Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING OIL ODOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL FILTER HOUSING ADAPTOR SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE OIL PAN, WATER PUMP AND THE CROSS OVER PIPE... Read more
Fire
Incident date: Sep 10, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS FLASHING. IN ADDITION, THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED WHEN THE SEAT WAS NOT OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Incident date: May 5, 2015
WHEN MAKING TURNS LEFT OR RIGHT THE STEERING IS STIFFING AND MAKES IT VERY HARD TO TURN AND MAKES A LOUD NOISE
Incident date: Feb 1, 2014
I HAD TO REPLACE THE PASSENGER LOW BEAM HEADLIGHT BACK IN FEBRUARY 2015 AND AGAIN IN APRIL 2015. THE LOW BEAM HEADLIGHT WENT OUT AGAIN 3 DAYS LATER. I HAVE SINCE BEEN PULLED OVER FOR A HEADLIGHT LAMP BEING OUT. I KEEP REPLACING THE LOW BEAM HEADLIGHT BUT CLEARLY IT'S NOT THE BULB. I HAD A 2008 PONTIAC G6 PRIOR TO THE 2007 PONTIAC G6 AND IT HAD THE SAME PROBLEM WITH THE PASSENGER LOW BEAM HEADLIGHT... Read more
Incident date: Feb 1, 2014
I HAD TO REPLACE THE PASSENGER LOW BEAM HEADLIGHT BACK IN FEBRUARY 2015 AND AGAIN IN APRIL 2015. THE LOW BEAM HEADLIGHT WENT OUT AGAIN 3 DAYS LATER. I HAVE SINCE BEEN PULLED OVER FOR A HEADLIGHT LAMP BEING OUT. I KEEP REPLACING THE LOW BEAM HEADLIGHT BUT CLEARLY IT'S NOT THE BULB. I HAD A 2008 PONTIAC G6 PRIOR TO THE 2007 PONTIAC G6 AND IT HAD THE SAME PROBLEM WITH THE PASSENGER LOW BEAM HEADLIGHT... Read more
Incident date: Jan 31, 2015
IN LEFT TURN LANE IN THE INTERSECTION..ONCOMING VEHICLE HIT HEAD ON. AIRBAG FAILED TO INFLATE ON DRIVERS SIDE. DRIVER AIRLIFTED TO TRAUMA HOSP.
Crash
2 injured
Incident date: May 8, 2015
MY DAUGHTER LEFT HOME AND THE VEHICLE FRAME, OF THE 2004 PONTIAC SUNFIRE,BROKE IN TWO PARTS WHILE SHE WAS DRIVING THE VEHICLE. THE TOW TRUCK DRIVER SAID IT BROKE DUE TO IT RUSTED INTO TWO PARTS. SHE WAS NOT INJURED BUT THE CAR OF COURSE WAS INOPERABLE. THERE WAS NO WRECK OR ACCIDENT FOR THE FRAME OF THIS VEHICLE TO DISINTEGRATE. SHE COULD HAVE BEEN SERIOUSLY INJURED IF SHE WAS TRAVELING AT M... Read more
Incident date: Apr 27, 2015
I HEARD A SLIGHT CLATTERING COMING FROM UNDER THE HOOD ONE AFTERNOON ON MY WAY TO TOWN. I PULLED OVER THE SIDE OF THE ROAD, CALLED ON STAR TO ASK THEM TO RUN A DIAGNOSTIC.THE ON STAR ADVISER SAID TO TAKE IT TO THE DEALERSHIP, THEY THINK THERE IS A PROBLEM WITH THE POWER TRAIN.I TOOK IT TO THE DEALERSHIP. AFTER CHECKING OUT THE CAR THEY SAID HALF OF THE MOTOR WAS NOT GETTING OIL PUMPED TO IT, IT H... Read more
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 1998 PONTIAC SUNFIRE EQUIPPED WITH DOUGLASS X-TRAC A-W TIRES, SIZE 205/55R16 (NA). THE CONTACT PURCHASED ONE TIRE IN NOVEMBER OF 2013 AND ANOTHER IN JANUARY OF 2014. THE VEHICLE WAS TAKEN TO WAL-MART IN FEBRUARY OF 2014, WHERE THE TIRES WERE PURCHASED, AND IT WAS DIAGNOSED THAT THE TIRES WERE LEAKING. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE VEHICLE AND TIRE ... Read more
Incident date: May 1, 2015
TILT STEERING COLUMN LOOSE HAS SHUT OFF THE CAR WHILE MAKING LEFT HAND TURN.
