Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 39,107 complaints for PONTIAC

PONTIAC G6 (2010) — ELECTRONIC STABILITY CONTROL (ESC) Aug 15, 2015
Incident date: Jul 1, 2015
WHILE DRIVING SERVICE POWER STEERING SERVICE ESC AUDIBLE AND VISUAL ALARMS RECEIVED. LOST POWER STEERING/VERY HARD TO STEER. TURNED CAR OFF RESTARTED THEN HAD NO ISSUES. THEN SEVERAL HOURS LATER HAD SAME ISSUE OCCURRED...TURNED CAR OFF/ON AND POWER STEERING RESTORED. THIS ISSUE KEEPS RE-OCCURRING WITH THIS 2010 G6, 2.4L V4 WHEN DRIVING AT VARIOUS SPEEDS. DEALER INDICATES NO OPEN RECALL FOR THIS ... Read more
PONTIAC G6 (2008) — UNKNOWN OR OTHER Aug 14, 2015
Incident date: Aug 3, 2015
WELL I WAS ON MY WAY TO WORK GO UP A HILL AND THE CAR STARTED LOSING SPEED GOING UP THE HILL I GIVE IT MORE GAS AND THE MOTOR STARTED KNOCKING I TOOK MY FOOT OFF THE GAS AND JUST WANT UP THE HILL REAL SLOW CARS WAS BLOWING THERE HORN AT ME I WAS FILL UPSET ABOUT THIS AND COME TO FINE OUT THAT PART IS ON RECALL..
PONTIAC G6 (2009) — UNKNOWN OR OTHER Aug 14, 2015
Incident date: Jan 14, 2013
MY VEHICLE HAS BEEN ACCUMULATUNG WATER IN THE REAR PASSENGER FLOORBOARDS FOR THREE YEARS, CAUSING MUSTY SMELL AND MOLD SPORES. I TOOK MY VEHICLE TO VINCE WHIBBS THREE TIMES STILL NOT FIXED. MANY COMPLAINTS ABOUT THIS SAME ISSUES ON INTERNET EVEN A U TUBE VIDEO AS EXPENSIVE A CAR WE SHOULD NOT HAVE THIS PROBLEM.
PONTIAC G5 (2007) — FUEL/PROPULSION SYSTEM Aug 14, 2015
Incident date: Aug 14, 2015
A FEW MONTHS AGO I STARTED TO SMELL FUEL AFTER I PARKED MY CAR AND NOTICED A LEAK IN THE LINES. THE LINES WERE INDEED RUSTED OUT AND I HAD THEM REPLACED. NOW A FEW DAYS AGO I NOTICED IT AGAIN BUT THIS TIME IT WAS COMING FROM THE FUEL TANK. I SAW THAT THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I AM NOT IN ONE OF THE STATES THAT IT WAS ISSUED IN. THIS IS A BIG PROBLEM AND I HAVE SEEN A LOT OF PEOP... Read more
PONTIAC G5 (2007) — STEERING Aug 14, 2015
Incident date: Apr 20, 2012
TURN SIGNAL SWITCH DOES NOT CANCEL; YOU HAVE TO MANUALLY CANCEL TURN SIGNAL AFTER TURN COMPLETED. I'VE NOTICED MORE AND MORE PEOPLE COMPLAINING ABOUT THIS IN CHEVROLET AND PONTIAC!
PONTIAC BONNEVILLE (2003) — ELECTRICAL SYSTEM Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
PONTIAC BONNEVILLE (2003) — ENGINE Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
PONTIAC BONNEVILLE (2003) — UNKNOWN OR OTHER Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
PONTIAC G6 (2006) — ELECTRICAL SYSTEM Aug 13, 2015
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
PONTIAC G6 (2006) — STEERING Aug 13, 2015
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
PONTIAC G6 (2006) — POWER TRAIN Aug 13, 2015
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
PONTIAC G8 (2009) — ELECTRICAL SYSTEM Aug 13, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC GRAND AM (2000) — STEERING Aug 13, 2015
Incident date: Feb 3, 2014
WHEN I BOUGHT THE CAR IN APRIL OF 2013 IT LOOK NICE AND WAS IMPRESS, BECAUSE OF THE MILEAGE. ABOUT 4 MONTHS INTO DRIVING I HEARD A THUMPING IN THE BACK. EVERY TIME I TURNED THE STEERING WHEEL. NOTICE IT WAS GETTING LOUDER. HAD IT LOOK AT AND THEY TOLD ME EVERYTHING LOOK OKAY. COMING HOME FROM WORK THAT NEXT EVENING. I COULD NOT STEER MY CAR AND ALMOST HIT A TELEPHONE POLE. WAS SO THANKFUL, I... Read more
PONTIAC VIBE (2006) — AIR BAGS Aug 13, 2015
Incident date: Aug 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC MONTANA (2006) — STRUCTURE:BODY Aug 13, 2015
Incident date: Jan 10, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE CONTACT STATED THAT THE DASHBOARDD DEVELOPED CRACKS IN SEVERAL AREAS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
PONTIAC GRAND PRIX (2004) — ENGINE Aug 13, 2015
Incident date: May 6, 2011
I HAVE PARKED MY VEHICLE AT CHICAGO DOUGH RESTAURANT. I SHUT OFF MY CAR AND 15 MINUTES LATER THE CAR STARTED TO SMOKE FROM THE ENGINE AND SUBSEQUENTLY IT CAUGHT ON FIRE. THERE WAS NOTHING WRONG WITH THE CAR AT THE TIME AND THIS WAS AN ALL OF SUDDEN EVENT.
