Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Mar 10, 2015
GOT KEY FOB RECALL DONE, NOW THE IGNITION SWITCH IS NOT ACCEPTING THE KEY AT ALL MAKING IT VERY HARD TO TURN THE KEY TO ON AND START POSITION AS IF THE SWITCH IS IN LOCK POSITION BEFORE DRIVING. AFTER DRIVING DOWN THE ROAD A BIT THE IGNITION SWITCH SHUTS THE CAR OFF MAKING ME HAVE TO RESTART THE CAR WHILE IM DRIVING DOWN THE ROAD. THIS SHOULD BE A RECALL NOT ONLY FOR MY CAR BUT FOR ALL PONTIACS LI... Read more
Incident date: Mar 10, 2015
GOT KEY FOB RECALL DONE, NOW THE IGNITION SWITCH IS NOT ACCEPTING THE KEY AT ALL MAKING IT VERY HARD TO TURN THE KEY TO ON AND START POSITION AS IF THE SWITCH IS IN LOCK POSITION BEFORE DRIVING. AFTER DRIVING DOWN THE ROAD A BIT THE IGNITION SWITCH SHUTS THE CAR OFF MAKING ME HAVE TO RESTART THE CAR WHILE IM DRIVING DOWN THE ROAD. THIS SHOULD BE A RECALL NOT ONLY FOR MY CAR BUT FOR ALL PONTIACS LI... Read more
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6 . ON SEVERAL OCCASIONS, THE LOW BEAM HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT REPLACED THE LIGHT BULBS MULTIPLE TIMES, BUT THE LIGHTS CONTINUED TO BURN OUT. WHILE REPLACING THE BULBS, IT WAS DISCOVERED THAT BOTH LIGHT BULB SOCKETS EXPERIENCED BURNING AND MELTING. THE CONTACT INDICATED THAT THE ODOR OF BURNING PLASTIC WAS PRESENT WHEN THE HEADLIGHTS WERE A... Read more
Fire
Incident date: Apr 15, 2015
THE VAN WHEN IN PARK WILL REVIVE THE ENGINE AND JUMP, WHEN STOPPING WITH NEW BRAKES AND ALL THAT FUN STUFF WHEN THE VAN IS DOING THIS REVIVING STATE IT TAKES LONGER TO STOP AND LIKE THE VAN IS FIGHTING IT. IT SOMETIMES OVER SHIFTS WHEN IN THIS STATE WHEN TAKING OFF FROM A LIGHT (DOES THE REVIVING THING WHEN MOVING. I AM AFRAID ONE DAY IT IS GOING TO JUMP AND HIT SOMETHING OR SOME ONE OR NOT STOP. ... Read more
Incident date: Apr 14, 2015
2007 PONTIAC SOLSTICE WITH JUST OVER 20,000 MILES ON IT, THIS SHOULD NOT HAPPEN. I AM MEMBER OF PONTIAC FORUM, I KNOW OTHERS HAVE SAME PROBLEM AND YOU HAVE THEIR INFO. THIS IS A HUGE SAFETY CONCERN. PASSENGER AIR BAG ON LIGHT DOES NOT COME ON, STAYS OFF WITH PASSENGER. , SERVICE AIR BAG MESSAGE ON DIC.. *TR
Incident date: Apr 14, 2015
TOOK MY CAR TO [XXX] BECAUSE POWER STEERING CONTROL MODULE WENT OUT THE SAME PART THAT THEY BEEN RECALLING ON THERE OTHER CARS. WHEN I CALLED CHEVROLET THEY SAID THAT THERE IS NO RECALL ON MY CAR AND THAT THERE WAS NOTHING THAT THEY CAN DO FOR ME BUT WORK WITH THE PRICING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(2004) — STEERING
Apr 14, 2015
Incident date: Mar 25, 2015
I WAS DRIVING AT A RATE OF 45 MPH AND MY STEERING WHEEL LOCKED UP ON ME WHICH CAUSED ME TO GO TOWARDS IN COMING TRAFFIC LUCKILY THE CAR I WAS HEADED TOWARDS STOPPED. I TRIED TO TURN MY STEERING WHEEL BACK TO THE RIGHT BUT NOTHING HAPPENED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD TO TURN MY STEERING WHEEL BECAUSE IT WAS SO HARD TO TURN. THE GENTLEMAN IN THE OTHER CAR GOT OUT TO HELP ME MOVE ... Read more
