Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 1, 2010
KEY STUCK IN IGNITION ONCE CAR TURNED OFF. THIS HAS HAPPENED INTERMITTENTLY SINCE FIRST OCCURRED IN 2010. THE ONLY WAY TO REMOVE KEY IS TO OVERRIDE PARK SHIFT INDICATOR, WHICH WOULD ALLOW KEY TO BE REMOVED WHILE VEHICLE IN MOTION, THEREBY DISABLING POWER STEERING AND BRAKING. THERE IS NO FIX THAT DOES NOT INVOLVE OVERRIDING PARK SHIFT INDICATOR PER DEALER.
PONTIAC
BONNEVILLE
(2001) - UNKNOWN OR OTHER
Aug 11, 2015
Incident date: Mar 25, 2015
I JUST CURRENTLY BOUGHT THIS VEHICLE IN MARCH WHEN I GOT NO LIGHTS OR ANYTHING WAS ON A COUPLE DAYS LATER MY ENGINE LIGHT CAME ON AND THE BRAKE LIGHTS CAME ON SAYING THAT MY TRACK IS OFF ALSO WHEN I TRY TO GO OVER 50 MILES PER HOUR THE CAR SHAKES REALLY BAD I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME THEY DID NOT HAVE A MECHANIC TO LOOK AT IT AND IT HAPPEN TO ME 3 TIMES WHEN I TOOK IT THERE.
Incident date: Jun 1, 2015
WHILE DRIVING TO WORK ONE DAY I NOTICED MY STEERING WHEEL START TO RATTLE WHILE SITTING STILL AT A RED LIGHT. LATER I BEGAN FEELING THE STEERING WHEEL JERK TO THE LEFT. THESE PROBLEMS HAVE ONLY GOTTEN WORSE AND THIS IS VERY DANGEROUS. IT IS A STRUGGLE TO DRIVE TO WORK AND BACK TRYING TO KEEP MY CAR IN LINE. IT NOW SWERVES BOTH WAYS AND SOMETIMES WILL NOT GO STRAIGHT. I HAVE TAKEN IT TO GM BUT THER... Read more
Incident date: Aug 1, 2015
DRIVERS SIDE HEADLIGHT WAS OUT. REPLACED IT, WENT BACK OUT WITHIN A WEEK. HAVE READ SEVERAL COMPLAINTS ABOUT THIS ON WEBSITES, AND IT SEEMS THAT GENERAL MOTORS IS AWARE OF THIS PROBLEM FOR YEARS, BUT NO RECALL. WHY? REPLACING BULBS IS COSTLY, AND NOT TO MENTION DANGEROUS WHEN YOU THINKS YOU HAVE HEADLIGHTS AND DON'T. ALSO CAUSE FOR POLICE TO PULL U OVER. WHY HAS GM DONE NOTHING TO HELP ITS CUSTOME... Read more
Incident date: Jun 30, 2015
I WAS IN AN ACCIDENT ON MY WAY HOME FROM WORK. SINCE THE ACCIDENT, WHEN I TURN MY STEERING WHEEL TO THE RIGHT, THERE IS A SCREECHING OR SQUEALING SOUND. THE SOUND IS PRESENT WHEN TURNING THE WHEEL TO THE LEFT BUT NO WHERE NEAR AS BAD. I TOLD THE INSURANCE ADJUSTER WHEN HE CAME OUT AND HE TOLD ME TO TELL MY MECHANIC. DURING THE FIRST ROUND OF MY CAR GOING TO THE SHOP, MY MECHANIC COULDN'T RECREATE ... Read more
Crash
Incident date: Jun 30, 2015
I WAS IN AN ACCIDENT ON MY WAY HOME FROM WORK. SINCE THE ACCIDENT, WHEN I TURN MY STEERING WHEEL TO THE RIGHT, THERE IS A SCREECHING OR SQUEALING SOUND. THE SOUND IS PRESENT WHEN TURNING THE WHEEL TO THE LEFT BUT NO WHERE NEAR AS BAD. I TOLD THE INSURANCE ADJUSTER WHEN HE CAME OUT AND HE TOLD ME TO TELL MY MECHANIC. DURING THE FIRST ROUND OF MY CAR GOING TO THE SHOP, MY MECHANIC COULDN'T RECREATE ... Read more
Crash
Incident date: Aug 1, 2015
BACKING OUT OF MY GARAGE,THE SERVICE AIR BAG LIGHT CAME ON FOR THE PASSENGER AIR BAG..THE PASSENGER AIR BAG LIGHT STAYS ON SHOWING THIS AIR BAG IS NOT WORKING.I FEEL LIKE THIS IS A SAFETY ISSUE WITH PASSENGER AIR BAG NOT WORKING,I CALLED ON STAR AND THEY GAVE ME A CODE B0081 SAYING I SHOULD A TAKE TO DEALER. I CALLED PONTIAC AND THEY TOLD ME UNLESS THERE IS A RECALL,THE COST TO REPAIR IS ON ME.... Read more
Incident date: Feb 1, 2006
