Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 25, 2015
TL* THE CONTACT OWNS A COSCO SAFETY SEAT LIGHT AND COMFY SAFETY SEAT (NA), MODEL NUMBER: IC-108BVN (NA). THE SEAT WAS MANUFACTURED ON NOVEMBER 6, 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 1996 PONTIAC FIREBIRD. THE CONTACT STATED THAT THE BOTTOM LEFT LATCH BECAME DIFFICULT TO RELEASE WHEN REMOVING THE CHILD SEAT. THE CONTACT STATED THAT A SCREWDRIVER WAS NEEDED TO DEPRESS THE LATCH IN ORDER TO... Read more
Incident date: Jul 19, 2015
MY 2008 PONTIAC G6 AIRBAG LIGHT HAS COME ON AND NOW STAYED ON FOR A WEEK. I HAVE HAD IT COME ON AND STAY ON FOR A DAY OR SO AND THEN SHUT OFF. THIS TIME IT HAS NOT SHUT OFF. I JUST GOT BACK FOR THE REPAIR SHOP AND WAS TOLD IT IS THE PASSENGER SEAT MODULE WHICH IS THE PROBLEM. TO GET IT REPLACED IS OVER $800. THIS PART BEING DEFECTIVE SHUTS THE WHOLE AIRBAG SYSTEM OFF AND NOW IN THE EVENT OF A... Read more
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 30 MPH, THE POWER STEERING STIFFENED WHILE MAKING A RIGHT TURN INTO TRAFFIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 145,591.
Incident date: Aug 28, 2014
WHEN TRYING TO TURN ON MY CAR IT WONT START AND A SECURITY MESSAGE TURNS ON ON DASHBOARD.I ALWAYS HAVE TO WAIT ATLEAST 10 MINUTES FOR THE SECURITY MESSAGE TO DISAPPEAR,BUT LATELY IT DOES IT TWICE IN A ROW CAUSING ME TO WAIT 20-25 MINITES FOR THE ENGINE TO TURN ON. ALSO THE CAR TURNS OFF WHILE ON PARKED POSITION.
Incident date: Sep 17, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT 40 MPH, THE VEHICLE PULLED TO THE LEFT SIDE OF THE ROAD INTO ONCOMING TRAFFIC. THE CONTACT AVOIDED A CRASH. THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE FAILURE RECURRED EACH TIME WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE W... Read more
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Jul 24, 2015
Incident date: Mar 27, 2015
BEGINNING APPROXIMATELY THE END OF MARCH, WHILE DRIVING AT NIGHT, BOTH OF MY LOW BEAM HEADLIGHTS HAVE GONE OUT AT THE SAME TIME. THEY CAME RIGHT BACK ON AT THAT TIME SO I THOUGHT I HIT A SWITCH. SOMETIME IN MAY IT HAPPENED AGAIN, BUT THE LIGHTS WOULD NOT GO BACK ON SO I USED MY HI BEAMS. THE LOW BEAMS WORKED FINE IN THE MORNING. THIS HAS HAPPENED ABOUT 3 MORE TIMES SINCE THEN AND IS BECOMING M... Read more
PONTIAC
GRAND PRIX
(2007) — VISIBILITY/WIPER
Jul 24, 2015
Incident date: Mar 27, 2015
BEGINNING APPROXIMATELY THE END OF MARCH, WHILE DRIVING AT NIGHT, BOTH OF MY LOW BEAM HEADLIGHTS HAVE GONE OUT AT THE SAME TIME. THEY CAME RIGHT BACK ON AT THAT TIME SO I THOUGHT I HIT A SWITCH. SOMETIME IN MAY IT HAPPENED AGAIN, BUT THE LIGHTS WOULD NOT GO BACK ON SO I USED MY HI BEAMS. THE LOW BEAMS WORKED FINE IN THE MORNING. THIS HAS HAPPENED ABOUT 3 MORE TIMES SINCE THEN AND IS BECOMING M... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Jul 24, 2015
Incident date: Mar 27, 2015
