Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jun 13, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. AFTER THE VEHICLE HAD BEEN PARKED ON A HILL FOR THREE HOURS, IT ROLLED BACKWARDS ONCE THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CABLE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMP... Read more
Incident date: Jun 14, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT TOOK HER KEY TO THE DEALER AND WAS INFORMED THAT THE SENSOR IN THE KEY WAS FAULTY AND NEEDED TO BE REPLACED AND R... Read more
Incident date: May 9, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE CONTACT BELIEVED THAT THIS WAS A SERIOUS SAFETY ISSUE SINCE THE VEHICLE COULD CRASH WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE ... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FO... Read more
PONTIAC
GRAND PRIX
(1991) — TIRES:TREAD/BELT
Jun 15, 2015
Incident date: Jun 14, 2015
TL* THE CONTACT OWNS A 1977 (NA) PONTIAC GRAND PRIX EQUIPPED WITH SIGMA REGENT TIRES, SIZE 235/75R/15 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION AND CAUSED DAMAGE TO THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 15,000. M... Read more
Incident date: Jun 12, 2015
THE POWER STEERING LOST POWER WHILE I WAS IN A PARKING LOT. STEERING WAS BECAME MANUAL WAS EXTREMELY DIFFICULT. I TURNED OFF THE CAR AND RESTARTED AND THE POWER STEERING RETURNED TO NORMAL. THIS HAPPENED ON 6/5/15 AND 6/12/15.
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE BECAME VERY DIFFICULT TO STEER AFTER THE POWER STEERING WARNING LIGHT INITIATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Incident date: May 1, 2008
I HAVE BEEN HAVING PROBLEMS WITH CLUNKING AND RATTLING IN THE STEERING COLUMN FOR YEARS, EVEN SHORTLY AFTER I PURCHASED MY VEHICLE IN 2007 THE POPPING BEGAN,ESPECIALLY AT LOW SPEEDS.ITS TO THE POINT NOW THAT MY CAR FEELS LIKE ITS LITERALLY GOING TO FALL APART WITH ALL THE RATTLING AND VIBRATING. GM SUGGESTED I ROTATE TIRES, RESURFACE ROTORS, REPLACE TIE RODS AND STABILIZER BAR CONTROL LINK`. I HAV... Read more
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Incident date: Jan 15, 2015
I HAVE REPLACED THE PASSENGER SIDE LOW BEAM HEADLIGHT 3 TIMES IN APPROXIMATELY 6 MONTHS AND ITS OUT AGAIN. I'VE ALREADY GOTTEN A WARNING FOR DRIVING WITH IT OUT BUT I CAN'T AFFORD TO KEEP REPLACING IT OR TO REPLACE WHATEVER IS CAUSING IT. I SEE SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM SO WHY HASN'T THIS BEEN RECALLED?
PONTIAC
GRAND PRIX
(2004) — ENGINE
Jun 14, 2015
Incident date: May 27, 2015
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREM... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — STRUCTURE:BODY
Jun 14, 2015
Incident date: May 27, 2015
WITHIN 10 MINUTES OF ARRIVING TO MY PLACE OF WORK, THE PONTIAC CAUGHT FIRE AND THE FIRE COMPLETELY BURNED THE ENGINE COMPARTMENT RESULTING IN A TOTAL LOSS. 10 DAYS AFTER THE FIRE, I RECEIVED GM SAFETY RECALL 14574 INDICATING THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. WHEN CONTACTING GM, I AM TOLD THERE IS NOTHING THEY CAN DO FOR ME SINCE THE CAR IS NO LONGER IN MY POSSESSION. THIS IS EXTREM... Read more
Fire
Incident date: May 1, 2015
WHILE PROCEEDING IN TRAFFIC ON AN URBAN ROADWAY, ENGINE AND OTHER ELECTRICAL COMPONENTS COMPLETELY SHUT DOWN. AFTER TEN OR SO MINUTES, CAR RESTARTS IN THE NORMAL WAY. THIS HAS OCCURRED SEVERAL TIMES OVER THE COURSE OF A MONTH OR SO. CAR IS UNDRIVEABLE AS IS, SINCE SHUTDOWN OCCURS RANDOMLY AND WITH NO WARNING.
