Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 28, 2012
THE ELECTRONIC DOOR LOCKS ON 2008-2009 MY PONTIAC G8 VEHICLES ARE DEFECTIVE AND GM NEEDS TO ISSUE A SAFETY RECALL TO PERMANENTLY ADDRESS THIS PROBLEM. THERE ARE MULTIPLE ACCOUNTS ONLINE FROM G8 OWNERS REGARDING THE DOOR LOCKS FAILING ANYWHERE FROM THE FIRST YEAR TO SEVERAL YEARS LATER. THIS PREMATURE FAILURE MAY OCCUR ON ANY FRONT, REAR, LEFT, OR RIGHT DOOR. WITH LESS THAN 40,000 TOTAL PONTIA... Read more
Incident date: Aug 28, 2012
THE ELECTRONIC DOOR LOCKS ON 2008-2009 MY PONTIAC G8 VEHICLES ARE DEFECTIVE AND GM NEEDS TO ISSUE A SAFETY RECALL TO PERMANENTLY ADDRESS THIS PROBLEM. THERE ARE MULTIPLE ACCOUNTS ONLINE FROM G8 OWNERS REGARDING THE DOOR LOCKS FAILING ANYWHERE FROM THE FIRST YEAR TO SEVERAL YEARS LATER. THIS PREMATURE FAILURE MAY OCCUR ON ANY FRONT, REAR, LEFT, OR RIGHT DOOR. WITH LESS THAN 40,000 TOTAL PONTIA... Read more
Incident date: Feb 11, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 25, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED AND THE WARNING LIGHT REMAINED ILLUMINATED, WITH A WARNING MESSAGE TO SERVICE THE AIR BAG SENSORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,560. UPDATED 09/02/15*L... Read more
PONTIAC
BONNEVILLE
(2005) - AIR BAGS
Jun 23, 2015
Incident date: Jun 13, 2015
STARTED THE CAR ONE MORNING AND THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. DON'T KNOW IF THIS IS SERIOUS OR NOT . CAN'T AFFORD TO HAVE IT CHECKED RIGHT NOW. THERE IS A BIG AIRBAG RECALL RIGHT NOW, JUST WONDERING IF MY CAR COULD BE A DANGER. ALSO OUR TEMP GAUGE HAS STOPPED WORKING AND OUR RADIO DASH LIGHT HAS WENT OUT ..MAYBE A DASH BOARD PROBLEM WITH THESE VEHICLES
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Jun 22, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PARKED, THE HORN WAS ENGAGED BUT FAILED TO FUNCTION. IN ADDITION, THERE WAS A RATTLING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
PONTIAC
GRAND PRIX
(2007) - STEERING
Jun 22, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PARKED, THE HORN WAS ENGAGED BUT FAILED TO FUNCTION. IN ADDITION, THERE WAS A RATTLING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
PONTIAC
GRAND PRIX
(2007) - AIR BAGS
Jun 22, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PARKED, THE HORN WAS ENGAGED BUT FAILED TO FUNCTION. IN ADDITION, THERE WAS A RATTLING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM:HORN
Jun 22, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PARKED, THE HORN WAS ENGAGED BUT FAILED TO FUNCTION. IN ADDITION, THERE WAS A RATTLING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: Jun 20, 2015
WAS DRIVING DOWN THE ROAD AND WITHOUT NOTICE MY STEERING HAD NO POWER, REALLY SCARED BECAUSE I COULD BARELY STEER THE CAR, SO GLAD I WAS IN A 45 MILE ZONE. I LOOKED AT MY DASH LIGHTS, THERE WAS SHOWING A RED BATTERY LIGHT, SEVERAL BRAKE SYMBOLS, SOMETHING ABOUT THE TRACTION LOSS. I NEED MY CAR SO BADLY, I DON'T KNOW IF GMC WILL COVER THIS. IF I HAD NOT PULLED OFF ROAD AND CALLED MY HUSBAND I WOULD... Read more
Incident date: Jun 21, 2015
WHEN BACKING OUT IN THE MORNING SOUNDS LIKE THERE ARE PIECES OF METAL FLOWING THROUGH STEERING COLUMN AND WHEN EXCELERATING IT SOUNDS LIKE THE STEERING GEER BOX IS ABOUT TO LET LOOSE I CAN FEEL IT THROUGH THE STEERING WHEEL. THERE HAS BEEN SEVERAL RECALLS WITH SIMILAR MODELS AND CHASIS DESIGNS IT DOES NOT MATTER THE TEMPERATURE OUTSIDE OR WEATHER TYPE IT SEEMS LIKE IT STARTED IN JANUARY AND IT HAS... Read more
Incident date: Jun 21, 2015
WHEN BACKING OUT IN THE MORNING SOUNDS LIKE THERE ARE PIECES OF METAL FLOWING THROUGH STEERING COLUMN AND WHEN EXCELERATING IT SOUNDS LIKE THE STEERING GEER BOX IS ABOUT TO LET LOOSE I CAN FEEL IT THROUGH THE STEERING WHEEL. THERE HAS BEEN SEVERAL RECALLS WITH SIMILAR MODELS AND CHASIS DESIGNS IT DOES NOT MATTER THE TEMPERATURE OUTSIDE OR WEATHER TYPE IT SEEMS LIKE IT STARTED IN JANUARY AND IT HAS... Read more
Incident date: Jun 21, 2015
WHEN BACKING OUT IN THE MORNING SOUNDS LIKE THERE ARE PIECES OF METAL FLOWING THROUGH STEERING COLUMN AND WHEN EXCELERATING IT SOUNDS LIKE THE STEERING GEER BOX IS ABOUT TO LET LOOSE I CAN FEEL IT THROUGH THE STEERING WHEEL. THERE HAS BEEN SEVERAL RECALLS WITH SIMILAR MODELS AND CHASIS DESIGNS IT DOES NOT MATTER THE TEMPERATURE OUTSIDE OR WEATHER TYPE IT SEEMS LIKE IT STARTED IN JANUARY AND IT HAS... Read more
Incident date: Jun 12, 2015
WHEN I TRY TO START THE CAR THE SECURITY LIGHT COMES ON KEEPING THE CAR FROM STARTING SO I HAVE TO TURN THE SWITCH TO THE ON POSTION AND WAIT 10-15 MINUTES TO GET IT TO START AND IT'S AN ON GOING THING .