Incident date: Apr 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INDICATING TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INDICATING TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 1, 2015
HEADLAMP WIRING IS DEFECTIVE FROM THE FACTORY. HEADLAMP WIRING AND CONNECTORS BURN OUT DUE TO INABILITY TO WITHSTAND HEAT GENERATED BY NORMAL FACTORY HEADLAMP BULBS. THIS IS A WIDELY KNOWN PROBLEM. NUMEROUS COMPLAINTS EXIST ON THIS SITE, IN ADDITION TO SERVICE BULLETINS. EVERY MECHANIC IN TOWN, DEALERSHIP, BODY SHOP, ETC. SAYS THE SAME THING. "UNTIL THEY ISSUE A RECALL, THERE IS NOTHING WE CA... Read more
Incident date: Apr 1, 2015
HEADLAMP WIRING IS DEFECTIVE FROM THE FACTORY. HEADLAMP WIRING AND CONNECTORS BURN OUT DUE TO INABILITY TO WITHSTAND HEAT GENERATED BY NORMAL FACTORY HEADLAMP BULBS. THIS IS A WIDELY KNOWN PROBLEM. NUMEROUS COMPLAINTS EXIST ON THIS SITE, IN ADDITION TO SERVICE BULLETINS. EVERY MECHANIC IN TOWN, DEALERSHIP, BODY SHOP, ETC. SAYS THE SAME THING. "UNTIL THEY ISSUE A RECALL, THERE IS NOTHING WE CA... Read more
Incident date: Apr 10, 2015
DRIVER SIDE HEADLIGHT WENT OUT , I REPLACED IT 3 TIMES IN ONE WEEK. I THEN GO ON THE INTERNET AND GOOGLE THE PROBLEM I WAS HAVING WITH MY G6. THERE WAS OVER 500 THOUSANDS RESULTS OF PEOPLE HAVING THE SAME PROBLEM AS ME . SO WENT TO REPLACE THE HEADLIGHT AGAIN AND LOOKED FOR ANY CORROSION, UNPLUGGED MY HEADLIGHT THAT WAS SUPPOSED TO BE BLOWN AND IT WASN'T , I PLUGGED THAT SAME HEADLIGHT BA... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 6, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING INPUT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Incident date: Apr 13, 2015
WHILE DRIVING ON THE HIGHWAY AT 70 THE CAR SHIFTED TO PARK AND THEN SHIFTED BACK TO DRIVE ON IT'S OWN. *TR
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Incident date: Nov 1, 2009
DAUGHTERS IN 2006 SOLSTICE. DRUNK DRIVER RAN RED LIGHT GOING 50 MPH AND HIT OUR DAUGHTERS MAKING A LEFT TURN. SEVERE IMPACT ON AN ANGLE (FRONT/LEFT SIDE) WITH 2 FOOT INTRUSION INTO OCCUPANT COMPARTMENT. AIRBAGS DID NOT DEPLOY. REQUIRED PROLONGED EXTRICATION; SERIOUS INJURY WITH BAYFLIGHT TO HOSPITAL. 2006 SOLSTICE IS A GM RECALL VEHICLE FOR DEFECTIVE IGNITION SWITCH. *TR
Crash
2 injured
Incident date: Nov 1, 2009
DAUGHTERS IN 2006 SOLSTICE. DRUNK DRIVER RAN RED LIGHT GOING 50 MPH AND HIT OUR DAUGHTERS MAKING A LEFT TURN. SEVERE IMPACT ON AN ANGLE (FRONT/LEFT SIDE) WITH 2 FOOT INTRUSION INTO OCCUPANT COMPARTMENT. AIRBAGS DID NOT DEPLOY. REQUIRED PROLONGED EXTRICATION; SERIOUS INJURY WITH BAYFLIGHT TO HOSPITAL. 2006 SOLSTICE IS A GM RECALL VEHICLE FOR DEFECTIVE IGNITION SWITCH. *TR
Crash
2 injured
Incident date: May 28, 2010
2005 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIR WORK AND CONSUMER SEEKS REIMBURSEMENT. *SMD
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES
Apr 13, 2015
Incident date: Apr 12, 2015
