Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2007) - STEERING
Apr 12, 2015
Incident date: Apr 2, 2015
BOUGHT CAR ON APRIL 1, 2015, WHEN WE DID TEST DRIVE, STEERING MADE WEIRD NOISE AND STEERING WAS REAL HARD TO TURN WHEEL. TOLD DEALERSHIP WOULDN'T BUY CAR UNLESS THEY HAD IT LOOKED AND FIXED. DEALER LOOKED AND SAID THEY HAD TO REPLACE SOMETHING IN THE STEERING SHAFT AND THEY WOULD HAVE TO ORDER PART AND WHEN IT CAME WE BRING CAR IN, BUT CAR WAS OK TO DRIVE UNTIL THEN. GOT A WORK ORDER FROM DEALER ... Read more
Crash
1 injured
Incident date: Apr 12, 2015
LEAKING ANTIFREEZE OVERHEATING PRESSURE BUILDING UP IN RADIATOR. *TR
Incident date: Apr 12, 2015
LEAKING ANTIFREEZE OVERHEATING PRESSURE BUILDING UP IN RADIATOR. *TR
Incident date: Apr 12, 2015
BATTERY DIED, AND AFTER GETTING A BOOST THE STABILITRACK LIGHT TRACK CAME ON. MY STEERING WHEEL BECAME VERY HARD TO STEER. TURNING WAS ALMOST IMPOSSIBLE. I RAN INTO A CURB WHILE TRYING TO TURN. *TR
Incident date: Apr 12, 2015
BATTERY DIED, AND AFTER GETTING A BOOST THE STABILITRACK LIGHT TRACK CAME ON. MY STEERING WHEEL BECAME VERY HARD TO STEER. TURNING WAS ALMOST IMPOSSIBLE. I RAN INTO A CURB WHILE TRYING TO TURN. *TR
Incident date: Apr 9, 2015
MY IGNITION CYLINDER SWITCH IS MAKING MY CAR TO STALL AND SHUT OFF WHILE I AM DRIVING AND I HAD IT REPLACE ON 4/8/15 AND WAS DRIVING AND IT NOT FIX, MY CAR HAS CUT OFF ON ME WHILE DRIVER 3 TIME SINCE I GOT IT FROM THE DEALERSHIP I AM NOT DRIVING IT AND WHAT THE DEALERSHIP TO SEND A TOW TO PICK THE CAR UP. I AM NOT SAFE IN THE CAR AND SPENT $377.00 FOR LABOR AND THE PART FOR IT NOT TO FUNCTION CORR... Read more
Incident date: Nov 1, 2013
WE PURCHASED THIS VEHICLE IN 2010 USED WITH APPROXIMATELY 45,000 MILES ON IT. AFTER ABOUT 4-5 MONTHS, WE RECEIVED THE FIRST "SERVICE TRACTION CONTROL" AND "STABILITRAK OFF" CAME UP IN THE INFORMATION CENTER. I CONTINUED TO DRIVE IT, WHICH THE MANUAL SAYS YOU CAN DO, AND AFTER AWHILE IT WENT OFF. THE "SERVICE ENGINE" LIGHT HOWEVER HAS STAYED ON EVER SINCE. ROLL FORWARD TO NOVEMBER, 2014. I WAS ... Read more
Incident date: Nov 1, 2013
WE PURCHASED THIS VEHICLE IN 2010 USED WITH APPROXIMATELY 45,000 MILES ON IT. AFTER ABOUT 4-5 MONTHS, WE RECEIVED THE FIRST "SERVICE TRACTION CONTROL" AND "STABILITRAK OFF" CAME UP IN THE INFORMATION CENTER. I CONTINUED TO DRIVE IT, WHICH THE MANUAL SAYS YOU CAN DO, AND AFTER AWHILE IT WENT OFF. THE "SERVICE ENGINE" LIGHT HOWEVER HAS STAYED ON EVER SINCE. ROLL FORWARD TO NOVEMBER, 2014. I WAS ... Read more
Incident date: Apr 9, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND NO WARNING LAMP ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SINCE THE CONTACT WAS UNABLE TO TURN THE THE TORQUE SENSOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN ... Read more
Incident date: Apr 9, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS N... Read more
Incident date: Apr 3, 2015
ELECTRICAL POWER STEERING GOING OUT ON 2007 G6. GM SAYS THERE IS NO RECALL FOR HIS VIN BUT IT IS LISTED ON YOUR WEBSITE. THEY ARE REFUSING TO FIX IT. *TR
Incident date: Dec 23, 2014
