Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 39,107 complaints for PONTIAC

PONTIAC GRAND AM (2003) — AIR BAGS May 6, 2015
Incident date: Jun 26, 2006
AT 29,000 MILES IN 2006 THE IGNITION WOULD NOT TURN. CAR TOWED TO AUTHORIZED PONTIAC DEALER WHERE I WAS TOLD THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE COST FOR THE IGNITION CYLINDER WAS $327.00 I WAS STRUCK BY A UTILITY TRUCK WHILE STOPPED AT A RED LIGHT IN 2013 AND THE AIRBAG DID NOT DEPLOY. AT APPROXIMATELY 58,000 MILES THE CAR WON'T START.AGAIN TOWED TO A PONTIAC DEALER. TOLD I... Read more
Crash 1 injured
PONTIAC GRAND PRIX (2008) — ELECTRICAL SYSTEM May 6, 2015
Incident date: May 5, 2015
WAS STOPPED AT A RED LIGHT AND MY CAR JUST DIED. HAD TO GET IT TOWED TO THE GARAGE. THEY RESPONDED THAT THE IGNITION COIL WAS FRIED WHICH FRIED 2 OTHER IGNITION COILS AND THE IGNITION CONTROL MODULE. COST OF REPAIRS $700. IF I WOULD HAVE BEEN DRIVING MY NORMAL HIGHWAY DRIVING AT 65 MPH WOULD MY CAR JUST HAVE SHUT DOWN ON THE HIGHWAY? THIS COULD HAVE BEEN A SAFETY ISSUE IF THE CAR DIED RIGHT IN THE... Read more
PONTIAC G6 (2007) — STEERING May 5, 2015
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FA... Read more
Crash
PONTIAC G6 (2007) — AIR BAGS May 5, 2015
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FA... Read more
Crash
PONTIAC G6 (2007) — POWER TRAIN May 5, 2015
Incident date: May 4, 2015
AFTER MAKING A RIGHT HAND TURN, SPEEDOMETER QUIT WORKING AND TRANSMISSION SEEMED TO BE IN A STALLED STATE, HOWEVER IT THEN JERKED HARD AND POWER RESUMED. THIS CONTINUED FOR THE NEXT 2 MILES UNTIL I ARRIVED AT MY STOPPING POINT. ODOMETER THEN DISPLAYED ERROR. AFTER THE CAR SAT FOR 2.5 HOURS, I STARTED CAR TO RETURN HOME. ODOMETER DISPLAYED ERROR, BUT ONCE I SHIFTED TO DRIVE ERROR WENT AWAY. DROVE ... Read more
PONTIAC VIBE (2004) — AIR BAGS May 5, 2015
Incident date: Nov 12, 2014
. AFTER REPEATED ATTEMPTS WE CANNOT GET THIS RECALL PERFORMED. WE ARE SERIOUSLY CONCERNED ABOUT THE SAFETY OF OUR DAUGHTER. IT HAS REACHED THE POINT OF ABSOLUTE RIDICULOUSNESS. NOVEMBER 12 HAD TO RESCHEDULE AN APPOINTMENT AS THEY COULD NOT GET A LOANER CAR FOR HER SHE HAD TO HAVE A VEHICLE TO GET TO HER INTERNSHIP COULD NOT GET THE CAR SCHEDULED WHERE THE DEALERSHIP COULD PROVIDE A LOANER VEHI... Read more
PONTIAC VIBE (2003) — AIR BAGS May 4, 2015
Incident date: Mar 25, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
PONTIAC GRAND PRIX (2008) — AIR BAGS May 4, 2015
Incident date: Jun 1, 2013
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO FRONT AND SIDE AIRBAGS DID NOT DEPLOY DURING ACCIDENT AND VEHICLE ON STAR ISSUES. *SMD THE CONSUMER STATED AS SHE WAS TURNING LEFT, THE VEHICLE STOPPED AND A TRUCK HIT HER VEHICLE ON THE SIDE FRONT. *JB
Crash 1 injured
PONTIAC GRAND PRIX (2008) — ELECTRICAL SYSTEM May 4, 2015
Incident date: Jun 1, 2013
