Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 18, 2015
LOST TRACKS HEN FROM THE BACK WHEEL LEAVEN A DRIVEWAY,WENT UP IN A BANK MET FLIP ON TOP ROLL OVER AND THE AIRBAG DID NOT COME OUT,WINDSHIELD ON PASSER SIDE SHATTER,THE PASSER IN THE CAR GOT HIT IN THE RIGHT SHOULDER BUY THE JACK THEY CALL IT A ACROMIOCLAVICULAR INJURIES AND THE DRIVER WISH IS ME AND THE OWNER OF THE CAR,GOT HURT ON THE LEFT SIDE.THE AIRBAG DID NOT COME OUT ON BOTH SIDE. I BOUT ... Read more
Crash
2 injured
Incident date: Apr 15, 2015
IN 2012, I TOOK CAR TO WRIGHT GMC IN WEXFORD, PA FOR A RECALL ON THE STEERING. IT HAD NO PROBLEMS AT THIS POINT. THEY PERFORMED RECALL SERVICE AND IT HAS BEEN ALL PROBLEMS EVER SINCE. I TOOK IT BACK AND THEY REPLACED STEERING BOX. I TOOK IT BACK AGAIN IN 2013 BECAUSE IT DEVELOPED A "KNOCKING NOISE" IN THE STEERING ESPECIALLY AFTER A TURN WHEN YOU BRING THE WHEEL BACK. THEY GAVE ME A LIST OF N... Read more
Incident date: Feb 27, 2015
I WAS DRIVING HOME FROM WORK THIS EVENING, WHICH IS ABOUT 25 MINUTES AWAY FROM HOME, WHEN MY VSC, ENGINE, AND BATTERY LIGHT CAME ON. I WAS AT A RED LIGHT AND WAS GOING TO PULL INTO TO A GROCERY STORE LOT. MY CAR WOULD NOT GO INTO GEAR. I TRIED SEVERAL TIMES WITH NO RESULT. I WAS STUCK IN THE TURNING LANE OF THE INTERSECTION. I SHUT OFF THE CAR AND RESTARTED IT. I WAS ABLE TO TURN INTO THE PARKING ... Read more
Incident date: Feb 27, 2015
I WAS DRIVING HOME FROM WORK THIS EVENING, WHICH IS ABOUT 25 MINUTES AWAY FROM HOME, WHEN MY VSC, ENGINE, AND BATTERY LIGHT CAME ON. I WAS AT A RED LIGHT AND WAS GOING TO PULL INTO TO A GROCERY STORE LOT. MY CAR WOULD NOT GO INTO GEAR. I TRIED SEVERAL TIMES WITH NO RESULT. I WAS STUCK IN THE TURNING LANE OF THE INTERSECTION. I SHUT OFF THE CAR AND RESTARTED IT. I WAS ABLE TO TURN INTO THE PARKING ... Read more
PONTIAC
GRAND PRIX
(1998) - SEATS
Apr 19, 2015
Incident date: Sep 17, 1999
UPDATED INFORMATION. ABOVE. SENT 2 I WAS DRIVING ON AN INTRASTATE ROAD. TRAFFIC WAS MOVING AT @60MPH. AFTER PASSING A CURVE I SUDDENLY CAME UPON A CAR COMPLETELY STOPPED IN THE LEFT LANE. I REACTED QUICKLY AND CAME TO A FULL STOP. I LEFT @9 FT. IN FRONT OF ME. I WAS UNABLE TO CHANGE LANES. WITHIN SECONDS I WAS HIT FROM BEHIND. I WOKE UP WITH A BRAIN INJURY AS WELL AS OTHER PHYSICAL INJURIE... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(1998) - UNKNOWN OR OTHER
Apr 19, 2015
Incident date: Sep 17, 1999
UPDATED INFORMATION. ABOVE. SENT 2 I WAS DRIVING ON AN INTRASTATE ROAD. TRAFFIC WAS MOVING AT @60MPH. AFTER PASSING A CURVE I SUDDENLY CAME UPON A CAR COMPLETELY STOPPED IN THE LEFT LANE. I REACTED QUICKLY AND CAME TO A FULL STOP. I LEFT @9 FT. IN FRONT OF ME. I WAS UNABLE TO CHANGE LANES. WITHIN SECONDS I WAS HIT FROM BEHIND. I WOKE UP WITH A BRAIN INJURY AS WELL AS OTHER PHYSICAL INJURIE... Read more
Crash
2 injured
Incident date: Feb 15, 2015
IGNITION SWITCH STARTED GETTING STUCK AND KEY WOULD NOT COME OUT. HAS GOTTEN WORSE AND A COUPLE TIMES ENGINE WOULD NOT SHUT OFF. HAS DRAINED THE BATTERY A COUPLE TIMES NOW REQUIRING EMERGENCY ROADSIDE ASSISTANCE. *TR
PONTIAC
GRAND PRIX
(2004) - SUSPENSION
Apr 18, 2015
Incident date: Apr 2, 2015