I RECENTLY PURCHASED A USED 2007 PONTIAC GRAND PRIX GT SEDAN. SHORTLY AFTER DRIVING THE VEHICLE OFF OF THE LOT, I WENT TO TURN ONTO A STREET TRAVELING ROUGHLY FIVE TO SEVEN MILES PER HOUR, AND THE TRACTION CONTROL AND ABS SENSOR LIGHT BOTH REGISTERED ACROSS THE SYSTEM INFORMATION SCREEN AND NOTED THAT I NEEDED TO SERVICE THE ABS SYSTEM AND TRACTION CONTROL SYSTEM. I IMMEDIATELY TOOK THE VEHICLE TO... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Apr 13, 2015
Incident date: Apr 1, 2015
THE CAR DROVE FINE DURING THE DAY WITHOUT ANY PROBLEMS. THE DAY WAS A WARM SUNNY DAY. I PARKED THE CAR AT CHURCH AND WENT INSIDE. 45 MIN. - 1 HOUR AFTER PARKING THE CARE I WAS ASKED TO GO OUTSIDE. WHEN I GOT OUTSIDE I WAS TOLD MY CAR WAS SMOKING WITH THE LIGHTS FLASHING AND WIPERS RUNNING. UPON OPENING THE HOOD I FOUND THE FUSE BOX WAS COMPLETELY MELTED THROUGH WITH THE WIREHARNESS MELTED THROUGH ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Apr 13, 2015
Incident date: May 15, 2014
WHEN I GOT OFF WORK I TRIED TO START MY CAR BUT THE BATTERY WAS DEAD. THE CAR WAS JUMPED OFF. THE CAR OPERATED FINE BUT THE HEADLIGHTS WOULD NOT SHUT OFF TO DAYTIME RUNNING LIGHTS. AFTER DRIVING THE CAR FOR 10 MINUTES, YOU COULD SMELL BURNING ELECTRICAL COMPONENT'S. AFTER INSPECTING THE RELAYS WE FOUND THE HEADLIGHT RELAY WAS ALMOST COMPLETELY MELTED DOWN. THE RELAY WAS CHANGED AND THE CAR SEEMED ... Read more
PONTIAC
GRAND PRIX
(2007) — VEHICLE SPEED CONTROL
Apr 12, 2015
Incident date: Mar 16, 2015
AFTER TRAVELING ABOUT 150 MILES FROM MACON, GA, IN THE MORNING OF THE 16TH, THE CAR SHUT DOWN ON I-75 IN HEAVY TRAFFIC GOING 75 MPH IN THE PASSING LANE. WE HAD NO ENGINE POWER, POWER STEERING OR BRAKES, BUT MANAGED TO COAST TO THE SHOULDER. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES ONLY TO HAVE IT STALL OUT AFTER 10 OR 15 MILES. THE ONLY WARNING WAS 2 CHIMES FROM THE CAR BEFORE TOTAL SHUT ... Read more
PONTIAC
GRAND PRIX
(2007) — STEERING
Apr 12, 2015
Incident date: Apr 2, 2015
BOUGHT CAR ON APRIL 1, 2015, WHEN WE DID TEST DRIVE, STEERING MADE WEIRD NOISE AND STEERING WAS REAL HARD TO TURN WHEEL. TOLD DEALERSHIP WOULDN'T BUY CAR UNLESS THEY HAD IT LOOKED AND FIXED. DEALER LOOKED AND SAID THEY HAD TO REPLACE SOMETHING IN THE STEERING SHAFT AND THEY WOULD HAVE TO ORDER PART AND WHEN IT CAME WE BRING CAR IN, BUT CAR WAS OK TO DRIVE UNTIL THEN. GOT A WORK ORDER FROM DEALER ... Read more
Crash
1 injured
Incident date: Apr 12, 2015
LEAKING ANTIFREEZE OVERHEATING PRESSURE BUILDING UP IN RADIATOR. *TR
Incident date: Apr 12, 2015
LEAKING ANTIFREEZE OVERHEATING PRESSURE BUILDING UP IN RADIATOR. *TR
Incident date: Apr 12, 2015
BATTERY DIED, AND AFTER GETTING A BOOST THE STABILITRACK LIGHT TRACK CAME ON. MY STEERING WHEEL BECAME VERY HARD TO STEER. TURNING WAS ALMOST IMPOSSIBLE. I RAN INTO A CURB WHILE TRYING TO TURN. *TR
Incident date: Apr 12, 2015
BATTERY DIED, AND AFTER GETTING A BOOST THE STABILITRACK LIGHT TRACK CAME ON. MY STEERING WHEEL BECAME VERY HARD TO STEER. TURNING WAS ALMOST IMPOSSIBLE. I RAN INTO A CURB WHILE TRYING TO TURN. *TR
Incident date: Apr 9, 2015
