. ABSOLUTELY RIDICULOUS. HOW DO YOU FIRST RECALL 05, 06... 08, 09. THEN ONLY A SELECTED FEW 2007 YEARS LATER. WHENEVER I TELL ANYONE ABOUT THIS THEY ALL HAVE THE WTH EXPRESSION. *TR
Incident date: Mar 1, 2013
THE POWER STEERING RANDOMLY WILL SUDDENLY LOOSE POWER STEERING. THIS HAS HAPPENED SEVERAL TIMES. POWER STEERING IS RESTORED ONCE THE CAR IS RESTARTED. OUR VIN IS NOT INCLUDED IN THE RECALL BY GM FOR THE VERY SAME POWER STEERING ISSUE THAT OTHER SAME MODEL YEAR PONTIAC G6 CARS ARE INCLUDED IN. IT WAS FIRST NOTICED IN 2013 (MILEAGE UNKNOWN- AMOUNT ABOVE IS ESTIMATE) BY MY HUSBAND WHO WAS PRIMARY ... Read more
Incident date: Oct 15, 2014
MY GIRLFRIEND WAS DRIVING DOWN INTERSTATE AT 65 MP3 WHEN SHE WENT TO CHANGE LANES SHE LOST POWER STEERING CAUSING HER TO ALMOST WRECK WITH HER 2 BABIES I HAVE LOOKED IT UP AND THERE WAS RECALL ON STEERING JUST NOT ON MY VIN BUT MY CAR DOES EXACTLY WHAT RECALL MAKES THEM DO AND SHE HAS TWO BABIES IT LOSES POWER STEERING, AND THERE HAS BEEN 12 DEATHS FROM THE RECALL WHEN I CALL THEM THEY SAY MY PONT... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Feb 14, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 85,000.
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE RECALL REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE TUMBLER IN THE IGNITION SWITCH, BUT IT BECAME DIFFICULT TO SHIFT GEARS AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ... Read more
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE RECALL REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE TUMBLER IN THE IGNITION SWITCH, BUT IT BECAME DIFFICULT TO SHIFT GEARS AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ... Read more
Incident date: Jan 13, 2015
I WAS DRIVING ON THE FREEWAY AND WENT TO SWITCH LANES TO THE LEFT AND THE CAR MADE A DINGING NOISE AND IT WAS EXTREMELY HARD TO MAKE THE TURN AS I NORMALLY COULD. I LOOKED AT THE DISPLAY AND THE POWER STEERING WAS ON THE SCREEN . WHEN I FINALLY MADE IT TO MY DESTINATION, AND CUT THE CAR OFF UPON RESTARTING IT THE POWER STEERING CAME BACK. UPON RETURNING HOME THAT NIGHT POWER STEERING WAS WORKING F... Read more
Incident date: Jul 1, 2014
TL*THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident date: Feb 10, 2015
WHEN THE CAR IS FIRST STARTED 50% OF THE TIME YOU WILL HAVE NO POWER STEERING AT ALL. AFTER TURNING THE CAR ON AND OFF MULTIPLE TIMES YOU WILL REGAIN YOUR POWER STEERING. WHEN DRIVING DOWN THE ROAD THE POWER STEERING WILL FAIL SOMETIMES SOONER THEN OTHER TIMES. THIS CAN MAKE IT VERY DIFFICULT TO TURN AND WILL EVENTUALLY LEAD TO AN ACCIDENT. I HAVE CHECKED FOR A POWER STEERING RECALL ON MY CAR AND ... Read more
Incident date: Jan 31, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIF... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL MODULE. THE CONTACT ALSO STATED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. UPD... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL MODULE. THE CONTACT ALSO STATED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. UPD... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT ASKED THE DEALER ABOUT NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 125,00... Read more
Incident date: Oct 10, 2014