STEERING MAKES A VIBRATING NOISE, INSTRUMENTS GAUGE SAYS POWERING STEERING, THE STEERING WHEEL GOES LEFT TO RIGHT AND RIGHT TO LEFT BY ITSELF WHILE DRIVING. THE DRIVER HAS LITTLE CONTROL WHILE THIS IS HAPPENING. RECALL FOR STEERING FOR THESE CARS ANNOUNCED 2/4/15 BUT MY VIN NO WAS NOT INCLUDED BUT I AM EXPERIENCING THESE SAME ISSUES. PLEASE ADVISE HOW I CAN BE INCLUDED IN THE RECALL. MY CAR'S ST... Read more
Incident date: Mar 3, 2014
VEHICLE HAS AN EXTREMELY STRONG FUEL SMELL AROUND THE VEHICLE AT ALL TIMES. THIS SMELL STARTED ABOUT A YEAR AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THE VEHICLE CAN'T EVEN BE PARKED IN THE GARAGE FOR FEAR OF THE GAS WATER HEATER NEARBY CAUSING THE FUMES TO IGNITE. THE GAS SMELL ESPECIALLY FILLS THE TRUNK COMPARTMENT AND EVEN SOMETIMES SMELLS INSIDE THE VEHICLE ITSELF CAUSING US TO ROLL THE WINDO... Read more
Incident date: Apr 1, 2015
PASSENGER OCCUPANT SENSOR, MALFUNCTION, I HAVE NO AIR BAGS ENABLED OR SEATBELT LOCKS DUE TO THIS FAILING IT'S 800 FOR THE WHOLE PART, PLUS LABOR OF 400. I HAVE EXTENDED WARRANT WHICH DON'T COVER THIS ISSUE. STATES SERVICE AIRBAG. WITHOUT THIS PROPERLY FIXED, THE CAR HAS NO SAFETY EQUIPMENT, AS IN AIRBAGS OR YOUR SEATBELTS LOCKING IN CASE OF A ACCIDENT. *TR
Incident date: Apr 1, 2015
PASSENGER OCCUPANT SENSOR, MALFUNCTION, I HAVE NO AIR BAGS ENABLED OR SEATBELT LOCKS DUE TO THIS FAILING IT'S 800 FOR THE WHOLE PART, PLUS LABOR OF 400. I HAVE EXTENDED WARRANT WHICH DON'T COVER THIS ISSUE. STATES SERVICE AIRBAG. WITHOUT THIS PROPERLY FIXED, THE CAR HAS NO SAFETY EQUIPMENT, AS IN AIRBAGS OR YOUR SEATBELTS LOCKING IN CASE OF A ACCIDENT. *TR
PONTIAC
GRAND PRIX
(2004) - UNKNOWN OR OTHER
Apr 9, 2015
Incident date: Mar 1, 2015
RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPLANATION OF EXPERIENCE. NO RESPONSE OR CALL FROM HIM. CONTACTED PONTIAC... Read more
Incident date: Mar 2, 2012
LOST POWER STEERING WHEN ENTERING A ROUND-A-BOUT. PULLED OVER AND SHUT DOWN THE ENGINE. POWER STEERING WORKED AFTER RESTART. IN THE FOLLOWING WEEKS POWER STEERING WAS LOST SEVERAL TIMES. GM DEALER REPLACED THE TORQUE SENSOR ASSEMBLY AT A COST OF $551. INFORMED ME THAT THE DATE OF VEHICLE MANUFACTURE IS NOT PART OF THE CURRENT RECALL. *TR
Incident date: Apr 7, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE TORQUE SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FAILURE... Read more
Incident date: Apr 8, 2014
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND VIBRATED AS AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED... Read more
Incident date: Mar 28, 2015
I STARTED THE CAR AND THERE WAS A MESSAGE ON RADIO DISPLAY THAT SAID POWER STEERING. WHEN I TRIED TO TURN THE WHEEL IT WAS VERY DIFFICULT TO TURN. I TOOK MY CAR TO THE CHEVY DEALERSHIP AND THEY SAID THERE WAS A RECALL BUT MY VEHICLE WAS NOT A PART OF THE RECALL. PLEASE ADD MY VEHICLE TO THE RECALL. *TR
Incident date: Mar 1, 2015
THE STEERING MAKES A CLUNKIN NOISE. IT TURNS BACK AND FOURTH BY ITSELF WHEN DRIVING AND WHILE PARKED.SOME TIMES WHEN I START THE CAR THE RADIO SAYS POWER STEERING WHEN I START THE CAR.WHEN THESE PROBLEMS HAPPEN I TURN THE CAR OFF OPEN DOOR SO THE RADIO GOES OFF THAN START IT AND THAN IT WORKS FINE UNTIL IT SITS TURNED OFF FOR A LITTLE WHILE.SOMETIMES I'LL HAVE TO TURN CAR OFF AND ON ABOUT FIVE TIM... Read more