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE VEHICLE WAS STARTED, THE STARTER MALFUNCTIONED AND THE SERVICE ENGINE AND SECURITY SYSTEM LIGHTS ILLUMINATED. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED NORMALLY AFTER TEN MINUTES. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SECURITY SYSTEM WAS FAULTY AND NEEDED TO BE R... Read more
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash
1 injured
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash
1 injured
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2002) - VISIBILITY/WIPER
Aug 8, 2015
Incident date: Jul 18, 2015
AFTER A RAIN STORM WIPERS DID NOT GO TO THE ORIGINAL POSITION WHEN WIPERS WERE IN "OFF" POSITION, THEY STAYED IN AN UPRIGHT POSITION. I HAD A REPLACEMENT WIPER MOTOR INSTALLED AND WHEN USING THE DELAY SPEED IT STOPS IN THE UPRIGHT POSITION FOR A MINUTE AND REPEATS THAT DURING THE WIPING CYCLE. ANOTHER 2 MOTORS WERE INSTALLED WITH THE SAME PROBLEMS. TILL THIS DAY I STILL HAVING THIS PROBLEM. I ... Read more
Incident date: Aug 7, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 25, 2015
CAR TRAVELED OFF THE HIGHWAY, HIT TWO TRESS AND ROLLED OVER AND NO AIR BAGS DEPLOYED. (PER PICTURES POLICE REPORT AND TESTIMONY)
Crash
2 injured
Incident date: Jul 1, 2014
RECEIVED ANOTHER NOTICE ABOUT DEFECTIVE AIRBAG THAT NOTHING CAN BE DONE ABOUT YET AND IT'S BEEN OVER A YEAR SINCE NOTICE OF THE DEFECT. NO IDEA WHEN REPAIR WILL BE AVAILABLE AND DURING ALL THE WAIT TIME, NOTICE SAYS FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. UNACCEPTABLE A YEAR LATER THE ISSUE REMAINS WITH NO REPAIR AVAILABLE AND UNSURE WHEN IT WILL BE. AS A FAMILY OF 5, VERY INCONVENIENCED N... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAG SYSTEM) WAS RECEIVED IN MARCH 2015 AND 15V285000 (AIR BAGS SYSTEMS) IN AUGUST 2015. AFTER CONTACTING THE DEALER MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COU... Read more
Incident date: Mar 30, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS), HOWEVER, THE PARTS TO PERFORM THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A F... Read more
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 6, 2015
I RECEIVED A LETTER FROM FROM GM (GM RECALL NUMBER 14491A) IN REGARDS TO THE FRONT PASSENGER AIRBAG....I CALLED GM AND WAS TOLD THAT THE PART TO REPAIR THE AIRBAG PROBLEM WOULD NOT BE AVAILABLE UNTIL MAYBE THE 2ND HALF OF 2016 AND NOT TO USE THE FRONT PASSENGER SEAT...IS THIS FOR REAL? IN OTHER WORDS I HAVE A CAR THAT I NOW CANNOT USE FOR AT LEAST A YEAR. I SPOKE WITH A JOHN WHO SAID TO CONTACT ... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE UPON CONTACTING TWO DEALERS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE REC... Read more
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 4, 2015
MY DAUGHTER WENT TO START HER PONTIAC GRAND AM 2004. IT WOULD NOT START, AND THE SECURITY LIGHT IN DASH WAS FLASHING. THIS HAPPENED 3 TIMES IN 1 AND HALF HOURS. IT WAS PARKED IN FRONT OF THE HOUSE 2 TIMES, AND ONCE WHEN I ACCOMPANIED HER TO FILL UP FOR GAS. THIS HAS HAPPENED 3 TIMES WITH ME DRIVING HER CAR IN THE PAST 8 MONTHS. AND HAS HAPPENED ATLEAST ONCE A WEEK WITH MY DAUGHTER THE PAST 4 MONTH... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE VEHICLE FUEL PUMP FAILED. THE CONTACT NOTICED THAT A STRONG FUEL ODOR EMITTED FROM THE VEHICLE AND FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP TUBE FRACTURED CAUSING THE FUEL TO LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE W... Read more
