Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE MERGING TO THE RIGHT AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE PRECEDING VEHICLE REVERSED AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL PUMP AND IGN... Read more
Crash
1 injured
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE PRECEDING VEHICLE REVERSED AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL PUMP AND IGN... Read more
Crash
1 injured
Incident date: Jun 7, 2013
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE PRECEDING VEHICLE REVERSED AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL PUMP AND IGN... Read more
Crash
1 injured
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UP... Read more
Incident date: Jun 6, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG LIGHT ON THE DRIVER SIDE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 193,123.
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GTO. WHILE PARKED, THE VEHICLE FAILED TO SHIFT FROM THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH SLAVE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT AVAILABLE. MA 10/19/2015
Incident date: Jul 13, 2015
I ALONG WITH MANY OTHERS ARE FINDING OUR AIR BAGS DISABLED BY A FAULTY SEAT SENSOR. TO REPLACE IT IS OVER $1000. SEEMS LIKE IT OUGHT TO BE A $300 ISSUE.
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. AS A RESULT, THE VEHICLE DECELERATED AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FUEL CAP FAILURE LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC REPLACED THE F... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. AS A RESULT, THE VEHICLE DECELERATED AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FUEL CAP FAILURE LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC REPLACED THE F... Read more
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. AS A RESULT, THE VEHICLE DECELERATED AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FUEL CAP FAILURE LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC REPLACED THE F... Read more
PONTIAC
BONNEVILLE
(2004) - ELECTRICAL SYSTEM
Jul 10, 2015
Incident date: Jul 11, 2013
TROUBLE WITH WINDOW REGULATORS GOING BAD. RIGHT NOW MY RIGHT REAR WINDOW AND DOOR LOCK WILL NOT WORK. THERE SHOULD BE A RECALL ON THESE WINDOWS..
Incident date: Apr 1, 2015
I FIRST NOTICED THE SMELL OF GASOLINE WHEN THE CAR WAS PARKED. IF IT WAS PARKED ON A SLIGHT INCLINE, THERE WAS A PUDDLE OF GAS ON THE DRIVEWAY. BECAUSE I SAW ONLINE THAT MANY OTHERS WERE HAVING A SIMILAR PROBLEM, I CHECKED TO SEE IF THERE WAS A RECALL...BUT THERE WASN'T. I FINALLY HAD THE FUEL PUMP REPLACED BECAUSE I WAS AFRAID OF A FIRE. WILL I BE REIMBURSED IF THERE IS FINALLY A RECALL DONE ... Read more
Incident date: Jun 16, 2015