STEERING BEGAN TO RIDE DIFFERENT AND MADE SOME TYPE OF CONSTANT NOISE IN THE FRONT SUSPENSION/BRAKE AREA. CONTROL ARMS, WHEEL HUB BEARINGS AND FRONT BRAKES WERE REPLACED. NOW I'M TOLD THE REAR TIE ROD ENDS NEED TO REPLACED IN ORDER TO ALIGN THE CARE. *TR
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Apr 18, 2015
Incident date: Apr 2, 2015
STEERING BEGAN TO RIDE DIFFERENT AND MADE SOME TYPE OF CONSTANT NOISE IN THE FRONT SUSPENSION/BRAKE AREA. CONTROL ARMS, WHEEL HUB BEARINGS AND FRONT BRAKES WERE REPLACED. NOW I'M TOLD THE REAR TIE ROD ENDS NEED TO REPLACED IN ORDER TO ALIGN THE CARE. *TR
Incident date: Apr 17, 2015
WHILE DRIVING ON THE HIGHWAY MY DRIVE SIDE AIRBAGS DEPLOYED WITHOUT WARNING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD TO MAKE SURE THERE WAS NOTHING WRONG WITH MY CAR. *TR
1 injured
Incident date: Feb 1, 2014
GM HAS YET TO FIX MY ELECTRONIC POWER STEERING IN MY 2008 PONTIAC G6. IT HAS BEEN OVER A YEAR WITHOUT POWER STEERING. THE GM DEALERSHIP THAT I DEAL WITH CANNOT GET IT FIXED BECAUSE GM REFUSES TO SEND THEM THE PARTS TO FIX IT. I HAVE COMPLAINED TO GM BUT ALL THEY WANT TO DO IS TALK TO YOU AND NOT FIX ANYTHING. FURTHERMORE I STILL NEED REIMBURSED 600.00 FOR THE STEERING COLUMN THAT WAS REPLACED JU... Read more
Incident date: Apr 1, 2015
CRACKED 90 ELBOW ON FUEL PUMP, LEAKS FUEL ON TOP OF TANK AND ONTO EXHAUST. *TR
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WITHOUT AN OCCUPANT PRESENT. THE FAILURE ALSO RECURRED WHEN THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,630.
Incident date: Apr 17, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBERS: 10V024000 (VEHICLE SPEED CONTROL) AND 10V018000 (VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT ... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Apr 17, 2015
Incident date: Apr 4, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE DESTROYED THE SIDING OF THE CONTACT'S RESIDENCE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 291,494.
Fire
PONTIAC
GRAND PRIX
(2004) - AIR BAGS
Apr 16, 2015
Incident date: Feb 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE SPUN OUT UNCONTROLLABLY AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, AND BOTH LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND BOTH LEGS. THE REAR PASSENGER SUS... Read more
Crash
4 injured
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 16, 2015
Incident date: Feb 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE SPUN OUT UNCONTROLLABLY AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, AND BOTH LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK AND BOTH LEGS. THE REAR PASSENGER SUSTAINED INJURIES TO THE BACK AND BOTH LEGS. THE REAR PASSENGER SUS... Read more
Crash
4 injured
PONTIAC
GRAND PRIX
(2004) - STEERING
Apr 16, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND TH... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Apr 16, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND TH... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - TRACTION CONTROL SYSTEM
Apr 16, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND TH... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Apr 16, 2015