Incident date: May 30, 2015
PASSENGER AIR BAG SENSOR, INTERMITTENT FAILURE. THIS HAS HAPPENED MULTIPLE TIMES WHILE MY WIFE HAS BEEN SEATED IN THE PASSENGER SEAT. THIS IS A KNOWN AND COMMON PROBLEM WITH THE PONTIAC SOLSTICE. THE AIR BAG SENSOR DOES NOT ALWAYS RECOGNIZE A PASSENGER AND TURNS OFF WHILE PASSENGER IS SEATED IN THE PASSENGER SEAT. THIS IS A KNOWN DEFECT THROUGHOUT THE SOLSTICE COMMUNITY. THE AVERAGE REPAIR COST I... Read more
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVA... Read more
Incident date: Sep 1, 2005
I AM FILING A COMPLAINT ABOUT THE FRONT PASSENGER AIRBAG INFLATOR RECALL (NHTSA RECALL # 15V285; GM RECALL # N140491), FOR WHICH I RECEIVED A LETTER YESTERDAY. I AM VERY DISTURBED TO BE TOLD THAT, UNTIL THE NECESSARY REPLACEMENT PART IS AVAILABLE, AND WITH ONLY THE ASSURANCE THAT GM (AND PRESUMABLY TOYOTA) IS "WORKING AS QUICKLY AS POSSIBLE TO CORRECT THIS CONDITION," I SHOULD NOT OPERATE THE C... Read more
PONTIAC
BONNEVILLE
(2005) - AIR BAGS
Aug 4, 2015
Incident date: Aug 1, 2015
STARTED UP MY CAR AND THE AIR BAG LIGHT WENT ON AND WON'T GO OFF. ALSO HAVING PROBLEMS WITH ELECTRICAL LIGHTS IN THE DASH. PART OF THE LIGHTS FOR THE SPEEDOMETER/AIR-CONDITIONER BUTTONS ARE ONLY 1/2 WORKING AND PART OF THE LIGHTS ON THE RADIO DON'T LIGHT UP EITHER. AFTER READING SEVERAL OF THESE IT SOUNDS LIKE THIS IS A BIG ISSUE WITH THIS MODEL OF CAR.
PONTIAC
BONNEVILLE
(2005) - ELECTRICAL SYSTEM
Aug 4, 2015
Incident date: Aug 1, 2015
STARTED UP MY CAR AND THE AIR BAG LIGHT WENT ON AND WON'T GO OFF. ALSO HAVING PROBLEMS WITH ELECTRICAL LIGHTS IN THE DASH. PART OF THE LIGHTS FOR THE SPEEDOMETER/AIR-CONDITIONER BUTTONS ARE ONLY 1/2 WORKING AND PART OF THE LIGHTS ON THE RADIO DON'T LIGHT UP EITHER. AFTER READING SEVERAL OF THESE IT SOUNDS LIKE THIS IS A BIG ISSUE WITH THIS MODEL OF CAR.
Incident date: Aug 1, 2015
SERVICE AIR BAG NOTICE DISPLAYED, RED AIR BAD WARNING IDIOT LIGHT ON AND THE PASSENGER AIR BAG INDICATOR LIGHT SHOWS OFF EVEN THOUGH A PASSENGER WAS IN THE SEAT. TRIED POWERING THE CAR OFF AND ON WITH SAME RESULT. THIS IS A MAJOR SAFETY ISSUE IS THE PASSENGER IS NOT PROTECTED WHILE RIDING IN THE VEHICLE. I HAVE SINCE READ THAT MANY REPORTS OF THE SAME ISSUE HAVE BEEN REPORTED AND NO SAFETY RECA... Read more
Incident date: Aug 1, 2015
SERVICE AIR BAG NOTICE DISPLAYED, RED AIR BAD WARNING IDIOT LIGHT ON AND THE PASSENGER AIR BAG INDICATOR LIGHT SHOWS OFF EVEN THOUGH A PASSENGER WAS IN THE SEAT. TRIED POWERING THE CAR OFF AND ON WITH SAME RESULT. THIS IS A MAJOR SAFETY ISSUE IS THE PASSENGER IS NOT PROTECTED WHILE RIDING IN THE VEHICLE. I HAVE SINCE READ THAT MANY REPORTS OF THE SAME ISSUE HAVE BEEN REPORTED AND NO SAFETY RECA... Read more
Incident date: Aug 1, 2015
SERVICE AIR BAG NOTICE DISPLAYED, RED AIR BAD WARNING IDIOT LIGHT ON AND THE PASSENGER AIR BAG INDICATOR LIGHT SHOWS OFF EVEN THOUGH A PASSENGER WAS IN THE SEAT. TRIED POWERING THE CAR OFF AND ON WITH SAME RESULT. THIS IS A MAJOR SAFETY ISSUE IS THE PASSENGER IS NOT PROTECTED WHILE RIDING IN THE VEHICLE. I HAVE SINCE READ THAT MANY REPORTS OF THE SAME ISSUE HAVE BEEN REPORTED AND NO SAFETY RECA... Read more