Incident date: May 7, 2015
I TURNED INTO A PARKING LOT NOT GOING NO MORE THAN 15 MPH AND MY TIRED BLEW AND BY THE TIRE BLOWING IT PULLED MY CAR INTO A POLE THAT BE IN THE PARKING LOTS AND AGAIN I WAS NOT GOING MORE THAN 15 MPH AND WHEN MY SIDE PASSENGERSIDE STRUCK THE POLE IT DEPLOYED MY AIR BAGS. NOTED THE CAR WAS NOT HIT IN THE FRONT NOR DAMAGED TO WHERE THE AIRBAGS WERE SUPPOSE TO COME OUT. BEFORE THAT WHEN I DRIVE MY CA... Read more
Crash
5 injured
PONTIAC
GRAND PRIX
(2008) - STEERING
May 11, 2015
Incident date: May 11, 2015
MY VEHICLE HAS PROBLEMS WITH THE STEERING. I WAS TOLD BY MY MECHANIC THAT MY RACK AND PINON ASSEMBLY COLUMN NEEDS REPLACING BECAUSE OF A LEAK. MY AIRBAGS INTERMITTENT WORK WITH A PASSENGER SITTING IN THE FRONT SEAT. MY CAR DOES THIS WEIRD JERKING MOTION WHEN I TRY TO ACCELERATE. I NOT SURE IF IT'S MY TRANSMISSION OR MY ENGINE. I HAVE HAD THE IGNITION SWITCH REPLACED IN MY VEHICLE AND I HAVEN'T NOT... Read more
PONTIAC
GRAND PRIX
(2008) - UNKNOWN OR OTHER
May 11, 2015
Incident date: May 11, 2015
MY VEHICLE HAS PROBLEMS WITH THE STEERING. I WAS TOLD BY MY MECHANIC THAT MY RACK AND PINON ASSEMBLY COLUMN NEEDS REPLACING BECAUSE OF A LEAK. MY AIRBAGS INTERMITTENT WORK WITH A PASSENGER SITTING IN THE FRONT SEAT. MY CAR DOES THIS WEIRD JERKING MOTION WHEN I TRY TO ACCELERATE. I NOT SURE IF IT'S MY TRANSMISSION OR MY ENGINE. I HAVE HAD THE IGNITION SWITCH REPLACED IN MY VEHICLE AND I HAVEN'T NOT... Read more
PONTIAC
GRAND PRIX
(2008) - FUEL/PROPULSION SYSTEM
May 11, 2015
Incident date: May 11, 2015
MY VEHICLE HAS PROBLEMS WITH THE STEERING. I WAS TOLD BY MY MECHANIC THAT MY RACK AND PINON ASSEMBLY COLUMN NEEDS REPLACING BECAUSE OF A LEAK. MY AIRBAGS INTERMITTENT WORK WITH A PASSENGER SITTING IN THE FRONT SEAT. MY CAR DOES THIS WEIRD JERKING MOTION WHEN I TRY TO ACCELERATE. I NOT SURE IF IT'S MY TRANSMISSION OR MY ENGINE. I HAVE HAD THE IGNITION SWITCH REPLACED IN MY VEHICLE AND I HAVEN'T NOT... Read more
Incident date: May 16, 2014
2001 PONTIAC GRAND AM. CONSUMER WRITE IN REGARDS TO IGNITION SWITCH RECALL AND REIMBURSEMENT REQUESTS FORM. *SMD
Incident date: Jan 12, 2015
IT JUST COST ME 611.OO BECAUSE THE WRONG SWITCH WAS PUT IN, AUTO REPAIR MAN IS WILLING TO TALK TO IS AIMESAUTO REPAIR 88 EARLE ST FALL RIVER MASS TEL 508-673-7510. I DON'T HAVE ALL THE INFORMATION, BUT COLONIAL AUTO DEALER IN DARTMOUTH,MASS I SHOULD NOT HAE HAD TO PAY THAT .I REQEST A REFUND.