BEGINNING APPROXIMATELY THE END OF MARCH, WHILE DRIVING AT NIGHT, BOTH OF MY LOW BEAM HEADLIGHTS HAVE GONE OUT AT THE SAME TIME. THEY CAME RIGHT BACK ON AT THAT TIME SO I THOUGHT I HIT A SWITCH. SOMETIME IN MAY IT HAPPENED AGAIN, BUT THE LIGHTS WOULD NOT GO BACK ON SO I USED MY HI BEAMS. THE LOW BEAMS WORKED FINE IN THE MORNING. THIS HAS HAPPENED ABOUT 3 MORE TIMES SINCE THEN AND IS BECOMING M... Read more
Incident date: Jul 31, 2012
I'M THE ORIGINAL OWNER OF THIS 2003 PONTIAC VIBE. THE FRONT HOOD AND THE WHOLE ROOF OF MY CAR HAS ALL OF IT'S PAINT ALMOST GONE.THE REST OF THE CARS PAINT IS GOOD BUT NOT THE FRONT HOOD AND WHOLE ROOF. THANK YOU *TR
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCL... Read more
Incident date: Dec 12, 2014
I HAVE CHANGED MYDRIVER SIDE HEAD LIGHT 3 TIMES SINCE DECEMBER, EVERYTIME IT'S CHANGED IT BLOWS WITHIN 3DAYS. ON MY ATTEMPT TO CHANGE IT TODAY 7/24/15, I NOTICED THE WIRE HARNESS IS MELTED.WHILE RESEARCHING PARTS AND COST FOR REPAIR I NOTICED A LOT OF COMPLAINTS ABOUT THE DRIVERSIDE HEAD LIGHT WIRE HARNESS MELTING. I WILL DEFINITELY HAVE TO GET IT REPLACED, IM SURE ITS A FIRE HAZZARD AND I WOULD ... Read more
Incident date: Jul 1, 2013
PASSENGER AIRBAG SEAT SENSOR HAS FAILED. NUMBER OF SOLSTICE OWNERS IN MY CAR CLUB HAVE THIS SAME ISSUE. EXPENSIVE DEALERSHIP REPAIR COST CONSIDERING THE VALUE OF THE CAR.
Incident date: Apr 20, 2015
THE SOLSTICE MAINTENANCE LIGHT ON THE DASH COMES ON INTERMITTENTLY READING "ESC SERVICE". WITH THAT THE BRAKE LIGHTS WOULD COME ON AND STAY ON WITHOUT THE BRAKE PEDAL BEING PUSHED. AFTER SHUTTING THE CAR OFF IT WOULD RESET ITSELF. NOW, AS SOON AS WE START THE CAR, THE BRAKE LIGHTS COME ON AND ARE STAYING ON WITHOUGHT THE BRAKE PEDAL BEING PUSHED AND THERE IS NO ESC SERVICE LIGHT INDICATION LIGH... Read more
Incident date: Apr 20, 2015
THE SOLSTICE MAINTENANCE LIGHT ON THE DASH COMES ON INTERMITTENTLY READING "ESC SERVICE". WITH THAT THE BRAKE LIGHTS WOULD COME ON AND STAY ON WITHOUT THE BRAKE PEDAL BEING PUSHED. AFTER SHUTTING THE CAR OFF IT WOULD RESET ITSELF. NOW, AS SOON AS WE START THE CAR, THE BRAKE LIGHTS COME ON AND ARE STAYING ON WITHOUGHT THE BRAKE PEDAL BEING PUSHED AND THERE IS NO ESC SERVICE LIGHT INDICATION LIGH... Read more
Incident date: Apr 20, 2015
THE SOLSTICE MAINTENANCE LIGHT ON THE DASH COMES ON INTERMITTENTLY READING "ESC SERVICE". WITH THAT THE BRAKE LIGHTS WOULD COME ON AND STAY ON WITHOUT THE BRAKE PEDAL BEING PUSHED. AFTER SHUTTING THE CAR OFF IT WOULD RESET ITSELF. NOW, AS SOON AS WE START THE CAR, THE BRAKE LIGHTS COME ON AND ARE STAYING ON WITHOUGHT THE BRAKE PEDAL BEING PUSHED AND THERE IS NO ESC SERVICE LIGHT INDICATION LIGH... Read more
Incident date: Jul 23, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Jul 23, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Jun 1, 2009
THE BRAKE LIGHTS ARE ILLUMINATED WHILE THE BRAKE PEDAL IS NOT COMPRESSED! THIS PROBLEM HAS BEEN ON GOING SINCE JUNE 2009,THE VEHICLE HAS HAD THE RECALLS PREFORMED AND THE PROBLEM WITH THE BRAKE LIGHT HAS NOT BEEN RESOLVED!!!! THIS IS A SAFETY ISSUE!!!