THE TRACTION CONTROL LIGHT ILLUMINATED AS OFF, CAUSING THE CAR TO JERK AND SLOW AND BE DIFFICULT TO HANDLE, THIS WAS INTERMITTENT FOR 1 WEEK, THEN THE ABS, AIRBAG AND CHECK ENGINE LIGHTS WOULD RANDOMLY COME ON AND OFF, IN ANY ORDER, ONE OR TWO AT A TIME, THEN OFF THEN ANOTHER ONE OFF AND ON. I HAD A RECALL DONE ON THE BCM ISSUE LAST DECEMBER, YET WAS TOLD THIS WAS A SEPARATE ISSUE WITH THE OIL CON... Read more
Incident date: Jun 16, 2015
THE TRACTION CONTROL LIGHT ILLUMINATED AS OFF, CAUSING THE CAR TO JERK AND SLOW AND BE DIFFICULT TO HANDLE, THIS WAS INTERMITTENT FOR 1 WEEK, THEN THE ABS, AIRBAG AND CHECK ENGINE LIGHTS WOULD RANDOMLY COME ON AND OFF, IN ANY ORDER, ONE OR TWO AT A TIME, THEN OFF THEN ANOTHER ONE OFF AND ON. I HAD A RECALL DONE ON THE BCM ISSUE LAST DECEMBER, YET WAS TOLD THIS WAS A SEPARATE ISSUE WITH THE OIL CON... Read more
Incident date: Jun 16, 2015
DURING OPERATION ALL SUPPORTING ELECTRICAL POWER STEERING FAILED, LEAVING DRIVER UNABLE TO STEER VEHICLE, I NOTE THAT OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES DURING THE CLOSE PRODUCTION PERIOD. [XXX] PONTIAC 2007 G6. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jun 16, 2015
DURING OPERATION ALL SUPPORTING ELECTRICAL POWER STEERING FAILED, LEAVING DRIVER UNABLE TO STEER VEHICLE, I NOTE THAT OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES DURING THE CLOSE PRODUCTION PERIOD. [XXX] PONTIAC 2007 G6. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Feb 2, 2015
THE WIPERS FAILED TO WORK. BUT AFTER 10-15 MINUTES OF THE VEHICLE OPERATING THEY BEGAN TO THEN WORK. SOMETIMES THE WIPERS WOULD WORK WITH THE WASHERS AND HIGH SPEED ONLY. WHEN THE WIPERS WERE LEFT ON AND THE CAR WAS PARKED, THE BATTERY DRAINED AND WAS DEAD THE NEXT MORNING. THEN THE ENGINE ON TWO OCCASIONS ATTEMPTED TO START ITSELF WHEN SITTING AND NOT ON. ON ONE OCCASION IT SUCCESSFULLY STARTED I... Read more
Incident date: Feb 2, 2015
THE WIPERS FAILED TO WORK. BUT AFTER 10-15 MINUTES OF THE VEHICLE OPERATING THEY BEGAN TO THEN WORK. SOMETIMES THE WIPERS WOULD WORK WITH THE WASHERS AND HIGH SPEED ONLY. WHEN THE WIPERS WERE LEFT ON AND THE CAR WAS PARKED, THE BATTERY DRAINED AND WAS DEAD THE NEXT MORNING. THEN THE ENGINE ON TWO OCCASIONS ATTEMPTED TO START ITSELF WHEN SITTING AND NOT ON. ON ONE OCCASION IT SUCCESSFULLY STARTED I... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT WOULD SUDDENLY ACCELERATE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Incident date: Jul 9, 2015
PULLING OUT OF THE FIRESTONE PARKING LOT, LOOKED BOTH WAYS; NOTHING COMING FROM THE RIGHT OR THE LEFT, BEGAN TO PULL OUT, AND ALMOST HIT A GUY ON A MOTORCYCLE. THERE IS A VERY POORLY DESIGNED TRAIT IN MY PONTIAC VIBE WITH THE SIDE MIRRORS BLOCKING YOUR VIEW.... CAN THE MIRRORS BE CHANGED TO A SMALLER (HEIGHT) MIRROR? THIS HAD ACTUALLY HAPPENED TO ME TWICE SINCE I'VE OWNED THIS CAR.... NEVER BUY... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,00... Read more
Incident date: Mar 26, 2013
THE SECURITY LIGHT COMES ON AND FLASHES AND THE CAR WILL NOT START. YOU MUST WAIT 10 MINUTES BEFORE IT WILL START.