Incident date: Apr 1, 2015
TL*THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERI... Read more
Incident date: Mar 16, 2015
VEHICLE PURCHASED NEW FROM QUEBEDEAUX BUICK IN TUCSON ARIZONA. SERVICED FOR DEFECTIVE PARTS TWICE: VISOR ACCESSORY, STRUTS ALL MAINTENANCE UP TO DATE, OIL, FILTERS, BREAKS, ETC. A COUPLE OF WEEKS AGO THE CAR WAS EMITTING GAS VAPOR SMELLS. WITHIN THE WEEK IT BECAME PROGRESSIVELY WORSE. TOOK VEHICLE TO CERTIFIED MECHANIC FOR CHECK UP. AFTER DIAGNOSTICS, SEVERAL OTHER EXHAUST TESTING, HE PULLED... Read more
Incident date: Jan 18, 2013
2001 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED ON TWO OCCASIONS, THE KEY FELL OUT OF THE IGNITION SWITCH, WHILE BACKING OUT OF THE DRIVEWAY. AFTER HITTING A POLE, THE CONSUMER WENT TO ANOTHER DEALER, WHERE IT WAS DETERMINED THE IGNITION SWITCH WAS DEFECTIVE. THE PREVIOUS DEALER STATED THE KEY WAS WORN OUT. *JB
Incident date: Apr 7, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/19/15*BF UPDATE... Read more
Incident date: Apr 5, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BATTERY, CHECK OIL, AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE THAT THE IGNITION S... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2004) - STEERING
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Apr 7, 2015
Incident date: Mar 20, 2013
MY MOTHER WAS KILLED IN A HEAD ON COLLISION IN A 2004 PONTIAC GRAND PRIX. SHE WAS TRAVELING SOUTH BOUND ON A STREET CALLED HEWITT WHEN HER LEFT THE LANE FOR NO KNOWN REASON AND HIT A CAR TRAVELING NORTH BOUND HEAD ON DYING WITH IN SECONDS OF THE ACCIDENT. THE POLICE DID NOT KNOW WHY THIS HAPPENED . THERE WERE NO SKID MARKS FROM BRAKING NOR GOUGES NOR ANYTHING THAT SHOWED SHE TRIED TO BRAKE OR AV... Read more
Crash
1 injured
1 deaths
Incident date: Mar 17, 2015
THE VEHICLE HAS SEEMED TO STALL TWICE. UPON FURTHER DISCUSSION WITH THE DRIVER, THE STEERING ALSO LOCKED. THIS SEEMED SIMILAR OF THE SAME AS THE GM RECALL FOR FAULTY IGNITION SWITCHES AND KEY SLOTS. PONTIAC WAS CONTACTED BUT THE RESPONSE WAS THAT THE VEHICLE WAS NOT UNDER A RECALL, WAS OUT OF WARRANTY, AND THAT REPAIRS WOULD BE THE EXPENSE OF THE OWNER. PONTIAC DID NOT SEEM CONCERNED ABOUT A P... Read more
Incident date: Mar 17, 2015
THE VEHICLE HAS SEEMED TO STALL TWICE. UPON FURTHER DISCUSSION WITH THE DRIVER, THE STEERING ALSO LOCKED. THIS SEEMED SIMILAR OF THE SAME AS THE GM RECALL FOR FAULTY IGNITION SWITCHES AND KEY SLOTS. PONTIAC WAS CONTACTED BUT THE RESPONSE WAS THAT THE VEHICLE WAS NOT UNDER A RECALL, WAS OUT OF WARRANTY, AND THAT REPAIRS WOULD BE THE EXPENSE OF THE OWNER. PONTIAC DID NOT SEEM CONCERNED ABOUT A P... Read more
Incident date: Mar 5, 2015
I WAS COMING UP MY DRIVEWAY AND MY ENGINE LIGHT CAME ON. I HAD A GUY CHECK TO SEE WHAT WAS CAUSING THE LIGHT TO BE ON AND IT'S MY ECM. I SEE WHERE THERE IS/WAS A RECALL ON THE ENGINE CONTROL MODULES ON MY VEHICLE AND I HAVE NEVER BEEN SENT THIS RECALL. JUST WONDERING IF THIS IS WHY MY LIGHT CAME ON....DUE TO A BAD MODULE THAT WAS NEVER RECALLED. *TR
Incident date: Apr 4, 2015