Incident date: May 10, 2015
SMELL OF GAS UNDER HOOD WHILE CAR IS NOT RUNNING. I JUST BOUGHT THE CAR USED AND WOULD LIKE TO KNOW IF THE RECALLS THAT WERE FOR THIS CAR HAVE EVER BEEN DONE.
Incident date: Jan 12, 2015
STRONG SMELL OF GASOLINE FROM RIGHT REAR QUARTER OUTSIDE OF VEHICLE CONSISTENT WITH MANY REPORTS ONLINE OF FAILED FUEL PUMP/FILTER MODULE HOSE FITTINGS/CONNECTIONS MOUNTED INTO THE TOP OF THE FUEL TANK. SUSPICION IS SUPPORTED BY 10% DECLINE IN FUEL ECONOMY.
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. AFTER DRIVING FORTY FIVE MINUTES, THE CONTACT PARKED THE VEHICLE. ONCE IT WAS RESTARTED, A BURNING ODOR WAS DETECTED AND SMOKE WAS PRESENT. THERE WAS A COMPLETE LOSS OF POWER STEERING AND FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NH... Read more
Fire
Incident date: Mar 10, 2015
THE "SERVICE AIR BAG" INDICATOR IN THE DRIVER INFORMATION CENTER CAME ON DURING THE NORMAL COURSE OF DRIVING AND HAS REMAINED ON CONSTANTLY SINCE THAT TIME, APPROXIMATELY 12 MONTHS. THIS WAS NOT RELATED TO ANY ACCIDENT. DIAGNOSIS USING ON OBD SCAN TOOL WAS COMPLETED BY A REPUTABLE LOCAL MECHANIC, WHO INDICATED THAT THE PASSENGER SIDE SEAT SENSOR IS DEFECTIVE AND NEEDS TO BE REPLACED. THIS APPEARS ... Read more
Incident date: Nov 1, 2014
MY PONTIAC'S IGNITION KEY HAS FALLEN OUT OF THE IGNITION ON AT LEAST THREE SEPARATE OCCASIONS WHILE I'M DRIVING/TURNING. IN ADDITION TO THE KEY FALLING OUT OF THE IGNITION, THE STEERING WHEEL BECOMES HARD TO STEER AND I HAVE TO USE THE EMERGENCY BRAKE TO STOP. THE MOST RECENT INCIDENT TOOK PLACE ONE DAY AFTER MY CAR WAS SERVICED AT A LOCAL GM DEALER IN RELATION TO THE 14350 UNINTENDED IGNITION ... Read more
Incident date: Oct 31, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE BALL JOINTS AND CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN
Incident date: Jun 26, 2006
AT 29,000 MILES IN 2006 THE IGNITION WOULD NOT TURN. CAR TOWED TO AUTHORIZED PONTIAC DEALER WHERE I WAS TOLD THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE COST FOR THE IGNITION CYLINDER WAS $327.00 I WAS STRUCK BY A UTILITY TRUCK WHILE STOPPED AT A RED LIGHT IN 2013 AND THE AIRBAG DID NOT DEPLOY. AT APPROXIMATELY 58,000 MILES THE CAR WON'T START.AGAIN TOWED TO A PONTIAC DEALER. TOLD I... Read more
Crash
1 injured
Incident date: Jun 26, 2006