Fire
PONTIAC GRAND PRIX (2006) — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Aug 13, 2015
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE IN PARK, THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FUSE BOX CAUGHT FIRE. THE CONTACT INDEPENDENTLY EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUSE BLOCK NEEDED TO BE REPLACED. THE ... Read more
Fire
PONTIAC GRAND PRIX (2000) — STRUCTURE:BODY:TRUNK LID Aug 12, 2015
Incident date: Jul 31, 2009
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THE TRUNK OF THE VEHICLE FAILED TO REMAIN OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
PONTIAC GRAND PRIX (2007) — EXTERIOR LIGHTING Aug 12, 2015
Incident date: Aug 6, 2015
WHILE DRIVING DOWN THE STREET MY LOW BEAM HEADLIGHTS SHUTOFF. THIS HAS BEEN GOING ON FOE A YEAR AND HALF. I CHANGED THE RELAY AND THE NEW ONE GOT SO HOT IT MELTED. SO THEN I CHANGED THE WHOLE FUSE BOX UNDER THE HOOD. IT SEEMED TO HAVE WORKED UNTIL THE OTHER WEEK. NOW ITS THE SAME PROBLEM.
PONTIAC SOLSTICE (2007) — AIR BAGS Aug 12, 2015
Incident date: Aug 3, 2015
SERVICE AIR BAG WARNING CAME ON DIC. RESEARCHED SEVERAL PONTIAC SOLSTICE, AS WELL AS SATURN SKY AND OPEL GT, FORUMS THAT ADDRESS THE PASSENGER PRESENCE SYSTEM MODULE, GM P/N 19124219, AS THE COMMON FAILURE. THIS IS AN EXTREMELY EXPENSIVE REPAIR FOR A WELL DOCUMENTED HIGH FAILURE RATE SAFETY PART.
PONTIAC VIBE (2004) — AIR BAGS Aug 12, 2015
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC VIBE (2005) — AIR BAGS Aug 12, 2015
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAIL... Read more
PONTIAC VIBE (2006) — AIR BAGS Aug 12, 2015
Incident date: Jul 30, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC VIBE (2004) — AIR BAGS Aug 11, 2015
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC GRAND AM (1998) — AIR BAGS Aug 11, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND AM. AFTER THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.
PONTIAC AZTEK (2004) — ELECTRICAL SYSTEM Aug 11, 2015
Incident date: Apr 1, 2010
KEY STUCK IN IGNITION ONCE CAR TURNED OFF. THIS HAS HAPPENED INTERMITTENTLY SINCE FIRST OCCURRED IN 2010. THE ONLY WAY TO REMOVE KEY IS TO OVERRIDE PARK SHIFT INDICATOR, WHICH WOULD ALLOW KEY TO BE REMOVED WHILE VEHICLE IN MOTION, THEREBY DISABLING POWER STEERING AND BRAKING. THERE IS NO FIX THAT DOES NOT INVOLVE OVERRIDING PARK SHIFT INDICATOR PER DEALER.
PONTIAC AZTEK (2004) — ELECTRICAL SYSTEM Aug 11, 2015
Incident date: Apr 1, 2010
KEY STUCK IN IGNITION ONCE CAR TURNED OFF. THIS HAS HAPPENED INTERMITTENTLY SINCE FIRST OCCURRED IN 2010. THE ONLY WAY TO REMOVE KEY IS TO OVERRIDE PARK SHIFT INDICATOR, WHICH WOULD ALLOW KEY TO BE REMOVED WHILE VEHICLE IN MOTION, THEREBY DISABLING POWER STEERING AND BRAKING. THERE IS NO FIX THAT DOES NOT INVOLVE OVERRIDING PARK SHIFT INDICATOR PER DEALER.