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO FRONT AND SIDE AIRBAGS DID NOT DEPLOY DURING ACCIDENT AND VEHICLE ON STAR ISSUES. *SMD THE CONSUMER STATED AS SHE WAS TURNING LEFT, THE VEHICLE STOPPED AND A TRUCK HIT HER VEHICLE ON THE SIDE FRONT. *JB
Crash 1 injured
PONTIAC GRAND AM (2003) — ELECTRICAL SYSTEM May 4, 2015
Incident date: May 15, 2014
2003 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO VEHICLE LOST POWER WHILE DRIVING BEFORE RECEIVING RECALL NOTICE 14350. *SMD THE CONSUMER STATED SHE HIT A DITCH AND FLIPPED OVER. *JB
Crash
PONTIAC GRAND AM (2004) — ELECTRICAL SYSTEM May 3, 2015
Incident date: Dec 24, 2012
PONTIAC GRAND AM 2004 - THE VEHICLE'S SECURITY PASSLOCK SYSTEM IS MALFUNCTIONING. THERE IS ALSO A WARNING LIGHT THAT INDICATES THIS AND INCONSISTENTLY BY LIGHTING "SECURITY." WHEN THIS SYSTEM IS MALFUNCTIONING, THE CAR WILL NOT START AND IS COMPLETELY DISABLED / IMMOBILE. THIS CAUSES MANY FACTORS SUCH AS NO USE OF NECESSITIES LIKE HEAT, IF YOU WERE IN DANGEROUS COLD TEMPS. YOU CAN NOT GET AWAY... Read more
PONTIAC G6 (2010) — EXTERIOR LIGHTING May 2, 2015
Incident date: Apr 1, 2014
MY HEADLIGHTS (BOTH) WILL GO OUT FROM TIME TO TIME. I CAN START MY CAR AND ONE OF THE LIGHTS WILL BE OUT. I CAN GET OUT AND HIT ABOVE THE LIGHT AND IT COMES BACK ON. THEN I CAN BE DRIVING DOWN THE ROAD, HIT A BUMP AND ONE OF THEM GO OUT. YOU NEVER KNOW WHEN ONE OR BOTH MAY GO OUT. I HAVE REPLACED THE LIGHTS 2 TIMES SINCE OWNING THE CAR IN DECEMBER 2012. THEY HAVE NEVER BOTH GONE OUT AT THE SAME TI... Read more
PONTIAC G6 (2006) — ELECTRICAL SYSTEM May 1, 2015
Incident date: May 1, 2015
THE POWER WINDOW WENT DOWN BUT WOULD NOT GO BACK UP. HAS HAPPENED BEFORE BUT I DID NOT REPORT IT UNTIL NOW. *TR
PONTIAC G6 (2006) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS May 1, 2015
Incident date: May 1, 2015
THE POWER WINDOW WENT DOWN BUT WOULD NOT GO BACK UP. HAS HAPPENED BEFORE BUT I DID NOT REPORT IT UNTIL NOW. *TR
PONTIAC G6 (2008) — SEATS May 1, 2015
Incident date: May 1, 2015
DRIVER'S SIDE SEAT WITH POWER ADJUST FOR UP/DOWN MOVEMENT STOPPED FUNCTIONING AND NOW LEANS TO THE RIGHT, PUSHING DRIVER INTO MIDDLE CONSOLE. INVESTIGATION SHOWS COMPLETE SEPARATION OF WELDED BRACKET ON BOTTOM OF SEAT RACK FRAME ADJUSTMENT TUBE - EVIDENT OF A FAULTY WELD DURING MANUFACTURING. THE OPPOSITE WELDED BRACKET IS STILL INTACT. *TR
PONTIAC G6 (2009) — STEERING May 1, 2015
Incident date: Mar 23, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON. ONCE THE VEHICLE WAS POWERED BACK ON, THE POWER STEERING WARNING INDICATOR WAS NOT ILLUMINATED AND THE STEERING WHEEL PERFORMED NORMALLY; HOWEVER, THE FAILURE RE... Read more
PONTIAC G8 (2009) — ELECTRICAL SYSTEM May 1, 2015
Incident date: Apr 30, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM). UPON RECEIVING THE VEHICLE, THE CONTACT FOUND THAT THE KEY WOULD NOT INSERT INTO THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,722.