POWER STEERING FLASHED ON THE DIC AND THE POWER STEERING WENT OUT. AFTER TURNING THE WHEEL AND RESTARTING THE CAR THE POWER STEERING WORKED FINE. AFTER ABOUT A MONTH OF THIS HAPPENING IT STOPPED. HOWEVER, THE SAME PROBLEM IS OCCURRING AGAIN NOW. ALSO NOW THE STEERING IS MAKING SOME NOISED ACCOMPANIED BY SHAKING OF THE STEERING WHEEL, EVEN WHILE THE CAR IS IN PARK. *TR
Incident date: Mar 2, 2015
WHILE TRAVELING IN HEAVY TRAFFIC, THE POWER STEERING FAILED, EXTREMELY HARD TO TURN WHEEL, BROUGHT CAR TO STOP. DASH INDICATED "SERVICE ESC", AND "POWER STEERING". PULLED INTO PARKING LOT, TURNED OFF CAR, AND A SHORT TIME LATER, RESTARTED CAR, SEEMED TO WORK CORRECTLY, THIS HAPPENED SEVERAL MORE TIMES OVER THE FOLLOWING SEVERAL DAYS, BUT WOULD COME BACK AFTER CAR WAS SHUT OFF AND RESTARTED. AFT... Read more
Incident date: Mar 2, 2015
WHILE TRAVELING IN HEAVY TRAFFIC, THE POWER STEERING FAILED, EXTREMELY HARD TO TURN WHEEL, BROUGHT CAR TO STOP. DASH INDICATED "SERVICE ESC", AND "POWER STEERING". PULLED INTO PARKING LOT, TURNED OFF CAR, AND A SHORT TIME LATER, RESTARTED CAR, SEEMED TO WORK CORRECTLY, THIS HAPPENED SEVERAL MORE TIMES OVER THE FOLLOWING SEVERAL DAYS, BUT WOULD COME BACK AFTER CAR WAS SHUT OFF AND RESTARTED. AFT... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Aug 21, 2006
SHORTLY AFTER I PURCHASED MY 2006 PONTIAC G6 (IN 2006) IT HAS BEEN FAILING TO START FROM TIME TO TIME. THE DEALERSHIP STATED THAT THERE IS AN ELECTRICAL (SHORTAGE) PROBLEM THAT CAUSES THE CAR NOT TO START AND KILLS THE BATTERY. I HAVE HAD TO REPLACED THE FOUR(4) TIMES. THE CAR HAS TOTALLY DIED ON ME FIVE (5) DIFFERENT TIMES AND HAD TO BE TOWED. THE FIRST AND SECOND TIMES IT DIED, IT WAS BETWEEN... Read more
Incident date: Mar 9, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS ABLE RESTART THE ENGINE AND THE VEHICLE RESUME NORMAL STEERING FUNCTION. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
Incident date: Feb 12, 2015
POWER STEERING WILL FAIL TO ENGAGE ON START UP OF CAR 70% OF THE TIME AND WHEN IT DOES IT WILL STOP WORKING WHILE TRAVELING DOWN THE ROAD 100% OF THE TIME. IT WILL HAPPEN NO MATTER WHAT SPEED YOU ARE TRAVELING. SOME 2009 PONTIAC G6'S ARE UNDER GM RECALL 14V153000 BUT MY VIN NUMBER IS NOT IN THE RECALL EVEN WHILE DOING THE EXACT THING THE RECALL SPECIFIES. *TR
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHEN REVERSING FROM A PARKING SPOT, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER... Read more
Incident date: Mar 9, 2015
CHECK ENGINE LIGHT WENT ON AND THE STEERING LOCKED UP AND WAS UNABLE TO TURN RIGHT AT A LIGHT. FORCEFULLY TURNING THE WHEEL WITH GREAT EFFORT I MANAGED TO MAKE MY WAY INTO A GROCERY STORE PARKING LOT TOOK A DEEP BREATH AND TURNED THE CAR OFF. WAITED SEVERAL MINUTES TOOK THE KEY OUT OF THE IGNITION AND STARTED THE CAR AGAIN THE STEERING WAS BACK AND I CONTINUED ON TO WORK RELUCTANTLY SINCE I AM U... Read more
Incident date: Mar 9, 2015
CHECK ENGINE LIGHT WENT ON AND THE STEERING LOCKED UP AND WAS UNABLE TO TURN RIGHT AT A LIGHT. FORCEFULLY TURNING THE WHEEL WITH GREAT EFFORT I MANAGED TO MAKE MY WAY INTO A GROCERY STORE PARKING LOT TOOK A DEEP BREATH AND TURNED THE CAR OFF. WAITED SEVERAL MINUTES TOOK THE KEY OUT OF THE IGNITION AND STARTED THE CAR AGAIN THE STEERING WAS BACK AND I CONTINUED ON TO WORK RELUCTANTLY SINCE I AM U... Read more
Incident date: Jan 30, 2014
