Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jul 17, 2014
WHEN GOING AROUND A CURVE IT IS LIKE IT LOSES TRACTION AND PULLS TO THE LEFT REAL BAD OR GOING OVER RAILROAD TRACKS IT HAS NEW STRUTS AND BEEN ALIGNED THREE TIMES AND TWO SET OF NEW TIRES AND NEW BEARINGS AND TIE RODS AND STILL HAVEN'T FIX IT. *TR
Incident date: Jul 17, 2014
WHEN GOING AROUND A CURVE IT IS LIKE IT LOSES TRACTION AND PULLS TO THE LEFT REAL BAD OR GOING OVER RAILROAD TRACKS IT HAS NEW STRUTS AND BEEN ALIGNED THREE TIMES AND TWO SET OF NEW TIRES AND NEW BEARINGS AND TIE RODS AND STILL HAVEN'T FIX IT. *TR
Incident date: Mar 15, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE ELECTRICAL POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT AFTER SHUTTING THE VEHICLE OFF AND RESTARTING IT, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT TH... Read more
Incident date: Mar 20, 2015
WHILE MAKING A RIGHT TURN, THE FRONT DRIVERS SEAT TRACK WELD BROKE OFF CAUSING THE SEAT TO SHIFT IN POSITION LOSING HEIGHT. *TR
Incident date: Mar 20, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE TORQUE SENSOR ASSEMBLY AND EPS UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000.
Incident date: Mar 29, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident date: Mar 11, 2015
LOW BEAM LAMP PASSENGER SIDE OUT. NOT KNOWING ANY BETTER I. BOUGHT A NEW SYLVANIA BULB. TWO WEEKS LATER OUT AGAIN. I DID A LITTLE RESEARCH AND FOUND THIS IS A HUGE PROBLEM WITH G6; GM & MORE THAN LIKELY TOO EXPENSIVE FOR ME TO FIX IMMEDIATELY. I JUST BOUGHT CAR FROM DEALER & ON SSDI; THEREFORE, HAVE NO MONEY TO EVEN PURCHASE ANOTHER BULB LET ALONE HOUSING, CONNECTOR STUFF ETC.. THIS IS A SAFE... Read more
Incident date: Jan 1, 2008
2000 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *SMD THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN 2008. *JB
Crash
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY WAS LOOSELY CONNECTED TO THE IGNITION AND BECAME STUCK IN THE ACC POSITION. AS A RESULT, THE KEY COULD BE REMOVED WHILE THE VEHICLE WAS STILL ON. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO REPAIR THE VEHICLE. THE MA... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHICH DID NOT STOP THE VEHICLE, CAUSING THE CONTACT TO VEER TO THE RIGHT AND CRASH INTO A CURB AND THEN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INSPECTED OR REP... Read more
Crash
1 injured
Incident date: Sep 2, 2014
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHICH DID NOT STOP THE VEHICLE, CAUSING THE CONTACT TO VEER TO THE RIGHT AND CRASH INTO A CURB AND THEN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT INSPECTED OR REP... Read more
Crash
1 injured
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V029000 (AIR BAGS), 14V655000 (AIR BAGS), AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIE... Read more
Incident date: Mar 2, 2015
ON MAY 2, 2015 MY WIFE TOLD ME THE WINDOW GOT LOOSE AND SHATTERED WHILE TRYING TO RAISE IT WITH THE POWER WINDOW. I CALLED THE DEALER AND THERE IS A RECALL NUMBER 07273 ON THE REGULATOR BOLTS GETTING LOOSE AND THE GLASS SHATTERING. I CALLED THE DEALER AND TALKED TO [XXX] AT WINEGARDNER GM IN BRANDYWINE, MD AND THEY SAID THEY WOULD CHARGE ME FOR A DIAGNOSTIC IF THE FIX THE RECALL. I CALLED THE GM C... Read more
Incident date: Nov 18, 2013
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THI... Read more
Incident date: Nov 18, 2013