THE VEHICLE APPEARS TO HAVE THE SAME FAULTY FUEL PUMP RETURN LINE FOUND IN SIMILAR GM VEHICLES FOR THAT YEAR. SURPRISINGLY, THE G6 WAS OMITTED FROM THE RECALL ALTHOUGH THE SAME FAULTY PART POSES A POTENTIAL FIRE HAZARD. ON 04/04/2015 THE VEHICLE BEGAN TO LEAK FUEL FROM THE FUEL PUMP LINE - RELEASING HARMFUL GASOLINE VAPOR INTO THE AIR THAT MAY - GIVEN THE RIGHT CONDITIONS - POTENTIALLY IGNITE. ... Read more
Incident date: Apr 1, 2014
WHILE DRIVING ON THE HIGHWAY THE POWER STEERING INDICATOR CAME ON AND SOUNDED AND THE POWER STEERING ON MY 2007 PONTIAC G6 STOPPED WORKING AND IT WAS DIFFICULT TO STEER THE VEHICLE. I WAS ABLE TO RESET IT BY RESTARTING THE VEHICLE BUT IT WILL CONTINUE TO LOSE THE POWER STEERING. MY STEERING WHEEL SHAKES EVEN WHEN I AM AT A COMPLETE STOP. I HAVE SPENT TOO MUCH MONEY GETTING PARTS REPLACED AND THE I... Read more
Incident date: Dec 31, 2014
WAS DRIVING DOWN THE 101 HWY IN CALIFORNIA JUST SOUTH OF ARROYO GRANDE AND FELT STEERING GET A LITTLE STIFF WHEN GOING AROUND A SLOW SEMI. SLOWED TO UNDER 30MPH TO TURN OFF HWY TO JOB SITE AND IT WAS LIKE TRYING TO STEER A WHEELBARROW WITH 600LBS OF DIRT ON IT. GET THE PICTURE? IF IT WAS MY WIFE SHE MIGHT HAVE CRASHED. I BECAME AWARE OF THE RECALL JUST 3 WEEKS AFTER AND RECENTLY FOUND OUT MY ASS... Read more
Incident date: Mar 29, 2015
I WAS DRIVING UP AN INCLINE ON I-287 IN NJ WHEN MY RPM'S SKYROCKETED AND BY CAR'S CHECK ENGINE LIGHT CAME ON AND MY TRACTION CONTROL LIGHT AS FLASHED. MY CAR BEGAN LOSING SPEED AND BECAME HARD TO CONTROL DUE TO A LOSS OF TRACTION. UPON A VISIT TO MY MECHANIC IT WAS FOUND TO BE MY CATALYTIC CONVERTER. I HAVE LOOKED ONLINE AND DISCOVERED THE G6 FROM 04-10 HAVE BEEN KNOWN TO EXPERIENCE THIS PROBL... Read more
Incident date: Mar 29, 2015
I WAS DRIVING UP AN INCLINE ON I-287 IN NJ WHEN MY RPM'S SKYROCKETED AND BY CAR'S CHECK ENGINE LIGHT CAME ON AND MY TRACTION CONTROL LIGHT AS FLASHED. MY CAR BEGAN LOSING SPEED AND BECAME HARD TO CONTROL DUE TO A LOSS OF TRACTION. UPON A VISIT TO MY MECHANIC IT WAS FOUND TO BE MY CATALYTIC CONVERTER. I HAVE LOOKED ONLINE AND DISCOVERED THE G6 FROM 04-10 HAVE BEEN KNOWN TO EXPERIENCE THIS PROBL... Read more
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHT, BUT THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE INSIDE OF THE HEADLIGHT CASING MELTED AND BURNED THE WIRING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD LOCK ... Read more
Fire
Incident date: Feb 24, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT REPLACED THE HEADLIGHT, BUT THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE INSIDE OF THE HEADLIGHT CASING MELTED AND BURNED THE WIRING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD LOCK ... Read more
Fire
Incident date: Apr 3, 2015
RADIO INDICATOR DISPLAY READS "POWER STEERING"; ODOMETER READS "ERROR"; SPEEDOMETER DOES NOT FUNCTION; VEHICLE ENTERS LOW POWER STATE; VEHICLE MANUFACTURE DATE IS 7/29/2008; NHTSA CAMPAIGN NUMBER: 14V153000 COVERS SIMILAR ISSUE BUT EARLIER MANUFACTURE DATES. *TR
Incident date: Apr 8, 2013
