Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Dec 10, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OT RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS THEN TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT IN... Read more
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUEL TANK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MAN... Read more
Incident date: Mar 17, 2015
VALVE SPRING ON CYLINDER 6 COLLAPSED AND CREATED A MISFIRE ON THAT CYLINDER. THE HEAD HAD TO BE REMOVED AND MACHINED. IT CAUSED BAD ACCELERATION FROM IDLE TO ALMOST 10MPH. THEY REPLACED THE SPRING, ROCKER, AND PUSH ROD AMONG OTHER THINGS, I.E. GASKETS.
Incident date: Mar 17, 2015
VALVE SPRING ON CYLINDER 6 COLLAPSED AND CREATED A MISFIRE ON THAT CYLINDER. THE HEAD HAD TO BE REMOVED AND MACHINED. IT CAUSED BAD ACCELERATION FROM IDLE TO ALMOST 10MPH. THEY REPLACED THE SPRING, ROCKER, AND PUSH ROD AMONG OTHER THINGS, I.E. GASKETS.
Incident date: Mar 17, 2015
VALVE SPRING ON CYLINDER 6 COLLAPSED AND CREATED A MISFIRE ON THAT CYLINDER. THE HEAD HAD TO BE REMOVED AND MACHINED. IT CAUSED BAD ACCELERATION FROM IDLE TO ALMOST 10MPH. THEY REPLACED THE SPRING, ROCKER, AND PUSH ROD AMONG OTHER THINGS, I.E. GASKETS.
Incident date: Jun 28, 2015
WHILE DRIVE DOWN THE STREET THE CAR WAS GOING 45 AND JUST SHUT OFF IN THE MIDDLE OF TRAFFIC. UPON TRYING TO TURN THE CAR ON AFTER PUTTING IT IN PARK THE CAR WOULD NOT TURN BACK TO CONNECT TO START BACK UP . HAD THE CAR TOWED TO A AUTO SHOP AND THEY CHECKED THE CAR OUT AND SAID THAT THE FUEL PUMP WAS PUMPING GAS TO START UP THE CAR. *TR
Incident date: Jun 26, 2015
I WENT TO GET OUT OF MY CAR AND THE DOOR HANDLE WOULDN'T LET ME OUT(DRIVERS SIDE). MY CAR SHOWS ITS UNLOCKED, YET IT WILL NOT OPEN THE DOOR. FINALLY, THE DOOR OPENED UP. BUT AGAIN, AFTER GROCERY SHOPPING, MY CAR FAILED TO LET ME IN!! I WAS STRANDED AT WALMART FOR A GOOD 20 MINUTES BEFORE THE DOOR DECIDED TO START WORKING AGAIN! THIS IS A SERIOUS MALFUNCTION WITH GM CARS! I LOOKED UP MY PROBLEM, AN... Read more
Incident date: Mar 24, 2015
I AM THE 2ND OWNER TO A G6 HAVE NOTICED SINCE ABOUT A MONTH OR SO AFTER PURCHASING VEHICLE THAT WHEN TURNING AT SLOW SPEEDS THERE IS A CLANKING/BANGING NOISE. HAVE NOTICED SEVERAL OTHERS MENTION OF THIS SAME ISSUE. NOW IT SHOWS OBVIOUS RECALL FOR THE U JOINT FOR THIS VEHICLE, YET BOTH DEALERSHIPS AND PONTIAC ARE ONLY SAYING IT IS VIN SPECIFIC WHICH TO ME IS A CROCK OF (YOU FILL IN). THERE IS OBV... Read more
Incident date: Mar 24, 2015