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE VEHICLE WAS TAKEN TO THE DEALER IN JULY OF 2014 TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). IN MAY OF 2015, THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE CONTACT STATED THAT BOTH RECALL REPAIRS FAILED ON THE VEHICLE AND THE STEERING WHEEL WAS COMPLETELY LOCKED UP. THE VEHICLE W... Read more
Incident date: Sep 30, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TOWED FROM THE SCENE. THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash
Incident date: Jun 10, 2015
MY WIFE AND DAUGHTER HAD JUST COME OUT OF A RESTAURANT. MY WIFE STARTED THE CAR, PUT IT INTO REVERSE, AND BACKED UP TO EXIT THE LOT. WHEN SHE PUT THE CAR INTO 'DRIVE', THE SHIFT INDICATOR WAS CORRECTLY POSITIONED ON THE CONSOLE BUT THE CAR REMAINED IN REVERSE. MY WIFE TRIED TO PUT THE CAR INTO PARK, BUT WAS UNABLE BECAUSE THE CAR WOULD NOT COME OUT OF REVERSE. SHE ENDED UP SHUTTING OFF THE CAR... Read more
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC AZTEK. WHILE REFUELING THE VEHICLE, THE CONTACT WAS NOTIFIED THAT FUEL WAS SPILLING ONTO THE GROUND. THE CONTACT NOTICED THAT THE WELD OF THE FUEL LINE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 03V454000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS N... Read more
Incident date: Jun 7, 2014
IT WAS CALLED TO MY ATTENTION AT A GAS STATION THAT THE PASSENGER SIDE HEADLAMPS ON MY PONTIAC G6 WERE NOT ON. I WAS TRAVELING & AWAY FROM HOME AND FELT IT NECESSARY TO SEEK REPAIRS ASAP AT A REPAIR FACILITY IN THE AREA . AFTER CONSIDERABLE EFFORT WE FOUND A REPAIR SHOP WHO RELUCTANTLY AGREED TO CHECK THE PROBLEM OUT. AFTER A CONSIDERABLE EFFORT, WELL TOO MUCH IT SEEMED, TO ACCESS THE HEADLAMP BU... Read more
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 1, 2015
2008 PONTIAC G6. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE SHOULD HAVE BEEN INFORMED OF THE RECALLS ON THE VEHICLE. THE CONSUMER SENT IN RECALL NUMBERS 14V252000 AND 14V224000. ALSO, THE LOWER CONTROL ARMS WERE REPLACED. *JB
Incident date: Jun 10, 2015
I HAVE BEEN DEALING WITH THE ISSUE OF THE SERVICE TRACTION LIGHT COMING ON IN MY CAR, WHICH WILL CAUSE MY CRUISE CONTROL TO NOT WORK, AND, MY BREAK LIGHTS TO EITHER STAY ON ALL THE TIME, STAY ON WHILE I'M DRIVING, SHUT OFF WHILE I BREAK, OR, JUST NOT COME ON AT ALL. I HAVE AT THE BCM MODULE CLEANED 3 TIMES, THIS IS ONLY A TEMPORARY FIX. I HAVE COMPLETED THE RECALL THE GM FINALLY DID, THIS DID NOT ... Read more
Incident date: Jun 10, 2015
I HAVE BEEN DEALING WITH THE ISSUE OF THE SERVICE TRACTION LIGHT COMING ON IN MY CAR, WHICH WILL CAUSE MY CRUISE CONTROL TO NOT WORK, AND, MY BREAK LIGHTS TO EITHER STAY ON ALL THE TIME, STAY ON WHILE I'M DRIVING, SHUT OFF WHILE I BREAK, OR, JUST NOT COME ON AT ALL. I HAVE AT THE BCM MODULE CLEANED 3 TIMES, THIS IS ONLY A TEMPORARY FIX. I HAVE COMPLETED THE RECALL THE GM FINALLY DID, THIS DID NOT ... Read more
Incident date: Jun 10, 2015
