Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 19, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED AND BACK FIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. MA 09/25
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT SLOW SPEEDS, A CLANKING AND GRINDING NOISE WAS PRESENT WHEN MAKING A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION AND INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Incident date: Aug 17, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Aug 17, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Aug 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE DISABLED PASSENGER SIDE AIR BAG AND THE SERVICE AIR BAG WARNING INDICATORS ILLUMINATED WHEN STARTING THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Apr 1, 2015
BOTH DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS CONTINUOUSLY BURN OUT EVERY 2-3 WEEKS AND WHEN CHECKED THE DRIVER SIDE LOW BEAM HEADLIGHT CONNECTOR IS MELTED SO NOW I AM UNABLE TO REPLACE THE LOW BEAM HEADLIGHTS AT ALL AND AM FORCED TO DRIVE WITH HIGH BEAMS. HIGH BEAMS AND TURN SIGNALS ARE NOT AFFECTED. I THIS IS THE SAME ISSUE THAT HAS BEEN RECALLED IN OTHER GM CARS BUT FOR SOME REASON MY MODE... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 1... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A RATTLING NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK T... Read more
Incident date: Mar 15, 2015
FOR THE PAST YEAR, THE VEHICLE HAS EXHIBITED EXCESSIVE OIL CONSUMPTION REQUIRING ONE QUART OF OIL PER EVERY 1000 MILES. CONSUMPTION IS GREATER IN THE WINTER (CLOSER TO ONE QUART EVERY 800 MILES). THIS VEHICLE IS EQUIPPED WITH THE 2.4 LITER ENGINE - THE SAME AS THE TOYOTA MATRIX AND COROLLA. TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT (ZE7) AND TSB RECOGNIZING THIS DEFECT - SO FAR GM HAS NOT DONE A... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 17, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 14, 2015
WHILE DRIVING THE CAR, THERE WAS A DISTINCT ODOR OF GASOLINE. CAR WAS BROUGHT TO OUR MECHANIC WHO CHECKED IT AND IT WAS DETERMINED THAT IT WAS THE FUEL PUMP WHICH WAS CRACKED DUE TO EXTREME HEAT (WEATHER). THE MECHANIC ADVISED US THAT THERE WAS A RECALL ON THIS, HOWEVER AS WE LOOKED INTO IT AND WE WERE TOLD THAT THERE WAS NOT A RECALL BUT DID SEE THERE WERE OTHER COMPLAINTS ABOUT THE SAME ISSUE. ... Read more
Incident date: Aug 11, 2015
THE CAR HAD A "TICKING" SOUND FOR 3 WEEKS. THE SOUND STARTS WHEN YOU START THE CAR AND DOES NOT GO AWAY. LAST WEEK THE CAR ABRUPTLY STOP AND SHUT OFF. WHEN I ATTEMPTED TO RE-START THE CAR IT SMELLED LIKE SOMETHING WAS BURNING SO I LEFT IT GO AND TOOK IT TO A MECHANIC. THEY SAY THE CAR IS CRAP..THE ENGINE LOCKED UP AND PART OF THE PISTON BROKE OFF AND FLEW INTO THE MOTOR, DAMAGING IT. THANK GO... Read more
Incident date: Aug 11, 2015
THE CAR HAD A "TICKING" SOUND FOR 3 WEEKS. THE SOUND STARTS WHEN YOU START THE CAR AND DOES NOT GO AWAY. LAST WEEK THE CAR ABRUPTLY STOP AND SHUT OFF. WHEN I ATTEMPTED TO RE-START THE CAR IT SMELLED LIKE SOMETHING WAS BURNING SO I LEFT IT GO AND TOOK IT TO A MECHANIC. THEY SAY THE CAR IS CRAP..THE ENGINE LOCKED UP AND PART OF THE PISTON BROKE OFF AND FLEW INTO THE MOTOR, DAMAGING IT. THANK GO... Read more
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
PONTIAC
GRAND PRIX
(2006) - STEERING
Aug 18, 2015
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE MAKING A RIGHT TURN, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING KNUCKLES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE FURTHER DIAGNOSED BY THE MECHANIC TO DETERMINE IF ADDITIONAL COMPONENTS NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED ... Read more
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
Aug 17, 2015
Incident date: Nov 27, 2014
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - UNKNOWN OR OTHER
Aug 17, 2015
Incident date: Nov 27, 2014
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 ... Read more
Fire
Incident date: Jul 6, 2015
THE AIR BAG / SEATBELT WARNING LIGHT CAME ON FOR THE PASSENGER SIDE, MY WIFE WAS IN THE SEAT AND WEIGHS MORE THAN 100LB. I'M TOLD THIS DISABLES THE AIRBAG, WHICH IS CLEARLY A SAFETY ISSUE. REPAIRS ARE VERY EXPENSIVE AND WITH ONLY 26XXX MILES ON THIS CAR SHOULD BE COVERED BY GM.