HEADLIGHT BULBS FOR BOTH DRIVER AND PASSENGER SIDES NEED TO BE REPLACED REPEATEDLY. THE PIGTAIL SOCKET FOR THE BULB APPEARS TO HAVE OVERHEATED. I HAVE OWNED THE CAR FOR 3 YEARS AND REPLACED HEADLIGHT BULBS SIX TIMES. *TR
Incident date: Mar 4, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE WINDOW SUDDENLY DISLODGED AND COLLAPSED INWARD. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE PLASTIC CLIPS USED TO SECURE THE WINDOW FAILED, WHICH CAUSED THE WINDOW TO BECOME UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE... Read more
Incident date: Apr 3, 2015
WHEN DRIVING IT WOULD LOCK TO TURN AND IT WOULD ALSO SHAKE. *TR
Incident date: Apr 3, 2015
WHILE DRIVING ON THE HIGHWAY MY ELECTRONIC POWER STEERING SERVICE ALARM WENT OFF AND THE EPS MESSAGE SHOWED UP ON MY CLOCK PANEL. RIGHT AFTER, MY EPS SUDDENLY TURNED OFF AND STOPPED WORKING. STEERING MY WHEEL IS EXTREMELY HARD TO DO. I'M LUCKY IT DIDN'T CAUSE AN ACCIDENT, BUT BECAUSE OF ITS SUDDEN MALFUNCTION, IT VERY WELL COULD HAVE. I DON'T EVEN FEEL SAFE IN MY PONTIAC G6 ANYMORE. *TR
Incident date: Mar 25, 2015
POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING CAUSING AN ACCIDENT WHERE I HAD TO HAVE BODY WORK REPAIRED. AFTER PICKING UP FROM INSURANCE, I DROPPED IT OFF AT SEWELL GMC DALLAS TO TAKE CARE OF RECALLS. AT THAT TIME THEY SAID THE POWER STEERING IS IN THE RECALL AND WILL BE FIXED. ONCE I WAS CALLED TO PICK UP, THEY SAID IT WAS NOT COVERED. EVERY PONTIAC G6 HAS A RECALL ON LOSS OF POWER STEERI... Read more
Crash
Incident date: Sep 3, 2014
COMING TO A STOP SIGN AND I WAS TRYING TO STOP AND MY BRAKES WENT. *TR
Crash
1 injured
PONTIAC
GRAND PRIX
(2002) - ENGINE
Apr 3, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PLACING THE VEHICLE IN REVERSE TO PULL INTO THE DRIVEWAY, THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT. THE CONTACT AND PASSENGER WERE ABLE TO EXIT THE VEHICLE. THE CONTACT ATTEMPTED TO LIFT THE HOOD BUT WAS UNABLE TO DUE TO EXTENSIVE FLAMES EMITTING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. TH... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - AIR BAGS
Apr 3, 2015
Incident date: May 11, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS PURCHASED BY A PREVIOUS OWNER, THE AIR BAGS WERE NOT SECURED FOR THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE AIR BAGS DEPLOYED AND STATED THAT THE VEHICLE WAS PURCHASED IN THAT CONDITION. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND WAS NOT ABLE TO PASS DUE TO THE FAILURE. THE VEHI... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Apr 3, 2015
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE TECHNICIAN STATED THAT THE RECALL REMEDY WOULD ONLY COVER THE REPAIR OF THE KEY AND NOT THE IGNITION SOURCE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPER... Read more
Incident date: Nov 17, 2014
ON NOV 2014 I BOUGHT THIS PONTIAC ROADSTER FROM THE ORIGINAL OWNER WITH THE AIR BAG LIGHTS ON WITH A MERE 32500 MILES ON IT, I DROVE THE CAR 1 MONTH & PARKED IT FOR THE WINTER, LAST WEEK 3-30-2015 I TOOK IT TO MY SHOP TO HAVE THE AIR BAG LITE CODE SCANNED & IT READ FAULTY SEAT REAR SEAT BELT MODULE GM PART # 15874981-15838918 & WOULD NOT CLEAR, I CALLED GM TO FIND OUT IT WAS NOT UNDER WARRANTY O... Read more