I HAVE BEEN DEALING WITH THE ISSUE OF THE SERVICE TRACTION LIGHT COMING ON IN MY CAR, WHICH WILL CAUSE MY CRUISE CONTROL TO NOT WORK, AND, MY BREAK LIGHTS TO EITHER STAY ON ALL THE TIME, STAY ON WHILE I'M DRIVING, SHUT OFF WHILE I BREAK, OR, JUST NOT COME ON AT ALL. I HAVE AT THE BCM MODULE CLEANED 3 TIMES, THIS IS ONLY A TEMPORARY FIX. I HAVE COMPLETED THE RECALL THE GM FINALLY DID, THIS DID NOT ... Read more
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Jun 9, 2015
Incident date: May 5, 2015
THIS IS AN ISSUE IT FELT LIKE SOMEONE HIT US FROM BEHIND AND YET NO ONE WAS THERE. STARTED DRIVING AND THE NEXT THING WE KNOW THE CAR SPEEDOMETER JUST SLOWS DOWN TO 30 MPH. LUCKILY WAS ABLE TO GET OUT OF HIGH SPEED LANE BEFORE AN 18 WHEELER SMASHING INTO THE REAREND AND WOULD HAVE KILLED MY TWO KIDS!! THIS IS BULL CRAP PONTIAC GM WILL NOT DO ANYTHING ABOUT IT!! THIS HAPPENED WITH A GM ENVOY THAT I... Read more
Incident date: Jun 3, 2015
WE OWN A PONTIAC G6. WE PURCHASED THE VEHICLE AFTER WE HAD RUN A CARFAX REPORT AND IT WAS INDICATED THAT THE VEHICLE WOULD BE SAFE FOR OUR FAMILY TO DRIVE. WE HAD A FRONT HEADLIGHT BURN OUT. (HIGH AND LOW BEAMS) WE THOUGHT THAT THIS WOULD BE AN EASY FIX TO MAKE, AND WE WOULD JUST BE ABLE TO CHANGE THE HEADLIGHT BULB. IMAGINE OUR SURPRISE WHEN OUR MECHANIC FOUND OUT THAT THE ENTIRE FRONT HEADLIG... Read more
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE MAKING A RIGHT TURN AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS... Read more
Incident date: May 27, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more
Crash
1 injured
Incident date: Jun 7, 2015
WHILE DRIVING THE VEHICLE AT 50MPH THE FRONT END SHOOK VIOLENTLY THE A/C THEN WENT FROM COLD TO HOT AND THEN THE CAR WOULD NOT ALLOW ACCELERATION AND THE POWER STEERING WENT OUT. IT CONTINUED TO HAPPEN MULTIPLE TIMES IN A 10 MINUTE DRIVE TO WORK. THEN AGAIN ON THE WAY HOME. THIS CAN CAUSE A ACCIDENT IF NOT FIXED. I NOTICED THAT THERE WAS A RECALL FOR THIS BUT MY VIN SAYS NO OPEN RECALLS. CAN YOU A... Read more
Incident date: Jun 7, 2015
WHILE DRIVING THE VEHICLE AT 50MPH THE FRONT END SHOOK VIOLENTLY THE A/C THEN WENT FROM COLD TO HOT AND THEN THE CAR WOULD NOT ALLOW ACCELERATION AND THE POWER STEERING WENT OUT. IT CONTINUED TO HAPPEN MULTIPLE TIMES IN A 10 MINUTE DRIVE TO WORK. THEN AGAIN ON THE WAY HOME. THIS CAN CAUSE A ACCIDENT IF NOT FIXED. I NOTICED THAT THERE WAS A RECALL FOR THIS BUT MY VIN SAYS NO OPEN RECALLS. CAN YOU A... Read more
Incident date: Jun 7, 2015
WHILE DRIVING THE VEHICLE AT 50MPH THE FRONT END SHOOK VIOLENTLY THE A/C THEN WENT FROM COLD TO HOT AND THEN THE CAR WOULD NOT ALLOW ACCELERATION AND THE POWER STEERING WENT OUT. IT CONTINUED TO HAPPEN MULTIPLE TIMES IN A 10 MINUTE DRIVE TO WORK. THEN AGAIN ON THE WAY HOME. THIS CAN CAUSE A ACCIDENT IF NOT FIXED. I NOTICED THAT THERE WAS A RECALL FOR THIS BUT MY VIN SAYS NO OPEN RECALLS. CAN YOU A... Read more
PONTIAC
GRAND PRIX
(2004) — STEERING
Jun 6, 2015
Incident date: Mar 1, 2015