AT 29,000 MILES IN 2006 THE IGNITION WOULD NOT TURN. CAR TOWED TO AUTHORIZED PONTIAC DEALER WHERE I WAS TOLD THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE COST FOR THE IGNITION CYLINDER WAS $327.00 I WAS STRUCK BY A UTILITY TRUCK WHILE STOPPED AT A RED LIGHT IN 2013 AND THE AIRBAG DID NOT DEPLOY. AT APPROXIMATELY 58,000 MILES THE CAR WON'T START.AGAIN TOWED TO A PONTIAC DEALER. TOLD I... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
May 6, 2015
Incident date: May 5, 2015
WAS STOPPED AT A RED LIGHT AND MY CAR JUST DIED. HAD TO GET IT TOWED TO THE GARAGE. THEY RESPONDED THAT THE IGNITION COIL WAS FRIED WHICH FRIED 2 OTHER IGNITION COILS AND THE IGNITION CONTROL MODULE. COST OF REPAIRS $700. IF I WOULD HAVE BEEN DRIVING MY NORMAL HIGHWAY DRIVING AT 65 MPH WOULD MY CAR JUST HAVE SHUT DOWN ON THE HIGHWAY? THIS COULD HAVE BEEN A SAFETY ISSUE IF THE CAR DIED RIGHT IN THE... Read more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FA... Read more
Crash
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FA... Read more
Crash
Incident date: May 4, 2015
AFTER MAKING A RIGHT HAND TURN, SPEEDOMETER QUIT WORKING AND TRANSMISSION SEEMED TO BE IN A STALLED STATE, HOWEVER IT THEN JERKED HARD AND POWER RESUMED. THIS CONTINUED FOR THE NEXT 2 MILES UNTIL I ARRIVED AT MY STOPPING POINT. ODOMETER THEN DISPLAYED ERROR. AFTER THE CAR SAT FOR 2.5 HOURS, I STARTED CAR TO RETURN HOME. ODOMETER DISPLAYED ERROR, BUT ONCE I SHIFTED TO DRIVE ERROR WENT AWAY. DROVE ... Read more
Incident date: Nov 12, 2014
. AFTER REPEATED ATTEMPTS WE CANNOT GET THIS RECALL PERFORMED. WE ARE SERIOUSLY CONCERNED ABOUT THE SAFETY OF OUR DAUGHTER. IT HAS REACHED THE POINT OF ABSOLUTE RIDICULOUSNESS. NOVEMBER 12 HAD TO RESCHEDULE AN APPOINTMENT AS THEY COULD NOT GET A LOANER CAR FOR HER SHE HAD TO HAVE A VEHICLE TO GET TO HER INTERNSHIP COULD NOT GET THE CAR SCHEDULED WHERE THE DEALERSHIP COULD PROVIDE A LOANER VEHI... Read more
Incident date: Mar 25, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
May 4, 2015
Incident date: Jun 1, 2013
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO FRONT AND SIDE AIRBAGS DID NOT DEPLOY DURING ACCIDENT AND VEHICLE ON STAR ISSUES. *SMD THE CONSUMER STATED AS SHE WAS TURNING LEFT, THE VEHICLE STOPPED AND A TRUCK HIT HER VEHICLE ON THE SIDE FRONT. *JB
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
May 4, 2015
Incident date: Jun 1, 2013