Incident date: Sep 3, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE CONTACT'S VEHICLE. AS A RESULT, THE INSTRUMENT PANEL ILLUMINATED TEMPORARIL, BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILE... Read more
Crash
1 injured
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE DRIVER LOCKED ALL OF THE DOORS AND CLOSED ALL OF THE WINDOWS. WHEN THE SECURITY LIGHT WENT OFF, THE VEHICLE STARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ... Read more
PONTIAC
GRAND PRIX
(2002) - SUSPENSION
Jul 9, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE TIRES WERE UNABLE TO BE ROTATED DUE TO A SEVERELY CORRODED SUBFRAME. IN ADDITION, THE REAR SWAY BAR LINK FRACTURED AND THE BRAKE PEDAL WAS HESITANT WHEN DEPRESSED. THE INDEPENDENT MECHANIC REPLACED THE REAR SWAY BAR LINK AND BRAKE LINES HOWEVER, THE SUB FRAME WAS NOT REPAIRED. THE ... Read more
PONTIAC
GRAND PRIX
(2002) - SERVICE BRAKES
Jul 9, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE TIRES WERE UNABLE TO BE ROTATED DUE TO A SEVERELY CORRODED SUBFRAME. IN ADDITION, THE REAR SWAY BAR LINK FRACTURED AND THE BRAKE PEDAL WAS HESITANT WHEN DEPRESSED. THE INDEPENDENT MECHANIC REPLACED THE REAR SWAY BAR LINK AND BRAKE LINES HOWEVER, THE SUB FRAME WAS NOT REPAIRED. THE ... Read more
Incident date: Jun 1, 2015
WHILE DRIVING ON THE EXPRESS WAY, ALL OF A SUDDEN THE REDUCED ENGINE POWER / SERVICE TRACTION CONTROL ALERT COMES ON..I HAVE AN 07 PONTIC G6 THAT KEEPS GIVING ME A "REDUCED ENGINE POWER" MESSAGE, THEN CUTS YOUR POWER AND YOU CAN'T DRIVE MORE THAN ABOUT 30 MPH. THIS IS SO DANGEROUS TO HAVE THE POWER GO FROM 70 MPH TO 30, IT KEEPS DOING THAT. I HAVE REPLACED THE GAS PEDDLE ($180) AND IT STILL DOES T... Read more
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/19/2015 UPDATED 11/08/2017*CN
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/19/2015 UPDATED 11/08/2017*CN
Incident date: Jun 8, 2006
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, A CLANKING NOISE EMITTED FROM THE STEERING COLUMN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN YOKES FAILED AND THE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE MANUFACTURER WAS N... Read more
Incident date: Mar 27, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP AND BELT NEEDED TO BE REPLACED. THE STEERING RESERVOIR WAS REPLACED PREVIOUSLY DUE TO A LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1... Read more
Incident date: Jun 24, 2015
MY BRAKE LIGHTS DO NOT ALUMINATE, OTHER VEHICLES ARE UNAWARE WHEN MY VEHICLE IS SLOWING DOWN OR STOPPED IN TRAFFIC.
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED TO ENGAGE IN THIRD GEAR OR REVERSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WAVE PLATE FRACTURED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Jul 7, 2015
IM NOT SURE WHOM TO TALK TO? I BOUGHT A CAR FROM THIS GUY, THE PICTURE HE SENT ME WASNT THE VECHILE I BOUGHT. I PAID HIM HALF DOWN 750.00 AND FOUND OUT EVERYTHING THAT WAS WRONG WITH THE CAR. IT LOOKS LIKE THE VIN # HAS BEEN CUT OUT OF THE DASH, THE NUMBERS ON THE DOOR HAS BEEN PILLED OF AND PUT BACK ON BUT THERE OVER LAPPING, THE AIR BAGS WIRES HAVE BEEN CUT, THE STEERING WHEEL WIRES ARE HANGING ... Read more
Incident date: Mar 10, 2015