I AM THE 2ND OWNER TO A G6 HAVE NOTICED SINCE ABOUT A MONTH OR SO AFTER PURCHASING VEHICLE THAT WHEN TURNING AT SLOW SPEEDS THERE IS A CLANKING/BANGING NOISE. HAVE NOTICED SEVERAL OTHERS MENTION OF THIS SAME ISSUE. NOW IT SHOWS OBVIOUS RECALL FOR THE U JOINT FOR THIS VEHICLE, YET BOTH DEALERSHIPS AND PONTIAC ARE ONLY SAYING IT IS VIN SPECIFIC WHICH TO ME IS A CROCK OF (YOU FILL IN). THERE IS OBV... Read more
Incident date: Mar 24, 2015
I AM THE 2ND OWNER TO A G6 HAVE NOTICED SINCE ABOUT A MONTH OR SO AFTER PURCHASING VEHICLE THAT WHEN TURNING AT SLOW SPEEDS THERE IS A CLANKING/BANGING NOISE. HAVE NOTICED SEVERAL OTHERS MENTION OF THIS SAME ISSUE. NOW IT SHOWS OBVIOUS RECALL FOR THE U JOINT FOR THIS VEHICLE, YET BOTH DEALERSHIPS AND PONTIAC ARE ONLY SAYING IT IS VIN SPECIFIC WHICH TO ME IS A CROCK OF (YOU FILL IN). THERE IS OBV... Read more
Incident date: Jun 5, 2015
AFTER STARTING THE CAR THE POWER STEERING INDICATOR SHOWS UP ON THE RADIO AND THE STEERING WHEEL SHAKES SIDE TO SIDE. WHILE DRIVING THERE IS STILL A SLIGHT SHAKE IN THE STEERING WHEEL AND THERE IS WHAT FEELS LIKE A JUMP( ALMOST LIKE A MISSING TOOTH IN A GEAR). CALLED GM AND THEY TOLD ME THERE IS NO RECALL OR SAFETY BULLETIN FOR MY MODEL G6 WHEN I HAVE READ ABOUT A LOT OF THESE INCIDENTS ONLINE. ON... Read more
Incident date: Jul 1, 2015
DROVE CAR TO WORK, APPROX. 8 MILES. PUT CAR IN REVERSE AND BACKED IN. WENT TO PUT CAR IN PARK AND SHIFTER JUST SLID THROUGH THE GEARS. CAR WILL NOT RESTART. CAR IS STUCK IN REVERSE. HAD CAR TOWED TO DEALERSHIP. THEY HAVE TO REPLACE THE SHIFT CABLE AND BRACKET. I SEE MY MODEL CAR HAS RECALLS FOR THIS PROBLEM, BUT IT IS NOT SHOWING UNDER MY VIN#. THIS SHOULD BE A RECALL AND I SHOULD BE REIMBURSED FO... Read more
Incident date: Jun 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH AND BRUISES TO THE CHEST AND ARM AREAS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILAB... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jul 2, 2015
Incident date: Jul 2, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS PARKED FOR A SHORT PERIOD OF TIME, IT CAUGHT FIRE WITHOUT WARNING. THERE WERE NO ISSUES OR WARNING SIGNS PRIOR TO THE FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, BUT DID NOT DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WA... Read more
Fire
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 27, 2015
TL* THE CONTACT OWNED A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO AVOID A CRASH AND DROVE INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED WRIST AND SHOULDER INJURIES. THE PASSENGER SUSTAINED A FRACTURED COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE ... Read more
Crash
2 injured
Incident date: Jul 23, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,669.