MY IGNITION CYLINDER SWITCH IS MAKING MY CAR TO STALL AND SHUT OFF WHILE I AM DRIVING AND I HAD IT REPLACE ON 4/8/15 AND WAS DRIVING AND IT NOT FIX, MY CAR HAS CUT OFF ON ME WHILE DRIVER 3 TIME SINCE I GOT IT FROM THE DEALERSHIP I AM NOT DRIVING IT AND WHAT THE DEALERSHIP TO SEND A TOW TO PICK THE CAR UP. I AM NOT SAFE IN THE CAR AND SPENT $377.00 FOR LABOR AND THE PART FOR IT NOT TO FUNCTION CORR... Read more
Incident date: Nov 1, 2013
WE PURCHASED THIS VEHICLE IN 2010 USED WITH APPROXIMATELY 45,000 MILES ON IT. AFTER ABOUT 4-5 MONTHS, WE RECEIVED THE FIRST "SERVICE TRACTION CONTROL" AND "STABILITRAK OFF" CAME UP IN THE INFORMATION CENTER. I CONTINUED TO DRIVE IT, WHICH THE MANUAL SAYS YOU CAN DO, AND AFTER AWHILE IT WENT OFF. THE "SERVICE ENGINE" LIGHT HOWEVER HAS STAYED ON EVER SINCE. ROLL FORWARD TO NOVEMBER, 2014. I WAS ... Read more
Incident date: Nov 1, 2013
WE PURCHASED THIS VEHICLE IN 2010 USED WITH APPROXIMATELY 45,000 MILES ON IT. AFTER ABOUT 4-5 MONTHS, WE RECEIVED THE FIRST "SERVICE TRACTION CONTROL" AND "STABILITRAK OFF" CAME UP IN THE INFORMATION CENTER. I CONTINUED TO DRIVE IT, WHICH THE MANUAL SAYS YOU CAN DO, AND AFTER AWHILE IT WENT OFF. THE "SERVICE ENGINE" LIGHT HOWEVER HAS STAYED ON EVER SINCE. ROLL FORWARD TO NOVEMBER, 2014. I WAS ... Read more
Incident date: Apr 9, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND NO WARNING LAMP ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SINCE THE CONTACT WAS UNABLE TO TURN THE THE TORQUE SENSOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN ... Read more
Incident date: Apr 9, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS N... Read more
Incident date: Apr 3, 2015
ELECTRICAL POWER STEERING GOING OUT ON 2007 G6. GM SAYS THERE IS NO RECALL FOR HIS VIN BUT IT IS LISTED ON YOUR WEBSITE. THEY ARE REFUSING TO FIX IT. *TR
Incident date: Dec 23, 2014
STEERING MAKES A VIBRATING NOISE, INSTRUMENTS GAUGE SAYS POWERING STEERING, THE STEERING WHEEL GOES LEFT TO RIGHT AND RIGHT TO LEFT BY ITSELF WHILE DRIVING. THE DRIVER HAS LITTLE CONTROL WHILE THIS IS HAPPENING. RECALL FOR STEERING FOR THESE CARS ANNOUNCED 2/4/15 BUT MY VIN NO WAS NOT INCLUDED BUT I AM EXPERIENCING THESE SAME ISSUES. PLEASE ADVISE HOW I CAN BE INCLUDED IN THE RECALL. MY CAR'S ST... Read more
Incident date: Mar 3, 2014
VEHICLE HAS AN EXTREMELY STRONG FUEL SMELL AROUND THE VEHICLE AT ALL TIMES. THIS SMELL STARTED ABOUT A YEAR AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THE VEHICLE CAN'T EVEN BE PARKED IN THE GARAGE FOR FEAR OF THE GAS WATER HEATER NEARBY CAUSING THE FUMES TO IGNITE. THE GAS SMELL ESPECIALLY FILLS THE TRUNK COMPARTMENT AND EVEN SOMETIMES SMELLS INSIDE THE VEHICLE ITSELF CAUSING US TO ROLL THE WINDO... Read more
Incident date: Apr 1, 2015
PASSENGER OCCUPANT SENSOR, MALFUNCTION, I HAVE NO AIR BAGS ENABLED OR SEATBELT LOCKS DUE TO THIS FAILING IT'S 800 FOR THE WHOLE PART, PLUS LABOR OF 400. I HAVE EXTENDED WARRANT WHICH DON'T COVER THIS ISSUE. STATES SERVICE AIRBAG. WITHOUT THIS PROPERLY FIXED, THE CAR HAS NO SAFETY EQUIPMENT, AS IN AIRBAGS OR YOUR SEATBELTS LOCKING IN CASE OF A ACCIDENT. *TR