Incident date: Jun 1, 2009
THE BRAKE LIGHTS ARE ILLUMINATED WHILE THE BRAKE PEDAL IS NOT COMPRESSED! THIS PROBLEM HAS BEEN ON GOING SINCE JUNE 2009,THE VEHICLE HAS HAD THE RECALLS PREFORMED AND THE PROBLEM WITH THE BRAKE LIGHT HAS NOT BEEN RESOLVED!!!! THIS IS A SAFETY ISSUE!!!
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 14, 2015
I TOOK MY CAR TO MIKE MORGAN BUICK GMC OF SHREVEPORT LOUISIANA FOR THE RECALL REPAIR OF THE FRONT PASSENGER AIRBAG INFLATOR MODULE. FIVE DAYS LATER MY AIRBAG WARNING LIGHT COMES ON. I TAKE MY CAR BACK TO MIKE MORGAN BUICK GMC. THEY INFORM ME THE WARNING LIGHT STEMS FROM THE STEERING WHEEL AIRBAG AND THEY ONLY "REPAIRED" OR "TAMPERED" WITH THE PASSENGER SIDE AIR BAG. I WILL HAVE TO PAY $922 TO HAVE... Read more
Incident date: Jun 9, 2015
ON JUNE 9, 2015 I WAS DRIVING THE VEHICLE WITH A PASSENGER. WHILE DRIVING THE ?SERVICE AIR BAG? MESSAGE APPEARED ON THE DASHBOARD AS WELL AS THE RED LIGHT AIR BAG INDICATOR. I STOPPED THE VEHICLE TURNED THE ENGINE OFF THEN BACK ON. THE ?SERVICE AIR BAG? MESSAGE AND THE RED LIGHT DID NOT RE-APPEAR. I DROVE THE VEHICLE HOME WITH NO FURTHER PROBLEMS....SOMETIME LATER THAT DAY I STARTED THE CAR WITHOU... Read more
Incident date: Jul 21, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE REVERSING AT APPROXIMATELY 3 MPH INTO A PARKING SPACE, THE VEHICLE FAILED TO SHIFT BACK INTO DRIVE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY THE DEALER FOR A TRANSMISSION SHIFT CABLE FAILURE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER... Read more
Incident date: Mar 5, 2015
I RANDOMLY STARTED SMELLING GAS WAS DRIVING ONE DAY AND BREAKS STOPPED WORKING AND CAR RANDOMLY DIES WHILE TURNING A CORNER
Incident date: Mar 5, 2015
I RANDOMLY STARTED SMELLING GAS WAS DRIVING ONE DAY AND BREAKS STOPPED WORKING AND CAR RANDOMLY DIES WHILE TURNING A CORNER
Incident date: Mar 5, 2015
I RANDOMLY STARTED SMELLING GAS WAS DRIVING ONE DAY AND BREAKS STOPPED WORKING AND CAR RANDOMLY DIES WHILE TURNING A CORNER
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Aug 15, 2013
I'M NOT SURE POLICE AND FIRE DEPARTMENTS, MEDIA COVERAGE MADE THE LOCAL ISSUES IN COLORADO SPRINGS, COLORADO.
Fire
Incident date: Jan 1, 2015
IN 2013, MY CAR WAS SERVICED FOR A RECALL THAT INCLUDED THE GEAR SELECTOR CABLE FOR MY PONTIAC G6. THE RECALL WAS SENT OUT IN ORDER TO REPLACE FAULTY GEAR SELECTOR CABLES THAT COULD BREAK AND FAIL TO DISPLAY THE CORRECT GEAR POSITION. THIS COULD LEAD TO THE VEHICLE BEING PLACED IN NEUTRAL WHEN THE SELECTOR SAID PARK. MY CAR UNDERWENT THE REQUIRED REPAIRS AND THEN, 14 MONTHS LATER, EXPERIENCED ... Read more
Incident date: Jul 7, 2015
KEEP SAYING SERVICE PARKING LITE CHANGE LIGHT BULB CHECK FUSES CANNOT FIX PROBLEM.
