Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 7, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/19/15*BF UPDATE... Read more
Incident date: Apr 5, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BATTERY, CHECK OIL, AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE THAT THE IGNITION S... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2004) — STEERING
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
Incident date: Mar 17, 2015
THE VEHICLE HAS SEEMED TO STALL TWICE. UPON FURTHER DISCUSSION WITH THE DRIVER, THE STEERING ALSO LOCKED. THIS SEEMED SIMILAR OF THE SAME AS THE GM RECALL FOR FAULTY IGNITION SWITCHES AND KEY SLOTS. PONTIAC WAS CONTACTED BUT THE RESPONSE WAS THAT THE VEHICLE WAS NOT UNDER A RECALL, WAS OUT OF WARRANTY, AND THAT REPAIRS WOULD BE THE EXPENSE OF THE OWNER. PONTIAC DID NOT SEEM CONCERNED ABOUT A P... Read more
Incident date: Mar 17, 2015
THE VEHICLE HAS SEEMED TO STALL TWICE. UPON FURTHER DISCUSSION WITH THE DRIVER, THE STEERING ALSO LOCKED. THIS SEEMED SIMILAR OF THE SAME AS THE GM RECALL FOR FAULTY IGNITION SWITCHES AND KEY SLOTS. PONTIAC WAS CONTACTED BUT THE RESPONSE WAS THAT THE VEHICLE WAS NOT UNDER A RECALL, WAS OUT OF WARRANTY, AND THAT REPAIRS WOULD BE THE EXPENSE OF THE OWNER. PONTIAC DID NOT SEEM CONCERNED ABOUT A P... Read more
Incident date: Mar 5, 2015
I WAS COMING UP MY DRIVEWAY AND MY ENGINE LIGHT CAME ON. I HAD A GUY CHECK TO SEE WHAT WAS CAUSING THE LIGHT TO BE ON AND IT'S MY ECM. I SEE WHERE THERE IS/WAS A RECALL ON THE ENGINE CONTROL MODULES ON MY VEHICLE AND I HAVE NEVER BEEN SENT THIS RECALL. JUST WONDERING IF THIS IS WHY MY LIGHT CAME ON....DUE TO A BAD MODULE THAT WAS NEVER RECALLED. *TR
Incident date: Apr 4, 2015
THE VEHICLE APPEARS TO HAVE THE SAME FAULTY FUEL PUMP RETURN LINE FOUND IN SIMILAR GM VEHICLES FOR THAT YEAR. SURPRISINGLY, THE G6 WAS OMITTED FROM THE RECALL ALTHOUGH THE SAME FAULTY PART POSES A POTENTIAL FIRE HAZARD. ON 04/04/2015 THE VEHICLE BEGAN TO LEAK FUEL FROM THE FUEL PUMP LINE - RELEASING HARMFUL GASOLINE VAPOR INTO THE AIR THAT MAY - GIVEN THE RIGHT CONDITIONS - POTENTIALLY IGNITE. ... Read more
Incident date: Apr 1, 2014
WHILE DRIVING ON THE HIGHWAY THE POWER STEERING INDICATOR CAME ON AND SOUNDED AND THE POWER STEERING ON MY 2007 PONTIAC G6 STOPPED WORKING AND IT WAS DIFFICULT TO STEER THE VEHICLE. I WAS ABLE TO RESET IT BY RESTARTING THE VEHICLE BUT IT WILL CONTINUE TO LOSE THE POWER STEERING. MY STEERING WHEEL SHAKES EVEN WHEN I AM AT A COMPLETE STOP. I HAVE SPENT TOO MUCH MONEY GETTING PARTS REPLACED AND THE I... Read more
Incident date: Dec 31, 2014
WAS DRIVING DOWN THE 101 HWY IN CALIFORNIA JUST SOUTH OF ARROYO GRANDE AND FELT STEERING GET A LITTLE STIFF WHEN GOING AROUND A SLOW SEMI. SLOWED TO UNDER 30MPH TO TURN OFF HWY TO JOB SITE AND IT WAS LIKE TRYING TO STEER A WHEELBARROW WITH 600LBS OF DIRT ON IT. GET THE PICTURE? IF IT WAS MY WIFE SHE MIGHT HAVE CRASHED. I BECAME AWARE OF THE RECALL JUST 3 WEEKS AFTER AND RECENTLY FOUND OUT MY ASS... Read more
Incident date: Mar 29, 2015
I WAS DRIVING UP AN INCLINE ON I-287 IN NJ WHEN MY RPM'S SKYROCKETED AND BY CAR'S CHECK ENGINE LIGHT CAME ON AND MY TRACTION CONTROL LIGHT AS FLASHED. MY CAR BEGAN LOSING SPEED AND BECAME HARD TO CONTROL DUE TO A LOSS OF TRACTION. UPON A VISIT TO MY MECHANIC IT WAS FOUND TO BE MY CATALYTIC CONVERTER. I HAVE LOOKED ONLINE AND DISCOVERED THE G6 FROM 04-10 HAVE BEEN KNOWN TO EXPERIENCE THIS PROBL... Read more