I HAVE BOUGHT A 2006 PONTIAC MONTANA SV6 FROM A DEALER WITHIN 10 DAYS OF HAVING THE VAN THE BALL JOINT FELL COMPLETELY OUT WHILE WE WERE DRIVING HOME WITH KIDS IN CAR DEALER FIXED IT FREE OF CHARGE BUT I HAD TO PAY THE TOWING BILL....I CHANGE ALL 4 TIRES AND NOW MY VAN IS MAKING A SQUEAKING AND CLUNKING SOUND ...I BELIEVE IT IS THE REAR DEF.ALSO NONE OF MY POWER DOORS WORK AND THE BACK WINDSHIELD ... Read more
Incident date: Mar 10, 2015
I HAVE BOUGHT A 2006 PONTIAC MONTANA SV6 FROM A DEALER WITHIN 10 DAYS OF HAVING THE VAN THE BALL JOINT FELL COMPLETELY OUT WHILE WE WERE DRIVING HOME WITH KIDS IN CAR DEALER FIXED IT FREE OF CHARGE BUT I HAD TO PAY THE TOWING BILL....I CHANGE ALL 4 TIRES AND NOW MY VAN IS MAKING A SQUEAKING AND CLUNKING SOUND ...I BELIEVE IT IS THE REAR DEF.ALSO NONE OF MY POWER DOORS WORK AND THE BACK WINDSHIELD ... Read more
Incident date: Jun 12, 2013
THE AIRBAG SENSOR UNDER THE PASSENGER SEAT IS MALFUNCTIONING. "SERVICE AIR BAG" LIGHT IS COMMING ON IT IS MY UNDERSTANDING THAT THIS IS A VERY COMMON PROBLEM FOR THESE CARS AND HAPPENS BETWEEN 20K AND 50K MILES ON CAR WHICH IS UNACCEPTABLE. AND EXTREMELY UNSAFE FOR A PASSENGER IN A CONVERTIBLE. THIS REPAIR CAN COST UP TO $800. ON TOP OF THAT THERE ARE MANY DOCUMENTED CASES WHERE THE NEW SENSOR FA... Read more
Incident date: Jul 8, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 8, 2015
GM RECALL #15406 GM KEEPS SENDING ME REMINDER LETTERS TO HAVE MY CAR FIXED BUT GM IS DRAGGING THEIR FEET ON MAKING THE PART TO HAVE THE CAR FIXED . SINCE I LIVE IN A HOT HUMID STATE (GA) I WOULD LIKE TO HAVE THE CAR FIXED. -THX-
Incident date: Jul 8, 2015
GM RECALL #15406 GM KEEPS SENDING ME REMINDER LETTERS TO HAVE MY CAR FIXED BUT GM IS DRAGGING THEIR FEET ON MAKING THE PART TO HAVE THE CAR FIXED . SINCE I LIVE IN A HOT HUMID STATE (GA) I WOULD LIKE TO HAVE THE CAR FIXED. -THX-
Incident date: Jul 5, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. WHILE DRIVING 65 MPH, THE VEHICLE SHUTTERED, VIBRATED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT D... Read more
Incident date: Jul 5, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. WHILE DRIVING 65 MPH, THE VEHICLE SHUTTERED, VIBRATED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT D... Read more
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Jul 7, 2015
Incident date: May 13, 2015
THE TRANSMISSION SHIFTER IS NOT TRANSMITTING AN ELECTRICAL SIGNAL TO ALLOW THE IGNITION KEY TO TURN TO THE OFF POSITION AND WILL ONLY TURN AS FAR AS THE ACC (ACCESSORY) POSITION SO THAT THE BATTERY CONTINUES TO DRAIN AND DIE LEAVING ME STRANDED IN THE NIGHT AND ON THE ROAD AND IN DANGER OFTEN. A LOCKSMITH SAID CONTINUING TO TURN AND PULL ON THE KEY TRYING TO REMOVE IT MYSELF COULD RESULT IN SERIOU... Read more
PONTIAC
GRAND PRIX
(2007) - AIR BAGS
Jul 7, 2015
Incident date: May 13, 2015
THE TRANSMISSION SHIFTER IS NOT TRANSMITTING AN ELECTRICAL SIGNAL TO ALLOW THE IGNITION KEY TO TURN TO THE OFF POSITION AND WILL ONLY TURN AS FAR AS THE ACC (ACCESSORY) POSITION SO THAT THE BATTERY CONTINUES TO DRAIN AND DIE LEAVING ME STRANDED IN THE NIGHT AND ON THE ROAD AND IN DANGER OFTEN. A LOCKSMITH SAID CONTINUING TO TURN AND PULL ON THE KEY TRYING TO REMOVE IT MYSELF COULD RESULT IN SERIOU... Read more
Incident date: Jun 29, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC AZTEK. THE CONTACT DISCOVERED THAT THE ENTIRE FUEL SYSTEM WAS CORRODED AND LEAKED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL FILLER NECK FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.