Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more
Incident date: Jun 6, 2014
DEFECTIVE AIR BAG SENSOR - CAUSES PASSENGER AIR BAG TO NOT FUNCTION, EVEN WHEN THERE IS A PASSENGER IN THE SEAT. *TR
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Mar 1, 2015
MY 2009 G6 HAS 38,000 MILES ON IT. I HAVE HAD SEVERAL PROBLEMS WITH THE LOW BEAM HEADLIGHTS. THE PIGTAILS ARE MELTED & BURNED. I HAVE TRIED TO REPLACE THESE EXACTLY AS THEY WERE HOOKED UP & NOW THE DRIVERS SIDE LIGHT WILL NOT WORK. *TR
Incident date: Mar 24, 2015
MY COMPLAINT IS ABOUT A RECENT ISSUE I HAD WITH MY VEHICLE. UPON STARTING THE VEHICLE THE ESC INDICATOR CAME ON AND LOCKED THE STEERING WHEEL IN PLACE. THIS DOES NOT HAPPEN EACH TIME THE VEHICLE WAS STARTED, BUT PERIODICALLY. IF THE CAR DID START AND NO LIGHT WOULD APPEAR, THE STEERING WHEEL WOULD SHAKE. THE SHAKING WAS VERY VERY NOTICEABLE. WE HAD TAKEN IT INTO OUR MECHANIC TO HAVE IT LOOK... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Apr 2, 2015
Incident date: Oct 11, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE COIL PACK WAS MELTING AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED... Read more
Fire
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS ON HER NECK AND SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR B... Read more
Crash
1 injured
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ANTI THEFT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH PREVENTED THE VEHICLE FROM STARTING. THE CONTACT DID NOT EXPERIENCE THE FAILURE UNTIL AFTER THE REPAIR WAS PREFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE KEY WAS DEFECTIVE. TH... Read more
Incident date: Jul 2, 2014
WHEN ATTEMPTING TO UNLOCK THE DOORS (WITH THE REMOTE OR KEY THEN LOCK BUTTON ON THE DRIVERS DOOR) SOME DOORS DO NOT UNLOCK AND HAVE TO BE MANUALLY UNLOCKED. *TR
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
PONTIAC
GRAND PRIX
(2007) - ENGINE
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
PONTIAC
GRAND PRIX
(2007) - UNKNOWN OR OTHER
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
Incident date: Mar 24, 2015
AS I WAS DRIVING ON A MAIN ROAD AT ABOUT 55MPH, A "POWER STEERING" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER AND A CHIME SOUNDED. STEERING CONTROL WAS THEN MANUAL AND I HAD TO EXERT GREAT FORCE TO STEER AT LOWER SPEEDS. I FIGURED RIGHT AWAY THAT MY POWER STEERING HAD GONE OUT SINCE I COULD NOT TURN EASILY. I IMMEDIATELY CHOSE TO PULL OVER TO AVOID PUTTING MYSELF OR ANYONE ELSE AT HARM. SI... Read more
Incident date: Mar 4, 2015
THE POWER STEERING WOULD NOT WORK UPON STARTING THE CAR AND WE WOULD NEED TO TURN THE CAR OFF AND ON AGAIN TO GET THE POWER STEERING TO WORK. AFTER ABOUT A WEEK OF THIS HAPPENING MY HUSBAND WAS DRIVING HOME FROM WORK AND THE POWER STEERING COMPLETELY STOPPED WORKING. WE CONTACTED GM TO SEE IF OUR CAR WAS INCLUDED IN THE RECALL BUT THEY SAID OUR VIN NUMBER WAS NOT AND THAT WE WOULD NEED TO PAY OUT ... Read more
Incident date: Mar 8, 2015
WHEN I TURNED THE VEHICLE ON THE POWER STEERING WAS NO LONGER WORKING. I TURNED THE VEHICLE BACK OFF AND IT STARTED WORKING AGAIN THAN ABOUT A WEEK LATER THE POWER STEERING WENT OUT WHILE DRIVING AND THE VEHICLE WAS VERY HARD TO DRIVE. I TOOK IT TO SHOP AND THEY SAID IT HAD A RECALL ON IT IT WAS THE TORQUE SENSOR AND THAT I SHOULD CONTACT PONTIAC. I DID AND THEY SAID THAT MY CAR'S VIN NUMBER WA... Read more