Incident date: Jul 21, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTAC STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE FAILED TO RESTART AFTER SHUTTING OFF THE ENGINE. THE FAILURE WAS NOT EXPERIENCED BEFORE THE RECALL WAS SERVICED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, UPON RECHARGING THE BATTERY, THE FAILURE CONTINUED. THE MANUF... Read more
Incident date: Aug 2, 2015
WHILE DRIVING AT APPROXIMATELY 10 MILES PER HOUR, 2003 GRAND AM PONTIAC STOPS WHILE ON STREET NEARLY CAUSING AN ACCIDENT. SECURITY SYSTEM LIGHT BLINKING. SUSPECTED FAILED SECURITY SYSTEM.
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 23, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V04300 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 1, 2014
I AM WRITING TO EXPRESS MY DISSATISFACTION WITH FAILING TO RECEIVE NEEDED RECALL REPAIRS RELATED TO AT LEAST NHTSA #25V285 AND #15V043. I HAVE BEEN RECEIVING NOTICES FOR OVER A YEAR ADVISING THAT REPAIR PARTS ARE NOT AVAILABLE. I FIND IT UNACCEPTABLE TO BE LEFT WAITING THIS LONG WHILE BEING TOLD NOT TO ALLOW THE PASSENGER SEAT TO BE OCCUPIED. THIS IS TOTALLY UNREALISTIC AND UNFAIR. WHY AREN'T THE ... Read more
Incident date: Aug 3, 2015
TODAY I RECEIVED A GM SAFETY RECALL 14491 NOTICE WHICH STATED "UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED". THE NOTICE STATES "PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE" AND IT DOES NOT GIVE ANY INDICATION AS TO WHEN THE PARTS WILL BE AVAILABLE AND THE REPAIR CAN BE PERFORMED. MY WIFE AND I ARE IN OUR 70S AND WE ALWAYS TRAVEL TOGETHER AND NOT BE... Read more
Incident date: Aug 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN T... Read more
Incident date: Jan 20, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT WAS INFORMED THAT THERE WAS AN ODOR COMING FROM THE VEHICLE AND THAT THERE WAS FUEL LEAKING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE. IT WAS UNABLE TO BE DETERMINED WHERE THE LEAK INITIALLY STARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR... Read more
Incident date: Jul 9, 2015
ON JULY 9 AND 29 2015. IN THE MIDDLE OF DRIVING MY CAR SUDDENLY WENT DEAD POWER STEERING LOCKED HAD TO WRESTLING WITH IT JUST TO KEEP FROM HITTING ANOTHER VEHICLE WHILE GET OFF THE ROAD. IT HAD BEGIN TO SHAKE AS IF THE FRONT END WAS ABOUT TO FALL OUT. THE CAR DID NOT START. I CHANGED THE BATTERY AS WELL AS THE ALTERNATOR AND IT STILL DID THE SAME THING AGAIN TWO WEEKS LATER ON JULY 29 2015. S... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL STARTED TO VIBRATE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Sep 15, 2010
ON ACCELERATING FROM 0 TO 20 MPH THE TRANSMISSION WILL NOT SHIFT INTO 2ND GEAR, WHEN LETTING OFF OF THE ACCELERATOR, THE TRANSMISSION WILL NOT SHIFT, WHEN RE-ACCELERATING THE TRANSMISSION WILL NOT ENGAGE AND THE ENGINE RACES TO 7000 RPM, THEN THE TRANSMISSION ENGAGES AT ABOUT 5000 RPM AND CAUSES THE VEHICLE TO JERK FORWARD. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP ON 10/30/12, 3/5/13, 8/19/13... Read more
Incident date: Mar 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000. THE CONSUMER HAD THE ... Read more
Incident date: Mar 31, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000. THE CONSUMER HAD THE ... Read more