PONTIAC SOLSTICE (2007) — POWER TRAIN May 1, 2015
Incident date: Nov 13, 2014
AS I BEGAN TO BRAKE TO COME TO A STOP, MY CAR JERKED REALLY HARD. AT FIRST I WONDERED IF MY BRAKES WERE NOT APPLYING. THIS HAPPENED MAYBE ONCE OR TWICE MORE THAT DAY. I TOOK THE VEHICLE TO THE DEALER AND HAD NEW BRAKES INSTALLED. BUT I TOLD THEM THE ISSUE THAT I WAS HAVING. A COUPLE OF WEEKS LATER THE PROBLEM APPEARED TO BE GETTING WORSE SO I TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS. TH... Read more
PONTIAC TORRENT (2007) — ELECTRONIC STABILITY CONTROL (ESC) May 1, 2015
Incident date: Mar 14, 2015
PURCHASED CAR NEW IN 2007. AFTER ONE WEEK THE BATTERY DIED AND HAD IT REPLACED. NO PROBLEMS UNTIL 2015 WHEN THE RIGHT PASSENGER TIRE WILL NOT REGISTER PRESSURE, OTHER TIRES DO. THEN THE PASSENGER SEAT LIGHT WILL NOT FUNCTIONED, NO MATTER WHO SITS IN THE SEAT. ON MARCH 14, 2015 THE STABILITRAK, TRACTION WARNING LIGHTS CAME ON. CAR LOST POWER ON BUSY ROAD WITH TWO CHILDREN IN BACK SEAT. LIMPED... Read more
PONTIAC AZTEK (2001) — AIR BAGS May 1, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. WHILE ATTEMPTING TO CLOSE THE DOOR, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
PONTIAC G6 (2005) — FUEL/PROPULSION SYSTEM Apr 30, 2015
Incident date: Apr 29, 2015
TOOK MY CAR TO THE GMC. DEALER TO GET RECALLS FIXED. THEY ALSO NOTICED STRONG GAS ODOR. INSPECTION STATED I HAD A GAS LEAK AT THE TOP OF MY TANK AND IT WAS DANGEROUS BUT NO RECALL ON THIS SO ALMOST 300$LABOR +PARTS... I CALLED GMC AND THEY SAID MY CAR HAD TOO MANY MILES. AND 10 YEARS OLD. I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR AN ISSUE THAT IS CLEARLY FROM THE MANUFACTURER. ANY HELP OR ADVI... Read more
PONTIAC GRAND AM (2003) — ELECTRICAL SYSTEM Apr 30, 2015
Incident date: Apr 29, 2015
VEHICLE HAS BEEN "REPAIRED" AS PER NHTSA RECALL #14V400000 WITHIN THE LAST TWO (2) MONTHS. ON WEDNESDAY APRIL 29, 2015, AT APPROXIMATELY 7:30 PM CDST, WHEN DRIVING THE VEHICLE IS SHUT OFF AGAIN JUST AS IT DID PRIOR TO THE RECALL "REPAIR". KEYS ON KEY CHAIN ARE MINIMAL (6). VEHICLE RESTARTED WITH NO FURTHER ISSUE OR INDICATION THAT THERE WAS A ISSUE WITH THE ENGINE (NO CHECK ENGINE LIGHT, ETC.).... Read more
PONTIAC GRAND AM (2003) — ENGINE Apr 30, 2015
Incident date: Apr 29, 2015
