Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Jan 1, 2015
IN 2013, MY CAR WAS SERVICED FOR A RECALL THAT INCLUDED THE GEAR SELECTOR CABLE FOR MY PONTIAC G6. THE RECALL WAS SENT OUT IN ORDER TO REPLACE FAULTY GEAR SELECTOR CABLES THAT COULD BREAK AND FAIL TO DISPLAY THE CORRECT GEAR POSITION. THIS COULD LEAD TO THE VEHICLE BEING PLACED IN NEUTRAL WHEN THE SELECTOR SAID PARK. MY CAR UNDERWENT THE REQUIRED REPAIRS AND THEN, 14 MONTHS LATER, EXPERIENCED ... Read more
Incident date: Jul 7, 2015
KEEP SAYING SERVICE PARKING LITE CHANGE LIGHT BULB CHECK FUSES CANNOT FIX PROBLEM.
Incident date: Jul 7, 2015
KEEP SAYING SERVICE PARKING LITE CHANGE LIGHT BULB CHECK FUSES CANNOT FIX PROBLEM.
Incident date: Jan 1, 2012
WIRING HARNESS BETWEEN BODY & DRIVER'S DOOR IS TOO SHORT, & SUBSEQUENTLY STRETCHES, FRAYS & BREAKS THE WIRES, RESULTING IN FAILURE OF VARIOUS DOOR COMPONENTS: POWER DOOR LOCK, POWER WINDOW, SIDE MIRROR CONTROL, DOOR CHIME, & DOOR STEREO SPEAKERS. THE PASSENGER DOOR PROBABLY HAS SAME ISSUE, BUT SINCE THIS DOOR IS USED LESS, THE ISSUE OCCURS LESS OFTEN. THERE ARE NUMEROUS INSTANCES OF THIS FROM H... Read more
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Incident date: Jul 17, 2015
I WAS PULLING MY CAR OUT OF A PARKING LOT ONTO A BUSY STREET WHEN THE CAR JUST SHUT OFF. NO WARNING SIGNS WERE GIVEN, JUST TURNED OFF, LEAVING ME HALF WAY PULLED INTO TRAFFIC. HAD TO SHUT THE IGNITION OFF AND RESTART THE CAR. *TR
Incident date: Jul 14, 2015
PASSENGER AIRBAG SENSORS FAILED AT 50,000 MILES
Incident date: May 1, 2015
AIR BAG SERVICE LIGHT KEEPS COMING ON. THIS OCCURS AT RANDOM TIMES, NOT JUST WENT STARTING THE CAR. WANTING TO KNOW IF OTHER PONTIAC SOLSTICES ARE HAVING THE SAME PROBLEM AND IF THIS WILL BE PART OF THE AIR BAG RECALL.
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHEN OPENING THE REAR LIFTGATE DOOR, THE DOOR WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD SUDDENLY CLOSE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE ATTEMPTING TO START THE VEHICLE, IT HESITATED TO START. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Incident date: Mar 10, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT AFTER SERVICING THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ENGINE WAS STARTED AND SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. MA 10/8 UPDATED 11... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THEY HAD NOT YET DETERMINED A REMEDY TO CORRECT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jul 16, 2015
Incident date: May 16, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE TRAVELING LESS THAN 15 MPH TO ENTER A DRIVE THRU, THE STEERING WHEEL LOCKED TO THE RIGHT AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD EXTREME DIFFICULTY UNLOCKING THE STEERING WHEEL AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART THE NEXT DAY AND IT WAS DRIVEN TO A REPAIR ... Read more
Crash
PONTIAC
GRAND PRIX
(2006) - STEERING
Jul 16, 2015
Incident date: May 16, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE TRAVELING LESS THAN 15 MPH TO ENTER A DRIVE THRU, THE STEERING WHEEL LOCKED TO THE RIGHT AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD EXTREME DIFFICULTY UNLOCKING THE STEERING WHEEL AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART THE NEXT DAY AND IT WAS DRIVEN TO A REPAIR ... Read more
Crash
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Jul 13, 2015
I HAD ALL 3 OF THE RECALLS FIXED AT PHIL SMITH CHEVROLET IN LAUDERHILL FLORIDA ABOUT 4-6 MONTHS AGO. THEY REPLACED A PART ON MY GEAR SHIFT TO KEEP THE VEHICLE FROM COMING OUT OF GEAR. I WAS GETTING IN MY VEHICLE TO LEAVE & AS I TRIED TO START IT THE CAR BEGAN ROLLING BACKWARDS WHILE STILL IN PARK. THE PART THEY REPLACED 4-6 MONTHS AGO TO RECTIFY THE RECALL ON THIS BROKE. THANK GOD MY HUSBAND WAS H... Read more
Incident date: Mar 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDAT... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNED A 2005 PONTIAC G6. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED AND THE VEHICLE ROLLED OVER MULTIPLE TIMES INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBE... Read more
Crash
1 injured
Incident date: Feb 3, 2014
TL* THE CONTACT OWNED A 2005 PONTIAC G6. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED AND THE VEHICLE ROLLED OVER MULTIPLE TIMES INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBE... Read more
Crash
1 injured
PONTIAC
BONNEVILLE
(2000) - ELECTRICAL SYSTEM
Jul 15, 2015
Incident date: Jun 27, 2015
I HAVE OWNED THIS CAR FOR A YEAR AND AFTER I GOT IT THE SECURITY SYSTEM LOCKED ME DOWN SO THE CAR WILL NOT START. THE FIRST INCIDENT I WAS DRIVING DOWN THE ROAD AND MY SECURITY LIGHT STARTED FLASHING THEN THE CAR QUIT. I PULLED OVER AS FAST AS I COULD AND PLAYED WITH THE GEAR LEVER AND KEY AND GOT THE CAR RESTARTED. SO AFTER THAT I HAD TO GET A NEW KEY AND HAVE IT PROGRAMED TO THE CAR AND WAS TOLD... Read more
Incident date: Apr 1, 2011
THE AIRBAG SEAT SENSOR HAS FAILED AND RENDERED THE PASSANGER SIDE AIRBAG NON-WORKING. THE REPAIR IS IN THE RANGE OF $1,000, SO I HAVE NO CHOICE BUT TO DRIVE WITHOUT AN AIRBAG.