Incident date: Oct 8, 2014
WHILE DRIVING ON THE HIGHWAY AND APPROACHING HER EXIT, THE ELECTRONIC POWER STEERING FAILED AND COMPLETELY LOCKED ON MY CLIENT'S CAR. THIS IS A DOWNHILL EXIT RAMP OFF THE HIGHWAY. HER CAR PULLED TO THE RIGHT AND SHE WAS UNABLE TO STEER HER CAR LEFT TO FOLLOW THE CURVATURE OF THE EXIT RAMP. AS A RESULT THE CAR VEERED OFF THE EXIT RAMP, STRUCK A POLE AND BEGAN TO SPIN OUT OF CONTROL. THE CAR CON... Read more
Crash
1 injured
Incident date: Oct 8, 2014
WHILE DRIVING ON THE HIGHWAY AND APPROACHING HER EXIT, THE ELECTRONIC POWER STEERING FAILED AND COMPLETELY LOCKED ON MY CLIENT'S CAR. THIS IS A DOWNHILL EXIT RAMP OFF THE HIGHWAY. HER CAR PULLED TO THE RIGHT AND SHE WAS UNABLE TO STEER HER CAR LEFT TO FOLLOW THE CURVATURE OF THE EXIT RAMP. AS A RESULT THE CAR VEERED OFF THE EXIT RAMP, STRUCK A POLE AND BEGAN TO SPIN OUT OF CONTROL. THE CAR CON... Read more
Crash
1 injured
Incident date: Oct 8, 2014
WHILE DRIVING ON THE HIGHWAY AND APPROACHING HER EXIT, THE ELECTRONIC POWER STEERING FAILED AND COMPLETELY LOCKED ON MY CLIENT'S CAR. THIS IS A DOWNHILL EXIT RAMP OFF THE HIGHWAY. HER CAR PULLED TO THE RIGHT AND SHE WAS UNABLE TO STEER HER CAR LEFT TO FOLLOW THE CURVATURE OF THE EXIT RAMP. AS A RESULT THE CAR VEERED OFF THE EXIT RAMP, STRUCK A POLE AND BEGAN TO SPIN OUT OF CONTROL. THE CAR CON... Read more
Crash
1 injured
Incident date: Jan 29, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHEN THE CONTACT SHIFTED INTO REVERSE GEAR, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 09/02/15*LJ UPDATED 3/29/2016 *JS UPDATE... Read more
Incident date: Jan 29, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHEN THE CONTACT SHIFTED INTO REVERSE GEAR, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 09/02/15*LJ UPDATED 3/29/2016 *JS UPDATE... Read more
Incident date: Jan 29, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHEN THE CONTACT SHIFTED INTO REVERSE GEAR, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 09/02/15*LJ UPDATED 3/29/2016 *JS UPDATE... Read more
Incident date: Jun 30, 2015
THE DRIVER SIDE SEAT AIRBAG DEPLOYED AFTER THE DRIVER SHUT THEIR DOOR, WHILE THE CAR WAS IN PARK.
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HAZARD LIGHTS AND THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER PERFORMED THE RECALL REPAIR; HOWEVER, THE FAILURE RECURRED. IN ... Read more
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HAZARD LIGHTS AND THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER PERFORMED THE RECALL REPAIR; HOWEVER, THE FAILURE RECURRED. IN ... Read more
Incident date: Jun 24, 2015
I CAN SMELL A GAS LEAK COMING FROM MY AZTEC. I DO KNOW THERE WAS A RECALL ON THE FUEL SYSTEM AND IT WAS NEVER HONORED BECAUSE THERE WAS NONE AT THAT TIME. THERE IS NOW A LEAK AS WELL AS A MAJOR SMELL OF FUEL COMING FROM IT. I DID CALL ABOUT THE RECALL AND THEY DON'T WANT TO HONOR IT EVEN THOU IT WAS NEVER REPLACED THE FIRST TIME. IT IS GOING TO COST ME ABOUT $1500 TO HAVE IT REPLACE....I DO BELIEV... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Jun 29, 2015
Incident date: Jun 27, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT, BUT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Fire
Incident date: Jan 31, 2012
I HAD A CODE P0008 FOR CAMSHAFT POSITIONING SENSOR ON FIRST INCIDENT AND TIMING CHAINS WERE REPLACED IN JANUARY 2012. I HAD APPROXIMATELY 52,465 MILES ON THE CAR. I HAD SECOND CODE P0008 IN MAY 2014 WITH APPROXIMATELY 70,759 MILES ON THE CAR. THE TIMING CHAINS WERE STRETCHED AND HAD TO BE REPLACED. I NOW HAVE THE CODE P0008 WITH APPROXIMATELY 83,204 MILES ON THE CAR.