Incident date: Mar 28, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ROLLED OUT OF PARK INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TRANSMISSION CABLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRA... Read more
Incident date: Oct 1, 2014
THE PASSENGER SIDE LOW BEAM HEADLIGHT BULB HAS BEEN REPLACED TWICE IN THE LAST 6 MONTHS AND IS OUT AGAIN AFTER ONLY TWO MONTHS. I HAVE NOT YET TAKEN THE CAR IN AGAIN, BUT WILL ASK FOR FURTHER INSPECTION OF PROBLEM THIS TIME! *TR
Incident date: Oct 1, 2014
THE PASSENGER SIDE LOW BEAM HEADLIGHT BULB HAS BEEN REPLACED TWICE IN THE LAST 6 MONTHS AND IS OUT AGAIN AFTER ONLY TWO MONTHS. I HAVE NOT YET TAKEN THE CAR IN AGAIN, BUT WILL ASK FOR FURTHER INSPECTION OF PROBLEM THIS TIME! *TR
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED A COUPLE OF TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: Sep 23, 2013
WE HAVE HAD ONGOING ISSUES WITH THE REAR RUNNING LIGHTS SHORTING OUT AND THE DRIVER'S SIDE LOW BEAM GOING OUT. WE REPLACED FUSES FOR REAR RUNNING LIGHTS 4 TIMES. I WAS PULLED OVER BY LOCAL POLICE AND HAD TO BE PICKED UP TO GET HOME, LEAVING THE CAR AT POLICE STATION UNTIL I COULD DRIVE SAFELY IN DAYLIGHT. WE HAVE REPLACED THE LOW BEAM BULB 3 TIMES. THE LOW BEAM LIGHT WOULD INTERMITTENTLY WORK... Read more
Incident date: Sep 23, 2013
WE HAVE HAD ONGOING ISSUES WITH THE REAR RUNNING LIGHTS SHORTING OUT AND THE DRIVER'S SIDE LOW BEAM GOING OUT. WE REPLACED FUSES FOR REAR RUNNING LIGHTS 4 TIMES. I WAS PULLED OVER BY LOCAL POLICE AND HAD TO BE PICKED UP TO GET HOME, LEAVING THE CAR AT POLICE STATION UNTIL I COULD DRIVE SAFELY IN DAYLIGHT. WE HAVE REPLACED THE LOW BEAM BULB 3 TIMES. THE LOW BEAM LIGHT WOULD INTERMITTENTLY WORK... Read more
Incident date: Sep 18, 2013
EVER SINCE I WENT TO HAVE THE REPROGRAM DONE ON MY AIR BAGS SYSTEM I HAVE GOTTEN A "AIRBAG FAULT" WARNING EVERY TIME I START MY CAR. SINCE IS HAS HAPPENED I JUST ALWAYS IGNORED IT UNTIL I RECENTLY FOUND OUT THAT BECAUSE IT DOES THAT, MY ENTIRE AIR BAG SYSTEM IS SHUT DOWN AND MY AIR BAGS WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. THIS UPSETS ME VERY MUCH, SINCE I CARING MY FAMILY IN THIS VEHICLE. ... Read more
Incident date: Jul 17, 2014
WHEN GOING AROUND A CURVE IT IS LIKE IT LOSES TRACTION AND PULLS TO THE LEFT REAL BAD OR GOING OVER RAILROAD TRACKS IT HAS NEW STRUTS AND BEEN ALIGNED THREE TIMES AND TWO SET OF NEW TIRES AND NEW BEARINGS AND TIE RODS AND STILL HAVEN'T FIX IT. *TR
Incident date: Jul 17, 2014
WHEN GOING AROUND A CURVE IT IS LIKE IT LOSES TRACTION AND PULLS TO THE LEFT REAL BAD OR GOING OVER RAILROAD TRACKS IT HAS NEW STRUTS AND BEEN ALIGNED THREE TIMES AND TWO SET OF NEW TIRES AND NEW BEARINGS AND TIE RODS AND STILL HAVEN'T FIX IT. *TR
Incident date: Mar 15, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE ELECTRICAL POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT AFTER SHUTTING THE VEHICLE OFF AND RESTARTING IT, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT TH... Read more
Incident date: Mar 20, 2015
WHILE MAKING A RIGHT TURN, THE FRONT DRIVERS SEAT TRACK WELD BROKE OFF CAUSING THE SEAT TO SHIFT IN POSITION LOSING HEIGHT. *TR
Incident date: Mar 20, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE TORQUE SENSOR ASSEMBLY AND EPS UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000.