VEHICLE HAS BEEN "REPAIRED" AS PER NHTSA RECALL #14V400000 WITHIN THE LAST TWO (2) MONTHS. ON WEDNESDAY APRIL 29, 2015, AT APPROXIMATELY 7:30 PM CDST, WHEN DRIVING THE VEHICLE IS SHUT OFF AGAIN JUST AS IT DID PRIOR TO THE RECALL "REPAIR". KEYS ON KEY CHAIN ARE MINIMAL (6). VEHICLE RESTARTED WITH NO FURTHER ISSUE OR INDICATION THAT THERE WAS A ISSUE WITH THE ENGINE (NO CHECK ENGINE LIGHT, ETC.).... Read more
PONTIAC G6 (2007) — ELECTRICAL SYSTEM Apr 30, 2015
Incident date: Dec 1, 2011
OUR PONTIAC G6 WAS RECALLED FOR ELECTRICAL ISSUES. THE BRAKE LIGHTS WENT ON WHEN NOT BRAKING AND WOULDN'T GO ON WHEN I BRAKED. ANYWAY, IT WAS "FIXED" ON 10/12/14 WITH THE RECALL . SO NOW THE SAME ISSUE IS OCCURRING. WE HAD IT FIXED 2 TIMES PREVIOUS TO THE RECALL.THE PROBLEM IS THIS IS A SERIOUS PROBLEM, IF THEIR RECALLED "FIX" DIDN'T WORK, ALL OF THE OWNERS ARE IN THE SAME DILEMMA. *TR
PONTIAC G6 (2008) — AIR BAGS Apr 30, 2015
Incident date: Sep 1, 2014
THE AIR BAG LIGHT CAME ON SUDDENLY IN SEPTEMBER 2014. I TOOK MY CAR TO A LOCAL DEALERSHIP. THE SERVICE PERSON TOLD ME THAT THE PASSENGER FRONT SEAT OPDS MODULE WAS FAULTY. HE SAID THE COST TO REPLACE THE SEAT BOTTOM WOULD BE AROUND $750 FOR PARTS AND LABOR. HE ALSO EXPLAINED THAT THE ISSUE WAS INTERNAL AND NOT A RESULT OF ANY DAMAGE THAT I OR A PASSENGER IN THAT SEAT COULD HAVE CAUSED. I WOULD HOP... Read more
PONTIAC G6 (2008) — STEERING Apr 30, 2015
Incident date: Apr 29, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED WITHOUT WARNING. DUE TO THE FAILURE, EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,512.
PONTIAC TORRENT (2007) — ELECTRICAL SYSTEM Apr 30, 2015
Incident date: Jul 2, 2014
WHEN TURNING THE VEHICLE OFF THE KEY STICKS AND WILL NOT RETURN TO THE OFF POSITION AND CANNOT BE REMOVED. USUALLY RESTARTING AND DRIVING THE VEHICLE A FEW FEET WILL ALLOW THE KEY TO BE TURNED TO OFF AND REMOVED. THIS HAS OCCURRED MULTIPLE TIMES AND IS EXTREMELY ANNOYING. *TR
PONTIAC GRAND PRIX (2006) — ELECTRICAL SYSTEM Apr 30, 2015
Incident date: Apr 30, 2015
WHILE DRIVING AT NIGHT THE LOW BEAMS STARTING FLICKERING ON AND OFF ALREADY CHANGE OUT REALLY 35 APPROX 6 MONTHS AGO FOR SAME PROBLEM. *TR
PONTIAC GRAND PRIX (2006) — EXTERIOR LIGHTING Apr 30, 2015
Incident date: Apr 30, 2015
WHILE DRIVING AT NIGHT THE LOW BEAMS STARTING FLICKERING ON AND OFF ALREADY CHANGE OUT REALLY 35 APPROX 6 MONTHS AGO FOR SAME PROBLEM. *TR
PONTIAC GRAND PRIX (1997) — ENGINE Apr 29, 2015
Incident date: Apr 21, 2015
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. SHORTLY AFTER THE VEHICLE WAS PARKED, THE ENGINE WAS ON FIRE. THE ENTIRE ENGINE WAS BURNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,093.