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED, THE TRACTION WARNING INDICATOR ILLUMINATED, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT CRASHED THE VEHICLE INTO A POLE AND THE ENGINE STALLED. A POLICE REPORT WAS NOT FILED AND TH... Read more
Crash
Incident date: Apr 1, 2015
THE PASSENGER SIDE INOPERABLE WARNING LIGHT IS CONSTANTLY ON . I UNDERSTAND THIS IS A COMMON DEFECT WITH MOST PONTIAC SOLSTICES. WHY ISN'T THERE A RECALL REQUIRING THIS MANUFACTURING DEFECT TO BE FIXED? I'M SURE GM HAS BEEN AWARE OF THIS SINCE 2006 , BUT HAVE DECIDED TO SETTLE LAW SUITS RATHER THAN RECALL CARS TO FIX THE PROBLEMATIC SENSORS WITH RELIABLE SENSORS. IT SEEMS THE GOVERNMENT IS ALSO ... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO TURN OVER TO START THE VEHICLE. THE KEY WAS STUCK IN THE ACC MODE AND WOULD NOT TURN OVER TO THE ON POSITION. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPA... Read more
Incident date: Mar 1, 2013
THE BLINKERS STOPPED WORKING. AFTER TURNING ON THE HAZARD LIGHTS THEN THE BLINKERS THE BLINKERS WOULD WORK. NOW THEY ONLY WORK ABOUT 15% OF THE TIME, EVEN WHEN TRYING TO USE THE HAZARD LIGHTS. *TR
Incident date: Mar 10, 2015
GOT KEY FOB RECALL DONE, NOW THE IGNITION SWITCH IS NOT ACCEPTING THE KEY AT ALL MAKING IT VERY HARD TO TURN THE KEY TO ON AND START POSITION AS IF THE SWITCH IS IN LOCK POSITION BEFORE DRIVING. AFTER DRIVING DOWN THE ROAD A BIT THE IGNITION SWITCH SHUTS THE CAR OFF MAKING ME HAVE TO RESTART THE CAR WHILE IM DRIVING DOWN THE ROAD. THIS SHOULD BE A RECALL NOT ONLY FOR MY CAR BUT FOR ALL PONTIACS LI... Read more
Incident date: Mar 10, 2015
GOT KEY FOB RECALL DONE, NOW THE IGNITION SWITCH IS NOT ACCEPTING THE KEY AT ALL MAKING IT VERY HARD TO TURN THE KEY TO ON AND START POSITION AS IF THE SWITCH IS IN LOCK POSITION BEFORE DRIVING. AFTER DRIVING DOWN THE ROAD A BIT THE IGNITION SWITCH SHUTS THE CAR OFF MAKING ME HAVE TO RESTART THE CAR WHILE IM DRIVING DOWN THE ROAD. THIS SHOULD BE A RECALL NOT ONLY FOR MY CAR BUT FOR ALL PONTIACS LI... Read more
Incident date: Feb 4, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6 . ON SEVERAL OCCASIONS, THE LOW BEAM HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT REPLACED THE LIGHT BULBS MULTIPLE TIMES, BUT THE LIGHTS CONTINUED TO BURN OUT. WHILE REPLACING THE BULBS, IT WAS DISCOVERED THAT BOTH LIGHT BULB SOCKETS EXPERIENCED BURNING AND MELTING. THE CONTACT INDICATED THAT THE ODOR OF BURNING PLASTIC WAS PRESENT WHEN THE HEADLIGHTS WERE A... Read more
Fire
Incident date: Apr 15, 2015
THE VAN WHEN IN PARK WILL REVIVE THE ENGINE AND JUMP, WHEN STOPPING WITH NEW BRAKES AND ALL THAT FUN STUFF WHEN THE VAN IS DOING THIS REVIVING STATE IT TAKES LONGER TO STOP AND LIKE THE VAN IS FIGHTING IT. IT SOMETIMES OVER SHIFTS WHEN IN THIS STATE WHEN TAKING OFF FROM A LIGHT (DOES THE REVIVING THING WHEN MOVING. I AM AFRAID ONE DAY IT IS GOING TO JUMP AND HIT SOMETHING OR SOME ONE OR NOT STOP. ... Read more
Incident date: Apr 14, 2015