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO FRONT AND SIDE AIRBAGS DID NOT DEPLOY DURING ACCIDENT AND VEHICLE ON STAR ISSUES. *SMD THE CONSUMER STATED AS SHE WAS TURNING LEFT, THE VEHICLE STOPPED AND A TRUCK HIT HER VEHICLE ON THE SIDE FRONT. *JB
Crash
1 injured
Incident date: May 15, 2014
2003 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO VEHICLE LOST POWER WHILE DRIVING BEFORE RECEIVING RECALL NOTICE 14350. *SMD THE CONSUMER STATED SHE HIT A DITCH AND FLIPPED OVER. *JB
Crash
Incident date: Dec 24, 2012
PONTIAC GRAND AM 2004 - THE VEHICLE'S SECURITY PASSLOCK SYSTEM IS MALFUNCTIONING. THERE IS ALSO A WARNING LIGHT THAT INDICATES THIS AND INCONSISTENTLY BY LIGHTING "SECURITY." WHEN THIS SYSTEM IS MALFUNCTIONING, THE CAR WILL NOT START AND IS COMPLETELY DISABLED / IMMOBILE. THIS CAUSES MANY FACTORS SUCH AS NO USE OF NECESSITIES LIKE HEAT, IF YOU WERE IN DANGEROUS COLD TEMPS. YOU CAN NOT GET AWAY... Read more
Incident date: Apr 1, 2014
MY HEADLIGHTS (BOTH) WILL GO OUT FROM TIME TO TIME. I CAN START MY CAR AND ONE OF THE LIGHTS WILL BE OUT. I CAN GET OUT AND HIT ABOVE THE LIGHT AND IT COMES BACK ON. THEN I CAN BE DRIVING DOWN THE ROAD, HIT A BUMP AND ONE OF THEM GO OUT. YOU NEVER KNOW WHEN ONE OR BOTH MAY GO OUT. I HAVE REPLACED THE LIGHTS 2 TIMES SINCE OWNING THE CAR IN DECEMBER 2012. THEY HAVE NEVER BOTH GONE OUT AT THE SAME TI... Read more
Incident date: May 1, 2015
THE POWER WINDOW WENT DOWN BUT WOULD NOT GO BACK UP. HAS HAPPENED BEFORE BUT I DID NOT REPORT IT UNTIL NOW. *TR
Incident date: May 1, 2015
THE POWER WINDOW WENT DOWN BUT WOULD NOT GO BACK UP. HAS HAPPENED BEFORE BUT I DID NOT REPORT IT UNTIL NOW. *TR
Incident date: May 1, 2015
DRIVER'S SIDE SEAT WITH POWER ADJUST FOR UP/DOWN MOVEMENT STOPPED FUNCTIONING AND NOW LEANS TO THE RIGHT, PUSHING DRIVER INTO MIDDLE CONSOLE. INVESTIGATION SHOWS COMPLETE SEPARATION OF WELDED BRACKET ON BOTTOM OF SEAT RACK FRAME ADJUSTMENT TUBE - EVIDENT OF A FAULTY WELD DURING MANUFACTURING. THE OPPOSITE WELDED BRACKET IS STILL INTACT. *TR
Incident date: Mar 23, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON. ONCE THE VEHICLE WAS POWERED BACK ON, THE POWER STEERING WARNING INDICATOR WAS NOT ILLUMINATED AND THE STEERING WHEEL PERFORMED NORMALLY; HOWEVER, THE FAILURE RE... Read more
Incident date: Apr 30, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM). UPON RECEIVING THE VEHICLE, THE CONTACT FOUND THAT THE KEY WOULD NOT INSERT INTO THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,722.