Incident date: Jul 7, 2015
KEEP SAYING SERVICE PARKING LITE CHANGE LIGHT BULB CHECK FUSES CANNOT FIX PROBLEM.
Incident date: Jan 1, 2012
WIRING HARNESS BETWEEN BODY & DRIVER'S DOOR IS TOO SHORT, & SUBSEQUENTLY STRETCHES, FRAYS & BREAKS THE WIRES, RESULTING IN FAILURE OF VARIOUS DOOR COMPONENTS: POWER DOOR LOCK, POWER WINDOW, SIDE MIRROR CONTROL, DOOR CHIME, & DOOR STEREO SPEAKERS. THE PASSENGER DOOR PROBABLY HAS SAME ISSUE, BUT SINCE THIS DOOR IS USED LESS, THE ISSUE OCCURS LESS OFTEN. THERE ARE NUMEROUS INSTANCES OF THIS FROM H... Read more
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Incident date: Jul 17, 2015
I WAS PULLING MY CAR OUT OF A PARKING LOT ONTO A BUSY STREET WHEN THE CAR JUST SHUT OFF. NO WARNING SIGNS WERE GIVEN, JUST TURNED OFF, LEAVING ME HALF WAY PULLED INTO TRAFFIC. HAD TO SHUT THE IGNITION OFF AND RESTART THE CAR. *TR
Incident date: Jul 14, 2015
PASSENGER AIRBAG SENSORS FAILED AT 50,000 MILES
Incident date: May 1, 2015
AIR BAG SERVICE LIGHT KEEPS COMING ON. THIS OCCURS AT RANDOM TIMES, NOT JUST WENT STARTING THE CAR. WANTING TO KNOW IF OTHER PONTIAC SOLSTICES ARE HAVING THE SAME PROBLEM AND IF THIS WILL BE PART OF THE AIR BAG RECALL.
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHEN OPENING THE REAR LIFTGATE DOOR, THE DOOR WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD SUDDENLY CLOSE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: Jan 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE ATTEMPTING TO START THE VEHICLE, IT HESITATED TO START. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Incident date: Mar 10, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT AFTER SERVICING THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ENGINE WAS STARTED AND SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. MA 10/8 UPDATED 11... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THEY HAD NOT YET DETERMINED A REMEDY TO CORRECT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Jul 16, 2015
Incident date: May 16, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE TRAVELING LESS THAN 15 MPH TO ENTER A DRIVE THRU, THE STEERING WHEEL LOCKED TO THE RIGHT AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD EXTREME DIFFICULTY UNLOCKING THE STEERING WHEEL AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART THE NEXT DAY AND IT WAS DRIVEN TO A REPAIR ... Read more
Crash
PONTIAC
GRAND PRIX
(2006) — STEERING
Jul 16, 2015
Incident date: May 16, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE TRAVELING LESS THAN 15 MPH TO ENTER A DRIVE THRU, THE STEERING WHEEL LOCKED TO THE RIGHT AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD EXTREME DIFFICULTY UNLOCKING THE STEERING WHEEL AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART THE NEXT DAY AND IT WAS DRIVEN TO A REPAIR ... Read more
Crash
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP AND SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN RESET THE CODES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TEST DROVE THE VEHICLE, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE V... Read more
Incident date: Jul 13, 2015
I HAD ALL 3 OF THE RECALLS FIXED AT PHIL SMITH CHEVROLET IN LAUDERHILL FLORIDA ABOUT 4-6 MONTHS AGO. THEY REPLACED A PART ON MY GEAR SHIFT TO KEEP THE VEHICLE FROM COMING OUT OF GEAR. I WAS GETTING IN MY VEHICLE TO LEAVE & AS I TRIED TO START IT THE CAR BEGAN ROLLING BACKWARDS WHILE STILL IN PARK. THE PART THEY REPLACED 4-6 MONTHS AGO TO RECTIFY THE RECALL ON THIS BROKE. THANK GOD MY HUSBAND WAS H... Read more
Incident date: Mar 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDAT... Read more
Incident date: Feb 3, 2014
TL* THE CONTACT OWNED A 2005 PONTIAC G6. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED AND THE VEHICLE ROLLED OVER MULTIPLE TIMES INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBE... Read more
Crash
1 injured