PONTIAC BONNEVILLE (2001) — UNKNOWN OR OTHER Aug 11, 2015
Incident date: Mar 25, 2015
I JUST CURRENTLY BOUGHT THIS VEHICLE IN MARCH WHEN I GOT NO LIGHTS OR ANYTHING WAS ON A COUPLE DAYS LATER MY ENGINE LIGHT CAME ON AND THE BRAKE LIGHTS CAME ON SAYING THAT MY TRACK IS OFF ALSO WHEN I TRY TO GO OVER 50 MILES PER HOUR THE CAR SHAKES REALLY BAD I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME THEY DID NOT HAVE A MECHANIC TO LOOK AT IT AND IT HAPPEN TO ME 3 TIMES WHEN I TOOK IT THERE.
PONTIAC G6 (2007) — STEERING Aug 11, 2015
Incident date: Jun 1, 2015
WHILE DRIVING TO WORK ONE DAY I NOTICED MY STEERING WHEEL START TO RATTLE WHILE SITTING STILL AT A RED LIGHT. LATER I BEGAN FEELING THE STEERING WHEEL JERK TO THE LEFT. THESE PROBLEMS HAVE ONLY GOTTEN WORSE AND THIS IS VERY DANGEROUS. IT IS A STRUGGLE TO DRIVE TO WORK AND BACK TRYING TO KEEP MY CAR IN LINE. IT NOW SWERVES BOTH WAYS AND SOMETIMES WILL NOT GO STRAIGHT. I HAVE TAKEN IT TO GM BUT THER... Read more
PONTIAC G6 (2008) — EXTERIOR LIGHTING Aug 11, 2015
Incident date: Aug 1, 2015
DRIVERS SIDE HEADLIGHT WAS OUT. REPLACED IT, WENT BACK OUT WITHIN A WEEK. HAVE READ SEVERAL COMPLAINTS ABOUT THIS ON WEBSITES, AND IT SEEMS THAT GENERAL MOTORS IS AWARE OF THIS PROBLEM FOR YEARS, BUT NO RECALL. WHY? REPLACING BULBS IS COSTLY, AND NOT TO MENTION DANGEROUS WHEN YOU THINKS YOU HAVE HEADLIGHTS AND DON'T. ALSO CAUSE FOR POLICE TO PULL U OVER. WHY HAS GM DONE NOTHING TO HELP ITS CUSTOME... Read more
PONTIAC G6 (2008) — STEERING Aug 11, 2015
Incident date: Jun 30, 2015
I WAS IN AN ACCIDENT ON MY WAY HOME FROM WORK. SINCE THE ACCIDENT, WHEN I TURN MY STEERING WHEEL TO THE RIGHT, THERE IS A SCREECHING OR SQUEALING SOUND. THE SOUND IS PRESENT WHEN TURNING THE WHEEL TO THE LEFT BUT NO WHERE NEAR AS BAD. I TOLD THE INSURANCE ADJUSTER WHEN HE CAME OUT AND HE TOLD ME TO TELL MY MECHANIC. DURING THE FIRST ROUND OF MY CAR GOING TO THE SHOP, MY MECHANIC COULDN'T RECREATE ... Read more
Crash
PONTIAC G6 (2008) — ELECTRICAL SYSTEM Aug 11, 2015
Incident date: Jun 30, 2015
I WAS IN AN ACCIDENT ON MY WAY HOME FROM WORK. SINCE THE ACCIDENT, WHEN I TURN MY STEERING WHEEL TO THE RIGHT, THERE IS A SCREECHING OR SQUEALING SOUND. THE SOUND IS PRESENT WHEN TURNING THE WHEEL TO THE LEFT BUT NO WHERE NEAR AS BAD. I TOLD THE INSURANCE ADJUSTER WHEN HE CAME OUT AND HE TOLD ME TO TELL MY MECHANIC. DURING THE FIRST ROUND OF MY CAR GOING TO THE SHOP, MY MECHANIC COULDN'T RECREATE ... Read more
Crash
PONTIAC SOLSTICE (2007) — AIR BAGS Aug 11, 2015
Incident date: Aug 1, 2015
BACKING OUT OF MY GARAGE,THE SERVICE AIR BAG LIGHT CAME ON FOR THE PASSENGER AIR BAG..THE PASSENGER AIR BAG LIGHT STAYS ON SHOWING THIS AIR BAG IS NOT WORKING.I FEEL LIKE THIS IS A SAFETY ISSUE WITH PASSENGER AIR BAG NOT WORKING,I CALLED ON STAR AND THEY GAVE ME A CODE B0081 SAYING I SHOULD A TAKE TO DEALER. I CALLED PONTIAC AND THEY TOLD ME UNLESS THERE IS A RECALL,THE COST TO REPAIR IS ON ME.... Read more
PONTIAC GRAND AM (2004) — ELECTRICAL SYSTEM:STARTER ASSEMBLY Aug 11, 2015
Incident date: Feb 1, 2006
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE VEHICLE WAS STARTED, THE STARTER MALFUNCTIONED AND THE SERVICE ENGINE AND SECURITY SYSTEM LIGHTS ILLUMINATED. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED NORMALLY AFTER TEN MINUTES. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SECURITY SYSTEM WAS FAULTY AND NEEDED TO BE R... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 10, 2015
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC VIBE (2004) — AIR BAGS Aug 10, 2015
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash 1 injured