Incident date: Mar 17, 2015
TROUBLE CODE FOR BAD CATLIC CONVERTERS THE HAS BEEN REPLACES 3 TIMES PRIOR AND NOW THERE CLOG FOR THE FOURTH TIME? ASKING GM TO REPLACE AS A WARRENTY ISSUE SINCE THE LAST TIME WAS 4 YEARS PRIOR AND I WAS TOLD THAT THE NEW ONE WOULD BE COVERED FOR 10YEARS 100000 MILES DUE TO GM WARRENTY POLICY. SECOND THAN IS THE CAR HAS DROPPED IN GAS MILEAGE FROM 26MPG TO ABOUT 14 BOTH HIGHWAY MILES. AND THE LAST... Read more
Incident date: Jun 19, 2015
RECALL 2007 FOR REAR AXLE PINION SEAL AND FOR AIR BAGS, ELECTRICAL SYSTEM. AN GOING ISSUE FOR THESE VEHICLES WHICH GM REFUSES TO TAKE RESPONSIBILITY FOR. BOTH WERE "REPAIRED" IN ORIGINAL RECALL BUT ARE RECURRING. I MADE CONTACT WITH GM AND THEY WILL NOT TAKE ANY ACTION ON EITHER PROBLEM. THE VEHICLE HAS 51000 ORIGINAL MILES. REPAIRS COST ME OVER $3500.00 FOR BOTH ON 6/19/2015. GM CASE # 71-1... Read more
Incident date: Jun 19, 2015
RECALL 2007 FOR REAR AXLE PINION SEAL AND FOR AIR BAGS, ELECTRICAL SYSTEM. AN GOING ISSUE FOR THESE VEHICLES WHICH GM REFUSES TO TAKE RESPONSIBILITY FOR. BOTH WERE "REPAIRED" IN ORIGINAL RECALL BUT ARE RECURRING. I MADE CONTACT WITH GM AND THEY WILL NOT TAKE ANY ACTION ON EITHER PROBLEM. THE VEHICLE HAS 51000 ORIGINAL MILES. REPAIRS COST ME OVER $3500.00 FOR BOTH ON 6/19/2015. GM CASE # 71-1... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO CONTROL. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMB... Read more
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BCI AND THE IGNITION CYLINDER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT A YEAR PRIOR TO THE FAILURE OCCURRING, THE VEHICLE WAS SERVICED UNDER A MANUFACTURERS RECALL FOR THE RELATED FAILURE. THE MANUFACTURER WAS N... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE ATTEMPTING TO MAKE A TURN, THE FRONT AND REAR LIGHTS FAILED TO SIGNAL. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE FRONT DRIVER DOOR FAILED TO OPEN OR CLOSE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE ATTEMPTING TO MAKE A TURN, THE FRONT AND REAR LIGHTS FAILED TO SIGNAL. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE FRONT DRIVER DOOR FAILED TO OPEN OR CLOSE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jun 25, 2015
Incident date: Jun 16, 2015
CAR INTERMITTENTLY STALLS FROM SLOW SPEEDS (<30 MPH) OR AFTER STARTING FROM A COMPLETE STOP. COMPLETE AND ALMOST IMMEDIATE LOSS OF MOTOR AND POWER STEERING MAKING IT DIFFICULT, IF NOT IMPOSSIBLE, TO STEER. WILL SOMETIMES NOT STAY RUNNING RIGHT AFTER STARTING. MIGHT TAKE TWO OR THREE ATTEMPTS TO GET VEHICLE TO START. CRANK SENSOR REPLACED, MASS AIRFLOW SENSOR CLEANED. NO CODES OR CHECK ENGINE ... Read more
PONTIAC
GRAND PRIX
(2002) - UNKNOWN OR OTHER
Jun 25, 2015
Incident date: Jun 16, 2015
CAR INTERMITTENTLY STALLS FROM SLOW SPEEDS (<30 MPH) OR AFTER STARTING FROM A COMPLETE STOP. COMPLETE AND ALMOST IMMEDIATE LOSS OF MOTOR AND POWER STEERING MAKING IT DIFFICULT, IF NOT IMPOSSIBLE, TO STEER. WILL SOMETIMES NOT STAY RUNNING RIGHT AFTER STARTING. MIGHT TAKE TWO OR THREE ATTEMPTS TO GET VEHICLE TO START. CRANK SENSOR REPLACED, MASS AIRFLOW SENSOR CLEANED. NO CODES OR CHECK ENGINE ... Read more