I WAS HAVING PROB WITH STEERING MY CAR. HAD IT CHECKED AND TOLD IT NEEDED REPLACED. WHEN I WAS ORDERING THE PUMP, I WAS TOLD IT WAS UNDER RECALL. TOTAL OF 319 DOLLARS PARTS AND LABOR. IF THIS PART IS UNDER RECALL SHOULDN'T IT BE FIXED AT NO CHARGE TO ME
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Jun 6, 2015
Incident date: Nov 1, 2014
ABS BRAKES AND TRACTION CONTROL WARNINGS CAME TO HAVE SERVICED
Incident date: Aug 12, 2010
PASSENGER ACTIVATED INSTRUMENT PANEL ICON "SERVICE PASSENGER SEAT AIR BAG." TOOK VEHICLE TO DEALER AND THEY REPLACED THE PASSENGER SEAT MODULE #1924219 FOR $362.47 (OUR HALF) GM PICKED UP THE OTHER HALF. AGAIN ON 5/27/2015, 33,612 MILES SAME CONDITION OCCURRED. TOOK THE VEHICLE BACK TO THE DEALER AND THIS TIME THE SAME MODULE COSTS US $1,02 9.21. GM FEELS NOT THEIR PROBLEM? THIS IS MY WIFE'S VEHIC... Read more
PONTIAC
GRAND PRIX
(2004) — WHEELS:HUB
Jun 5, 2015
Incident date: Apr 7, 2008
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS, THE TRACTION CONTROL, AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE M... Read more
Incident date: Jun 4, 2015
FOR OVER A YEAR, MY STARTER DOES NOT TURN THE CAR ON WHEN MY FACTORY KEY IS INSERTED. IT TAKES MULTIPLE TRIES FOR THE CAR TO START. WHEN IT FINALLY DOES STARTS, THERE IS A CLICKING SOUND THAT LASTS FROM 5 MINS. TO 5 HOURS. IS THIS A HAZARD?
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Jun 3, 2015
Incident date: Oct 7, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBE... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Jun 3, 2015
Incident date: Oct 7, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBE... Read more
Incident date: Nov 28, 2014
MY HUSBAND DRIVES OUR 2009 PONTIAC G6. FOR ABOUT THE LAST 6 MONTHS, WE HAVE TO WIGGLE THE KEY IN THE IGNITION, WHILE WIGGLING THE STEERING WHEEL, IN ORDER TO BE ABLE TO TURN THE KEY AND START THE CAR. I RECENTLY GOOGLED THE PROBLEM AND CAME ACROSS THE GMIGNITIONUPDATE.COM WEBSITE, AS WELL AS OTHER WEBSITES WITH INFORMATION REGARDING THIS RECALL. THE JUNE 2012 RECALL FOR STICKY IGNITION SWITCH INCL... Read more
Incident date: Feb 11, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT RECEIVED A RECALL NOTICE ON NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SCHEDULED TO BE REPAIRED HOWEVER THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TI... Read more
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 167,000. THE VIN WAS UNAVAILABLE.
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: May 21, 2015
I WAS TURNING INTO A CONVENIENT STORE PARKING LOT TO PARK AND WHERE THE HOOD IS CAUGHT ON FIRE. I HAD TO JUMP OUT IMMEDIATELY AND A LOCAL GRABBED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. IT THEN HAD TO BE TOWED TO AN AUTOMOTIVE SHOP WHERE I WAS TOLD THE POWER STEERING PRESSURE LINE HAD A HOLE BURN INTO IT, THE POWER STEERING PUMP WAS OUT AND THE RACK AND PINION NEEDED REPLACEMENT BECAUSE THE POWER... Read more
Fire
Incident date: May 30, 2015
STEERING CANNOT TURN LEFT OR RIGHT. IT IS LOCKED AND CANNOT DRIVE.