TL*THE CONTACT OWNS A 2009 PONTIAC G8 GT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS AND THE KEY WAS LOOSE IN THE IGNITION. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ... Read more
Incident date: Aug 3, 2005
1999 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED ON AUGUST 3, 2005. *JB
Incident date: Jan 2, 2015
THE CAR LOST POWER STEERING AND WAS VIRTUALLY INCAPABLE OF DRIVING. THIS ONLY OCCURS WHEN TRYING TO PARK OR DRIVING AT VERY LOW SPEEDS. I WAS UNABLE TO PARALLEL PARK AND AS A RESULT IT TOOK OVER 30 MINUTES OF EFFORT TO TRY AND GET MY CAR CORRECTLY INTO THE SPOT. I HAD TO KEEP SHUTTING THE CAR OFF AND TURNING IT BACK ON TO TRY AND GET THE WHEEL TO TURN. THIS WOULD ONLY BRIEFLY FIX THE STEERING FOR ... Read more
Incident date: Jan 2, 2015
THE CAR LOST POWER STEERING AND WAS VIRTUALLY INCAPABLE OF DRIVING. THIS ONLY OCCURS WHEN TRYING TO PARK OR DRIVING AT VERY LOW SPEEDS. I WAS UNABLE TO PARALLEL PARK AND AS A RESULT IT TOOK OVER 30 MINUTES OF EFFORT TO TRY AND GET MY CAR CORRECTLY INTO THE SPOT. I HAD TO KEEP SHUTTING THE CAR OFF AND TURNING IT BACK ON TO TRY AND GET THE WHEEL TO TURN. THIS WOULD ONLY BRIEFLY FIX THE STEERING FOR ... Read more
Incident date: Jul 29, 2011
AFTER OWNING THIS VEHICLE FOR A COUPLE OF YEARS, THE AIRBAG LIGHT WOULD COME ON SPORADICALLY AND THEN GO OFF. I ATTRIBUTED THIS TO DOING A SELF CHECK SINCE THE LIGHT ALWAYS HAS WENT OFF IN THE PAST. THE AIRBAG LIGHT IS ON NOW CONSTANTLY AND IT WOULD APPEAR THAT THE AIRBAG SYSTEM FOR THE PASSENGER IS DISABLED AT ALL TIMES. I TOOK THE VEHICLE TO A DEALERSHIP AND WAS TOLD THAT THE AIRBAG MODULE UNDER... Read more
Incident date: Mar 4, 2015
ON MARCH 4, 2015, I WAS DRIVING HOME FROM WORK AT A STARTING SPEED FROM A STOP LIGHT, WHEN MY 2006 PONTIAC G6 TRANSMISSION GAVE OUT WITHOUT ANY WARNING SIGNS. I HAD MY VEHICLE INSPECTED TO VERIFY THAT MY VEHICLE HAD ADEQUATE AMOUNT OF AUTOMATIC TRANSMISSION FLUID, WHICH THE FLUID WAS A CLEAN COLOR RED. MY VEHICLE WAS PURCHASED ON FEBRUARY 2014, FROM A USED CAR DEALERSHIP. *TR
Incident date: Mar 6, 2015
I WAS MAKING A LEFT TURN IN THE INTERSECTION AND MY STEERING WENT OUT. THE DISPLAY STARTED SHOWING THE POWER STEERING MESSAGE. IT BECAME INCREASING DIFFICULT TO STEER. IT APPEARS GM RECALLED SOME MAKE/MODELS FOR THE SAME VEHICLE I HAVE HOWEVER MY VIN IS NOT ONE OF THE ONE'S THAT FALL UNDER THE RECALL EVEN THOUGH THIS SEEMS TO BE THE SAME PROBLEM. IF GM KNOWS THIS IS A PROBLEM WHY AREN'T ALL OF ... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 4/6/15*CN UPDATED 6/25/2015 *JS
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 4/6/15*CN UPDATED 6/25/2015 *JS
PONTIAC
GRAND PRIX
(1998) — STEERING
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(1998) — POWER TRAIN
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(1998) — ENGINE
Mar 6, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, THE VEHICLE OVERHEATED, AND THERE WAS A BURNING ODOR. THE FAILURE RECURRED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Fire
PONTIAC
GRAND PRIX
(2004) — VEHICLE SPEED CONTROL
Mar 6, 2015
Incident date: Jan 31, 2015
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT ACCELERATED RAPIDLY INTO AN INTERSECTION CRASHING INTO SOME CARTS. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896. UPDATED 4/13/15*CN UPDATED 9/27/2017*CN
Crash