PONTIAC
GRAND PRIX
(2002) - STEERING
Jun 25, 2015
Incident date: Jun 16, 2015
CAR INTERMITTENTLY STALLS FROM SLOW SPEEDS (<30 MPH) OR AFTER STARTING FROM A COMPLETE STOP. COMPLETE AND ALMOST IMMEDIATE LOSS OF MOTOR AND POWER STEERING MAKING IT DIFFICULT, IF NOT IMPOSSIBLE, TO STEER. WILL SOMETIMES NOT STAY RUNNING RIGHT AFTER STARTING. MIGHT TAKE TWO OR THREE ATTEMPTS TO GET VEHICLE TO START. CRANK SENSOR REPLACED, MASS AIRFLOW SENSOR CLEANED. NO CODES OR CHECK ENGINE ... Read more
PONTIAC
GRAND PRIX
(2008) - VEHICLE SPEED CONTROL
Jun 24, 2015
Incident date: Jun 9, 2014
DRIVING ON THE HIGHWAY OR ANYWHERE, IT HAPPENS EVERY OTHER DAY. THE INFORMATION MESSAGE CENTER CHIMES THEN THE CHECK ENGINE LIGHT COMES ON THE CAR SLOWS DOWN TO 25MPH. WHEN I AM ON THE HIGHWAY THIS IS VERY DANGEROUS. I HAVE TAKEN IT TO 3 DIFFERENT SERVICE STATIONS, THE LAST 2 DEALERSHIPS. ALL THE CODES ARE THROTTLE RELATED AND I GET THE CAR BACK AFTER A WEEK OR 2 AND THE SAME THING HAPPENS AGA... Read more
Incident date: Jun 23, 2015
AIRBAG LIGHT CAME ON WHILE DRIVING. LOOKED UP RECALLS, FOUND A RECALL FOR AIRBAG BUT INCOMPLETE/NO REMEDY YET. CALLED TO SEE IF THIS WOULD BE COVERED DUE TO RECALL AND TOLD NO- THERE WAS NO WARNING LIGHT INVOLVED IN RECALL OF AIRBAG!!! REALLY? AIRBAG LIGHT COMES ON FOR NO REASON, THERE IS A RECALL ON YEAR/MODEL FOR AIRBAG BUT MY SITUATION IS NOT RELATED??? AND WHO PUTS OUT A RECALL WITH NO REMED... Read more
Incident date: Jun 15, 2010
SEATS DON'T RECLINE OR STICK. ELECTRIC SHORTAGES OUT AND MAY DEFECT RELAYS AND FUSES. SEAT BELTS STICK AND TWIST AND DON'T WINED BACK UP.
Incident date: Jun 15, 2010
SEATS DON'T RECLINE OR STICK. ELECTRIC SHORTAGES OUT AND MAY DEFECT RELAYS AND FUSES. SEAT BELTS STICK AND TWIST AND DON'T WINED BACK UP.
Incident date: Jun 15, 2010
SEATS DON'T RECLINE OR STICK. ELECTRIC SHORTAGES OUT AND MAY DEFECT RELAYS AND FUSES. SEAT BELTS STICK AND TWIST AND DON'T WINED BACK UP.
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL EMITTING FROM OUTSIDE AND INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V2240... Read more
Incident date: Jun 23, 2015
TURNED LEFT GOING APPROXIMATELY 30MPH LOST POWER STEERING. CAR WAS HARD TO TURN AND LUCKILY I DIDN'T GO STRAIGHT INTO THE BRIDGE. DROVE APPROXIMATELY ANOTHER MILE TO GO HOME TURNED LEFT AGAIN AND LOST POWER STEERING MAKING THE CAR HARD TO TURN. THIS HAPPENED ONCE BEFORE ABOUT A MONTH AGO AND I CHECKED POWER STEERING FLUID LEVELS WHICH WERE OK. ONCE I RESTARTED THE CAR EVERYTHING WENT BACK TO N... Read more
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT OR LEFT TURN, A POPPING SOUND EMITTED FROM THE STEERING WHEEL. IN ADDITION, THE SEAT BELT LOCKED UP AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT OR LEFT TURN, A POPPING SOUND EMITTED FROM THE STEERING WHEEL. IN ADDITION, THE SEAT BELT LOCKED UP AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT OR LEFT TURN, A POPPING SOUND EMITTED FROM THE STEERING WHEEL. IN ADDITION, THE SEAT BELT LOCKED UP AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.