Incident date: Aug 3, 2015
WHEN I STARTED TO SLOW DOWN OR ENGAGE THE BREAK, THE CAR WILL JERK FORWARD . IT'S GOTTEN WORSE AND MORE FREQUENT DAILY SINCE I NOTICED IT, TO THE POINT WHERE I'M TOO AFRAID TO DRIVE IT AT ALL ANYMORE
Incident date: Jul 1, 2015
WHILE DRIVING SERVICE POWER STEERING SERVICE ESC AUDIBLE AND VISUAL ALARMS RECEIVED. LOST POWER STEERING/VERY HARD TO STEER. TURNED CAR OFF RESTARTED THEN HAD NO ISSUES. THEN SEVERAL HOURS LATER HAD SAME ISSUE OCCURRED...TURNED CAR OFF/ON AND POWER STEERING RESTORED. THIS ISSUE KEEPS RE-OCCURRING WITH THIS 2010 G6, 2.4L V4 WHEN DRIVING AT VARIOUS SPEEDS. DEALER INDICATES NO OPEN RECALL FOR THIS ... Read more
Incident date: Aug 3, 2015
WELL I WAS ON MY WAY TO WORK GO UP A HILL AND THE CAR STARTED LOSING SPEED GOING UP THE HILL I GIVE IT MORE GAS AND THE MOTOR STARTED KNOCKING I TOOK MY FOOT OFF THE GAS AND JUST WANT UP THE HILL REAL SLOW CARS WAS BLOWING THERE HORN AT ME I WAS FILL UPSET ABOUT THIS AND COME TO FINE OUT THAT PART IS ON RECALL..
Incident date: Jan 14, 2013
MY VEHICLE HAS BEEN ACCUMULATUNG WATER IN THE REAR PASSENGER FLOORBOARDS FOR THREE YEARS, CAUSING MUSTY SMELL AND MOLD SPORES. I TOOK MY VEHICLE TO VINCE WHIBBS THREE TIMES STILL NOT FIXED. MANY COMPLAINTS ABOUT THIS SAME ISSUES ON INTERNET EVEN A U TUBE VIDEO AS EXPENSIVE A CAR WE SHOULD NOT HAVE THIS PROBLEM.
Incident date: Aug 14, 2015
A FEW MONTHS AGO I STARTED TO SMELL FUEL AFTER I PARKED MY CAR AND NOTICED A LEAK IN THE LINES. THE LINES WERE INDEED RUSTED OUT AND I HAD THEM REPLACED. NOW A FEW DAYS AGO I NOTICED IT AGAIN BUT THIS TIME IT WAS COMING FROM THE FUEL TANK. I SAW THAT THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I AM NOT IN ONE OF THE STATES THAT IT WAS ISSUED IN. THIS IS A BIG PROBLEM AND I HAVE SEEN A LOT OF PEOP... Read more
Incident date: Apr 20, 2012
TURN SIGNAL SWITCH DOES NOT CANCEL; YOU HAVE TO MANUALLY CANCEL TURN SIGNAL AFTER TURN COMPLETED. I'VE NOTICED MORE AND MORE PEOPLE COMPLAINING ABOUT THIS IN CHEVROLET AND PONTIAC!