Incident date: Nov 13, 2014
AS I BEGAN TO BRAKE TO COME TO A STOP, MY CAR JERKED REALLY HARD. AT FIRST I WONDERED IF MY BRAKES WERE NOT APPLYING. THIS HAPPENED MAYBE ONCE OR TWICE MORE THAT DAY. I TOOK THE VEHICLE TO THE DEALER AND HAD NEW BRAKES INSTALLED. BUT I TOLD THEM THE ISSUE THAT I WAS HAVING. A COUPLE OF WEEKS LATER THE PROBLEM APPEARED TO BE GETTING WORSE SO I TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS. TH... Read more
Incident date: Mar 14, 2015
PURCHASED CAR NEW IN 2007. AFTER ONE WEEK THE BATTERY DIED AND HAD IT REPLACED. NO PROBLEMS UNTIL 2015 WHEN THE RIGHT PASSENGER TIRE WILL NOT REGISTER PRESSURE, OTHER TIRES DO. THEN THE PASSENGER SEAT LIGHT WILL NOT FUNCTIONED, NO MATTER WHO SITS IN THE SEAT. ON MARCH 14, 2015 THE STABILITRAK, TRACTION WARNING LIGHTS CAME ON. CAR LOST POWER ON BUSY ROAD WITH TWO CHILDREN IN BACK SEAT. LIMPED... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. WHILE ATTEMPTING TO CLOSE THE DOOR, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Incident date: Apr 29, 2015
TOOK MY CAR TO THE GMC. DEALER TO GET RECALLS FIXED. THEY ALSO NOTICED STRONG GAS ODOR. INSPECTION STATED I HAD A GAS LEAK AT THE TOP OF MY TANK AND IT WAS DANGEROUS BUT NO RECALL ON THIS SO ALMOST 300$LABOR +PARTS... I CALLED GMC AND THEY SAID MY CAR HAD TOO MANY MILES. AND 10 YEARS OLD. I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR AN ISSUE THAT IS CLEARLY FROM THE MANUFACTURER. ANY HELP OR ADVI... Read more
Incident date: Apr 29, 2015
VEHICLE HAS BEEN "REPAIRED" AS PER NHTSA RECALL #14V400000 WITHIN THE LAST TWO (2) MONTHS. ON WEDNESDAY APRIL 29, 2015, AT APPROXIMATELY 7:30 PM CDST, WHEN DRIVING THE VEHICLE IS SHUT OFF AGAIN JUST AS IT DID PRIOR TO THE RECALL "REPAIR". KEYS ON KEY CHAIN ARE MINIMAL (6). VEHICLE RESTARTED WITH NO FURTHER ISSUE OR INDICATION THAT THERE WAS A ISSUE WITH THE ENGINE (NO CHECK ENGINE LIGHT, ETC.).... Read more
Incident date: Apr 29, 2015
VEHICLE HAS BEEN "REPAIRED" AS PER NHTSA RECALL #14V400000 WITHIN THE LAST TWO (2) MONTHS. ON WEDNESDAY APRIL 29, 2015, AT APPROXIMATELY 7:30 PM CDST, WHEN DRIVING THE VEHICLE IS SHUT OFF AGAIN JUST AS IT DID PRIOR TO THE RECALL "REPAIR". KEYS ON KEY CHAIN ARE MINIMAL (6). VEHICLE RESTARTED WITH NO FURTHER ISSUE OR INDICATION THAT THERE WAS A ISSUE WITH THE ENGINE (NO CHECK ENGINE LIGHT, ETC.).... Read more
Incident date: Dec 1, 2011
OUR PONTIAC G6 WAS RECALLED FOR ELECTRICAL ISSUES. THE BRAKE LIGHTS WENT ON WHEN NOT BRAKING AND WOULDN'T GO ON WHEN I BRAKED. ANYWAY, IT WAS "FIXED" ON 10/12/14 WITH THE RECALL . SO NOW THE SAME ISSUE IS OCCURRING. WE HAD IT FIXED 2 TIMES PREVIOUS TO THE RECALL.THE PROBLEM IS THIS IS A SERIOUS PROBLEM, IF THEIR RECALLED "FIX" DIDN'T WORK, ALL OF THE OWNERS ARE IN THE SAME DILEMMA. *TR
Incident date: Sep 1, 2014
THE AIR BAG LIGHT CAME ON SUDDENLY IN SEPTEMBER 2014. I TOOK MY CAR TO A LOCAL DEALERSHIP. THE SERVICE PERSON TOLD ME THAT THE PASSENGER FRONT SEAT OPDS MODULE WAS FAULTY. HE SAID THE COST TO REPLACE THE SEAT BOTTOM WOULD BE AROUND $750 FOR PARTS AND LABOR. HE ALSO EXPLAINED THAT THE ISSUE WAS INTERNAL AND NOT A RESULT OF ANY DAMAGE THAT I OR A PASSENGER IN THAT SEAT COULD HAVE CAUSED. I WOULD HOP... Read more
Incident date: Apr 29, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED WITHOUT WARNING. DUE TO THE FAILURE, EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,512.