Fire
PONTIAC G6 (2005) — PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE Apr 29, 2015
Incident date: Apr 15, 2009
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE INSPECTING THE UNDERCARRIAGE OF THE VEHICLE, THE CONTACT NOTICED THAT THE PARKING BRAKE CABLES FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
PONTIAC G6 (2008) — ELECTRICAL SYSTEM Apr 29, 2015
Incident date: Apr 24, 2015
THE SECOND HEADLIGHT WIRING HARNESS FAILED LEAVING US WITH ONLY ONE HEADLIGHT, NOT BECAUSE THE BULB BURNED OUT BUT THE WIRING HARNESS ITSELF MELTED. GM REFUSES TO OWN UP TO THIS PROBLEM, BUT A QUICK GOOGLE SEARCH FOUND THOUSANDS OF RESULTS OF PEOPLE WITH THE EXACT SAME ISSUE. THE GM DEALER DOES NOT HAVE AN EXACT REPLACEMENT PART THEY JUST GIVE OUT A GENERIC WIRING HARNESS THAT THE OWNER MUST CUT A... Read more
PONTIAC G6 (2008) — EXTERIOR LIGHTING Apr 29, 2015
Incident date: Apr 24, 2015
THE SECOND HEADLIGHT WIRING HARNESS FAILED LEAVING US WITH ONLY ONE HEADLIGHT, NOT BECAUSE THE BULB BURNED OUT BUT THE WIRING HARNESS ITSELF MELTED. GM REFUSES TO OWN UP TO THIS PROBLEM, BUT A QUICK GOOGLE SEARCH FOUND THOUSANDS OF RESULTS OF PEOPLE WITH THE EXACT SAME ISSUE. THE GM DEALER DOES NOT HAVE AN EXACT REPLACEMENT PART THEY JUST GIVE OUT A GENERIC WIRING HARNESS THAT THE OWNER MUST CUT A... Read more
PONTIAC G6 (2009) — ELECTRICAL SYSTEM Apr 29, 2015
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLIGHT ASSEMBLY TWICE, BUT THE FAILURE RECURRED. THE CONTACT CONTINUED TO EXPERIENCE THE HEAD LAMPS BURNING OUT AND THE LOW BEAMS FAILED TO ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO INDICATED T... Read more
PONTIAC G6 (2009) — EXTERIOR LIGHTING Apr 29, 2015
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLIGHT ASSEMBLY TWICE, BUT THE FAILURE RECURRED. THE CONTACT CONTINUED TO EXPERIENCE THE HEAD LAMPS BURNING OUT AND THE LOW BEAMS FAILED TO ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO INDICATED T... Read more
PONTIAC G6 (2006) — STEERING Apr 28, 2015
Incident date: Apr 24, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
PONTIAC MONTANA (2005) — SERVICE BRAKES Apr 28, 2015
Incident date: Apr 17, 2015
I WAS DRIVING ON THE ROAD AT 30 MILES AN HOUR, SUDDENLY THE CAR IN FRONT MADE A SUDDEN STOP, I PRESSED THE BRAKES IMMEDIATELY BUT THEY FAILED TO WORK (THEY GOT HARD WHEN I PUSHED THEM) I TRIED TO AVOID THE CRASH BUT IT WAS TOO LATE. AIR BAGS POPPED OUT INSTANTLY, THERE WAS NO INJURIES THAT OCCURRED. *TR
Crash
PONTIAC MONTANA (2005) — AIR BAGS Apr 28, 2015
Incident date: Apr 17, 2015
I WAS DRIVING ON THE ROAD AT 30 MILES AN HOUR, SUDDENLY THE CAR IN FRONT MADE A SUDDEN STOP, I PRESSED THE BRAKES IMMEDIATELY BUT THEY FAILED TO WORK (THEY GOT HARD WHEN I PUSHED THEM) I TRIED TO AVOID THE CRASH BUT IT WAS TOO LATE. AIR BAGS POPPED OUT INSTANTLY, THERE WAS NO INJURIES THAT OCCURRED. *TR
Crash
PONTIAC SOLSTICE (2006) — SERVICE BRAKES Apr 28, 2015