I WILL BE DRIVING AND ALL OF A SUDDEN A LOST POWER STEERING. THIS HAPPENED ON A LEFT TURN WHERE I WAS NOT READY TO PERCEIVE NO POWER STEERING AND CAME VERY CLOSE TO AN ACCIDENT. THIS SHOULD NOT HAPPEN AND THERE SHOULD BE A RECALL ON THESE CARS. ALSO I HAVE A PARASITIC BATTERY DRAIN WHICH STARTED AFTER THE IGNITION KEY WAS CHANGED FOR THE THIRD TIME. THIS TIME THEY HAD TO REPROGRAM CAR AND KEY. THI... Read more
Incident date: Feb 16, 2015
MY AIRBAG MESSAGE KEEP COMING ON THE DASH AND MY CAR JUST SHUTS OFF AND DOESN'T WANT TO TURN BACK ON IT TAKES ABOUT LIKE AN HOUR AND A HALF OR TWO TO START BACK UP TO RESET THE COMPUTER I KNOW MY PONTIAC POWER STEERING IS ELECTRIC AND ALSO THAT MESSAGE POPS UP ON THE DASH AND MY CAR JUST SHUTS OFF AND WONT TURN BACK ON IN ABOUT AN HOUR OR SO IT DONE THIS TO ME NUMEROUS TIMES AND I DON'T KNOW WHAT... Read more
Incident date: Feb 16, 2015
MY AIRBAG MESSAGE KEEP COMING ON THE DASH AND MY CAR JUST SHUTS OFF AND DOESN'T WANT TO TURN BACK ON IT TAKES ABOUT LIKE AN HOUR AND A HALF OR TWO TO START BACK UP TO RESET THE COMPUTER I KNOW MY PONTIAC POWER STEERING IS ELECTRIC AND ALSO THAT MESSAGE POPS UP ON THE DASH AND MY CAR JUST SHUTS OFF AND WONT TURN BACK ON IN ABOUT AN HOUR OR SO IT DONE THIS TO ME NUMEROUS TIMES AND I DON'T KNOW WHAT... Read more
Incident date: Mar 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICTOR ILLUMINATED. UPON RESTARTING THE VEHICLE, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TEST. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS... Read more
Incident date: Mar 22, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FAILURE MILEAGE WAS 143,000.
Incident date: Mar 13, 2015
HI I'VE BOUGHT A CAR FROM CAR HOP THE FIRST TIME IT BROKE N 3 MONTHS AFTER I BOUGHT IT AND CAR HOP HAD IT TOWED TO ONE OF THERE SHOPS AND I WAS TOLD THEY PUT A NEW ENGINE IN IT 6 MONTHS AGO CAR BROKE DOWN AGAIN THEY WOULDN'T GET IT FIX SO I STOPPED MAKE N PAYMENT ON CAR FOR 3 MONTHS AND THEY CALL ME AND ASKED ME IF I'D LIKE TO START THERE FRESH START PROGRAM WERE I'D HAVE A WARRANTY N I'D JUST HAV... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Mar 27, 2015
Incident date: Mar 25, 2015
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V40000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN TH... Read more
Incident date: Jun 10, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE TRYING TO START THE VEHICLE, THE IGNITION KEY FAILED TO TURN TO THE ON POSITION. ALSO, THE CONTACT MENTIONED THAT THE SECURITY WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE... Read more
PONTIAC
GRAND PRIX
(1998) — ELECTRICAL SYSTEM
Mar 26, 2015
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THE DETAILS OF THE DIAGNOSTIC TESTING RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,00... Read more
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO BOTH DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE FAILURE RECURRED ... Read more
Incident date: Mar 26, 2015
THE PASSENGER SEAT AIR BAG OCCUPANT SENSOR HAS FAILED, DISABLING THE AIR BAG SYSTEM. THIS IS A COMMON PROBLEM TO THIS CAR, AND A SERIOUS SAFETY ISSUE FOR OURSELVES AND ANY PASSENGERS. WE REQUEST AN INVESTIGATION AND RECALL TO REPAIR THIS KNOWN SAFETY ISSUE. I BELIEVE REVIEWING THE GM RECORDS FOR THE NUMBER OF UNITS SOLD AS REPLACEMENTS WILL REINFORCE MY COMPLAINT. *TR
Incident date: Mar 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,153.
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14... Read more
Incident date: Mar 22, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE IN PARK, THERE WAS A STRONG FUEL ODOR EMITTING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
PONTIAC
GRAND PRIX
(2004) — AIR BAGS
Mar 25, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME LEAVES, AND SLID SIDEWAYS DOWN A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS IN THE BACK AND KNEES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DES... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — STEERING
Mar 25, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME LEAVES, AND SLID SIDEWAYS DOWN A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS IN THE BACK AND KNEES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DES... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Mar 25, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME LEAVES, AND SLID SIDEWAYS DOWN A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SORENESS IN THE BACK AND KNEES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DES... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Mar 25, 2015
Incident date: Dec 10, 2014
DRIVER AIR BAG WARNING SYMBOL LIGHT COMES ON AND OFF ON DASHBOARD. HAPPENS ALL THE TIME. PASSENGER AIR BAG "OFF" LIGHT COMES ON AND OFF AT THE SAME TIME AS DRIVER AIR BAG WARNING. *TR
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE CONTACT HAD THE WIRING AND THE MOTOR REPLACED THREE TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 170,000. UPDATED 6/8/15*CN UPDATED 10/2/2017*CN
Incident date: Apr 19, 2014
THE LOW BEAM HIGHLIGHT WAS NOT WORKING WHEN I PURCHASED THE CAR. THE DEALER WHERE I PURCHASED THE CAR CHANGED OUT THE LIGHT BULB AND WITH IN TWO DAYS THE LOW BEAM WAS NOT WORKING. THIS BULB HAS BEEN REPLACED 3 TIMES IN THE A 30 DAY PERIOD. I'M NOW BEING TOLD BY MY LOCAL DEALER THAT IT IS THE CONNECTOR THAT NEEDS TO BE REPLACED. ESTIMATED COST FOR REPAIR IS $100. *TR
Incident date: Nov 19, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL TORQUE INPUT SENSOR AND STEERING POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TH... Read more
Incident date: Mar 20, 2015
AT LOW SPEED THE ELECTRIC POWER STEERING ASSIST FAILED CAUSING HARD FEEDBACK TO THE STEERING WHEEL. WHEN THE SYSTEM REENGAGED THE CAR SUDDENLY JOLTED IN THE DIRECTION OF THE TURN. THE DEFECT HAS REPEATED ON FOUR OCCASIONS. TOOK THE VEHICLE TO THE DEALER AND PAID FOR DIAGNOSIS AND WAS INFORMED THAT NO ERRORS WERE FOUND AND THAT THIS VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL FOR SIMILAR ISSUE... Read more
Incident date: Mar 2, 2015
2000 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD
Incident date: Nov 1, 2014
2008 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED THE ORIGINAL IGNITION RECALL WAS FIXED IN EARLY NOVEMBER 2014, AFTER THE KEY WOULD NOT COME OUT OF THE IGNITION AND THE VEHICLE HAD TO BE TOWED. THE CONSUMER EXPERIENCED ANOTHER FAILURE ON JANUARY 20, 2015. IT WAS TOWED THE DEALER. THE DEALER INFORMED THE CONSUMER A SHIFTER ASSEMBLY WAS NEEDED. HOW... Read more
Incident date: Nov 1, 2014