PONTIAC
BONNEVILLE
(2003) - ELECTRICAL SYSTEM
Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
PONTIAC
BONNEVILLE
(2003) - ENGINE
Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
PONTIAC
BONNEVILLE
(2003) - UNKNOWN OR OTHER
Aug 13, 2015
Incident date: Jun 10, 2014
MY CAR SHUTS OFF WHILE DRIVING. I NOTICE IT BECAUSE POWER STEERING IS HARD TO USE AND RPM'S GO DOWN TO ZERO AND CAR HAS SHUT OFF. IT STARTED UP AGAIN. THIS HAS BEEN A REAL PROBLEM. DEALER TESTED CAR AND SAID IT WAS A CRANKSHAFT SENSOR. I REPLACED THE CRANKSHAFT SENSOR AND THE PROBLEM CONTINUES. CAM SENSOR REPLACED TOO. THIS IS A SAFETY ISSUE. NO ONE KNOWS WHY THE CAR SHUTS OFF WHEN IT WANTS... Read more
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
Incident date: Jul 30, 2015
WHILE PUTTING VEHICLE IN GEAR IT JERKS VERY HARD. WHEN DRIVING, THE VEHICLE SHIFTS REALLY HARD AND WHILE DRIVING, THE SECURITY LIGHT COMES ON AND IT SHUTS DOWN. WHILE IN REVERSE, THE BRAKE LIGHT CONTINUES TO BLINK OFF AND ON. TOOK TO TRANSMISSION SHOP AND PUT IT ON TEST THEY SAID WIRING WAS BAD. TOOK IT TO DEALER AND THEY DIDN'T FIX IT. ALSO, THEY FIX RECALL FOR POWER STRAIN AND GEAR SHIFT CABLE... Read more
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V540000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 3, 2014
WHEN I BOUGHT THE CAR IN APRIL OF 2013 IT LOOK NICE AND WAS IMPRESS, BECAUSE OF THE MILEAGE. ABOUT 4 MONTHS INTO DRIVING I HEARD A THUMPING IN THE BACK. EVERY TIME I TURNED THE STEERING WHEEL. NOTICE IT WAS GETTING LOUDER. HAD IT LOOK AT AND THEY TOLD ME EVERYTHING LOOK OKAY. COMING HOME FROM WORK THAT NEXT EVENING. I COULD NOT STEER MY CAR AND ALMOST HIT A TELEPHONE POLE. WAS SO THANKFUL, I... Read more
Incident date: Aug 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 10, 2011
TL* THE CONTACT OWNS A 2006 PONTIAC MONTANA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE CONTACT STATED THAT THE DASHBOARDD DEVELOPED CRACKS IN SEVERAL AREAS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Aug 13, 2015
Incident date: May 6, 2011
I HAVE PARKED MY VEHICLE AT CHICAGO DOUGH RESTAURANT. I SHUT OFF MY CAR AND 15 MINUTES LATER THE CAR STARTED TO SMOKE FROM THE ENGINE AND SUBSEQUENTLY IT CAUGHT ON FIRE. THERE WAS NOTHING WRONG WITH THE CAR AT THE TIME AND THIS WAS AN ALL OF SUDDEN EVENT.
Fire
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Aug 13, 2015
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE IN PARK, THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FUSE BOX CAUGHT FIRE. THE CONTACT INDEPENDENTLY EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUSE BLOCK NEEDED TO BE REPLACED. THE ... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - STRUCTURE:BODY:TRUNK LID
Aug 12, 2015
Incident date: Jul 31, 2009
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THE TRUNK OF THE VEHICLE FAILED TO REMAIN OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Aug 12, 2015
Incident date: Aug 6, 2015
WHILE DRIVING DOWN THE STREET MY LOW BEAM HEADLIGHTS SHUTOFF. THIS HAS BEEN GOING ON FOE A YEAR AND HALF. I CHANGED THE RELAY AND THE NEW ONE GOT SO HOT IT MELTED. SO THEN I CHANGED THE WHOLE FUSE BOX UNDER THE HOOD. IT SEEMED TO HAVE WORKED UNTIL THE OTHER WEEK. NOW ITS THE SAME PROBLEM.
Incident date: Aug 3, 2015
SERVICE AIR BAG WARNING CAME ON DIC. RESEARCHED SEVERAL PONTIAC SOLSTICE, AS WELL AS SATURN SKY AND OPEL GT, FORUMS THAT ADDRESS THE PASSENGER PRESENCE SYSTEM MODULE, GM P/N 19124219, AS THE COMMON FAILURE. THIS IS AN EXTREMELY EXPENSIVE REPAIR FOR A WELL DOCUMENTED HIGH FAILURE RATE SAFETY PART.
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAIL... Read more
Incident date: Jul 30, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND AM. AFTER THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.
Incident date: Apr 1, 2010
KEY STUCK IN IGNITION ONCE CAR TURNED OFF. THIS HAS HAPPENED INTERMITTENTLY SINCE FIRST OCCURRED IN 2010. THE ONLY WAY TO REMOVE KEY IS TO OVERRIDE PARK SHIFT INDICATOR, WHICH WOULD ALLOW KEY TO BE REMOVED WHILE VEHICLE IN MOTION, THEREBY DISABLING POWER STEERING AND BRAKING. THERE IS NO FIX THAT DOES NOT INVOLVE OVERRIDING PARK SHIFT INDICATOR PER DEALER.