Incident date: Dec 1, 2011
THE CAR CONSTANTLY WILL NOT TURN ON WHEN YOU ENTER IT. YOU HAVE TO LEAVE THE KEY IN THE ON POSITION FOR 15 MINUTES AND THEN TURN IT OFF AND BACK ON AGAIN IN ORDER FOR IT TO START. IT HAS ALREADY HAD A $400 IGNITION REPLACEMENT AND I AM VERY FRUSTRATED WITH THIS PROBLEM.
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Jul 15, 2015
Incident date: Jul 1, 2015
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE LOCAL GM DEALERSHIP INFORMED THE CONSUMER, THEY DO NOT REPLACE THE IGNITION SWITCH. ALL THEY DO, IS INSERT A SMALL PLASTIC RING IN THE KEY, SO THE CONSUMER CANNOT ATTACH A LARGER KEY RING TO THE KEY. THE CONSUMER BELIEVED IT WAS VERY DECEPTIVE AND IT WENT AGAINST THE INTENT OF FIXING THE PROBLEM. *J... Read more
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Incident date: Nov 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE IN REVERSE, THE POWER STEERING SEIZED AND THE VEHICLE CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TORQUE SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash
Incident date: May 8, 2013
WHEN DRIVING AT LOW SPEEDS (USUALLY BELOW 20 MPH) THE POWER STEERING LOCKS AND I HAVE NO CONTROL OF THE STEERING. THIS HAS HAPPENED OCCASIONALLY OVER THE PAST 2-3 YEARS IF I CAN REMEMBER CORRECTLY. IT USUALLY HAPPENS WHEN THE VEHICLE IS A STOP (IE, STOP SIGN, RED LIGHT, DRIVE-THRU). EACH TIME IS HAS HAPPENED I'VE HAD TO PULL THE VEHICLE OVER, TURN THE VEHICLE OFF, THEN RESTART THE IGNITION. IT MOS... Read more
Incident date: Jan 1, 2015
THE HEADLAMP SOCKET HAS BLOWN OUT 3 LIGHT BULBS SINCE JANUARY (IT IS NOW JULY). THE SOCKET HAS TOTALLY MELTED AND PARTS OF IT HAVE BROKEN OFF MAKING IT IMPOSSIBLE TO REPLACE THE BULB AGAIN. THE SOCKET AND BULB HAVE BURN MARKS ON THEM.