Incident date: Jun 18, 2015
CAR WOULD NOT START AND MECHANIC ADVISED SECURITY SYSTEM WAS NOT ALLOWING IGNITION. REQUIRED A "SECURITY RELEARN PROCEDURE".
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Jun 19, 2015
Incident date: Jun 3, 2015
THE CAR JUST SHUTS OFF WITH NO WARNING.
Incident date: Sep 6, 2009
I HAVE A 2005 PONTIAC VIBE AND SINCE 2009 MY CAR HAS BEEN LOSING COOLING AND HAS A BURNING SMELL. OVER THE PAST 6 YEARS I'VE TAKEN THE VEHICLE TO NUMEROUS REPAIR SHOPS TO RESOLVE THE ISSUE WITH NO RESULTS. IN 2010 I THERE WAS A ENGINE RECALL ON THIS VEHICLE AND I DON'T BELIEVE MY CAR WAS PROPERLY SERVICED. TODAY I STILL HAVE THE BURNING SMELL, SINCE THE RECALL REPAIR I'VE TAKEN IT TO REPAIR SHOPS ... Read more
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WOULD NOT START WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE CONTACT STATED THAT THE FAILURE HAD NOT OCCURRED PRIOR TO TAKING THE VEHICLE TO THE DEALER FOR THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
PONTIAC
BONNEVILLE
(2002) - ELECTRICAL SYSTEM
Jun 18, 2015
Incident date: Jun 11, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STARTED, BUT IT TOOK SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEA... Read more
Incident date: Jun 17, 2015
WHILE DRIVING MY 2007 PONTIAC SOLSTICE MY CAR JERKS HARD WHEN I SLOW DOWN TO AROUND 20-30 MPH. WHEN THE CAR DOWN SHIFTS WHILE SLOWING DOWN IT FEELS LIKE MY CAR IS BRAKING HARD WHEN THE TRANSMISSION SHIFTS GEARS. IT IS ABSOLUTELY TERRIFYING!!! WHILE DRIVING TO WORK OR WITH MY CHILD I NEVER KNOW WHEN ITS GOING TO HAPPEN AND I KNOW THAT EVENTUALLY IT WILL LEAD TO ME OR ONE OF MY LOVED ONES BEING SERI... Read more
Incident date: Jun 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Incident date: Mar 5, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE... Read more
Incident date: Jun 17, 2015
IF YOU HAVE HAD A PROBLEM WITH YOUR IGNITION BEFORE OR AFTER THE KEY RECALL AND HAVING TO PAY FOR A. NEW IGNITION BECAUSE OF A BANDAID OF A FIX. EMAIL ME AND SEE IF WE CAN GET HELP FROM AN ATTORNEY. EMAIL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Jun 17, 2015
IF YOU HAVE HAD A PROBLEM WITH YOUR IGNITION BEFORE OR AFTER THE KEY RECALL AND HAVING TO PAY FOR A. NEW IGNITION BECAUSE OF A BANDAID OF A FIX. EMAIL ME AND SEE IF WE CAN GET HELP FROM AN ATTORNEY. EMAIL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Jun 13, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. AFTER THE VEHICLE HAD BEEN PARKED ON A HILL FOR THREE HOURS, IT ROLLED BACKWARDS ONCE THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CABLE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMP... Read more
Incident date: Jun 14, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT TOOK HER KEY TO THE DEALER AND WAS INFORMED THAT THE SENSOR IN THE KEY WAS FAULTY AND NEEDED TO BE REPLACED AND R... Read more
Incident date: May 9, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE CONTACT BELIEVED THAT THIS WAS A SERIOUS SAFETY ISSUE SINCE THE VEHICLE COULD CRASH WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE ... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FO... Read more
PONTIAC
GRAND PRIX
(1991) - TIRES:TREAD/BELT
Jun 15, 2015
Incident date: Jun 14, 2015
TL* THE CONTACT OWNS A 1977 (NA) PONTIAC GRAND PRIX EQUIPPED WITH SIGMA REGENT TIRES, SIZE 235/75R/15 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION AND CAUSED DAMAGE TO THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 15,000. M... Read more
Incident date: Jun 12, 2015
THE POWER STEERING LOST POWER WHILE I WAS IN A PARKING LOT. STEERING WAS BECAME MANUAL WAS EXTREMELY DIFFICULT. I TURNED OFF THE CAR AND RESTARTED AND THE POWER STEERING RETURNED TO NORMAL. THIS HAPPENED ON 6/5/15 AND 6/12/15.