Incident date: Mar 29, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident date: Mar 11, 2015
LOW BEAM LAMP PASSENGER SIDE OUT. NOT KNOWING ANY BETTER I. BOUGHT A NEW SYLVANIA BULB. TWO WEEKS LATER OUT AGAIN. I DID A LITTLE RESEARCH AND FOUND THIS IS A HUGE PROBLEM WITH G6; GM & MORE THAN LIKELY TOO EXPENSIVE FOR ME TO FIX IMMEDIATELY. I JUST BOUGHT CAR FROM DEALER & ON SSDI; THEREFORE, HAVE NO MONEY TO EVEN PURCHASE ANOTHER BULB LET ALONE HOUSING, CONNECTOR STUFF ETC.. THIS IS A SAFE... Read more
Incident date: Jan 1, 2008
2000 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN 2008. *JB
Crash
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY WAS LOOSELY CONNECTED TO THE IGNITION AND BECAME STUCK IN THE ACC POSITION. AS A RESULT, THE KEY COULD BE REMOVED WHILE THE VEHICLE WAS STILL ON. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO REPAIR THE VEHICLE. THE MA... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHICH DID NOT STOP THE VEHICLE, CAUSING THE CONTACT TO VEER TO THE RIGHT AND CRASH INTO A CURB AND THEN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INSPECTED OR REP... Read more
Crash
1 injured
Incident date: Sep 2, 2014
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHICH DID NOT STOP THE VEHICLE, CAUSING THE CONTACT TO VEER TO THE RIGHT AND CRASH INTO A CURB AND THEN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INSPECTED OR REP... Read more
Crash
1 injured
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V029000 (AIR BAGS), 14V655000 (AIR BAGS), AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIE... Read more
Incident date: Mar 2, 2015
ON MAY 2, 2015 MY WIFE TOLD ME THE WINDOW GOT LOOSE AND SHATTERED WHILE TRYING TO RAISE IT WITH THE POWER WINDOW. I CALLED THE DEALER AND THERE IS A RECALL NUMBER 07273 ON THE REGULATOR BOLTS GETTING LOOSE AND THE GLASS SHATTERING. I CALLED THE DEALER AND TALKED TO [XXX] AT WINEGARDNER GM IN BRANDYWINE, MD AND THEY SAID THEY WOULD CHARGE ME FOR A DIAGNOSTIC IF THE FIX THE RECALL. I CALLED THE GM C... Read more
Incident date: Nov 18, 2013
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THI... Read more
Incident date: Nov 18, 2013
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THI... Read more
Incident date: Feb 16, 2015
MY AIRBAG MESSAGE KEEP COMING ON THE DASH AND MY CAR JUST SHUTS OFF AND DOESN'T WANT TO TURN BACK ON IT TAKES ABOUT LIKE AN HOUR AND A HALF OR TWO TO START BACK UP TO RESET THE COMPUTER I KNOW MY PONTIAC POWER STEERING IS ELECTRIC AND ALSO THAT MESSAGE POPS UP ON THE DASH AND MY CAR JUST SHUTS OFF AND WONT TURN BACK ON IN ABOUT AN HOUR OR SO IT DONE THIS TO ME NUMEROUS TIMES AND I DON'T KNOW WHAT... Read more
Incident date: Feb 16, 2015
MY AIRBAG MESSAGE KEEP COMING ON THE DASH AND MY CAR JUST SHUTS OFF AND DOESN'T WANT TO TURN BACK ON IT TAKES ABOUT LIKE AN HOUR AND A HALF OR TWO TO START BACK UP TO RESET THE COMPUTER I KNOW MY PONTIAC POWER STEERING IS ELECTRIC AND ALSO THAT MESSAGE POPS UP ON THE DASH AND MY CAR JUST SHUTS OFF AND WONT TURN BACK ON IN ABOUT AN HOUR OR SO IT DONE THIS TO ME NUMEROUS TIMES AND I DON'T KNOW WHAT... Read more
Incident date: Mar 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICTOR ILLUMINATED. UPON RESTARTING THE VEHICLE, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TEST. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS... Read more
Incident date: Mar 22, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FAILURE MILEAGE WAS 143,000.
Incident date: Mar 13, 2015
HI I'VE BOUGHT A CAR FROM CAR HOP THE FIRST TIME IT BROKE N 3 MONTHS AFTER I BOUGHT IT AND CAR HOP HAD IT TOWED TO ONE OF THERE SHOPS AND I WAS TOLD THEY PUT A NEW ENGINE IN IT 6 MONTHS AGO CAR BROKE DOWN AGAIN THEY WOULDN'T GET IT FIX SO I STOPPED MAKE N PAYMENT ON CAR FOR 3 MONTHS AND THEY CALL ME AND ASKED ME IF I'D LIKE TO START THERE FRESH START PROGRAM WERE I'D HAVE A WARRANTY N I'D JUST HAV... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Mar 27, 2015
Incident date: Mar 25, 2015
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V40000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN TH... Read more
Incident date: Jun 10, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE TRYING TO START THE VEHICLE, THE IGNITION KEY FAILED TO TURN TO THE ON POSITION. ALSO, THE CONTACT MENTIONED THAT THE SECURITY WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE... Read more
PONTIAC
GRAND PRIX
(1998) - ELECTRICAL SYSTEM
Mar 26, 2015
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THE DETAILS OF THE DIAGNOSTIC TESTING RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,00... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO BOTH DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE FAILURE RECURRED ... Read more
Incident date: Mar 26, 2015
THE PASSENGER SEAT AIR BAG OCCUPANT SENSOR HAS FAILED, DISABLING THE AIR BAG SYSTEM. THIS IS A COMMON PROBLEM TO THIS CAR, AND A SERIOUS SAFETY ISSUE FOR OURSELVES AND ANY PASSENGERS. WE REQUEST AN INVESTIGATION AND RECALL TO REPAIR THIS KNOWN SAFETY ISSUE. I BELIEVE REVIEWING THE GM RECORDS FOR THE NUMBER OF UNITS SOLD AS REPLACEMENTS WILL REINFORCE MY COMPLAINT. *TR
Incident date: Mar 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,153.