Incident date: Mar 29, 2015
I WAS DRIVING UP AN INCLINE ON I-287 IN NJ WHEN MY RPM'S SKYROCKETED AND BY CAR'S CHECK ENGINE LIGHT CAME ON AND MY TRACTION CONTROL LIGHT AS FLASHED. MY CAR BEGAN LOSING SPEED AND BECAME HARD TO CONTROL DUE TO A LOSS OF TRACTION. UPON A VISIT TO MY MECHANIC IT WAS FOUND TO BE MY CATALYTIC CONVERTER. I HAVE LOOKED ONLINE AND DISCOVERED THE G6 FROM 04-10 HAVE BEEN KNOWN TO EXPERIENCE THIS PROBL... Read more
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHT, BUT THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE INSIDE OF THE HEADLIGHT CASING MELTED AND BURNED THE WIRING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD LOCK ... Read more
Fire
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHT, BUT THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE INSIDE OF THE HEADLIGHT CASING MELTED AND BURNED THE WIRING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD LOCK ... Read more
Fire
Incident date: Apr 3, 2015
RADIO INDICATOR DISPLAY READS "POWER STEERING"; ODOMETER READS "ERROR"; SPEEDOMETER DOES NOT FUNCTION; VEHICLE ENTERS LOW POWER STATE; VEHICLE MANUFACTURE DATE IS 7/29/2008; NHTSA CAMPAIGN NUMBER: 14V153000 COVERS SIMILAR ISSUE BUT EARLIER MANUFACTURE DATES. *TR
Incident date: Apr 8, 2013
HEADLIGHT BULBS FOR BOTH DRIVER AND PASSENGER SIDES NEED TO BE REPLACED REPEATEDLY. THE PIGTAIL SOCKET FOR THE BULB APPEARS TO HAVE OVERHEATED. I HAVE OWNED THE CAR FOR 3 YEARS AND REPLACED HEADLIGHT BULBS SIX TIMES. *TR
Incident date: Mar 4, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE WINDOW SUDDENLY DISLODGED AND COLLAPSED INWARD. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE PLASTIC CLIPS USED TO SECURE THE WINDOW FAILED, WHICH CAUSED THE WINDOW TO BECOME UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Apr 3, 2015
WHEN DRIVING IT WOULD LOCK TO TURN AND IT WOULD ALSO SHAKE. *TR
Incident date: Apr 3, 2015
WHILE DRIVING ON THE HIGHWAY MY ELECTRONIC POWER STEERING SERVICE ALARM WENT OFF AND THE EPS MESSAGE SHOWED UP ON MY CLOCK PANEL. RIGHT AFTER, MY EPS SUDDENLY TURNED OFF AND STOPPED WORKING. STEERING MY WHEEL IS EXTREMELY HARD TO DO. I'M LUCKY IT DIDN'T CAUSE AN ACCIDENT, BUT BECAUSE OF ITS SUDDEN MALFUNCTION, IT VERY WELL COULD HAVE. I DON'T EVEN FEEL SAFE IN MY PONTIAC G6 ANYMORE. *TR
Incident date: Mar 25, 2015
POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING CAUSING AN ACCIDENT WHERE I HAD TO HAVE BODY WORK REPAIRED. AFTER PICKING UP FROM INSURANCE, I DROPPED IT OFF AT SEWELL GMC DALLAS TO TAKE CARE OF RECALLS. AT THAT TIME THEY SAID THE POWER STEERING IS IN THE RECALL AND WILL BE FIXED. ONCE I WAS CALLED TO PICK UP, THEY SAID IT WAS NOT COVERED. EVERY PONTIAC G6 HAS A RECALL ON LOSS OF POWER STEERI... Read more
Crash
Incident date: Sep 3, 2014
COMING TO A STOP SIGN AND I WAS TRYING TO STOP AND MY BRAKES WENT. *TR
Crash
1 injured
PONTIAC
GRAND PRIX
(2002) — ENGINE
Apr 3, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PLACING THE VEHICLE IN REVERSE TO PULL INTO THE DRIVEWAY, THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT. THE CONTACT AND PASSENGER WERE ABLE TO EXIT THE VEHICLE. THE CONTACT ATTEMPTED TO LIFT THE HOOD BUT WAS UNABLE TO DUE TO EXTENSIVE FLAMES EMITTING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2002) — AIR BAGS