Fire
Incident date: Jun 26, 2013
MY VEHICLE WAS RECALLED LAST YEAR DUE TO A PROBLEM WITH THE BODY CONTROL MODULE. I BROUGHT MY VEHICLE TO A LOCAL GM DEALER TO BE "FIXED" AND NOW MY CAR IS HAVING THE EXACT SAME PROBLEMS AS BEFORE: LOSS OF CRUISE CONTROL, MALFUNCTIONING BRAKE LIGHTS, LOSS OF TRACTION CONTROL, DIFFICULTY SHIFTING GEAR OUT OF PARK POSITION. THESE PROBLEMS BEGAN OCCURRING IN 2013. GM SHOULD HAVE TOLD CUSTOMERS THAT... Read more
Incident date: Jun 26, 2013
MY VEHICLE WAS RECALLED LAST YEAR DUE TO A PROBLEM WITH THE BODY CONTROL MODULE. I BROUGHT MY VEHICLE TO A LOCAL GM DEALER TO BE "FIXED" AND NOW MY CAR IS HAVING THE EXACT SAME PROBLEMS AS BEFORE: LOSS OF CRUISE CONTROL, MALFUNCTIONING BRAKE LIGHTS, LOSS OF TRACTION CONTROL, DIFFICULTY SHIFTING GEAR OUT OF PARK POSITION. THESE PROBLEMS BEGAN OCCURRING IN 2013. GM SHOULD HAVE TOLD CUSTOMERS THAT... Read more
Incident date: Jun 26, 2013
MY VEHICLE WAS RECALLED LAST YEAR DUE TO A PROBLEM WITH THE BODY CONTROL MODULE. I BROUGHT MY VEHICLE TO A LOCAL GM DEALER TO BE "FIXED" AND NOW MY CAR IS HAVING THE EXACT SAME PROBLEMS AS BEFORE: LOSS OF CRUISE CONTROL, MALFUNCTIONING BRAKE LIGHTS, LOSS OF TRACTION CONTROL, DIFFICULTY SHIFTING GEAR OUT OF PARK POSITION. THESE PROBLEMS BEGAN OCCURRING IN 2013. GM SHOULD HAVE TOLD CUSTOMERS THAT... Read more
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC MONTANA. THE CONTACT STATED THAT THE POWER SLIDING DOOR WOULD NOT LATCH WHEN CLOSING, CAUSING THE DOOR TO OPEN WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LATCH FAILED. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 01V067000 (LATCHES/LOCKS/LINK... Read more
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Incident date: Jul 10, 2015
ON DELIVERY OF 2006 PONTIAC TORRENT ON JULY 10, 2015, I EXPERIENCED WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE OVERWHELMING SMELL OF GAS FUEL EMITTING WITHIN THE INTERIOR. I ALSO NOTICED AFTER LEAVING THE DEALERSHIP THE MOTOR BEGAN TO SOUND AS IF I WAS ESCALATING INTO THE ATMOSPHERE ON AN AIRPLANE TO 13000 FEET IN THE AIR. THE VEHICLE IS VERY INVITING, HOWEVER; THE EXTERIOR PAINT AS WELL AS THE... Read more
Incident date: Jul 10, 2015
ON DELIVERY OF 2006 PONTIAC TORRENT ON JULY 10, 2015, I EXPERIENCED WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE OVERWHELMING SMELL OF GAS FUEL EMITTING WITHIN THE INTERIOR. I ALSO NOTICED AFTER LEAVING THE DEALERSHIP THE MOTOR BEGAN TO SOUND AS IF I WAS ESCALATING INTO THE ATMOSPHERE ON AN AIRPLANE TO 13000 FEET IN THE AIR. THE VEHICLE IS VERY INVITING, HOWEVER; THE EXTERIOR PAINT AS WELL AS THE... Read more
Incident date: Jun 5, 2012
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE REAR WINDOW WIPER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REPLACED THE MOTOR INDEPENDENTLY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA... Read more
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED IN THE IGNITION TO THE ON POSITION, THE ENGINE MADE AN ABNORMAL NOISE BEFORE STARTING. ALSO, WHEN THE ENGINE WAS RUNNING, THE ENTIRE VEHICLE VIBRATED INTENSELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SERVICE WAS REFUSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
PONTIAC
GRAND PRIX
(2002) - AIR BAGS
Jul 14, 2015
Incident date: May 13, 2013
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THROUGH AN INTERSECTION AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. PRIOR TO THE CRASH, THE IGNITION SWITCH FAILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2002) - ELECTRICAL SYSTEM
Jul 14, 2015
Incident date: May 13, 2013
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THROUGH AN INTERSECTION AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. PRIOR TO THE CRASH, THE IGNITION SWITCH FAILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jul 14, 2015
Incident date: Apr 3, 2013
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING FROM THE VALVE COVER GASKET ON THE EXHAUST MANIFOLD AND ENGINE BLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 90,000.
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Incident date: Jul 10, 2015
MY DAUGHTER WAS DRIVING THE CAR AND WAS STOPPED BY A POLICE OFFICER BECAUSE FLUID WAS COMING FROM THE VEHICLE. IT TURNS OUT THAT A FITTING ON THE GAS TANK BROKE AND FUEL WAS BEING PUMPED OUT OF THE VEHICLE AT A HIGH RATE. THIS IS A VERY HAZARDOUS SITUATION AND DEFECTIVE PLASTIC FITTINGS SHOULD NOT BE ALLOWED ON VEHICLES.
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 27 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS THEN DRIVEN TO AN AUTO PART STORE FOR ANOTHER DIAGNOSTIC TESTING. THE ATTENDANT AT THE STORE STATED THAT THE ELECT... Read more
PONTIAC
BONNEVILLE
(2002) - ELECTRICAL SYSTEM
Jul 13, 2015
Incident date: Nov 2, 2013
IGNITION SWITCH, ENGINE CONTROL MODULE & SECURITY/THEFT MODULE WERE ALL REPLACED BECAUSE AUTO WAS INOPERABLE DUE TO THEIR FAILURE. THE MOBILE MECHANIC CHARGED $616.22 FOR PARTS, $1215.00 FOR LABOR & $13.08 FOR A HAZARDOUS WASTE FEE, TOTAL REPAIR WAS $1844.30. PLEASE SEND EMAIL SO I CAN SCAN DETAILED INVOICE OF REPAIR.