2007 PONTIAC SOLSTICE WITH JUST OVER 20,000 MILES ON IT, THIS SHOULD NOT HAPPEN. I AM MEMBER OF PONTIAC FORUM, I KNOW OTHERS HAVE SAME PROBLEM AND YOU HAVE THEIR INFO. THIS IS A HUGE SAFETY CONCERN. PASSENGER AIR BAG ON LIGHT DOES NOT COME ON, STAYS OFF WITH PASSENGER. , SERVICE AIR BAG MESSAGE ON DIC.. *TR
Incident date: Apr 14, 2015
TOOK MY CAR TO [XXX] BECAUSE POWER STEERING CONTROL MODULE WENT OUT THE SAME PART THAT THEY BEEN RECALLING ON THERE OTHER CARS. WHEN I CALLED CHEVROLET THEY SAID THAT THERE IS NO RECALL ON MY CAR AND THAT THERE WAS NOTHING THAT THEY CAN DO FOR ME BUT WORK WITH THE PRICING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PONTIAC
GRAND PRIX
(2004) - STEERING
Apr 14, 2015
Incident date: Mar 25, 2015
I WAS DRIVING AT A RATE OF 45 MPH AND MY STEERING WHEEL LOCKED UP ON ME WHICH CAUSED ME TO GO TOWARDS IN COMING TRAFFIC LUCKILY THE CAR I WAS HEADED TOWARDS STOPPED. I TRIED TO TURN MY STEERING WHEEL BACK TO THE RIGHT BUT NOTHING HAPPENED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD TO TURN MY STEERING WHEEL BECAUSE IT WAS SO HARD TO TURN. THE GENTLEMAN IN THE OTHER CAR GOT OUT TO HELP ME MOVE ... Read more
Incident date: Apr 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INDICATING TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INDICATING TO SERVICE THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 1, 2015
HEADLAMP WIRING IS DEFECTIVE FROM THE FACTORY. HEADLAMP WIRING AND CONNECTORS BURN OUT DUE TO INABILITY TO WITHSTAND HEAT GENERATED BY NORMAL FACTORY HEADLAMP BULBS. THIS IS A WIDELY KNOWN PROBLEM. NUMEROUS COMPLAINTS EXIST ON THIS SITE, IN ADDITION TO SERVICE BULLETINS. EVERY MECHANIC IN TOWN, DEALERSHIP, BODY SHOP, ETC. SAYS THE SAME THING. "UNTIL THEY ISSUE A RECALL, THERE IS NOTHING WE CA... Read more
Incident date: Apr 1, 2015
HEADLAMP WIRING IS DEFECTIVE FROM THE FACTORY. HEADLAMP WIRING AND CONNECTORS BURN OUT DUE TO INABILITY TO WITHSTAND HEAT GENERATED BY NORMAL FACTORY HEADLAMP BULBS. THIS IS A WIDELY KNOWN PROBLEM. NUMEROUS COMPLAINTS EXIST ON THIS SITE, IN ADDITION TO SERVICE BULLETINS. EVERY MECHANIC IN TOWN, DEALERSHIP, BODY SHOP, ETC. SAYS THE SAME THING. "UNTIL THEY ISSUE A RECALL, THERE IS NOTHING WE CA... Read more
Incident date: Apr 10, 2015
DRIVER SIDE HEADLIGHT WENT OUT , I REPLACED IT 3 TIMES IN ONE WEEK. I THEN GO ON THE INTERNET AND GOOGLE THE PROBLEM I WAS HAVING WITH MY G6. THERE WAS OVER 500 THOUSANDS RESULTS OF PEOPLE HAVING THE SAME PROBLEM AS ME . SO WENT TO REPLACE THE HEADLIGHT AGAIN AND LOOKED FOR ANY CORROSION, UNPLUGGED MY HEADLIGHT THAT WAS SUPPOSED TO BE BLOWN AND IT WASN'T , I PLUGGED THAT SAME HEADLIGHT BA... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 7, 2015
ON 4/7/15, WHILE DRIVING HEARD CHIMES. ALL ICONS ON INSTRUMENT PANEL TURNED ON. THE FUEL GAUGE NEEDLE MOVED TO EMPTY. THE LOW FUEL GAUGE TURNED ON. ALL THIS INDICATING MALFUNCTION. THE ODOMETER TURNED OFF AND THE CODE ERROR CAME ON AND TURNED OFF; THEN THE ODOMETER CAME BACK ON. ALL THE ICONS ON THE INSTRUMENT PANEL TURNED OFF EXCEPT FOR THE SECURITY LIGHT ICON WHICH STAYED ON. IT FELT AS ... Read more
Incident date: Apr 6, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING INPUT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Incident date: Apr 13, 2015