Apr 3, 2015
Incident date: May 11, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS PURCHASED BY A PREVIOUS OWNER, THE AIR BAGS WERE NOT SECURED FOR THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE AIR BAGS DEPLOYED AND STATED THAT THE VEHICLE WAS PURCHASED IN THAT CONDITION. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND WAS NOT ABLE TO PASS DUE TO THE FAILURE. THE VEHI... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Apr 3, 2015
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE TECHNICIAN STATED THAT THE RECALL REMEDY WOULD ONLY COVER THE REPAIR OF THE KEY AND NOT THE IGNITION SOURCE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPER... Read more
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more
Incident date: Jun 6, 2014
DEFECTIVE AIR BAG SENSOR - CAUSES PASSENGER AIR BAG TO NOT FUNCTION, EVEN WHEN THERE IS A PASSENGER IN THE SEAT. *TR
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: Mar 1, 2015
MY 2009 G6 HAS 38,000 MILES ON IT. I HAVE HAD SEVERAL PROBLEMS WITH THE LOW BEAM HEADLIGHTS. THE PIGTAILS ARE MELTED & BURNED. I HAVE TRIED TO REPLACE THESE EXACTLY AS THEY WERE HOOKED UP & NOW THE DRIVERS SIDE LIGHT WILL NOT WORK. *TR
Incident date: Mar 24, 2015
MY COMPLAINT IS ABOUT A RECENT ISSUE I HAD WITH MY VEHICLE. UPON STARTING THE VEHICLE THE ESC INDICATOR CAME ON AND LOCKED THE STEERING WHEEL IN PLACE. THIS DOES NOT HAPPEN EACH TIME THE VEHICLE WAS STARTED, BUT PERIODICALLY. IF THE CAR DID START AND NO LIGHT WOULD APPEAR, THE STEERING WHEEL WOULD SHAKE. THE SHAKING WAS VERY VERY NOTICEABLE. WE HAD TAKEN IT INTO OUR MECHANIC TO HAVE IT LOOK... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Apr 2, 2015
Incident date: Oct 11, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE COIL PACK WAS MELTING AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED... Read more
Fire
Incident date: Jun 15, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED LACERATIONS ON HER NECK AND SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR B... Read more
Crash
1 injured
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ANTI THEFT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH PREVENTED THE VEHICLE FROM STARTING. THE CONTACT DID NOT EXPERIENCE THE FAILURE UNTIL AFTER THE REPAIR WAS PREFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE KEY WAS DEFECTIVE. TH... Read more
Incident date: Jul 2, 2014
WHEN ATTEMPTING TO UNLOCK THE DOORS (WITH THE REMOTE OR KEY THEN LOCK BUTTON ON THE DRIVERS DOOR) SOME DOORS DO NOT UNLOCK AND HAVE TO BE MANUALLY UNLOCKED. *TR
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
PONTIAC
GRAND PRIX
(2007) — ENGINE
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
PONTIAC
GRAND PRIX
(2007) — UNKNOWN OR OTHER
Apr 1, 2015
Incident date: Apr 1, 2015
CAR STARTED ON FIRE 10-15 MINUTES AFTER BEING PARKED IN A PUBLIC PARKING LOT. FIRE COMPANY HAD TO BE DISPATCHED. NO INJURIES OR OTHER PROPERTY DAMAGE.....UPDATED 04/08/15 *BF *TR UPDATED 10/4/2017*CN
Fire
Incident date: Mar 24, 2015