PONTIAC VIBE (2004) — STRUCTURE:BODY Aug 10, 2015
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash 1 injured
PONTIAC VIBE (2004) — ENGINE Aug 10, 2015
Incident date: Apr 7, 2008
MY DAUGHTER WAS DRIVING TO A DR. APPT IN BOSTON FROM GLOUCESTER. THE CAR HYDROPLANED HITTING THE JERSEY BARRIER, SPINNING TO THE OTHER SIDE OF THE STREET HITTING THE GUARDRAIL, AND FURTHER SPINNING TO HIT THE JERSEY BARRIER AGAIN TOTALING THE CAR. THIS IS NOT A COMPLAINT AS MUCH AS IT IS INFO FOR TAKING US OFF YOUR RECALL LIST. WE NO LONGER OWN THE VIBE. I DO WANT TO SAY, HOWEVER, HAD MY D... Read more
Crash 1 injured
PONTIAC GRAND PRIX (2002) — VISIBILITY/WIPER Aug 8, 2015
Incident date: Jul 18, 2015
AFTER A RAIN STORM WIPERS DID NOT GO TO THE ORIGINAL POSITION WHEN WIPERS WERE IN "OFF" POSITION, THEY STAYED IN AN UPRIGHT POSITION. I HAD A REPLACEMENT WIPER MOTOR INSTALLED AND WHEN USING THE DELAY SPEED IT STOPS IN THE UPRIGHT POSITION FOR A MINUTE AND REPEATS THAT DURING THE WIPING CYCLE. ANOTHER 2 MOTORS WERE INSTALLED WITH THE SAME PROBLEMS. TILL THIS DAY I STILL HAVING THIS PROBLEM. I ... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 7, 2015
Incident date: Aug 7, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 7, 2015
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC G6 (2009) — AIR BAGS Aug 7, 2015
Incident date: Jul 25, 2015
CAR TRAVELED OFF THE HIGHWAY, HIT TWO TRESS AND ROLLED OVER AND NO AIR BAGS DEPLOYED. (PER PICTURES POLICE REPORT AND TESTIMONY)
Crash 2 injured
PONTIAC VIBE (2004) — AIR BAGS Aug 6, 2015
Incident date: Jul 1, 2014
RECEIVED ANOTHER NOTICE ABOUT DEFECTIVE AIRBAG THAT NOTHING CAN BE DONE ABOUT YET AND IT'S BEEN OVER A YEAR SINCE NOTICE OF THE DEFECT. NO IDEA WHEN REPAIR WILL BE AVAILABLE AND DURING ALL THE WAIT TIME, NOTICE SAYS FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. UNACCEPTABLE A YEAR LATER THE ISSUE REMAINS WITH NO REPAIR AVAILABLE AND UNSURE WHEN IT WILL BE. AS A FAMILY OF 5, VERY INCONVENIENCED N... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 6, 2015
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAG SYSTEM) WAS RECEIVED IN MARCH 2015 AND 15V285000 (AIR BAGS SYSTEMS) IN AUGUST 2015. AFTER CONTACTING THE DEALER MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COU... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 6, 2015
Incident date: Mar 30, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS), HOWEVER, THE PARTS TO PERFORM THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A F... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 6, 2015
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC VIBE (2005) — AIR BAGS Aug 6, 2015
Incident date: Aug 6, 2015
I RECEIVED A LETTER FROM FROM GM (GM RECALL NUMBER 14491A) IN REGARDS TO THE FRONT PASSENGER AIRBAG....I CALLED GM AND WAS TOLD THAT THE PART TO REPAIR THE AIRBAG PROBLEM WOULD NOT BE AVAILABLE UNTIL MAYBE THE 2ND HALF OF 2016 AND NOT TO USE THE FRONT PASSENGER SEAT...IS THIS FOR REAL? IN OTHER WORDS I HAVE A CAR THAT I NOW CANNOT USE FOR AT LEAST A YEAR. I SPOKE WITH A JOHN WHO SAID TO CONTACT ... Read more
PONTIAC VIBE (2006) — AIR BAGS Aug 6, 2015
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
PONTIAC VIBE (2007) — AIR BAGS Aug 6, 2015
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE UPON CONTACTING TWO DEALERS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE REC... Read more
PONTIAC VIBE (2004) — AIR BAGS Aug 5, 2015
Incident date: Feb 11, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22
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