WHILE DRIVING ON THE HIGHWAY AT 70 THE CAR SHIFTED TO PARK AND THEN SHIFTED BACK TO DRIVE ON IT'S OWN. *TR
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Incident date: Nov 1, 2009
DAUGHTERS IN 2006 SOLSTICE. DRUNK DRIVER RAN RED LIGHT GOING 50 MPH AND HIT OUR DAUGHTERS MAKING A LEFT TURN. SEVERE IMPACT ON AN ANGLE (FRONT/LEFT SIDE) WITH 2 FOOT INTRUSION INTO OCCUPANT COMPARTMENT. AIRBAGS DID NOT DEPLOY. REQUIRED PROLONGED EXTRICATION; SERIOUS INJURY WITH BAYFLIGHT TO HOSPITAL. 2006 SOLSTICE IS A GM RECALL VEHICLE FOR DEFECTIVE IGNITION SWITCH. *TR
Crash
2 injured
Incident date: Nov 1, 2009
DAUGHTERS IN 2006 SOLSTICE. DRUNK DRIVER RAN RED LIGHT GOING 50 MPH AND HIT OUR DAUGHTERS MAKING A LEFT TURN. SEVERE IMPACT ON AN ANGLE (FRONT/LEFT SIDE) WITH 2 FOOT INTRUSION INTO OCCUPANT COMPARTMENT. AIRBAGS DID NOT DEPLOY. REQUIRED PROLONGED EXTRICATION; SERIOUS INJURY WITH BAYFLIGHT TO HOSPITAL. 2006 SOLSTICE IS A GM RECALL VEHICLE FOR DEFECTIVE IGNITION SWITCH. *TR
Crash
2 injured
Incident date: May 28, 2010
2005 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIR WORK AND CONSUMER SEEKS REIMBURSEMENT. *SMD
PONTIAC
GRAND PRIX
(2007) - SERVICE BRAKES
Apr 13, 2015
Incident date: Apr 12, 2015
I RECENTLY PURCHASED A USED 2007 PONTIAC GRAND PRIX GT SEDAN. SHORTLY AFTER DRIVING THE VEHICLE OFF OF THE LOT, I WENT TO TURN ONTO A STREET TRAVELING ROUGHLY FIVE TO SEVEN MILES PER HOUR, AND THE TRACTION CONTROL AND ABS SENSOR LIGHT BOTH REGISTERED ACROSS THE SYSTEM INFORMATION SCREEN AND NOTED THAT I NEEDED TO SERVICE THE ABS SYSTEM AND TRACTION CONTROL SYSTEM. I IMMEDIATELY TOOK THE VEHICLE TO... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Apr 13, 2015
Incident date: Apr 1, 2015
THE CAR DROVE FINE DURING THE DAY WITHOUT ANY PROBLEMS. THE DAY WAS A WARM SUNNY DAY. I PARKED THE CAR AT CHURCH AND WENT INSIDE. 45 MIN. - 1 HOUR AFTER PARKING THE CARE I WAS ASKED TO GO OUTSIDE. WHEN I GOT OUTSIDE I WAS TOLD MY CAR WAS SMOKING WITH THE LIGHTS FLASHING AND WIPERS RUNNING. UPON OPENING THE HOOD I FOUND THE FUSE BOX WAS COMPLETELY MELTED THROUGH WITH THE WIREHARNESS MELTED THROUGH ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Apr 13, 2015
Incident date: May 15, 2014
WHEN I GOT OFF WORK I TRIED TO START MY CAR BUT THE BATTERY WAS DEAD. THE CAR WAS JUMPED OFF. THE CAR OPERATED FINE BUT THE HEADLIGHTS WOULD NOT SHUT OFF TO DAYTIME RUNNING LIGHTS. AFTER DRIVING THE CAR FOR 10 MINUTES, YOU COULD SMELL BURNING ELECTRICAL COMPONENT'S. AFTER INSPECTING THE RELAYS WE FOUND THE HEADLIGHT RELAY WAS ALMOST COMPLETELY MELTED DOWN. THE RELAY WAS CHANGED AND THE CAR SEEMED ... Read more
PONTIAC
GRAND PRIX
(2007) - VEHICLE SPEED CONTROL
Apr 12, 2015
Incident date: Mar 16, 2015
AFTER TRAVELING ABOUT 150 MILES FROM MACON, GA, IN THE MORNING OF THE 16TH, THE CAR SHUT DOWN ON I-75 IN HEAVY TRAFFIC GOING 75 MPH IN THE PASSING LANE. WE HAD NO ENGINE POWER, POWER STEERING OR BRAKES, BUT MANAGED TO COAST TO THE SHOULDER. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES ONLY TO HAVE IT STALL OUT AFTER 10 OR 15 MILES. THE ONLY WARNING WAS 2 CHIMES FROM THE CAR BEFORE TOTAL SHUT ... Read more