AS I WAS DRIVING ON A MAIN ROAD AT ABOUT 55MPH, A "POWER STEERING" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER AND A CHIME SOUNDED. STEERING CONTROL WAS THEN MANUAL AND I HAD TO EXERT GREAT FORCE TO STEER AT LOWER SPEEDS. I FIGURED RIGHT AWAY THAT MY POWER STEERING HAD GONE OUT SINCE I COULD NOT TURN EASILY. I IMMEDIATELY CHOSE TO PULL OVER TO AVOID PUTTING MYSELF OR ANYONE ELSE AT HARM. SI... Read more
Incident date: Mar 4, 2015
THE POWER STEERING WOULD NOT WORK UPON STARTING THE CAR AND WE WOULD NEED TO TURN THE CAR OFF AND ON AGAIN TO GET THE POWER STEERING TO WORK. AFTER ABOUT A WEEK OF THIS HAPPENING MY HUSBAND WAS DRIVING HOME FROM WORK AND THE POWER STEERING COMPLETELY STOPPED WORKING. WE CONTACTED GM TO SEE IF OUR CAR WAS INCLUDED IN THE RECALL BUT THEY SAID OUR VIN NUMBER WAS NOT AND THAT WE WOULD NEED TO PAY OUT ... Read more
Incident date: Mar 8, 2015
WHEN I TURNED THE VEHICLE ON THE POWER STEERING WAS NO LONGER WORKING. I TURNED THE VEHICLE BACK OFF AND IT STARTED WORKING AGAIN THAN ABOUT A WEEK LATER THE POWER STEERING WENT OUT WHILE DRIVING AND THE VEHICLE WAS VERY HARD TO DRIVE. I TOOK IT TO SHOP AND THEY SAID IT HAD A RECALL ON IT IT WAS THE TORQUE SENSOR AND THAT I SHOULD CONTACT PONTIAC. I DID AND THEY SAID THAT MY CAR'S VIN NUMBER WA... Read more
Incident date: Mar 28, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ROLLED OUT OF PARK INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TRANSMISSION CABLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRA... Read more
Incident date: Oct 1, 2014
THE PASSENGER SIDE LOW BEAM HEADLIGHT BULB HAS BEEN REPLACED TWICE IN THE LAST 6 MONTHS AND IS OUT AGAIN AFTER ONLY TWO MONTHS. I HAVE NOT YET TAKEN THE CAR IN AGAIN, BUT WILL ASK FOR FURTHER INSPECTION OF PROBLEM THIS TIME! *TR
Incident date: Oct 1, 2014
THE PASSENGER SIDE LOW BEAM HEADLIGHT BULB HAS BEEN REPLACED TWICE IN THE LAST 6 MONTHS AND IS OUT AGAIN AFTER ONLY TWO MONTHS. I HAVE NOT YET TAKEN THE CAR IN AGAIN, BUT WILL ASK FOR FURTHER INSPECTION OF PROBLEM THIS TIME! *TR
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED A COUPLE OF TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: Sep 23, 2013
WE HAVE HAD ONGOING ISSUES WITH THE REAR RUNNING LIGHTS SHORTING OUT AND THE DRIVER'S SIDE LOW BEAM GOING OUT. WE REPLACED FUSES FOR REAR RUNNING LIGHTS 4 TIMES. I WAS PULLED OVER BY LOCAL POLICE AND HAD TO BE PICKED UP TO GET HOME, LEAVING THE CAR AT POLICE STATION UNTIL I COULD DRIVE SAFELY IN DAYLIGHT. WE HAVE REPLACED THE LOW BEAM BULB 3 TIMES. THE LOW BEAM LIGHT WOULD INTERMITTENTLY WORK... Read more
Incident date: Sep 23, 2013
WE HAVE HAD ONGOING ISSUES WITH THE REAR RUNNING LIGHTS SHORTING OUT AND THE DRIVER'S SIDE LOW BEAM GOING OUT. WE REPLACED FUSES FOR REAR RUNNING LIGHTS 4 TIMES. I WAS PULLED OVER BY LOCAL POLICE AND HAD TO BE PICKED UP TO GET HOME, LEAVING THE CAR AT POLICE STATION UNTIL I COULD DRIVE SAFELY IN DAYLIGHT. WE HAVE REPLACED THE LOW BEAM BULB 3 TIMES. THE LOW BEAM LIGHT WOULD INTERMITTENTLY WORK... Read more
Incident date: Sep 18, 2013
EVER SINCE I WENT TO HAVE THE REPROGRAM DONE ON MY AIR BAGS SYSTEM I HAVE GOTTEN A "AIRBAG FAULT" WARNING EVERY TIME I START MY CAR. SINCE IS HAS HAPPENED I JUST ALWAYS IGNORED IT UNTIL I RECENTLY FOUND OUT THAT BECAUSE IT DOES THAT, MY ENTIRE AIR BAG SYSTEM IS SHUT DOWN AND MY AIR BAGS WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. THIS UPSETS ME VERY MUCH, SINCE I CARING MY FAMILY IN THIS VEHICLE. ... Read more