2008 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED THE ORIGINAL IGNITION RECALL WAS FIXED IN EARLY NOVEMBER 2014, AFTER THE KEY WOULD NOT COME OUT OF THE IGNITION AND THE VEHICLE HAD TO BE TOWED. THE CONSUMER EXPERIENCED ANOTHER FAILURE ON JANUARY 20, 2015. IT WAS TOWED THE DEALER. THE DEALER INFORMED THE CONSUMER A SHIFTER ASSEMBLY WAS NEEDED. HOW... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Mar 23, 2015
Incident date: Dec 16, 2014
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE SIDE OF A BRIDGE. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU... Read more
Crash
PONTIAC
GRAND PRIX
(2006) — VISIBILITY/WIPER
Mar 23, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO ILLUMINATE AND THE WIRES UNDER THE HOOD STARTED TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Mar 23, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO ILLUMINATE AND THE WIRES UNDER THE HOOD STARTED TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES
Mar 23, 2015
Incident date: May 5, 2010
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED WITH A PULSATION AND A LOUD GRINDING NOISE AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN REPLACED BOTH THE FRONT AND REAR ROTORS AND FRONT AND REAR BRAKE PADS ON DIFFERENT OCCASIONS. THE FAILURE... Read more
Incident date: Mar 23, 2015
ON MY WAY INTO WORK THIS MORNING, THE WARNING FOR "POWER STEERING" FLASHED ON MY CAR AND THE STEERING SUDDENLY QUIT WORKING ON MY 2007 PONTIAC G6. I WAS GOING ABOUT 40 MPH ON A STRAIGHT STRETCH THROUGH TOWN. LUCKILY, I HADN'T MERGED TO GET ON THE INTERSTATE YET. TOOK THE CAR TO THE NEAREST DEALERSHIP AND THEY INFORMED ME IT'S THE TORQUE SENSOR ON THE ELECTRIC POWER STEERING. THEY ALSO STATED THAT ... Read more
Incident date: Mar 23, 2015
ON MY WAY INTO WORK THIS MORNING, THE WARNING FOR "POWER STEERING" FLASHED ON MY CAR AND THE STEERING SUDDENLY QUIT WORKING ON MY 2007 PONTIAC G6. I WAS GOING ABOUT 40 MPH ON A STRAIGHT STRETCH THROUGH TOWN. LUCKILY, I HADN'T MERGED TO GET ON THE INTERSTATE YET. TOOK THE CAR TO THE NEAREST DEALERSHIP AND THEY INFORMED ME IT'S THE TORQUE SENSOR ON THE ELECTRIC POWER STEERING. THEY ALSO STATED THAT ... Read more
Incident date: Mar 19, 2015
JUST PURCHASED THIS CAR. AFTER DRIVING ABOUT 35 MILES. SLOWED DOWN TO TURN INTO A PARKING LOT. THE ELECTRIC STEERING ASSIST STOPPED WORKING. WITH GREAT EFFORT I WAS ABLE TO MAKE THE TURN. AFTER SITTING TURNED OFF FOR A FEW MINUTES, I RESTARTED THE CAR AND I HAD POWER STEERING AGAIN. SINCE THEN, IT INTERMITTENTLY HAS POWER STEERING. IT SEEMS LIKE THE RECALLS ON OTHER PONTIAC G6 CARS BUILT A LITTLE ... Read more
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR TO A MECHANIC. THE MANUFACTURER... Read more
Incident date: Jan 15, 2015
WHILE DRIVING ON A RESIDENTIAL STREET THE POWER STEERING MESSAGE CAME ACROSS THE MESSAGE BOARD AND THE STEERING BECAME HARD TO MANEUVER. I PULLED INTO A AUTO PARTS PARKING LOT AND TURNED OFF THE CAR WHEN I TURN THE CAR BACK ON THE POWER STEERING WAS RESTORED. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST OCCURRENCE I HAVE CALLED PONTIAC AND ASKED ABOUT RECALL INFORMATION ONLY TO BE TOLD THAT MY... Read more
Incident date: Mar 3, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 119,000.