Incident date: Apr 13, 2015
BRAKE FAILURE CAR IS GARAGED AND NOT DRIVEN IN THE WINTER. THE VEHICLE HAD BEEN PARKED FOR 4 WEEKS AT THE TIME AND WHEN FIRST DRIVEN THE BRAKES WERE MUCH WEAKER THAN NORMAL AND PULLED THE CAR SEVERELY TO THE RIGHT. CAR WAS DRIVEN FOR ONE MILE WITH NO CHANGE. I INSPECTED THE BRAKE ROTORS AND FOUND LEFT FRONT AND RIGHT REAR BRAKES WERE NOT WORKING(COLD ROTORS), RIGHT FRONT AND LEFT REAR ROTORS... Read more
PONTIAC VIBE (2003) — POWER TRAIN Apr 27, 2015
Incident date: Dec 5, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE DRIVING AT VARIOUS SPEEDS, THE OVERDRIVE FEATURE FAILED TO DISENGAGE ON COMMAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
PONTIAC BONNEVILLE (1998) — STRUCTURE Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
PONTIAC BONNEVILLE (1998) — ENGINE AND ENGINE COOLING Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
PONTIAC BONNEVILLE (1998) — STEERING Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
PONTIAC BONNEVILLE (1998) — SERVICE BRAKES Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
PONTIAC BONNEVILLE (1998) — POWER TRAIN Apr 27, 2015
Incident date: Apr 3, 2015
THE BACK TWO CRADLE MOUNTS ON BOTH SIDES RUSTED OUT AND MOUNTS PULLED THROUGH THE CRADLE CAUSING THE STEERING TO BECOME LOOSE FILLING AND CAUSING STEERING TO BE OUT OF ALIGNMENT AND WHEN HIT BRAKES FRONT WOULD DART ONE WAY OR THE OTHER AND LOTS OF NOISE COMING FROM UNDER VEHICLE FROM CRADLE BOUNCING WHEN HITTING BUMPS TRIED THE FIND ONE IN JUNK YARDS AND ALL ARE THAT WAY. *TR
PONTIAC G6 (2006) — ELECTRICAL SYSTEM Apr 26, 2015
Incident date: Mar 13, 2015
I WAS IN THE MERGING LANE TO MERGE ONTO THE INTERSTATE AND MY CAR LOSS POWER. MY CAR WAS STILL DRIVABLE,BUT WOULD NOT GO PAST 2 RPM. DISPLAY PANEL DISPLAYED "REDUCED POWER". *TR
PONTIAC G6 (2006) — ENGINE Apr 26, 2015
Incident date: Mar 13, 2015
I WAS IN THE MERGING LANE TO MERGE ONTO THE INTERSTATE AND MY CAR LOSS POWER. MY CAR WAS STILL DRIVABLE,BUT WOULD NOT GO PAST 2 RPM. DISPLAY PANEL DISPLAYED "REDUCED POWER". *TR
PONTIAC G6 (2006) — POWER TRAIN Apr 26, 2015
Incident date: Mar 13, 2015
I WAS IN THE MERGING LANE TO MERGE ONTO THE INTERSTATE AND MY CAR LOSS POWER. MY CAR WAS STILL DRIVABLE,BUT WOULD NOT GO PAST 2 RPM. DISPLAY PANEL DISPLAYED "REDUCED POWER". *TR
PONTIAC G6 (2007) — ELECTRICAL SYSTEM Apr 26, 2015
Incident date: Apr 26, 2015
I WAS DRIVING HOME AND PULLED INTO MY APARTMENT COMPLEX AND MY CAR COMPLETELY SHUT DO AND WOULD NOT START. I PARKED INTO A PARKING SPACE AND WAITED ABOUT 5 SECS AND MY CAR STARTED. *TR
PONTIAC G6 (2009) — STEERING Apr 26, 2015
Incident date: Apr 24, 2015
WHILE DRIVING, POWER STEERING WARNING CAME ON AND WHEEL WAS HARD TO TURN. TURNING CAR OFF AND BACK ON FIXED PROBLEM TEMPORARILY. BUT ONCE I START DRIVING THE POWER STEERING GOES OUT AGAIN. *TR
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