Incident date: Apr 1, 2015
PASSENGER OCCUPANT SENSOR, MALFUNCTION, I HAVE NO AIR BAGS ENABLED OR SEATBELT LOCKS DUE TO THIS FAILING IT'S 800 FOR THE WHOLE PART, PLUS LABOR OF 400. I HAVE EXTENDED WARRANT WHICH DON'T COVER THIS ISSUE. STATES SERVICE AIRBAG. WITHOUT THIS PROPERLY FIXED, THE CAR HAS NO SAFETY EQUIPMENT, AS IN AIRBAGS OR YOUR SEATBELTS LOCKING IN CASE OF A ACCIDENT. *TR
PONTIAC
GRAND PRIX
(2004) — UNKNOWN OR OTHER
Apr 9, 2015
Incident date: Mar 1, 2015
RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPLANATION OF EXPERIENCE. NO RESPONSE OR CALL FROM HIM. CONTACTED PONTIAC... Read more
Incident date: Mar 2, 2012
LOST POWER STEERING WHEN ENTERING A ROUND-A-BOUT. PULLED OVER AND SHUT DOWN THE ENGINE. POWER STEERING WORKED AFTER RESTART. IN THE FOLLOWING WEEKS POWER STEERING WAS LOST SEVERAL TIMES. GM DEALER REPLACED THE TORQUE SENSOR ASSEMBLY AT A COST OF $551. INFORMED ME THAT THE DATE OF VEHICLE MANUFACTURE IS NOT PART OF THE CURRENT RECALL. *TR
Incident date: Apr 7, 2015
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE TORQUE SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FAILURE... Read more
Incident date: Apr 8, 2014
TL*THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND VIBRATED AS AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED... Read more
Incident date: Mar 28, 2015
I STARTED THE CAR AND THERE WAS A MESSAGE ON RADIO DISPLAY THAT SAID POWER STEERING. WHEN I TRIED TO TURN THE WHEEL IT WAS VERY DIFFICULT TO TURN. I TOOK MY CAR TO THE CHEVY DEALERSHIP AND THEY SAID THERE WAS A RECALL BUT MY VEHICLE WAS NOT A PART OF THE RECALL. PLEASE ADD MY VEHICLE TO THE RECALL. *TR
Incident date: Mar 1, 2015
THE STEERING MAKES A CLUNKIN NOISE. IT TURNS BACK AND FOURTH BY ITSELF WHEN DRIVING AND WHILE PARKED.SOME TIMES WHEN I START THE CAR THE RADIO SAYS POWER STEERING WHEN I START THE CAR.WHEN THESE PROBLEMS HAPPEN I TURN THE CAR OFF OPEN DOOR SO THE RADIO GOES OFF THAN START IT AND THAN IT WORKS FINE UNTIL IT SITS TURNED OFF FOR A LITTLE WHILE.SOMETIMES I'LL HAVE TO TURN CAR OFF AND ON ABOUT FIVE TIM... Read more
Incident date: Apr 1, 2015
TL*THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERI... Read more
Incident date: Mar 16, 2015
VEHICLE PURCHASED NEW FROM QUEBEDEAUX BUICK IN TUCSON ARIZONA. SERVICED FOR DEFECTIVE PARTS TWICE: VISOR ACCESSORY, STRUTS ALL MAINTENANCE UP TO DATE, OIL, FILTERS, BREAKS, ETC. A COUPLE OF WEEKS AGO THE CAR WAS EMITTING GAS VAPOR SMELLS. WITHIN THE WEEK IT BECAME PROGRESSIVELY WORSE. TOOK VEHICLE TO CERTIFIED MECHANIC FOR CHECK UP. AFTER DIAGNOSTICS, SEVERAL OTHER EXHAUST TESTING, HE PULLED... Read more
Incident date: Jan 18, 2013
2001 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED ON TWO OCCASIONS, THE KEY FELL OUT OF THE IGNITION SWITCH, WHILE BACKING OUT OF THE DRIVEWAY. AFTER HITTING A POLE, THE CONSUMER WENT TO ANOTHER DEALER, WHERE IT WAS DETERMINED THE IGNITION SWITCH WAS DEFECTIVE. THE PREVIOUS DEALER STATED THE KEY WAS WORN OUT. *JB