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE BECAME VERY DIFFICULT TO STEER AFTER THE POWER STEERING WARNING LIGHT INITIATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Incident date: May 1, 2008
I HAVE BEEN HAVING PROBLEMS WITH CLUNKING AND RATTLING IN THE STEERING COLUMN FOR YEARS, EVEN SHORTLY AFTER I PURCHASED MY VEHICLE IN 2007 THE POPPING BEGAN,ESPECIALLY AT LOW SPEEDS.ITS TO THE POINT NOW THAT MY CAR FEELS LIKE ITS LITERALLY GOING TO FALL APART WITH ALL THE RATTLING AND VIBRATING. GM SUGGESTED I ROTATE TIRES, RESURFACE ROTORS, REPLACE TIE RODS AND STABILIZER BAR CONTROL LINK`. I HAV... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Incident date: Jan 15, 2015
I HAVE REPLACED THE PASSENGER SIDE LOW BEAM HEADLIGHT 3 TIMES IN APPROXIMATELY 6 MONTHS AND ITS OUT AGAIN. I'VE ALREADY GOTTEN A WARNING FOR DRIVING WITH IT OUT BUT I CAN'T AFFORD TO KEEP REPLACING IT OR TO REPLACE WHATEVER IS CAUSING IT. I SEE SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM SO WHY HASN'T THIS BEEN RECALLED?
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jun 14, 2015
Incident date: May 27, 2015
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREM... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
Jun 14, 2015
Incident date: May 27, 2015
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREM... Read more
Fire
Incident date: May 1, 2015
WHILE PROCEEDING IN TRAFFIC ON AN URBAN ROADWAY, ENGINE AND OTHER ELECTRICAL COMPONENTS COMPLETELY SHUT DOWN. AFTER TEN OR SO MINUTES, CAR RESTARTS IN THE NORMAL WAY. THIS HAS OCCURRED SEVERAL TIMES OVER THE COURSE OF A MONTH OR SO. CAR IS UNDRIVEABLE AS IS, SINCE SHUTDOWN OCCURS RANDOMLY AND WITH NO WARNING.
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE VEHICLE WAS TAKEN TO THE DEALER IN JULY OF 2014 TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). IN MAY OF 2015, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE CONTACT STATED THAT BOTH RECALL REPAIRS FAILED ON THE VEHICLE AND THE STEERING WHEEL WAS COMPLETELY LOCKED UP. THE VEHICLE W... Read more
Incident date: Sep 30, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TOWED FROM THE SCENE. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash
Incident date: Jun 10, 2015
MY WIFE AND DAUGHTER HAD JUST COME OUT OF A RESTAURANT. MY WIFE STARTED THE CAR, PUT IT INTO REVERSE, AND BACKED UP TO EXIT THE LOT. WHEN SHE PUT THE CAR INTO 'DRIVE', THE SHIFT INDICATOR WAS CORRECTLY POSITIONED ON THE CONSOLE BUT THE CAR REMAINED IN REVERSE. MY WIFE TRIED TO PUT THE CAR INTO PARK, BUT WAS UNABLE BECAUSE THE CAR WOULD NOT COME OUT OF REVERSE. SHE ENDED UP SHUTTING OFF THE CAR... Read more
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE REFUELING THE VEHICLE, THE CONTACT WAS NOTIFIED THAT FUEL WAS SPILLING ONTO THE GROUND. THE CONTACT NOTICED THAT THE WELD OF THE FUEL LINE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 03V454000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS N... Read more
Incident date: Jun 7, 2014
IT WAS CALLED TO MY ATTENTION AT A GAS STATION THAT THE PASSENGER SIDE HEADLAMPS ON MY PONTIAC G6 WERE NOT ON. I WAS TRAVELING & AWAY FROM HOME AND FELT IT NECESSARY TO SEEK REPAIRS ASAP AT A REPAIR FACILITY IN THE AREA . AFTER CONSIDERABLE EFFORT WE FOUND A REPAIR SHOP WHO RELUCTANTLY AGREED TO CHECK THE PROBLEM OUT. AFTER A CONSIDERABLE EFFORT, WELL TOO MUCH IT SEEMED, TO ACCESS THE HEADLAMP BU... Read more
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB